improving employee engagement1
TRANSCRIPT
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Improving Employee EngagementA Human Resources Guide
+Top Three Issues Facing Human Resource Organizations
1. Employee Turnover
2. Employee Engagement
3. Succession Planning
+
Values-Based Employee Recognition is seen as significantly contributing to bottom-line organizational metrics.
+Create a Stronger Culture and More Human Workplace.
Values-based recognition programs are helping employers create a stronger culture and more human workplace.
+It’s about Employee Appreciation!
The top goal for Years of Service programs is employee appreciation.
Many programs still fall short for inspiration and quality.
+Experience Better Results!
Organizations that invest in Employee Recognition and Years of Service programs experience better results
Typical Range for Years of Service Budgets: $10-$20 for every Year of service
Example: 5 Years of Service-$50- $100 in value, some companies do significantly more
Typical Milestones: 1-3-5-10-15-20-25-30-35-40 Years
+Top Organizational Challenges Sited by HR ProfessionalsQuestion: What are the most important challenges you currently face in your organization?Note: Percentages do not equal !00% due to multiple response options. An asterisk (*) indicates this response option was not available in 2013. Only organizations with an employee recognition and service anniversary program were asked this question.
Employee retention/turnoverEmployee engagement
Succession planningRecruitment
Culture managementPerformance management
Employee satisfactionRelieving employee frustration
Employee enablement - providingProductivity
*Employee happiness*Employer brandRevenue per FTE
Other
0 5 10 15 20 25 30 35 40 45 50
20132015
+Recognition positively impacts engagement! Recognition was perceived to positively impact
engagement for 90% of respondents practicing values-based recognition
68% of values based programs perceived a positive impact verse 41% for non-values based programs
Values based recognition has positive impacts on • Safety 37%• Cost controls 36%• Health and Wellness 29%
+Value Based Recognition ImpactStrong Perceived Impact of Valued-Based RecognitionQuestion: In your professional opinion, does your employee recognition program:
90% say it positively impacted engagement, vs. 67% without a values-based recognition program.
68% say it positively impacted retention, vs. 41% without a values-based recognition program.
37% say it positively impacted safety, vs. 23% without a values-based recognition program.
36% say it positively impacted sustainability or cost-control goals, vs. 14% without a values-based recognition program.
29% say it positively impacted health and wellness goals, vs. 13% without a values-based recognition program.
+Value Based Recognition ImpactValued-Based Recognition is Creating a More Human WorkplaceQuestion: In your professional opinion, does your employee recognition program:
86% say it increased happiness, vs. 70% without a values-based recognition program.
84% say it improved employee relationships, vs. 66% without a values-based recognition program.
31% say it helps meet learning and development goals, vs. 11% without a values-based recognition program.
88% say it helps instill and reinforce corporate values, vs. 42% without a values-based recognition program.
48% say it helps with culture management, vs. 20% without a recognition-based program.
+Top Objectives for Service Anniversary ProgramsQuestion: What would you LIKE your service anniversary program to deliver?
Make employees feel appreciated/valuedIncrease employee satisfaction/happiness
Renew emotional commitment of employee organizationRaise employee engagement
Build employee confidence/prideImprove organizational culture/climate
Improve employee relationshipsInspire all employees who participate
Reduce turnoverIncrease trust in company leadership
Offer insight into cultureAttract job candidates
Create equity and complianceReduce program costs
Other
0 10 20 30 40 50 60 70 80 90 100
+Most Common Concerns and Negative Feedback from EmployeesQuestion: What are the biggest concerns or negative feedback you hear from employees about your service anniversary program?
Inadequate reward selection
Not impactful for employees
Inconsistent experience among employees
Too impersonal
Too infrequent
Not enough impact on business results
Too big an administrative burden
Too manager-dependent
Too expensive
Other
None
0 5 10 15 20 25 30 35
+What Would Improve Years of Service Program?Is is time to enhance your Employee Recognition program?
A more inspiring experience for employees to look forward toMore participation from senior leaders
Better quality award choicesMore participation from managers
More participation from colleagues and work friendsA bigger budget allocation
Inclusion of past achievements and successesBetter breadth of award choices
Inclusion of memories and storiesA more emotional, poignant or moving experience
A more lasting, re-visitable experience that can be shared with family
A more modern experience (online, mobile, video, etc.)A lighter administative burden
More inclusion of pins and logowearLess reliance on pins and logowear
Other
0 5 10 15 20 25 30 35 40
+Employees like Tangible Proof!
Effective Recognition programs are spending 1% of payroll on employee recognition rewards.
They show better results. Employees like tangible proof of their value to
accompany specific message of appreciation.
+Employee Recognition Programs
Years of Service Anniversary Award Programs Manager to Employee “On The Spot” Recognition Employee Referral Programs New Business Referral Programs Wellness Award Programs
+Sales and Marketing Incentive Programs
Sales Incentive Award Programs Customer Loyalty and Appreciation Programs
+
Improve Safety Behavior Safety Education Reinforcement Safety Recognition for Performance Improve employee Engagement
+Please Call Us Today To Discuss Your Incentive, Recognition or Safety Programs!Applications – Point Based Programs
SALES AND MARKETING INCENTIVE PROGRAMS • Sales Incentive Programs • Frequent Purchase Programs for Customers • Loyalty Programs
CALL CENTER INCENTIVE PROGRAMS • Product Incentives • Productivity Incentives
EMPLOYEE HOLIDAY GIFTS
SAFETY PROGRAMS • Improve Safety, Attendance, Reduce Turnover • Reduce Accidents • Reduce Your Insurance Costs
EMPLOYEE/CUSTOMER RECOGNITION PROGRAMS • Length of Service Award Programs • Recognize and Reward Your Employees • Thank Yous For Achievement
