Digital Wave IT Solutions is a new company formed by a group of like minded professional focused to provide quality service in the select technology and services.

We specialize in end-to-end consulting and product implementations and post implementation people change management without which no product or service would be complete.

In order to bring value to modern IS & ICT management it is important to strive the right balance between people, process, technology. And it is possible through Enterprise Business Architecture(EBA). Where EBA is plexus to all business strategy, operations, people, technology and data.

We focus on select technology, services so as to bring our core values and principle to our offerings.

About Us

Digital Wave IT Solutions is a focused towards achieving corporate excellence in delivering solutions that best meets your IT requirements streamlined to align with your business objectives.

Our Vision is to deliver what we promise; We strive to comply with global standards and best practices.

Mission, we are focused on specific technology consulting & software that help brings efficiency, effectiveness and optimize your IT operations capability to align with best practice and IT strategy.

We have carefully chosen our consultants who are partners to our success. We as a team deliver our services to highest global standards of quality service and consulting practice.

We partner with select vendors to provide solutions in the technology vertical we focus like Business Continuity, IT Operations and IT infrastructure management and monitoring software solutions.

Our Strategy and Focus

Our Focus - Products and Services

ITSM; ITIL; Cobit; ISO20000; IT Governance Technology Consulting

• Project & Program Management

• Risk Management

• Business Continuity Management Consulting (BIA, BCP) & Software (Inoni)

• IT Service Management consulting with IT policies and procedure

• IT Governance

Manage Engine – IT360, ServiceDesk Plus, Op Manager, AD Manager Plus IT Management Software

• Business Service Management (BSM)

• Helpdesk & Customer Support

• IT Infrastructure Management – Network and Application monitoring; AD management

• Asset & Desktop Management – OS deployment, Patch Management

ZOHO Cloud Applications; Video Conferencing Products & Software Enterprise Applications

• Customer Relationship Management (CRM)

• Document Management System

• Financial Applications

• Business Intelligence

Surveillance Technologies | Resource Outsourcing Business Process

Outsourcing | Networking’

• L1, L2 Network topologies, Cabling, Access Control

• Data Center Design & Implementation

• Enterprise Database Back / Recovery/ SAN replication ( Double Take);

• Enterprise Security – ISO 27001 Implementation, Application Integrity, PCI DSS Audit and assurance;

• Enterprise Mail • Integration Project • HRMS/ Payroll • Custom Bespoke Application Development

Our Technology Solution Offerings

Consulting Practice

IT Service Management Consulting – ITIL, ISO 20000

ERP Security & Audit

Database Migration & upgrade

IT Risk Management

Business Continuity Management

Business Change Management

Business Process Management (BPM)

IT Management Solution

ITIL Based Helpdesk

Integrated IT Management Software

Active Directory Management

Desktop & OS deployment

Enterprise Applications Monitoring

Network Performance Monitoring

Event Log Management

Enterprise Applications

Solutions

Enterprise Resource Planning (ERP)

Business Intelligence (BI)

Document Management System (DMS)

Customer Relationship Management (CRM)

Enterprise Security Solutions

Infrastructure Services

Networking - L1, L2, L3

Storage Management & Hardware Supply

Resource Outsourcing

Annual Maintenance Services – Software & Hardware maintenance contracts

IT Service Management/ Asset Management Service offering

IT Service Management

Service Management encompasses the delivery of a large breadth of IT services – including service request and incident management, problem, change and release management, and IT asset management, to name a few. Today’s employees in all industries depend heavily on the business systems and data center infrastructure that supports them. These business systems must be available to ensure peak employee productivity. The IT department relies on a growing set of service management tools, preferably integrated as a consolidated suite, to meet the rising business expectations.

We provide ITIL based Service management solutions in IT Service management vertical that compliance with ITIL Standards.

IT 360

DesktopCentral

OP Manager

App Manager

ServiceDesk

De

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Software Distribution & Patching

OP

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Network Bandwidth Monitoring

Wan Monitoring

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End User Experience Monitoring

Se

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IT Management Consulting & Software

IT Service Management Offerings Contd..

We provide simple, easy-to-use IT Management products that are a must for every growing organization.

These tools allow the application, network, database administrator to monitor their applications proactively without missing any probable problem through on time notification to make decisions before the real problem occurs.

And document every incident, problem in a professional manner in compliance with ITIL standards.

NovaBACKUP

SMB

Enterprise (Large data volume/ heterogeneous environments)

Consumer (Boxed products/ Public Cloud)

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Clo

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NovaBACKUP

Remote Workforce

NovaBACKUP

xSP

NovaBACKUP

DataCenter

Backup Exec

NetBackup

NovaStor Backup / Restore Market Positioning

NovaStor Backup / Restore Software - Architecture

Central Management Central Database - what/when/where - Schedules - Jobs

Central Management

Backup Client

Backup Devices

Backup Client

Backup Client

Backup Devices

Active Clients Backup Metadata - what/when/where - File details

Passive Storage Services - Media Data - Self contained media format

Backup Server

Backup Server Backup Server

Media Media Media Media

When you hire a consultant, you place your trust in them to deliver the best for your organization. You look for a practical approach and a depth of knowledge that will generate confidence at director-level and throughout the business.

Our professionals have a wealth of experience working in and for the very largest organizations, through to small businesses. We know what works and can help you achieve a continuity capability that is right for your organization.

Our services, software and expertise mean we're uniquely placed to save you time and money, delivering lasting outcomes that work for you.

Our services, software and expertise mean we're uniquely placed to save you time and money, delivering lasting outcomes that work for you.

Above all, we aim to offer exceptional value.

Business Continuity Management

The Action Manager Health and Safety Software

TAM is a comprehensive Health and Safety software that makes compliance a great deal easier to achieve and a lot less time consuming.

TAM is a web-based, flexible and scalable Health and Safety management system suited to any type and size of organisation.

Our aim with this website is to present you with enough insight into our Health and Safety software and the services that we provide, in order to encourage you to try TAM, and then to offer you a deal that ensures you have nothing to lose from doing so.

TAM is unlike any other Health and Safety software

TAM is more comprehensive and helps you with more Health and Safety compliance issues TAM helps you comply with more of your Health and Safety obligations than other software. Despite this, TAM remains a work-in-progress, as we are continuously improving the software.

TAM is a complete, paperless system that leaves you with no loose ends

Many Health and Safety software solutions available in the market are little more than expensive word-processors of Risk Assessments, offering little or no functionality and that still leave you dependant on a hardcopy based Health and Safety management system. TAM's Health and Safety software is unique because it is a paperless system with a high level of functionality, helping to ensure that everything you have stated in your Health and Safety documentation actually gets done, thereby leaving no loose ends.

Health and Safety Software

TeamWox is the business automation system. It enables the consolidation of corporate information in a single environment, and allows a prompt access to it from any location in the world.

With the TeamWox multi-functional information system, you can make business processes more transparent, simplify the implementation of various tasks, and speed up management decision-making process. All these factors increase the entire management efficiency, improve employees’ work and help you reduce expenses.

Business Optimization and Team Collaboration Software

TeamWox is a groupware product designed for organizing efficient collaboration of your team.

TeamWox Modules:

1. HR Department

2. Tasks

3. Documents

4. E-mail

5. Clients

6. Board

7. Search System

8. Reporting System

9. Chat

10. Service Desk 11. Accountings

We offer HD Video Conferencing Solutions for Boardrooms of large enterprises using only one third of bandwidth of comparable solutions. With our Professional, Affordable, Secure video conferencing software services, you can virtually meet anyone in the world over the internet and not just installed locations. Our Video conferencing technology works on the model of concurrent users.

As many users can get connected simultaneously equivalent to the number of licenses purchased, irrespective of their location. For example, if you purchase 10 licenses, you can simultaneously connect any of your 10 locations and not just any fixed locations (unlike other competitor products, where you can connect only installed locations on video conference meetings).

Video Conferencing Software

Protegent 360 – Complete Security Software

In highly modernization world, the word-“Protegent” is deciphered from protégée (“To Protect” – in French). Complete security is what is offered in Unistal’s Protegent360. As the name suggest Protegent secures your computer from viruses & internet threats and protects your business & data from unauthorized access & theft. Protegent also works as parenting software tool by providing complete activity details of your child on computer and internet. Protegent also provides a special feature of laptop tracking to laptop users, which enables the user to continuously track the laptop location. If laptop is lost or stolen, Protegent at best tracks the laptop location via internet and if not connected to Internet, encrypts your important data making it unreadable for others.

Complete IT Security Software

Business Process Outsourcing

We partner with select vendors in areas of infrastructure surveillance technology to provide products and specialised services in following:

• Physical Security access control

• Security Cameras

• Asset Management

• Biometric Identity & access management

• Barcode & RFID products and integrations services

• Networking topology

• Sensors and Alarms

• Enterprise Asset Management

Enterprise Applications & Surveillance Technology

We have highly experienced Certified DBA team with knowledge on wide areas of database technology. We offer following DBA services

Database performance tuning, optimization(Oracle 7,8i,9i,10g,11g)

Microsoft SQL Server Database Administration(Versions 2000, 2005, 2008)

Microsoft Dot.Net Application development & Web Technologies

Database & Application cross platform migration (Windows, Unix, Linux, Solaris)

Oracle ERP Apps DBA (Version 11.5.10.x; R12)

Oracle Application Server Installation, configuration & administration

Database Security (DB Vault, Labels, SOD design for ERP & Database Firewall)

DataGuard – Stand by DB for Disaster recovery

Database upgrade, patching, cloning

Database Clusters on multiple nodes for High Availability (RAC)

Database Management Services

Other Software Products & Services Consulting : IT Audit, Vulnerability assessment & advisory services

Identity and Access Management

ERP Segregation of Duties (SOD), ERP / DB Security Controls

Database upgrade and migration to heterogeneous environments

Business Process management

Workflow Management; Team Collaboration

Time & Attendance Access Control System

Application Integration

Infrastructure Solution – Security, firewall, dataloss prevention, Device tracking

Operating Systems - Microsoft OS, Oracle Linux)

Microsoft Solutions Offerings – System Center, SharePoint, Dot.Net

Enterprise Architecture / Solution Architecture

Annual Maintenance Contracts & on Call Support Services

Our Key Personnel's Profiles

We have qualified IT expertise specialized in multiple technology verticals and product specialization.

Our resource span in following technologies & IT Service

Business process consulting – ITSM, ERP, Enterprise Application

Enterprise Applications consulting and audit

IT Service Management / Asset Management

Business Intelligence

Document Management System

Database Administration, upgrade & migration on heterogeneous environment

ERP Consultants – Modules ( Financials, CRM, Asset Management, Supply Chain, Manufacturing, HRMS)

Security Solutions – End Point Security, Firewall, Enterprise access control

Storage/Data Centre Solutions

IT Project Management & Consulting

Khaja Nooruddin – MBA, OCP, CRISC, CMP, ITIL, PM, MBCS

Technology Consulting

Total Years of experience : 14 yrs in IT Industry Middle East Experience: 7 yrs Technology Domain/industry Specialization : ERP Application

Administration, Technology Consulting experience in Shipping & Logistics, Trading, software development, Technology Consulting.

Technology specialization: Subject Matter Expert – Database, Business Intelligence & Data Warehousing, Enterprise Applications Servers, Project management, Enterprise Architecture design (TOGAF)

Product specialization Oracle Database Administration (OCP) – RAC, DB Migration, Upgrade Oracle eBusiness Suite ERP Administration( Apps DBA), Security

Controls, SOD SAP Security Implementation, Microsoft & Oracle Business Intelligence/ Data warehousing, Document Management Systems (eBiz Archive) ITIL based Service Management Application (Manage Engine SDP,

Front Range ITSM) Enterprise Security Assessment & Control, Implement Security Policy,

Risk Management IT Service Management; ISO 20000; Product implementation

Projects/Experience:

Middle East : o ITSM project implementation - ORPIC, Sohar, Oman o ITSM project implementation – PAEW, Muscat, Oman o Project Manager for BI project; Sadolin Paints, Oman o ITSM project Implementation for Oman Gas Company o ITSM project implementation for Oman Housing Bank o ITSM project Implementation for Al Zaman Industries, Saudi Arabia o Project Manager for Database/Applications Migration projects for -

OIB, Bhaker Haji Shipping Company, & MOD o Project Manager for ITSM projects - Haya, Oman Housing Bank,

Oman Gas Co., MOD o ERP/Administrator/Project Manager for migration of Shipping ERP

application, PILSHIP, Saudi Arabia o Web portal development, DWITS USA:

Deloitte EBSO project; Projects & portfolio management for Computer Associates, Oracle DBA

• Deloitte / Sun Trust Bank – Pricing optimization data structuring project

• Deloitte / Oracle EBS Security Implementation- Deloitte Internal practice lead

• Deloitte internal Quality framework for service offerings; • Oracle ERP Content management for Dell Malaysia • IT Security Policy, Risk Management for Citibank • Oracle Database migration & upgrade, for RaceMark Intl

Hilal Al Namani – BSC, OCP DBA/Applications, ITIL, Prince 2

Technology Consulting

Total Years of experience : 8 yrs in IT Industry Middle East Experience: 8 yrs Technology Domain/industry Specialization : ERP Application

Administration, Audit, ITSM consulting; Domain expertise: Oil & Gas, Defense, Ministries, Large

Enterprise Technology specialization:

Subject Matter Expert – Database, Business Application & Data migration, Enterprise Applications Servers, Project management, SOD, ITIL

Product specialization Oracle Database Administration (OCP) – RAC, DB Migration, Upgrade Oracle eBusiness Suite ERP Administration( Apps DBA), Security

Controls, SOD ITIL based Service Management Application (Manage Engine SDP,

Front Range ITSM) Enterprise Security Assessment & Control, Implement Security Policy,

Risk Management IT Service Management; ISO 20000; Product implementation

Projects/Experience:

Systems Analyst, Oman LNG o Segregation of Duties, Database & Applications o RMAN Implementation o Meal Management System Implementation Project o Health, Safety and Security (HSE) Software

Enhancement o Implementation of Internal Audit Module in HSE

Software o Complete database documentation o Designing Application Portfolio Documents o Evaluation of Business Support systems

Database Administrator & Lead ITSM Auditor, MOD o ISO 20000 implementation o Database DR implementation with Oracle o Oracle application design & implementation o Database migration & upgrade o Backup / recovery strategies and administration o Systems & Network administration

Burhanuddin Khaja – B Tech, Network Specialist, ITIL

Systems Analysis and Technology Consulting

Technology Domain/industry Specialization : Application Administration, Desktop Management, ITSM consulting;

Domain expertise: Telecom

Technology specialization: Subject Matter Expert – Networking, Helpdesk, Desktop , ITIL

Product specialization

Cisco Router Configuration

Helpdesk Software

Active Directory Management

Network Monitoring & Management

Projects/Experience

Systems Analyst

o “Higher Order SVD, Analysis for Dynamic Texture Synthesis”: Project incorporated programming and simulation using Matlab.

o Complete database documentation

o Designing Application Portfolio Documents

o Evaluation of Business Support systems

Thank You

Contact us at: P O Box 25, Postal Code 101, City Centre Muscat, Sultanate of Oman. Mob: +968 99886878 Tel : +968 22009619 Fax : +968 24520664 Email : dwits@dw-its.com, www.dw-its.com

Contact Name Hilal Al Namani

Title Business Development Director

Address Po Box 25,

Postal Code 101, City Centre,

Muscat, Oman

Tel & Fax +968 22009619

Mobile +968 99886876

E-mail address hilal.alnamani@dw-its.com

Contact Name Khaja Nooruddin

Title Vice President & Managing Director

Address Po Box 25,

Postal Code 101, City Centre,

Muscat, Oman

Tel +968 22009619

Mobile +968 96743480

E-mail address noor@dw-its.com