In the hospitality and Tourism industry

Being PunctualIn other words being on TIME to your job.Others may not be able to do their job if you

are not on time to complete yours.Being late costs employers $ because of

unproductive time. This also means NOT taking more than your

allotted time for breaks and meals, others may be waiting on you before they can take a break.

Being DependablePeople can count on you to do your job

assignment.

Showing up for work everyday is a good example of being dependable.

When you cannot show up for a legitimate reason, make sure to call your supervisor.

Too much absenteeism can cost you your job.

Being ResponsibleThis means others can trust you to carry out

your Duty.If your work gets completed as requested,

this shows you are responsible.

Example: If you wait tables in a restaurant, your employer

expects you to restock your workstation at the end of your shift. Other staff can count on the station being ready to go when they start their shift.

Being Efficient and Organized

How does your desk or locker look right now?Can you find things easily in your room? Are you neat and organized?Jobs may require you to keep a certain area

neat and organized.You accomplish more work if you know where

everything is, rather than having to search to find what you need.

Showing InitiativeThe ability to do things on your own.

You do not wait until someone tells you what to do or directs your activities.

This does not mean doing work that you are not qualified to do or cannot handle.

Employers want employees who have new ideas and a desire to contribute.

Being AccurateEmployers expect work to be accurate and

free from error.

Fulfilling these responsibilities requires concentration.

Establish productive work habits.

Your employers, did not hire you to do work that someone else is going to have to redo!

Friendly and CourteousA friendly smile from salespeople shows a

positive attitude that welcomes customers. Customers do not want to do business with

employees who treat them poorly. Being friendly and courteous may take effort

on your part, especially on days when you are not feeling your best.

Smiling and being concerned about other people shows you care.

Enthusiasm on the jobEnthusiastic people have a lively interest in

what they are doing. Enthusiasm is contagious.

Facial expression, a nonverbal gesture, or a tone of voice can all communicate enthusiasm.

In a sales job, enthusiasm can directly affect sales.

Enthusiasm, can be contagious and spread to other employees.

Self-motivationThis is that inner urge to get going and

accomplish what you set out to do. You set your own goals and work toward

achieving them.Sales representatives must be self-motivated

in order to get products sold each day. Job performance is affected by your self-

motivating attitude.

Being CooperativeCooperation is important when a team needs

to complete a job. Members of a team need to work together to accomplish a common goal.

If someone is uncooperative, the job becomes more difficult.

The best way to show cooperation is to try and get along with your coworkers.

Being Honest and Trustworthy

Every employer expects honest and trustworthy employees especially in the following situations:

Handling company money properlyUsing company facilities and propertyFollowing company rules and policies

In house stealing is one of the reasons consumers pay an increased price for many products and services.