inbound marketing for naccap schools

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SearchRight™ New Marketing Innovations to Support NACCAP Recruitment Success North American Coali0on for Chris0an Admissions Professionals C. Grant & Company

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Page 1: Inbound Marketing for NACCAP Schools

SearchRight™

New Marketing Innovations to Support NACCAP

Recruitment Success

North  American  Coali0on  for    Chris0an  Admissions  Professionals  

C.  Grant  &  Company

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ConfidentialC. Grant & Company

C.  Grant  &  Company  is  a  Chicago-­‐area  marke0ng  firm  focused  on  serving  the  faith-­‐based  educa0on  and  

nonprofit  markets.  

We  are  the  only  firm  that  is  both    a  Hubspot  Cer0fied  Partner    and  a  member  of  NACCAP.  

We  believe  in  the  mission  of  Chris0an  higher  educa0on  and  the  power  of  inbound  marke0ng    

to  build  momentum  and  accelerate  success.

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Our ClientsWheaton  College  

Thomas  Nelson  Publishers  

Zondervan  

Willow  Creek  Associa0on  

Raging  Waves  Waterpark  

SpringHill  Camps  

Leadership  Network  

Covenant  College  

Mount  Hermon  Camps  and  Conferences  

Faulkner  University  

Indiana  Wesleyan  University  

Center  for  Student  Missions  

ServiceMaster  

Wheaton  Chris0an  Grammar  School  

Aramark  

Messiah  College  

York  College  

Tyndale  House  Publishers  

TruGreen  

Forest  Home  

Baker  Publishing  

Muskoka  Woods  

City  of  West  Chicago,  IL  

John  Brown  University  

Pine  Cove    

Redeemer  Church/NYC  

Sandy  Cove  

Kanakuk  Kamps  

LeaderTreks  

Palm  Beach  Atlan0c  University  

Wheaton  Academy  

Moody  Publishing  

Associated  Agencies  

Wheaton  Academy

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“We  were  very  pleased  with  the  work  C.  Grant  &  Company  did  for  Messiah  College.    They've  got  a  rare  combina0on  of  understanding  Chris0an  higher  educa0on  and  having  strong  general  market  exper0se  in  marke0ng  and  social  media.    They  brought  a  fresh  approach  and  new  thinking  that  has  helped  us  move  ahead  in  some  important  college  ini0a0ves.    I  am  happy  to  recommend  their  services.”  

Dr.  Kim  Phipps  President,  Messiah  College

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“C.  Grant  and  Company  provided  very  helpful  consul0ng  work  for  JBU.    They  helped  us  strategize  and  develop  new  approaches  for  some  key  areas  in  our  student  recruitment  marke0ng  program.  This  translated  to  increased  yield.    We  were  able  to  implement  a  number  of  other  ideas  that  had  very  posi0ve  effects  in  our  results.    

They  are  experts  in  this  field.”  

Don  Crandall,  Vice  President  for  Enrollment  Management,  John  Brown  University

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“We  found  C.  Grant  &  Company  to  be  highly  professional  and  thorough  in  their  work  for  us.    They  seemed  to  truly  have  the  University’s  best  interest  at  heart  for  the  long  term,  rather  than  simply  wan0ng  to  sell  us  a  product  and  move  on.      

We  con0nue  to  value  our  rela0onship  with  C.  Grant  and  recommend  them  without  reserva0on.”  

Louis  Park  

Web  Manager,  Palm  Beach  Atlan0c  University

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We teach too!

Chris  Grant  teaches  Digital  Marke0ng  at  Wheaton  College

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This is New.

Really.

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Discussion Agenda

Three  Momentum  Killers  

NACCAP  Member  Current  Search  Status  

Inbound  Marke0ng  Overview  

Marke0ng  Automa0on  

Recommenda0ons

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What I Teach My Wheaton College Students

Content  (inbound)  marke0ng  is  drama0cally  more  effec0ve  than  tradi0onal  promo0on  

Prospects  will  seek  you  out  if  you  provide  something  they  value  when  they  are  in  the  market  

Marke0ng  automa0on  has  exploded  marke0ng  capabili0es  and  effec0veness  

You  can  now  measure  the  ROI  of  many  marke0ng  ac0vi0es

Page 11: Inbound Marketing for NACCAP Schools

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What If…

…NACCAP  members  directly  influenced  the  way  prospects  and  parents  learned  about  Chris0an  higher  educa0on?  

…parents  and  prospects  voluntarily  gave  deep  contact  informa0on  to  NACCAP  members  for  use  by  recruiters?  

…follow  ups  for  organic  and  paid  online  leads  were  automated  through  the  recruitment  funnel?  

…all  school  content—blogs,  social,  email,  and  premium  content—were  integrated  into  the  same  pladorm  with  a  common  dashboard?

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Don’t Let Others Speak for You

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Reduce Marketing that Has an End Point

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Don’t Make Prospects Wait for You

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Real-World Search

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Ways Parents and Students Search

Queries  related  to:  

How  to’s  

Why?  

Problems  

Comparisons  

Reviews/Guides  

Best  of’s

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The List Goes On

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Analysis

NACCAP  member  websites,  content,  or  Adwords  do  not  regularly  appear  with  targeted  “long-­‐tail”  college  search-­‐related  terms  

Schools  relies  on  low-­‐credibility  content  sources  to  make  their  case  online  

Regent  and  Liberty  adver0se  aggressively  and  appear  in  some  organic  search  results;  an  inconsistent  mix  of  schools  appear

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Student Data

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There  are  few  ins0tu0ons  in  

Chris0an  educa0on  that  lead  in  

providing  relevant  content  to  address  college-­‐  and  online-­‐

related  search  terms,  especially  in  

some  of  the  dis0nc0ve  programs  at  NACCAP  member  

schools.

Page 26: Inbound Marketing for NACCAP Schools

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OpportunityInbound  Marke0ng  is  the  marriage  of  search,  content,  and  technology  

You  pull  prospects  to  the  website  with  relevant  content  in  your  voice  and  that  they  request  

You  earn  permission  to  market  to  them  and  start  them  in  a  recruitment  cycle  where  they’re  nurtured  over  0me  

Technology  allows  for  data  capture  and  relevant  interac0ons  at  each  stage  of  the  college  choice  journey  

Coordinated  mul0-­‐channel  marke0ng  means  you  reach  people  where  they  already  are  and  when  they  express  need  

All  content  types  are  integrated  into  workflows  with  a  single  dashboard  for  metrics

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ConfidentialC. Grant & Company

$15,000 NACCAP Innovation Grants

The  benefits  of  Inbound  Marke0ng  are  so  significant  to  recruitment  success  that  NACCAP  is  providing  $15,000  Innova0on  Grants.  

Limited  number  of  schools.  Talk  to  NACCAP  for  more  informa:on.

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Inbound Marketing is based on the way students make decisions today

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Inbound Marketing Funnel

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Step 1: Create Content to Generate Leads

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Step 2: Convert Website Traffic

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“Apply Now” Is Not Enough

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Provide Conversion Opportunities for Students Who Are Still Researching Programs

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Step 3: Drive Students to Landing Pages Catch Students Earlier in the Process and Grow Your Database of Prospects

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Step 4: Nurture Prospects Through the Application Process

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The Proven Idea (Not Rocket Science)

Consistently  pos0ng  relevant  content    

across  pladorms  on  the  web    

generates  more  and  different  qualified  prospects  

than  tradi0onal  marke0ng

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Most Schools Market Like This

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New Marketing Platform

Landing  Pages

11ALL-­‐IN-­‐ONE Text goes here

Text goes here

Text goes here

Social    MediaBlog/  

Content  Creation

Email  &  Lead  

Nurturing

SEO

Marketing  Analytics  

Marketing  Automation  

Platform  simplifies  marketing  by  pulling  together  

everything  needed  grow  enrollment

Page 40: Inbound Marketing for NACCAP Schools

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Our Partner

11TEXT GOES HERE

Text goes here

Funded  Sequoia  Capital,  Google  Ventures  &  Salesforce

Text goes here

Founded  by  MIT  Sloan  Graduates

5,600  customers  worldwide  

HubSpot  growth  rate  of  

6015%

Average  HubSpot  customer    

lead  growth:  32%

Over  three  years

Inc.  500    #2  fastest  growing  software  company  #33  fastest  growing  company  overall

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NACCAP Member Inbound Campaign Flowchart

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Customer and Prospect Management

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Integrated Email and List Management

Message  customiza0on    

Beser  email  segmenta0on  capabili0es  

Beser  tracking  and  integra0on  with  other  promo0onal  ac0vi0es  

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Integrated Email and List Management

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Capturing Data from Forms

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Comprehensive Lead Activity Tracking

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Workflow Automation

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Marketing Summary

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Marketing ROI

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What We Provide

Campaign  strategies/workflows  

Team  management  

Content  development/coordina0on  

PPC/Digital  Ad  Support  

Recruiter  intelligence  

Analy0cs/repor0ng  

Help  desk/tech  support

Page 52: Inbound Marketing for NACCAP Schools

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This is a Big IdeaAn  Inbound  Program  makes  sense  for  your  school  if…    

…it  is  designed  to  solve  specific  recruitment  issues  and  opportuni0es    

…it  complements  current  recruitment  efforts  

…it  can  be  funded  by  replacing  less  produc0ve  efforts  

…it  drives  new  thinking  about  recruitment  marke0ng  

…it  uses  automa0on  for  many  ac0vi0es,  limi0ng  new  FTE’s  

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Why CGC?

We’re  aligned  with  the  mission  of  Chris0an  Higher  Educa0on  

We  are  Chris0an  university  graduates,  parents,  donors,  and  faculty  

We  have  worked  with  many  leading  schools  in  the  Chris0an  Higher  Ed  

We  know  marke0ng  best  prac0ces  across  industries    

We  have  a  broad  range  of  problem-­‐solving  tools,  including  marke0ng  automa0on  pladorms  and  digital  marke0ng  

We  love  this  stuff!

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Next Steps

High-­‐level  pladorm  review  with  Hubspot  

Internal  discussion  between  communica0ons,  marke0ng,  and  enrollment  management  groups  

Defini0ons  for  success  

Planning  (0me  frame,  budget,  staff,  process)  

Other

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Thank You

[email protected]