incendant - patient engagement
DESCRIPTION
Our unique team of healthcare, technology and media experts make it easy for patients and clinicians to understand each other.TRANSCRIPT
Patients have a 4th grade understanding of health issues and
only 27% can locate their lungs.Patients forget 80% and
misunderstand 50%of what their doctors say.
What’s the Problem?
causes Unhappy patients Worse outcomes Higher cost
MISCOMMUNICATION
INCENDANT PATIENT ENGAGEMENT
What’s the Solution?
Incendant delivers the media in a variety of
time saving, clinician friendly tools(click here for Products)
Incendant translates “doctor talk” into easy to understand
images, animations and videos (click here for a sample video)
How Important is Patient Engagement
“If patient engagement were a drug, it would be the blockbuster drug of
the century and malpractice not to use it.”
Leonard Kish
Over 100 studies of patient engagement have shown improved
outcomes & lower cost
FOR PATIENTS60,000 x Faster brain processing of images vs. text400% Increased learning when visuals are used180% More engaging videos than text
FOR CLINICIANS100% Consistent message with videos42% Faster explanations with images10% Increased satisfaction with follow up video/emails
What’s the Benefit?
PATIENT ENGAGEMENT
Happier patients Better outcomes Lower costs
INCENDANT
Incendant – Delivers
Incendant provides the tools to easily
and effectivelyengage patients
through every step of their healthcare.
Incendant’s360˚ PatientEngagement
Program
WIDGET Internet Patient Engagement
“78% of patients seek health information online prior to
seeking medical care”
Incendant’s WIDGET makes your website the destination
for easy to understand videos.
LOOPS Waiting Room Patient Engagement
Incendant’s LOOPS helps educate a receptive
audience and make the wait seem shorter.
Waiting patients have two things on their minds:
1. Their health
2. How much longer
ENGAGE Bedside Engagement
Wherever patients receive their healthcare they have questions. Incendant’s ENGAGE app reduces time to
explain while improving understanding.
Engage patients with Images, animations, videos and follow up
emails at the bedside.
Android, iOS or Windows
TVEDUCATEIn-Patient Engagement
Consistent, easy-to-understand messages. In-room video education improves understanding, outcomes and reduces re-admissions.
Incendant’s TVEDUCATE system makes down time, education time.
It can be Incendant videos or videos from your facility.
We provide hardware & software
A single follow up increases patient satisfaction by 8% - 10%.
Incendant’s AUTOMATE sends emails and video links that are patient and diagnosis-
specific. Re-engage, re-educate and re-direct patients
post discharge.
AUTOMATETransition Engagement
SUSTAIN Care Path Engagement
Incendant’s SUSTAIN sends automated emails and videos before during and after care.
Great engagement requires more than one educational episode;
Especially with complicated diseases and procedures
Dear PatientDuring your recent visit to Parkview Medical Center it was our privilege to take care of you. At Parkview Medical Center we try to provide the very best healthcare and personal attention. As part of that effort the written and video instructions you received can be reviewed by clicking the link below. If the link is inactive, just copy/paste it into your browser’s address bar.
Thank youHealthcare Team
INCENDANTAdminister the blockbuster drug of the
21st Century today with Incendant
Increase patient satisfaction
Improve health outcomes
Reduce costs
INCENDANT CLIENTSParkview Medical Center - parkviewmc.comLinda Flores, VP of NursingOffice: 719-584-4788/ email: [email protected]
Sangre de Cristo Hospice - socohospice.orgStewart Francies, VP Resource DevelopmentOffice: 719 -296-6201/ email: [email protected]
Complete Home Healthcare - www.completehhc.comDiedra Daugherty, Office ManagerOffice: 719-546-2610/ email: [email protected]
Procura - goprocura.comCarl Queton, Marketing ManagerOffice: 877-776-2872/ email: [email protected]
Integrity Urgent Care - www.integrityurgentcare.com/Lori Japp PA-C, CEOOffice: 719-591-2558/ email: [email protected]
Home Care of Grand County- www.co.grand.co.us/homehealth.htmlTina Strang, Office DirectorOffice: 970-725-3288/ email: [email protected]
INCENDANT TEAM
Joe Hunt// CTO, COOEnterprise Software expert with 15 years experience buildingnetwork and media systems for Fortune 500 companies. Award winning filmmaker.
Thomas G. Greidanus, MD // CMO Emergency Physician and industry expert with over 7 years in hospital and group management. Masters Degree in Health Care Management and recognized by Beta Gamma Sigma.
W. Shaun Gogarty, MD // CEOEducator turned emergency physician: 20 years practiceand 10 years leadership experience. EHR pioneer with 10 years experience designing and deploying EMR’s.