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Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC Diane Laird, Delaware Economic Development Office, Delaware Main Street Retail Market Answers, LLC Wilmington, DE

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Page 1: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract RedevelopmentNational Main Streets Conference, Des Moines, 2011

Rick Ferrell, Retail Market Answers, LLC

Diane Laird, Delaware Economic Development Office, Delaware Main Street

Retail Market Answers, LLCWilmington, DE

Page 2: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Proactive Business Development

Welcome and Introductions

Your participationGoals

…Please silence cell phones

Page 3: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Who we are…

Rick Ferrell Community development:

Main Street (DE, NJ, PA, VA, DC, NY)

20 years experience in Mixed-Use Development Experience

Arbor Property TrustCompass RetailEQK PartnersThe Rouse CompanyForest City Ratner CompaniesStaten Island Ferry Management

CompanyArbor Realty Trust (NYSE; ARB)

Diane Laird State Coordinator

Downtown DelawareDelaware +Main StreetSmall Business Outreach15 towns participating

Previously NCIDQ-certified interior designer, NJ

Page 4: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Who we are…

Margie JohnsonCONSULTING to Small to National Retailers and Economic Development: Comprehensive Business Assessment and Development Revitalizing Sales and Marketing Customer Retention and Loyalty Planning Supporting and Re-energizing Management Store Design and Visual Merchandising

RESEARCH: Primary and Secondary Market Research Focus Group Design and Facilitation Mystery Shopping and Experience Assessments Competitive Analysis

Page 5: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Proactive Business Development

What will take with you today: A “context” to think about Incentives

What are they?

Why do we need them?

How are they used to recruit businesses?

How are they used to attract redevelopment

Page 6: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

What is the biggest pre requisite to successfully creating and using utilizing incentives?

Partners!

Page 7: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

Who are good incentive creating Partners? Residents and homeowner/tenant organizations Federal, State and Local government officials, both elected and appointed Banks/small business lenders Civic and cultural groups Local private corporations Economic development organizations Chambers of Commerce Regional planning entities Community development organizations Property owners Realtors Police Utility Providers Historic preservation organizations Transportation and parking authorities Colleges and universities

Page 8: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

What is an Incentive?

A thing that motivates or encourages one to do something: "incentive to conserve".

A payment or concession to stimulate greater output or investment: "tax incentives for investing". 

Page 9: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

Incentives should Incentivize…What does this mean?

Page 10: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

Why do we need Incentives?Competitive Advantage and/or to “level the

playing fieldProvide a Catalyst for Development or

RedevelopmentLeverage OpportunityTo make the Opportunity

Page 11: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

Here are some examples of Incentives being utilized by communities throughout the U.S

Page 12: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment :

Community Development Block Grants (CDBG)

Page 13: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

Historic Tax Credits

Page 14: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

New Market Tax Credits

www.novoco.com

Page 15: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

Tax Increment Financing

Page 16: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract RedevelopmentWhat is a Special Development District?

A Special Development District (SDD) is a governmentally created development district in which required infrastructure is funded by the developer and not the municipality through the use of SDD Bonds.

SDD’s first emerged in high growth states such as California and Florida and are now enabled for use in all but one state.

SDDs are designed as “non-recourse” funding mechanisms for Towns and Counties to work with developers who will bear the cost and responsibility of infrastructure improvements (i.e. water, sewer, parks, roads, etc.) in growth areas and on large projects.

SDDs are designed to work best for new development and in sometimes in combination with Tax Increment Financings (TIF’s).

Page 17: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

USDA Funding SourcesTechnical Assistance (Planning and Visioning)Grant Programs

• Community Facilities• Rural Community Development Initiative • Rural Business Opportunity Grants • Loans• Energy Incentives and Programs

http://www.rurdev.usda.gov

Page 18: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

Catalytic Investment Funds (or related new federal or state programs)

As part of the 2011 budget, HUD proposes $150 million for the Catalytic Investment Competition Grants program.

Page 19: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

Façade Improvement Programs with a co-match (CRA Funded or funding from creative resources like the vacancy ordinance assessment)

Page 20: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

Utility Incentives:

Creation of a downtown Power District – pooling consumption for favorable electric utility rates.

Page 21: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

Utility Incentives:

Business Incentives Rates/ 13th month “free” etc. for municipalities that provide electric, or

Page 22: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

Utility Incentives:

Abating utility deposits

Page 23: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

Tax abatement programs to suspend reassessment for a period of time after the improvements are made to the property

Page 24: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

Formation of a Business Improvement District

Page 25: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

Gap Financing Tools – Aimed at encouraging “upstairs”

occupancy in addition to first floor spaces in downtown buildings.

Such programs offer financial assistance to developers on projects where market rent will not support the redevelopment costs.

Page 26: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

Low interest/ No interest loans (Town backed loan guarantees for

necessary and pre approved new businesses)

Page 27: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

Community Initiated development (gaining site control of key property and “flipping” to redevelopers that will work in partnership with the downtown)

 RFQ and RFP toolsDeveloper Agreements

Page 28: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

Upper floor relocation assistance

Page 29: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

Extended hours of operation for businesses in the downtown

Page 30: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

Enact Signage Ordinances that provide for business success and community aesthetics at the same time

Page 31: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

Adoption of a Strategic Merchandising Plan for the downtown (to provide a context for growth, value and targeted businesses

Page 32: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

What did developers want the most?

A Single Point of Contact to Assist with the Permitting Process and Answer Questions

about the Due Diligence Process

Page 33: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

And…Good Business Retention is Good Business Recruitment

Page 34: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract RedevelopmentFor Example: SHOP TALK Retention Strategy

Develop retention strategies to include:

Design and deliver up to three group workshops/educational opportunities for retail, restaurants, service, and hospitality sectors

Facilitate the process of one-on-one comprehensive technical assistance visits with approximately 4-5 merchants

Telephone support to selected businesses between on-site visits

Page 35: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract RedevelopmentFor Example: SHOP TALK Retention Strategy

Develop retention strategies continued:

Telephone support to selected businesses between on-site visits

Supply Director with a comprehensive list of local, regional, and national resources that can be shared with merchants

Provide Ongoing Support As Needed

Page 36: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

Questions?

Page 37: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

Then we’re good, here?

Page 38: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

Incentives to Recruit Businesses and Attract Redevelopment

Can we shake on it?

Page 39: Incentives to Recruit Businesses and Attract Redevelopment National Main Streets Conference, Des Moines, 2011 Rick Ferrell, Retail Market Answers, LLC

THANKS!

Feel free to contact us:

Diane Laird , [email protected] Economic Development Office302-672-6834

Rick Ferrell, [email protected]

Retail Market Answers, LLC

917-335-1961

Margie Johnson, [email protected]

Shop Talk

757.491.1411