incident management tool v3 2016b

© Delta Revelation Ltd 2016

Contingency Planning and Incident Management Tool Version III (IM3).

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IM3 can help you plan and exercise for it . . . . and then manage it should the worst happen.


1. Features

a) Affordable

Aimed at Local level with finite resources;

b) Adaptable

Can be tailored to suit the type of predicted scenario;

c) Proactive Planning

Developing Contingency and Event Plans by exploring the ‘what if’ variables;

d) Focused Reaction

Robust Contingency Plans help to maximise positive action by guiding responders during the golden hour and beyond;

e) Cost Effective

Low cost, feature rich, encompassing Multiple Scenario Capability in one package;

f) Integrated package

Contingency Planning can be used to inform Communications and Security Requirements;

g) Training and Contingency Planning support1

A full, tailored training package can be provided to suit the needs of the customer;

Contingency and Event Planning support is available as part of the training package or stand alone.

2. Background This Contingency Planning and Incident Managing Tool was, initially, developed for the British Military and designed around Military Doctrine and UK Resilience documentation.

3. Contingency / Event Planning and Training The tool is used as a ‘sand box’ to conduct table top exercises in response to the ‘what if’ questions. IM3 is a quick and easy to use visual tool giving multiple benefits over traditional methods. IM3 has the added benefit of being able to save, share, print and re-open incidents and scenarios. IM3 gives you the complete bird’s eye view of your incident. This overview allows you to

1 As required, charged at a day rate.


identify problems and develop valuable solutions in a fast and effective manner. The IM3 menus also prompt you to consider and action areas that may otherwise be overlooked. The scenarios are worked up iteratively increasing the number of stakeholders. When a Contingency Plan has been worked up it can be automatically linked to an Incident. Note 2 Non crisis events, such as open days, large scale public events and VIP visits can be planned, plotted and retrospectively analysed to aid the planning of future events. Should an incident occur during an event, it can be managed using IM3 and data you have already entered.

4. Incident Management When the plan is deemed to be robust enough, the scenarios can be exercised for real with relevant agencies. Any lessons learned can then be used to modify the plan.

a) Decision aids such as suggested cordon ranges are incorporated to relieve the pressure on duty Officers who may not perform this function on a full time basis.

b) Concurrency can be achieved by an e-mail3 link between the Incident Control Point (ICP) and the Forward Control point (FCP) and vice-versa. The ICP view could also be displayed in a remote briefing room to inform the Executive of the situation without the need for constant verbal briefs from the team managing the incident. Narrow bandwidth internet connections are catered for in a unique information exchange process. Providing both ends have the same map, all variable information which is extra to the underlying map is updated in a 6KB e-mail. Maps can also be emailed, separately, but as these are larger file sizes IM3 has been developed so that the Map only needs to be sent once.

c) A live incident / decision log can be maintained and saved with each entry being annotated with a date time group (DTG), using computer time.

5. Mapping The tool allows a variety of maps to be installed. The quality and scale of the map will determine the granularity of the zoom function. The Map can be created to have up to 4 selectable views:

a) Map (Road map) - Ordnance Survey Map4 b) Mixed road/sat5; c) Satellite6;

2 This functionality would be added by the IM Team when the contingency plan has been

worked up. 3 This will require an internet connection.

4 This will incur royalty charges if the customer does not have Public Sector permissions.

5 Satellite views may not be an option when using OS mapping.

6 Satellite views may not be an option when using OS mapping.


d) Other map views – (This might highlight your local issues, danger areas or concerns).

6. Ease of use

IM3 is designed to be intuitive requiring the minimum amount of user training. It is also geared around the low number of duty personnel found in the average UK Military Establishment or large commercial sites out of working hours.

7. Customization

Although the current icons, cordon distances and terminology are based on UK methodology these can all be customized to suit. In development, is the option to have the Icon descriptions in other languages.

a) Types of incident The following are examples of the types of incidents built into IM3: i) Improvised Explosive Devices (IEDs)

Large Vehicle; Small Vehicle; Hand carried; Letter / Parcel.

ii) Mortars:

Mortar (impacted and exploded); Blind (impacted Not exploded = IED); Mortar Base Plate.

iii) NBC Hazards:

Radiation; Biological; Gas.

iv) Fire. v) Firearms incident.

b) There are also a full set of default icons for Control Functions

such as Incident and Forward Control Points, Rendezvous and Casualty Assembly Points etc.


c) The eleven symbol sets in IM3 are:

i. EOD (Bomb Disposal); ii. Control and Assembly points; iii. Environmental; iv. Equipment (Vehicles and Aircraft etc.); v. Fire (Fire and Rescue). Includes firefighting equipment; vi. Incidents (As “a” above “Types of Incidents”); vii. Medical; viii. Police; ix. Event Planning (includes temporary structures such as tents) ; x. UK Civil Contingencies Act symbology; xi. Hazards such as explosives, compressed gasses and electrical.


c) Each icon has an associated note box. From here you can override the

default range radius, add a “Tag” to the symbol or notes.

Notes are displayed here when the symbol is selected. A maximum of the first 40 to 50 characters will display on the menu bar although more can be entered in the notes box.


Tags are displayed under the symbol and move with it on screen. Up to a maximum of 15 characters (includes spaces).


Responder icons: Each service (Police, Fire and Rescue, and Ambulance) has its own subset of icons.


d) Shapes and Cordons: Various shapes can be added with choices of fill colour. There are choices of Cordons, colour coded to particular emergency services.


e) A live incident / decision log can be maintained and saved with each

entry being annotated with a date time group (DTG), using computer time:

Note: Weather information can be quickly saved as a record to the Log using the ‘Save to Log’ button from the Weather Menu. The Log will not open but a Log entry is made.

The Incident Log is displayed on screen in reverse order to enable quick reference to the last entry. The Log will print chronologically.


8. Other enhancements in IM3

a) Tape measure: This allows distances to be measured, in metric or imperial, point to point and accumulative. Interchange between imperial/metric in real time is achieved by clicking the measurement type and IM3 will recalculate, the distance shown, in the new nomenclature.


b) Weather information: This is particularly important in the case of any incident where wind direction and speed, in particular, has an effect i.e. Noxious clouds, and Bio hazzards.

b) The Weather dialogue box also provides a link to the UK Met Office website. This can be changed to your own prefered website.


c) You can Launch your own Internet browser7 from incident view. A benefit if one wants to access, for instance, Google Maps™ (Street View) or an Environment Agency web page.

7 This requires an active internet connection.


d) Ships and Buildings:

I. There is an option to use Ship and Building interiors. An example of a Ship layout is shown below.

II. A suitable iconography palette would be provided to suit the requirements of the customer.

III. The ability to send 6KB e-mail updates, back to shore-side authorities is a particularly potent capability. Particularly as communication bandwidths in the maritime environment can be quite narrow.

Note: The final image quality is dependent on the granularity and scale accuracy of the plans provided; either as hard copy for scanning or in an adequate resolution soft copy.

Further information:

e-mail: [email protected] Telephone:

Call Rich Edwards on +44 (0) 7786321030

mailto:[email protected]

incident management tool v3 2016b

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