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Increase your profits with global referrals Aida D Turbow April 2nd, 2009

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Page 1: Increase Your Profits...Global

Increase your profits with

global referrals

Aida D Turbow

April 2nd, 2009

Page 2: Increase Your Profits...Global

Frame of reference…

• Today's real estate brokerage industry has grown from a local business to an international enterprise.

• While your primary business may continue to be local, a growing number of transactions have an "international" component to them.

• We will explore, together, how to increase your reach into this expanding market.

Page 3: Increase Your Profits...Global

Today’s Agenda

• Industry Background

• Technology

• The Internet impact

• How I improve my Referral business?

• How to navigate the networks?

Page 4: Increase Your Profits...Global

Recession Impact on Housing Market

• Mid-1970s Recession

Little Change in Home Sales.

• Early 1980s Recession

Deep Cuts in Home Sales.

• Early 1990s Recession

Moderate Cuts in Home Sales.

• Early 2000s Recession

Rise in Home Sales.

Page 5: Increase Your Profits...Global

NAR History

• Prosperity in 1890s launched nationwide building boom.

• Few standards for real estate transactions.

• In 1908, honest brokers

founded NAR.

Page 6: Increase Your Profits...Global

REALTOR® Membership

• REALTORS® belong to three associations:

• Local association or Board at community level.

• State Association.

• National Association.

Page 7: Increase Your Profits...Global

• 97% of buyers ranked honesty and integrity as a “very important factor” when choosing a Real Estate Professional.

• 78% of home buyers purchased their home through a real estate agent or broker.

• 72% of recent buyers will definitely use their agent again.

• Ninety-seven percent of buyers ranked honesty and integrity as a “very important” factor when choosing a real estate professional to assist with a home purchase. • 84 percent reported they were “very satisfied” with the honesty and integrity of their agent. • 84 percent reported they were “very satisfied” with the honesty and integrity of their agent. • 84 percent reported they were “very satisfied” with the honesty and integrity of their agent. • 84 percent reported they were “very satisfied” with the honesty and integrity of their agent. • 84 percent reported they were “very satisfied” with the honesty and integrity of their agent.

Home Buying and Real Estate Professionals

as per the 2008 NAR’s Buyers and Sellers Report

Page 8: Increase Your Profits...Global

NAR International Today

81 Associations in 59 Countries

Page 9: Increase Your Profits...Global

Technology

Page 10: Increase Your Profits...Global

We Are Becoming a Single Global Information Society

Internet has opened the international marketplace to more than 1 and a 1/2 billion Internet users around the world.

Page 11: Increase Your Profits...Global

Population stats and Internet usage

Chart from http://www.internetworldstats.com/stats.htm

Page 12: Increase Your Profits...Global

Why Focus on International?

• We are all citizens of the Global village…

• …here are the statistics…

Page 13: Increase Your Profits...Global

The Home Search Process

• 84% of home buyers used the Internet to search for homes.

• 84% of home buyers used a real estate professional during their home search.

Source: NAR’s 2008 Buyers and Sellers report

Page 14: Increase Your Profits...Global

Technology 101 for today’s market

• Create and maintain a content rich website

• Blog about yourself, the business and your local area

• Post videos on YouTube

• Build a social network

Source: Pat Zaby from patzaby.com

Page 15: Increase Your Profits...Global

The formula for success

Three key ingredients:• know-how• reputation and• a network of contacts.

That's it. That's the secret”.

Your human capital (what you know)

X

times your social capital (who you know)

X

times your reputation (who trusts you)

= Success

Public relations firm Hill & Knowlton "Return on Reputation”

Page 16: Increase Your Profits...Global

IT Resources

• Translation tools Google.com/language_tools FreeTranslation.com WorldLingo.com Immobel.com

•Cultural Awareness Tools worldproperties.com ExecutivePlanet.com Realtor.org/international

• Conversion tools XE.com ExchangeRate.com

Page 17: Increase Your Profits...Global

How I expand my referral world?

• According to Bridget Mccrea , Florida Realtor, April 2009

• “ Get your name out…in popular marketing vehicles…”

Here are some:

• Aplaceinthesun.com: Magazine and property show• Escapeartist.com: Magazine for expatriates living oversees• Fusedworld.com: International Real Estate Directory• Ired.com: International Real estate Digest• Realtor.com : Mark your Listings “international”• Rightmove.com.uk: United Kingdom Property Listings Web site• SIMAexpo.com: Largest Second Home Show in Europe • OPP Russia: http://www.biztradeshows.com/russia/• WorldProperties.com: an ICREA listing site for worldwide properties

Page 18: Increase Your Profits...Global

Since 1992, more than 2,000 real estate agents from the US and around the world have earned their CIPS designation.

CIPS Designation

Page 19: Increase Your Profits...Global

Expanding my global referral…REO’s at the top end of the market…• Scotland: 16.6 acres

including a cricket pitch and tennis court

17th Century mansion down to

£ 2.5m from £ 4mJames Freeman from Knight

Frank

LSP Applied Analytics: Reports on

2008 Jumbo Loans

World Venture Management: Asset Manager, based in

CaliforniaMichael Firewalker …gone

shopping on behalf of investors

• Spain: Costa del Sol Beach Villas sold by Banks for 2/3 less

(around € 541,000)

Les Calvert PropertyAbroad.com

“As the global financial crisis grows,

Buyers are finding bargains even at the top of the market”

Judith MatloffFinancial Times, March 28,

2009

Page 20: Increase Your Profits...Global

International Strategic Alliances

Prudential Florida Realty

Page 21: Increase Your Profits...Global

Networks…

• Another puzzle? • Or a Jungle…

Page 22: Increase Your Profits...Global

Developing Business Connections

• Networking at meetings & conventions.

• Online connections.

• Personal and business referrals.

• Tapping into CIPS and ICREA.

Page 23: Increase Your Profits...Global

International Networks

• AFIRE• Association of Foreign

Investors in Real Estate • http://www.afire.org/

• Building Owners and Managers Association International http://www.boma.org/Pages/default.aspx

• CCIM Institute • http://www.ccim.com/

• Hotel Brokers International• http://www.hbihotels.com/ • The Institute of Real Estate

Management http://www.irem.org/

• Society of Industrial and Office REALTORS®

• http://www.sior.com/about.asp

• CREW Network Commercial Real Estate

Womenhttp://www.crewnetwork.org/

Page 24: Increase Your Profits...Global

International Consortium of Real State Associations (ICREA)

35 National Associations and 3 Regional Organizations, signed the formal agreement to form ICREA in 2001

Page 25: Increase Your Profits...Global

What is ICREA?

• An alliance of nearly 30 leading national real estate organizations in the world's major markets.

• ICREA’s primary objective is to assist members of the respective organizations in efficiently and profitably facilitating transnational business.

Page 26: Increase Your Profits...Global

ICREA Website: www.worldproperties.com

Page 27: Increase Your Profits...Global

Global New Home Resorts portal

• Brings together brokers and developers to serve customers.

• Fees paid to brokers for successfully introducing developers to site.

Page 28: Increase Your Profits...Global

Transnational Referral Process

• Protocol binds constituents to terms, rules & standards.

• Entire process occurs online

• In event of dispute, binding arbitration process is used.

Page 29: Increase Your Profits...Global

Active online communities, today…

• Facebook has 54.5 million monthly unique visitors

150 million people around the world, are using Facebook

in 35 different languages

In 170 countries

• 76 million members in MySpace US

The average MySpace user now spends 266 minutes (4.4 hours)

on the site every month

• Twitter has 500,000 unique monthly visitors

According to Compete, the growth rate for Twitter was 752%

for a total of 4.43 million unique visitors in December 2008

Page 30: Increase Your Profits...Global

Social media sites…the growing trend!

Face book facebook.com

Linkedin: linkedin.com

• Myspace:

myspace.com• Twitter:

twitter.com

Page 31: Increase Your Profits...Global

A professional Facebook experience…

…“ I’m hooked on Facebook…It’s Silly yet serious, Professional yet Social”…

Debbie KantorRe/Max Town Centre, Orlando, Florida

Page 32: Increase Your Profits...Global

What should I do next?

• “When you recognize that the world is changing”…

First order of business:

Chance your current mental model

• Resourcers:Victor K Fung : Competing in a Flat world

Yoram Wind: Transform the Business of your life and the Life of your business

C. K. Prahalad : The Fortune at the bottom of the Pyramid

Page 33: Increase Your Profits...Global

“Achievement is largely the product of steadily raising one’s levels of aspiration and expectation” Jack Nicklaus

Page 34: Increase Your Profits...Global

“International relationships are ... preordained to be clumsy gestures based on imperfect knowledge.”

Rebecca West (1892–1983), British author

Page 35: Increase Your Profits...Global

Thank you for participating in this session

for a copy of this presentation please

email: [email protected]

We extend our sincere appreciation to the Realtor Association of Greater Fort Lauderdale

for their Leadership and technical support, to this session