increasing mtbls with new relic [futurestack16 nyc]
TRANSCRIPT
Increasing MTBLS with New Relic
Jim StonehamVP Product
@jimstoneham
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Meatballs Team
Focused on monitoring change
Dynamic environments
(AWS / cloud, Docker / containers)
Agile / rapid deployment
pipelines
DevOps cultures with
many hands on resources
Increasing pace of
vulnerabilities / exploits
"Gartner believes that more than 80% of all mission-critical IT service outages result from people and process errors and failures, and of those outages, more than 50% result from a lack of coordination between change, release and
configuration management processes."
Increasing MTBLS Incident triage and resolution > MTTD and MTTR reduction
Change + health monitoring > Avoid downtime/incidents
Zero-day vulnerabilities/search needs > Ops team efficiency
Resource Optimization (esp on AWS) > Save money
100% visibility of all team actions > Support your DevOps culture
Health metrics + config changes
5 sec metrics for host CPU,
memory, disk, network, processes
Changes made to packages, files, kernel,
processes, user sessions
Current live state of all resources
Organized like your infrastructure
Define alerting and dashboards
using your existing
metadata
Leverage EC2, Automation
(Chef, Puppet, etc.), or custom
tags
Everything scales up and
down based on your tags / metadata
Supports cloud, hybrid
datacenter / cloud, +
traditional datacenters
Incident triage and resolution
Incident triage and resolution
Change and health monitoring
Change and health monitoring
Zero day / search
Resource optimizatio
n
100% visibility of
team actions
Built on top of NRDB
All metric and event data is available in NRDB to allow for more detailed Insights exploration and
dashboarding
Integrates with New Relic APM for full visibility
across the stack
Under the coversMatt Wagner
Elasticsearch NRDB
INVENTORY INFRASTRUCTURE EVENTS
METRICS SAMPLES
Source Pluginpackages / rpm
Item Path (ID)cassandra
Stateversion = 2.0
Time Range
Inventory Changescassandra went from 1.8 to 2.0
Agent Eventsmydb.example.com went offline
Change Management Events
puppet run failed
System Sampleoverall CPU / memory / IO
Process Sampleresource usage per process + Docker info where relevant
Storage Samplecapacity and I/O per device
Network SampleI/O per device
Common MetadataHostnameAgent VersionAWS RegionEC2 Instance TypeTags (role, environment)Custom Attributes
HostnameAgent VersionAWS RegionEC2 Instance TypeTags (role, environment)Custom Attributes
HostnameAgent VersionAWS RegionEC2 Instance TypeTags (role, environment)Custom Attributes
= =
InventorySystem
Inventory(Elasticsearch) NRDB
1. Agent sends deltas
2. Current state is stored and indexed
3. Old state is "retired" but still searchable
Agent
Ingest API
UI
Infrastructure EventsInventory Changes
Host InventoryInstalled PackagesUsers Logged InOS Configuration
4. For each change, we create an "infrastructure event“
This produces the event feed
1
43
Inventory from agents
2
Inventory from external integrations (AWS)
Host InventoryInstalled PackagesUsers Logged InOS Configuration
Agent
Ingest API
InventorySystem
UI
Infrastructure EventsInventory Changes
Host InventoryInstalled PackagesUsers Logged InOS Configuration
AWS Integration
State from external services uses the same inventory pipeline
Inventory(Elasticsearch) NRDB
Inventory(Elasticsearch) NRDB
1. Agent reports metrics
2. Metrics are decorated w/metadata from inventory
3. Events are published to NRDB
Common MetadataOS/VersionHostname
AWS Region, Tags
Agent
Ingest API
UI
MetricsGeneral System
Per ProcessPer Storage Device
Per Network Interface
MetricsProcessor
1
2 3
Metrics and other events
Infra-agent
Go-based cross-platform
executable (most Linux
flavors + Windows)
HTTPS / TLS+ server-side
cert checkingCommon secrets
sanitized: keys, passwords,
secrets, tokens, etc.
Runs as root with light footprint
(CPU / Memory / Storage / Net)
Coexists with Servers, Opsmatic, and NR language
agents
Uses standard NR agent key
Sign up for betago to www.newrelic.com/infrastructure
to request an invite
We’d love to talk with you! Please come see a
demo
Thank You!