increasing output and gaining portfolio transparency · pdf fileincreasing output and gaining...

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PACB/MFF | 12.11.2014 | © Bosch Packaging Systems AG 2014. Alle Rechte vorbehalten, auch bzgl. jeder Verfügung, Verwertung, Reproduktion, Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen. Packaging Technology Increasing output and gaining portfolio transparency with implementation of CCPM JTA Conference 2015 in Tokyo July 16 th , 2015 Mr. Josua Schwab, PACB/MFF, Portfolio Engineer Product Management, Bosch Packaging Systems AG, Beringen, SWITZERLAND PACB/MFF | 30.06.2015 | © Bosch Packaging Systems AG 2014. Alle Rechte vorbehalten, auch bzgl. jeder Verfügung, Verwertung, Reproduktion, Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen. 1

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Page 1: Increasing output and gaining portfolio transparency · PDF fileIncreasing output and gaining portfolio transparency ... on time delivery KPI declined ... Increasing output and gaining

PACB/MFF | 12.11.2014 | © Bosch Packaging Systems AG 2014. Alle Rechte vorbehalten, auch bzgl. jeder Verfügung, Verwertung, Reproduktion,

Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.

Packaging Technology

Increasing output and gaining portfolio transparency with implementation of CCPM

JTA Conference 2015 in Tokyo July 16th, 2015

Mr. Josua Schwab, PACB/MFF, Portfolio Engineer Product Management,

Bosch Packaging Systems AG, Beringen, SWITZERLAND

PACB/MFF | 30.06.2015 | © Bosch Packaging Systems AG 2014. Alle Rechte vorbehalten, auch bzgl. jeder Verfügung, Verwertung, Reproduktion,

Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen. 1

Page 2: Increasing output and gaining portfolio transparency · PDF fileIncreasing output and gaining portfolio transparency ... on time delivery KPI declined ... Increasing output and gaining

PA/COM | 30.06.2015 | © Bosch Packaging Systems AG 2014. Alle Rechte vorbehalten, auch bzgl. jeder Verfügung, Verwertung, Reproduktion,

Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.

Bosch Packaging Technology

Business units

Packaging Technology

Pharma

Confectionery & Food

Liquid Food

Packaging Services

2

Page 3: Increasing output and gaining portfolio transparency · PDF fileIncreasing output and gaining portfolio transparency ... on time delivery KPI declined ... Increasing output and gaining

PACB/MFF | 30.06.2015 | © Bosch Packaging Systems AG 2014. Alle Rechte vorbehalten, auch bzgl. jeder Verfügung, Verwertung, Reproduktion,

Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.

Bosch Packaging Technology

Confectionery & Food

Packaging Technology

Process

Technology

Primary

Packaging

Secondary

Packaging

& Handling

System

Competence

3

Page 4: Increasing output and gaining portfolio transparency · PDF fileIncreasing output and gaining portfolio transparency ... on time delivery KPI declined ... Increasing output and gaining

PACB/MFF | 30.06.2015 | © Bosch Packaging Systems AG 2014. Alle Rechte vorbehalten, auch bzgl. jeder Verfügung, Verwertung, Reproduktion,

Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.

Bosch Packaging Systems

Integrated system solutions

Systems engineering

General contracting

Packaging consulting

System definition

Integration of third-party suppliers

Project management and

on-site support

Field service engineers

Seamless design

Uniform mechanical design

Consistent components

Seamless control concept

Uniform operating philosophy

One documentation standard

Packaging Technology

4

Page 5: Increasing output and gaining portfolio transparency · PDF fileIncreasing output and gaining portfolio transparency ... on time delivery KPI declined ... Increasing output and gaining

Project Management

Sales

System engineering

PACB/MFF | 30.06.2015 | © Bosch Packaging Systems AG 2014. Alle Rechte vorbehalten, auch bzgl. jeder Verfügung, Verwertung, Reproduktion,

Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.

Bosch Packaging Systems

Packaging Technology

Sales Commissionin

g

our Value Stream

Commissioning at Customers

factory

Assembly

Pre-assembly

System-assembly

(integration point)

Internal

commissioning

Purchasing

Parts

Modules

Machines

Engineering

12 engineering departments in 3 Business Units

Mechanical Electrical Software

7

Page 6: Increasing output and gaining portfolio transparency · PDF fileIncreasing output and gaining portfolio transparency ... on time delivery KPI declined ... Increasing output and gaining

PACB/MFF | 30.06.2015 | © Bosch Packaging Systems AG 2014. Alle Rechte vorbehalten, auch bzgl. jeder Verfügung, Verwertung, Reproduktion,

Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.

Bosch Packaging Systems

our Customer Project Portfolio

Packaging Technology

60 Customer projects in progress Project volumes from 1 to 10 million swiss francs Lead time from 6 to 11 months 10 to 25 departments are involved in projects

8

Page 7: Increasing output and gaining portfolio transparency · PDF fileIncreasing output and gaining portfolio transparency ... on time delivery KPI declined ... Increasing output and gaining

PACB/MFF | 30.06.2015 | © Bosch Packaging Systems AG 2014. Alle Rechte vorbehalten, auch bzgl. jeder Verfügung, Verwertung, Reproduktion,

Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.

Bosch Packaging Systems

Packaging Technology

Where our journey to implement CCPM started

Situation 2012 Increasing lead time / stagnancy on “high level” pain level for our customers reached on time delivery KPI declined customer project volumes were getting bigger

Goals reduction of lead time of 50% until 2015 sustained growth – increasing output improve on time delivery KPI

9

Page 8: Increasing output and gaining portfolio transparency · PDF fileIncreasing output and gaining portfolio transparency ... on time delivery KPI declined ... Increasing output and gaining

PACB/MFF | 30.06.2015 | © Bosch Packaging Systems AG 2014. Alle Rechte vorbehalten, auch bzgl. jeder Verfügung, Verwertung, Reproduktion,

Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.

Bosch Packaging Systems

Packaging Technology

Our journey of Implementation of CCPM

2014

forming a team value stream analysis potential evaluation

forming a team value stream analysis potential evaluation

2013

new working principles freezing projects start to priorize harbor master principle

new working principles freezing projects start to priorize harbor master principle

create new templates eliminate milestones definition of new roles start new priorization

create new templates eliminate milestones definition of new roles start new priorization

test of Being preparation go live clear order & handover

test of Being preparation go live clear order & handover

Implementation Go live with BM3 start up do it room

Implementation Go live with BM3 start up do it room

strategy discussion unterstand CCPM kick off

strategy discussion unterstand CCPM kick off

start communication CCPM Training create priority list

start communication CCPM Training create priority list

tool evaluation Do it room concept tool evaluation Do it room concept

Being & CCPM training Installation

Being & CCPM training Installation

stabilize organization new steering meetings

stabilize organization new steering meetings

10

Page 9: Increasing output and gaining portfolio transparency · PDF fileIncreasing output and gaining portfolio transparency ... on time delivery KPI declined ... Increasing output and gaining

PACB/MFF | 30.06.2015 | © Bosch Packaging Systems AG 2014. Alle Rechte vorbehalten, auch bzgl. jeder Verfügung, Verwertung, Reproduktion,

Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.

Bosch Packaging Systems

Packaging Technology

Start up of Project – Teambuilding and analyzing

Manager and team leaders out of all business units and departments were involved

A value stream analysis gave us an overall understanding and we had evaluated potentials

11

Page 10: Increasing output and gaining portfolio transparency · PDF fileIncreasing output and gaining portfolio transparency ... on time delivery KPI declined ... Increasing output and gaining

PACB/MFF | 30.06.2015 | © Bosch Packaging Systems AG 2014. Alle Rechte vorbehalten, auch bzgl. jeder Verfügung, Verwertung, Reproduktion,

Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.

Packaging Technology

Bosch Packaging Systems

Creating new working principles

What will help us in future, to work better

We defined new working principles according CCPM, for example

we do not start, before we have the necessary information

we start as late as possible with the first process step,

then, we work as fast as possible (reduce tasks in progress)

having as many employees as possible on the task (Harbour master)

We only work on one task (no multitasking)

Reaching the expected quality obtains higher priority then keeping dates

With these measures we will reduce multitasking

12

Page 11: Increasing output and gaining portfolio transparency · PDF fileIncreasing output and gaining portfolio transparency ... on time delivery KPI declined ... Increasing output and gaining

PACB/MFF | 30.06.2015 | © Bosch Packaging Systems AG 2014. Alle Rechte vorbehalten, auch bzgl. jeder Verfügung, Verwertung, Reproduktion,

Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.

Bosch Packaging Systems

Packaging Technology

Communication and Training

Communication about change with all stakeholders

Inform and discuss… …reasons of change …targets …changing processes and organization …project status …achievments …next steps

Inform and discuss… …reasons of change …targets …changing processes and organization …project status …achievments …next steps

top management top management

Project core team Project core team

middle management middle management

employees employees

Training of… …new working principles …being management 3

Training of… …new working principles …being management 3

13

Page 12: Increasing output and gaining portfolio transparency · PDF fileIncreasing output and gaining portfolio transparency ... on time delivery KPI declined ... Increasing output and gaining

PACB/MFF | 30.06.2015 | © Bosch Packaging Systems AG 2014. Alle Rechte vorbehalten, auch bzgl. jeder Verfügung, Verwertung, Reproduktion,

Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.

Bosch Packaging Systems

Packaging Technology

New project planning and steering

Reducing Work in Progress and focus

resources Freezing customer projects

Focus resources on less projects

Freezing other process improvment projects

Change project planning and steering Shorten project plans & adding buffer at the

end

Eliminate milestones

Staggering new projects

Start to priorize according to buffer

consumption

engineering engineering

purchasing purchasing

assembly assembly

buffer buffer

engineering engineering

purchasing purchasing

assembly assembly

engineering engineering

purchasing purchasing

assembly assembly

buffer buffer

engineering engineering

purchasing purchasing

assembly assembly

14

Page 13: Increasing output and gaining portfolio transparency · PDF fileIncreasing output and gaining portfolio transparency ... on time delivery KPI declined ... Increasing output and gaining

PACB/MFF | 30.06.2015 | © Bosch Packaging Systems AG 2014. Alle Rechte vorbehalten, auch bzgl. jeder Verfügung, Verwertung, Reproduktion,

Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.

Packaging Technology

Bosch Packaging Systems

Harbor master principle

Speed up projects by focussing resources When more than one ship is ready to unload at the dock usually we worked with three employees in parallel. So the total time at the dock is 9 hours. If the harbour master is focusing all resources on one boat, then continue to unload one after each other he is gaining three hours of transportation time. This simple principle is successfully communicated and implemented in our assembly departments.

Harber principle , Dr. Priese

15

Page 14: Increasing output and gaining portfolio transparency · PDF fileIncreasing output and gaining portfolio transparency ... on time delivery KPI declined ... Increasing output and gaining

PACB/MFF | 30.06.2015 | © Bosch Packaging Systems AG 2014. Alle Rechte vorbehalten, auch bzgl. jeder Verfügung, Verwertung, Reproduktion,

Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.

Bosch Packaging Systems

Packaging Technology

New tool - Being Management 3

Preparation

September October November December February January

Start up

going live

Create new project plan templates for all business cases

2013 2014

Evaluation of tool 4 different providers key arguments for BM3 already sucessfull in use excellent visualisation easy useability / operations fast implementation acceptable efforts for user

Installation of Test environment & organize training

Training of project manager (1day) and task manager (1/2 day)

built up existing projects in BM3

Installation and setup of Being Management 3

Kick off project manager

Kick off task manager

16

User support

Page 15: Increasing output and gaining portfolio transparency · PDF fileIncreasing output and gaining portfolio transparency ... on time delivery KPI declined ... Increasing output and gaining

PACB/MFF | 30.06.2015 | © Bosch Packaging Systems AG 2014. Alle Rechte vorbehalten, auch bzgl. jeder Verfügung, Verwertung, Reproduktion,

Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.

Bosch Packaging Systems

Packaging Technology

Roll based tranparency using BM3

Project Manager Project Manager Pipeline Manager Pipeline Manager Top Management Top Management Task Manager Task Manager

Project portfolio overview Project portfolio overview Ressource view Ressource view

Staggering projects Staggering projects

Project status Project status Priorities for tasks Priorities for tasks

CCPM project plan CCPM project plan

17

Page 16: Increasing output and gaining portfolio transparency · PDF fileIncreasing output and gaining portfolio transparency ... on time delivery KPI declined ... Increasing output and gaining

Being Management 3

PACB/MFF | 30.06.2015 | © Bosch Packaging Systems AG 2014. Alle Rechte vorbehalten, auch bzgl. jeder Verfügung, Verwertung, Reproduktion,

Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.

Bosch Packaging Systems

Packaging Technology

Do it room – our operational headquarter

Pipeline view new projects priority for quotation

Projects in progress hot projects book in orders

Clear order handover to project management

Special attention critical projects development projects

Projects @ customer commissioning site acceptance test

Financial management open debitor payments

KPI`s on time delivery lead time

Meetings @ Do it room

Sales meeting twice a month

Project review meeting weekly

Project review with management

monthly

Management board meeting monthly

Payment review weekly

18

Page 17: Increasing output and gaining portfolio transparency · PDF fileIncreasing output and gaining portfolio transparency ... on time delivery KPI declined ... Increasing output and gaining

PACB/MFF | 30.06.2015 | © Bosch Packaging Systems AG 2014. Alle Rechte vorbehalten, auch bzgl. jeder Verfügung, Verwertung, Reproduktion,

Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.

Bosch Packaging Systems

Packaging Technology

Clear order and handover

We identified two interfaces with a leverage effect

Clear order – in 3 steps from Sales to project team

Handover of machines to System-Assembly with a handover protocol

Handover Sales to PM Handover Sales to PM

Handover of relevant documents

Do we have all necessary project informations?

Does the project team have the necessary information to work

efficiently?

1 1

Project planning (Project requirement

spec)

Project planning (Project requirement

spec) 2 2 Kick off Kick off 3 3

19

Page 18: Increasing output and gaining portfolio transparency · PDF fileIncreasing output and gaining portfolio transparency ... on time delivery KPI declined ... Increasing output and gaining

PACB/MFF | 30.06.2015 | © Bosch Packaging Systems AG 2014. Alle Rechte vorbehalten, auch bzgl. jeder Verfügung, Verwertung, Reproduktion,

Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.

Bosch Packaging Systems

Packaging Technology

20

Results 2014 and 2015

Lead time D2 projects Projects <2500 hours engineering & assembly

Lead time D3 projects Projects >2500 hours engineering and assembly

FAT passed in first attempt

On time delivery

- 18%

- 31%

Turn over

+ 27%

Lead time for CHF 100`000

- 31%

D2 projects D3 projects

- 53%

Page 19: Increasing output and gaining portfolio transparency · PDF fileIncreasing output and gaining portfolio transparency ... on time delivery KPI declined ... Increasing output and gaining

PACB/MFF | 30.06.2015 | © Bosch Packaging Systems AG 2014. Alle Rechte vorbehalten, auch bzgl. jeder Verfügung, Verwertung, Reproduktion,

Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.

Packaging Technology

Bosch Packaging Systems

Important (from our point of view):

Consequent reduction of task length

Good templates as a base for project planning

CCPM/Being is a radical change needs time needs capacities

Include employees in development of system Information (all employees) Inclusion of key players in development of concepts

Take setbacks happily

discuss, discuss, discuss

Consultant for an external view is important

21

Page 20: Increasing output and gaining portfolio transparency · PDF fileIncreasing output and gaining portfolio transparency ... on time delivery KPI declined ... Increasing output and gaining

PACB/MFF | 30.06.2015 | © Bosch Packaging Systems AG 2014. Alle Rechte vorbehalten, auch bzgl. jeder Verfügung, Verwertung, Reproduktion,

Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.

Packaging Technology

Bosch Packaging Systems

Next steps

Material availability must be improved (by whole chain from design engineering till assembly)

Learnings from finished projects

Further optimization of project plans Analyzing delay reasons

Further optimization of Clear Order / Hand Over

22

Page 21: Increasing output and gaining portfolio transparency · PDF fileIncreasing output and gaining portfolio transparency ... on time delivery KPI declined ... Increasing output and gaining

PACB/MFF | 12.11.2014 | © Bosch Packaging Systems AG 2014. Alle Rechte vorbehalten, auch bzgl. jeder Verfügung, Verwertung, Reproduktion,

Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.

Packaging Technology

Thank you for your Attention – Are there any questions? Increasing output and gaining portfolio transparency with implementation of CCPM

JTA Conference 2015 in Tokyo July 16th, 2015

Mr. Josua Schwab, PACB/MFF, Portfolio Engineer Product Management,

Bosch Packaging Systems AG, Beringen, SWITZERLAND

PACB/MFF | 30.06.2015 | © Bosch Packaging Systems AG 2014. Alle Rechte vorbehalten, auch bzgl. jeder Verfügung, Verwertung, Reproduktion,

Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen. 23