increasing your conversion rates with optimized web forms

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@evachristine09 | @formstack Eva McKnight | Formstack INCREASING YOUR CONVERSION RATES WITH OPTIMIZED WEB FORMS

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Slides by Eva McKnight of Formstack, prepared for Smartups Indianapolis. Presented on Oct. 21. From the Smartups Event Page: "How do I increase my conversion rates? That is the question Eva McKnight and Formstack asked when they looked at conversion benchmarks of more than 400,000 online form users. In October, Eva will answer that question for us as she talks about what Formstack has learned about improving form conversion rates. And we won't just be looking at contact forms. We will be looking at increasing conversion rates on payment forms, surveys, contest forms, and more. All these forms affect your business and how your business is perceived."

TRANSCRIPT

Page 1: Increasing Your Conversion Rates With Optimized Web Forms

@evachristine09 | @formstack

Eva McKnight | Formstack

INCREASING YOUR CONVERSION RATES WITH

OPTIMIZED WEB FORMS

Page 2: Increasing Your Conversion Rates With Optimized Web Forms

@evachristine09 | @formstack

TODAY’S AGENDA•The impact of forms on your conversion rate.

•The research behind the 2014 Form Conversion Report.

•Key takeaways from the report that YOU can use.

Page 3: Increasing Your Conversion Rates With Optimized Web Forms

@evachristine09 | @formstack

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@evachristine09 | @formstack

THE IMPORTANCE OF FORMS IN WEB CONVERSION RATES

Page 5: Increasing Your Conversion Rates With Optimized Web Forms

@evachristine09 | @formstack

ONLINE FORMS INITIATE THE CONVERSATION

Page 6: Increasing Your Conversion Rates With Optimized Web Forms

@evachristine09 | @formstack

ONLINE FORMS HELP YOU ORGANIZE LEAD DATA

Page 7: Increasing Your Conversion Rates With Optimized Web Forms

@evachristine09 | @formstack

ONLINE FORMS INTEGRATE WITH OTHER TOOLS.

Page 8: Increasing Your Conversion Rates With Optimized Web Forms

@evachristine09 | @formstack

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@evachristine09 | @formstack

ABOUT THE 2014 FORM CONVERSION

REPORT

Page 10: Increasing Your Conversion Rates With Optimized Web Forms

@evachristine09 | @formstack

THE IDEA BEHIND THE REPORT

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@evachristine09 | @formstack

AND NOW … KEY TAKEAWAYS FROM THE

REPORT(and how they can help you maximize conversions)

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@evachristine09 | @formstack

CHANGING JUST ONE WORD CAN SKYROCKET CONVERSIONS.

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@evachristine09 | @formstack

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@evachristine09 | @formstack

THINK BEYOND THE CONTACT FORM

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@evachristine09 | @formstack

LONG FORMS CAN STILL CAPTURE HIGH RESPONSES.

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@evachristine09 | @formstack

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@evachristine09 | @formstack

DIFFERENT INDUSTRIES HAVE DIFFERENT

CONVERSION RATES

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@evachristine09 | @formstack

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@evachristine09 | @formstack

STRATEGIC FORM PROMOTION TIMES EXIST

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@evachristine09 | @formstack

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@evachristine09 | @formstack

DON’T FORGET THE POWER OF SOCIAL MEDIA

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@evachristine09 | @formstack

Facebook engagement rates are 18% higher on Thursdays and Fridays, with the most sharing happening on Saturday. (Source: Buffer)

LinkedIn users are most active on Tuesdays and Thursdays,

right before and after work hours. (Source: Media Bistro)

Page 23: Increasing Your Conversion Rates With Optimized Web Forms

@evachristine09 | @formstack

DOES MOBILE MATTER IN FORM CONVERSION?

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@evachristine09 | @formstack

The average smartphone user looks at his or her phone up to 150X per day. (Source: Mary Meeker)

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@evachristine09 | @formstack

OTHER BEST PRACTICES TO INCREASE FORM

CONVERSION

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@evachristine09 | @formstack

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@evachristine09 | @formstack

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@evachristine09 | @formstack

EMBED YOUR FORM ON THE TOP HALF OF YOUR WEBSITE

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@evachristine09 | @formstack

LEVERAGE ANALYTICS FOR CONTINUOUS TESTING

•In-app analytics •Google Analytics •Third-party A/B Testing Tools

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@evachristine09 | @formstack

QUESTIONS? Twitter : @evachristine09

Email: [email protected] www.formstack.com