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IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4
CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez
CLIENT: OWNER | COMPANY
Brookdale Senior Living is a company that
operates senior's residences, established in
1978, and based in Brentwood, Tennessee.
The services offered are divided in three
categories: Independent Living, Assisted
Living and Memory Care. They are
considered to be the largest of this
organizations in the United States counting
with an approximate of 35,000 staff
members and 55,000 residents. They started
back in the 70s creating retirement
communities using as model five star hotels.
After merging with important firms through
the years they have become the principal
group running this kind of enterprise with
more than 550 communities in 36 states.
Headquarters: Brentwood, TN
CEO: Bill Sheriff
Figure 18 Brookdale Senior Living Company Logo
IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4
CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez
CLIENT: OWNER | BIOGRAPHY
Bill E. Sheriff joined Brookdale Senior
Living as Co-Chief Executive Officer in July, 2006. Right before he was working at the American Retirement Corporation as a Sherman and CEO. Bill received a Bachelor of Science degree in Mathematics from New
Mexico State University. He serves on the Board of Directors for a number of organizations including Belmont University. Bill came to this company through a merger of American Retirement Corporation with
Brookdale. There he was a CEO from 1984 until the time of the merger. He had before that a great amount of managerial experience working in leadership positions at Ryder Systems, for instance.
IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4
CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez
CLIENT: OWNER | POTENTIAL DESIGNING GUIDELINES
OWNER’S GOALS AND OBJECTIVES - POTENTIAL DESIGNING GUIDELINES
- -General home-like environment with low levels of
stimulation. - Linear organizational system. - Flow of natural light inside the space. - Careful selection of window treatments in relation to
patient cognitive needs (memory loss, confusion, agitation) - Careful selection of (low stimulus)
colors/patterns/illumination/signage/privacy/acoustics in relation to patient’s cognitive needs.
- Inclusion of landmarks and benchmarks for patient’s orientation and legibility of the space.
- Small arrangements of seating areas to encourage socialization and communication.
- Careful selection of furnishings such as mirrors, table and floor lamps, TVs, radios and speakers etcetera in relation to patient’s cognitive needs.
- Designated areas for educational/socialization activities. - Inclusion of soothing sources of sound (water) Strong relationship Interior/ Exterior by: - Windows and doors easy to operate to allow access. - Outdoor areas : Attractive landscape / seating / paths
that patients can easily navigate / proper signage and
illumination / benchmarks for orientation.
IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4
CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez CLIENT: USER | USER TYPES |
Figure 1 Doctor
Figure 2 User/patient
& Volunteer
Figure 3 Nurse
Figure 4 Personal
Aid
Figure 5 Social
Worker
Figure 6 Sales Rep.
Figure 7 Family &
Friends
Figure 8
Maintenance Figure 9 Cleaning Staff
Figure 10 Cook
Figure 11Bill Sheriff
Brookdale CEO
Figure 12 Mark
Ohlendorf
Brookdale CFO
Figure 13 Steve Moran
Facility Manager
IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4
CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez
CLIENT: USER | ACTIVITIES - GENERAL & PER USER
ACTIVITIES PER USER Patient = Individual suffering from Alzheimer’s disease(different stages).
Doctors (Geriatrician) = Treatment – Changes in medication regime – Follow up Nurses = Administration of treatment – Charts actualization – Follow up Personal Aid = Personal grooming/Needs – Bath – Food- Chores around Personal room
Social Workers = Supervise referrals from/to hospitals – Charts actualization- Other patients needs Firm Representatives = Suppliers – Providers – Stocking Family & Friends = Companionship - Support
Service Personnel: Maintenance = Maintain Mechanical – Electrical –Plumbing – Structure- Landscape Cleaning= Common / Private Areas / Bathrooms/Doors/ Windows Kitchen= Cooking / Serving Meals –Diets / Special occasions menu
Volunteers= Collaborate with Recreational/Educative/Palliative Activities Administrative: CEO = Creation of company culture / Human Resources/ Compliance w Safety Regulation/ Strategy
CFO = Marketing – Finance Coordinator Facility Supervisor = In charge of Supplies / Hiring / Schedules
SERVICES PROVIDED
BY THE CENTER ASSISTED LIVING
|MEMORY CARE |
SKILLED NURSING|
THERAPY| HOSPICE|
HOME HEALTH
IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4
CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez
CLIENT: USER | NUMBER PER USER TYPE
Number of User per
Type
Patients
Doctors (Geriatricians)
Nurses
Personal Aid
Social Workers
Firm Representatives
Family & Friends
Service Personnel:
Maintenance
Cleaning
Kitchen
Volunteers
Administrative:
CEO
CFO
Facility Supervisor
100 2 10 20 1 5 200 to 300 Considering 2 or 3 per patient
2 5 4 8 1 1 1
Figure 14 Dining room at Richmond Heights, Ohio. Light color walls|Well illuminated space | Clean lines
furniture
IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4
CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez
CLIENT: USER | FF&E REQUIREMENTS PER EACH USER ACTIVITY
Furniture Furnishings & Equipment
Requirements Per Each User Activity
Patients Doctors (Geriatricians) Nurses
Personal Aid Social Workers Firm Representatives
Family & Friends Service Personnel:
Maintenance Cleaning Kitchen
Living quarters; bed / dresser / desk / 2 chairs / board/telephone Desk/ chair / 2 patients chairs / examination table / storage cabinets / 1 computer-printer-scanner-fax/telephone
Nursing Station: work area/ chair/ computer/ storage/telephone Storage Desk/ computer-printer-scanner-fax/telephone/chair/storage
--- Common Areas: Modular / Individual seating/ Sets of table & chairs
Tool storage /documents storage/desk / chair Storage As specified in program
IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4
CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez
CLIENT: USER | FF&E REQUIREMENTS PER EACH USER ACTIVITY | USER PROFILE
Furniture Furnishings & Equipment
Requirements Per Each User Activity
Volunteers
Administrative: CEO
CFO Facility Supervisor
--- Desk/ chair/storage/credenza/computer-fax-scanner-telephone
Desk/ chair/storage/credenza/computer-fax-scanner-telephone Desk/ chair/storage/credenza/computer-fax-scanner-telephone
USER PROFILE
The typical patient who would inhabit this space
would be suffering from Alzheimer’s disease which
is a disease that attacks the brain producing
cognitive impairment such as dementia, memory
loss, depression, mood swings, altered behavior, agitation and loss of energy.
Figure 15 User profile
IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4
CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez
CLIENT: USER | DESIGN GUIDELINES
DESIGN GUIDELINES FOR EACH USER
Patients: Colors, materials, flooring, privacy, acoustics, indoor/outdoor relationship, lighting, adequate room to perform socialization, educational and entertainment activities Doctors (Geriatricians): Fulfil patients needs (design guidelines) as much as possible in order to achieve the best results for their treatment. Nurses: Fulfil patients needs (design guidelines) as much as possible in order to achieve the best results for their treatment Personal Aid: Fulfil patients needs (design guidelines) as much as possible in order to achieve the best results for their treatment Social Workers: Collaborative working space. Work space to meet the needs related to the nature of their work ( Furniture/ Equipment/ Lighting) Firm Representatives --- Family & friends: Fulfil patients needs (design guidelines) as much as possible in order to achieve the best results for their treatment
IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4
CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez
CLIENT: USER | DESIGN GUIDELINES
DESIGN GUIDELINES FOR EACH USER
Service Personnel: Maintenance Cleaning Kitchen Volunteers Administrative: CEO CFO Facility Supervisor
IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4
CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez
GOALS & OBJECTIVES | MISSION STATEMENT
MISSION STATEMENT
Brooksdale Associates are focused in
the concept of generating daily
moments of success and embrace this
promise by offering opportunities for
residents to find happiness and
meaning that supports their unique
needs. The program is deeply rooted in
a person-centered approach focused
on sustaining feelings of belonging and
purpose while seeking to preserve a
sense of self.
Programs created by Brookdale to
help the company to make its
mission a reality
•Daily Path
•Dining Program •Training Program •Behavioral Problem-Solving Program
Figure 16 Alzheimer’s patients doing crafts
GOALS AND OBJECTIVES THAT DEFINE
DESIGN EFFORT
- Achieve an interior that per its
characteristics contribute to improve the quality of life of the patients
- Create an space that supports the staff
on their task of caring for this patients
- Maintain the resident’s abilities and encourage the use of their current skills
- Person-centered approach(socialization)
- Whole-community philosophy
(encourage socialization)
IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4
CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez
GOALS & OBJECTIVES
ORGANIZATIONAL GOALS AND
OBJECTIVES
Memory Care communities, which include Alzheimer’s and Dementia care facilities,
consist of specially designed living spaces and supporting environments for those who are living with cognitive challenges brought on by Alzheimer’s and dementia. The dementia care environment helps cue its residents in their daily lives. Areas of the
community are set up for safe engagement in activities such as gardening, kitchen work, and other life skills that provide purposeful and meaningful successful moments.
IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4
CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez
GOALS & OBJECTIVES
FORM
This space will take into
consideration all the characteristics that have been
stated through previous case studies about how a dementia care unit should be designed. For instance, considerations regarding flooring, colors, textures, materials, lighting,
spatial distribution, signage, way finding, acoustics and privacy.
Figure 17 Example of good colors, materials and flooring choices for a cafeteria in a ALF for
Alzheimer’s patients.
IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4
CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez
GOALS & OBJECTIVES | FORM - FUNCTION-activities
Daily Path
•A morning mental workout with
discussions, brain stimulating games, and reminiscing. •Physical activity with a variety of opportunities like Brookdale’s Fitness B Fit program, group exercises, walking
programs, and dancing. •Daily life skills, which provide a sense of purpose, meaning and belonging. •Person centered programming, which uses the person’s social history information as a foundation. By honoring past interests
and involvements, these programs tap into current skills and support successful experiences. •We’re Keeping Our Promise personal notes are periodically sent to a family member to communicate their daily moments of
success.
Dining Program •Dementia friendly menus that provide diverse offerings that can assist in full engagement in the dining process regardless of the level of dementia. Selections are easy to manage, familiar and are
appealing to the senses. •Individualized dining assistance preserves the resident’s use of utensils as long as possible. •Small dining rooms with consistent seating, which encourages familiarity and socialization. Music, centerpieces, warm scented wash towels and
fresh linens enhance the dining experience.
FUNCTION Training Program
All associates are initially trained in proper
techniques, approach, and care of persons with dementia
Behavioral Problem Solving Program There are established Alzheimer’s care protocols and techniques that enable associates to resolve
challenging behaviors resulting from dementia-related issues
IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4
CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez
GOALS & OBJECTIVES
ECONOMY/ FACILITY: green design
TIME: planning for growth/ long range goals/ future design
intervention
IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4
CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez
WORK CITED
Work Cited
Why Thousands Choose Brookdale Senior Living. (n.d.). Brookdale Senior Living. Retrieved September 21, 2014, from http://www.brookdale.com/lp/find-community/index-c.php?_vsrefdom=branded-national&gclid=CK7znc3J8sACFYMF7Aod1DoA Distinctive cognitive profiles in Alzheimer's disease and subcortical vascular dementia. (n.d.). --
Graham et al. 75 (1): 61. Retrieved September 21, 2014, from http://jnnp.bmj.com/content/75/1/61.full Jason's Spina Bifida Journey. (n.d.). Jasons Spina Bifida Journey. Retrieved September 21, 2014, from
http://jbournesblog.wordpress.com/ What is the Person-Centred Approach?. (n.d.). What is the Person-Centred Approach?. Retrieved September 21, 2014, from http://www.bapca.org.uk/about/what-is-it.html
Brookdale Senior Living. (2014, April 9). Wikipedia. Retrieved September 22, 2014, from http://en.wikipedia.org/wiki/Brookdale_Senior Brookdale Senior Living, Inc. - Chicago, US-IL, 312-977-3700. (n.d.). Brookdale Senior Living, Inc. - Chicago, US-IL, 312-977-3700. Retrieved September 22, 2014, from
http://free.salesfuel.com/CoIntell/CoDetailsPersonnel.aspx?CompanyID=21863132
Especially for Caregivers:Late Stage Care. (n.d.). Alzheimer's Association. Retrieved September 22, 2014, from http://www.alz.org/alzwa/documents/alzwa_resource
IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4
CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez
WORK CITED
Work Cited
IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4
CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez
LIST OF FIGURES
List of Figures
Figure 1 Who Treats Alzheimer's Disease?. (n.d.). www.healthgrades.com-. Retrieved September 21, 2014, from http://www.healthgrades.com- Figure 2 Why Thousands Choose Brookdale Senior Living. (n.d.). Brookdale Senior Living. Retrieved September 21, 2014, from http://www.brookdale.com/lp/find-community/index-
c.php?_vsrefdom=branded-national&gclid=CK7znc3J8sACFYMF7Aod1DoA Figure 3 Why ATC West?. (n.d.). ATC West Healthcare Services. Retrieved September 21, 2014, from http://www.atc-west.com Figure 4 Angie's List | Find a Local Business, Ratings, Reviews, Deals. (n.d.). Angieslist.
Retrieved September 21, 2014, from http://www.angieslist.com Figure 5 How Much Do Social Workers Make?. (n.d.). tex.org. Retrieved September 21, 2014, from http://tex.org/
Figure 6 Sales Force Automation Software Online For Mobile Field Force. (n.d.). Sales Force Automation for Medical Supply Industry. Retrieved September 21, 2014, from http://www.ffreporting.in Figure 7 Estate Planning and Medicaid Planning Attorneys in Southern, NH and Essex County, MA - DeBruyckere Law Offices. (n.d.). DeBruyckere Law Offices PC. Retrieved
September 21, 2014, from http://www.dadlawoffices.com
IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4
CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez
LIST OF FIGURES
List of Figures Figure 8 Air Conditioning | Heating. (n.d.). Air Conditioning Repair Fort Worth Arlington.
Retrieved September 21, 2014, from http://www.metroenergysavers.com Figure 9 dugru yerde dugru zamanda dugru personel. (n.d.). bayagroup. Retrieved September 21, 2014, from http://www.bayagroup.com-
Figure 10 IndiaMART - Indian Manufacturers Suppliers Exporters Directory,India B2B Exporter Manufacturer. (n.d.). IndiaMART - Indian Manufacturers Suppliers Exporters Directory,India B2B Exporter Manufacturer. Retrieved September 21, 2014, from http://www.indiamart.com Figure 11 world property channel. (n.d.). Brookdale Contracts to Buy 21 Senior Living Sites for $204M - See more at: http://www.worldpropertychannel.com/us-markets/residential-real-estate-
1/brookdale-senior-living-inc-sunrise-senior-living-inc-bill-sheriff-1504.php#sthash.430leljV.dpuf. Retrieved September 21, 2014, from http://www.worldpropertychannel.com Figure 12 Milwaukee Business Journal. (n.d.). People on the Move: May 6, 2011. Retrieved September 21, 2014, from http://www.bizjournals.com-
Figure 13 Senior Living Industry Information & Commentary - A Place for Conversation & Collaboration. (n.d.). Senior Living Industry Information Commentary. Retrieved September 21, 2014, from http://seniorhousingforum.net/ Figure 14 Jason's Spina Bifida Journey. (n.d.). Jasons Spina Bifida Journey. Retrieved September
21, 2014, from http://jbournesblog.wordpress.com/
IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4
CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez
LIST OF FIGURES
List of Figures
Figure 15 Perspectus Architecture. (n.d.). Perspectus Architecture. Retrieved September 21, 2014, from http://www.perspectusarch.com Figure 16 C&V Senior Care | Home. (n.d.). C&V Senior Care | Home. Retrieved September 21,
2014, from http://www.cvseniorcare.com Figure 17 Healthcare Design Magazine: Architecture and Interior Design Trends for Healthcare Facilities. (n.d.). Healthcare Design Magazine: Architecture and Interior Design Trends for Healthcare Facilities. Retrieved September 21, 2014, from http://www.healthcaredesignmagazine.com
Figure 18 WKRB News | News & Analysis. (n.d.). WKRB News RSS. Retrieved September 22, 2014, from http://www.wkrb13.com