independent automotive professionals association...also, matco tools has offered to match our...

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Independent Automotive Professionals Association “Leaders in Automotive Service” IN THIS ISSUE President’s Message Automotive Pathway IAPA Scholarship Awards THIS MONTH IS WORTH THE EFFORT! by Phil Unander Last month our general meeting was a party honoring John Hurley. John recently retired and we all gave him a big send off with a little roasting too. A lot was said during the course of that meeting with stories and testimonials from many people. We had some very funny stuff, some sarcastic stuff (that’s my job, the roasting part), some very touching stuff, and as expected a lot of really good stuff. Many people contributed and it was a great way to send him off. I met John in the mid 70’s when he was a mechanic (that’s what we called them back then!) at a Chevron station on State St. and Islay. He soon moved with that employer (Bob Holzer) to another location for a few years before venturing out on his own, as John Hurley Automotive. From his first days, he ran an honest and profitable shop. He was a model for what you need to do for success. He arrived early every morning at his shop and did not leave until the work for the day was completed. A long time before he had employees, he did it all. Sometimes it took him 7 days a week but he worked on, growing slowly and adding employees as needed and equipment as he could afford it. He continued this approach to his business until his sale was final. I must note however that back then, and for most of his business life, he was not married and only had a dog and his few hobbies to contend with and compete for his time. This changed a little after his marriage a few years ago to Robin, but his approach to his business remained the same. Soon after 2000, John got very involved in our local chapter of ASCCA, serving on the board for several years as vice President and Secretary and heads up our Blow up the Engine fundraiser. He fully supported our move to form our own organization IAPA and because we awarded him a lifetime membership last month, he is still part of that board. John does not drink alcohol or coffee, does not smoke cigars and does not gamble. I generally don’t trust a man with no vices, but John has to be the exception. John has always been the kind of person that will help anyone in need. If he hears that any of his friends needs help at anything, he’s there early the next morning ready to work. With the addition of his new wife Robin, you now get both of them helping. He and I got involved in the judging of the Wheels and Waves Car APRIL 2013 IAPA President’s Message Wednesday, April 17th Scholarship Awards Dinner 7PM. $23.00 PER PERSON SCHOLARSHIP NIGHT SBCC PRESIDENT LORI GASKIN SCHOLARSHIP RECIPIENTS WHAT’S INSIDE? IAPA Meetings Show a few years ago and now he, Robin, I and 3 others run the entire event. He is as in everything else a tireless planner and worker. He is tough to keep up with. He was fortunate to find a qualified buyer (we’re all envious of that!) for his business that he could trust to take care of his customers the right way, as he has for the past 30 or so years. That was important to him. He has entered retirement excited and anxious to pursue his new adventures. Since January it has been quite an adjustment for him changing pace but he is adjusting to it nicely. We thank John for his years of honorable service in our industry as a shop owner, and for his tireless efforts to be part of and promote our organization. John was awarded the first ever “Double Golden Shoe” award, an award that has never been given before. Congratulations John and you have our best wishes for a great retirement! Wednesday, May 15th • 7pm Mulligan’s $23 Per Person Taylor Reaume, SEO Expert - How To Make Your Advertising Work For Free and in JUST A FEW MINUTES A DAY!!! Wednesday, June 19th • 7pm Mulligan’s $23 Per Person - Brian Newman, “If you think the BAR is kidding about Enforcement, YOU may just want to come and hear it from the HEAD of Enforcement. Non-Members, $30 Per Person. IAPA Santa Barbara General Meetings are on the third Wednesday of each month at Mulligan’s at 6:45 pm. Meeting and dinner $23. President’s Message........................................1 Automotive Technologies Pathway ..................2 Santa Barbara Community Collage Award........5 IAPA Scholarship Applicants............................6 IAPA Scholarship Recipients.............................7 Bill Hass........................................................8 Robin Unander.............................................10

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Page 1: Independent Automotive Professionals Association...Also, Matco Tools has offered to match our scholarship amounts this year and give the total amount of the award in tools. This is

Independent Automotive Professionals Association “Leaders in Automotive Service”

IN THISISSUE President’s Message Automotive Pathway

IAPA Scholarship Awards

THIS MONTH IS WORTH THE EFFORT!by Phil Unander Last month our general meeting was

a party honoring John Hurley. John recently retired and we all gave him a big send off with a little roasting too. A lot was said during the course of that meeting with stories and testimonials from many people. We had some very funny stuff, some sarcastic stuff (that’s my job, the roasting part), some very touching stuff, and as expected a lot of really good stuff. Many people

contributed and it was a great way to send him off. I met John in the mid 70’s when he was a mechanic (that’s what we called them back then!) at a Chevron station on State St. and Islay. He soon moved with that employer (Bob Holzer) to another location for a few years before venturing out on his own, as John Hurley Automotive. From his first days, he ran an honest and profitable shop. He was a model for what you need to do for success. He arrived early every morning at his shop and did not leave until the work for the day was completed. A long time before he had employees, he did it all. Sometimes it took him 7 days a week but he worked on, growing slowly and adding employees as needed and equipment as he could afford it. He continued this approach to his business until his sale was final. I must note however that back then, and for most of his business life, he was not married and only had a dog and his few hobbies to contend with and compete for his time. This changed a little after his marriage a few years ago to Robin, but his approach to his business remained the same. Soon after 2000, John got very involved in our local chapter of ASCCA, serving on the board for several years as vice President and Secretary and heads up our Blow up the Engine fundraiser. He fully supported our move to form our own organization IAPA and because we awarded him a lifetime membership last month, he is still part of that board. John does not drink alcohol or coffee, does not smoke cigars and does not gamble. I generally don’t trust a man with no vices, but John has to be the exception. John has always been the kind of person that will help anyone in need. If he hears that any of his friends needs help at anything, he’s there early the next morning ready to work. With the addition of his new wife Robin, you now get both of them helping. He and I got involved in the judging of the Wheels and Waves Car

A P R I L 2 0 1 3

IAPA President’s Message

Wednesday, April 17th Scholarship Awards Dinner

7PM. $23.00 PER PERSONSCHOLARSHIP NIGHT

SBCC PRESIDENT LORI GASKINSCHOLARSHIP RECIPIENTS

WHAT’S INSIDE?

IAPA Meetings

Show a few years ago and now he, Robin, I and 3 others run the entire event. He is as in everything else a tireless planner and worker. He is tough to keep up with. He was fortunate to find a qualified buyer (we’re all envious of that!) for his business that he could trust to take care of his customers the right way, as he has for the past 30 or so years. That was important to him. He has entered retirement excited and anxious to pursue his new adventures. Since January it has been quite an adjustment for him changing pace but he is adjusting to it nicely. We thank John for his years of honorable service in our industry as a shop owner, and for his tireless efforts to be part of and promote our organization. John was awarded the first ever “Double Golden Shoe” award, an award that has never been given before.

Congratulations John and you have our best wishes for a great retirement!

Wednesday, May 15th • 7pm Mulligan’s $23 Per Person Taylor Reaume, SEO Expert - How To Make Your Advertising Work For Free and in JUST A FEW MINUTES A DAY!!!

Wednesday, June 19th • 7pm Mulligan’s $23 Per Person - Brian Newman, “If you think the BAR is kidding about Enforcement, YOU may just want to come and hear it from the HEAD of Enforcement. Non-Members, $30 Per Person.

IAPA Santa Barbara General Meetings are on the third Wednesday of each month at Mulligan’s at 6:45 pm. Meeting and dinner $23.

President’s Message........................................1Automotive Technologies Pathway ..................2Santa Barbara Community Collage Award........5IAPA Scholarship Applicants............................6IAPA Scholarship Recipients.............................7 Bill Hass........................................................8 Robin Unander.............................................10

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This Month our general meeting will be our annual Scholarship Awards Dinner. Through the great efforts of Bob Stockero from SBCC and Russ Granger from San Marcos High School, we have recipients for our awards. Also, Matco Tools has offered to match our scholarship amounts this year and give the total amount of the award in tools. This is a new offering for our students and we appreciate Matco’s support. I highly encourage everyone to attend this dinner. We also sponsor for dinner the student’s parents and it is very gratifying to see the parent’s faces when their sons and daughters are presented with these awards and acknowledgments. The more shops that attend, the better support we are showing. Please consider attending this dinner, even if you don’t normally go. It’s worth the effort because this month is our Scholarship Awards dinner.

April 2013 2

Students Begin the Automotive Technologies pathway at San Marcos High School by enrolling in Auto 1 & 2, a semester long course, usually as freshman. These are intro and intermediate courses where students learn about the automotive industry and the kinds of jobs available. Students also learn shop safety, tools, fasteners and the internal combustion engine. Students work in groups to tear-down, measure and repair/modify single cylinder OHV engines.Students are following a set of teardown, measurement and reassembly instructions modeled after AllData. This is very similar to the procedures they would need to follow in the real work environment.

Students Accessing Data To Help Solve Problems Encountered On Their Own

Automotive Technologies Pathway by Russell Granger

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April 2013 3

Auto 101SBCC ROP is a dual enrollment honors course that mirrors SBCC’s Auto 101. Students spend one-third of the semester in the classroom and two-thirds in the lab applying the lessons learned in lecture.Students in Auto 101SBCC ROP disassembling a cylinder head and performing a valve job on an overheated Lexus found to have a leaking head gasket and warped head. Hunter provided the cylinder head machining.

Automotive Technologies Pathway by Russell Granger

Students are reassembling the Lexus cylinder head. The Lexus ran great when completed, passed smog and sold for $2700.00, bringing in some much needed revenue.

Students dropping the sub-frame and oil pan on a Mercedes 380sl in order to replace a bent connecting rod.

Auto 110SBCC ROP students are torqueing a clutch cover to a flywheel on a Honda.

Students working on the Porsche Electric Project (PEP).

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April 2013 4

Auto Advanced is for students who have taken all four levels of the automotive technologies pathway. This class provides students with opportunities to go beyond the diagnostics and repair of automobiles. This class provides them the means to design and build their own vehicles, like our Electric Porsche and motorcycle.

Automotive Technologies Pathway by Russell Granger

Students with the Porsche Electric Project (PEP) at Wheels & Waves.

San Marcos High School Classroom.

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April 2013 5

Santa Barbara City College is very proud to have been voted by the Aspen Institute as the #1 community college in the nation. For the last two years SBCC was voted #1 in California but this year we received the national award. The entire college exemplifies excellence but let’s look at what the Automotive program is doing and doing differently.

All of our classes are full to capacity and most are over capacity. We have an abundance of stu-dents wanting to complete our program and go to work in the industry in our area. Our program is in such high demand that this semester we added two more sections (classes) to our program.Many of our classes have changed and updated our curriculum. For example, in the powertrain course we have added three transmissions to the course. An electronic controlled front wheel drive automatic, additional manual transmissions and the Prius Hybrid transmission. In our au-tomotive electrical class we have upgraded our Atech training boards to provide random faults that the students troubleshoot. These random faults cannot be found by looking and guessing. The students must use a meter. The addition of this upgrade doubles or more likely triples the amount of electrical troubleshooting the students receive.

Our new chassis dyno is now fine-tuned and debugged and the engine performance class is gaining a lot of experience using it. We have added new scan tools including the new MaxiDas. Students graduating our program will be familiar with a wide variety of scan tools.

We have added an additional summer class to bring in new high school students into our pro-gram. In short, we are graduating more students who are better trained and experienced that ever to go to work for you and the rest of our local industry.

by Glenn Troub

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Cahil MignaultI started the automotive program knowing nothing about cars and motorcycles, but this program has instilled in me a pas-sion for automotive technology. I have dedicated all my time and energy to automotive technology over the last two years and I have maintained a 4.0 GPA. Last year I was awarded The President’s Honor Roll Award. This year I have enrolled in a specialized class which has given me the opportunity to share my knowledge and excitement with the newly enrolled students. I have enjoyed working on friends’ cars and my own motorcycle; which has given me greater experience and understanding. Additionally, I worked in an automotive ser-vice center assisting with basic automotive repair and main-tenance. My goal is to one day open my own independent shop and have the ability to service any and all vehicles.

Harun AminI am a U.S. Army veteran of Iraq that has earned a Purple Heart for my services oversea. I am using school to retrain myself to be a productive member of society. My GPA is above 3.0 at Santa Barbara City College and I am on my last semester. I think that the automotive technology industry is a smooth transition from army life to civilian. I have one year experience working at the Santa Barbara Smog Shop under Ricardo Arroyo’s guidance. Most of what I have learned has been with engine diagnostics and repairs. Also, I have learned about fuel emissions tests, laws, and repairs. I would love to work on vehicles like Porsche or BMW, but because I have only just started in the automotive technology industry, I think that privately owned shops will be better than corporate for me.

Nicholas LittleI have worked at Village Automotive Repair now for a year under Mike Simmons and Jim White. Both men are fine techni-cians who have gone out of their way to personally help my development as an apprenticing automotive technician. In my life I am grateful to have three sources to learn the funda-mentals of this industry from: My coworkers, my instructors and classmates at Santa Barbara City College, and my 1973 restoration project. This project provides me with a tool to learn about obsolete technology in which my coworkers in the future may have no experience working with. This would give me a small advantage and more well-rounded knowledge in my trade.

IAPA Scholarship Applicants

April 2013 6

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Reggie Groover

Reggie Groover was born in 1995 and raised in Santa Bar-bara. He has always liked working with his hands taking apart things and putting them back together. The automotive (ROP) program at San Marcos High school is his favorite class. Reggie has had a great experience and would like to continue his automotive education at Santa Barbara City College. He has been taking the automotive classes since his fresh men year of high school and he has not regretted a moment. Auto takes a lot of hard work and dedication to succeed and he always does his best. Reggie also successfully completed an internship program that provided him an experi-ence working as an automotive technician through the part-ners and education program. One day he would like to work as a certified auto tech.

Henry Roman

Henry Roman is a native of Santa Barbara and was born in 1995. He attends the Regional Occupational Program (ROP) at San Marcos High School and will graduate in 2013. After graduating, Henry will attend Santa Barbara City College in the Automotive Technician Program. He has been employed at Clark Motors since 2011, after coming to the company from the Partnership in Education internship program. Henry is learning his daily responsibilities of technical work and client interaction quickly and in a professional manner. He is com-mitted to his goal of becoming a certified automotive techni-cian.

Agustin Popoca-Soto

Agustin Popoca-Soto has been taking Automotive classes since 2010 from San Marcos High School’s Regional Occupational Program (ROP) and at Santa Barbara City College during the Summer. Agustin has affiliated himself with the San Marcos High School’s Majors Program, majoring in Industrial Technol-ogy. Furthermore, he will be continuing his education in the automotive field by attending SBCC. He enjoys working with his hands and loves interacting with people.

April 2013 7

IAPA Scholarship Recipients

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Bill Haas

Bill Haas is an industry veteran with more than 40 years of automotive repair industry experience. Beyond his experience he brings a passion for the industry to CARQUEST customers. Seminar attendee’s benefit from his in-depth knowledge of the industry, unique perspectives and solution based focus to meeting the challenges shop owners and managers continually face.

Bill spent twelve years in key positions at the Automotive Service Association (ASA). Most recently, he was vice president of education and training for the ASA and worked with shop owners and managers, advisory committees, vehicle manufacturers, information providers, tool and equipment companies, insurance companies, parts suppliers, program groups and related industry organizations. He has been a guest speaker at numerous industry events, and testified at hearings in front of the U.S. Congress and several state legislatures on important legislation and regulation affecting the automotive industry.

During his career, Haas also has worked as a technician in a new car dealership and in several independent shops, as well as a shop manager, parts counter professional, shop owner and technical trainer.

He is an Accredited Automotive Manager (AAM) and has been a member of the Automotive Management Institute (AMI) faculty since 2002.

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������April 2013

8

Marketing Automotive Service to Gen X and Y Bill Hass - April 25th 6:00 pm to 10:00 pmLOCATION:Isla Vista Theatre,960 Embarcadero Del Norte,Isla Vista, 93117Contact Phil Unander 805.964.3545

PRICE: $125 (reg. $199)Space is limited.CLASS DETAILS:Meeting their expectations is the easy part.

Communicating a message to attract and engage them seems to be the challenge. You cannot ignore these groups at 120 mil-lion strong – the opportunities are enormous. We will examine what makes them unique and whatinfluences their decision mak-ing. Understanding the obstacles of reaching them beyond their incredible filters will lead your business to connecting with an extremely loyal customer.

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CTI Season Line-up Santa Barbara, CA

Region #: BAK-603-12

Course # Course Name and Description Hours Dates ILT-1315 ESSENTIAL EVAP DIAGNOSTICS – PART 1 8 4/22/2013 Course Purpose Evaporative Emission Systems can be difficult to properly diagnose. In Part 1 of the 2 part series on EVAP, we will cover the essential theory of fuel vapor storage systems and their design characteristics. With an emphasis on the more complicated systems such as those from Honda and Toyota, CTI will give you the information you need to understand the on-board diagnostic logic. CTI will provide must have diagnostic insight to allow any technician to use the tools available to quickly and accurately diagnosis the most stubborn DTCs from the largest leaks to the smallest intermittent leaks. Learn tips and techniques for using smoke machines and other pressurizing equipment.

Instructor: Adam Robertson ILT-1316 ESSENTIAL EVAP DIAGNOSTICS – PART 2 8 4/23/2013 Course Purpose In Part 2 of the EVAP series, we will take an in depth look at the various Key-Off EVAP systems. With the ever tightening emission standards the EPA is cracking down on may pollutants including hydrocarbons. EVAP systems are designed to limit the amount of hydrocarbon emissions and the on-board diagnostic software is tasked with evaluating the ability of the EVAP system to contain hydrocarbons. Trying to diagnose system integrity down to .010” is posing significant challenges for the engineers. Key-Off EVAP systems are designed to allow diagnostics to the 010” level by eliminating fuel slosh which is a by-product of engine running testing as covered in this series. In this Course, CTI will show how to diagnose these Key-Off systems which can be as simple as a software change to a full hardware package including vacuum and electric pressurizing pumps.

Instructor: Adam Robertson ILT-1309 VOLKSWAGEN AUDI DIAGNOSTIC STRATEGIES 8 6/24/2013 & 6/25/2013 Course Purpose This course continues the process started in VWA100 with a focus on scan tool diagnosis. This course also presents a detailed understanding of the service challenges created by these vehicles. You will learn how to deal with the many pattern failures, alongwith the details needed to code and program modules that is common place with this vehicle group.

Instructor: Adam Robertson ILT-1415 MODERN DIAGNOSTIC ROUTINES – DIAGNOSING WITH PRESSURE 8 8/26/2013 & 8/27/2013 Course Purpose Vehicle networks are primarily software-driven systems with no moving parts. As such, beyond testing harness integrity, the vast majority of vehicle network diagnostics rely on critical thinking skills and available scan tool testing capabilities. Network diagnostics area large subject encompassing many techniques and required knowledge for each type of network protocol. This course will cover a few different types of networks protocols from several OEMs. The skills learned are also applicable to other types of protocols not covered.

Instructor: Adam Robertson ILT-1803 ASIAN VEHICLE SECURITY SYSTEMS 8 10/21/2013 & 10/22/2013 Course Purpose Today’s OE vehicle security systems are much more than a motion detector and an alarm. Current Systems not only have the ability to sound an alarm, but they can render the vehicle completely inoperable. Because of the complex and integrated nature of these systems, many technicians can get lost diagnosing problems. Or, can create problems from simple actions such as replacing a key. This course covers domestic vehicle security systems and identifies the various tools needed to properly diagnose, service, and repair the systems.

Instructor: Adam Robertson ILT-2002 COMMON RAIL DIESEL SYSTEMS 8 1/20/2014 & 1/21/2014 Course Purpose Diesel engines have made considerable strides over the past 20 years, thanks in part to the common rail fuel injection system. Significant fuel economy, reduced exhaust emissions, unbeatable low-speed torque, and all-around good drivability are a few of the benefits associated with common rail technology. This course will cover the past and present diesel systems, current applications of the CRD, the unique aspects of common rail systems, and the changes in emissions requirements that drive systems like CRD.

Instructor: Adam Robertson ILT-1306 TOTAL FUEL TRIM DIAGNOSIS 4 3/17/2014 Course Purpose Fuel Trim is the technician’s best chance to find the right diagnostic path to solving most all drivability and engine performanceproblems. This course will dispel the myths about short and long term fuel trim and the instructor will introduce the concept of Total Fuel Trim. It is important that the PCM’s total fuel modification be taken into consideration when diagnosing these problems. Theeffects of Rear Fuel Trim found on most all vehicles today, will also be explained. This is a must see class that will open your eyes to the power of Total Fuel Trim diagnosis.

Instructor: Adam Robertson Times are 6:00 pm to 10:00 for Monday - Thursday. Contact: Phil Unander 805-964-3545 for more information.

April 2013 9

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April 2013 10

You’ve seen the commercials on television, some law firm trolling for people who have been diagnosed with one ailment or another, and one ailment in particular is mesothelioma which afflicts those exposed to asbestos. Scum bag, bottom-dweller lawyers looking to sue anybody for any little thing, you think to yourself. That may be the most you ever thought about the disease, until one day you are served with a lawsuit by some former employee, or that employee’s family member(s) who, 30 years later, has been diagnosed with mesothelioma. In a nutshell, because asbestos disease is a cumulative, dose-response process, each and every exposure to asbestos during a person’s lifetime, no matter how small or trivial, substantially contributes to the ultimate disease (e.g., asbestosis, lung cancer, or mesothelioma). California uses a “substantial factor” test to weigh the likelihood of an exposure causing the disease in an individual, but the standard on this is really a case by case basis since there are no known “safe” quantities of exposure to asbestos. The automotive repair industry, particularly shops where brake jobs are performed, is a high risk industry for work-related exposure to asbestos, and many automotive parts manufacturers and retailers have filed for bankruptcy protection because of the number of lawsuits alleging asbestos exposure. The good news for a California employer in the automotive industry is it may be the last defendant targeted by a mesothelio-ma plaintiff because of the defense of Workers Compensation benefits. I had the opportunity to pick the opposing attorney’s brain in the case where Larry’s Auto Parts was a named defendant (as a retailer of brake pads that the plaintiff purchased in the 80’s to repair his personal vehicle), and learned some interesting information, which is good news for an employer. In California, an owner of a business should not bear liability for an injury that is compensable under the Worker’s Com-pensation system. Workers Compensation insurance benefits are available even if the injury occurred 30 years ago as long as the diagnosis of the injury was within a year of making the claim. The employer with the last exposure for the employee is the employer liable for the claim. Your current policy and carrier would not necessarily cover the claim, however. For example, if you had various policies and/or carriers over the past few decades then there may be more than one insurance company covering this claim since the injury occurred over duration of employment and was not just an isolated incident. Since asbestos related injuries are still being diagnosed even 30 years later, you may still receive one from a former employ-ee. Therefore, to best protect yourself you should gather your policies and carrier information. It is best practice to do this sooner rather than later so you do not lose information. Make sure to get policy numbers and carrier names, and if there is a successor company who bought your former carrier (the California Dept. of Insurance can help with this if you are unable to reach your former carrier). In addition to claims from former employees, you could face claims from a spouse of the employee for loss of consortium. This means that the spouse is suing for the loss of contributions both financial and emotional from her husband while he is sick and when he dies from the injury. This claim is not covered by WC, but would be covered by your business liability car-rier. Finally, there could be a claim from a member of the employee’s household who developed an asbestos related illness or disease as a result of exposure to the employee when he brought asbestos fibers from work and into the home. While the chance of this type of claim is remote, defending against this would be cost prohibitive and you need your insurance car-rier to defend you on this. However, if you don’t have that information accessible then there will be no one paying for your defense. In the case of Larry’s Auto Parts, which was a different type of claim because the plaintiff was a consumer and not an employ-ee, Phil and Jackie were looking at trying to pay for a defense themselves against the claim as they couldn’t locate policy in-formation from 30 years ago, and their agent had no archived records. It was by chance that a policy number was located, but the company that issued the policy had long ago been bought, sold and sold again, and was reincarnated as a different company. The policy was still good, and thankfully honored. Bottom line: Don’t take a litigation or claim like mesothelioma lightly or personally. They are driven by lawyers who are try-ing to recover as much money for the plaintiffs (and themselves) as possible, and they are whomever has an insurance policy. Since WC pays the least amount on these claims, and there are far deeper pockets to pursue it is unlikely that you will be financially impacted by such a claim, but that’s only if you have a policy to submit the claim to. No policy, no coverage, no protection.

Robin Unander Law Office of Robin L. Unander

MESOTHELIOMA IS REAL!by Robin Unander

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Independent Automotive Professionals Association

Santa Barbara Chapter PresidentPhil Unander .....................................................(805) 964-3545Santa Barbara Chapter Vice PresidentManual Escobar ................................................(805) 965-1540Santa Barbara Chapter SecretaryGrant Lee ..........................................................(805) 966-3649Santa Barbara Chapter TreasurerSteve Bowman ..................................................(805) 965-5051Santa Barbara Membership ChairmanGrant Lee ..........................................................(805) 966-3649Santa Barbara Chapter Board MemberJon McConnel ..................................................(805) 969-1357Santa Barbara Chapter Board MemberRon Cooper .......................................................(805) 730-0084Santa Barbara Chapter Board MemberJohn Hurley .......................................................(805) 962-2404Santa Barbara Chapter Board MemberHenry Hinck ......................................................(805) 962-8015Santa Barbara Chapter Past PresidentHunter Self ........................................................(805) 969-4147Central Coast ContactGeoff Lyons.......................................................(805) 238-0477Newsletter / Webwww.groupprofessionals.com ...........................(310) 320-9575Santa Barbara Chapter EducationBob Stockero ........................................ (805) 965-0581-X2836IAPA Chairman of the BoardClark Volmar .....................................................(805) 966-3649IAPA AttorneyRobin Unander ..................................................(805) 962-5949IAPA Merchant Services - AxiaR. Damon Perez ................................................(888) 324-2858 IAPA Government AffairsJon McConnel ...................................................(805) 969-1357Nikki Ayers .......................................................(805) 845-4242

Independent Automotive Professionals Association Disclaimer

Independent Automotive Professionals Association, its chapters, officers, board members, employees, members, and affiliates in no way warrant the quality, competency, or merchantability of any goods or services advertised in this publication. In connection with this disclaimer, the IAPA in no way warrants or insures the goods or services described above and each and every individual and entity contracting with these manufactures shall do so at their own risk. Furthermore, individuals utilizing these services are forewarned that the IAPA has conducted no investigation into any representations made in any advertising, literature, or ad distributed by the advertisers in this or any other publication. Additionally, please be advised that the opinions and comments expressed by the contributors to this publication are those of the contributors alone and do not necessarily reflect the opinions of the Independent Automotive Professionals Association, its officers, directors, employees, other contributors, or membersFebruary 2012 “Leaders in Automotive Service” Page 7

Independent Automotive Professionals Association

Santa Barbara Chapter PresidentPhil Unander .....................................................(805) 964-3545Santa Barbara Chapter Vice PresidentManual Escobar ................................................(805) 965-1540Santa Barbara Chapter SecretaryTim Kitt.............................................................(805) 962-6633Santa Barbara Chapter TreasurerSteve Bowman ..................................................(805) 965-5051Santa Barbara Membership ChairmanGrant Lee ..........................................................(805) 966-3649Santa Barbara Chapter Board MemberJon McConnel ..................................................(805) 969-1357Santa Barbara Chapter Board MemberRon Cooper .......................................................(805) 730-0084Santa Barbara Chapter Board MemberJohn Hurley.......................................................(805) 962-2404Santa Barbara Chapter Board MemberHenry Hinck......................................................(805) 962-8015Santa Barbara Chapter Past PresidentHunter Self ........................................................(805) 969-4147Central Coast ContactGeoff Lyons.......................................................(805) 238-0477Newsletter / WebMike Pickett ...... [email protected] 968-4680Santa Barbara Chapter EducationBob Stockero........................................ (805) 965-0581-X2836IAPA Chairman of the BoardClark Volmar .....................................................(805) 966-3649IAPA AttorneyRobin Unander ..................................................(805) 962-5949IAPA Merchant Services - AxiaR. Damon Perez ................................................(888) 324-2858 IAPA Government AffairsJon McConnel ...................................................(805) 969-1357Nikki Ayers .......................................................(805) 845-4242

Independent Automotive Professionals Association

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Family Business Mistakes By Gary McCoy, Fairway Communications(http://workshop.search-autoparts.com/_Family-Business-Mistakes/blog/5621205/31710.html?cid=95879)In a recent presentation to the Spring Manufacturers Association (SMI), Joe Murray of First Financial Group reviewed six mistakes that can most commonly prove disastrous for family businesses. He provided attendees with a risk barometer to help assess the health of their business.Murray said the most common mistakes that family business owners make are contained in these statements:1. "I know what my business is worth."2. "I'm too busy running the company."3. "That'll never happen to me."4. "There's plenty of time for that."

5. "My business is my retirement."6. "You can't beat Uncle Sam."

Murray said every family business needs to have a succession plan and a team of advisors in place. Why? So there is a way to transition the business to the next generation. He said this is especially important because the odds of a family business surviving to the second or third generation are difficult without this.

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