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03 INDEX 04 EXECUTIVE STATEMENT 06 OUR VISION 08 OUR MISSION 10 A GLOBAL COMPANY WITH STRONG LOCAL ROOTS WHO WE ARE AND WHAT WE DO THE GROUP BY NUMBERS GLOBAL VISION, LOCAL ACTION OUR HISTORY 2018 HIGHLIGHTS 22 BRANDS AND PRODUCTS THERMAL COMFORT ARISTON - ELCO - CHAFFOTEAUX - RACOLD - CALOREX - NTI - HTP - ATAG COMPONENTS BURNERS

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Page 1: INDEX [] · System components Heat pumps Air conditioners Boilers Water heaters Solar thermal Burners Services Burners Services WHO WE ARE AND WHAT WE DO A global leader in thermal

03

INDEX

04 EXECUTIVE STATEMENT

06 OUR VISION

08 OUR MISSION

10 A GLOBAL COMPANY WITH STRONG LOCAL ROOTS

WHO WE ARE AND WHAT WE DO

THE GROUP BY NUMBERS

GLOBAL VISION, LOCAL ACTION

OUR HISTORY

2018 HIGHLIGHTS

22 BRANDS AND PRODUCTS

THERMAL COMFORT ARISTON - ELCO - CHAFFOTEAUX - RACOLD - CALOREX - NTI - HTP - ATAG

COMPONENTS

BURNERS

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05OUR GROUP 2019

2020BUILDING A SUSTAINABLE FUTURE:

OUR COMMITMENT IN THE 90TH ANNIVERSARY OF THE GROUP

Paolo Merloni, Executive Chairman

Over the course of 2019 we have continued our path to deliver a profitable growth. We grew our revenues by over

6%, increased all of our profitability indicators, and posted

an outstanding performance on cash generation. All the

economic and financial indicators hit an all-time record for

our Group.

Looking more into the details, all our Divisions and Business

Units posted positive results. I am particularly pleased with

the performance we achieved in the renewable solutions,

especially in hydronic heat pumps: a very positive signal

that the investments we passionately pressed over in

the last years on R&D (with, among other, our innovation

center Ariston Thermo Innovative Technologies near Milan),

on our new plant focused on the most energy-efficient technologies in Albacina (Marche) and on the development

of innovative go-to-market in various countries are

paying-off. At regional level, Ariston Thermo performed

well in many of our key markets: renewables and service-

related solutions displayed sound results in many of our

key European countries; we delivered solid growth on

water-heating solutions across Middle East, Africa and

Asia; also, we posted a record year in hydronic heating in

America.

2019 was also a key year in the journey towards building a

robust North-American platform. In April, Ariston Thermo

celebrated the acquisition of Calorex. With Calorex, we

entered Mexico joining forces with an acclaimed leader

known for high-quality water heating solutions in the

residential and commercial sectors, laying key foundations

for the strengthening of our growth potential in North,

Central and South America.

Finally, Ariston in 2019 continued to invest in better

organization set-up and people development. In this

context, we innovated our regional structure to reinforce

focus across go-to-markets with similar operating

models. Our ambition to grow internal resources was

again rewarded as more than 80% of managerial needs

generated by the re-organization were staffed with

internal people. As a result, the positive outcome of those

changes is already tangible within the Group.

In 2019 Ariston Thermo closed the decade with the

transformation of the Group from a Europe-focused player to a really global one. Revenues grew by

approximately 60%, our EBIT by over 125%, and we retained

a healthy cash and financial position. We managed to

achieve these results by meeting all the targets we set out

for ourselves at the dawn of the decade, anchored to sales

increase, cost efficiency, quality excellence, managerial

growth and people development. I am particularly thankful

to our great team, whose commitment, drive, competence

and adherence to our fundamental values made these

outstanding results possible.

2020 marks the 90th anniversary of the Group, and with

a new decade approaching, it’s time to look ahead with renewed optimism. We have designed 4 fundamental

priorities to build a sustainable future for Ariston Thermo.

A key priority will be to further place environmental sustainability at the core of our action, strengthening

our ranges of products and solutions along efficiency

and renewable energy. Sustainability will also come from

evolving our business and operating models, offering innovative services and solutions to our stakeholders.

The potential of digital transformation will play a key role

allowing the company to market new digitally-enabled

solutions, enhancing our route-to-market, boosting

our operations and swiftly improving our process and

organization. Finally, all these aspirations will be made

possible if Ariston Thermo retains and improves its ability

to grow talent from inside while attracting external distinctive profiles, cultivating that unique human capital

which have made us a great organization to work for.

Looking forward to the challenges and opportunities

towards 2030, our key asset to success lies in our

dedication towards our vision and mission, which best

reflect the Group’s ultimate purpose. These guiding

principles have been driving our 90 years’ history and will

continue to be the bright light that paves the way – in

the words of my grandfather, Aristide Merloni – towards

pursuing economic success while achieving social progress in the communities we operate in.

• TO PLACE ENVIRONMENTAL SUSTAINABILITY AT THE CORE OF OUR ACTION, BEING A RENEWABLE CHAMPION.

• TO EVOLVE OUR BUSINESS AND OPERATING MODEL, INTEGRATING AND DEVELOPING CAPABILITIES TO OFFER INNOVATIVE SERVICES AND SOLUTIONS TO OUR STAKEHOLDERS.

• TO BE AT THE FOREFRONT OF DIGITAL TRANSFORMATION, ALLOWING US TO MARKET NEW DIGITALLY-ENABLED SOLUTIONS AND IMPROVING OUR PROCESSES AND ORGANIZATION.

• TO INVEST IN OUR PEOPLE AND ORGANIZATION, MOTIVATING AND PROMOTING TALENTED PEOPLE FROM INSIDE AND ATTRACTING YOUNG TALENTS FROM OUTSIDE.

ARISTON THERMO TOP PRIORITIES IN THE NEXT DECADE WILL BE:

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07OUR GROUP 2019

OUR VISION

Our purpose is to provide everyone, in every corner of the world, with high-quality heating and hot water solutions, while protecting the environment.

SUSTAINABLE COMFORT

FOR EVERYONE

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09OUR GROUP 2019

TO BE THE WORLD’S PREFERRED PARTNER

IN DELIVERING ENERGY EFFICIENT AND RENEWABLE

SOLUTIONS FOR HEATING AND HOT WATER

To be able to understand the consumers’ needs and to satisfy them worldwide, with leading brands and an extensive offer of products and services in the thermal comfort, burners and components sectors.

09OUR GROUP 2018

OUR MISSION

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11OUR GROUP 2019 11OUR GROUP 2018

A GLOBAL COMPANY WITH STRONGLOCAL ROOTS

250 MILLION PEOPLE IN THE WORLDUSE AND APPRECIATE OUR PRODUCTS EVERY DAY.

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13OUR GROUP 2019

All over the world, Ariston Thermo is synonymous with comfort, energy efficiency and respect for the environment, thanks to its high efficiency products, its plants in compliance with the most advanced production standards and excellent pre- and after-sales customer support services.The Group has now a leadership positionin the global thermal comfort marketfor domestic, commercial and industrial spaces.

Ariston Thermo operates in three different sectors with leading brands

and an extensive range of solutions and services.

Heating elements

Thermostats

System components

Heat pumps

Air conditioners

Boilers

Water heaters

Solar thermal

Burners

Services

Burners

Services

WHO WE ARE AND WHAT WE DO

A global leader in thermal comfort and energy efficiency.

ARISTON THERMO

WHO WE ARE AND WHAT WE DO

91%

4% 5%

COMPONENTS BURNERS

THERMAL COMFORT

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15OUR GROUP 2019

THE GROUP BY NUMBERS

BILLION EUROIN SALES

MILLION PRODUCTSPER YEAR

1.71 8.2

89% of sales is generatedoutside Italy.

(and 37 million components)sold in over 150 countries in the world.

EMPLOYEES MILLION EUROIN INVESTMENTS AND R&D

7,500 77

Local people hold 84% of managerial positions.

The Group features 24 centres of competences for product research and development in 15 countries.

SALESBY GEOGRAPHIC AREA

17%

18%

38%

11%12%

EASTERN EUROPE

ITALYAMERICAS AMERICAS

ASIA

WESTERN EUROPE

WESTERN EUROPE

OTHER OTHER

4%

SALESBY BUSINESS SEGMENT

THERMAL COMFORT

BURNERSCOMPONENTS

91%

4%5%

EMPLOYEESBY BUSINESS SEGMENT

EMPLOYEESBY GEOGRAPHIC AREA

ITALY

EASTERN EUROPE

THERMAL COMFORT

COMPONENTS

BURNERS

ASIA

3%

6%

22%

21%

33%

4%8%

88%

15%

THE GROUP BY NUMBERS

2019 HIGHLIGHTS Global presence and local resources: our numbers describe a solid

and growing Group rooted in its values and the local territory.

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17OUR GROUP 2019

Ariston Thermo is the world’s partner in energy efficient thermal comfort, with a strong and long established presence in Europe and emerging countries over time.

GLOBAL VISION, LOCAL ACTION

Direct commercial presence

Industrial presence

GLOBAL VISION,LOCAL ACTION

24 CENTRES OF COMPETENCESAND R&D IN 15 COUNTRIES

150 DISTRIBUTIONCOUNTRIES

26PRODUCTION SITES IN 15 COUNTRIES

COMPANIES AND REPRESENTATIVE OFFICES

PRODUCTION SITES

Bahrein Manama Belgium Namur Canada Saint John SussexChina Qingxi Town WuxiFrance Chartres Vieux-ThannGermany PirnaItaly Albacina Arcevia Cerreto Follina Genga Osimo ResanaMexico SaltilloNetherlands Kerkrade LichtenvoordeRussia Saint Petersburg Serbia SvilajnacSouth Africa JohannesburgTunisia TunisiU.S.A. Providence (2)Vietnam Hanoi

69OPERATING COMPANIESAND 6 REPRESENTATIVEOFFICES IN 42 COUNTRIES

Argentina Buenos Aires Austria Vienna Bahrein ManamaBelarus Minsk Belgium Anderlecht Canada Saint John China Shanghai Croatia ZagrebCzech Republic PragueDenmark RisskovEgypt CairoFrance Massy Paris Vieux-ThannGermany Frankfurt Hechingen PirnaHungary BudapestIndia Pune

Indonesia Jakarta Israel Tel AvivItaly Arcevia Fabriano Follina Milan Resana VareseKazakhstan Almaty Mexico SaltilloMorocco Casablanca Netherlands Kerkrade Lichtenvoorde Naarden Nigeria LagosPoland KracowPortugal Sintra Romania BucarestRussia Moscow

Saudi Arabia Riyahd Serbia SvilajnacSingapore SingaporeSlovakia Bratislava South Africa JohannesburgSpain BarcelonaSwitzerland Aarburg Manno Vilters Tunisia TunisiTurkey IstanbulUkraine KievUnited Dubai Arab Emirates United Kingdom Basildon High WycombeU.S.A. Providence WilmingtonUzbekistan TashkentVietnam Hanoi

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19OUR GROUP 2019

1930

2011

1960

s 19

70s

1980

s 19

90s

2013

2000

s

2014

2015

2017

2019

2016

2018

Aristide Merloni founds the Industrie Merloni in the Marche Region of Italy, starting the production of weighing scales.

By acquiring Cipag SA and Domotec AG, Ariston Thermo confirms its leadership in Switzerland in the production, distribution and maintenance of water heating systems.

Ariston Thermo reaches an agreement with Whirlpool for the reindustrialisation of the site in Albacina to establish a competence centre for the design and production of advanced thermal comfort technology powered by renewable energy.

The Group launches “The Ariston Comfort Challenge”, the first global campaign for the Ariston brand that best expresses the Group’s core values: innovation, comfort, energy sustainability and efficiency.

Ariston Thermo acquires ATAG Heating, a Dutch highend brand in the heating industry. In the same year, two important transactions are conducted to expand production in the markets enjoying greatest growth: the acquisition of Heat Tech Geysers, the second player in the South African market for water heaters, and the inauguration of a new factory in Vietnam, at the forefront in the production of electric water heaters.

Ariston Thermo continues growing, through both acquisitions and the achievement of important goals in historical sites: NTI – the brand leader in Canada and one of the leaders in the USA in the condensing boiler segment – joins the Group with products and services famous for their quality and reliability, while in Italy the Arcevia and Osimo plants win the coveted World Class Manufacturing bronze medal.

In the Sixties, with nearly 600 employees and 5 plants, the Company starts the production of gas cylinders and electric water heaters. In a period of intense growth during the Seventies, the Ariston brand is created and the Company becomes a leader in the Italian water heater segment, expanding into Western Europe’s main markets.

The Group acquires a number of historical companies and brands in the heating and burner industry, like Chaffoteaux, ELCO, Cuenod and Ecoflam, and opens a new factory in Saint Petersburg, Russia. Following this growth, the Group changes its name to Ariston Thermo and becomes one of the global leaders in the water and space heating industry, with a full range of products, systems and services.

Ariston Thermo finalises the acquisition of DhE, an Italian leader in the sector of heating elements for commercial and industrial applications, and entersinto a joint venture for selling high-efficiency home heating systems in Uzbekistan.

The Group opens a new branch,Ariston Thermo Indonesia, and debuts on the Danish market with the acquisition of Gastech-Energi A/S. The Group also acquires SPM, French manufacturer of burners and components. On Ariston Thermo’s 20th anniversary in Russia, a new logistics hub is opened in Saint Petersburg.

Laurent Jacquemin takes over as Group’s Chief Executive Officer.The Ariston Thermo Innovative Technologies, a research centre for cutting-edge solutions on the global thermal comfort market, is established in Agrate, Italy. Investments by Ariston Thermo continue with the acquisition of HTP, a well-established brand on the US high-efficiency thermal comfort market, and of Atmor, an Israeli company which distributes its instantaneous electric water heaters in 40 countries worldwide. Ariston Thermo also opens a new manufacturing facility in Tunisia.

Ariston Thermo signs an agreement with Mexican conglomerate Grupo Industrial Saltillo for the acquisition of 100% of Calorex, a leading company in Mexico that offers water-heating solutions for residential and commercial sectors. With this operation, the Group consolidates its presence in the American continent.

The Ariston Thermo plant in Cerreto D’Esi, specialised in the production of electric water heaters, receives the World Class Manufacturing (WCM) bronze medal.

OUR HISTORY

Already a market leader in water heating, during the Eighties the Company enters the heating sector and starts producing boilers. By setting up subsidiaries in Eastern Europe and Asia, the Company consolidates its global leadership in heating and water heating. In the Nineties, it acquires Racold, the largest water heating company in India, and opens its first wholly owned factory in China.

OUR HISTORY

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21OUR GROUP 2019

JAN

MAY

MAR

Ariston Thermo announces the signing of an agreement with the Mexican conglomerate Grupo Industrial Saltillo for the acquisition of 100% of Calorex, a leading company in Mexico that offers water-heating solutions for residential and commercial sectors.

With this transaction, Ariston Thermo consolidates its presence in the American continent, acquiring a leading position in Mexico and laying key foundations for the strengthening of its growth potential in North, Central and South America.

Ariston Thermo is one of the companies that supports the XIII UNESCO Creative Cities Conference, the most important international event of the network, held in Fabriano from 10 to 15 June.The Group is among the partners of the press conference for the presentation of the masterpiece “The Benois Madonna” from Leonardo da Vinci’s early years, on loan from the Hermitage in St. Petersburg. Ariston Thermo also contributes to the protection of the masterpiece in Fabriano.

Racold, the leading Ariston Thermo brand in India, wins the prestigious “Superbrands 2019” award. Superbrands is a global organisation present in 86 countries, dedicated to identifying and recognising the best brands in each country. Racold is the only brand in the water-heating category to be selected.

At the fifteenth National Convention held in Monopoli (Bari), the Italian Association of Family Businesses (AldAF) awards Ariston Thermo with the Alberto Falck “Family Business 2019” prize. Chairman Paolo Merloni receives the award.

Ariston Lydos Hybrid electric heater is awarded Best Product of the Year during the AUNA 2019 awards ceremony in Barcelona. The event selects the best products of the year in air conditioning, heating, plumbing and electricity based on the votes of sector professionals.

2018 HIGHLIGHTS

Ariston Thermo Group participates in ISH 2019, the largest international trade fair for innovative heating and cooling technologies, renewable energy and bathroom design, with over 2,500 stands. During the fair, the Group brands ELCO Heating Solutions, ELCO Burners, Ariston and ATAG present their new products.

2019 HIGHLIGHTS

AUG

OCT

DEC

The first of three “Dealer Conventions” is held in Vietnam for the official market launch of the global communication campaign “The Ariston Comfort Challenge”. During the event, various Ariston brand products are presented, including the premium Andris2 Top Wifi and the Slim2 Lux Wifi, the first connected storage water heater.

Ariston Thermo announces its official entry into the Thai market through the launch of the Ariston brand and its new AURES series of instantaneous electric water heaters. With its entry in Thailand, the Group further strengthens its presence in the Asia-Pacific region.

The Ariston Thermo plant in Cerreto D’Esi, specialised in the production of electric water heaters, receives a World Class Manufacturing (WCM) bronze medal. The bronze medal, which corresponds to 50 points (out of 100) on the WCM scale, is a major recognition for the plant.

FEB

APR

JUN

Ariston Thermo publishes its very first Sustainability Report, with the aim of sharing its results and the main activities carried out in financial year 2018 with all stakeholders. The document embodies the values of Ariston Thermo and includes the economic, environmental and social results of the activities of all Group companies at a global level.

The global communication campaign “The Ariston Comfort Challenge” is a main attraction of FuoriSalone2019 at Università Statale during Milan Design Week, supporting the “HELP” installation, designed to denounce the effects of climate change on the planet. The Group continues to pursue its commitment to sustainability and the reduction of environmental impacts.

Ariston, the main international brand of the Ariston Thermo Group, launches its global communication campaign “The Ariston Comfort Challenge” in France, the sixth country targeted by campaign distribution. The press launch is held at the Grand Rex in Paris, one of the biggest cinemas in Europe and entertainment landmark in the city.

SEP

NO

V

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23OUR GROUP 2019

BRANDS OF EXCELLENCE AND HIGH-PERFORMANCE AND LOW CONSUMPTION

PRODUCTS.

BRANDS AND PRODUCTS

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25OUR GROUP 2019

Ariston brings comfort to everyone even where it seems impossible, through our most advanced solutions for heating and

water heating.

Ariston’s products and technologies are proven to deliver optimal performance in the most efficient way, as well as

uncompromised durability, even in extreme conditions.

EVERLASTING QUALITY

100% quality and safety, checked and

tested, made to last for longer

ADVANCED PERFORMANCE

The ultimate technologies and smart

connectivity for thermal home

comfort and energy efficiency

ITALIAN STYLE

Products developed with Italian

designers, with attention to details

and aesthetics

GLOBAL EXPERTISE, WORLDWIDE LEADERSHIPThe global specialist in the thermal comfort with a unique expertiseand cutting-edge solutions in heating and water heating products.

HEATING

Ariston offers a wide range of condensing boilers that

represents the industry’s top technological evolution. The

integration of advanced temperature control and remote

control systems allows the operation of these systems to be

optimised with great simplicity, ensuring comfort and energy

savings.

Ariston heat pumps are reaching new levels of efficiency by

using the heat of the air as a renewable source to achieve

maximum thermal comfort and reduce energy consumption.

CONNECTIVITY

Ariston solutions are simply smarter. Heating, water heating

and conditioning systems can be controlled remotely through

Apps and smartphones. Connectivity is an advanced way to

have domestic comfort under control, to optimise energy

consumption and to rely on prompt support.

HOT WATER

Ariston is a leader in water heating, with a complete range of

highly efficient electric and gas-fired water heaters. Fast water

heating capacity and total safety for increasingly smarter

products, capable of learning users’ habits and optimising

consumption.

Ariston solar collectors and thermal systems are complete and

renewable solutions for hot water, which capture energy from

the sun to ensure true wellbeing: quality of life in harmony

with the environment.

BRANDS AND PRODUCTS

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27OUR GROUP 2019

Since 1928 ELCO has been a leading European brand offering smart solutions and technologies

designed to meet the needs of any domestic and commercial project, ensuring maximum energy saving.

The premium heating solution provider of a first class service aimed at meeting the needs of consumers

throughout the life cycle of its systems and products.

POWERED BY SOLUTIONS!

HIGH-QUALITY CONSULTING, PRODUCTS, SYSTEMS AND SERVICESFor decades ELCO has been at the forefront of burners, condensing boilers and solar technologies, installing over 1.7 million heating systems throughout Europe.

ENVIRONMENTAL FOCUS

With the ELCO HEX³ technology, Elco is able to reduce harmful

NOx emissions to an absolute minimum. The NOx output is at a

market leading low average of 24 mg/kWh. The sophisticated

design of the heat exchangers also leads to the minimization

of CO emissions, while ensuring extraordinary efficiency.

Scanning the QR Code, it is possible to discover the information

about HEX³ technology and why it is so important to take NOx

emissions into account.

DOMESTIC HEATING SOLUTIONS

ELCO condensing gas boilers provide best-in-class

efficiency (A, A+) and emission performances

and can be integrated with renewable sources.

Its heat pump range is one of the quietest on the market

and provides excellent efficiency performances (A++, A+++).

SERVICE & CONNECTIVITY

ELCO’s first-class service team provides 365 days a year, 24 hours

a day, 7 days a week technical support to ensure that customers’

heating systems work reliably and efficiently for their entire life

cycle. The connected systems can be monitored constantly

to identify problems before failures occur. The customer can

control heating and hot water remotely thanks to the easy-to-

use mobile app.

COMMERCIAL HEATING SOLUTIONS

ELCO supplies one of the best range of condensing gas, co-

generation and oil boilers with an output of up to 2 MW in single

and cascade installations - offering substantial benefits,

including superb efficiency, ultra-low energy consumption

and the lowest environmental impact. From a 1:1 replacement

to the most complex commercial system, specifiers can choose

the right ELCO product for their application.

BRANDS AND PRODUCTS

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29OUR GROUP 2019

For more than a century, Chaffoteaux has been making the difference by providing millions of people with thermal comfort

every day. A pioneer in the development of multi-energy solutions, Chaffoteaux is proud to use its experience and innovation

mindset to be close to its customers.

Chaffoteaux has always been and will continue to be committed to simplifying the work of professionals by developing an

evolutionary offer integrating all sources of energy. This affordable offer guarantees the best of eco-performing and hybrid

heating and hot water solutions

Chaffoteaux offers a complete range of heating and hot water multi-energy solutions, using the latest technological innovations in energy performance, resource management and energy savings.

MASTER THE BEST OF EVERY ENERGY

CONNECTIVITY

Chaffoteaux works with R&D teams to anticipate future

needs by providing high-performance connected solutions.

ChaffoLink is a technological revolution that allows end

users to remotely control their heating system and adapt

energy consumption to their needs. For professional installers

and maintenance companies, it offers 24/7 access to the

equipment, enabling telediagnostics and fault prediction.

RENEWABLE ENERGY SOLUTIONS

Outside air is the main energy source for two ranges of products,

Arianext M and Arianext S heating heat pumps and Aquanext

heat pump water heaters. They offer top energy performance,

excellent noise comfort and significant energy savings.

Chaffoteaux also offers a complete range of hybrid solutions

that combine the advantages of renewable and conventional

energy sources: Arianext M Hybrid heating heat pumps and

Aquanext Opti Hybrid heat pump water heaters.

ELECTRIC WATER HEATERS

Chaffoteaux is dedicated to providing affordable, low

maintenance and efficient solutions. Since its beginnings, the

brand has continuously brought innovation to its range of

products and it offers today, thanks to a rigorous control and

the quality of its components, the best technology for a new

generation of water heaters.

WALL HUNG AND FLOOR-STANDING BOILERS

Chaffoteaux offers a complete range of wall hung and floor-

standing boilers to fulfill all needs in individual and collective

housing. The Link, Ultra and Advance ranges offer high

performance, user friendliness and sustainable innovation for a

unique heating experience.

MORE THAN 100 YEARS OF INNOVATIONS 

BRANDS AND PRODUCTS

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31OUR GROUP 2019

BRANDS AND PRODUCTS

Calorex strengthens its leadership daily, developing its technology in a ever more efficient and environmentally friendly way.

It features more than 70 years of leadership in Mexico, providing the maximum level of comfort to the customers.

Calorex always improves innovation to provide water heater solutions, which are fully recognized by durability, energy

savings, and global quality standards.

WATER HEATING SOLUTIONS

With a broad brand and product portfolio, Calorex

is strategically focused on different segments

(premium, medium, and price), to extract the most

market value. With Calorex, Cinsa, Hesa, Optimus,

and American Standard, which is focused in the

United States, it is able to offer a solution for every

need.

CONNECTIVITY

Calorex has revolutioned the Mexican market,

providing an easy and comfortable solution with the

ability to remotely control the water heater through

a Smartphone and an App. Developed according

to the consumer’s needs, they have full control of

programming according to their preferences, and enjoy

maximum comfort with high energy savings.

COMMERCIAL WATER HEATER SOLUTIONS

Calorex offers a complete range of products for

commercial or industrial requirements. It has the

best and simplest solutions for hotels, gyms and

laundry facilities. Specialists can design a complete

service solution for any application.

SERVICE

Calorex features the strongest after sale support

service in Mexico: more than 100 service centers

across the Country ready to give assistance on

installations, spare parts, and maintenance.

India’s largest water heating solution provider delivering water heaters for more than 60 years.

Delighting customers by providing water heating solutions with a customer-centric approach.

ELECTRIC WATER HEATERS

Racold’s Electric Water Heaters (EWH), available in

Instantaneous, Micro Storage and Storage are energy

efficient, innovative and best in class. By driving

superior performance, high durability and safety,

Racold’s Electric Water Heater range has been setting

benchmarks in the Indian water heating Industry.

GAS WATER HEATERS

Racold’s gas water heaters are “hot on technology”.

They offer advanced features like dual safety, child

lock, 85% heating efficiency, digital display and auto

protection.

SOLAR WATER HEATERS

Solar Water Heaters convert sunlight into heat using a

solar thermal collector to heat water. The investment

allows lifetime savings as its payback period is less

than 3 years. Racold provides customized solutions

for industrial, residential, health care, educational and

special applications.

HEAT PUMP WATER HEATERS

A Heat Pump Water Heater is the most advanced

water-heating solution with a reverse Carnot-cycle

and uses a refrigerant to trap the heat from air, which

is transferred to water inside the Heat Pump, thus

heating the water. Heat pumps allow you to save up

to 70% of your electricity bill, and are available for

domestic and commercial applications.

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33OUR GROUP 2019

HTP Comfort Solutions LLC produces a wide range of highly efficient products and system components for space heating and

water heating. Using the most durable components in the industry, HTP constructs long lasting products that help customers

save energy and money.

NTI is a leading company in condensing technology in North America and the Canada’s market leader for condensing boilers.

Continuous innovation, attention to customer requirements and excellent support service underpin its success.

TRADITIONAL BOILERSThe range of NTI oil and wood-fired boilers has stood

the test of time and guarantees years of worry-free

comfort. Reliable, easy-to-maintain solutions for

residential and commercial use.

WATER HEATINGHTP has many water heater options available to suit both commercial and residential applications: Tank Type, Gas,

Electric, Hybrid and Hot Water Supply Boilers. HTP has the most advanced and eco-friendly water heating solutions.

WATER HEATERSNTI offers a range of water heating solutions which includes

stainless steel tanks, gas water heaters for commercial

use and small electric water heaters. Robust and efficient

solutions to meet all needs.

GAS BOILERSNTI condensing boilers provide top performance

technology for both fire tube and water tube boilers.

Residential – from 57 to 299 MBH (17-87 kW).

Commercial – from 300 to 2,400 MBH (88-700 kW).

HEATING BOILERSHTP’s heating boilers provide ultimate comfort and

the best overall efficiency ratings while keeping

maintenance and operating costs to a minimum. These

boilers are the solution to domestic and commercial

needs while saving money and energy.

COMBI-FURNACESNTI combi-furnaces provide hot air for heating and water

heating in a single system. Innovative products reducing

installation costs and the environmental impact while

offering thermal comfort top performance.

WHOLE HOME SYSTEMSHTP’s combination appliances save homeowners money

as they are built to save on operating costs and to reduce

overall installation costs. The HTP combination appliances

take up less space than traditional heating and water

heating appliances.

BRANDS AND PRODUCTS

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35OUR GROUP 2019

ATAG is driven by innovating in durable energy technologies, working from its core competence high efficiency boilers.

The growth is, besides innovation, based on a strong customer focus.

DOMESTIC HEATPUMPS

Full range of heat pumps for heating, water heating

and cooling. Both for new build and renovation.

Driven by decreasing the worldwide energy

consumption and CO2-emission, based on energy

efficiency, easy installation and silenceness.

DOMESTIC AND COMMERCIAL BOILERS

Domestic boilers from 20 to 51 kW based on high

efficiency and low energy costs. Equipped with an ATAG

innovation – the Economizer – based on re-using heat

of the flue gasses. The commercial wall-hung boiler

range to 960 kW output up to an eight-boiler cascade

arrangement. Maximum output with minimum emission.

CONTROLS

Range of controls from single domestic use to

multiple boiler installations with zone controls.

ATAG One is the latest innovation that controls the

room temperature via remote control with tablet,

desktop or smartphone.

SOLAR SYSTEMS

ATAG solar systems convert light into heat via

thermal solar technology: this way, solar energy is

used to heat up the water. ATAG supplies a complete

range of boilers, cylinders and flat plate solar panels.

BRANDS AND PRODUCTS

PROFESSIONAL APPLIANCES

Catering EquipmentProfessional LaundryCoffee MachinesRefrigeration

INDUSTRIAL APPLICATIONS

Plastic MouldingIndustrial ProcessesOil & GasChemical and Pharmaceuticals

HEATING ELEMENTS AND THERMOSTATS FOR

DOMESTIC APPLIANCES

Washing MachinesOvensDishwashersDryers

ELECTRIC WATER HEATING

Storage Water HeatersInstantaneous Water HeatersCommercial Water HeatersSolar Water Heaters

COMPONENTS

For more than 50 years, Thermowatt has delivered high quality and innovative components for the electric appliances

industry, helping its customers build unique and effective product portfolios.

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37OUR GROUP 2019

BURNERS

Innovation and reliability, energy and care for the environment.

The best technologies applied to a range of burners from 11 kW to 80 MW.

ELCOContinuously looking for new technological solutions, ELCO produces high performance burners for heating and industrial use with a range from 11 kW to 80 MW. The offer includes high quality pre- and post-sales services in order to build a lasting relationship with the customers.

CUENODWith more than a century’s experience in designing and manufacturing burners, Cuenod is still evolving its technologies to offer comfort, safety and reliability, while guaranteeing environmental protection.

ECOFLAMEcoflam offers customized products and combustion technologies suitable for any type of application.The flexibility of Ecoflam solutions has enabled the introduction of a range of highly customizable products with power output up to 34 MW.

BCE BCE started developing combustion expertise in the ‘70s and today develops burners engineering for almost any combustion process. The offer includes a wide range of industrial products, combustion systems, air heaters and thermal oxidizers for the energy and petrochemical markets.

BRANDS AND PRODUCTS

CENTRAL OFFICES

Ariston ThermoViale Aristide Merloni, 4560044 Fabriano (AN) ItalyT. +39 0732 6011

Via Broletto, 44 20121 Milan (MI) Italy

[email protected] aristonthermo.com

COMPONENTS DIVISION

Thermowatt brandThermowatt spaVia S. Giovanni Battista, 2160011 Arcevia (AN)ItalyT. +39 0731 [email protected]

BURNERS DIVISION

ELCO, Cuenod, Ecoflam brandsEcoflam Bruciatori spaVia Roma, 6431023 Resana (TV)ItalyT. +39 0423 [email protected]@cuenod.comcuenod.comexport@ecoflam-burners.comecoflam-burners.com

THERMAL COMFORT DIVISION

Ariston brand Ariston Thermo spaViale Aristide Merloni, 4560044 Fabriano (AN)ItalyT. +39 0732 [email protected]

Racold brandAriston Thermo India Private Limited,2nd Floor, Eastern WingNyati Unitree,Nagar Road, Yerwada,Pune - Maharashtra – 411006, India T. [email protected]

ELCO brandELCO GmbHHohenzollernstrasse, 3172379 HechingenGermanyT. +49 7471 [email protected]

Chaffoteaux brandChaffoteaux5, rue PleyelLe Carré Pleyel93521 Saint-Denis Cedex(Paris) FranceT. +33 1 55 84 94 [email protected]

NTI brandNTI Boilers Inc.30 Stonegate Drive Saint John, NB E2H 0A4CanadaT. + [email protected]

HTP brandHTP Comfort Solutions LLC272 Duchaine BoulevardNew Bedford, MAUSAT. [email protected]

Calorex brandBlvd. Isidro López Zertuche 1839Col. Universidad.25260 Saltillo, Coahuila. MéxicoTel. (52) 844 438 56 00www.calorex.com

Atag brandATAG Verwarming Nederland B.V. Galileïstraat 27, 7131 PE Lichtenvoorde Postbus 105, 7130 AC Lichtenvoorde The NetherlandsT. +31 544 391 777 F. +31 544 391 703 [email protected] atagverwarming.com

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