indochina sails presentation

53
SALES PRESENTATION 2012 LUXURY YOU DESERVE

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Page 1: Indochina Sails Presentation

SALES PRESENTATION

2012

LUXURY YOU DESERVE

Page 2: Indochina Sails Presentation
Page 3: Indochina Sails Presentation

WHAT IS INDOCHINA SAILS?

• Traditional wooden junks, featuring aromatic

hardwoods - ‘go huong’

• Modern facilities and first-class service

• 6 new boats launched in 2007, 2008, 2010

INTRODUCTION

Page 4: Indochina Sails Presentation

WHO IS INDOCHINA SAILS?

• A leading cruise operator in Vietnam

• Vietnamese ownership

• Licensed under Huong Hai Company with

over 10 years experience

• Independent management and operation

• Head Office: Bai Chay/ Halong

• Sales Offices: Hanoi/ HCMC

Page 5: Indochina Sails Presentation
Page 6: Indochina Sails Presentation

BRAND NAME AND SLOGAN

Our brand stands

for:

TRADITION,

LUXURY

and

NOSTALGIA

(‘hoai co’)

Page 7: Indochina Sails Presentation

LUXURY YOU DESERVE

Our slogan stands for:

SERVICE, LEISURE and EXCLUSIVITY

Page 8: Indochina Sails Presentation

MISSION STATEMENT

To be known as the very best cruise operator on

Halong Bay.

To provide a product of consistently superior quality.

To provide exemplary service in a professional as well

in a personalized and friendly manner.

To provide the safest environment at all times.

Page 9: Indochina Sails Presentation

BUSINESS PRINCIPLES

To apply CQI - Continuous Quality Improvement

to our ongoing operation.

To be attentive and reactive to the feedback of our

Travel Industry Partners.

To be attentive and reactive to the feedback of our guests.

Our guests are our number one priority.

Our employees are our most valued resource.

Page 10: Indochina Sails Presentation

SHIP FACTS – INDOCHINA SAILS

Specifications Indochina

Sails I

Indochina

Sails II

Indochina

Sails III

Indochina Sails

Premium

Operated since Apr-07 Nov-07 Nov-08 Nov-10

Length 40 m 40 m 44 m 53 m

Width 8.5 m 8.5 m 9 m 9.5 m

Height 19 m 19 m 20 m 23 m

Depth 2.5 m 2.5 m 2.5 m 3.4 m

Dining Room Yes Yes Yes Yes

Bar/ Sundeck Yes Yes Yes Yes

Massage cabin N/A N/A Yes Yes

Page 11: Indochina Sails Presentation

The President Suite Location : 2nd Floor

Size: 24m2

Balcony

Page 12: Indochina Sails Presentation

The Suite Location: 2nd Floor

Size: 20m2

Balcony

Page 13: Indochina Sails Presentation

The Deluxe Location: 2nd Floor

Size: 14m2

Page 14: Indochina Sails Presentation

The Superior Location: 1st Floor

Size: 13m2

Page 15: Indochina Sails Presentation

SHIP FACTS – VALENTINE

Specifications Premium Valentine Valentine

Operated since Jun-10 Oct-07

Length 27 m 27 m

Width 6,5 m 7.2 m

Height 13,4 m 17 m

Depth 1,9 m 2.2 m

Dining Room Yes Yes

Bar/ Sundeck Yes Yes

Massage cabin N/A N/A

Page 16: Indochina Sails Presentation
Page 17: Indochina Sails Presentation

The Valentine Premium Location: 1st Floor

Size: 22m2

Page 18: Indochina Sails Presentation

The Valentine Suite Location: 2nd Floor

Size: 30m2

Page 19: Indochina Sails Presentation

The Valentine Deluxe Location: 1st Floor

Size: 19m2

Page 20: Indochina Sails Presentation

ACCOMMODATION – INDOCHINA SAILS

Accommodation Indochina

Sails I

Indochina

Sails II

Indochina

Sails III

Indochina

Sails Premium

Total cabins 14 15 15 23

Superior Twin 8 (13 m²) 11 (13 m²) 7 (14 m²) 13 (14 m²)

Superior Double 2 (13 m²) N/A 4 (14 m²) N/A

Deluxe Twin 4 (14 m²) 2 (14 m²) 1 (16 m²) 4 (16 m²)

Deluxe Double N/A 2 (14 m²) N/A N/A

Suite Double N/A N/A 2(19 m²) N/A

Suite Twin N/A N/A 1(19 m²) 4 (20 m²)

President Suite

Double N/A N/A N/A 2 (24 m²)

Page 21: Indochina Sails Presentation

ACCOMMODATION – VALENTINE

Accommodation Premium Valentine Valentine

Total cabins 2 5

Deluxe Double 01 (22 m²) 2 (19 m²)

Deluxe Twin 01 (22 m²) 2 (19 m²)

Suite Double N/A 1 (30 m²)

Page 22: Indochina Sails Presentation

CABIN FACILITIES AND SERVICES

• International-standard cabin and suite design

• High-quality wooden décor (‘go huong’)

• Individually controlled air-conditioning

• En-suite luxury bathroom

• Massage Shower

• Deluxe Toilet Amenities and Towels

• Hairdryer, Bathrobe and Slippers

Page 23: Indochina Sails Presentation

• High-quality white bed linen

• Fresh flowers

• In-house Telephone

• Mini Bar and Safe

• Complimentary Drinking Water

• Massage Services

• Safety Equipment and Life Vests

Page 24: Indochina Sails Presentation

DINING ROOM

• Elegant dining room

• Large panoramic windows

• Cozy and warm atmosphere

• Fully air-conditioned

• Deluxe local cuisine

• Vietnamese Set Menus or Buffets

• International Breakfast Set Menu or Buffet

Page 25: Indochina Sails Presentation

• Attentive and charming service

• International Wine and Drinks List

• Fresh Coffee Specialties

• Food Carving (per arrangement)

• Meeting Facilities and Equipment (charter)

Page 26: Indochina Sails Presentation
Page 27: Indochina Sails Presentation
Page 28: Indochina Sails Presentation
Page 29: Indochina Sails Presentation
Page 30: Indochina Sails Presentation

SUNDECK

• Spacious rooftop sundeck

• Sundeck chairs and umbrellas for

sunbathing and relaxation

• Daily Happy Hour

• Professional and charming service

• Special theme dinner parties (charter)

Page 31: Indochina Sails Presentation
Page 32: Indochina Sails Presentation
Page 33: Indochina Sails Presentation

MAINTENANCE and SAFETY

Extensive dry-dock maintenance and exterior repainting annually.

Trained and certified captains, engineers and crew.

Written and documented guidelines and safety procedures.

Crew certified in first aid and fully stocked first aid kits are on board.

Tender boats always available for evacuation to shore .

Ship to shore communication is maintained.

Flood detection and pumping systems; heat, smoke and fire alarm systems,

ample life jackets and life boats for all passengers and crew.

Written, detailed safety information in all cabins.

All passengers receive a full safety briefing upon embarkation

before checking in to their cabins.

Our passengers’ safety has always been and always will be a top priority.

Page 34: Indochina Sails Presentation
Page 35: Indochina Sails Presentation

CRUISE ITINERARY - PROGRAM 2 Days 1 Night

Day 1

11.30 Arrive at Bai Chay/Halong pier.

12.15 Transfer by tender to the boat – enjoy Welcome Drink, receive cruise

briefing and safety instructions.

12.30 Depart by boat to Halong Bay - start cruise and check-in to cabins.

13.00 – 14.00 Lunch - enjoy deluxe Vietnamese and International Set Menu Lunch.

Massage service available beginning after lunch and throughout the

cruise. Please book in advance with your Cruise Manager.

14.30

Arrive at Titop Island. Enjoy swimming, relaxing on the beach and

climbing the steps to the top of the mountain on the island for

fantastic views and photo opportunities. Water and towels will be

supplied. We will spend about 45 minutes on the island.

15:15 Return to the boat and sail for about 45 minutes to our second stop -

the Bat Cave area.

Page 36: Indochina Sails Presentation

16.00

Arrive at the Bat Cave area. There are two programs to choose from at

this time. One option is a 40 minute kayaking program to the nearby

Bat Cave and lagoon and surrounding waters. Kayaking is $10. per

person unless already booked as part of your package. Water is

supplied.

The second option is to visit the Cua Van floating fishing village, the

largest floating fishing village in Halong Bay. There are about 130

floating houses and about 600 people live and work in the village. We

will travel to the village on the tender and tour the village for

approximately 20 minutes.

17.45 Depart and sail for about 30 minutes to Luon Bo area, where we will

anchor for overnight.

19.00 – 20.30 Dinner - deluxe Vietnamese & Western Buffet or Set Menu Dinner.

20.30

Evening activities include: film entertainment in the dining room at

approximately 9:00, board games and playing cards are available, and

massage services are available. We also offer Squid fishing on the

Boat.

21.00 – 23.00 Happy Hour! Buy one drink - get one free (wine excluded)

23.00 End of Program for Day One.

Page 37: Indochina Sails Presentation
Page 38: Indochina Sails Presentation

Day 2

6.30 Enjoy Tai Chi on the sundeck.

7.00 Coffee, tea and breakfast pastries served in the dining room.

7.45

Arrive by boat at the Surprise Cave - Optional tour program: prepare

for visiting the Surprise Cave OR relax onboard the boat. Massage

service is available.

8.00 Transfer by tender to the Surprise Cave. Tour the cave for

approximately 45 minutes.

9.00 Upon return to the boat please check-out of cabins. Please leave

heavy luggage outside of the cabins (staff will transfer to the pier).

09.00 – 09.30

Upon return to the boat you will have 30 minutes to freshen up and

finish packing. Please remove your belongings from the cabins, you

may leave heavy luggage outside of the cabins (staff will transfer

directly to the pier). Depart for Bai Chay/Halong pier.

9.30

Enjoy Breakfast Set Menu or Buffet in the dining room. We will settle

bills after breakfast. Relax on the sundeck or in the dining room

enjoying the bay scenery as we approach the pier.

11.00 Arrive at Bai Chay/Halong pier. Transfer by tender to the pier, relax

inside the pier building while waiting for return transportation.

Page 39: Indochina Sails Presentation
Page 40: Indochina Sails Presentation

CRUISE ITINERARY - PROGRAM 3 Days 2 Nights

Day 1

11.30 Arrive at Bai Chay/Halong pier.

12.15 Transfer by tender to the boat – enjoy Welcome Drink, receive cruise

briefing and safety instructions.

12.30 Depart by boat to Halong Bay - start cruise and check-in to cabins.

13.00 – 14.00 Lunch - enjoy deluxe Vietnamese and International Set Menu Lunch.

Massage service available beginning after lunch and throughout the

cruise. Please book in advance with your Cruise Manager.

14.30

Arrive at Titop Island. Enjoy swimming, relaxing on the beach and

climbing the steps to the top of the mountain on the island for

fantastic views and photo opportunities. Water and towels will be

supplied. We will spend about 45 minutes on the island.

15:15 Return to the boat and sail for about 45 minutes to our second stop -

the Bat Cave area.

Page 41: Indochina Sails Presentation

16.00

Arrive at the Bat Cave area. There are two programs to choose from at

this time. One option is a 40 minute kayaking program to the nearby

Bat Cave and lagoon and surrounding waters. Kayaking is $10. per

person unless already booked as part of your package. Water is

supplied.

The second option is to visit the Cua Van floating fishing village, the

largest floating fishing village in Halong Bay. There are about 130

floating houses and about 600 people live and work in the village. We

will travel to the village on the tender and tour the village for

approximately 20 minutes.

17.45 Depart and sail for about 30 minutes to Luon Bo area, where we will

anchor for overnight.

19.00 – 20.30 Dinner - deluxe Vietnamese & Western Buffet or Set Menu Dinner.

20.30

Evening activities include: film entertainment in the dining room at

approximately 9:00, board games and playing cards are available, and

massage services are available. We also offer Squid fishing on the

Boat.

21.00 – 23.00 Happy Hour! Buy one drink - get one free (wine excluded)

23.00 End of Program for Day One.

Page 42: Indochina Sails Presentation

6.45 Coffee, tea and breakfast pastries served in the dining room.

7.00 Enjoy Tai Chi instruction on the sundeck (duration about 30 minutes).

7.45 Enjoy Breakfast served in the dining room.

8.30

Transfer by tender to the “Day Boat” and begin to cruise to some of

Halong Bay’s more untouched locales. Exact locations depend on tide

conditions. Enjoy a leisurely day of kayaking and swimming. A multi-

course lunch will be served mid-day. Pack lightly; swimwear and set of

dry clothes and there may be some walking through shallow water and

on slippery rocks so appropriate shoes for this (you may bring the

sandals provided in your cabins).

16.00 Return by tender to the Indochina Sails boat.

17.45 Food carving demonstration in the dining room.

18.30 Arrive at Luon Bo area - anchor for overnight.

19.00 Deluxe Vietnamese and Western Buffet or Set Menu Dinner.

20.30

Evening activities include: squid fishing from the boat, film

entertainment in the dining room at approximately 21:00, board games

and playing cards are available, and massage services are available.

21.00 – 23.00 Happy Hour! Buy one - Get one free (all beverages except wine by the

bottle).

Day 2

Page 43: Indochina Sails Presentation

Day 3

6.30 Enjoy Tai Chi on the sundeck.

7.00 Coffee, tea and breakfast pastries served in the dining room.

7.45

Arrive by boat at the Surprise Cave - Optional tour program: prepare

for visiting the Surprise Cave OR relax onboard the boat. Massage

service is available.

8.00 Transfer by tender to the Surprise Cave. Tour the cave for

approximately 45 minutes.

9.00 Upon return to the boat please check-out of cabins. Please leave

heavy luggage outside of the cabins (staff will transfer to the pier).

09.00 – 09.30

Upon return to the boat you will have 30 minutes to freshen up and

finish packing. Please remove your belongings from the cabins, you

may leave heavy luggage outside of the cabins (staff will transfer

directly to the pier). Depart for Bai Chay/Halong pier.

9.30

Enjoy Breakfast Set Menu or Buffet in the dining room. We will settle

bills after breakfast. Relax on the sundeck or in the dining room

enjoying the bay scenery as we approach the pier.

11.00 Arrive at Bai Chay/Halong pier. Transfer by tender to the pier, relax

inside the pier building while waiting for return transportation.

Page 44: Indochina Sails Presentation
Page 45: Indochina Sails Presentation

CHARTER CRUISES We can arrange Charter Cruises with flexible Itineraries and

Programs upon advanced reservation.

Upon request, we can organize Special Theme Cruises,

Adventure Outings, Team Building Exercises, Meeting and

Incentive Cruises and other special requests to perfection.

Charter Cruise Rates are based on full occupancy minus charter

cruise discount. Terms and conditions of Indochina Sails apply.

LUXURY YOU DESERVE

Page 46: Indochina Sails Presentation
Page 47: Indochina Sails Presentation
Page 48: Indochina Sails Presentation

INCLUDED • Welcome Drink

• Cruise Itinerary and Program

• Entrance and Sightseeing Fees

• In-house English-speaking Tour Guide

• Luxury Cabins and Suites with A/C

• Luxury en-suite Bathroom

• 1 Vietnamese Lunch and Dinner

• 1 International Breakfast

• Conference Equipment (charter)

• Insurance, Taxes and Service Charges

Page 49: Indochina Sails Presentation

EXCLUDED

• Airfares, Car Transfers and Hotels

• Visa Arrangements

• Massage Services

• Kayaking

• Beverages

• Tips and Personal Expenses

• All other services not clearly mentioned above

LUXURY YOU DESERVE

Page 50: Indochina Sails Presentation

• Preferential TA Rates are provided upon signed

agreement only

• Peak Surcharge Policy: 25% on all rates

• Child Policy: FOC for child < 5 years, Child Rate

for child 5 < 12 years sharing fully-paid cabin, 1

child per double cabin only

• FOC Policy: 10 fully-paid cabins + 1 FOC

• Other Terms and Conditions apply

SALES POLICIES

Page 51: Indochina Sails Presentation

RESERVATION POLICIES

• Cruise Itinerary and Program may be subject to

change at anytime without prior notice

• Advanced reservation is required. Travel agents

must provide full passenger details prior to the

deadline. In case of late arrival, reservations are

not guaranteed and may be subject to cancellation

Page 52: Indochina Sails Presentation

Le Phuong Nhi (Mrs.)

Director of Sales & Marketing

Sales Office, 27, A6, Dam Trau Quarter

Hai Ba Trung District, Hanoi, Vietnam

Tel: +84-4-3984 2362 • Fax: +84-4-3984 4150

Mobile: ++84989 080 379

Website: www.indochinasails.com

E-mail: [email protected]

SALES INFORMATION

Page 53: Indochina Sails Presentation

THANKS FOR YOUR TIME