industry facts - healthcare
TRANSCRIPT
94% of Internet users who have visited a doctor ratings site consider the reviews useful. (Institute for Healthcare Policy, 2014)
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ReviewTrackers Solution Review Trackers offers an easy-to-use software platform that helps medical professionals and healthcare organizations manage reviews and ratings across all major review sites. It also sends timely notifications whenever a new review is posted online by a patient or customer, and it also comes with a tool for helping businesses encourage and generate more positive reviews.
ReviewTrackers Features Centralize All Your ReviewsMonitor the reviews of all your business locations using one dashboard. Review Trackers covers over 40 review sites, including Yelp, Google, Facebook, Foursquare, Citysearch, and Insider Pages, among others.
Multi-Level Login AccessMultiple business locations? Review Trackers gives your team the ability to manage reviews, with access and data segmented by location.
Never Miss A New Review When a new review is identified, Review Trackers sends a notification straight to your inbox and add the review to your dashboard.
Encourage More Positive Reviews Review Trackers’ Review Request tool helps you generate more positive reviews from your satisfied patients and happy customers.
Experienced Support TeamEvery Review Trackers account comes with phone and E-mail support. We’re here to help! Give us a call or send us an E-mail anytime.
Challenge Patients and healthcare seekers are relying increasingly on online reviews as an important component in making health and medical decisions. This makes it critical for physicians, medical professionals, and healthcare providers to stay on top of their business reputation, increase patient satisfaction levels, and manage what patients are saying across all major review sites.6%
94%
47% of patients who look up a physician online feels differently about that physician after viewing his or her profile and reviews.(Vitals, 2013)
��� Approximately 1 of 3 patients use either medical review sites (e.g. Vitals, Healthgrades) or consumer review sites (e.g. Yelp) as tools for finding physicians.
(American Osteopathic Association, 2014)
62% of surveyors said they turn to online reviews in order to find a new doctor. (Software Advice, 2013) 82% of surveyors said that reviews
influence their willingness to be treated by a doctor. (Digital Assent, 2013)
Healthcare seekers are relying increasingly on online reviews as an important decision-making component of their medical needs. And it is difficult, if not impossible, to manually monitor all relevant review sites for multi-location medical practices efficiently.
Problem
Review Trackers offers an easy to use dashboard which aggregates reviews across all major review platforms, including healthcare specific sites, and notifies relevant parties when a new review is posted.
Review Trackers Solution
Allows for multiple users with access and data segmented by location.
Review Trackers Features
Multi-level Login Access
Monitor ALL of your locations in one simple, clean dashboard. Includes 40+ review websites such as Yelp, Google+, as well as, industry-specific sites like HealthGrades, Vitals, RateMDs, and Wellness.com.
Centralize All Your Reviews
When a new review is identified we send a notification straight to your inbox and add it to your dashboard. Never Miss A New Review
Generate additional reviews from your customer/patients with our easy to review request tool. Create Additional Positive Reviews
Every account comes with phone and email support. We’re here to help! Give us a call or send us an email anytime. Experienced Support Team
Contact Kevin [email protected] l (312) 373-0202
85% of surveyors said that they won’t be comfortable choosing a doctor if more than 10 percent of the doctor’s reviews had a one-star rating. (Digital Assent, 2013)
70% of surveyors say that online dentist reviews are just as important as a dentist’s professional credentials. (Dentristy IQ, 2013)
47% of surveyors looked up physicians online and felt differently about the physician after viewing their reviews. (Vitals, 2013) 30% of surveyed parents choose
pediatricians for their children based on online doctor ratings and doctor reviews. (University of Michigan, 2013)