infogov14 - governing sharepoint for user adoption
DESCRIPTION
InfoGovCon - September 9, 2014TRANSCRIPT
Jonathan RaltonBlueMetal Architects
Governing SharePoint for User Adoption
AgendaAdoption
Information Architecture
SharePoint Building Blocks
Governance
Approach
AdoptionGoverning SharePoint for User Adoption
Adoption is about your users and their behavior
Adoption is positive user behavior
You can influence user behavior through change management
Ultimately, the system must sustain user behavior
AdoptionAdoption is accelerated when your users
1. Find the software comprehensive and flexible
2. Truly enjoy their work with and utilization of the software
3. Gain real business value out of it
Information Architecture
Governing SharePoint for User Adoption
Information ArchitectureInformation Architecture
Content Architecture
Taxonomy
Content architecture is a manifestation of your content strategy
Effective content management requires a well designed content architecture
Content Architecture
Your taxonomy is the classification and categorization of your content
Taxonomy Qualities
Structured Organized
Methods Classify Categorize
GoalsMake findableMake usable
Findable
50%50%
Navigation Search Follow a path
Sort or filter
Usable What is it?
Is it useful to me?
Taxonomy
Taxonomy
Findability Usability
Your taxonomy is an integral part of your content architecture plan
Your content architecture is the foundation for achieving content management
Information Architecture
Information Architecture
Content Architecture
User Experience
Your content inventory and delivery will affect your users’ behavior
Ability to find and use your content will drive adoption
SharePoint Building Blocks
Governing SharePoint for User Adoption
Farms Web Applica
tion
Content
Database
Site Collecti
on
Site
List
Library
Folder
Document Set
Site Colum
nContent Type
External
Content Type
Managed
Metadata
Crawled
Property
Managed
Property
Search
Navigation
Workflow
Content
Organizer
Records
Center
Metadata
Content Types
Site Columns
Metadata
Context
Farm
Web Application
Content Database
Site Collection Site List/Library
Item
Item
Site Collection
Site List/Library Item
Site List/Library Item
Content Database
Site Collection Site List/Library Item
Web Application
Content Database
Site Collection Site
List/Library
Item
Item
List/Library ItemSite Collection Site
SharePoint Building Blocks
Taxonomy
Context
SharePoint Building BlocksSite Provisioning
Content Type Syndication
Managed Metadata
Content Replication
Content Organizer
Business Connectivity Services (BCS)
Records Management
Workflow
Search
User Profiles
GovernanceGoverning SharePoint for User Adoption
Pleasantville
© 1998 New Line Cinema
Wild Wild West
© 2014 Universal Studios
Your governance plan prescribes your content’s maintenance and lifecycle
Your governance plan can help or hinder adoption
Your governance plan cannot remain stagnant; it must evolve
ApproachGoverning SharePoint for User Adoption
ApproachTalk to your users
Match SharePoint to the business processes, not the reverse
Consider your culture
Plan before building
Showcase
Revisit
Necessary
SharePoint requires governance to ensure adoption, given its
flexibility and shift in paradigm for online collaboration.
