infoplus site survey · defines all the system programming that makes your communications system...

“What are my Communication Server assets?”

Site Survey

InfoPlus

Inventory

Performance

Backup

Configuration

Security

Produced ForNortel CS1000 Demo

1234567890Customer Number:1/8/2018Reflecting information from:

DISCLAIMERThe information contained in this document is based upon data retrieved remotely from a CommunicationServer. Some of the information presented may be derived, in whole or in part, from this data. Inconsistentand/or incorrect programming of the Communication Server may cause these derivations to be inaccurate.For the sake of consistency in these reports, there may be cases in which a best-effort attempt is made toderive particular information based upon related data in the Communication Server. As the reporting facilitiesof the Communication Server's hardware and software improve, the enhanced data will lead to more accurateInfoPlus reports. Technical errors encountered during the remote transfer of data from the CommunicationServer may cause spurious results in the report. Bristol Capital, Inc. does not guarantee the accuracy of theinformation presented, although reasonable attempts have been and will continue to be made to ensureInfoPlus reports are as accurate as possible.

This report and the information contained herein is to be used only for the purposes intended. Any disclosureof the information contained herein to parties other than the subscriber of this service, or the organizationwhose information is represented, is strictly prohibited.

InfoPlus® is a registered trademark of Bristol Capital, Inc. Montvale, NJCopyright © 1995-2018 Bristol Capital, Inc. All Rights Reserved.

Communications Management with InfoPlusRegardless of the size or type of

organization, there are a few basic concerns

of every communications manager. InfoPlus

services help address those various concerns

through an integrated suite of reports and

analyses.

– This document, the InfoPlus

Site Survey, is a detailed accounting of each of the major hardware and software components of a

Communication Server. Concise and detailed, the Site Survey not only provides a knowledgebase of

purchased resources, it also allows for effective asset management by specifying spare as well as used

and total resources available.

Of increasing importance to communications managers, the Site Survey also lists the manufacturer’s

then current support rating (including “End-of-Life” equipment) on each major component. Awareness

of potential liabilities in the support of this equipment will enable communications managers to make

plans for the maintenance or replacement of obsolete parts.

While the Site Survey is a logical starting point in gaining additional control over your

telecommunications, one may quickly realize the need for an InfoPlus SourceBook. The SourceBook

defines all the system programming that makes your communications system uniquely yours.

Graphics of each set, identification of each software group (Call Pick-up, Intercom, etc.), Trunk

Groups, call routing and even our service improving Action Items are assembled uniquely for your

system.

Other services in the InfoPlus suite include:

• Details a Communication Server’s programming

• Graphics of each set and each button’s feature or line assignment

• Lists of each defined group (Intercom, Call Pick-up, etc.)

• Clearly defines Trunking, Call Routing, and even Calling Privileges

• Service-improving Action Items are uniquely determined for your system

• Consultative Report, not a “data dump”

• Supported by graphical representation of the “important” data

• Analyzes Networks, Trunks, Consoles and even Processors

• Clear recommendations supported by factual data

• Detailed, computerized review of the system’s programming

• Analyses of 83 separate features with security implications

• Each analysis consists of a Feature Description, Security Concerns, and the Findings

• One hour of personal consultation is included

• Off-site backup of your Communication Server’s configuration

• Available at any time for restoration through the Internet

Please contact your telecommunications vendor for additional information about these services.

3

Communications Management with InfoPlusNortel CS1000 Demo

Table of Contents1. System Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2. Software Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Software Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Installed Patches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Software Packages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10System Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Keycodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

3. Hardware Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Modules and Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Station Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

4. Equipment Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Common Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Other Common Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Peripheral Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

5. Manufacturer Support Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24System Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Software Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Central Processing Unit (CPU) Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Modules and Servers Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Card Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Station Equipment Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Voice Mail Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

6. Action Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Service Affecting Action Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Expansion/Upgrade Opportunity Action Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

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Table of ContentsNortel CS1000 Demo

1. System SummaryThe System Summary presents basic Communication Server information that is useful for a high-level understanding ofthe switch. This includes the type of hardware and software installed, serial numbers, and port counts for various facil-ities in the Communication Server. This information may be used to ensure the accuracy of a maintenance contractcovering this Communication Server.

Account Name: Nortel CS1000 DemoCustomer Number: 1234567890Date of Survey: 1/8/2018

Geographic Redundancy: Primary SystemHardware Model: CS1000EAvailability: HighSecurity ID: 12344321Auxiliary ID: 12344321

NOTE: This system uses the Geographic Redundancy system feature. Due to inherent limitations of the CS 1000 platform,certain information from the Secondary System(s) may not have been available at the time of download. If access toall Geographically Redundant Call Servers was not provided, information such as part numbers for cards, SignalingServers, other Call Servers, and Media Gateways may not be included or may be inferred from related data.

Version: 4021Release: 6Issue: 00 R +

Port Counts:SpareWorkingEquippedPort Type51116Analog Station152944Digital Station--11Console--83--IP Telephone808Analog Trunk02323Digital Trunk03232IP Trunk01616DTR--3--Phantom--6--CallPilot--64--DSP--2--Data Port04848IP Physical TN033Miscellaneous--3--Universal Extension--24--Virtual Trunk28348191Totals

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System SummaryNortel CS1000 Demo

2. Software InventoryThe Software Inventory section details the software and licenses that you have purchased, directly or indirectly, fromthe manufacturer. This includes the operating software of the Communication Server, updates to the software, optionalfeatures that have been purchased, and capacity licenses. This information is particularly useful during hardware orsoftware upgrades, business expansions, security evaluations, and implementation changes.

Software VersionsVersion: 4021Release: 6Issue: 00 R +

Installed PatchesThe following patches have been installed and are in service:

FilenamePatch NamePatch Reference #PRSNumberp28682_1.cpmp28682_1ISS1:1OF1Q020384820p17588_1.cpmp17588_1ISS1:1OF1Q00349046-031p24307_1.cpmp24307_1ISS1:1OF1Q016800192p24964_1.cpmp24964_1ISS1:1OF1Q01782930-013p27616_1.cpmp27616_1ISS1:1OF1Q01983521-044p27830_1.cpmp27830_1ISS1:1OF1Q020925945p28064_1.cpmp28064_1ISS1:1OF1Q018498036p28211_1.cpmp28211_1ISS1:1OF1Q01976701-017p28313_1.cpmp28313_1ISS1:1OF1Q02017013-018p28381_1.cpmp28381_1ISS1:1OF1Q02024135-049p28469_1.cpmp28469_1ISS1:1OF1Q0202920910p28475_1.cpmp28475_1ISS1:1OF1Q0202363611p28486_1.cpmp28486_1ISS1:1OF1Q0202226412p28507_1.cpmp28507_1ISS1:1OF1Q0203097713p28537_1.cpmp28537_1ISS1:1OF1Q0202052614p28546_1.cpmp28546_1ISS1:1of1Q02031323-0115p28553_1.cpmp28553_1ISS1:1OF1Q0203408316p28557_1.cpmp28557_1ISS1:1OF1Q0203023517p28564_1.cpmp28564_1ISS1:1OF1Q02028560-0418p28569_1.cpmp28569_1ISS1:1OF1Q0203483519p28579_1.cpmp28579_1ISS1:1OF1Q0203395120p28582_1.cpmp28582_1ISS1:1OF1Q0203313921p28598_1.cpmp28598_1ISS1:1OF1Q0201838422p28631_1.cpmp28631_1ISS1:1OF1Q0203320123p28638_1.cpmp28638_1p28538Q0203215524p28657_1.cpmp28657_1ISS1:1OF1Q0204001525p28665_1.cpmp28665_1ISS1:1OF1Q0203867526p28668_1.cpmp28668_1ISS1:1OF1Q02020734-0227

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Nortel CS1000 DemoSoftware Inventory

FilenamePatch NamePatch Reference #PRSNumberp28674_1.cpmp28674_1ISS1:1OF1Q0203844028p28675_1.cpmp28675_1ISS1:1OF1Q0203539629p28680_1.cpmp28680_1ISS1:1OF1Q0203111830p28681_1.cpmp28681_1ISS1:1OF1Q02029228-0131p28690_1.cpmp28690_1ISS1:1OF1Q0203999432p28712_1.cpmp28712_1ISS1:1OF1Q0204323133p28717_1.cpmp28717_1ISS1:1OF1Q02024455-0134p28719_1.cpmp28719_1p28695_1Q0204198135p28725_1.cpmp28725_1p28679Q0203135936p28728_1.cpmp28728_1ISS1:1OF1Q0203195937p28736_1.cpmp28736_1ISS1:1of1Q0203300038p28760_1.cpmp28760_1ISS1:1OF1Q02039217-0339p28776_1.cpmp28776_1ISS1:1OF1Q02021470-0240p28801_1.cpmp28801_1ISS1:1OF1Q0203332141p28814_1.cpmp28814_1ISS1:1OF1Q0203555542p28819_1.cpmp28819_1ISS1:1OF1Q02049121-0143

The following patches have been installed and are NOT in service:

FilenamePatch NamePatch Reference #PRSNumberp28821_1.cpmp28821_1ISS1:1OF1Q01986974-050p28832_1.cpmp28832_1ISS1:1OF1Q020315021p28852_1.cpmp28852_11SS1:1OF1Q020958382p28869_1.cpmp28869_1ISS1:1OF1Q020433983p28957_1.cpmp28957_1ISS1:1OF1Q020443414p29065_1.cpmp29065_1ISS1:1OF1Q01981776-015p29163_1.cpmp29163_1ISS1:1OF1Q020716266p29164_1.cpmp29164_1ISS1:1OF1Q020714517p29169_1.cpmp29169_1ISS1:1OF1Q020771718p29196_1.cpmp29196_1ISS1:1OF1Q020645039p29208_1.cpmp29208_1ISS1:1OF1Q0207369010p29212_1.cpmp29212_1ISS1:1OF1Q02035822-0111p29233_1.cpmp29233_1ISS1:1OF1Q0208302712p29238_1.cpmp29238_1ISS1:1OF1Q0207984913p29262_1.cpmp29262_1ISS1:1OF1Q0208633314p29272_1.cpmp29272_1ISS1:1of1Q0207790915p29311_1.cpmp29311_1ISS1:1OF1Q0208940716p29343_1.cpmp29343_1ISS1:1of1Q0209222317p29352_1.cpmp29352_1ISS1:1OF1Q0209318818p29368_1.cpmp29368_1ISS1:1OF1Q02012100-0619p29370_1.cpmp29370_1ISS1:1OF1Q0209401220p29406_1.cpmp29406_1ISS1:1OF1Q0208991421p29464_1.cpmp29464_1ISS1:1OF1Q02102219-0122

9

Software InventoryNortel CS1000 Demo

Software PackagesSoftware Package: N/A

The following optional software packages are installed as part of the Communication Server’s base operating software:

DescriptionPackageNumberExtended PBX FeaturesOPTF1Multi-CustomerCUST2Call Detail RecordingCDR4CDR on a Teletype machineCTY5Recorded AnnouncementRAN7Time and Date displayTAD8Do Not Disturb, IndividualDNDI9End to End signalingEES10Intercept TreatmentINTR11Automatic Number IdentificationANI12ANI Route SelectionANIR13Basic RoutingBRTE14Do Not Disturb, GroupDNDG16Make Set BusyMSB17Special Service on 2500 SetsSS2518Digit DisplayDDSP19Office Data Administration SystemODAS20Dial IntercomDI21Charge AccountCHG23Charge Account/Authorization Code (Base Package)CAB24Basic Authorization CodeBAUT25Centralized Attendant Service, (Main)CASM26Centralized Attendant Service, (Remote)CASR27Basic QueuingBQUE28Electronic Switched Network (ESN) Traffic MeasurementsNTRF29Network Class of ServiceNCOS32Call ParkCPRK33System Speed CallSSC34Integrated Message ServiceIMS35Integrated Message ServiceUMG35Integrated Message ServiceUST35Recorded Overflow AnnouncementROA36ESN SignalingNSIG37ESN QueuingMCBQ38Network Speed CallNSC39Basic, Automatic Call Distribution (ACD)BACD40ACD, Package BACDB41ACD, Package CACDC42ACD Load ManagementLMAN43

10


DescriptionPackageNumberMusic PackageMUS44ACD, Package AACDA45Message Waiting CenterMWC46Automatic AnswerbackAAB47Group CallGRP48New Flexible Code RestrictionNFCR49ACD, Package DACDD50ACD/D, Auxiliary Link ProcessorLNK51Forced Charge AccountFCA52Set RelocationSR53Attendant AdministrationAA54History FileHIST55Attendant Overflow PositionAOP56Basic Alternate Route SelectionBARS57Network Alternate RoutingNARS58Coordinated Dialing PlanCDP59Priority QueuingPQUE60Flexible Call Back QueuingFCBQ61Off Hook QueuingOHQ62Network Authorization CodeNAUT63Stored Number RedialSNR64Network TransferNXFR67Flexible HotlineHOT70Deluxe HoldDHLD71Automatic Line SelectionLSEL72500 Set FeaturesSS573Distinctive RingingDRNG74Digital Trunk InterfacePBXI75Departmental Listed Directory NumberDLDN76Command Status LinkCSL77Optional Outpulsing DelayOOD79Station Category InformationSCI80Controlled Class of ServiceCCOS81CDR Queue RecordCDRQ83Multi-Tenant ServiceTENS86Fast Tone and Digit SwitchFTDS87Digital Telephone SetDSET88M3000 Telephone SetTSET89Last Number RedialLNR90Delta II telephone SetsDLT291PretranslationPXLT92Attendant SupervisionSUPV93Call Party Name DisplayCPND95Dialed Number Identification SystemDNIS98

11


DescriptionPackageNumberBackground Terminal FacilityBGD99Room StatusRMS100Message RegistrationMR101Automatic Wake-up Service (BGD)AWU102Property Management System InterfacePMSI103Line Load ControlLLC105Malicious Call TraceMCT107Internal Call Detail RecordingICDR108Auxiliary Processor LinkAPL109Trunk Verification from StationTVS110Time Overflow QueuingTOF111Incoming DID Digit ConversionIDC113ACD Package D Auxiliary SecurityAUXS114Directed Call PickupDCP115ACD Priority AgentsPAGT116Call-by-Call Service SelectionCBC117Calling Line Identification in Call Detail RecordingCCDR118Enhanced MusicEMUS119Group Hunt/DN Access to SCLPLDN120Station Camp-OnSCMP121Flexible Tones & CadencesFTC125Attendant Break-in/Trunk OfferBKI1272M DTIDTI2129Trunk BarringTBAR132Enhanced Night ServiceENS133Flexible Feature CodesFFC139M2250 TCM ConsoleDCON140Multi-Party OperationsMPO141Integrated Services Digital Network Signaling PackageISDN145Primary Rate AccessPRA146ISDN Signaling LinkISL147Network Ring AgainNTWK148Inter-Exchange Carrier (ISDN)IEC149Directory Number ExpansionDNXP150Call Detail Recording ExpansionCDRE151Flexible Services PortFXS152ISDN Application Protocol Third Party VendorIAP3P1532.0 Mbit/s Primary Rate InterfacePRI2154ACD Activity Code EntryACNT155Centrex Switchhook FlashTHF157Feature Group DFGD158Network Attendant ServiceNAS159Flexible Numbering PlanFNP160ISDN Supplementary FeaturesISDN_INTL_SUP161

12


DescriptionPackageNumberScheduled Access RestrictionsSAR162Message InterceptMINT163Limited Access to OverlaysLAPW164International 1.5/2.0 Mb/s GatewayGPRI167Meridian Modular Telephone SetsARIE170Console Presentation Group Level ServicesCPGS172Enhanced Controlled Class of ServiceECCS173Attendant Alternative AnsweringAAA174Network Message ServicesNMS175Enhanced OverflowEOVF178Meridian Hospitality Voice ServicesHVS179Console Digit Key SignalingDKS180Semi-Automatic Camp-OnSACP181Virtual Network ServicesVNS183Overlap SignalingOVLP184Executive Distinctive RingingEDRG185Priority Override/Forced Camp-OnPOVR186Series CallSECL191Remote Virtual QueuingORC-RVQ192Automatic InstallationAINS200International Primary Rate AccessIPRA202Extended Peripheral EquipmentXPE203Enhanced Conference, TDS and MFS cardXCT0204Superloop AdministrationXCT1205Multi Language Wake-upMLWU206Network ACDNACD207Hospitality Screen EnhancementHSE208Meridian Link ServerMLM209Maid IdentificationMAID210VIP Auto Wake UpVAWU212Enhanced ACD RoutingEAR214Enhanced Customer TrunkingECT215Basic Rate InterfaceBRI216Hold in Queue for IVRIVR218Message Waiting Indication Interworking with DMSMWI219Multi-Purpose Serial Data LinkMSDL222FCC Compliance for DID Answer SupervisionFC68223Meridian 911M911224Call Waiting NotificationCWNT225Station Specific Authorization CodeSSAU229ISDN BRI Trunk AccessBRIT233New Format CDRFCDR234BRI line applicationBRIL235Meridian 1 Companion OptionMCMO240

13


DescriptionPackageNumberMulti-User LoginMULTI_USER242Meridian 1 Fault ManagementALRM_FILTER243System Errors and Events LookupSYS_MSG_LKUP245Voice Mailbox AdministrationVMBA246Call ID (for AML Applications)CALL_ID247Enhanced Meridian 911M911 ENH249Direct Private Network AccessDPNA250Station Activity RecordSCDR251Attendant & Network Wide Remote Call ForwardARFW253Phantom TN'sPHTN254Set Based Administration EnhancementsADMINSET256Autodial Tandem TransferATX258Enhanced Call Detail RecordingCDRX259QSIG InterfaceQSIG263North American National ISDN Class II EquipmentNI-2291IP Expansion CabinetsIPEX295MAT Terminal SoftwareMAT296Multiple Queue AssignmentMQA297Calling Party PrivacyCPP301QSIG Generic Functional protocolQSIGGF305Call Park NetworkwideCPRKNET306Call Page NetworkwidePAGENET307Call Party Control on Internal CallsCPCI310Nortel Symposium Call CenterNGCC311Trunk Anti TromboningTATO312Open AlarmsOPEN_ALARM315QSIG Supplementary ServiceQSIG-SS316CCR - NACD InterworkingQTN321Next Generation ConnectivityNGEN324Recorded Announcement BroadcastRANBRD327Music BroadcastMUSBRD328Emergency Services AccessESA329ESA SupplementaryESA_SUPP330ESA Call Number MappingESA_CLMP331CLASS Calling Number DeliveryCNUMB332CLASS Calling Name DeliveryCNAME333NI-2 Call By Call Service SelectionNI-2_CBC334MCDN End to End TransparencyMEET348Meridian Companion Enhanced CapacityMC32350Data Buffering and AccessDBA351Flexible Direct Inward DialingFDID362NGenR2/Meridian Communications Exchange ConnectivityNMCE364Set to Set MessagingSTS_MSG380Corporate DirectoryCDIR381

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DescriptionPackageNumberVirtual OfficeVIRTUAL_OFFICE382Attendant AnnouncementATAN384NI-2 Name Display Supplementary ServiceNI2NAME385M3900 Phase III Productivity EnhancementM3900_PROD_ENH386M3900 Phase III Virtual Office EnhancementVIR_OFF_ENH387ACD/CDN ExpansionACDE388Call Center Transfer ConnectUUI393Observe Agent SecurityOAS394M3900 Full Icon SupportICON397Personal Call AssistantPCA398H323 Virtual OfficeH323_VTRK399Location Code ExpansionLOCX400Proactive Voice Quality ManagementPVQM401Soft SwitchSOFTSWITCH402IP Media GatewayIPMG403Geographic Redundancy Primary SystemGRPRIM404SIP Gateway and Converged DesktopSIP406Call Admission ControlCAC407Multimedia Solution ConvergenceMS_CONV408High AvailabilityHIGH_AVAIL410Mobile ExtensionsMOBX412Telephony ServicesTLSV413Converged Mobile UsersFMCL414Nortel SIP LinesSIPL_NORTEL415Third Party SIP LinesSIPL_3RDPARTY416SIP Line ServicesSIP_LINES417Extended Media Gateway PRI ResourcesExtended MGP Re-

sources418

Zone Based DialingZDB420

System LimitsThe following software licenses have been purchased and installed as part of the Communication Server’s operatingsoftware:

AvailableUsedLimitDescription02020ACD AGENTS2919300ACDN15116AML51116ANALOGUE TELEPHONES26026AST249912500ATTENDANT CONSOLES000BASIC IP USERS1500150BRI DSL000CLASS TELEPHONES

15


AvailableUsedLimitDescription249822500DATA PORTS80080DCH000DECT USERS000DECT VISITOR USER72936DIGITAL TELEPHONES000H.323 ACCESS PORTS2183104IP USERS000ITG ISDN TRUNKS000LTID000MPH DSL000MUS CON25025PCA249732500PHANTOM PORTS000RAN CON5000500RAN RTE02424SIP ACCESS PORTS000SIP CONVERGED DESKTOPS25025SIP CTI TR87011SURVIVABILITY63164TMDI D-CHANNELS21543462500TNS2477232500TRADITIONAL TRUNKS

KeycodesThe following software keycodes have been purchased and installed as part of the Communication Server’s operatingsoftware:

KeycodeNameIRJ3-0DKE-U2MW-8WK0Keycode 1KDAJ-PSOI-34JS-AOAAKeycode 2MWO6-1KDW-KQPQ-AMGBKeycode 36FHN-A2P2-MSKW-P1NAKeycode 40PAM-3YDN-5HGK-M6FSKeycode 5

16


3. Hardware InventoryThe Hardware Inventory section details the Communication Server hardware and telephones that you have purchased,directly or indirectly, from the manufacturer or from other manufacturers. This includes the cabinets (modules), CommonEquipment cards, line and trunk cards, and stations. To provide a complete inventory of physical assets, we also includea list of the trunks programmed in the Communication Server. In cases where the Communication Server data impliesadditional hardware is installed, it will be listed in the Miscellaneous section. This information is particularly useful forhardware or software upgrades, business expansions, multi-site inventory control, and hardware repairs.

NOTE: CS 1000 Geographic Redundant systems do not provide access to all data residing on remote Call Servers. Ifaccess to all Geographically Redundant Call Servers was not provided, information such as part numbers for cards, Sig-naling Servers, other Call Servers, and Media Gateways may not be included or may be inferred from related data.

System MemoryThe following types of memory have been detected in your Communication Server:

Memory SizeMemory Location279 MBTotal Memory

Modules and ServersThe following modules and servers have been detected in your Communication Server:

DescriptionPart NumberQuantityMG 1010E Media Gateway ChassisNTC3102

CardsThe following Common Equipment cards have been detected in your Communication Server:

MemoryHard DriveDescriptionPart NumberQuantityMedia Gateway Utility (MGU)NTC314AA2Call Processor Pentium MNTDW61BA2Media Gateway Controller DSP DaughterboardNTDW62AA2Media Gateway Controller CardNTDW98AA2

2,048 MB32 GBCall Processor Pentium MNTDW99AA2

The following Power Supplies have been detected in your Communication Server:

DescriptionTypePart NumberQuantityMG 1010E Power SupplyPrimary Power SupplyNTC312AA2MG 1010E Power SupplySecondary Power SupplyNTC312AA2

The following Peripheral Equipment cards have been detected in your Communication Server:

TotalSpareUsedDescriptionPart NumberQuantity808ITG Media CardNT0966CA1642539Digital Line CardNT8D02HA416511Analog Message Waiting Line CardNT8D09BA1880Universal Trunk CardNT8D14BB1

17

Hardware InventoryNortel CS1000 Demo

TotalSpareUsedDescriptionPart NumberQuantity32248Voice Gateway Media CardNTDW65AA124123DTI/PRI/DCH TMDI CardNTRB21AB164064Media CardNTVQ01BB2

Station EquipmentThe following stations have been detected in your Communication Server:

Station TypeQuantity111031120611408116521210412205123072001P212002P222004P23220076203322050PC1221032212122501261613390323904439051250011Mobile Extension3

The following add-on modules have been detected in your Communication Server:

TypeQuantity1100 KEM41200 KEM13900 KBA1i2000 KEM1

TrunksThe following trunks have been detected in your Communication Server:

Trunk TypeQuantityDID23

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Nortel CS1000 DemoHardware Inventory

Trunk TypeQuantityIPTI56VGW112

MiscellaneousThe existence of the following hardware items have been inferred from the Communication Server data:

• CallPilot Voice Mail System

Did You Know?

If you would like to see a thorough analysis of your CallPilot system including: user configuration and access, system resourceconsumption, hardware configuration, software configuration and more, contact your InfoPlus sales representative aboutordering a Unified Messaging Survey for the CallPilot platform.

19

Hardware InventoryNortel CS1000 Demo

4. Equipment MapsThe following diagrams depict the hardware that makes up your Communication Server as it appears in the switch. Thehardware is organized into Common Equipment and Peripheral Equipment. The location of certain Common Equipmentcards can not be determined from the data that is available from the switch remotely. These pieces of hardware arelisted in the Other Common Equipment section. The Equipment Maps are most useful for hardware or software upgrades,business expansions, multi-site inventory control, and hardware repairs.


Common EquipmentCommon Equipment maps are not available or not applicable for this type of Communication Server.

Other Common EquipmentThe following report lists other Common Equipment devices as they are configured in the Communication Server.The physical equipment which enables these devices is located in the Common Equipment shelves previously shown.However, the precise location of such equipment (which card slot is occupied) cannot be determined from theCommunication Server data. Thus, the following equipment is resident in the empty slots of the CE shelves shown.(NOTE: CE Shelves are not shown for older SL-1 based PBXs or heritage Nortel 'small' systems.)

The Density of each card type is set by the technician, and therefore may or may not accurately represent thedensity of the card. This information is provided to assist in determining the number of physical cards present. AnI/O device whose Reports Output column is proceeded by an “*” is the System Monitor for the CommunicationServer.

Reports OutputDESDensityCard TypeDeviceModule/SlotMTC SCH BUGTTY 0___________/___MTC SCH BUGTTY 1___________/___MTC SCH BUGTTY 2___________/___SCHPTYTTY 13___________/___MTC SCH BUGPTYTTY 14___________/___

PRI11TMDIDCH 5___________/___PRIT-1___________/___

20

Nortel CS1000 DemoEquipment Maps

Peripheral Equipment

Legend

Card Types:Card Type

Part Number

Used/SparePortsGraphicalPort Count

Release

CPU

Controller

MiscellaneousM

Digital TrunkD

Analog TrunkA

Digital LineD

Analog LineA

Data Line

Announcement

Voicemail

Disk Storage

DTR#

IP Line IP Trunk11

NT8D

14BA

IntegratedServicesIS

SignalingServerSS

1 3 64 5 8 1092 7MGC2322MGU

NT

DW

98AA

U8S0

NT

8D14B

B

U0S8

NT

RB

21AB

U23S0

NT

8D02H

A

U12S4

NT

VQ

01BB

U32S0

NT

VQ

01BB

U32S0

NT

8D02H

A

U6N

TC

314AA

NT

DW

61BA

NT

DW

99AA

MG 1010E 3 - Loop 004 Shelf 0

NTC310 Media Gateway Loop Traffic: 1998 CCSDSP Ports: 64

MGC IP: 10.10.0.20

21

Equipment MapsNortel CS1000 Demo

1 3 64 5 8 1092 7MGC2322MGU

NT

DW

98AA

U8S0

NT

DW

65AA

U8S0

NT

0966CA

U8S0

NT

8D02H

A

U13S3

NT

8D02H

A

U8S8

NT

8D09B

A

U11S5

NT

C314A

A

NT

DW

99AA

NT

DW

61BA

MG 1010E 5 - Loop 008 Shelf 0

NTC310 Media Gateway Loop Traffic: 432 CCSDSP Ports: 48

MGC IP: 10.10.0.21

SLOT 0

SLOT 1 /

SLOT 2 /

SLOT 3 /

SLOT 4 /

VirtualU32

S0

VirtualU32

S0

VirtualU22

S10

VirtualU24

S0

Virtual MG 1000E - Loop 064 Shelf 0

Virtual MG 1000E

CARD 01

CARD 02

CARD 03

CARD 04

22

Nortel CS1000 DemoEquipment Maps

SLOT 0

SLOT 1 /

SLOT 2 /

SLOT 3 /

SLOT 4 /

PhantomU3

S13

Phantom MG 1000E - Loop 068 Shelf 0

Phantom MG 1000E

CARD 01

CARD 02

CARD 03

CARD 04

23

Equipment MapsNortel CS1000 Demo

5. Manufacturer Support AnalysisThe Manufacturer Support Analysis helps you determine which aspects of your Communication Server are no longersupported by the manufacturer, and may be difficult or impossible to replace should they fail. Various pieces of hardwareand software have been classified as End of Services Support, including processors, cabinets, cards, and stations. Foreach aspect of your Communication Server, the report includes a general statement explaining the manufacturer's currentsupport policies, details of how this particular Communication Server is affected by those policies, and an explanationof the level of support that can be expected from the manufacturer for each category. Please note that this report reflectsCommunication Server data and the manufacturer's support policies at a particular point in time (refer to the date onthe cover of this document). This section is particularly useful during hardware or software upgrades and contingencyplanning.


SummaryAccount Name: Nortel CS1000 DemoCustomer Number: 1234567890Overall Impact Rating: High

The System, CPU or System Software are either currently classified 'Remote Only Support' at best, or will be withinthe next nine months.

System Analysis

Current Policy Statement

• The following Systems are classified 'General Availability': CS 1000E with a CPP4 (NT4N39), CP PM, CP MG,or CP DC processor.

• The following Systems are classified 'Manufacturer Support': 11C Cabinet/Chassis with a Small System Con-troller (NTDK20), 61C and 81C with a CPP4 (NT4N39) processor, and the CS 1000M Single and Multi Groupwith a CPP4 (NT4N39) processor.

• The following Systems are classified 'Extended Services Support': CS 1000S and CS 1000M Cabinet/Chassiswith a Small System Controller (NTDK20).

• The following Systems are classified 'Remote Only Support' or worse: L, VL, LE, VLE, A, XL, M, S, SN, MS,N, XN, NT, XT, ST, RT, STE, Options 11, 11E, 21, 21A, 21E, 51, 61, 71, and 81, and any system with a CP1(NT6D66), CP2 (NT9D19), CP3 (NT5D10), CP4 (NT5D03), CP PII (NT4N64), or MSC (NTDK97) processor.

Your System

Your System is: CS1000EStatus: General Availability

ImpactGeneral Availability• The product is currently offered for sale and has full manufacturer support.• Both new systems and existing system expansions are available for sale.• Support contracts covering the product may be purchased and/or renewed.• Full technical support, troubleshooting, and bug fixes are available with a current support contract.

24

Nortel CS1000 DemoManufacturer Support Analysis

• Parts coverage is available with a current support contract.

Software Analysis


• X21 Release 7.6 is classified 'General Availability'.• X11 Releases 23, 24, and 25, X21 Releases 3.0, 4.0, 4.5, 5.0, 5.5, 6.0, 7.0, and 7.5 are classified 'Extended

Services Support'.• X11 Releases 1 through 22, X21 Releases 1.0, 2.0, and all Generics other than X11 and X21 are classified

'Remote Only Support' or worse.

Your System

Your current software is: X21 Release 6 Issue 00Status: Remote Only Support (Targeted to be 'Indefinite Access' on 7/31/2019)

ImpactRemote Only Support• The product is no longer available for sale - neither for new systems, nor existing system expansions.• New support contracts covering the product can no longer be purchased, although existing contracts may

be renewed.• Remote Technical support (Tier I - Tier III Backbone only) is available with a current support contract.• Tier IV technical support and Vulnerability Threat Management are no longer provided.• No new corrective content will be issued. Only existing bug fixes and workarounds are available.• Remote Only Support is generally available for three years following the 'End of Services Parts Support' date,

at Avaya's discretion.

Indefinite Access• The product is no longer available for sale - neither for new systems, nor existing system expansions.• New support contracts covering the product can no longer be purchased, although existing contracts may

be renewed.• All technical support is available only via paid Per Incident (T&M) support.• No new corrective content will be issued. Only existing bug fixes and workarounds are available.

Central Processing Unit (CPU) Analysis


• The CP PM, CP MG, and CP DC processors are classified 'General Availability'.• The CPP4 (NT4N39) processor is classified 'Manufacturer Support'.• The Small System Controller (NTDK20) is classified 'Extended Services Support'.• All Basic, Turbo, Omega, CP1 (NT6D66), CP2 (NT9D19), CP3 (NT5D10), CP4 (NT5D03), CP PII (NT4N64),

and Mini System Controller (NTDK97) processors are classified 'Remote Only Support' or worse.

Your System

Your Processor is: CP PM (NTDW61)Status: General Availability

25

Manufacturer Support AnalysisNortel CS1000 Demo

ImpactGeneral Availability• The product is currently offered for sale and has full manufacturer support.• Both new systems and existing system expansions are available for sale.• Support contracts covering the product may be purchased and/or renewed.• Full technical support, troubleshooting, and bug fixes are available with a current support contract.• Parts coverage is available with a current support contract.

Modules and Servers Analysis


• All PE, EPE, EEPE, and RPE modules are classified 'Remote Only Support' or worse.

Your SystemSupport Rating# Ports in Use# of CardsDescriptionPart #

General Availability14511MG 1010E Media Gateway ChassisNTC310General Availability8810MG 1010E Media Gateway ChassisNTC310


Card Analysis


• Most “QPC” Peripheral Equipment Cards are classified 'Remote Only Support' or worse.

Your SystemSupport Rating# of Ports# of CardsDescriptionTypeNot Rated81ITG Media CardNT0966CAGeneral Availability394Digital Line CardNT8D02HARemote Only Sup-port

111Analog Message Waiting Line CardNT8D09BA

Remote Only Sup-port

01Universal Trunk CardNT8D14BB

General AvailabilityN/A2Media Gateway Utility (MGU)NTC314AAGeneral AvailabilityN/A2Call Processor Pentium MNTDW61BAGeneral Availability642Media Gateway Controller DSP Daughter-

boardNTDW62AA

General Availability81Voice Gateway Media CardNTDW65AA

26


Support Rating# of Ports# of CardsDescriptionTypeGeneral Availability162Media Gateway Controller CardNTDW98AAGeneral AvailabilityN/A2Call Processor Pentium MNTDW99AARemote Only Sup-port

231DTI/PRI/DCH TMDI CardNTRB21AB

General Availability642Media CardNTVQ01BB

Power SuppliesSupport Rating# of CardsDescriptionTypeGeneral Availability4MG 1010E Power SupplyNTC312AA


Remote Only Support• The product is no longer available for sale - neither for new systems, nor existing system expansions.• New support contracts covering the product can no longer be purchased, although existing contracts may

be renewed.• Remote Technical support (Tier I - Tier III Backbone only) is available with a current support contract.• Tier IV technical support and Vulnerability Threat Management are no longer provided.• No new corrective content will be issued. Only existing bug fixes and workarounds are available.• Parts coverage and onsite dispatch are available only via paid Per Incident (T&M) support.• Replacement Parts are limited to available inventory. Repairs may be delayed or require upgrades.• Remote Only Support is generally available for three years following the 'End of Services Parts Support' date,


Station Equipment Analysis


• The following stations are classified 'General Availability': 1100 series, 1200 series, 2200 series, and 3900series phones, 2007, M2016, and 2050 softphone.

• The following stations and consoles are classified 'Manufacturer Support': 2033 and M2250.• The following stations are classified 'Extended Services Support': Phase 2 i2001, Phase 2 i2002, Phase 2

i2004.• The following stations and consoles are classified 'Remote Only Support' or worse: M1009, M1109, M1309,

M2006, M2008, M2009, M2018, M2112, M2216, M2317, M2616, M3000, M3110, M3310, M3820, SL-1, Phases0 and 1 of the i2000 series, and all Consoles except the M2250.

Your SystemSupport Rating# of SetsType

Extended Services SupportWill be 'Remote Only Support' on 12/7/2020

31110

27


Support Rating# of SetsTypeGeneral Availability61120General Availability81140Extended Services SupportWill be 'Remote Only Support' on 12/31/2020

21165

General Availability41210General Availability51220General Availability71230Remote Only Support12001P2Remote Only Support22002P2Remote Only Support322004P2General Availability62007Remote Only Support22033General Availability12050PCGeneral Availability32210General Availability12212Remote Only Support12250Remote Only Support132616Extended Services SupportWill be 'Remote Only Support' on 8/27/2018

23903

Manufacturer SupportWill be 'Extended Services Support' on 6/10/2018

43904

Manufacturer SupportWill be 'Extended Services Support' on 6/10/2018

123905

General Availability11500


Manufacturer Support• The product is no longer offered for new system sales, but is still fully supported.• Options for existing system expansions are specified in the applicable 'End of Sale' notification.• Support contracts covering the product may be purchased and/or renewed.• Full technical support (all tiers) and troubleshooting are available with a current support contract.• Customers without an Avaya support contract are not eligible for Per Incident (T&M) support.• Parts coverage is available with a current support contract.• Manufacturer Support for hardware is generally available for at least three years following the announced

'End of Sale' date.

Extended Services Support• The product is no longer offered for new system sales, but is still supported.• Options for existing system expansions (if available) are specified in the applicable 'End of Sale' notification.• Support contracts covering the product may still be purchased and/or renewed.

28


• Customers without an Avaya support contract are not eligible for Per Incident (T&M) support.• Technical support (Tier I - Tier III Backbone only) is available with a current support contract.• Tier IV technical support and Vulnerability Threat Management are no longer provided.• No new corrective content will be issued. Only existing bug fixes and workarounds are available.• Parts coverage is available with a current support contract.• Replacement Parts are limited to available inventory. Repairs may be delayed or require upgrades.• Extended Services Support for hardware is generally available for three years following the 'End of Manufac-

turer Support' date.

Remote Only Support• The product is no longer available for sale - neither for new systems, nor existing system expansions.• New support contracts covering the product can no longer be purchased, although existing contracts may

be renewed.• Remote Technical support (Tier I - Tier III Backbone only) is available with a current support contract.• Tier IV technical support and Vulnerability Threat Management are no longer provided.• No new corrective content will be issued. Only existing bug fixes and workarounds are available.• Parts coverage and onsite dispatch are available only via paid Per Incident (T&M) support.• Replacement Parts are limited to available inventory. Repairs may be delayed or require upgrades.• Remote Only Support is generally available for three years following the 'End of Services Parts Support' date,


Voice Mail AnalysisCommunication Server data indicates the presence of a CallPilot voicemail system. Selected CallPilot systems willalso be affected by the manufacturer's support status, and this component's current rating should be checked.

Did You Know?

If you would like to see a thorough analysis of your CallPilot system including: user configuration and access, system resourceconsumption, hardware configuration, software configuration and more, contact your InfoPlus sales representative aboutordering a Unified Messaging Survey for the CallPilot platform.

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6. Action ItemsThe Action Items highlight potential capacity issues and upgrade opportunities related to both software and hardware.

Format

This section addresses hardware and software capacity issues, as well as upgrade and expansion opportunities. Forexample, we will alert you to used software licenses exceeding 85% of available capacity, and used hardware portsexceeding 97% of installed capacity. In addition, other issues related to non-current software and inactive softwarepatches may be raised. This information should help you plan for future growth, and avoid unanticipated delays andcosts due to lack of sufficient spare capacity in the event of a hardware failure.

Use

Addressing these issues now will lead to better service, fewer user complaints, a better utilization of system resources,and an easier system to manage.

Periodic updates to the Site Survey or a subscription to GuardianService will help ensure continued functionality of yourCommunication Server before these issues affect your system's performance.

Service Affecting Action ItemsThe following may be service-affecting issues in the programming of the Communication Server:

There were no Action Items of this type raised during the analysis of the Communication Server data.

Expansion/Upgrade Opportunity Action ItemsThe following are capacity expansion and upgrade opportunities:

Out of Service Patches

You have 23 patches that are installed but not placed in service. Refer to the Installed Patches section for a listof all patches in your Communication Server.

Unsupported System Software

This system's software has been classified 'Remote Only Support' by Avaya. Only limited technical supportand no software updates will be provided by the manufacturer. Using unsupported software in an enterpriseenvironment can expose the organization to significant liabilities. Upgrading the software to the most currentversion ensures the greatest technical support, feature enhancements, and security updates from Avaya.

See the section called “Software Analysis” for additional details.

Unsupported Cards

3 of this system's cards have been classified either 'Remote Only Support' or 'Indefinite Access' supportby Avaya. Only limited replacement hardware and technical support (if any) will be provided by the manufacturer.Using unsupported hardware in an enterprise environment can expose the organization to significant liabilities.Upgrading unsupported cards to a current model ensures continued technical support and availability of replace-ment hardware from Avaya.

See the section called “Card Analysis” for additional details.

30

Nortel CS1000 DemoAction Items

Unsupported Stations

51 of this system's stations have been classified either 'Remote Only Support' or 'Indefinite Access' supportby Avaya. Only limited replacement hardware and technical support (if any) will be provided by the manufacturer.Upgrading unsupported stations to a current model ensures continued technical support and availability of re-placement hardware from Avaya.

See the section called “Station Equipment Analysis” for additional details.

Low Software Limits Availability

One or more software limits (SLT / ISM counts) has less than 15% expansion capacity. You may wish to purchaseincreased limits if growth in these areas is expected.

31

Action ItemsNortel CS1000 Demo

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