Infopulse Ukraine Corporate Presentation

• 1. Overview• 2. Competences• 3. Services Snapshot• 4. Global Sourcing Methodologies• 5. Recent deliveries highlight• 6. Key clients List

Agenda

2

Established in 1992 Part of EDB Group since 2007 (EDB ErgoGroup since 2010) 800+ employees Head office in Kyiv, regional development facilities in Zhytomyr, Luhansk and Vinnytsia 2 major production departments

• Application services• ITO services

Process and market certifications ISO 9001:2008 ISO 14001

Technology and business partners IBM Premier Business Partner Microsoft Gold Certified Partner Informatica Business Partner K2 Value Added Reseller Cisco Premier Certified Partner Cisco Express Foundation Specialized Partner

1. Infopulse Overview

3

General information

Certifications & Partners

~130 .NET ~100 Java ~100 Legacy (VB, PowerBuilder, Centura, Cobol) ~ 50 SharePoint (+ProjectServer, Dynamics CRM) ~ 30 BI (SSIS, SSAS, SSRS, Cognos, CrystalReport) ~ 15 EAI (BizTalk, WebSphere MQ, Sopera) ~ 15 Mobile (iPhoneOS, Android) ~ 15 RIA (Silverlight, Flex) ~ 70 Application virtualization & packaging

37%

28%

19%

5%11%

.Net

Java

Virtualization & packaging

Sharepoint and related

Other

2. Competences

4

Technology Competences

Business Domains

Banking, Finance, & Insurance Telecom IT & System management Industry, manufacturing, & retail Healthcare & pharmaceuticals Oil & gas Public sector

3. Services Snapshot

5

Software design & development

Software QA & QC

Applications virtualization& packaging

IT OperationsLegacy applications

modernization & maintenance

Consulting

Project management

Support XRT Universe – “Best treasury management software” awards by Global Finance Magazine in 2005, 2006, 2007

ADW Software Topografische Wandelkaarten - “Overall winner”, 2008, 2009, 2010; “Best digital product”, 2009 – awards by International Map Trade Association

Business processmodeling

Corporate portals

Business Intelligence & Data management

CRM PMO | Resource planning

Workflows & Docflows

Solutions Snapshot

HRM

Knowledge management

6

Software design & Development Services

• Formal approach to requirements development - needs, features, prioritization, traceability etc.

• Use-case specifications or user stories• Supplementary specifications & diagrams• Requirements analysis to ensure quality, eliminate inconsistencies• Tools: Rational Requisite Pro, Telelogic Doors, Borland CaliberRM

Requirements management

• RUP practices for documentation of system architecture and design (UML based)

• Database design model• Tools: Enterprise Architect, Visio, ErWin• Technical decisions documented in SAD (COTS components,

make/buy/reuse analysis etc.)

Analysis & design

• Coding standards• Automated and manual code reviews and cleanups• Unit tests + automated functional tests• Continuous integration + notifications• Commit monitoring• Self-documented code + documentation comments

Implementation

7

Software QA & QC Services

• Black box & White box• Functional testing• Regression testing• Performance / Load / Stress testing• Usability testing • Security testing • Installation testing • Integration testing

Dynamic analysis

• Requirements analysis• Elimination of inconsistencies & incompletenessStatic analysis

• Test Complete• Rational Robot• Unit testing implementation• Custom test framework

Test automation

• Delivery audits• Formal | Agile approaches• RUP, Scrum, CMMI

Process analysis & improvement

8

Simple and straightforward notation Focus on all employees, not only business analysts Direct links between model and actual process

implementation Transparency Ease of certification Flexibility

ShareProcess

Process management solutions

Clarify org. structure and connections Clarify roles & responsibilities Clarify document flows Identify inconsistencies Get integrated picture of business processes in 1

day

ProcessPuzzle

9

Applications virtualization & Packaging Services• Zero applications deployment• Zero applications conflicts and interdependencies • Standard configuration• Quick and safe changes

Applications virtualization

• Standard configurations• Integrated license management• Elimination of excessive users privileges• Unattended deployment• Applications conflicts management• Self-repair capacity

Software packaging

• Dramatic increase of application infrastructure manageability, stability, predictability

• Quick and safe changes• Eliminating of application conflicts• Decreasing of maintenance costs• Increasing business users satisfaction

Benefits

10

Implement ETL for data gathering Implement data quality management routines Maintain data warehouses Build analytical reporting systems Consolidate and aggregate data Multidimensional analysis with OLAP cubes Implement dashboards and indicators Integrated with corporate portals and accessible from

mobile

Services

Business Intelligence Services

Microsoft SQL Server Integration, Analysis, Reporting Services

Microsoft SharePoint Microsoft Excel Services & Performance Point Server IBM Cognos BI, Reports, TM Informatica PowerCenter SAP BusinessObjects & CrystalReports Oracle Data Integrator & Datawarehouse Builder

Technology

11

Consulting Services

• Project management• Requirements analysis & approval• Microsoft Project Server implementation• Analytical reporting• Sarbanes-Oxley compliance• Subcontractors management

Project management

services

• Process analysis• SharePoint implementation• Microsoft Project Server implementation

PMO Automation

• Software development methodology analysis• Technical solution validation• Process improvement planning

Development methodology

implementation

• Project planning methodology trainings• Microsoft Project implementationProject planning

12

ITO Services

• Consulting & Integration Approach• Servers Virtualization and

Consolidation• Infrastructure Management• Security Management

• Managed IT Services - 24/7 • Application Servers• Database Servers• System Services• Network Infrastructure

• Customer Operation• Monitoring & proactivity - 24/7• Specialized service desk

13

Support Services

• Registration and processing of incidents and requests• Consultations• Information tracking in common registration system• Request reception by phone, fax, e-mail• Multi-language support

Single point of access

• 9/5 – support in working time• 24/7 – all day support• Other mode depending on customer requirements

Operating mode

• The possibility of organizing an international service-desk• Using innovative approach and the best specialized tools• Continuous improvements of Support Services

General

14

SharePoint Implementation Services

• ~ 10 implementations• Key features• Integrated news flow• Birthdays• Newcomers• Media gallery• Event calendar• Quick survey

Portal Box

• “Jira for SharePoint”• Customizable record lifecycle• Form presentation rules• Permissions granting rules• Lightweight flash-based charts• Cross-SharePoint filtered lookups• Flexible notification rules• User assistance & adaptation features

Issue tracking & order management

15

State transition

rules processor

Human Resources

Management

Knowledge Management

SecurityManagement

ProjectManagement

IT ServicesManagement

ApplicationServices

Management

EnvironmentalManagement

RiskManagement

Quality Management

4. Global Sourcing Methodology

16

PhysicalSecurity

LogicalSecurity

Financial Security

Transparent delivery framework

Quality-centered Competence-driven Security-based

IT Operation Service Models

17

• Intuitive and illustrative navigation

• Used by all employees to speed-up adaptation and knowledge sharing

• Integrated information management

• Reporting and analysis• Data exchange with

external systems• Supports changes in

organizational structure

Integrated delivery management system

18

Click!

5. Recent deliveries highlightCustomer Country

Business domain

Solution domain

Service domain Project

EDB NO Banking Mobile Software development2010, iPhone-based mobile banking application for Sparebank 1 link to Apple store

American Chamber of Commerce

UA Public sector SharePoint Software developmentSince 2009, both public & internal portals for ACC in Ukraine, about 16 000 registered users

Kyivstar UA Telecom SharePoint Software development2010, Internal portal, PMO processes support, issue tracking, integration with ProjectServer

Allianz UA Insurance BISystem integration; Software development

Since 2007, core assistance center software & key business analysis reporting system provided

Gorenje UA Retail SaaS, BISoftware development; Support

Since 2007, collection of market information from regions, and consolidation for central office

AuditData DK HealthcareCustom

softwareSoftware development

Since 2005, hospital management and audiology devices control system

Rand McNally US Digital contentCustom

softwareSoftware QA

Since 2006, testing various maps and trips related software, both manually & automatically

Revacom DE System management

Packaging & virtualization

Software developmentSince 2005, applications packaging and virtualization factory for UBS, HP, Swisscom and other top customers

ScanJour DK Public sectorCustom

software, SharePoint

Software development; Support

Since 2007, development and maintenance of ScanJour Captia system

Agillic DK TelecomCustom

software, RIASoftware development; Support

Since 2005, development and maintenance of customer lifecycle management system for major Telecoms

19

6. Key clients List

20

Please contact us for any detailed information!

Sales and Marketing Departmenttel: +380 44 457 84 68

+380 44 456 24 56

e-mail: info@infopulse.com.ua www.infopulse.com.ua