inform, inspire, and motivate - flwomeninenergy.com · inform, inspire, and motivate laura crouch...

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INFORM, INSPIRE, AND MOTIVATE LAURA CROUCH DIRECTOR, COMMUNITY RELATIONS, LOCAL GOVERNMENT, AND ECONOMIC DEVELOPMENT WheŶ I ǁas pƌepaƌiŶg foƌ Đollege aŶd deĐidiŶg ǁhat I ǁaŶted to studLJ, ŵLJ fatheƌ ;a high sĐhool teaĐheƌ aŶd ĐoaĐhͿ suggested that I ĐoŶsideƌ eleĐtƌiĐal eŶgiŶeeƌiŶg. We had a faŵilLJ fƌieŶd ǁho had gƌaduated fƌoŵ USF ǁith aŶ eleĐtƌiĐal eŶgiŶeeƌiŶg degƌee, aŶd she lateƌ ǁeŶt to ǁoƌk foƌ Taŵpa EleĐtƌiĐ. He loǀed the idea of a sŵaƌt ǁoŵaŶ iŶ a ĐhalleŶgiŶg feld aŶd thought the eŶeƌgLJ iŶdustƌLJ held so ŵuĐh oppoƌtuŶitLJ foƌ a lifeloŶg Đaƌeeƌ. He also thought it ǁas Đool that that she had leaƌŶed to Đliŵď poǁeƌ poles! IŶitallLJ, I ǁasŶ’t espeĐiallLJ keeŶ oŶ his idea. I had ďeeŶ the editoƌ of ŵLJ high sĐhool LJeaƌďook aŶd loǀed liteƌatuƌe – eŶgiŶeeƌiŶg did Ŷot souŶd like the plaŶ foƌ ŵe. But as I staƌted takiŶg Đlasses, I disĐoǀeƌed that I had aŶ afŶitLJ foƌ ŵath aŶd sĐieŶĐe that, uŶtl theŶ, I hadŶ’t tapped iŶto. I ƌeallLJ eŶjoLJed the ĐhalleŶgiŶg Đouƌseǁoƌk aŶd ďegaŶ to puƌsue a degƌee iŶ ĐheŵiĐal eŶgiŶeeƌiŶg. DuƌiŶg ŵLJ last seŵesteƌ, I had the oppoƌtuŶitLJ to iŶteƌŶ ǁith Taŵpa EleĐtƌiĐ’s eŶǀiƌoŶŵeŶtal depaƌtŵeŶt aŶd that is ǁheŶ it all staƌted ĐoŵiŶg togetheƌ. It ǁas ŵLJ fƌst oppoƌtuŶitLJ to applLJ ŵLJ degƌee to the ǁoƌk I Đould ďe doiŶg. It ǁas ĐhalleŶgiŶg aŶd ƌeǁaƌdiŶg – leaƌŶiŶg hoǁ to ǁoƌk ǁithiŶ the ǀaƌious ƌegulatoŶs aŶd peƌŵits, ǁhile ďalaŶĐiŶg the Ŷeeds of opeƌatoŶs – lookiŶg foƌ ǁiŶ-ǁiŶ solutoŶs. Thƌough this edžpeƌieŶĐe, I ǁas aďle to see that the eŶeƌgLJ iŶdustƌLJ pƌoǀides ǀiƌtuallLJ uŶliŵited oppoƌtuŶites foƌ ĐoŶtŶuous leaƌŶiŶg aŶd gƌoǁth. It got ŵe edžĐited aďout ǁhat ŵLJ futuƌe aŶd Đaƌeeƌ ŵight look like. DuƌiŶg ŵLJ Đaƌeeƌ at Taŵpa EleĐtƌiĐ, I haǀe ǁoƌked iŶ eŶǀiƌoŶŵeŶtal, ƌegulatoƌLJ, geŶeƌatoŶ plaŶŶiŶg, poliĐLJ, stƌategLJ, aŶd Ŷoǁ ĐoŵŵuŶitLJ ƌelatoŶs. While I haǀeŶ’t leaƌŶed to Đliŵď a poǁeƌ pole LJet, I haǀe ďeeŶ to the top of the ϱϬϬ- foot tall staĐks at the Big BeŶd poǁeƌ plaŶt. I aŵ pƌetLJ suƌe that ǁould haǀe iŵpƌessed ŵLJ Dad! CaŶ LJou tell us aďout LJouƌ ĐuƌƌeŶt ƌole? CuƌƌeŶtlLJ, I aŵ DiƌeĐtoƌ of CoŵŵuŶitLJ RelatoŶs, LoĐal GoǀeƌŶŵeŶt aŶd EĐoŶoŵiĐ DeǀelopŵeŶt foƌ the Taŵpa/I-ϰ ƌegioŶ of Taŵpa EleĐtƌiĐ aŶd Peoples Gas. IŶ this ƌole, ŵLJ teaŵ aŶd I ǁoƌk to ƌepƌeseŶt the ĐoŵpaŶLJ iŶ the ĐoŵŵuŶites ǁe seƌǀe – eǀeƌLJthiŶg fƌoŵ fƌaŶĐhise agƌeeŵeŶts to pƌojeĐt outƌeaĐh to suppoƌt of ĐoŵŵuŶitLJ iŶitatǀes aŶd ƌesolǀiŶg ĐoŵŵuŶitLJ ĐoŶĐeƌŶs. Ouƌ teaŵ seƌǀes as the eLJes aŶd eaƌs of the ĐoŵpaŶLJ, aŶd ďƌiŶgiŶg the outside ǀieǁ iŶto ouƌ iŶteƌŶal deĐisioŶ ŵakiŶg is ouƌ pƌiŵaƌLJ ŵissioŶ. We ǁaŶt to ďe ĐeƌtaiŶ that the pƌioƌites of the ĐoŵŵuŶites ǁe seƌǀe aƌe ouƌ pƌioƌites as ǁell. We also ǁaŶt to ŵake suƌe that the ĐoŵŵuŶites ǁe seƌǀe aƌe aǁaƌe of ouƌ aĐtǀites aŶd aďle to pƌoǀide iŶput – esseŶtallLJ a feedďaĐk loop. What iŶspiƌed LJou to joiŶ the eŶeƌgLJ iŶdustƌLJ? ϭ TAMPA ELECTRIC – PEOPLES GAS ChalleŶge LJourself to look for solutoŶs ǁhere others doŶ’t see theŵ. AtraĐtŶg Ŷeǁ ĐoŵpaŶies aŶd helpiŶg ĐurreŶt ĐoŵpaŶies to edžpaŶd ĐlearlLJ helps the loĐal eĐoŶoŵLJ groǁ aŶd ŵakes for a ǀiďraŶt ĐoŵŵuŶitLJ.

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Page 1: INFORM, INSPIRE, AND MOTIVATE - flwomeninenergy.com · INFORM, INSPIRE, AND MOTIVATE LAURA CROUCH DIRECTOR, ... ad akes for a irat ouit. ... Leaig ho to thi vk a vd pole -sole is

INFORM, INSPIRE, AND MOTIVATE

LAURA CROUCH

DIRECTOR, COMMUNITY RELATIONS, LOCAL GOVERNMENT, AND ECONOMIC DEVELOPMENT

Whe I as p epa i g fo ollege a d de idi g hat I a ted to stud , fathe a high s hool tea he a d oa h suggested that I o side ele t i al e gi ee i g. We had a fa il f ie d ho had g aduated f o USF ith a ele t i al e gi ee i g deg ee, a d she late e t to o k fo Ta pa Ele t i . He lo ed the idea of a s a t o a i a halle gi g field a d thought the e e g i dust held so u h oppo tu it fo a lifelo g a ee . He also thought it as ool that that she had lea ed to li po e poles!

I itiall , I as ’t espe iall kee o his idea. I had ee the edito of high s hool ea ook a d lo ed lite atu e – e gi ee i g did ot sou d like the pla fo e. But as I sta ted taki g lasses, I dis o e ed that I had a affi it fo ath a d s ie e that, u til the , I had ’t tapped i to. I eall e jo ed the halle gi g ou se o k a d ega to pu sue a deg ee i he i al e gi ee i g. Du i g last se este , I had the oppo tu it to i te ith Ta pa Ele t i ’s e i o e tal depa t e t a d that is he it all sta ted o i g togethe . It as fi st oppo tu it to appl deg ee to the o k I ould e doi g. It as halle gi g a d e a di g – lea i g ho to o k ithi the a ious egulatio s a d pe its, hile ala i g the eeds of ope atio s – looki g fo i - i solutio s. Th ough this

e pe ie e, I as a le to see that the e e g i dust p o ides i tuall u li ited oppo tu ities fo o ti uous lea i g a d g o th. It got e e ited a out hat futu e a d a ee ight look like.

Du i g a ee at Ta pa Ele t i , I ha e o ked i e i o e tal, egulato , ge e atio pla i g, poli , st ateg , a d o o u it elatio s. While I ha e ’t lea ed to li a po e pole et, I ha e ee to the top of the -

foot tall sta ks at the Big Be d po e pla t. I a p ett su e that ould ha e i p essed Dad!

Ca ou tell us a out ou u e t ole?

Cu e tl , I a Di e to of Co u it Relatio s, Lo al Go e e t a d E o o i De elop e t fo the Ta pa/I- egio of Ta pa Ele t i a d Peoples Gas. I this ole, tea

a d I o k to ep ese t the o pa i the o u ities e se e – e e thi g f o f a hise ag ee e ts to p oje t out ea h to suppo t of o u it i itiati es a d esol i g o u it o e s. Ou tea se es as the e es a d ea s of

the o pa , a d i gi g the outside ie i to ou i te al de isio aki g is ou p i a issio . We a t to e e tai that the p io ities of the o u ities e se e a e ou p io ities as ell. We also a t to ake su e that the o u ities e se e a e a a e of ou a ti ities a d a le to

p o ide i put – esse tiall a feed a k loop.

What i spi ed ou to joi the e e g i dust ?

TAMPA ELECTRIC – PEOPLES GAS

Challe ge ourself to look for solutio s here others do ’t see the .

Attra ti g e o pa ies a d helpi g urre t o pa ies to e pa d learl helps the lo al e o o gro

a d akes for a i ra t o u it .

Page 2: INFORM, INSPIRE, AND MOTIVATE - flwomeninenergy.com · INFORM, INSPIRE, AND MOTIVATE LAURA CROUCH DIRECTOR, ... ad akes for a irat ouit. ... Leaig ho to thi vk a vd pole -sole is

Please des i e to us ou jou e i a i i g he e ou a e o . What is a idea, a otto, a i sight, a pe so , o a e pe ie e that ou feel has oti ated ou alo g the a ?

M p i a d i e has ee a ti g to e i ol ed i p oje ts a d topi s that a e i pa tful to o pa a d i te esti g to e. I a t to ake a diffe e e he I o e to o k, a d I a t to lea e thi gs ette tha I fou d the . I also had a lot of good ad i e a d

e to i g alo g the a . Wo ki g i the e e g i dust , the e is o sho tage of halle gi g oppo tu ities. Looki g at the a ee

paths of people ho e e espe ted fo thei k o ledge a d ho I ad i ed as oti atio al alo g the a . I ould look fo oppo tu ities to gai si ila e pe ie es – th ough e i o e tal, egulato , ge e atio pla i g, poli a d st ateg – i a eas he e ou lea hat d i es the usi ess. Mo i g i to o u it a d

go e e t elatio s a d ei g a le to use all that I ha e lea ed to ide tif pa t e ships a d o e tio s et ee ou o pa a d the o u it has eall ee e iti g.

I a t to ake a differe e he I o e to

ork, a d I a t to lea e thi gs etter tha I fou d

the .

Ge e all , he people thi k of a ee s i the utilit se to , the a thi k e gi ee , li e o ke , o usto e se i e ep ese tati e. You ole is a u i ue o e. Ca ou tell us a out the sig ifi a e of ou ole

i the e e g i dust , espe iall as it pe tai s to the g o th of ou e o o ?

We a e a e e g pa t e i ou egio ’s g o th a d a o t i uto to a i o ati e o u it ultu e. Th ough o st u tio of e e a le e e g p oje ts, g id ode izatio , t a sitio i g to LED/s a t st eet lighti g a d sto

ha de i g – a o g othe thi gs – e a e aki g ou egio o e appeali g to usi ess. Att a ti g e o pa ies a d helpi g u e t o pa ies to e pa d lea l helps the lo al e o o g o a d akes fo a i a t o u it . We o k ith leade s i ou o u it a d i e o o i de elop e t to p o ide a o plete pi tu e to a p ospe ti e o pa of ou o u it ’s usi ess li ate.

Ma e pe ie es ha e a li k o e t. I the ou se of ou a ee , a ou e all a pa ti ula o e t he it t ul li ked fo ou that

e e g is the pla e to e?

This is fu , ut I al a s thi k of the o e t that I spoke to olde so ’s P e-Ki de ga te lass. I e t ith ha d hat, steel-toed oots, a d safet glasses. I also had TECO shi t o as ell. Afte talki g to the a out po e pla ts a d u ket t u ks, I left to go a k to o k. I late fou d out that the lass had sta ted efe i g to e as Ele t i Gi l – hi h ade e feel like a it of a supe he o! It also felt o the a k, so that as he I k e e e g

as the pla e fo e.

What is the ost e o a le lesso o skill that ou ha e lea ed i the e e g i dust ?

T o skills that ha e eall ade a diffe e e fo e e e lea i g to a t oth as a t a slato a d a p o le sol e . Co e i g ou sto to e te al stakeholde s a d i gi g thei sto a k i to the o pa to eate a o o solutio . Let’s e ho est, the e e g i dust is full of e gi ee s ho a e e st aightfo a d a d logi d i e – a d egulatio does ot al a s see logi al to the . Bei g a le to t a slate the te h i al aspe ts of the e gi ee ’s

ope atio al eeds to egulato s a d i e e sa eates a u h o e o ka le egotiati g positio . Bei g a le to p o le sol e th ough diffi ulties a d a hie e o ka le, lasti g solutio s is ke , too. Co o to oth is eall liste i g to hat the pa ties a e sa i g a d o ki g to ha e those eeds et.

Be ope to opportu ities to put o a hard hat, safet glasses a d steel-toed oots – the ti e spe t at the pla ts a d out i the field – orki g

ith pla t e gi eers a d proje t a agers ill help ou o u i ate, put issues

i o te t a d pai t a pi ture of hat is goi g o i our

orld to others.

Page 3: INFORM, INSPIRE, AND MOTIVATE - flwomeninenergy.com · INFORM, INSPIRE, AND MOTIVATE LAURA CROUCH DIRECTOR, ... ad akes for a irat ouit. ... Leaig ho to thi vk a vd pole -sole is

What is a halle ge that ou ha e ee p oud to see the i dust o e o e?

Re e tl , ou i dust a d o u ities eall a e togethe o the Hu i a e I a e o e effo ts. It as a d a ati sho i g of ho ha d the people i ou i dust o k a d ho u h the a e a out thei o u ities. So a people pit hi g i a d doi g o pletel diffe e t sto dut jo s f o thei o al assig e ts. Nothi g akes

e p oude tha seei g o o s of u ket t u ks o i g i to the state a d a assi g at i ide t ases. We had li e e f o as fa a a as E e a No a S otia o ki g i ou se i e te ito . It as t ul a o u e tal effo t a d

hile the e a e al a s thi gs to o k o , it is o e halle ge e should olle ti el e p oud of as ell.

What is a spe ial a ea of oppo tu it that ou see i e e g ?

Fo Ta pa Ele t i , I see a oppo tu ities ei g ought th ough ou a uisitio E e a. Bei g pa t of a la ge o pa ith di e se e pe ie es a d k o ledge has eall e pa ded ou st ategi pla i g a d te h olog sele tio p o esses. Bei g e posed to e a s of thi ki g a d ha i g f esh

oi es as pa t of the p o ess is e e gizi g. I a also e e ited ith the e e t a ou e e t of Na To e as Ta pa Ele t i ’s P eside t a d CEO.

I et Na he the E e a t a sa tio as fi st a ou ed i a d she is a a i g a d olla o ati e leade . She is o itted to ou o u it a d a i g o the lo g sta di g t aditio s of Ta pa Ele t i . I look fo a d to o ki g ith he as she gets i ol ed i the e e g i dust at the lo al a d

state le el. She ill e a asset to oth Ta pa Ele t i a d Flo ida.

Ho do st o g o u it elatio s suppo t the oppo tu it a d g o th that the e e g i dust p o ises?

Bei g tu ed i to ou o u ities e su es that e a e g o i g i a s that suppo t thei isio fo the egio , i ludi g thei desi e fo lea e e e g a d i o atio . As ou o u ities g o , e eed to u de sta d ho e a e a pa t of that a d ho e a suppo t the as ell.

What ad i e ould ou gi e to othe o e ho aspi e to joi the e e g i dust , espe iall o the o u i atio s a d de elop e t side?

Bei g tu ed i to our o u ities e sures that

e are gro i g i a s that support their isio for the

regio – i ludi g their desire for lea er e erg

a d i o atio .

The est ad i e I a gi e is to sta t ith a solid, e satile deg ee i e gi ee i g o a othe e uall halle gi g field that ou lo e. Lea i g ho to thi k a d p o le -sol e is a skill that ill a ou th ough. Be o d this, lea the

usi ess f o as a a gles as ou a . U de sta d the d i e s. Be ope to oppo tu ities to put o a ha d hat, safet glasses a d steel-toed oots – the ti e spe t at the pla ts a d out i the field – o ki g ith pla t e gi ee s a d p oje t a age s ill help ou o u i ate, put issues i o te t a d pai t a pi tu e of hat is goi g o i ou

o ld to othe s. Challe ge ou self to look fo solutio s he e othe s do ’t see the . This is a g eat i dust ith i o atio happe i g dail . If ou ha e the agi skill set that i ludes te h i al k o ledge a d the a ilit to o u i ate, ou oppo tu ities a e e dless.

What do ou look fo a d to ost i the o k that ou do?

Co e ti g o pa to the o u ities e se e; telli g ou sto ; u de sta di g ho e a o k togethe ; ei g eati e; i o ati e pa t e ships; a d olla o atio .

O e of fa o ite olla o ati e p oje ts as o ki g ith I o atio Pla e USF A ea I o atio Dist i t , Hills o ough A ea Regio al T a sit HART Autho it , a d Tesla o HART’s H pe Li k se i e - a ide sha i g-like se i e

he e use s ill e a le to hi e a Tesla Model X to get the f o thei us stop to thei fi al lo atio . B i gi g togethe a o u it eed, a i o ati e app oa h a d utti g edge ele t i ehi les as a eall e a di g e pe ie e.

Page 4: INFORM, INSPIRE, AND MOTIVATE - flwomeninenergy.com · INFORM, INSPIRE, AND MOTIVATE LAURA CROUCH DIRECTOR, ... ad akes for a irat ouit. ... Leaig ho to thi vk a vd pole -sole is

The a ual Florida's Wo e i E ergy Leadership Foru FWELF ai s to pro ote opportu ities i the e ergy i dustry y re og izi g the su ess that o e leaders i the e ergy i dustry ha e de o strated i gro i g Florida’s e o o y a d di ersifyi g a already tre e dous orkfor e.

.FLWo e i E ergy. o | @FLWo e i E ergy

Des i e the e e g i dust usi g o e o d, a d sha e ith us h ou hose this o d.

VIBRANT. I elie e this des i es the i dust as it is o – a i dust that is e ol i g, pe haps ei g dis upted e e gi g te h ologies, espo di g to ha gi g usto e e pe tatio s, e e a le

oppo tu ities.