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INFORMATION DOCUMENT 19 March 2013 Department Page Strategy and Governance CEO meetings/functions attended Murraylands Tourism Partnership Tourism/District map projects Industry and Motorsport DPA update Social Planning Project update Disability Discrimination Act (DDA) Action Plan update ALGA correspondence 2 Community and Corporate WH&S & Risk Management report Human Resources report OPAL Community Events, Grants and Donations Starclub Field Officer Program Coonalpyn and District A&H Show Society Healthy Murraylands Records Management 9 Infrastructure and Assets Kerbside collection data 24

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INFORMATION DOCUMENT

19 March 2013

Department

Page

Strategy and Governance CEO meetings/functions attended Murraylands Tourism Partnership Tourism/District map projects Industry and Motorsport DPA update Social Planning Project update Disability Discrimination Act (DDA) Action Plan update ALGA correspondence

2

Community and Corporate WH&S & Risk Management report Human Resources report OPAL Community Events, Grants and Donations Starclub Field Officer Program Coonalpyn and District A&H Show Society Healthy Murraylands Records Management

9

Infrastructure and Assets Kerbside collection data

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STRATEGY & GOVERNANCE

Information items

1. CEO MEETINGS / FUNCTIONS ATTENDED

Date Who/organisation Regarding Location

February 2013

20 Norman Waterhouse AWU negotiations Adelaide

21 Mayor and Brenton Lewis Meningie Diversification Project

Murray Bridge

25 Combined Managers Meeting

Tailem Bend

27 Stephen Mudge, EPA Environmental nuisance legislation

Tailem Bend

Elected Members CEO Performance Review Tailem Bend

Special Council meeting Tailem Bend

March 2013

1 Geoff Smith Tintinara Homes and Community Centre committee issues

Tintinara

Michael Bagshaw Meningie Diversification Project

Meningie

Cr. Dawes Meningie Birdman project Meningie

4 & 5 Sick leave

7 Leadership Team and Manager Corporate Support

2013/14 Annual Business Plan and Budget

Tailem Bend

12 Leadership Team Meeting Tailem Bend

13 Norman Waterhouse property workshop and Ngarrindjeri claim briefing

Tailem Bend

Special Council meeting Tailem Bend

14 Director Infrastructure & Assets

Various issues Tailem Bend

18 LGA Mutual Liability Scheme

Regional issues discussion Tailem Bend

19 Council meeting Peake

2. MURRAYLANDS TOURISM PARTNERSHIP

On Wednesday 8th March 2013 the Murraylands Tourism Partnership (MTP) met at the Mid Murray Council with representatives from SATC to discuss the implementation of the Murray River, Lakes and Coorong Destination Action Plan (DAP). It has been nine months since the DAP was adopted.

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This meeting was another positive example of the excellent relationship that has been developed between the MTP, in particular Candace Torres (Tourism Marketing Manager), and SATC. Some of the points of interest from the meeting include:

Experiences. o The first experience developed as part of implementing the DAP has been

the promotion and support of the ‘Canoe the Coorong’ tourism experience. The Canoe the Coorong will be officially launched in May, further details of this event will be forwarded to elected members in due course.

o There will be a Murray River Innovation Workshop facilitated by SATC in late April. This will include representatives from both the Murraylands and Riverland regions and the outcome will be to undertake consumer testing of 3 experiences (at least one will be from the Murraylands). The focus of the workshop will be very much new experiences that could be developed for the regions.

o There has been some delay in establishing a touring route strategy however it will be based on themes and experiences instead of geographic locations (such as the Melbourne to Adelaide route for example).

Marketing o 38 people have visited the region through famil tours organised by the

SATC, including 22 media representatives and 16 trade representatives. This has included a strong representation of NZ representatives. It should be noted that SA has become the third most popular destination for New Zealanders, in 2002 SA was ranked 8th. Feedback from NZ representatives is that SA owns the river experience as well as the food and wine experience.

o There is a big potential market for birdwatchers for the region, especially from the UK. A recent famil tour resulted in several positive blogs and articles about the region in birdwatching magazines that have a very large reach to the birdwatching fraternity.

o There have been adverts promoting the region, and especially the Coorong, placed on many bus shelters around Adelaide.

o The front page of the new visitor guide for the Murray River, Lakes and Coorong has a picture of people canoeing in the Coorong.

o It was raised at the meeting that the extensive recent marketing of the Coorong, as part of marketing the region, has been in part, facilitated by the Coorong District Councils decision realign with the Murraylands. Without this decision by Council is it likely such marketing would not have occurred to the extent it has.

Events o In August/September there will be a workshop targeted at assisting the

promotion of 5 existing events. o MTP have been working on establishing a direct feed from Council websites

to murrayriver.com.

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o The River Run event proposal is still being investigated. This event received excellent consumer testing results however the Riverland region has not been supportive. MTP are very keen to further explore the event and its feasibility if only being in this section of the river. It may be that the event starts small and if successful, could expand in future years to include the Riverland.

o There is a potential opportunity through Tasting Australia that regional events could be developed in conjunction with the Tasting Australia Events in the capital cities. The theme being ‘Real Food, Real People, Real Life’.

Infrastructure o 100% of land based accommodation in the region is 3 star or less. o There is still a need to ensure that houseboats and river shacks are

included in the accommodation statistics. Houseboats in particular are a very important part of accommodation offered across the region. Whilst houseboats are not reflected in SATC statistics, their importance cannot be identified and therefore it is hard to build an argument that houseboats should also be eligible for the Tourism Development Fund.

o Houseboats play an important role in attracting international visitors (particularly from NZ) and their mobility is a distinct advantage (as evidenced at the pedal prix in Murray Bridge).

o RV Friendly status and dump points were discussed. There has been some dissenting views in the community regarding the RV status and its effect on local caravan parks for example.

Overall, the MTP meeting was positive and informative. Some of the key points from the meeting was the need to keep clear communication between MTP and SATC and to continue the positive working relationship. Most actions set out in the DAP are being implemented however it was indicated that clearer timeframes should be included in the DAP to ensure greater accountability. The MTP is starting to gain real momentum, particularly through the great work of Candace Torres.

3. TOURISM/DISITRCT MAP PROJECTS

Elected members may recall Council’s resolution regarding tourism maps in November 2012:

425/12 COORONG TOURISM MAP PROJECTS Moved Cr. McKinna, Sec. Cr. Wright that Council:

1. Allocates up to $5,000 Towards the Coorong Country Map Project by Discover Murray River and Meningie Progress Association;

2. Considers an allocation of up to $5,000 for a second tourism map for the Dukes Highway and Mallee region of the Council district in its deliberations for the 2012/2013 Budget.

CARRIED UNANIMOUSLY

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The above resolution followed a briefing session provided by Shane Strudwick (Discover Murray River) on Thursday 8 November 2012 which gave an overview of Discover Murray River and its website, app and tourism activities as well as its current partnership with the Meningie Progress Association to develop a tourism map for the Coorong District Council. Progress on completing the Coorong Country Map has been made and it is anticipated the map will be completed by the end of March. The only delay has been finalising a couple of advertisers. It is anticipated that a launch of the map will occur in May in conjunction with the launch of the Canoe the Coorong experience. The maps have been updated to reflect the level of detail in our previous district road maps. Provided the $5,000 contribution to the second tourist/district map, focused on the Mallee and Dukes Highways, remains in the 2013-2014 budget then that project will commence in July 2013. It is evident that the development of these two tourism/district maps will ensure a much improved mapping resource for locals and visitors alike which will provide an excellent replacement to the old district map.

4. INDUSTRY AND MOTORSPORT DPA UPDATE Progress on the Industry and Motorsport DPA has slowed recently with the resignation of Councils previous Senior Planning Officer and advice received from the Department of Planning, Transport and Infrastructure (DPTI). DPTI forwarded comments received from the SAMDNRM Board, its Transport Division and the EPA based on the Statement of Intent (SOI). As a result several amendments have been made to the SOI and it has been forwarded to DPTI for approval. Several additional investigations have also been included in the DPA as well. The DPA will be presented to Council’s SPDP Committee in late March with the aim of it being presented to Council at its April 2013 meeting for it to be released for agency and public consultation.

5. SOCIAL PLANNING PROJECT UPDATE

The Social Plan Working Group have been finalising the draft Social Plan in recent weeks with the aim of presenting it to Councils meeting in April 2013 so it can be released for further community consultation. In addition to the draft Social Plan a further document evaluating the community engagement strategy for the Plan will be presented to Council. This evaluation document will aim to identify what works well, what didn’t and how we can improve our community engagement strategies in the future.

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6. DISABILITY DISCRIMINATION ACT (DDA) ACTION PLAN UPDATE Elected Members will recall that Council staff are reviewing the DDA Action Plan in conjunction with the Social Planning project. The review of the DDA Plan has been put on hold until late in March due to the LGA holding a DDA Plan Workshop on 26 March 2013. Council’s Director Strategy & Governance and Manager Community Services will attend the workshop. Following the workshop a draft DDA plan will be completed and presented to Council at its April 2013 meeting. Michael Boyd CHIEF EXECUTIVE OFFICER Go to index

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AUTHOR: Australian Local Government Association CONTENT: Earmarking 14 September 2013 as possible referendum for local

government recognition

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COMMUNITY & CORPORATE

Information Items

1. WH&S & RISK MANAGEMENT REPORT

1.1 WH&S February Activities

A meeting was held between the Director Community & Corporate, Manager Infrastructure & Capital Projects, Works Coordinator Community Facilities, Regional Risk Coordinator, Human Services Coordinator and WH&S Officer. This meeting coordinated target dates and objectives of all items within the WH&S Monitoring Calendar. These target dates have now been added to the monitoring calendar module in Authority and monthly reports will available for future Leadership Team meetings.

WH&S Officer and Human Services Coordinator attended the WH&S LGA Workers Compensation Scheme Seminar in Adelaide which outlined some of the more relevant changes to the WH&S Act 2012 (SA) and WH&S Regulations 2012.

A planning session on the implementation of the iAuditor Application (an iPhone and iPad application) took place at the end of February between the Human Services Coordinator, Information Services Coordinator and the WH&S Officer. From this session a timeline of actions has been created to help meet Council’s target date of 30 June 2013 for implementation of the new application.

1.2 WHS Key Performance Indicators

Key Performance Indicator Month (Feb)

2012/13 YTD

2011/12 TOTAL

2010/11 TOTAL

2009/10 TOTAL

Employee Lost Time Injuries Claim 2 4 0 1 4

Employee Medical Expense Only Claim 0 0 1 2 1

Employee Minor Injury/Incident* 0 3 9 9 7

Employee All Other Accidents/Injuries/Incidents^

0 2 1 3 3

Total incidents 2 7 11 15 15

* Minor Injuries / Incidents – Minor injuries or incidents which do not result in any loss or work time, do not require professional medical assistance / advice or which do not cause damage to property or equipment

^ All other Accidents / Injuries / Incidents – Incidents where professional medical assistance /advice is

required, work time is lost, where property (council property or other) is damaged and any minor incidents which have a potential for serious injury.

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1.3 Risk Management Key Performance Indicators

**February figures consist of 1 report of vehicle damage in grader workzone, damage to utility by kangaroo, vandalism to wheelie bin at Customer Service Centre, & theft of cash tin at Tintinara Waste Transfer Station.**

2. HUMAN RESOURCE REPORT 2.1 Employee Movements

As reported at the February Council meeting, Susan Hadley was the successful applicant for the Senior Planning Officer position. Susan comes to Council from Clare & Gilbert Valley Council and previously the District Council of Mount Barker and Rural City of Murray Bridge and commenced with Council on 01/02/2013.

2.2 Human Resources Key Performance Indicators

Key Performance Indicator ^ 2012/13 2011/12

Feb 2013 July 2012 – June 2013

(YTD)

Feb 2012 July 2011- June 2012

Employee absenteeism (hrs) 272.30 1610.5 191.2 2282.95

Movements In 1 6 0 11

Movements Out 0 7 1 9

Employee turnover 11.6%

* Employee absenteeism comprises of sick, family and personal leave taken by Council

employees. ^ The table does not include MMCTS employees.

2.3 Workforce Planning Project

The Workforce Planning Project came about through strong feedback from local government members that there was a need for the LGA to provide a service that would assist in the development of workforce plans. On the strength of this feedback, the LGA secured initial funding from the Local Government Research & Development Scheme to conduct a pilot project. In addition the LGA included this issue in the application to the Federal Government's Local Government Reform Fund which has since been approved.

Workforce planning is a business imperative that underpins:

strategic and business planning

the budgeting process

identification of workforce demand and supply issues

Key Performance Indicator Month (Feb)*

2012/13 YTD

2011/2012 TOTAL

2010/2011 TOTAL

2009/2010 TOTAL

Public Incident Report 2 6 10 2 5

Public Liability Claim/Damage Request

1 6 0 0 1

General Insurance Claims 2 8 4 12 10

Total Claims/Incidents 5 20 14 14 16

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executive decision making

assessment of workforce risk and workforce development strategies (risk mitigation)

identification of critical job roles

sustainable workforce development strategies.

In December 2012, The Coorong District Council was invited to take part in Round 3 of the Workforce Planning Project, which was timely, given the recent Efficiency & Effectiveness review, and also builds further on the findings from the report produced by Council’s 2011 LGMA Challenge team, titled ‘Building & Maintaining Our Workforce’. Additionally, one of strategies listed in the 2012-2013 Annual Business Plan is:-

5.3.3 Implement Workforce Planning & succession planning principles throughout

the organisation It has also been clearly demonstrated recently that Council lacks succession planning for the ageing workforce and when employees are affected by serious illness, Council’s ability to maintain service to the community is compromised.

The Workforce planning steps covered by the framework are as follows: 1. Prepare an environmental scan

A local environmental scan identifies the key external factors that are likely to affect the Council both currently and into the future i.e. political, economic, social, technological, environmental & legal factors.

2. Link workforce planning with strategic directions and business plans

Workforce planning should link with Council’s existing strategic and business plans. The SMT should be engaged to look at the business direction of the Council including anticipated new projects and services as well as areas that are declining that may have an effect on staffing requirements.

3. Collect organisational workforce data

Collect data on Council’s workforce from the previous 12 months via the Grants Commission survey. Workforce Planning Australia has designed a Workforce-profiler™ tool specifically for the purpose of undertaking workforce profiling. Councils participating in the LGA Workforce Planning Project will use this tool as part of the project.

4. Collect employee workforce data

The Project provides a survey that employees can undertake anonymously either online or by hardcopy. Workforce Planning Australia will collate the details and a report will be provided back to Council. Key findings from the data collected can be summarised under the following themes: Respondent’s profile Demographic profile Employment patterns Working arrangements Interest in career development Work/life intentions Career aspirations Attraction factors Productivity improvements

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Working conditions Retention factors

5. Identify critical job groups

Critical job group are identified by the following definitions: Mission-critical job group: These jobs are critical to the

organisation’s ability to achieve core business deliverables; satisfy legislative and regulatory requirements and deliver strategic and operational business outcomes.

Hard-to-fill job group: Organisations find it hard to attract people to these roles, although there may be sufficient people with the appropriate qualifications to fill them. The geographical location, nature of role, hours or salary may make such jobs unattractive.

Skills shortage job group: These occupations appear on national and/or state/ territory skill shortages lists. For some occupations, the shortages are location-based.

6. Write the workforce data story

The Data Story will accurately reflect the current workforce and create a method to enable informed decision making. It will include emerging workforce patters, needs of staff aligned with needs of organisation, demand for future, gaps of competency etc.

7. Determine workforce supply gaps

Once the critical job groups have been identified and the data story written, the Project Team will work on projecting workforce demand (the need for a particular job group), and supply to calculate supply gaps and assess the risks associated with the gaps. Workforce Planning Australia has designed a Know-IT™ tool specifically for the purpose of undertaking supply gap calculations. Councils participating in the LGA Workforce Planning Project will use this tool to identify the supply gaps in their workforce as part of the project and each Council will receive training in how to use it.

8. Identify workforce development strategies

Workforce development strategies should be targeted and specific, based on the findings of in your data story. They are devised in response to the risks, trends, key themes and supply gaps that you have documented during your data collection.

9. Monitor and measure implementation

Workforce plans are usually reviewed every twelve months as part of the strategic planning cycle of Council. However, if significant changes occur at your Council or in the external environment at other times, adjustments can be made immediately and new priorities revealed. The executive team should be engaged in any updating process.

10. Integrate workforce planning into the strategic planning cycle of the Council

This will set out how Council will integrate workforce planning into normal business practice and the organisation's strategic planning cycle. What measures will be used to ensure integration and ongoing access to accurate workforce planning data. This should include setting up a regular reporting system to the executive team to communicate progress on the implementation of the workforce development strategies.

It is envisaged that the project will be completed by mid 2013.

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3. OPAL OPAL summary

Fruit & Veg Month promotions concluded o Reports to be finalised from supermarket competition and staff fruit

deliveries. o Initial thoughts on supermarket promotion is that entries were less than

anticipated but it was a great platform to develop partnerships with the retail sector that we can build on for our upcoming breakfast theme.

Involved in cooking session with women from the Raukkan community, continuing our work to promote the introduction of meal packs at the general store.

o Continues to be a good collaboration between community members, health services, Housing SA and Raukkan Community Council

We are supporting the Raukkan Aboriginal School in a developing community resilience programme that they have gained funding through MICAN by assisting with seedling planting.

OPAL held its first Steering Group meeting and there was some good positive discussion around the implementation of OPAL in to the community.

We attended 3 days of training with all 50 OPAL staff. This was a great opportunity to network with other OPAL Council staff and share ideas and strategies.

OPAL met with Councillor’s Arthur and Klitscher and Nat Traeger to discuss the CDIBA funds currently held in trust and the possibility of using the funds together with OPAL funding to enhance the current basketball area at the Coonalpyn playground by erecting a fence behind the backboard and cementing the area under foot. OPAL will be gaining quotes and engaging with local youth to report to Council in the future.

We partnered with the Mid Murray OPAL team to provide Eat A Rainbow Training for Early Childhood Educators.

o Eat A Rainbow is a program created for children aged 0-8 to encourage them to explore a range of fruit and vegetables of many colours.

o OPAL will look to run the program in education settings from Term 2 onwards.

Support is being provided to the Meningie Netball Club to provide healthy breakfast options at home games as well as subsidising a Foundation Coaching Course for junior coaches.

Continuing to work with STARclub and sporting clubs in Tailem Bend to run a Come & Try Sports Day. We are currently engaging with youth and parents around the best time to run this (ie. holidays or after school)

Our 2013 Breakfast theme is about to be launched “A healthy brekky is easy as Peel, Pour, Pop”

o We will be delivering a magnet and shopping list to all households with the next edition of the Community Link

o We will be bringing a Peel, Pour, Pop show developed by Brightspark Entertainment to schools in Term 2

Work continues on our edible school garden grants with a workshop being held for schools in Term 2.

We are in the process of purchasing a smoothie bike that can be used at many community events

OPAL will be involved in the following upcoming events:

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o Meningie Food, Fun & Family Fair o Tintinara Wool Show o Tour De Cure

4. COMMUNITY EVENTS, GRANTS AND DONATIONS Applications for Round 2 of the 2012/2013 Community Events, Grants and Donations program is

now open and close at on Thursday 28 March 2013. Community groups who had registered their details with Council, received email notification

advising that the program was opening and that Council was able to provide any assistance with the planning of any projects and the application process.

In addition to the direct approach Council undertook the promotion of the program through:

A media release sent to media outlets across the district

Council’s weekly e-newsletter “In touch with the Community”

Councils newsletter – The Community Link

Council’s website

Advertising in The Lakelander and Tailem Topics

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5. STARCLUB FIELD OFFICER PROGRAM

At the recent IMPAC (Integrated Murraylands Physical Activity Committee) meeting held on Friday 1 March 2013, the following information was shared. Starclub program participation: it was pleasing to note that the participation and take up from Coorong District Council sporting clubs in the Murray Mallee is almost 1 in 4.

Through registration and participation in the Starclub program one of the key areas that was identified was that sporting clubs lacked knowledge in providing child safe environments or did not have an appointed Child Safe Officer. This has enabled the Starclub Field Officer to deliver a free training course for all interested sporting clubs within the district. A free training session will be held at the Tailem Bend Football Club on Wednesday 20 March from 6.00-9.00pm and members from the sporting community are encouraged to attend. Registrations for the evening are essential.

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6. COONALPYN AND DISTRICT A&H SHOW SOCIETY – LETTER OF APPRECIATION Council received the following letter of appreciation for the Coonalpyn and District A&H Society

Inc. thanking council for their involvement at the 2012 show.

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7. HEALTHY MURRAYLANDS

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8. RECORDS MANAGEMENT

Nat Traeger DIRECTOR COMMUNITY & CORPORATE

Go to index

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INFRASTRUCTURE & ASSETS

Information Items

1. KERBSIDE COLLECTION DATA

Council have requested kerbside collection data from Cleanaway in regard to the services being utilised by residents in the Coorong District Council area. Cleanaway have provided the following information in relation to all kerbside collections for February 2013. The summary of this information is below with the full detailed report following for your information.

Coorong District Council Monthly Statistics

Report Date Range - 1 February 2013 to 28 February 2013

No of Weeks 4

Number Collected Total Weight Average Weight

Domestic 6,674

69.0

10.34

Recycle 2,526

24.5

9.70

Green 1,199

25.3

21.10

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David Mosel DIRECTOR INFRASTRUCTURE & ASSETS Go to index