1.Information Management 2.0
Gsli lafsson
Disaster Management Advisor
gislio@live.com
http://blog.disasterexpert.org
Twitter: @gislio

2. Information itself is very directly about saving lives. If we take the wrong decisions, make the wrong choices about where we put our money and our effort because our knowledge is poor, we are condemning some of the most deserving to death or destitution.
John Holmes, UN Emergency Relief Coordinator
Importance of Information
3. Information Economics
4. Sub
OSOCC
Airport
RDC
OSOCC
Pakistan 2005
5. Muzaffarabad
6. No Reinforced Concrete
7. Map Day 1-3
8. Map Day 3+
9. Working Conditions
10. In most of the twelve clusters established, cluster coordinators continue to struggle without the capacity required to coordinate efficiently the large number of partners involved in the operation. One month into the response, only a few clusters have fully dedicated cluster coordinators, information management focal points and technical support capacity, all of which are basic requirements for the efficient management of a large scale emergency operation. This lack of capacity has meant that several clusters have yet to establish a concise overview of needs and develop coherent response plans, strategies and gap analyses. This is beginning to show and is leading others to doubt our ability to deliver.
John Holmes email to Global Cluster Leads
11. Data Collection
Data Collation/
Processing
Data Analysis
Information Dissemination
Decisions
Information Management Continuum
12. The Role of ICT
13. Issues and limitations
Information silos
Time zone differences
Organizational boundaries
Information capture/persistence
Lack of efficiency/delays
Version control issues
Security violations
Access issues
Etc.
Consumersocialnetworks
Phone
E-mail
Fax
Face-to-face
Messaging
How People Work Together Now
File shares
Paper-based
14. Connectivity
15. Big World Small World
16. Coordinating the chaos
17. Normal (routine emergencies)

People relate as roles

18. People are the problem 19. Orgs are the solutionDisaster

Relate as People

20. Orgs are the problem 21. People are the solutionCatastrophe

Society breaks down

22. No relationships survival 23. Only happened a few times (Hiroshima)E=mc2 of disasters
24. Sources of Information
25. Social Media
26. Crowds
27. Open Street Maps in Haiti
28. DATA VOLUME =
# of Forms Collected x Number/Type of Questions x Periodicity (Frequency of data collection)
Data Volume
29. PRIORITIZATION GRAPH FOR DATA COLLECTION IN EMERGENCIES
High
PRIORITY #1
OPERATIONAL
IMPORTANCE
PRIORITY #2
PRIORITY #3
Low
Easy
Medium
Hard
TIME / EFFORT INVOLVED TO GET DATA
Data Collection Prioritization
30. Data Processing
31.

noise becomes data when it has a cognitive pattern

32. data becomes information when its assembled into a coherent whole which can be related to other information 33. information becomes knowledge when its integrated with other information in a form that is useful for making decisions and determining actions, 34. knowledge becomes understanding when related to other knowledge in a manner useful in anticipating, judging and acting, 35. understanding becomes wisdom when its informed by purpose, ethics, principals, memory and projectionDee Hock, 1996
Why we process information
36. Information Processing Framework
37. Project 4636
38. Dealing With Ambiquity
39. Swift River
40. Information Analysis
41. Situational Analysis
42. Phase 1
Phase 2
Phase 3
Phase 4
Information Availability
Risk Critical Decisions
FLASH
CERF
Review
T
+2
+14
+28
+60
Days
Decision Making
43. Decisions/Considerations
44. Information
Planning
Implement
Review
Resources
Needs
Hazards
Mandate
Situation Access
Effective
Intervention
Operational Plan
Briefing
Communicating
Controlling
Feedback
Review
Decision Making
45. Situation Reports
46. 3W Who What Where
47. OneResponse
48. Convince partner to share
Add value to information
Partner sees net benefit
Disseminate quickly
IM as a value added service
49. Information Dissemination 2.0
50. Facilitated
Knowledge Management
Collaborative
Workgroups
Social
Networks
Evolution
51. Discussion Boards
Comments
Podcasting
Shared Calendars
Microblogging
Versioning
Profiles
Document Libraries
Team Sites
Tags
Blogs
Task Lists
Wikis
Surveys
Ratings
EnterpriseCollaboration
Capabilities
SocialComputing
Technologies
DisasterCommunities
The Need for Communities
52. Source: xkcd, http://xkcd.com/386/
Thank You!