information on quadrant 30/08/2013 audience: service desk developed as part of the australian...
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Information on Quadrantwww.quadrant.edu.au
30/08/2013
Audience: Service Desk
www.quadrant.edu.au
Developed as part of the Australian eResearch Organisations’ User Support Project
What is Quadrant?
Quadrant is a cloud-based project management and data collection software tool
that allows participant-based researchers to work collaboratively and efficiently
from a self-managed centralised site.
Who uses Quadrant?
Quadrant is designed for participant-based researchers. This includes:
Researchers that collect data through interviews, observations,
photographs, videos and surveys
Researchers that use qualitative and mixed methods
What does Quadrant do?
Quadrant helps participant based researchers efficiently manage their project by:
Helping researchers track participants and record contacts, interviews, sound files and data
Help manage multi-site, large team research projects
Providing a secure cross-institutional environment to collaborate with sensitive information
What support is available for Quadrant users? Level of Support?
Business hours (AEST) Mon – Fri.
Tier 0/ self help ? FAQ’s: https://quadrant.zendesk.com/forums/21245947-Community-Help User Guides: http://www.quadrant.edu.au/support/using-quadrant-7
Tier 2 & 3 Technical Help? Support desk. [email protected] or +61 7 3295 1183
Training and workshops? Contact [email protected]
Quadrant is free to use at:
www.quadrant.edu.au
Further information Mr Hamish Holewa, CQUniversity . [email protected]
+61 7 3295 1183
Quadrant is a project supported by the National eResearch Tools and Resources Project (NeCTAR), an initiative of the Commonwealth being conducted as part of the Super Science Initiative and financed from the Education Investment Fund, Department of Industry, Innovation, Science, Research and Tertiary Education.
The University of Melbourne is the lead agent for the delivery of the NeCTAR project and the Queensland Cyber Infrastructure Foundation (QCIF) is the sub-contractor.
www.quadrant.edu.au