information services we’re here to serve you main menu
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Information Services
We’re here to serve you
Main MenuMain Menu
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Welcome to Information Services at the Health Sciences Center.We are here to serve your computing needs.Choose a department to find out more.
SupportSupport
TrainingTraining
Application DevelopmentApplication Development
MapMap
Visit our website at http://hsc.usf.edu/is
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Application Development
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App/Dev provides the following services:
• Application Support• Solution Consulting• Custom Development• Web Services• Data Storage and Application Hosting
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Application SupportApplication Development also maintains several server-based applications used by faculty, staff, and students of the Health Sciences Center. Some examples are:
• MD Banner student information system• AMCAS admissions system• Content Management System for web pages• HSC Surveyor for creating web-based surveys
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Solution Consulting
Application Development is happy to help you with problems that may be solved through computer technology. This may include:
• Advice and aid developing new solutions• Evaluating and solving problems with existing
solutions• Guidance for finding the sources and methods
for collecting data you need.
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Custom DevelopmentApplication Development develops custom solutions for the Health Sciences Center. To name a few:
• Student Notes• HSC Faculty Affairs
Database• HSC Support Desk
Application• Resident Evaluation
Application
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Web Development
Application Development provides assistance for web pages, web sites, and web applications. These services include:
• Web Site and Web Application Housing• Content Management Server to ease web site
development and maintenance• HSC Web Presence Management• Web Site consulting for planning and design• Web Page and Site Development support
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Data storage and Application Housing
Application development will also host applications developed by third parties, as long as the application meets the criteria set by Information Services.
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Support
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• Support Desk
• On-site desktop services
• Multimedia Lab
• Consulting Services
Our services include:
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The Support Desk
• The technicians can help you with questions related to• supported software products• troubleshooting equipment problems• network connectivity issues.
• Full service is available 8:00 am - 5:00 pm Mon-Fri. Extended telephone service is available until 8:00 pm most week-day evenings
• For service call (813)974-6288
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On-site Desktop Services
In cases where on-site troubleshooting or hardware and software installation is required, our technicians will come to your office. This service is available for:
• on-campus offices• USF/HSC offices in designated remote
locations (e.g. Davis Island)
On-campus response time for problem and troubleshooting calls is generally within 8 business hours. Requests for hardware and software installations and for service at remote sites are handled on a slightly lower priority basis.
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Multimedia Lab• The HSC multi-media lab is provided for the use of faculty, staff,
and students in preparing the following: – Presentations– web pages– instructional materials
• Support provides help for people who are new to the lab, or unfamiliar with a particular piece of hardware or software.
• Services available include:– Image scanning– Slide scanning (Creation of computer images from existing
slides)– Slide making (Creation of photographic slides from computer
images)– Video capture from tape and other sources
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Consulting Services
• Support also provides consultation on equipment needs. This may include: – an evaluation of the current status of your
desktop computer equipment – a discussion about the types of work you do
and the applications that you use– recommendations of hardware and software
appropriate to your needs
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Training
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The Information Services Training Department offers training in the following:
• Word• Access• Excel• PowerPoint• FrontPage
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Word ClassesWord I
Pre-requisite: Windows
experience.
Length: 2 hrs. – Create and format
documents – Edit and save documents– Create & customize toolbars
and icons– Spell check – Templates and forms
Word II
Pre-requisite: Word I.
Length: 2 hrs.– Create and revise
columns– Create and format tables – Insert Clip Art and
WordArt – Create envelopes and
labels
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Access ClassesAccess IPre-requisite: Windows
experience. Length: 2 hr.
– Database design concepts
Access II Pre-requisite: Access I. Length: 2 hrs.
– Create a simple database from scratch
Access Forms Pre-requisites: Access I
and II. Length: 1.5 hr.
– Create forms and sub-forms
Access Queries & Reports
Pre-requisites: Access I and II.
Length 1 hr. – Create custom queries
and reports
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Excel ClassesExcel IPre-requisite: Windows
experience. Length: 2 hrs.
– Design worksheets and
workbooks– Enter data and numbers– Perform simple calculations– Format worksheets – Relative & absolute
referencing
Excel II Pre-requisite: Excel I.Length: 1 hr.
– Prepare your spreadsheet for printing
– Page Setup– Create custom headers
& footers– Repeating rows &
columns – Link worksheets
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PowerPoint ClassesPowerPoint IPre-requisite: Windows
experience. Length: 2 hrs.
– Understand the basic PowerPoint
screen – Create a basic presentation
– Format text and bullets
– Insert and format WordArt
– Use backgrounds and templates
– Set transitions, builds and timings
– Print options
PowerPoint IIPre-requisite: PowerPoint I. Length: 2 hrs.
– Work with the Clip Organizer
– Insert and format tables and charts
– Animate slide objects
– Learn about speaker notes
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FrontPage Classes• Pre-requisite: Windows
experience. • Length: 2 hrs.
~ Create a simple web site ~ Include text, images, hyperlinks, themes and tables
• ~ Set compatibility with Netscape
• ~ Publish your website to the HSC file server
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MapIntroduction
Application DevelopmentSupport
Training
Navigation Map
Main Menu
Application Support
Solution Consulting
Custom Development
Web Services
Data Storage/App Housing
Support Desk
On-site Desktop Services
MultimediaLab
Consulting Services
Access
Word
Excel
PowerPoint
FrontPage