information systems ethical and social · pdf filemanagement challenges •understand...
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INFORMATION
SYSTEMS
Ethical and Social Issues
OBJECTIVES
•ANALYZE ETHICAL, SOCIAL, POLITICAL ISSUES
RAISED BY INFORMATION SYSTEMS
•IDENTIFY & APPLY MORAL DIMENSIONS OF
INFORMATION SOCIETY
OBJECTIVES•APPLY ETHICAL ANALYSIS
•EXAMINE ETHICAL PRINCIPLES FOR
CONDUCT
•DESIGN CORPORATE POLICIES FOR
ETHICAL CONDUCT
MANAGEMENT CHALLENGES•UNDERSTAND ETHICAL & SOCIAL ISSUES RELATED
TO SYSTEMS
•ETHICS IN AN INFORMATION SOCIETY
•MORAL DIMENSION OF INFORMATION SYSTEMS
ETHICS
PRINCIPLES OF RIGHT AND WRONG
USED BY INDIVIDUALS
AS FREE MORAL AGENTS
TO GUIDE BEHAVIOR
INDIVIDUAL
SOCIETY
POLITY
ETHICAL
ISSUES
SOCIAL
ISSUES
POLITICAL
ISSUES
QUALITY OF LIFE
INFORMATION
RIGHTS &
OBLIGATIONS
PROPERTY
RIGHTS &
OBLIGATIONS
ACCOUNTABILITY
& CONTROL
SYSTEM
QUALITY
ETHICAL, SOCIAL & POLITICAL ISSUES
INFORMATION
&
TECHNOLOGY
•INFORMATION RIGHTS & OBLIGATIONS
•PROPERTY RIGHTS
•ACCOUNTABILITY & CONTROL
•SYSTEM QUALITY
•QUALITY OF LIFE
MORAL DIMENSIONS OF THE INFORMATION AGE
TECHNOLOGY TRENDS & ETHICAL ISSUES•COMPUTING POWER DOUBLES EVERY 18 MONTHS
•DECLINING COSTS OF DATA STORAGE
•DATA MINING ADVANCES
•NETWORKING ADVANCES & INTERNET
ETHICS IN AN INFORMATION SOCIETY• RESPONSIBILITY: Accepting costs, duties, obligations for decisions
• ACCOUNTABILITY: Assessing responsibilities for decisions & actions
• LIABILITY: Must pay for legal damages
• DUE PROCESS: Insures laws are applied properly
ETHICS IN AN INFORMATION SOCIETY
ETHICAL ANALYSIS:
• IDENTIFY, DESCRIBE FACTS
•DEFINE CONFLICT, IDENTIFY VALUES
• IDENTIFY STAKEHOLDERS
• IDENTIFY OPTIONS
• IDENTIFY POTENTIAL CONSEQUENCES
ETHICAL PRINCIPLES:
• TREAT OTHERS AS YOU WANT TO BE TREATED
• IF ACTION NOT RIGHT FOR EVERYONE, NOT RIGHT FOR ANYONE
(KANT)
• IF ACTION NOT REPEATABLE, NOT RIGHT AT ANY TIME
(DESCARTES)
ETHICS IN AN INFORMATION SOCIETY
ETHICAL PRINCIPLES:
• PUT VALUE ON OUTCOMES, UNDERSTAND CONSEQUENCES
• INCUR LEAST HARM OR COST
• NO FREE LUNCH
ETHICS IN AN INFORMATION SOCIETY
INFORMATION RIGHTSPRIVACY: Right to be left alone
FAIR INFORMATION PRACTICES (FIP):
• NO SECRET PERSONAL RECORDS
• INDIVIDUALS CAN ACCESS, AMEND INFORMATION ABOUT THEM
• USE INFO ONLY WITH PRIOR CONSENT
•MANAGERS ACCOUNTABLE FOR DAMAGE DONE BY SYSTEMS
•GOVERNMENTS CAN INTERVENE
U.S. FEDERAL PRIVACY LAWSGENERAL FEDERAL PRIVACY LAWS:
FREEDOM OF INFORMATION ACT, 1968
PRIVACY ACT OF 1974
ELECTRONIC COMMUNICATIONS PRIVACY ACT OF 1986
COMPUTER MATCHING AND PRIVACY PROTECTION ACT OF 1988
COMPUTER SECURITY ACT OF 1987
FEDERAL MANAGERS FINANCIAL INTEGRITY ACT OF 1982
PRIVACY LAWS AFFECTING PRIVATE INSTITUTIONS:
FAIR CREDIT REPORTING ACT, 1970
FAMILY EDUCATION RIGHTS & PRIVACY ACT OF 1978
RIGHT TO FINANCIAL PRIVACY ACT OF 1978
PRIVACY PROTECTION ACT OF 1980
CABLE COMMUNICATIONS POLICY ACT OF 1984
ELECTRONIC COMMUNICATIONS PRIVACY ACT OF 1997
U.S. FEDERAL PRIVACY LAWS
MORE PRIVACY LAWS AFFECTING PRIVATE INSTITUTIONS:
VIDEO PRIVACY PROTECTION ACT OF 1988
CONSUMER INTERNET PRIVACY PROTECTION ACT OF 1997
COMMUNICATIONS PRIVACY & CONSUMER EMPOWERMENT ACT OF 1997
DATA PRIVACY ACT OF 1997
CONSUMER INTERNET PRIVACY PROTECTION ACT OF 1999
*
U.S. FEDERAL PRIVACY LAWS
ETHICAL ISSUES: Who is morally responsible for consequences of use?
SOCIAL ISSUES: What should society expect and allow?
POLITICAL ISSUES: To what extent should government intervene, protect?
ACCOUNTABILITY, LIABILITY & CONTROL
INTELLECTUAL PROPERTYINTELLECTUAL PROPERTY: Intangible creations protected by law
TRADE SECRET: Intellectual work or product belonging to business,
not in public domain
COPYRIGHT: Statutory grant protecting intellectual property from
copying by others for 28 years
INTELLECTUAL PROPERTYTRADE MARK: Legally registered mark, device, or name to
distinguish one’s goods
PATENT: Legal document granting owner exclusive monopoly on an
invention for 17 years
ETHICAL ISSUES:
When is software or service ready for release?
SOCIAL ISSUES:
Can people trust quality of software, services, data?
POLITICAL ISSUES:
Should congress or industry develop standards for software, hardware, data
quality?
SYSTEM QUALITY: DATA QUALITY & SYSTEM ERRORS
QUALITY OF LIFECENTRALIZATION VS. DECENTRALIZATION
RAPID CHANGE: Reduced response time to competition
MAINTAINING BOUNDARIES: Family, work, leisure
DEPENDENCE AND VULNERABILITY
COMPUTER CRIME & ABUSE
QUALITY OF LIFEEMPLOYMENT: Trickle-down technology; reengineering job loss
EQUITY & ACCESS: Increasing racial & social class cleavages
HEALTH RISKS
QUALITY OF LIFEHEALTH RISKS:
• REPETITIVE STRESS INJURY (RSI)
• CARPAL TUNNEL SYNDROME (CTS)
• COMPUTER VISION SYNDROME (CVS)
• TECHNOSTRESS: Irritation, hostility, impatience, enervation, fear
• VDT RADIATION
INTERNET CRIME & ABUSE• HACKING: Access to proprietary data
• JAMMING: Tie up host computer
• MALICIOUS SOFTWARE: Viruses disable computer
• SNIFFING: Intercept data passing through system, e.g. credit card data
• SPOOFING: Fraudulent misrepresentation
MANAGEMENT ACTIONS: A CORPORATE CODE OF ETHICS
•INFORMATION RIGHTS & OBLIGATIONS
•PROPERTY RIGHTS & OBLIGATIONS
•ACCOUNTABILITY & CONTROL
•SYSTEM QUALITY
•QUALITY OF LIFE
Myles D. Miller, MBA, MCSE, PMP, PPS
CEO and Founder – LeadUP.Biz and LearningBreaks.com
WEBSITES:
www.leadup.biz www.learningbreaks.com
Facebook & LinkedIn: Twitter: leadupbiz learningbreaks
Myles Miller
Email:
[email protected] [email protected]
CONTACT INFORMATION“THE GREAT SUCCESS CREATOR”