information systems management-presentation

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Information SystemsManagement

Information Systems arecombinations of hardware,software, and telecommunicationsnetworks which people build anduse to collect, create, anddistribute useful data, typically inorganizational settings.


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Main Reasons why we needISM

Helps in minimizing transaction costs.Creation of employment and a new breed ofLabour force.Improves the quality of information availablein the Market

Competitive advantage from the use ofISM can be fleeting as competitors caneventually do the same thing.


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Need for ISM in banking?Conveyance for the regulatory authorities

High availability of voluminous data

Process of generating various reports andanalyses at the Corporate/Head offices fortheir decision making for own use

For speedy inter bank reconciliation of a/csbalance


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ICICI Bank

1. Established in 1994

2. Target Indias middle incomegroup

3. Offering well diversified portfolio

of financial services4. Infosys as technology partner

and selected finacle.


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CHALLENGES

1. Ensuring straight through processing (STP).

2. Several companies under its umbrella.

3. Finacle needs to integrate with multiple

applications such as credit cards, mutual funds

brokerage etc.

4. Managing the volume of transactions.


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FINACLE

To meet the needs of the banking sector, Finacle was

introduced in the year 1999 by Infosys. It acts as auniversal banking product to address variousrequirements of retail, corporate and universal banksworldwide. It enables:

Banks to power up their innovation agenda

Banks to differentiate their products and services

Enhance customer experience

Achieve greater operational efficiencyFinacle is written in java and is cross-platform. It lays

more emphasis on graphical user interface.


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FINACLE provides various services

and solutions:1) Alerts

2) Core Banking3) Mobile Banking4) Performance Tuning

5) Direct Banking6) Finance Tools


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E-Banking:(Or Internet banking) allows customers to conduct financial transactionson a secure website (SSL) operated by their retail, virtual bank or creditunion. This has made banking much more convenient for the customers.

Consumer e-bankingsolution: Internet andmobile solution forretail banking

customers. Providescustomers of the bank,real-time access totheir relationships inthe bank such as,

account inquiries, fundtransfers, credit cards,mutual funds,payments and

remittances etc.

Corporate e-bankingsolution: Internet andmobile solution forcorporate banking

customers. Enablesbanks to offer powerfulcorporate bankingfeatures on theinternet like asset and

liability products,limits, trade financeand cashmanagement.


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BENEFITS1. First bank to offer internet banking withFinacles e-banking solution2.Open systems approach and low TCO (Total

Cost of Ownership) were some of the keybenefits.3. E-commerce services like bills payments,funds transfer and corporate banking over theInternet.

4. Management of 4,00,000 transactions a day.5. 25% of all transactions take place throughbranches 75% through other delivery channels6. Flexibility to develop new products easily


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ChannelsShare of Transactions

March 2000

Share of Transactions

March 2004

Branches 94 % 25 %

ATM's 3% 43 %

Internet & Mobile 2 % 21 %

Call Centers 1 % 11 %


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LAVANYA ARORA

MANJOT SINGH SARA

PUNEET JUNEJA

RITIKA NARULA SAURABH RAI

SHIKHA DARGAN

UPASANA SIL

THANK YOU

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