information technology 2017/2018 master plan quarterly status
TRANSCRIPT
Information Technology 2017/2018 Master Plan Quarterly Status Prepared by Oakland County Department of Information Technology Project Management Office October 20, 2017
Information Technology October 20, 2017 2017/2018 Master Plan Quarterly Status Labor Distribution
Oakland County Department of Information Technology 2
In October of 2016, the Department of Information Technology prepared a 24 month Master Plan in cooperation with the Information Technology Leadership Groups. This plan provided an overview of the available IT resources and their allocation to various County customers and approved projects. This report provides a status of the progress of this plan and an explanation of any extreme positive or negative variance from the original plan. This report is comprised of the following sections: Page
Labor Distribution .................................................................................................... 3 Availability and Allocation ........................................................................................ 4 Future Leadership Group Meeting Dates ................................................................... 4 Planned Maintenance & Upgrades / Master Plan Projects Activity and Variance Courts/Justice Administration ................................................................................ A.1 Finance/Admin ..................................................................................................... A.9 Land ................................................................................................................. A.13 eGovernment ..................................................................................................... A.24 Internal Services ................................................................................................ A.30 Technical Systems & Networking......................................................................... A.35 CLEMIS ............................................................................................................ A.44 CLEMIS Radio ............................................................................................................. A.54
Appendices
2017/2018 Customer Support and Maintenance Activity Usage Courts/Justice Administration ................................................................... A.56 Finance/Admin ........................................................................................ A.58 Land ...................................................................................................... A.60 eGovernment .......................................................................................... A.63 Internal Services ..................................................................................... A.65 Technical Systems & Networking .............................................................. A.66 CLEMIS ................................................................................................. A.70 CLEMIS Radio ............................................................................................ …. A.74 Labor Definition Standards ......................................................................... B.1 Reporting Definitions ................................................................................. B.2 Leadership Group Representation .............................................................. B.3 Vacant Position Report .............................................................................. B.6 Information Technology Statistics ............................................................... B.7 2017/2018 Master Plan Analysis ................................................................. C.1
Information Technology October 20, 2017 2017/2018 Master Plan Quarterly Status Labor Distribution
Oakland County Department of Information Technology 3
Information Technology’s Project Management System includes historical information that can be used to analyze the allocation of IT labor across IT’s Application Services Division, Technical Systems and Networking Division, CLEMIS Division and Internal Services/Administration Division. The pie chart below provides the types and ratio of labor necessary to operate these divisions.
Team Management1%
Customer Support39%
Maintenance11%Planned
Maintenance & Upgrades
9%
Enhancements & New Development
29%
Non Project11%
Team Management
Customer Support
Maintenance
Planned Maintenance &Upgrades
Enhancements & NewDevelopment
Non Project
3,446 Hours
133,299 Hours
98,403 Hours
37,906 Hours
35,504 Hours
28,976 Hours
Figure 1: Labor Distribution 10/01/16 ‐ 09/30/17
In the 2015-2016 Master Plan, IT planned for an overall delivery of 70% fixed labor (Customer Support, Maintenance, Planned Maintenance and Upgrades, Team Management and Non-Project time) and 30% discretionary (enhancing existing systems or developing new systems). The fixed labor is required simply to maintain the status quo and support existing systems and customers. The 2015-2016 Master Plan completed with 71% expended on fixed labor and 29% on discretionary. In the 2017-2018 Master Plan, IT planned for 71% fixed labor delivery and 29% discretionary. The Fourth Quarter of Fiscal Year 2017 indicates fixed labor at 71% and discretionary at 29%.
Information Technology October 20, 2017 2017/2018 Master Plan Quarterly Status Availability and Allocation
Oakland County Department of Information Technology 4
The Department of Information Technology’s Application Services; Technical Systems and Networking; CLEMIS; and Administration/Internal Services Divisions 2017-2018 Budget includes funding for 159 positions and $7,667,427 in Professional Services. The following are the assumptions used to determine the total annual labor hours available for project work.
46 positions for Application Services 17 positions for Internal Services 56 positions for Technical Systems and Networking 40 positions for CLEMIS 5 – 10% Estimated Vacancy Rate Average Professional Services rate by division 1,494 annual project availability for full time budgeted positions 1,244 annual project availability for full time supervisory budgeted positions
Future Leadership Group Meeting Dates Listed below is the schedule of the Leadership Group Quarterly Status meetings. All meetings will be held at Information Technology, Conference Room 126.
2017 Meeting Dates / Times Leadership
Group
1st Qtr 2017
2nd Qtr
2017
3rd Qtr 2017
4th Qtr 2017
Courts/Justice Administration
01/31/17 9:00 a.m.
05/02/17 9:00 a.m.
08/01/17 9:00 a.m.
10/31/17 9:00 a.m.
Finance/Admin
01/31/17 1:00 p.m.
05/02/17 1:00 p.m.
08/01/17 1:00 p.m.
10/31/17 1:00 p.m.
Land
01/31/17 3:00 p.m.
05/02/17 2:00 p.m.
08/01/17 2:00 p.m.
10/31/17 2:00 p.m.
2018 Meeting Dates / Times Leadership
Group
1st Qtr 2018
2nd Qtr
2018
3rd Qtr 2018
4th Qtr 20186
Courts/Justice Administration
01/30/18 9:00 a.m.
05/01/18 9:00 a.m.
07/31/18 9:00 a.m.
10/30/18 9:00 a.m.
Finance/Admin
01/30/18 1:00 p.m.
05/01/18 1:00 p.m.
07/31/18 1:00 p.m.
10/30/18 1:00 p.m.
Land
01/30/18 2:00 p.m.
05/01/18 3:00 p.m.
07/31/18 3:00 p.m.
10/30/18 3:00 p.m.
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Courts Justice Administration LG Planned Maintenance & Upgrades 2017-2018
Variance ExplinationActivity Name
Original Master Plan Allocation
Current Master Plan Allocation
VariancePercent
RevisedTotal
Estimate
EstimateTo
Complete
ExpendedHours
OriginalEstimate
%Complete
VarianceHours
10/01/201609/30/20173,499
3,450
2016-18 Courts Planned Maintenance & Upgrades
Compas/Wintox Patch Upgrades - cStar Interface 42 60 46 6 52 9 %14%88
Informatica Trillium Patch Upgrades 86 210 86 102 188 22 %10%46
Browser Compatibility Testing 2017 - Public Apps 34 0 34 34 0 %0%0
Browser Compatibility Testing 2018 - Public Apps 34 0 34 34 0 %0%0
2019-2020 Detailed PMU Project Sizing 39 45 39 4 43 2 %4%91
Business Objects - Patch Upgrades 26 30 26 4 30 0 %0%87
JAVA Application Updates for iText 71 84 71 0 71 13 %15%100
Upgrade Oracle 64 bit and connection provided byOracle (currently EOL)
75 18 57 75 0 %0%24
JAVA Application Updates for STRUTS 103 120 103 0 103 17 %15%100
Documentation Updates 133 200 133 67 200 0 %0%67
Laserfiche Upgrade Version 80 0 80 80 0 %0%0
.net Framework 4.0 Upgrades (currently at version N) 77 235 77 10 87 148 %63%88 .net upgrades required less time thanoriginally planned.
Coordination and Application Verification -Network/Security Planned Maintenance
9 25 9 17 26 -1 %-4%35
Coordination and Application Verification - SA PlannedMaintenance
32 0 16 16 16 %50%0 Application support not needed for SAchanges.
Websphere Migration Version 7.5 160 0 160 160 0 %0%0
Trillium 15.5 Upgrade - 2017 164 164 0 164 -164%100
Maint and Support Contract Renewals 27 60 27 40 67 -7 %-11%40
Database Upgrades-Oracle 10g 88 0 88 88 0 %0%0
Database Upgrades-Sql Server 2008 (EOL 7/19) 122 2 121 122 0 %0%1
Database Refreshes 40 4 15 19 21 %52%21 Database refreshes not required asexpected.
Database Upgrades-Oracle 11g (EOL 12/20) 205 0 205 205 0 %0%0
IT - Disaster Recovery 144 0 144 144 0 %0%0
Server Patches-Microsoft/Linux/Database 88 48 94 43 137 -89 %-185%69 Validation of services after patching hasrequired more time than planned.
Server OS Upgrades 2008 (EOL 7/19) 110 200 113 81 194 7 %3%58
A.1
Courts Justice Administration LG Planned Maintenance & Upgrades 2017-2018
Variance ExplinationActivity Name
Original Master Plan Allocation
Current Master Plan Allocation
VariancePercent
RevisedTotal
Estimate
EstimateTo
Complete
ExpendedHours
OriginalEstimate
%Complete
VarianceHours
10/01/201609/30/20173,499
3,450
SSL Renewals 2017 33 125 33 0 33 92 %74%100 SSL Renewals required less time thanplanned.
SSL Renewals 2018 45 0 45 45 0 %0%0
Websphere Patch Deployment 1 20 1 19 20 0 %0%5
SSIS 2008 Upgrade 190 116 190 0 190 -74 %-63%100 Additional Driver Updates were required.
Elections-Campaign Finance Patch Upgrades 63 1 63 63 0 %0%1
Elections-AT&T 2G Network Upgrade 149 149 0 149 -149%100 Unplanned upgrade.
Jury Data Merge 2017 29 30 29 0 29 2 %5%100
Jury Data Merge 2018 30 0 0 0 30 %100%0 Data Merge will not be required by IT as aresult of the new replacement Jury System.
Jury Patch Upgrades 60 0 0 0 60 %100%0 Patching of system will not be required dueto implementation of new SAAS system.
2016-18 Finance/Admin - eCommerce Planned Maintenance & Upgrades
Browser Compatibility Testing - Public Auction 8 0 8 8 0 %0%0
Central Services - Auction Upgrades 6 226 7 222 228 -2 %-1%3
2016-18 Public & Environmental Services Planned Maintenance & Upgrades
Childrens Village Planned Maint/App Upgrades 90 0 20 20 70 %78%0 Descope of Kronos and Monitor upgrades -Softwares will be replaced/migrated viaMaster Plan projects
Homeland Security Planned Maint/App Upgrade 40 0 0 0 40 %100%0 Descoped - New software will beimplemented via Master Plan project
Animal Control Planned System Maintenance 52 295 52 110 161 134 %45%32 Significant reduction in Animal Census 2017data prep as a result of new toolset andprocesses
Subtotals: 1,432 3,479 1,469 1,813 3,281%45
Allocation Changes
12/14/2016 49 hours moved to 2016-18 Finance/Admin - eCommerce PMU from 2016-18 Courts PMU.
A.2
Master Plan Activity
Courts Justice Administration Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
25,57019,978
01 10,714 10,579 10/1/16 10/3/18Imaging Program (Funded )DB6312PG
01A 477 %49 1,010 499 512 1,010 0 %0 10/3/16 9/28/18
10/3/16 9/28/18
Imaging Program Management(Funded )DB6312PM
01B 364 %100 356 364 364 -9 %-2 10/31/16 3/6/17
10/31/16 2/14/17
Imaging Program - Infrastructure andArchitecture Design (Funded ) -CompleteDB6182IA
01C 404 %100 414 404 404 10 %2 2/6/17 8/16/17
2/6/17 7/18/17
Imaging Program - Infrastructure andArchitecture Implementation (Funded) - CompleteDB6182II
01D 686 %95 733 698 35 733 0 %0 3/6/17 11/16/17
3/6/17 11/16/17
Imaging Program - CommonComponents Phase I (Funded )DB6182CC
01E 250 %67 407 271 136 407 0 %0 4/11/17 12/11/17
4/11/17 12/11/17
Imaging Program - CommonComponents Phase II (Funded )DB6182C1
01F 131 %10 1,397 134 1,263 1,397 0 %0 6/19/17 9/28/18
6/19/17 9/28/18
Imaging Program - Clerk, Circuit andFOC Migration (Funded )DB7182CT
01G 58 %25 240 61 179 240 0 %0 5/23/17 12/14/17
5/23/17 12/14/17
Imaging Program - Probate Migration(Funded )DB7182PC
01H %0 300 300 2/5/18 4/12/18Imaging Program - Clerk VRMS(Funded )DB7182CV
01I %0 1,069 1,069 2/2/18 8/21/18Imaging Program - ProsecutorImplementation (Funded )DB7182PI
01J %0 355 355 11/15/17 8/13/18Imaging Program - Integrate Imaginginto CStar (Funded )DB7182IC
A.3
Master Plan Activity
Courts Justice Administration Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
01K 40 %88 119 53 7 60 59 %49 5/22/17 10/30/17 Less time was needed to migratethe Health Documents5/22/17 10/9/17
Imaging Program - Health Migration(Funded )DB7182HM
01L 80 %68 176 100 48 148 28 %16 5/22/17 10/30/17
5/22/17 10/18/17
Imaging Program - TreasurerMigration (Funded )DB7182TM
01M %0 355 355 2/5/18 4/12/18Imaging Program - Health DocumentManagement System (Funded )DB7182HD
01N %0 106 106 3/12/18 6/15/18Imaging Program - HumanResources Migration (Funded )DB7182HR
01O %0 825 825 3/15/18 6/15/18Imaging Program - FS Payroll ImagingEnhancement (Funded )DB7182FS
01P %0 960 960 2/5/18 9/10/18Imaging Program - Medical ExaminerImaging Solution (Funded )DB7182ME
01Q %0 350 350 2/5/18 4/12/18Imaging Program - Kofax Upgrade(Funded )DB7182KU
01R %0 1,496 1,496 10/6/16 9/30/18Imaging Program Remaining ETCDB6312RE
Imaging Program Total 4,852 2,583 10,5797,997
02 237 106 106 %100 625 610 610 15 %2 6/2/14 4/6/17
6/6/14 1/11/17
Prosecutors OakDocs - CompleteDB2411OD
03 360 198 198 %100 360 198 198 162 %45 10/1/16 9/30/17 Less judge and referee switchesthen previous years.11/15/16 9/30/17
Circuit Court Judge Switch 2017(Mandate) - CompleteDB7314JS
04 360 360 %0 346 346 10/1/17 12/29/17Circuit Court Judge Switch 2018(Mandate)DB8314JS
A.4
Master Plan Activity
Courts Justice Administration Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
05 929 929 %100 846 929 929 -83 %-10 1/20/17 5/30/17
1/25/17 5/31/17
eFiling System Upgrade (Funded846) - CompleteDB7212EF
06 1,211 363 %43 1,211 592 771 1,363 -152 %-13 8/28/17 1/8/18
8/28/17 1/8/18
Statewide eFiling System Upgrade(Funded 1,211)DB7212TF
07 498 493 %100 498 493 493 5 %1 3/31/17 9/25/17
3/31/17 9/25/17
Community Corrections NewMichigan Pretrial Risk Assessment(Funded ) - CompleteDB7174RA
08 144 102 102 %100 622 581 581 41 %7 6/8/16 10/31/16
6/8/16 10/21/16
Animal Control Shelter MgtImplementation - CompleteDB4178RE
09 83 173 174 %100 348 349 349 -1 %0 3/2/16 2/14/17
3/3/16 2/28/17
Jury System Replacement RFP -CompleteDB5312JR
10 207 150 150 %100 512 455 455 57 %11 7/7/16 11/18/16
7/7/16 12/2/16
Enhance eTickets for MisdemeanorPayments - CompleteDB5321MP
11 129 122 122 %100 208 191 191 17 %8 9/1/16 3/10/17
9/1/16 11/22/16
Children’s Village Case ManagementSystem RFP - CompleteD56165RF
12 716 837 837 %100 898 849 849 49 %5 9/20/16 9/6/17
9/20/16 9/6/17
Electronic Death Records Integration- CompleteDB6212DR
13 701 801 292 %43 801 346 455 801 0 %0 9/8/16 2/5/18
9/8/16 2/1/18
Children’s Village Kronos CloudUpgradeD56165KU
14 435 545 381 %80 545 411 104 515 30 %6 1/3/17 12/5/17
1/3/17 12/5/17
Jury Management SystemReplacementDB6312JM
15 2,851 2,851 %0 2,851 2,851 6/1/18 7/18/19Medical Examiner Case ManagementSystemDJ6176CM
A.5
Master Plan Activity
Courts Justice Administration Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
16 786 786 %0 786 786 1/5/18 9/10/18Probate Court WorkflowEnhancementDB6344PW
17 1,979 1,979 116 %6 1,979 127 1,852 1,979 0 %0 11/9/16 9/21/18
11/9/16 9/20/18
Children's Village Case ManagementSystemD56165CM
18 1,000 200 32 %17 200 35 166 200 0 %0 10/1/16 9/30/18
10/1/16 9/30/18
Citizen Engagement Budget - CourtsLGDE6182CC
19 200 200 106 %62 200 125 75 200 0 %0 10/1/16 9/30/18
10/1/16 9/30/18
Mandates EBDB7120EB
20 2,125 2,125 612 %30 2,125 627 1,498 2,125 0 %0 10/1/16 9/30/18
10/1/16 9/30/18
Courts Justice AdministrationEnhancement BudgetsDB7010EB
550 400 63 %16 400 63 338 400 0 %0 10/1/16 9/30/18
10/1/16 9/30/18
Courts Sizing BudgetDB7182SB
Totals 7,563 17,230 9,561 26,79917,238
Open Requests
Enhance OCR for Vital Records 440
DB6212OR
JOS Replacement 2,006
DB6312JR
Medical Examiner Invoicing andReceipt System
344
DJ6176IR
PAWS Phase II 1,855
A.6
Master Plan Activity
Courts Justice Administration Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
Open Requests
D56178PE
cStar Appointment SchedulerReplacement
1,379
DB6174CS
eService Center Payment System 1,091
DB6212PS
Allocation Changes
10/25/2016 10,714 hours added to Imaging Program from Miscellaneous Resolution #16249.
11/29/2016 42 hours added to unallocated from Animal Control Shelter Mgt Implementation positive variance.
11/29/2016 57 hours added to unallocated from Enhance eTickets for Misdemeanor Payments positive variance.
11/29/2016 99 hours unallocated.
12/22/2016 90 hours added to Jury System Replacement RFP from unallocated.
12/22/2016 9 hours unallocated.
01/24/2017 846 hours allocated to eFiling System Upgrade from the non-departmental General fund.
01/31/2017 440 hours added to unallocated from moving Enhance OCR for Vital Records to Open Request.
01/31/2017 449 hours unallocated.
01/31/2017 170 hours added to Electronic Death Records Integration from unallocated.
01/31/2017 279 hours unallocated.
03/20/2017 7 hours added to unallocated from Children’s Village Case Management System RFP positive variance.
03/20/2017 286 hours unallocated.
03/22/2017 498 hours allocated to Community Corrections New Michigan Pretrial Risk Assessment from Community Corrections grant fund.
04/27/2017 300 hours moved to Citizen Engagement Budget - Finance LG from Citizen Engagement Budget - Courts LG.
04/28/2017 131 hours added to unallocated from Prosecutors OakDocs positive variance.
04/28/2017 417 hours unallocated.
05/02/2017 100 hours added to Children’s Village Kronos Cloud Upgrade from unallocated.
05/02/2017 317 hours unallocated.
A.7
Master Plan Activity
Courts Justice Administration Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
Allocation Changes
06/23/2017 83 hours added to eFiling System Upgrade from the non-departmental General fund.
08/28/2017 1,211 hours added to Statewide eFiling System Upgrade from the non-departmental General fund.
09/11/2017 110 hours added to Jury Management System Replacement from unallocated.
09/11/2017 207 hours unallocated
09/12/2017 49 hours added to unallocated from Electronic Death Records Integration positive variance.
09/12/2017 256 hours unallocated.
10/03/2017 162 hours added to unallocated from Circuit Court Judge Switch 2017 positive variance.
10/03/2017 418 hours unallocated.
10/12/2017 135 hours returned to Imaging fund (Miscellaneous Resolution #16249) from Imaging Program.
A.8
Finance/Admin LG Planned Maintenance & Upgrades 2017-2018
Variance ExplinationActivity Name
Original Master Plan Allocation
Current Master Plan Allocation
VariancePercent
RevisedTotal
Estimate
EstimateTo
Complete
ExpendedHours
OriginalEstimate
%Complete
VarianceHours
10/01/201609/30/20171,765
1,765
2016-18 Assessing & Tax Planned Maintenance & Upgrades
C-Series Bottomline Planned System Maintenance 48 154 48 106 154 0 %0%31
Sympro Planned System Maintenance 31 166 31 136 166 0 %0%18
2016-18 Finance/Admin - eCommerce Planned Maintenance & Upgrades
HRMS 2016 W2, 1099R. ACA Processing 19 46 19 0 19 27%100
HRMS 2017 W2, 1099R. ACA Processing 46 0 46 46 0%0
HRMS 2016-2018 Tax Update 56 180 65 57 122 58%53
Refresh/Run Scripts HR/Financials Databases 19 120 19 77 96 25%20
Financials - 2016 Year End Closing tasks 6 8 6 0 6 2%100
59% Less effort required than estimated.
0%
32% Lower effort required than estimated
20% Revised process to reduce effort.
25% Less effort required than estimated.
Financials - 2016 1099 & 1042s Processing 16 0 0 0 16 %100%0 Support of this processing not needed.
Financials - 2017 Year End Closing tasks 8 0 8 8 0 %0%0
Financials - 2017 1099 & 1042s Processing 16 0 16 16 0 %0%0
REM Reimbursement 2016 Tax Intercept Process 1 17 1 0 1 16 %94%100 Test files successful to State, less effortneeded.
REM Reimbursement 2018 Tax Intercept Process 17 0 17 17 0 %0%0
REM Reimbursement 2017 Tax Intercept Process 34 0 34 34 0 %0%0
Central Services Faster Upgrade from v6.2.6.1 tov6.9.11(App, OS, DB)
187 96 193 9 202 -106%96 -110% Additional hours required based on final
Central Services OmniRim Upgrades from v9.0 to v9.2to v9.2 SP2 (App, OS, DB)
4 167 6 162 167 0%3
SSL Renewals - Finance Admin 40 80 40 14 54 26%74
2016-18 Public & Environmental Services Planned Maintenance & Upgrades
SQL Upgrades (currently on 2008 R2) 18 90 18 0 18 73%100
design (virtual).
0%
33% Less effort required than estimated.
81% Descope of Services Reg SQL Upgrade -
CompletedOS Server Upgrades - Health (currently on 2008 r2) 5 178 11 167 178 0 %0%6
Health & Human Services Planned SystemMaintenance
21 230 22 207 229 1 %1%9
Subtotals: 452 1,669 476 1,055 1,531%31
A.9
Master Plan Activity
Finance/Admin Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
15,21613,618
01 1,273 1,347 1,353 %100 1,565 1,465 1,465 100 %6 4/25/16 5/3/17
4/25/16 5/12/17
HIPAA Compliance-RiskAssessment (Mandate) - CompleteD86151HP
02 1,567 1,079 %100 1,567 1,080 1,080 488 %31 3/21/17 10/3/17 Required less effort thanestimated.3/22/17 9/30/17
2017 HIPAA ComplianceEnhancement Program (Funded ) -CompleteD87182HP
03 238 1,884 1,621 %90 2,472 2,223 249 2,472 0 %0 1/27/16 1/22/18
1/27/16 1/22/18
Financial and Human CapitalManagement System RFP (Funded1,646)D86151PR
04 189 175 175 %100 325 311 311 14 %4 6/10/16 9/15/17
6/10/16 9/25/17
Audit Management System -CompleteDB4112AS
05 1,521 1,721 8/1/17 12/1/17EDCA Digital Marketing Program(Funded 1,287)DE6191DM
05A 342 %100 415 377 377 38 %9 8/30/16 3/20/17
8/30/16 3/22/17
EDCA Digital Marketing – 2017 Elite40 (Funded ) - CompleteDE6191EF
05B 265 %22 1,380 304 1,076 1,380 0 %0 4/13/17 9/30/18
4/13/17 9/30/18
EDCA Digital Marketing Budget(Funded )DE6191MIEDCA Digital Marketing Program Total 1,795 681 1,7571,076
06 589 589 112 %19 589 114 475 589 0 %0 12/6/16 4/2/18
12/6/16 2/15/18
Corp Counsel Matter ManagementSoftware ProjectDJ6115CL
07 1,496 1,496 258 %18 1,426 271 1,225 1,496 -70 %-5 5/1/17 6/22/18
5/1/17 9/14/18
Homeland Security ManagementSystemD56166MS
08 888 888 67 %9 864 76 763 838 26 %3 4/14/17 7/25/18
4/14/17 6/8/18
EDCA SalesForce IntegrationImprovementsD17191SF
09 372 372 6 %4 16 352 368 11/9/16 6/7/18Law Library InfrastructureImprovementDJ6513ON
A.10
Master Plan Activity
Finance/Admin Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
10 313 313 %0 313 313 1/3/18 7/31/18Purchasing Vendor InsuranceTracking SolutionDJ6112IT
11 2,300 2,100 1,121 %54 2,100 1,139 961 2,100 0 %0 10/1/16 9/30/18
10/1/16 9/30/18
Citizen Engagement Budget -Finance LGDE6182CF
12 2,350 2,350 810 %35 2,350 815 1,535 2,350 0 %0 10/1/16 9/30/18
10/1/16 9/30/18
Finance/Admin EnhancementBudgetsDJ7010EB
400 400 %0 400 400 400 %0 10/1/16 9/30/18
10/1/16 9/30/18
Finance/Admin Sizing BudgetDJ7182SB
Totals 7,208 15,453 8,189 15,5387,350
Open Requests
Advantage Oakland WebsiteEnhancements
914
DE7191AO
EDCA/BFC Financial Portal 504
D17191FP
Homeland Security TechnologyAssessment
271
D56166TA
Allocation Changes
12/01/2016 180 hours added to HIPAA Compliance-Risk Assessment from HIPAA funding.
12/21/2016 1,262 hours added to Financial and Human Capital Management System RFP from the general fund.
03/01/2017 200 hours added to EDCA Digital Marketing Program from EDCA funding.
04/13/2017 146 hours added to Financial and Human Capital Management System RFP from the general fund.
A.11
Master Plan Activity
Finance/Admin Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
Allocation Changes
04/27/2017 600 hours added to Citizen Engagement Budget - Finance LG from Citizen Engagement Budget - Land LG (300 hours) and Citizen Engagement Budget - Courts LG (300hours).
05/04/2017 106 hours returned to HIPAA funding from HIPAA Compliance-Risk Assessment positive variance.
05/18/2017 1,567 hours allocated to 2017 HIPAA Compliance Enhancement Program from Non-departmental General Fund.
06/14/2017 300 hours added to Citizen Engagement Budget - Finance LG from contingency.
09/20/2017 238 hours added to Financial and Human Capital Management System RFP from the general fund.
09/26/2017 14 hours added to unallocated from Audit Management System positive variance.
09/26/2017 14 hours unallocated.
A.12
Land LG Planned Maintenance & Upgrades 2017-2018
Variance ExplinationActivity Name
Original Master Plan Allocation
Current Master Plan Allocation
VariancePercent
RevisedTotal
Estimate
EstimateTo
Complete
ExpendedHours
OriginalEstimate
%Complete
VarianceHours
10/01/201609/30/201723,671
23,615
2016-18 Assessing & Tax Planned Maintenance & Upgrades
BSA Planned System Maintenance 2017-18 207 4 204 207 0 %0%2
LAMS Planned System Maintenance 2016-17 169 198 169 0 169 29 %15%100
LAMS Planned System Maintenance 2017-18 198 4 194 198 0 %0%2
Land Gateway Planned System Maintenance 41 68 57 125 -125%54 New activity - 126 hours approved to retire50 DWH jobs and db
MBoR Planned System Maintenance 120 154 120 0 120 34 %22%100 Upgrades complete, required less time thanplanned
WAS Planned System Maintenance 176 199 176 57 233 -34 %-17%76
Coordination and Application Verification - SA PlannedMaintenance
13 32 13 19 32 0 %2%40
Contract Renewals 3 21 4 17 21 0 %0%18
Disaster Recovery 179 0 112 112 67 %37%0 Fewer hours needed to support DR testing.
Documentation Updates 54 150 54 98 152 -2 %-1%35
2018-20 Master Planning - PMU estimates 50 0 50 50 0 %0%0
Coordination and Application Verification -Network/Security Planned Maintenance
4 32 4 28 32 0 %0%12
Server and Database Patch Planned Maintenance 80 72 82 35 116 -44 %-62%70 Task for SQL patch were not in the originalplan
BSA Planned System Maintenance 2016-17 191 195 191 0 191 4 %2%100
IVR Planned System Maintenance 39 17 39 11 50 -33 %-195%78 Did not plan for annual vendor licenseupdates
TOS Planned System Maintenance 51 52 51 0 51 1 %2%100
2016-18 Finance/Admin - eCommerce Planned Maintenance & Upgrades
F/A Contract Renewals 22 65 24 15 39 26 %40%62 Fewer effort hours required than estimated
F/A Disaster Recovery 2018 106 0 106 106 0 %0%0
F/A Disaster Recovery Toolkit Updates 36 0 36 36 0 %0%0
F/A Patch Deployment Coordination & Testing(DB,MS) 32 72 33 41 74 -2 %-3%44
2016-18 Infrastructure & GIS Planned Maintenance & Upgrades
FM&O Planned System Maintenance 220 350 221 130 350 0 %0%63
Coordination and Application Verification -Network/Security Planned Maintenance
3 115 3 35 38 77 %67%8 Fewers hours needed to support NetworkMaintenance
A.13
Land LG Planned Maintenance & Upgrades 2017-2018
Variance ExplinationActivity Name
Original Master Plan Allocation
Current Master Plan Allocation
VariancePercent
RevisedTotal
Estimate
EstimateTo
Complete
ExpendedHours
OriginalEstimate
%Complete
VarianceHours
10/01/201609/30/201723,671
23,615
CAMS Planned Database Upgrades & Refreshes 38 150 40 94 134 16 %11%30
GPS System Planned Maintenance 4 30 4 26 30 0 %0%13
Contract Negotiations 67 160 67 105 172 -12 %-7%39
Coordination and Application Verification - SA PlannedMaintenance
8 28 8 12 20 8 %28%40 Fewer hours needed to support SAmaitenance
GIS Ent Upgrade Web App Builder Applications 22 366 54 257 311 55 %15%17
GIS Enterprise Document Maintenance 294 252 294 18 312 -60 %-24%94 Additional effort needed to complete theGeoVision Maintenance
Parcel GIS Data Planned Maintenance 50 0 50 50 0 %0%0
2017 Incremental GIS Enterprise Data Maintenance 693 731 693 0 693 38 %5%100
Orthoimagery Data Maintenance 32 0 0 0 32 %100%0 Descope due to imagery flights scheduledevery 3 years and planning will occur in2020
CAMS Monthly State Zero and Basemap 2017 636 636 636 0 636 0 %0%100
CAMS Monthly State Zero and Basemap 2018 636 26 518 543 93 %15%5
Monthly Patch Deployment 54 60 57 29 86 -26 %-44%66 Additional hours needed to support monthlypatch testing
Disaster Recovery Toolkit Updates 31 32 31 1 32 0 %0%97
2015 SSL Certification 9 60 9 36 45 15 %25%20 Fewer hours needed to support SSL Certtesting
IT Disaster Recovery Drill 199 0 183 183 16 %8%0
2018 Incremental GIS Enterprise Data Maintenance 777 42 735 777 0 %0%5
2017 Annual GIS Enterprise Data Updates 140 267 140 0 140 127 %48%100 Data updates performed with fewer hoursthan originally planned
2018 Annual GIS Enterprise Data Updates 248 0 248 248 0 %0%0
US Census GIS Data Maintenance 16 82 19 226 245 -163 %-199%8 Additional Hours needed to perform LUCAtasks with Decennial Census
GIS Enterprise Planned Maintenance 45 159 45 114 159 0 %0%28
Enterprise ArcGIS License Manager Upgrade I 0 12 12 -12%0
Browser Testing for Public Applications 40 0 15 15 25 %63%0 Fewer hours have been needed to supportbrowser testing
Parks & Rec Planned Maintenance 5 272 5 0 5 267 %98%100 Maintenance no longer needed asapplication has moved to vendor cloudsolution
A.14
Land LG Planned Maintenance & Upgrades 2017-2018
Variance ExplinationActivity Name
Original Master Plan Allocation
Current Master Plan Allocation
VariancePercent
RevisedTotal
Estimate
EstimateTo
Complete
ExpendedHours
OriginalEstimate
%Complete
VarianceHours
10/01/201609/30/201723,671
23,615
Property Gateway Planned Maintenance 296 481 298 183 481 0 %0%62
2016-18 Public & Environmental Services Planned Maintenance & Upgrades
.NET Framework Upgrade 20 0 0 0 20 %100%0 Decope task - Server and DB instancepreviously removed from environment
E-Health Planned DB System Maintenance 11 56 11 46 57 -1 %-2%20
Coordination and Application Verification -Network/Security Planned Maintenance
19 48 19 28 46 2 %4%40
SSIS Upgrade 58 30 68 16 84 -54 %-180%81 Additional SSIS packages have beenidentified requiring update - includesmigration from .Net executable
SSL/PKI/COMODO Certificate Upgrade 21 100 26 68 94 6 %6%28
Visual Studio Update 85 0 85 85 0 %0%0
DR Toolkit Updates 21 144 22 85 106 38 %26%20 Positive Variance due to team changes andconcentrated effort by role
IT Tools & Team Planned Maintenance 166 306 169 157 326 -20 %-7%52
Coordination and Application Verification - SA PlannedMaintenance
45 80 45 40 85 -5 %-6%53
Browser Compatibility Testing & Remediation - PublicApps
72 0 72 72 0 %0%0
OS Server Upgrade - VersalCode Environment(currently on 2008 r2)
375 0 285 285 90 %24%0 Descope of proxy server upgrade -Decommissioned as part of NGINXimplementation
OS Server Upgrades - LNDAPP1 Environment(currently on 2008 r2)
16 234 16 242 257 -23 %-10%6
Patch Deployment 241 138 260 93 353 -215 %-156%74 Significant increase in SQL Patchingcoordination and testing
IT Disaster Recovery 249 0 234 234 15 %6%0
OS Server Upgrades - WRC (currently on 2008 r2) 23 130 23 90 113 17 %13%20
WRC Planned Database Maintenance & Refreshes 39 92 39 65 104 -12 %-13%37
WRC Planned Application System Maintenance 255 474 261 279 540 -66 %-14%48
BSA Server OS Upgrade 12 %4 22 520 541 -541
CAMS 15.2 Dev Infrastructure Upgrade 8 %58 16 11 27 -27
CAMS Upgrade %0 4,840 0 4,840 4,840 0 %0
DevNet Server OS/SQL Upgrade %0 456 0 0 0 456 %100 Due to delay in DevNet implementation thisupgrade will not be needed in this MasterPlan.
A.15
Land LG Planned Maintenance & Upgrades 2017-2018
Variance ExplinationActivity Name
Original Master Plan Allocation
Current Master Plan Allocation
VariancePercent
RevisedTotal
Estimate
EstimateTo
Complete
ExpendedHours
OriginalEstimate
%Complete
VarianceHours
10/01/201609/30/201723,671
23,615
GIS Enterprise Applications Upgrade (PROD) 139 %100 443 429 0 429 14 %3
GIS Enterprise ArcGIS Desktop and Tool Upgrade 236 %100 447 457 0 457 -10 %-2
GIS Enterprise Infrastructure Upgrade (PROD) 181 %100 743 811 0 811 -68 %-9
GIS Enterprise Upgrade %0 4,353 0 4,353 4,353 0 %0
IVR SW, HW, OS Upgrade 8 %1 1,298 8 1,237 1,245 53 %4
Out County GIS Data Maintenance 38 %23 180 41 139 180 0 %0
WAS MS Access 2016 Upgrade 357 %100 509 357 0 357 153 %30 Application upgrade went better thanexpected.
Subtotals: 5,463 24,149 6,818 17,093 23,911%29
Allocation Changes
09/20/2017 56 hours moved to 2016-18 Finance/Admin - eCommerce PMU POS Replacement from Land PMU WAS MS Access 2016 Upgrade positive variance.
A.16
Master Plan Activity
Land Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
39,79750,661
01 75 264 264 %100 741 589 589 152 %21 1/20/16 2/3/17 The added phase to createdevelopment and QAenvironments completed in lesshours than planned.
1/20/16 1/31/17
AAT Upgrade - Countywide DB(Funded ) - CompleteD95125CW
02 320 82 %33 320 87 173 260 59 %19 8/14/17 11/28/17
8/14/17 11/28/17
BS&A 2018 Cost Table - TestEnvironment (Mandate)D97125CT
03 608 608 476 %79 755 623 169 792 -37 %-5 8/8/16 11/21/17
8/8/16 11/21/17
WRC SCADA Ignition Implementation(Funded )D56611IG
04 47 50 50 %100 552 526 526 27 %5 2/18/16 1/6/17
2/1/16 9/29/16
WRC CCTV Implementation (Funded) - CompleteD15611TV
05 133 133 129 %100 407 440 440 -33 %-8 10/23/14 3/31/17
10/23/14 10/18/16
WRC Data Repository (Funded ) -CompleteD84611DR
06 106 192 190 %100 1,232 1,230 1,230 2 %0 11/21/14 5/12/17
11/21/14 5/1/17
Road Commission CAMS Permit andWork Order (Funded ) - CompleteD84182PW
07 72 53 53 %100 182 163 163 19 %11 6/13/16 1/11/17
6/13/16 11/1/16
EH Enterprise Implementation – RFP(Funded ) - CompleteD56162RP
08 127 127 127 %100 1,398 1,398 1,398 0 %0 12/29/15 11/1/16
12/29/15 11/8/16
Warrant and Settlement - Data LoadAutomation Phase 2 - CompleteD95711WI
09 3,051 3,051 10/1/16 9/30/18Tax Management System (Funded )D97071DN
09A 166 %100 2,227 1,995 1,995 232 %10 6/10/15 2/10/17
6/10/15 11/7/16
Tax Management System -Requirements and Design (Funded )- CompleteD95071RV
09B 652 %66 2,066 1,360 705 2,065 1 %0 11/24/15 4/19/18
11/24/15 4/19/18
Tax Management System - Testing &Implementation (Funded )D95071TS
A.17
Master Plan Activity
Land Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
09C 824 %74 1,465 1,081 384 1,465 0 %0 8/1/16 3/29/18
8/1/16 3/29/18
Tax Management System - OCApplication Development (Funded )D96071IN
09D %0 314 314 9/1/17 9/28/18Tax Management System -Remaining ETCD94071RETax Management System Total 5,758 4,436 5,8391,403
10 969 228 228 %100 969 228 228 741 %76 10/3/16 4/28/17 Sponsors chose to leverageexisting functionality and createcustom configurations to meettheir project requirements.
10/3/16 11/6/17
WRC & FMO CAMS FieldEnhancements (Funded ) -CompleteD17611FM
11 356 356 %100 362 356 356 6 %2 2/13/17 8/4/17
2/13/17 6/27/17
RCOC SAD ManagementEnhancements (Funded ) -CompleteD16182RC
12 1,456 1,136 337 %30 1,136 345 791 1,136 0 %0 9/28/16 9/28/18
9/28/16 9/28/18
Equalization Mandate Program2017-2018 (Mandate)D97125EP
13 700 700 322 %46 700 323 377 700 0 %0 11/22/16 9/30/18
10/1/16 9/30/18
OCHD Mandate Program Budget2016-2018 (Mandate)D56162MC
14 3,843 3,843 10/1/16 2/5/19EH Enterprise ImplementationProgram (Mandate)D57162RP
14A 206 %78 272 212 60 272 0 %0 10/31/16 12/18/17
10/31/16 8/25/17
EH Enterprise Imp - ContractNegotiation (Mandate)D56162PE
14B %0 3,571 3,571 10/10/17 9/30/18EH Enterprise Imp - Remaining ETC(Mandate)D57162AIEH Enterprise Implementation Program Total 272 212 3,8433,631
15 380 293 293 %100 380 293 293 87 %23 11/21/16 5/22/17 Project finished with less effortthan originally planned.12/1/16 5/22/17
BS&A 2017 Year End ProcessesBudget - CompleteD97125AP
A.18
Master Plan Activity
Land Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
16 380 380 2 %1 380 4 376 380 0 %0 6/19/17 9/30/18
6/22/17 9/30/18
BS&A 2018 Year End ProcessesBudgetD98125AP
17 3,467 1,593 10/1/16 9/30/17FMO Replace Building MaintenanceProgram (Funded 1,593)D17148PB
17A 102 %100 184 116 116 68 %37 9/8/16 1/24/17 Vendor onboarding completed inless time than planned.9/8/16 1/23/17
FMO BMS - Requirements (Funded )- CompleteD17148BM
17B 710 %50 1,491 747 745 1,491 0 %0 1/11/17 9/30/18
1/11/17 9/30/18
FMO BMS - Implementation (Funded)D17148B1FMO Replace Building Maintenance Program Total 1,675 863 1,607745
18 6,320 7,299 3,011 %58 5,305 3,065 2,240 5,305 0 %0 10/1/16 9/28/18
10/1/16 9/28/18
GIS Enterprise Program (Funded6,309)D16182GB
18A 1,315 %69 2,000 1,375 625 2,000 0 %0 9/26/16 9/28/18
10/1/16 9/28/18
GIS Enterprise Road Show Program(Funded )D16182GSGIS Enterprise Program Total 7,305 4,440 7,3052,865
19 762 413 410 %100 762 413 413 350 %46 3/13/17 10/13/17 De-scoped Assessing phase.Customer has decided to usemaps available in Pictometry andAGO. Tax phase GIS map layerswere implemented and GISfunctionality will be turned onwithin BS&A at a later date.
3/13/17 2/23/18
AAT Upgrade - GIS Deployment andImplementation (Funded 762) -CompleteD97125GS
20 2,194 2,194 16 %2 2,194 38 2,156 2,194 0 %0 8/28/17 9/27/18
8/28/17 9/27/18
FM Infrastructure Improvement(Funded 2,194)D17147IN
21 840 840 28 %5 840 40 800 840 0 %0 4/21/17 9/11/18
4/21/17 9/11/18
AAT Upgrade - MYSA (Funded 840)D97125MY
A.19
Master Plan Activity
Land Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
22 1,347 1,347 33 %2 33 1,314 1,347 1/25/17 9/26/18CAMS Public Request Portal(Funded 1,347)D17182PP
23 628 628 3 %1 8 620 628 9/25/17 5/29/18Facilities Custodial Cleaning andInspection Solution (Funded 628)D17147CC
24 932 268 %42 703 288 401 689 14 %2 10/1/16 9/27/18
10/18/16 9/27/18
WRC Asset Optimization Phase II(Funded )D56611SZ
25 1,800 1,797 693 %41 1,797 736 1,061 1,797 0 %0 10/1/16 9/30/18
10/1/16 9/30/18
WRC Development Budget 2017 -2018 (Funded )D57611D5
26 1,300 1,300 260 %23 1,310 276 934 1,210 100 %8 9/22/16 7/5/18
9/22/16 5/9/18
WRC Soil Erosion Software SolutionD56611SE
27 1,040 1,040 10/1/16 9/30/17FM CAMS Expansion ProgramD17148PG
27A 384 %100 486 404 404 82 %17 12/13/16 10/6/17
12/1/16 9/18/17
FM CAMS Expansion - GIS -CompleteD17148GS
27B %0 636 636 9/12/17 3/6/18FM CAMS Expansion Remaining ETCD17148CE
FM CAMS Expansion Program Total 486 404 1,040636
28 773 773 368 %50 773 385 386 771 2 %0 10/3/16 3/6/18
10/3/16 3/6/18
WRC Pontiac Water MeteringSystem (Funded )D56611NP
29 549 549 504 %96 549 525 24 549 0 %0 11/7/16 11/1/17
11/7/16 11/1/17
Surplus Property ManagementD97071SP
30 827 838 529 %69 838 580 258 837 1 %0 12/13/16 2/1/18
12/13/16 1/25/18
Oblique Imagery Implementation(Funded 838)D16182OB
A.20
Master Plan Activity
Land Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
31 1,423 10/1/15 8/24/18WRC IVR Program (Funded )D57611PG
31A 160 %21 775 167 608 775 0 %0 3/2/17 6/12/18
3/2/17 6/12/18
WRC IVR Solution - Paymentus(Funded )D57611VR
31B 19 %5 648 31 617 648 0 %0 9/18/17 8/9/18
9/18/17 8/9/18
WRC IVR Solution - Genesys(Funded )D57611GNWRC IVR Program Total 1,423 197 1,4231,226
32 885 885 %0 885 885 11/18/17 9/26/18WRC Miss Dig Ticket ManagementSystemD56611MD
33 800 800 520 %65 800 520 280 800 0 %0 10/3/16 9/30/18
10/3/16 9/30/18
CAMS Enterprise Enhancements2017-18D17182CE
34 1,000 200 38 %19 200 38 162 200 0 %0 10/1/16 9/30/18
10/1/16 9/30/18
Citizen Engagement Budget - LandLGDE6182CL
35 300 300 53 %18 300 55 245 300 0 %0 10/1/16 9/30/18
10/1/16 9/30/18
Municipal Services IT ProgramTP7186MS
36 2,025 2,112 881 %44 2,112 926 1,187 2,112 0 %0 10/3/16 9/30/18
10/1/16 9/30/18
Land Enhancement BudgetsD97010EB
1,100 800 118 %15 800 118 682 800 0 %0 10/1/16 9/30/18
10/1/16 9/30/18
Land Sizing BudgetD97182SB
Totals 15,177 40,411 22,130 45,91923,789
Open Requests
MBOR - Scheduling Rewrite 3,185
A.21
Master Plan Activity
Land Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
Open Requests
D97125MS
Property Gateway Mobile 790
D16182PG
Replace Pay Delinquent Application 865
D97711PD
WAS Program Budget 2017-2018 4,500
D97125WP
WRC Field Collection Program 560
D56611FC
WRC Hach WIMS Phase 2 857
D56611HW
Allocation Changes
10/25/2016 932 hours allocated to WRC Asset Optimization Phase II from WRC fund.
10/25/2016 1,800 hours allocated to WRC Development Budget 2017-2018 from WRC fund.
11/02/2016 341 hours added to AAT Upgrade - Countywide DB from Miscellaneous Resolution #12190.
01/10/2017 3 hours added to WRC CCTV Implementation from WRC Development Budget 2017 - 2018.
01/11/2017 86 hours added to Road Commission CAMS Permit and Work Order from RCOC funding.
01/31/2017 333 hours allocated to RCOC SAD Management Enhancements from RCOC funding.
01/31/2017 1,423 hours allocated to WRC IVR Solution Implementation from WRC funding.
02/08/2017 19 hours returned to EHealth funding from EH Enterprise Implementation - RFP positive variance.
02/08/2017 152 hours returned to Miscellaneous Resolution #12190 from AAT Upgrade - Countywide DB positive variance.
03/15/2017 33 hours added to RCOC SAD Management Enhancements from RCOC funding.
03/29/2017 11 hours added to Oblique Imagery Implementation from GIS Enterprise Program.
04/27/2017 300 hours moved to Citizen Engagement Budget - Finance LG from Citizen Engagement Budget - Land LG.
A.22
Master Plan Activity
Land Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
Allocation Changes
05/05/2017 741 hours returned to WRC & FMO fund from WRC & FMO CAMS Field Enhancements positive variance.
05/25/2017 87 hours added to unallocated from BS&A 2017 Year End Processes Budget positive variance.
05/25/2017 87 hours unallocated.
06/14/2017 990 hours added to GIS Enterprise Program from contingency.
08/02/2017 87 hours added to Land Enhancement Budgets for WAS Enhancement Budget from unallocated.
08/09/2017 10 hours returned to RCOC fund from RCOC SAD Management Enhancements positive variance.
08/09/2017 1,874 hours returned to FMO fund from FMO Replace Building Maintenance Program.
08/21/2017 320 hours allocated to BS&A 2018 Cost Table - Test Environment from EPP Viewer Program 2017-2018.
10/17/2017 349 hours returned from AAT Upgrade - GIS Deployment & Implementation positive variance.
A.23
eGovernment Services LG Planned Maintenance & Upgrades 2017-2018
Variance ExplinationActivity Name
Original Master Plan Allocation
Current Master Plan Allocation
VariancePercent
RevisedTotal
Estimate
EstimateTo
Complete
ExpendedHours
OriginalEstimate
%Complete
VarianceHours
10/01/201609/30/20175,917
6,022
2016-18 Finance/Admin - eCommerce Planned Maintenance & Upgrades
Coordination and Application Verification -Network/Security Planned Maintenance
9 50 9 37 46 4 %9%19
Coordination and Application Verification - SA PlannedMaintenance
17 22 17 20 37 -15 %-68%45 Higher number of complex changes thanexpected
eComm Disaster Recovery Toolkit Updates 8 40 8 25 33 7 %18%23
eComm Patch Deployment Coordination &Testing(DB,Web,MS)
43 144 44 61 105 39 %27%41 Fewer effort hours required for patchvalidation
PCI Scans - Quarterly Scans and Review of Results 70 171 70 107 176 -5 %-3%40 .
eComm Browser Compatibility Testing 31 0 31 31 0 %0%0
Websphere Environment Upgrade 301 0 208 208 93 %31%0 Descoped 93 hours due to decommision ofEmployee Directory
PCI Scans - Annual Scans and Review of Results 7 40 7 24 31 9 %23%23 Annual Scans, less effort.
PCI Scans - Internal Pen Test and Review of Results 3 40 3 34 36 4 %10%7
Point Of Sale (POS) Proof of Concept 104 108 49 158 -158%69 Great Lakes POS original estimate was 100total hours in October 2016
eComm Disaster Recovery 2018 74 0 74 74 0 %0%0
2016-18 eGovernment Planned Maintenance & Upgrades
Coordination and Application Verification -Network/Security Planned Maintenance
3 34 4 32 36 -2 %-6%10
Contract Renewals 65 0 65 65 0 %0%0
Digital Asset Management Updates & Releases 10 0 10 10 0 %0%0
eMail Subscription Updates and Releases 10 0 10 10 0 %0%0
Patch Deployments 88 100 89 63 152 -52 %-52%58 SharePoint patch deployments took longerthan expected.
Web Services Planned Maintenance 302 539 303 246 549 -10 %-2%55
Update Documentation 74 120 103 33 136 -16 %-13%76
IT Disaster Recovery 54 15 54 2 56 -41 %-272%96 Low estimate on DR Toolkit validation effort.
Web Server Planned Maintenance 35 99 35 47 81 18 %18%43
Oracle Shopping Cart/AOFS Upgrade to 8.x %0 415 0 415 415 0 %0
PCI - Yearly Update (2016) 53 %100 587 522 0 522 65 %11
PCI - Yearly Update (2017) 548 %67 879 585 294 879 0 %0
PCI - Yearly Update (2018) %0 321 0 321 321 0 %0
A.24
eGovernment Services LG Planned Maintenance & Upgrades 2017-2018
Variance ExplinationActivity Name
Original Master Plan Allocation
Current Master Plan Allocation
VariancePercent
RevisedTotal
Estimate
EstimateTo
Complete
ExpendedHours
OriginalEstimate
%Complete
VarianceHours
10/01/201609/30/20175,917
6,022
TLS v1.0 Upgrade 12 %11 42 335 377 -377
Websphere Shopping Cart Upgrade to 8.x 15 %1 2,050 15 2,035 2,050 0 %0
Subtotals: 1,440 6,157 2,015 4,578 6,593%31
Allocation Changes
12/14/2016 49 hours added to 2016-18 Finance/Admin - eCommerce PMU from 2016-18 Courts PMU.
09/20/2017 279 hours added to PCI - Yearly Update (2017) from PCI - Yearly Update (2018).
09/20/2017 56 hours added to POS Replacement from Land PMU WAS MS Access 2016 Upgrade.
A.25
Master Plan Activity
eGovernment Services Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
28,08343,022
01 10,000 8,283 4,340 %56 8,283 4,638 3,645 8,283 0 %0 10/1/16 9/30/18
10/1/16 9/30/18
Citizen Engagement Budget - ITDE6182CE
02 417 476 435 %92 485 444 41 485 0 %0 8/9/16 9/30/18
8/9/16 9/30/18
Electronic Information Technology(EIT) AccommodationDE6182ET
03 98 28 28 %100 698 476 476 223 %32 1/15/16 10/25/16 The positive variance is due tohours not used for potentialrollback to version 7.0.
1/21/16 9/28/16
eCommerce New WebSphereEnvironment - CompleteDJ6182WE
04 228 479 479 %100 959 987 987 -28 %-3 12/15/15 6/20/17
12/15/15 5/3/17
Payment Engine & Shopping CartSolution RFP - CompleteDJ5182RP
05 855 178 %45 856 352 437 789 66 %8 7/7/17 1/23/18
7/7/17 2/9/18
G2G Enhancement MultipleDepository Account (Funded 605)DJ7182MD
06 581 16 %3 19 562 581 7/12/17 12/6/18eCommerce Services RFP (Funded581)DJ7182ER
07 3,150 2,295 435 %20 2,295 464 1,831 2,295 0 %0 10/1/16 9/30/18
10/1/16 9/30/18
G2G Program Development (Funded2,545)DJ6182GD
08 950 966 371 %41 966 391 575 966 0 %0 10/1/16 9/30/18
10/1/16 9/30/18
G2G Program ManagementDJ6182PM
09 1,500 1,454 495 %36 1,454 517 937 1,454 0 %0 10/1/16 9/30/18
10/1/16 9/30/18
G2G Participant DevelopmentBudgetDJ6182PD
10 4,000 3,190 1,336 %43 3,190 1,385 1,806 3,190 0 %0 10/1/16 9/30/18
10/1/16 9/30/18
G2G Participant ImplementationBudgetDJ6182PI
11 1,300 530 85 %17 530 89 441 530 0 %0 10/1/16 9/28/18
10/1/16 9/30/18
G2G Cloud Solutions MarketingBudgetDJ6182CM
12 1,100 771 408 %54 771 414 357 771 0 %0 10/12/16 9/30/18
10/1/16 9/30/18
G2G Marketplace Marketing BudgetDJ6182MP
A.26
Master Plan Activity
eGovernment Services Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
13 1,525 1,360 909 %68 1,360 931 429 1,360 0 %0 10/1/16 9/30/18
10/1/16 9/30/18
County Recognition and InitiativesDE6182CR
14 1,600 200 98 %49 200 98 102 200 0 %0 10/1/16 9/30/18
10/1/16 9/30/18
eGovernment Program DevelopmentDE6182PD
15 1,481 1,481 8 %1 8 1,244 1,251 6/6/17 9/28/18Digital Asset ManagementDE7182DA
16 1,454 1,670 1,670 %100 1,721 1,678 1,678 43 %3 9/28/16 6/2/17
9/28/16 6/1/17
Web ApplicationStandardization/Conversion (Funded1,454) - CompleteDE6182WP
17 872 872 %0 872 872 1/2/18 9/18/18CMS Strategic PlanningDE6182CM
18 389 389 154 %55 389 214 176 390 -1 %0 6/5/17 11/28/17
6/5/17 12/4/17
Site Search OptimizationDE6182SO
19 1,480 1,455 %100 1,480 1,455 1,455 25 %2 6/14/17 9/29/17
6/12/17 9/29/17
Web Site Conversion Budget -CompleteDE7182WP
20 300 300 66 %22 300 67 233 300 0 %0 10/3/16 9/30/18
10/3/16 9/30/18
PCI Enhancement BudgetDJ7182EB
400 400 26 %7 400 26 374 400 0 %0 10/1/16 9/30/18
10/1/16 9/30/18
eGovernment Sizing BudgetDE7182SB
Totals 12,990 26,337 14,651 28,71314,062
Open Requests
Digital Media Standards 1,264
A.27
Master Plan Activity
eGovernment Services Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
Open Requests
DE6182DS
Electronic Information Technology(EIT) Enhancements
7,672
DE7183ET
Enterprise Forms Strategy 494
DE6182EF
OC Logo Replacement Budget 500
DE6182DB
Allocation Changes
11/02/2016 223 hours added to Payment Engine & Shopping Cart Solution RFP from G2G Participant Implementation Budget.
11/07/2016 70 hours added to unallocated from eCommerce New WebSphere Environment positive variance.
11/07/2016 70 hours unallocated.
11/09/2016 38 hours added to Electronic Information Technology (EIT) Accommodation from unallocated.
11/09/2016 32 hours unallocated.
03/01/2017 170 hours added to County Recognition and Initiatives from G2G Participant Implementation Budget (138 hours) and unallocated (32 hours).
03/15/2017 259 hours added to Web Application Standardization/Conversion from G2G Participant Implementation Budget.
03/15/2017 190 hours added to County Recognition and Initiatives from G2G Participant Implementation Budget.
04/13/2017 45 hours added to G2G Program Management from G2G Cloud Solutions Marketing Budget.
04/20/2017 29 hours added to Electronic Information Technology (EIT) Accommodation from G2G Program Management.
05/03/2017 155 hours added to G2G Marketplace Marketing Budget from G2G Cloud Solutions Marketing Budget.
06/14/2017 1,080 hours allocated to Web Site Conversion Budget from additional capacity.
06/14/2017 400 hours allocated to Web Site Conversion Budget from contingency.
06/14/2017 500 hours added to Citizen Engagement Budget - IT from contingency.
06/22/2017 92 hours added to G2G Marketplace Marketing Budget from G2G Cloud Solutions Marketing Budget (46 hours) and G2G Participant Development Budget (46 hours).
06/29/2017 59 hours added to unallocated from Electronic Information Technology (EIT) Accommodation positive variance.
06/29/2017 59 hours unallocated.
A.28
Master Plan Activity
eGovernment Services Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
Allocation Changes
07/19/2017 28 hours added to Payment Engine & Shopping Cart Solution RFP from unallocated.
07/19/2017 31 hours unallocated.
08/09/2017 605 hours allocated to G2G Enhancement Multiple Depository Account from G2G Program Development.
08/09/2017 581 hours allocated to eCommerce Services RFP from G2G revenue.
08/09/2017 43 hours added to unallocated from Web Application Standardization/Conversion positive variance.
08/09/2017 74 hours unallocated.
09/20/2017 Electronic Information Technology (EIT) Enhancements added to Open Request for 7,672 hours.
09/20/2017 51 hours added to Electronic Information Technology (EIT) Accommodation from unallocated.
09/20/2017 23 hours unallocated.
09/27/2017 250 hours allocated to G2G Enhancement Multiple Depository Account from G2G Program Development.
A.29
Internal Services LG Planned Maintenance & Upgrades 2017-2018
Variance ExplinationActivity Name
Original Master Plan Allocation
Current Master Plan Allocation
VariancePercent
RevisedTotal
Estimate
EstimateTo
Complete
ExpendedHours
OriginalEstimate
%Complete
VarianceHours
10/01/201609/30/20175,431
5,431
2016-18 IS PMO Planned Maintenance and Upgrades
Coordination and Application Verification -Network/Security Planned Maintenance
4 12 4 3 8 5 %37%57 Less time than expected.
Coordination and Application Verification - SA PlannedMaintenance
2 8 2 4 6 2 %25%33 Less time than expected.
IS - MS Patch Deployment/Server Updates/SSL Certs 18 20 19 14 34 -14 %-68%57 More time spent than expected.
Disaster Recovery 2018 60 0 60 60 0 %0%0
2016-18 IS Service Center Planned Maintenance and Upgrades
Coordination and Application Verification -Network/Security Planned Maintenance
3 12 3 9 12 0 %0%25
Service Center - Patch Deployment/Server Updates2015-2016
17 22 18 10 27 -5 %-24%64 Additional hours needed to apply & validatepatches
Service Center - Disaster Recovery 2017 18 0 18 18 0 %0%0
Service Center - Disaster Recovery Toolkit Updates 4 0 4 4 0 %0%0
Telesoft Disaster Recovery 2017 9 0 9 9 0 %0%0
Handheld Device Upgrade - October 2016 - March2017
154 150 154 0 154 -4 %-3%100
Handheld Device Upgrade - April 2017- September2017
227 150 227 0 227 -77 %-51%100 Additional hours required for iPhoneupgrades.
Handheld Device Upgrade - October 2017 - March2018
150 9 141 150 0 %0%6
Handheld Device Upgrade - April 2018 - September2018
150 0 150 150 0 %0%0
Coordination and Application Verification - SA PlannedMaintenance
2 8 2 6 8 0 %0%22
Wireless Svcs RFP Process 20 0 20 20 0 %0%0
Smartphone Selection Guide Updates 2 0 2 2 0 %0%0
Lecture Hall Upgrade 28 43 29 32 61 -18 %-41%48 Vendor was unable to deliver what wasrequested in the proposal and could notprovide a remediation.
2016-18 Public & Environmental Services Planned Maintenance & Upgrades
Versal Code Template Upgrade 8 300 8 293 301 -1 %0%3
CA PPM 15.1 Upgrade 357 %32 1,091 387 825 1,212 -121 %-11
Service Center 14.1 Upgrade 653 %95 1,020 990 56 1,045 -25 -2%
Service Center Upgrade %0 1,217 0 1,217 1,217 0
0%
A.30
Internal Services LG Planned Maintenance & Upgrades 2017-2018
Variance ExplinationActivity Name
Original Master Plan Allocation
Current Master Plan Allocation
VariancePercent
RevisedTotal
Estimate
EstimateTo
Complete
ExpendedHours
OriginalEstimate
%Complete
VarianceHours
10/01/201609/30/20175,431
5,431
Telesoft Upgrade %0 445 0 0 0 445 %100 Vendor will not have another UpgradeRelease during the Master Plan
Telesoft v10.9 Upgrade 489 %89 775 687 87 774 1 %0
Versal Code Template Upgrade (.Net Core) %0 610 0 610 610 0 %0
Subtotals: 1,960 6,296 2,538 3,570 6,108%42
Allocation Changes
06/22/2017 445 hours added to unallocated from cancelling Telesoft Upgrade.
06/22/2017 404 hours added to Service Center 14.1 Upgrade from unallocated.
06/22/2017 41 hours added to Telesoft v10.9 Upgrade from unallocated.
A.31
Master Plan Activity
Internal Services Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
12,01316,212
01 100 100 28 %28 100 28 72 100 0 %0 3/1/17 9/30/18
10/3/16 9/30/18
IT HR InitiativesDH6181HR
02 300 300 9 %3 300 10 290 300 0 %0 10/3/16 9/30/18
10/3/16 9/30/18
IT Department InitiativesDH7181DI
03 525 525 315 %61 525 322 204 525 0 %0 10/1/16 9/30/18
10/1/16 9/30/18
SC Communications CO ServicesDR6181CO
04 726 1,031 1,031 %100 1,865 1,834 1,834 32 %2 12/17/15 6/2/17
12/17/15 6/2/17
NGINX Application Migration -CompleteD95182NI
05 1,052 3,244 6/1/16 9/30/18O365 Program (Funded 3,244)DE6182OP
05A 190 %100 402 388 388 14 %4 6/6/16 6/27/17
6/6/16 6/19/17
O365 Intranet Solution RFP (Funded) - CompleteDE6812O2
05B 361 %100 1,085 391 391 694 %64 6/1/16 5/31/17 Change in project direction,issuing RFP for professionalservices.
6/1/16 7/28/17
O365 Microsoft Engagement(Funded ) - CompleteDE6182O3
05C 63 %100 319 63 63 256 %80 6/19/17 8/29/17 Two vendor responses to theRFP were received and notviable.
6/19/17 10/19/17
O365 Professional Services RFP(Funded ) - CompleteDE6182O5
05D 315 %35 1,583 465 853 1,318 265 %17 6/12/17 2/22/18
6/12/17 2/22/18
O365 Intranet Implementation(Funded )DE6182O4
05E 24 %10 251 25 226 251 0 %0 7/24/17 1/8/18
7/24/17 1/8/18
O365 Operationalize PSTN (Funded)DE6182O6
05F 6 %3 299 9 290 299 0 %0 9/5/17 9/28/18
9/5/17 9/28/18
O365 Program Management (Funded)DE7182PM
05Z %0 762 762 11/1/17 9/30/18O365 Remaining ETC (Funded )DE6182RE
A.32
Master Plan Activity
Internal Services Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
O365 Program Total 3,939 1,341 3,4722,131
06 87 32 32 %100 115 67 67 48 %42 8/5/16 11/18/16 Project under hours due to onlyone response to RFP out of threepossible vendors that werefound.
8/5/16 11/18/16
Connected Vehicle Training RFP -CompleteDJ6182CV
07 4,000 3,000 %0 2,575 2,565 2,565 10 %0 2/5/18 9/30/18
10/1/16 9/30/18
Service Center Program 2016-2018DR6181SP
07A 127 %29 435 127 308 435 0 %0 10/6/16 9/1/18
10/6/16 4/4/18
Service Center 2016-18ImprovementsDR6181S1Service Center Program 2016-2018 Total 3,010 127 3,0002,873
08 430 430 3 %1 3 428 430 7/3/17 5/29/18Time Tracker System ReplacementDH7181TT
09 813 813 %0 813 813 10/1/17 9/30/18ITPSRS System ReplacementDH7181PS
10 2,980 1,500 224 %16 1,500 247 1,253 1,500 0 %0 10/3/16 9/28/18
10/3/16 9/28/18
Application Development ProgramBudgetD56182AD
11 600 300 97 %32 300 97 203 300 %0 10/1/16 9/30/18
10/1/16 9/30/18
Project Management ProgramDevelopmentDH7181PD
12 425 425 259 %65 425 275 150 425 0 %0 10/1/16 9/30/18
10/1/16 9/30/18
Internal Services EnhancementBudgetsDR7010EB
150 150 41 %27 150 41 109 150 0 %0 5/24/17 9/30/18
10/1/16 9/30/18
Internal Services Sizing BudgetDH7181SB
Totals 3,124 12,229 4,391 12,9168,525
A.33
Master Plan Activity
Internal Services Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
Open Requests
Browser Update Strategy andImplementation
1,047
DE6182BU
IT Equipment Fund Planning 477
DB7182EQ
IT Process Improvements 500
DH7181PI
Versal Code Migration Program 2,000
D56182VC
Allocation Changes
10/19/2016 477 hours added to unallocated from moving IT Equipment Fund Planning to Open Request.
10/19/2016 266 hours added to NGINX Application Migration from unallocated.
10/24/2016 211 hours unallocated.
12/05/2016 55 hours added to unallocated from Connected Vehicle Training RFP positive variance.
12/05/2016 266 hours unallocated.
12/14/2016 2,192 hours allocated for O365 program from additional funding.
12/21/2016 37 hours moved to TSN Network Segmentation from unallocated.
12/21/2016 229 hours unallocated.
02/01/2017 27 hours moved to TSN Voicemail Replacement - Pre-Implementation from unallocated.
02/01/2017 202 hours unallocated.
02/15/2017 70 hours added to NGINX Application Migration from unallocated.
02/15/2017 132 hours unallocated.
06/13/2017 31 hours added to unallocated from NGINX Application Migration positive variance.
06/13/2017 163 hours unallocated.
A.34
Technical Systems LG Planned Maintenance & Upgrades 2017-2018
Variance ExplinationActivity Name
Original Master Plan Allocation
Current Master Plan Allocation
VariancePercent
RevisedTotal
Estimate
EstimateTo
Complete
ExpendedHours
OriginalEstimate
%Complete
VarianceHours
10/01/201609/30/201736,420
36,420
2016-18 DBA Planned Maintenance & Upgrades
Coordination and Application Verification -Network/Security Planned Maintenance
0 0 0 0%0
Coordination and Application Verification - SA PlannedMaintenance
0 0 0 0%0
Disaster Recovery Toolkit Updates 128 250 135 70 205 45 %18%66
Linux Patch Deployments 24 40 26 11 36 4 %9%70
Microsoft Patch Deployments 32 40 33 14 47 -7 %-18%70
Network Patch Deployments 4 40 4 16 20 20 %50%20 Less participation than expected due toon-call agreement
DBA - IT Disaster Recovery 2016-2018 246 0 246 246 0 %0%0
DBA General Planned Maintenance 7 54 7 47 54 0 %0%13
SQL Server Service Pack Deployments 2016-2017 311 165 313 0 313 -148 %-90%100 Multiple patches were required per instanceto achieve the desired release level.
SQL Server Service Pack Deployments 2017-2018 1 165 1 158 159 6 %4%1
Oracle Patch Set Deployments 2016-2017 20 130 20 0 20 111 %85%100 Less effort required than planned.
Oracle Patch Set Deployments 2017-2018 130 0 126 126 4 %3%0
Vendor Contracts and Maintenance & SupportRenewals
82 34 82 10 92 -58 %-169%89 Oracle contract negotiation and invoiceconsolidation required additional resources.
Oracle 12c Production Preparation 69 107 69 52 122 -14 %-14%57
Oracle Grid Control Upgrade 371 0 371 371 0 %0%0
SQL Server 2016 Release Preparation 57 285 63 222 285 0 %0%22
SSIS 2016 Release Preparation 191 0 191 191 0 %0%0
Database File Map Preparation 300 0 300 300 0 %0%0
2016-18 Network Services Planned Maintenance and Upgrades
Coordination and Application Verification - SA PlannedMaintenance
0 0%0
OakNet Upgrade Maintenance 2016-2018 1,121 2,040 1,143 847 1,990 50 %2%57
SEP-Security Device/System Maintenance -2016-2018
213 1,007 250 818 1,068 -61 %-6%23
IT Disaster Recovery 20016-2018 135 11 130 141 -6 %-4%7
Equipment Maintenance Renewal - 2016-2018 257 620 268 376 644 -24 %-4%42
A.35
Technical Systems LG Planned Maintenance & Upgrades 2017-2018
Variance ExplinationActivity Name
Original Master Plan Allocation
Current Master Plan Allocation
VariancePercent
RevisedTotal
Estimate
EstimateTo
Complete
ExpendedHours
OriginalEstimate
%Complete
VarianceHours
10/01/201609/30/201736,420
36,420
Voice Services Upgrade Maintenance 2014-2016 53 0 53 53 0 %0%0
2016-18 SEP Planned Maintenance and Upgrades
FireEye PMU 17 36 18 12 30 6 %17%58
AD Audit PMU 15 12 15 11 26 -14 %-117%56 Auditing more systems than planned.
IPAM PMU 23 24 25 11 35 -11 %-46%70 Auditing more systems than planned.
SkyHigh PMU 4 24 4 0 4 20 %83%100 Sky High Service is discontinued.
Pen Test Tools PMU 11 36 16 21 37 -1 %-3%42
2016-18 Server Administration Planned Maintenance & Upgrade
Documentation/DR tool kit Updates 390 694 393 272 664 30 %4%59
Coordination and Application Verification -Network/Security Planned Maintenance
29 58 29 32 60 -2 %-3%47
SSL Certificate Renewal 92 378 92 262 354 24 %6%26
IT Disaster Recovery - 2017 428 0 0 0 428 %100%0 DR moved to next calander year due tobackup solution replacement.
IT Disaster Recovery - 2018 10 523 27 498 525 -2 %0%5
Contract Renewals/RFP's 135 177 135 12 148 30 %17%92
Backup Software Upgrades 19 378 19 234 253 125 %33%7 Backup upgrades not required this year dueto backup solution replacement.
SAN Upgrades 258 432 292 345 637 -205 %-47%46 Legacy retirement of equipment added tothis plan.
Technology Upgrades 531 1,318 532 672 1,204 114 %9%44
Microsoft Server Application Upgrades 120 393 147 252 399 -6 %-1%37
Patch Deployment 666 1,794 701 903 1,604 190 %11%44
Server Hardware Upgrades 105 439 105 300 405 34 %8%26
Server OS Upgrades 124 539 124 404 527 12 %2%23
Server Virtual Software Upgrades 94 368 94 312 406 -38 %-10%23
2016-18 Workstation Services Planned Maintenance and Upgrades
Coordination and Application Verification -Network/Security Planned Maintenance
2 7 2 5 7 0 %0%29
Coordination and Application Verification - SA PlannedMaintenance
1 16 1 16 16 0 %0%3
A.36
Technical Systems LG Planned Maintenance & Upgrades 2017-2018
Variance ExplinationActivity Name
Original Master Plan Allocation
Current Master Plan Allocation
VariancePercent
RevisedTotal
Estimate
EstimateTo
Complete
ExpendedHours
OriginalEstimate
%Complete
VarianceHours
10/01/201609/30/201736,420
36,420
Workstation Services Disaster Recovery Services 5 304 5 291 296 9 %3%2
Workstation Services Administrative Services 194 70 214 34 248 -178 %-254%86 Workstation Purchase RFP and MicrosoftContract are taking more time than expected.
Operating System/Application Software Upgrades(Major Version Upgrades)
172 976 189 644 833 143 %15%23
Operating System/Application Software Updates(Minor Version Updates)
469 451 470 188 658 -207 %-46%71 Went into variance due to effort needed toprevent WannaCry infection
Windows Operating System Server Upgrades 110 3 108 110 0 %0%2
Hardware Maintenance 440 1,294 452 860 1,312 -18 %-1%34
2017 Workstation Replacement Phase 1 3,159 %100 3,700 3,159 0 3,159 541 %15
2017 Workstation Replacement Phase 2 3,437 %100 3,434 3,437 0 3,437 -3 %0
2018 Workstation Replacement Phase 1 491 %15 5,367 822 4,545 5,367 0 %0
2018 Workstation Replacement Phase 2 %0 2,804 0 2,804 2,804 0 %0
Active Directory Federation Services (ADFS) Upgrade %0 421 0 421 421 0 %0
Printer Replacement %0 708 0 708 708 0 %0
Shopping Cart WebSphere Environment Setup %0 572 0 572 572 0 %0
WebSphere ND Environment Setup %0 1,186 0 1,186 1,186 0 %0
WebSphere ND Environment Upgrade 5 %100 411 215 0 215 196 %48 Positive usage variance is result ofimprovement in environment set up activitiesestimated based on similar projects deliveredpreviously.
Subtotals: 13,336 36,286 14,154 20,992 35,146%40
A.37
Master Plan Activity
Technical Systems Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
53,17459,107
01 13,715 13,715 6,685 %51 13,715 6,960 6,588 13,548 167 %1 10/3/16 9/28/18
10/1/16 9/30/18
Customer Change Order ServicesTN6186CO
02 600 875 625 %75 875 654 221 875 0 %0 10/3/16 9/28/18
10/3/16 9/28/18
UCC Voice Change Order ServicesTP7186CO
03 5,752 5,752 4,051 %73 5,752 4,192 1,556 5,748 4 %0 10/3/16 9/28/18
10/1/16 9/30/18
Server Admin Change OrderServicesT67186CO
04 800 1,070 643 %61 1,070 661 414 1,075 -5 %-1 10/10/16 9/28/18
10/1/16 9/30/18
Network Services Change OrderServicesTP7186CH
05 1,700 1,450 642 %46 1,450 665 785 1,450 0 %0 10/1/16 9/30/18
10/1/16 9/30/18
Building Program 2017-18TP6186FM
06 12,958 11,667 5,364 %48 12,057 5,752 6,188 11,939 118 %1 2/11/15 5/17/19
6/1/16 9/30/18
SEP - Program 2017-2018TS6186SP
07 15 4 4 %100 1,368 1,060 1,060 308 %22 2/11/15 10/5/16 As the process to add thisfeature matured, reduced hourswere required due to efficiencygains.
2/11/15 9/30/16
Dual Factor Authentication Rollout -CompleteT65186DS
08 5 5 %100 480 480 480 %0 6/16/15 1/11/17
6/16/15 1/30/17
SOM Point Of Presence - CompleteTP5186SI
09 4,950 4,315 2,645 %64 4,315 2,758 1,557 4,315 0 %0 10/1/16 9/30/18
10/1/16 9/30/18
Enterprise Architecture ProgramTT6186PR
10 982 932 932 %100 1,191 1,136 1,136 55 %5 8/15/16 3/10/17
8/15/16 4/14/17
Mainframe Migration - CompleteTT6186MM
11 144 144 %100 371 144 144 227 %61 3/7/17 5/19/17 The effort to complete the DASDwipe went exceptionally fasterthan planned.
3/7/17 5/10/17
Mainframe Decommission -CompleteTT7186M2
A.38
Master Plan Activity
Technical Systems Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
12 275 3,820 10/1/16 9/30/17UCC ProgramTP6186PG
12A 302 %100 646 673 673 -27 %-4 6/7/16 1/20/17
6/7/16 12/15/16
Voicemail Replacement -Pre-Implementation - CompleteTP6186VM
12B 871 %100 930 871 871 59 %6 1/30/17 9/22/17
1/30/17 9/21/17
Voicemail Replacement - DesignPhase - CompleteTP6186VI
12C 830 %100 933 830 830 103 %11 3/6/17 9/15/17
3/6/17 9/6/17
Voicemail Replacement - Pilot Phase- CompleteTP7186PP
12D 148 %88 190 25 215 10/6/16 11/15/17UCC - Program PlanningTP6186PP
12E 196 %100 205 196 196 9 %4 1/31/17 7/31/17
1/31/17 7/10/17
UCC - Professional Services RFP -CompleteTN7186CS
12F 867 %90 979 885 94 979 0 %0 3/6/17 11/30/17
3/6/17 11/9/17
UCC - RFP for NetworkInfrastructure PrepTP7186NI
12G 146 %72 165 65 230 8/10/17 3/30/18UCC - RFP for VoIP / Voicemail /ConferencingTP7186UC
12H %0 198 198 10/1/17 5/10/18UCC - Remaining ETCTP6186RE
UCC Program Total 3,693 3,809 4,191382
13 361 400 400 %100 533 535 535 -2 %0 6/1/16 3/6/17
6/1/16 3/6/17
Network Segmentation - CompleteTP6186NS
14 487 8 8 %100 626 147 147 479 %76 3/23/16 3/7/17 Remaining work moved to Identityand Access ManagementImplementation Program.
3/23/16 8/5/16
Authentication Tune-up with AD -CompleteDR5181AD
A.39
Master Plan Activity
Technical Systems Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
15 145 323 323 %100 1,672 1,665 1,665 7 %0 10/26/15 3/10/17
10/26/15 3/17/17
RAP-P3-PV Migrations - CompleteTP5186PV
16 78 110 110 %100 767 726 726 41 %5 1/14/16 7/14/17
1/14/16 6/30/17
RAP-P4-Network Transport -CompleteTP6186TR
17 715 1,370 928 %62 1,335 1,122 686 1,808 -473 %-35 9/6/16 12/18/17 Replanning the project.
9/6/16 10/26/17
RAP-P3-Backup SolutionTP5186BS
18 582 852 702 %88 905 794 111 905 0 %0 8/15/16 1/25/18
8/15/16 11/9/17
Identity Access ManagementVendor SelectTT6186IA
19 1,395 1,395 2/23/17 9/30/18Cloud Opt-ProgramTT6186CP
19A 594 %64 974 618 344 962 12 %1 2/23/17 12/18/17
2/23/17 12/18/17
Cloud Infrastructure OptimizationTT6186CO
19B %0 433 433 1/1/18 9/30/18Cloud Remaining ETCTT6186CB
Cloud Opt-Program Total 974 618 1,395777
20 3,210 3,210 11/7/16 8/17/18Software Asset Mgt ProgramTT6186PG
20A 589 %100 596 589 589 7 %1 11/7/16 6/22/17
11/7/16 6/14/17
SAM - Software Implementation -CompleteTT6186IM
20B 2 %100 2 2 9/28/17 5/10/18SAM - Software LicenseManagementTT7186SM
20C %0 2,619 2,619 11/7/16 9/15/18SAM - Remaining ETCTT6186RE
Software Asset Mgt Program Total 596 591 3,2102,619
A.40
Master Plan Activity
Technical Systems Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
21 1,125 1,085 364 %34 1,085 364 721 1,085 0 %0 10/1/16 9/30/18
10/1/16 9/30/18
Technical Systems & NetworkingEnhancement BudgetsT37010EB
22 400 130 130 %100 130 130 130 %0 10/1/16 9/30/18
10/1/16 9/30/18
CTO Technology PlanningTT6186CT
500 500 56 %11 500 56 444 500 0 %0 10/1/16 9/30/18
10/1/16 9/30/18
TSN Sizing BudgetTP7186SB
Totals 29,304 55,461 35,020 58,06923,049
Open Requests
Enterprise Architecture Innovation 1,500
TT6186IN
Fiber Network Optimization 1,272
TP7186FO
Full Network Segmentation 1,071
TP7186SN
Mobile Device Management 949
TN7186MD
Patch Process Improvement 544
TT7186PP
Production Network Segmentation 1,049
TP7186NS
Remote Desktop Access 513
A.41
Master Plan Activity
Technical Systems Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
Open Requests
TN7186BG
SQL File Mapping 446
T36186DM
Virtual Private Network 1,018
TP7186VP
Allocation Changes
10/27/2016 217 hours added to Mainframe Migration from additional resource capacity.
10/27/2016 172 hours added to Mainframe Migration from additional TSN professional services.
11/14/2016 11 hours added to unallocated from Dual Factor Authentication Rollout positive variance.
11/14/2016 11 hours unallocated.
11/22/2016 5 hours allocated to SOM Point Of Presence from unallocated.
11/22/2016 6 hours unallocated.
12/06/2016 6 hours added to RAP-P4-Network Transport from unallocated.
12/21/2016 37 hours added to Network Segmentation from Internal Services unallocated.
01/25/2017 191 hours added to RAP-P3-PV Migrations from RAP funding.
02/01/2017 27 hours added to Voicemail Replacement - Pre-Implementation from Internal Services unallocated.
02/01/2017 1,018 hours added to unallocated from moving Virtual Private Network to Open Request.
02/01/2017 1,018 hours unallocated.
02/01/2017 1,018 hours added to UCC Program from unallocated.
03/01/2017 2,500 hours added to UCC Program from Telecommunications fund.
03/14/2017 479 hours added to unallocated from Authentication Tune-up with AD positive variance.
03/14/2017 479 hours unallocated.
03/15/2017 13 hours returned to RAP funding from RAP-P3-PV Migrations positive variance.
03/15/2017 371 hours allocated to Mainframe Decommission from Mainframe Migration.
03/15/2017 68 hours added to unallocated from Mainframe Migration positive variance.
A.42
Master Plan Activity
Technical Systems Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
Allocation Changes
03/15/2017 547 hours unallocated.
03/15/2017 2 hours added to Network Segmentation from unallocated.
03/15/2017 545 hours unallocated.
03/23/2017 175 hours added to UCC Voice Change Order Services from unallocated.
03/23/2017 120 hours added to Network Services Change Order Services from unallocated.
03/23/2017 250 hours unallocated.
04/20/2017 28 hours added to RAP-P4-Network Transport from unallocated.
04/20/2017 222 hours unallocated.
05/17/2017 270 hours added to Identity Access Management Vendor Select from CTO Technology Planning.
05/24/2017 227 hours added to unallocated from Mainframe Decommission positive variance.
05/24/2017 449 hours unallocated.
05/24/2017 449 hours added to RAP-P3-Backup Solution from unallocated.
05/24/2017 206 hours added to RAP-P3-Backup Solution from CLEMIS Master Plan Activity CLM-Data Center Infrastructure Optimization Program.
05/25/2017 40 hours added to RAP-P4-Network Transport from Technical Systems & Networking Enhancement Budgets.
07/05/2017 315 hours added to Enterprise Architecture Program from additional capacity.
07/19/2017 42 hours added to unallocated from RAP-P4-Network Transport positive variance.
07/19/2017 42 hours unallocated.
07/25/2017 1,291 hours moved from SEP Program to SEP Support & Maintenance
08/03/2017 100 hours added to UCC Voice Change Order Services from Building Program 2017-18.
08/03/2017 150 hours added to Network Services Change Order Services from Building Program 2017-18.
A.43
CLEMIS LG Planned Maintenance & Upgrades 2017-2018
Variance ExplinationActivity Name
Original Master Plan Allocation
Current Master Plan Allocation
VariancePercent
RevisedTotal
Estimate
EstimateTo
Complete
ExpendedHours
OriginalEstimate
%Complete
VarianceHours
10/01/201609/30/201715,509
9,630
2016-17 CLEMIS Support Services Planned Maintenance & Upgrades
IT Disaster Recovery 80 0 80 80 0 %0%0
CLEMIS Oak Video PMU 62 112 65 38 103 9 %8%63
WinTox Upgrade 24 0 24 24 0 %0%0
Aramark - Upgrade 9 24 9 5 14 10%63
OCSD - Badge Management CLMSQL1P 0 10 10 -10%0
Watchguard Upgrade 24 0 24 24 0%0
Helicopter System Upgrade 20 0 10 10 10%0
Foray Upgrade 50 0 10 10 40%0
StacsDNA Upgrade 163 270 164 63 227 43%72
44% Upgrade took less hours than planned for.
0%
50% project required less hours to setup than
expected80% project delayed until 1st. quarter 2017-18
16%
STRmix Upgrade 24 0 24 24 0 %0%0
GMIDX Upgrade 24 0 24 24 0 %0%0
Guard1Plus Upgrade 15 15 15 14 29 -14 %-90%51 unexpected upgrade took more hours thanplanned
JusticeTrax Upgrade 17 80 23 65 88 -8 %-10%26
OCSO IMACS Planned System Upgrade 69 589 79 400 479 110 %19%16
OCSO IMACS Report Generation 22 22 22 0 22 0 %0%100
OCSO IMACS Planned System Maint 47 48 47 0 47 1 %2%100
JICS Upgrade 20 0 20 20 0 %0%0
LPR Upgrade 5 52 5 10 15 37 %71%33 Project required less hours than expectedby CLEMIS staff
2016-18 CLEMIS FRMS/Biometric Apps Planned Maint and Upgrades
BOMGAR Planned Upgrades 12 41 12 30 41 0 %0%28
KACE Planned Upgrades 20 0 20 20 0 %0%0
CLEMIS Oak Video Planned System Maint 50 50 50 0 50 0 %0%100
CLEMIS Oak Video Planned System Upgrade 0 0 0 0 0%0
Coordination and Application Verification -Network/Security Planned Maintenance
9 62 9 41 49 13 %22%17 Less hours needed than originally planned.
A.44
CLEMIS LG Planned Maintenance & Upgrades 2017-2018
Variance ExplinationActivity Name
Original Master Plan Allocation
Current Master Plan Allocation
VariancePercent
RevisedTotal
Estimate
EstimateTo
Complete
ExpendedHours
OriginalEstimate
%Complete
VarianceHours
10/01/201609/30/201715,509
9,630
Coordination and Application Verification - SA PlannedMaintenance
0 0 0 0 0%0
Cogent Planned Maintenance 0 0 0 0 0%0
CLEMIS Mugshot Planned System Maint 0 0 0 0 0%0
CLEMIS Livescan Planned System Maint 0 0 0 0 0%0
CLEMIS FRMS Planned System Maint 1 1 1 0 1 0 %0%100
Microsoft & McAfeee Patch Deployment 90 246 91 162 253 -7 %-3%36
IT Disaster Recovery 40 0 40 40 0 %0%0
IT Disaster Recovery Toolkit Updates 21 124 21 103 124 0 %0%17
Database Patch Deployment 79 200 79 121 200 0 %0%40
Bio DB Planned Maintenance 145 337 145 231 377 -40%39 -12%
AFIS/Livescan Planned Upgrades 25 57 25 32 57 0
0%%44
CLEMIS FRMS Planned Upgrades 0 0 0 0 0%0
CLEMIS FRMS Continuing Training 19 19 19 0 19 0 %0%100
CLEMIS Mugshot Planned System Upgrade 63 256 70 191 261 -5 %-2%27
Mobile Data Planned System Maint - Security Updates 0 0 0 0 0%0
CLEMIS Livescan Planned Upgrades 1 1 1 0 1 0 %0%100
Netmotion Mobility Periodic Maintenance 16 16 16 0 16 0 %0%100
Mobile Data Planned System Maint - Map Updates 0 0 0 0 0%0
Mobile Planned System Upgrade 134 300 143 157 300 0 %0%48
Helicopter System Upgrade/Maint 0 0 0 0 0%0
Foray Upgrade/Maint 30 30 30 0 30 0 %0%100
StacsDNA Upgrade/Maint 0 0 0 0 0%0
STRmix Upgrade/Maint 0 0 0 0 0%0
GMIDX Upgrade/Maint 0 0 0 0 0%0
Guard1Plus Upgrade/Maint 0 0 0 0 0%0
A.45
CLEMIS LG Planned Maintenance & Upgrades 2017-2018
Variance ExplinationActivity Name
Original Master Plan Allocation
Current Master Plan Allocation
VariancePercent
RevisedTotal
Estimate
EstimateTo
Complete
ExpendedHours
OriginalEstimate
%Complete
VarianceHours
10/01/201609/30/201715,509
9,630
JusticeTrax Upgrade/Maint 0 0 0 0 0%0
OCSO IMACS Planned System Upgrade 0 0 0 0 0%0
OCSO 2018 Planned System Maint 0 0 0 0 0%0
OCSO IMACS Report Generation 25 25 25 0 25 0 %0%100
OCSO IMACS Planned System Maint 61 61 61 0 61 0 %0%100
JICS Upgrade/Maint 0 0 0 0 0%0
LPR Upgrade/Maint 28 28 28 0 28 0 %0%100
2016-18 CLEMIS PSA Planned Maintenance and Upgrade
Monthly Accounting 333 299 348 19 367 -69 %-23%95 More hours needed than originallyanticipated.
CLEAR Planned Maintenance 355 222 355 304 658 -436 %-197%54 More hours were required than anticipated.
Monthly CDE - CAD Web Services Extensions 5 100 5 61 66 34 %34%7 Less hours needed than originallyanticipated.
CrimeView Upgrade 10 0 10 10 0 %0%0
MICR Planned Maintenance 600 812 625 228 852 -40%73 -5%
GIS Data Mapping 535 547 537 77 614 -67%87 -12%
Database Plan Maintenance 298 404 300 151 450 -46%67
Coordination and Application Verification -Network/Security Planned Maintenance
7 40 7 24 31 9%23
Coordination and Application Verification - SA PlannedMaintenance
6 26 6 14 20 6%30
Research & Development - Ghost Images 14 14 14 0 14 0%100
Bomgar Upgrades 3 20 3 9 12 8%25
Priority Dispatch Upgrades 10 190 10 72 81 109%12
Netmotion Upgrade 30 30 30 0 30 0%100
Microsoft Patch Deployment 13 11 17 0 17 -6%100
Database Patch Deployment 83 97 83 43 126 -29%66
-11%
22% Less hours needed than originally planned.
23% Less hours needed than originally planned.
-0%
40% Less hours needed than originally planned.
57% Less hours needed than originally planned.
0%
-55% More hours needed the originally planned.
-30% More hours needed due to higher amounts of patches needed
SSL Certifications 0 0 0 0 0%0
A.46
CLEMIS LG Planned Maintenance & Upgrades 2017-2018
Variance ExplinationActivity Name
Original Master Plan Allocation
Current Master Plan Allocation
VariancePercent
RevisedTotal
Estimate
EstimateTo
Complete
ExpendedHours
OriginalEstimate
%Complete
VarianceHours
10/01/201609/30/201715,509
9,630
Security Updates/Patches 0 0 0 0 0%0
CLEMIS Misc Systems - Planned Maintenance 239 239 239 0 239 0 %0%100
SharePointe 0 0 0 0 0%0
Hardware / Software / Connectivity 0 0 0 0 0%0
Agency Disaster Recovery Sites 0 0 0 0 0%0
Agency Consolidation / Meetings 0 0 0 0 0%0
IT Disaster Recovery 2016 - 2018 210 0 0 0 210 %100%0
CJIS Security Upgrade %0 0 0 0 0 0
LEIN – Core Upgrade %0 602 0 602 602 0 %0
NetMotion Upgrade 253 %51 602 256 247 502 100 %17
OCSO IMACS SQL 2012 Upgrade %0 602 0 602 602 0 %0
PSA Database Reorg %0 562 0 562 562 0 %0
Watchguard Upgrade 233 %42 602 251 351 602 0 %0
Subtotals: 4,228 9,630 4,335 5,321 9,655%45
Allocation Changes
11/17/2016 602 hours moved to CLEMIS Master Plan Activity for project D46431JV OCSO Jail Visit Bridge Replacement from Planned Maintenance & Upgrades.
01/18/2017 2,489 hours moved to CLEMIS Master Plan Activity unallocated from removing PSA Oracle 12C Upgrade.
06/22/2017 602 hours moved to CLEMIS Support and Maintenance from removing CJIS Security Upgrade.
06/22/2017 1,584 hours moved to CLEMIS Support and Maintenance from Corrections/Biometrics Planned Maintenance & Upgrades positive variance.
06/30/2017 602 hours moved to CLEMIS Master Plan Activity CLEMIS MDC Program from reclassifying MDC Security/Patch Deployment.
A.47
Master Plan Activity
CLEMIS Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
55,37151,752
01 5,540 4,370 %0 3,235 3,235 10/1/16 10/31/18CLM-Network Optimization ProgramD46183NA
01A 407 %100 483 407 407 76 %16 11/1/16 5/4/17
11/1/16 5/10/17
CLM - Leased CommunicationServices Replacement - CompleteD46183WP
01B 400 %61 728 447 281 728 0 %0 4/26/17 1/22/18
4/26/17 1/22/18
CLM - Leased Line ReplacementPhase 2D47183L2CLM-Network Optimization Program Total 1,211 854 4,3703,516
02 1,548 1,342 17 %100 17 17 1/17/17 2/24/17CLM-Data Center InfrastructureOptimization ProgramD46183DC
02A 545 %96 705 566 24 590 115 %16 2/27/17 11/1/17
2/27/17 7/12/17
CLM-DataCntrOpt-Ph1DF7183P1
02B 53 %4 53 1,356 1,410 7/24/17 3/23/18CLM-DataCntrOpt-ImplementDF7183HA
CLM-Data Center Infrastructure Optimization Program Total 705 637 2,0171,381
03 750 750 250 %35 750 264 486 750 0 %0 10/1/16 9/30/18
10/1/16 9/30/18
CLEMIS SEP Enhancements 2017-18D46183CE
04 12,770 12,770 5/18/16 3/3/20FRMS Rewrite Program (Funded )D46183PG
04A 147 %100 1,172 734 734 438 %37 5/18/16 12/7/16 Roster and Personnel modulestook far less time to develop thanoriginally estimated.
5/18/16 11/10/16
FRMS Rewrite - Roster & Training(Funded ) - CompleteD46183F3
04B 1 %100 1,500 182 182 1,318 %88 5/31/16 11/1/16 NEMSIS 3.x compliance dateextended at least 1 year. Workdiscontinued and project closed.New project might be developedlater in 2017, if needed.
5/31/16 12/16/16
FRMS Rewrite - NEMSIS (Funded ) -CompleteD46183FN
A.48
Master Plan Activity
CLEMIS Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
04C 599 %100 805 789 789 17 %2 8/5/16 1/13/17
8/5/16 12/23/16
FRMS Rewrite - Basic Reports(Funded ) - CompleteD46183R1
04D 1 %100 1,140 100 100 1,040 %91 8/1/16 11/1/16 NEMSIS 3.x compliance dateextended at least 1 year. Workdiscontinued and project closed.New project might be developedlater in 2017, if needed.
8/1/16 12/16/16
FRMS Rewrite Zoll NEMSIS V2-V3Research (Funded ) - CompleteD4618323
04E 966 %100 921 970 970 -48 %-5 8/1/16 3/14/17
8/8/16 3/24/17
FRMS Rewrite - Pilot Deployment(Funded ) - CompleteD46183PD
04F 699 %100 754 699 699 55 %7 11/7/16 3/16/17
11/7/16 3/3/17
FRMS Rewrite - Core Prep (Funded) - CompleteD46183CP
04G 419 %100 926 419 419 507 %55 1/19/17 6/14/17 Less hours needed thanoriginally anticipated.1/19/17 1/11/18
FRMS Rewrite Addl Reports(Funded ) - CompleteD47183R2
04H 1,614 %91 2,051 1,872 179 2,051 0 %0 1/19/17 12/11/17
1/19/17 12/14/17
FRMS Rewrite NEMSIS v3 (Funded )D47183VR
04I 278 %19 1,244 278 1,170 1,448 -203 %-16 1/19/17 9/20/18
1/19/17 1/18/18
FRMS Rewrite Occupancy (Funded)D47183OC
04J 793 %100 1,220 793 793 427 %35 1/19/17 6/16/17 Less hours needed thanoriginally planned.1/19/17 9/28/17
FRMS Rewrite Training Addl(Funded ) - CompleteD47183TA
04K 456 %20 2,560 505 2,055 2,560 0 %0 6/26/17 9/28/18
6/26/17 9/28/18
CFIRS Deployment andEnhancement Budget (Funded )D47183CF
04L %0 3,088 3,088 10/1/16 9/30/18FRMS Rewrite Remaining ETC(Funded )D46183FZFRMS Rewrite Program Total 14,293 7,339 13,8316,492
05 980 124 %16 980 156 824 980 0 %0 5/15/17 12/18/17
5/15/17 12/18/17
MICR XML Program and WebServiceDF7183MC
A.49
Master Plan Activity
CLEMIS Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
06 582 602 295 %49 602 296 306 602 0 %0 1/4/17 2/16/18
1/4/17 2/16/18
OCSO Jail Visit Bridge ReplD46431JV
07 4,269 4,871 10/1/16 9/30/17CLEMIS MDC ProgramD47183PG
07A 1/15/18 3/6/18CLEMIS MDC RequirementsD47183MD
07B 79 %100 79 79 8/14/17 9/22/17MDC Security/Patch Deployment -CompleteD47183MP
07C %0 4,793 4,793 10/1/17 2/8/19CLEMIS MDC Remaining ETCD46183MU
CLEMIS MDC Program Total 79 4,8714,793
08 5,915 5,915 %0 2,314 2,314 10/1/16 9/30/18CLEMIS CAD Deployment Program(Funded )DF6183CD
08A 569 %100 1,740 1,707 1,707 33 %2 7/18/16 12/22/16
7/18/16 12/16/16
CLEMIS CAD Deploy August 2016 -CompleteDF6183D1
08B 1,253 %100 2,141 1,253 1,253 889 %41 12/12/16 5/5/17 Project closing with positivevariance because efficiencieslearned during implementations.
12/12/16 5/23/17
CLEMIS CAD Deploy January 2017- CompleteDF6183D2
08C 1,352 %77 1,921 1,369 411 1,780 142 %7 4/17/17 10/16/17
4/17/17 10/12/17
CLEMIS CAD Deploy May 2017DF7183D3
CLEMIS CAD Deployment Program Total 5,802 4,329 7,0532,725
09 11,365 11,365 10/1/16 9/30/18CLEMIS CAD Enhancement Program(Funded )DF6231PG
09A 379 %100 379 379 10/1/16 11/4/16CLEMIS CAD EnhancementsShort-Term (Funded ) - CompleteDF618301
A.50
Master Plan Activity
CLEMIS Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
09B 968 %68 1,586 1,024 480 1,504 82 %5 10/5/16 11/20/17
10/5/16 11/8/17
CLEMIS CAD Admin DashboardDF6183AD
09C 429 %100 693 429 429 264 %38 10/5/16 9/28/17 Project closing with positivevariance because efficiencieslearned during implementations.
10/5/16 9/20/17
CLEMIS CAD ESRI Mapping POC -CompleteDF6183EM
09D 744 %100 1,117 744 744 373 %33 10/5/16 4/13/17 Positive variance due tode-scoped tasks.10/5/16 6/8/17
CLEMIS CAD Console/MDC -CompleteDF6183MD
09E 1 %100 1 1 10/3/16 9/30/18CLEMIS CAD Central DispatchDF6183DI
09F 394 %100 403 394 394 10 %2 10/1/16 6/9/17
10/1/16 6/9/17
CLEMIS CAD Support Server Enh -CompleteDF6183SV
09G 491 %100 750 491 491 259 %35 12/19/16 7/27/17 The development effort didn'ttake as long as estimated.12/19/16 7/17/17
CLEMIS CAD App Server Refresh -CompleteDF6183SR
09H 274 %46 600 274 326 600 %0 5/9/17 9/30/18
5/9/17 9/30/18
CLEMIS CAD Console/MDCEnhancement Budget (Funded )DF7183MD
09I 324 %56 636 356 280 636 0 %0 8/15/17 12/11/17
8/15/17 12/11/17
CLEMIS CAD App Server RefreshPhase IIDF7183SR
09J %0 6,188 6,188 10/1/16 9/30/18CLEMIS CAD Enhancement ProgramRemaining ETC (Funded )DF6183CECLEMIS CAD Enhancement Program Total 5,785 4,092 11,3657,274
10 1,157 1,036 %100 1,157 1,036 1,036 122 %11 10/3/16 9/27/17
10/3/16 9/26/17
CLEAR Auto Impound DBConversion - CompleteDF6183AC
11 562 562 %100 732 562 562 171 %23 10/3/16 4/28/17 The effort to convert thedatabase didn't take as long asexpected.
10/3/16 4/28/17
CLEAR Property DB Conversion -CompleteDF7183PC
A.51
Master Plan Activity
CLEMIS Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
12 24 %3 24 818 842 2/15/17 8/17/18CLEAR Person/Identifier SearchEnhancementDF7183SE
13 400 600 378 %67 600 399 201 600 0 %0 10/3/16 9/30/18
10/1/16 9/30/18
CLEMIS New Site ImplementationBudgetTP7186IB
14 1,030 817 %79 1,030 818 212 1,030 0 %0 10/3/16 9/30/18
10/3/16 9/30/18
CLEMIS Svcs ParticipantImplementation BudgetDF7183T2
15 250 93 %39 250 96 154 250 %0 3/15/17 9/30/18
3/15/17 9/30/18
CLEMIS Svcs ParticipantDevelopment BudgetDF7183T3
16 582 582 %0 582 582 1/2/18 6/1/18CLEMIS Bio Facial RecognitionReplacementD46183FR
17 852 852 %0 852 852 2/16/18 9/30/18CLEMIS CJIS Compliance ProgramD46183CC
18 3,279 13 13 %100 13 13 6/7/17 8/30/18CLEMIS Bio SAN Migration ProgramD46183SM
19 3,600 6,600 3,164 %50 6,600 3,324 3,276 6,600 0 %0 10/1/16 9/30/18
10/1/16 9/30/18
CLEMIS Enhancement BudgetsD47010EB
20 200 200 9 %7 200 15 186 200 0 %0 10/1/16 9/30/18
10/1/16 9/30/18
Citizen Engagement Budget -CLEMIS LGDE6183CM
100 100 %0 100 100 100 %0 10/1/16 9/30/18
10/1/16 9/30/18
CLEMIS Sizing BudgetDF7183SB
Totals 21,410 40,797 24,328 58,50534,177
Allocation Changes
10/19/2016 132 hours unallocated.
11/17/2016 602 hours moved to CLEMIS Master Plan Activity unallocated from Planned Maintenance & Upgrades.
A.52
Master Plan Activity
CLEMIS Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
Allocation Changes
11/17/2016 20 hours allocated to D46431JV OCSO Jail Visit Bridge Replacement.
11/17/2016 714 hours unallocated.
01/18/2017 2,489 hours added to unallocated from CLEMIS PMU PSA Oracle 12C Upgrade.
01/18/2017 3,203 hours unallocated.
01/18/2017 1,157 hours allocated to CLEAR Auto Impound DB from unallocated.
01/18/2017 732 hours allocated to CLEAR Property DB Conversion from unallocated.
01/18/2017 1,314 hours unallocated.
03/31/2017 250 hours allocated to CLEMIS Svcs Participant Development Budget from unallocated.
03/31/2017 1,030 hours allocated to CLEMIS Svcs Participant Implementation Budget from unallocated.
03/31/2017 34 hours unallocated.
05/04/2017 170 hours added to unallocated from CLEAR Property DB Conversion positive variance.
05/04/2017 204 hours unallocated.
05/24/2017 206 hours moved to TSN Master Plan Activity RAP-P3-Backup Solution from CLM-Data Center Infrastructure Optimization Program.
06/30/2017 602 hours added to CLEMIS MDC Program from reclassifying CLEMIS PMU MDC Security/Patch Deployment.
10/03/2017 1,170 hours added to unallocated from CLM-Network Optimization Program positive variance.
10/03/2017 1,374 hours unallocated.
10/03/2017 980 hours added to MICR XML Program and Web Service from unallocated.
10/03/2017 200 hours added to CLEMIS New Site Implementation Budget from unallocated.
10/03/2017 194 hours unallocated.
10/10/2017 3,000 hours added to CLEMIS Enhancement Budgets from CLEMIS Bio SAN Migration Program.
10/10/2017 266 hours added to unallocated from CLEMIS Bio SAN Migration Program.
10/10/2017 460 hours unallocated.
A.53
CLEMIS Radio LG Planned Maintenance & Upgrades 2017-2018
Variance ExplinationActivity Name
Original Master Plan Allocation
Current Master Plan Allocation
VariancePercent
RevisedTotal
Estimate
EstimateTo
Complete
ExpendedHours
OriginalEstimate
%Complete
VarianceHours
10/01/201609/30/20171,281
920
2016-18 Radio Communications Planned Maintenance & Upgrades
Database Patch Deployment 2 20 2 18 20 0 %0%9
TDMoIP Conversion 1 1 1 0 1 0 %0%100
Cell Site Connectivity 6 0 10 0 10 -10%100
OakWin Planned Maintenance 280 361 280 99 379 -18 %-5%74
OakWin Tower Site Planned Maint 366 488 367 151 518 -30 %-6%71
Coordination and Application Verification -Network/Security Planned Maintenance
10 18 10 11 21 -3 %-17%48
Coordination and Application Verification - SA PlannedMaintenance
2 16 2 14 16 0 %0%12
IT Disaster Recovery 2017-2018 16 0 16 16 0 %0%0
Subtotals: 667 920 672 309 981%68
Allocation Changes
06/22/2017 361 hours moved to Radio LG Support & Maintenance from positive variance.
A.54
Master Plan Activity
CLEMIS Radio Leadership Group 2017-2018
MP MP Rev Start End
LG Project Name Req Alloc 10/01/2016 % Orig Exp Total Var Var Revised Revised VarianceETC
Priority 09/30/2017 ExplanationProject ID Hrs Hrs Cmpl Est Hrs Hrs Hrs % Planned PlannedHrs
8,42510,598
01 942 942 731 %88 1,512 1,331 181 1,512 -1 %0 1/29/16 12/8/17
1/29/16 12/8/17
NG911 ESInet - Implementation(Funded )DL6183NG
02 1,047 881 %84 1,047 883 164 1,047 0 %0 1/14/17 11/30/17
1/14/17 11/30/17
NG911 Telephone Interface (Funded)DL7183TR
03 9,656 6,236 %0 4,869 4,869 1/1/18 9/30/18CLEMIS Radio Console Repl Program(Funded )DL6183RC
03A 16 %4 1,367 50 1,317 1,367 0 %0 7/24/17 8/9/18
7/24/17 8/9/18
OAKWIN Radio SystemEnhancement - RFP (Funded )DL7183RPCLEMIS Radio Console Repl Program Total 1,367 50 6,2366,186
04 200 %0 200 200 200 %0 10/3/16 9/30/18
10/3/16 9/30/18
CLEMIS Radio Enhancement BudgetDL7183EB
Totals 1,628 4,126 2,264 8,9956,732
Allocation Changes
03/29/2017 3,220 hours added to the 2019-2020 Master Plan from reducing the CLEMIS Radio Console Repl Program.
03/29/2017 1,047 hours allocated to NG911 Telephone Interface from E911 fund.
08/30/2017 200 hours allocated to CLEMIS Radio Enhancement Budget from CLEMIS Radio Console Repl Program.
A.55
Courts Justice Administration LG Support & Maintenance 2017-2018
Activity Name16,88616,886
Original Master Plan AllocationCurrent Master Plan Allocation
%Complete
10/01/201609/30/2017
OriginalEstimate
ExpendedHours
EstimateTo
Complete
RevisedTotal
Estimate
VarianceHours
VariancePercent
2016-17 Courts Customer Support
FOIA Requests 3 -33030%100
Program Management 252 %-40-722520252180%100
Adobe LiveCycle Customer Support 44 %20114404455%100
Children's Village Customer Support 14 %811401415%100
Circuit Court Customer Support 2,708 %-51-9202,70802,7081,788%100
Clerk Legal Customer Support 992 %-25-2009920992792%100
Clerk Vital Records Customer Support 630 %6406300630670%100
Community Corrections Customer Support 457 %181034570457560%100
Data Warehouse Tools Customer Support 122 %-22-221220122100%100
District Court Customer Support 512 %-128-2875120512225%100
Elections Customer Support 186 %-273-136186018650%100
FOC Customer Support 387 %14633870387450%100
Probate Court Customer Support 304 %20763040304380%100
Prosecuting Attorney Customer Support 373 %21973730373470%100
Public Services Circuit Court Probation Custonmer Support 5 %55650510%100
2016-17 Courts System Maintenance
Children's Village-Data Warehouse/Business Objects Maintenance 1 %7541015%100
Circuit Court Maintenance Budget 200 %-54-702000200130%100
Clerk Legal Maintenance Budget 75 %-37-207507555%100
Clerk Vital Records Maintenance Budget 52 %576852052120%100
Community Corrections Maintenance Budget 206 %-116-111206020695%100
District Court Maintenance Budget 61 %-41-186106143%100
FOC eForms Maintenance Budget 10 %3351001015%100
Kofax Maintenance Budget 67 %333367067100%100
OakDocs/EDMS Maintenance Budget 243 %-21-432430243200%100
A.56
Courts Justice Administration LG Support & Maintenance 2017-2018
Activity Name16,88616,886
Original Master Plan AllocationCurrent Master Plan Allocation
%Complete
10/01/201609/30/2017
OriginalEstimate
ExpendedHours
EstimateTo
Complete
RevisedTotal
Estimate
VarianceHours
VariancePercent
2016-17 Courts System Maintenance
Probate Court Maintenance Budget 3 %70730310%100
Prosecuting Attorney Maintenance Budget 91 %182091091110%100
2016-17 Finance/Admin - eCommerce Customer Support
Animal Control Customer Support 2 %7552026%100
Circuit Court Customer Support %10060006
Clerk/ROD Customer Support %10060006
Community Corrections Customer Support %10060006
Friend of the Court Customer Support %10060006
MSU Extension Customer Support 3 %1913034%100
Probate Court Customer Support %10060006
Reimbursement Customer Support 12 %1831201214%100
Medical Examiner Customer Support 169 %8151690169183%100
2016-17 Finance/Admin - eCommerce System Maintenance
Medical Examiner Maintenance Budget 13 %3881301320%100
2016-17 Public & Environmental Services Customer Support
Animal Control Customer Support 938 %88193809381,018%100
Children's Village Customer Support 442 %-87-2054420442237%100
2016-17 Public & Environmental Services System Maintenance
Animal Control Census Unscheduled Maintenance %1006000060
Animal Control Maintenance Budget 37 %8115837037195%100
Children's Village Unscheduled Maintenance 1 %994810148%100
8,443 -1,1670 9,6109,610Subtotals 9,610 %100 %-14
Allocation Changes
A.57
Finance/Admin LG Support & Maintenance 2017-2018
Activity Name10,58810,588
Original Master Plan AllocationCurrent Master Plan Allocation
%Complete
10/01/201609/30/2017
OriginalEstimate
ExpendedHours
EstimateTo
Complete
RevisedTotal
Estimate
VarianceHours
VariancePercent
2016-17 Assessing & Tax System Maintenance
Treasurer System Maintenance - Finance / Admin 28 %722802830%100
2016-17 Assessing & Tax Customer Support
Treasurer Customer Support - Finance/Admin 158 %35851580158243%100
2016-17 Courts Customer Support
Human Resources Customer Support 27 %1132702730%100
IT Administrative Customer Support 7 %721870725%100
Reimbursement Customer Support 29 %-46-92902920%100
Treasurer Customer Support 52 %-4-25205250%100
2016-17 Courts System Maintenance
IT Administrative Maintenance Budget %1002000020
Reimbursement Maintenance Budget 10 %49101001020%100
2016-17 Finance/Admin - eCommerce Customer Support
Fiscal Services Support 5 %802050525%100
Health Support %10060006
BOC Admin Customer Support 86 %-207-588608628%100
Central Services Customer Support 100 %-12-11100010089%100
Compliance Office/Purchasing Customer Support 125 %-24-241250125101%100
Corporation Counsel Customer Support 40 %35224004061%100
Executive Administration Customer Support 20 %-41-62002014%100
Library Customer Support 69 %-1-16906968%100
Fiscal Services Customer Support 1,176 %-17-1711,17601,1761,005%100
Human Resources Customer Support 1,493 %1141,49301,4931,507%100
Public Services Customer Support 15 %3891501524%100
Reimbursement Customer Support 19 %-4-11901918%100
Risk Management Customer Support 1 %941910120%100
A.58
Finance/Admin LG Support & Maintenance 2017-2018
Activity Name10,58810,588
Original Master Plan AllocationCurrent Master Plan Allocation
%Complete
10/01/201609/30/2017
OriginalEstimate
ExpendedHours
EstimateTo
Complete
RevisedTotal
Estimate
VarianceHours
VariancePercent
2016-17 Finance/Admin - eCommerce System Maintenance
Central Services Unscheduled Maintenance 26 %41182602644%100
Corporation Counsel Unscheduled Maintenance Budget %10040004
Fiscal Services Maintenance Budget 290 %-18-452900290245%100
Human Resources Maintenance Budget 640 %-97-3156400640325%100
Purchasing Maintenance Budget %1001000010
Reimbursement Maintenance Budget %10040004
Risk Mgmt Maintenance Budget %10040004
2016-17 Public & Environmental Services Customer Support
Health Division Customer Support 715 %232107150715925%100
Homeland Security Customer Support 386 %-50-1293860386257%100
2016-17 Public & Environmental Services System Maintenance
Health Unscheduled Maintenance 85 %-33-218508564%100
5,286 -3140 5,6005,600Subtotals 5,600 %100 %-6
Allocation Changes
A.59
Land LG Support & Maintenance 2017-2018
Activity Name41,38041,380
Original Master Plan AllocationCurrent Master Plan Allocation
%Complete
10/01/201609/30/2017
OriginalEstimate
ExpendedHours
EstimateTo
Complete
RevisedTotal
Estimate
VarianceHours
VariancePercent
2016-17 Assessing & Tax System Maintenance
Enterprise Application System Maintenance 62 %404262062104%100
Equalization System Maintenance 266 %-19-432660266223%100
Treasurer System Maintenance - LAND 144 %33691440144213%100
2016-17 Assessing & Tax Customer Support
FOIA %1001000010
Program Management & Standards 1,199 %0-61,19901,1991,193%100
Enterprise Application Customer Support 239 %14392390239278%100
Equalization Customer Support 1,541 %-9-1311,54101,5411,410%100
Treasurer Customer Support - LAND 956 %-4-389560956918%100
BS&A Customer Support 2,897 %103062,89702,8973,202%100
Register of Deeds Implementation Support 13 %48121301324%100
2016-17 Courts Customer Support
Health Kofax Customer Support 1 %931410115%100
2016-17 Finance/Admin - eCommerce Customer Support
Pay Current/Pay Local Tax Customer Support 70 %-94-347007036%100
Property Gateway Customer Support 17 %59241701740%100
Treasurer Support 36 %1773603643%100
Oakland Schools Customer Support %10020002
2016-17 IS Service Center Customer Support
Access Oakland Account Administration Support 60 %-71-256006035%100
2016-17 Infrastructure & GIS Customer Support
FOIA 4 %60640410%100
GIS Application Implementation & Support 626 %-19-1016260626525%100
GIS AGO Implementation & Support 371 %7303710371400%100
CVT Implementation & Support 444 %-11-434440444401%100
A.60
Land LG Support & Maintenance 2017-2018
Activity Name41,38041,380
Original Master Plan AllocationCurrent Master Plan Allocation
%Complete
10/01/201609/30/2017
OriginalEstimate
ExpendedHours
EstimateTo
Complete
RevisedTotal
Estimate
VarianceHours
VariancePercent
2016-17 Infrastructure & GIS Customer Support
Data Sharing and Distribution Support 125 %-14-161250125109%100
EDCA Implementation Support 386 %6263860386412%100
Facilities Implementation Support 826 %-10-768260826750%100
Enterprise GIS Implementation & Support 1,732 %-6-1001,73201,7321,632%100
CAMS Implementation Support 709 %161387090709847%100
Parks & Recreation Implementation Support 440 %241374400440576%100
Public Customer Support 173 %7141730173187%100
Road Commission Implementation Support 245 %-161-151245024594%100
Training & Outreach 250 %26892500250339%100
WRC Implementation Support 791 %-216-5417910791250%100
2016-17 Infrastructure & GIS System Maintenance
EDCA Unscheduled Maintenance 2 %881320215%100
Facilities Unscheduled Maintenance 72 %414972072121%100
Land Application Server Maintenance 169 %-186-110169016959%100
Land Unscheduled Maintenance 556 %-278-4095560556147%100
GIS Data Maintenance 134 %-197-89134013445%100
Parks & Recreation Unscheduled Maintenance 17 %80701701787%100
Public Application Unscheduled Maintenance 282 %-474-233282028249%100
ROD System Unscheduled Maintenance 14 %-358-11140143%100
RCOC System Unscheduled Maintenance 41 %-9-34104138%100
WRC System Unscheduled Maintenance 303 %-124-1683030303135%100
2016-17 Public & Environmental Services Customer Support
FOIA %10050005
Program Management & Standards 504 %322365040504740%100
Airport Customer Support 24 %-21-42402420%100
A.61
Land LG Support & Maintenance 2017-2018
Activity Name41,38041,380
Original Master Plan AllocationCurrent Master Plan Allocation
%Complete
10/01/201609/30/2017
OriginalEstimate
ExpendedHours
EstimateTo
Complete
RevisedTotal
Estimate
VarianceHours
VariancePercent
2016-17 Public & Environmental Services Customer Support
Enterprise Implementation & Support 438 %-25-874380438351%100
EHealth Customer Support 1,436 %5781,43601,4361,514%100
WRC Implementation Support 2,004 %3552,00402,0042,059%100
2016-17 Public & Environmental Services System Maintenance
Airport Unscheduled Maintenance %10020002
Enterprise Maintenance 144 %-188-94144014450%100
E-Health Unscheduled Maintenance 536 %221505360536686%100
WRC System Unscheduled Maintenance 218 %20532180218271%100
20,675 -8340 21,50921,509Subtotals 21,509 %100 %-4
Allocation Changes
A.62
eGovernment Services LG Support & Maintenance 2017-2018
Activity Name23,62223,622
Original Master Plan AllocationCurrent Master Plan Allocation
%Complete
10/01/201609/30/2017
OriginalEstimate
ExpendedHours
EstimateTo
Complete
RevisedTotal
Estimate
VarianceHours
VariancePercent
2016-17 Finance/Admin - eCommerce Customer Support
FOIA Requests 43 %-187-284304315%100
Program Management & Standards 463 %191114630463574%100
eCommerce Support 265 %-77-1152650265150%100
G2G Hosted Site Support - Livingston 9 %8190910%100
G2G Participant Support 4,155 %-25-8324,15504,1553,323%100
G2G Marketplace Website Support 317 %-164-1973170317120%100
2016-17 Finance/Admin - eCommerce System Maintenance
Enterprise Applications Maintenance 46 %-26-104604636%100
G2G Online Payments System Maintenance 45 %637645045120%100
G2G Over the Counter Payments System Maintenance 370 %-147-2203700370150%100
G2G Shopping Cart System Maintenance 366 %483343660366700%100
G2G Fulfillment System Maintenance 409 %-86-1894090409220%100
G2G Pay Local/Pay Del System Maintenance 6 %853160636%100
PCI Remediation - System Maintenance 30 %8719530030225%100
2016-17 IS Service Center Customer Support
Chargeback Response 237 %-122-1302370237107%100
2016-17 eGovernment Customer Support
FOIA Requests %1001000010
Program Management & Standards 130 %541551300130285%100
Digital Asset Management 176 %7141760176190%100
Digital Compliance Support 139 %7111390139150%100
eMail Subscription Support 158 %471421580158300%100
External Sites Support 78 %327807880%100
Internet Sites Support 2,312 %92242,31202,3122,535%100
Intranet Sites Support 44 %28174404460%100
A.63
eGovernment Services LG Support & Maintenance 2017-2018
Activity Name23,62223,622
Original Master Plan AllocationCurrent Master Plan Allocation
%Complete
10/01/201609/30/2017
OriginalEstimate
ExpendedHours
EstimateTo
Complete
RevisedTotal
Estimate
VarianceHours
VariancePercent
2016-17 eGovernment Customer Support
Social Media Support 749 %4151774907491,265%100
Application Monitoring Support 24 %53262402450%100
2016-17 eGovernment System Maintenance
Custom Application Maintenance 416 %-131-2364160416180%100
Digital Asset Management System Maintenance %1001000010
eMail Subscription Maintenance %1006000060
Enterprise Portal and Web Server Maintenance 699 %-22-1246990699575%100
Third Party Services Maintenance 49 %25164904965%100
Web Site Maintenance 174 %13271740174200%100
11,801 -1030 11,90411,904Subtotals 11,904 %100 %-1
Allocation Changes
A.64
Internal Services LG Support & Maintenance 2017-2018
Activity Name45,39045,390
Original Master Plan AllocationCurrent Master Plan Allocation
%Complete
10/01/201609/30/2017
OriginalEstimate
ExpendedHours
EstimateTo
Complete
RevisedTotal
Estimate
VarianceHours
VariancePercent
2016-17 IS PMO Customer Support
IT Professional Services Requisition System 30 %-51-103003020%100
Project Management Office 2,692 %0-132,69202,6922,679%100
Time Tracker System 17 %1431701720%100
2016-17 IS PMO System Maintenance
PM - Project Management System Maintenance 25 %51252502550%100
IT Professional Services Requisition System 1 %962710128%100
Time Tracker System Maintenace 2 %7042025%100
2016-17 IS Service Center Customer Support
FOIA Requests %10020002
Internal Services Support 3,449 %51843,44903,4493,633%100
IT Purchasing / Billing Support 2,472 %-6-1312,47202,4722,341%100
Service Center (SC) Program 7,079 %211,8477,07907,0798,926%100
Training and Support Services 360 %221013600360461%100
Handheld Devices C/S 764 %-18-1157640764649%100
Communications Administration 475 %-66-1894750475286%100
Land & Data Lines 5 %1715056%100
Communications Program/Telesoft Support 1,513 %-31-3541,51301,5131,159%100
Asset Management 2,344 %-20-3942,34402,3441,950%100
Disaster Recovery Process 157 %8141570157171%100
2016-17 IS Service Center System Maintenance
Service Center Maintenance - Unicenter Service Desk 23 %61362302359%100
Service Center Maintenance - Web Services 23 %38142302336%100
Handheld Devices 131 %-9-111310131120%100
Telesoft 135 %-43-41135013594%100
22,695 1,0010 21,69421,694Subtotals 21,694 %100 %4
A.65
Technical Systems LG Support & Maintenance 2017-2018
Activity Name82,14283,433
Original Master Plan AllocationCurrent Master Plan Allocation
%Complete
10/01/201609/30/2017
OriginalEstimate
ExpendedHours
EstimateTo
Complete
RevisedTotal
Estimate
VarianceHours
VariancePercent
2016-17 DBA Customer Support
DBA Consulting Budget 2,493 %-31-5892,49302,4931,904%100
DBA Administration and Monitoring Budget 2,629 %-28-5792,62902,6292,050%100
SEP-DBA Consulting Support 3 -33030%100
SEP-DBA Admin and Monitoring Support 43 -43430430%100
2016-17 DBA System Maintenance
DBA System Maintenance - Budget -19%-1821,12701,127945
IT Internal Systems Maintenance 32 -3232032
Law Enforcement DBA Maintenance 103 -1031030103
GIS/Land DBA Maintenance 397 -3973970397
Health Systems DBA Maintenance 81 -8181081
Court Systems DBA Maintenance 12 -1212012
eCommerce System Maintenance 26 -2626026
eGovernment System Maintenance 2 -2202
FileNet Imaging System Maintenance 17 -1717017
Community Correction System Maintenance 2 -2202
PeopleSoft System DBA Maintenance 33 -3333033
Treasurer Database Systems Maintenance 41 -4141041
WRC DBA Maintenance 18 -1818018
FM&O DBA Maintenance 0000
Technical Services DBA Maintenance 85 -8585085
Data Warehouse DBA Maintenance 4 -4404
Web Systems DBA Maintenance 0000
Oracle Maintenance 182 -1821820182
SQL Server Maintenance 90 -9090090
SEP-DBA Cyber Incident Maintenance 2 -2202
A.66
Technical Systems LG Support & Maintenance 2017-2018
Activity Name82,14283,433
Original Master Plan AllocationCurrent Master Plan Allocation
%Complete
10/01/201609/30/2017
OriginalEstimate
ExpendedHours
EstimateTo
Complete
RevisedTotal
Estimate
VarianceHours
VariancePercent
2016-17 DBA System Maintenance
DBA Problem Management 116 -11611601160%100
2016-17 Enterprise Architecture Customer Support
Enterprise Architecture Customer Support 558 %-258-4025580558156%100
Capacity Plans 147 %662851470147432%100
Architectural Reviews 165 %451351650165300%100
Tech Debt Check 28 -2828028%100
2016-17 Network Services Customer Support
Network Services Consulting 651 %5366510651687%100
Network Transport/Security Customer Support 2,355 %123092,35502,3552,664%100
Network/Security Monitoring/Reporting 612 %176120612619%100
County Customer - Voice Services Support 1,348 %152351,34801,3481,583%100
2016-17 Network Services System Maintenance
Network Services Maintenance Break Fix 1,100 %-49-3601,10001,100740%100
SEP - Cyber Incident Response 124 %591811240124304%100
County Department - Voice Services Maintenance Break Fix 704 %-1-77040704697%100
2016-17 SEP Customer Support
SEP - Customer Support 752 %-174-4777520752275%100
FOIA Requests 5 %791950524%100
InfoSec Monitoring Activities 1,191 %-47-3791,19101,191812%100
AD Audit Monitoring, Maintenance 73 %-53-257307348%100
SEP - SDLC Application Scanning 525 %-75-2255250525300%100
SEP - Meetings 459 %-34-1154590459344%100
INFOSEC Cross-Training 331 %-563-281331033150%100
INFOSEC Consulting 139 %-39-391390139100%100
SEP - IT Security Awareness Program Support 120 %-20-201200120100%100
A.67
Technical Systems LG Support & Maintenance 2017-2018
Activity Name82,14283,433
Original Master Plan AllocationCurrent Master Plan Allocation
%Complete
10/01/201609/30/2017
OriginalEstimate
ExpendedHours
EstimateTo
Complete
RevisedTotal
Estimate
VarianceHours
VariancePercent
2016-17 SEP System Maintenance
INFOSEC Incident Managemet 435 %-9-354350435400%100
SEP Services Break-fix 57 -5757057%100
2016-17 Server Admin Customer Support
Service Center Incidents 2,489 %206162,48902,4893,105%100
IT Server Administration/Services 1,275 %-51-4301,27501,275845%100
FOIA Request 6 %812760633%100
Backup Hardware/Software Support 304 %12403040304344%100
Server OS Support 2,896 %-52-9942,89602,8961,901%100
SAN Support 586 %201495860586735%100
Technology Support 3,444 %-6-2033,44403,4443,241%100
Microsoft Server Application Support 314 %-12-343140314280%100
Server Virtual Software Support 709 %-67-2847090709425%100
SEP Technology Support 97 %172097097117%100
2016-17 Server Admin System Maintenance
Backup Hardware/Software Maintenance 96 %-36-269609670%100
SAN Maintenance 32 %-28-73203225%100
Technology Maintenance 184 %34931840184276%100
Microsoft Server Application Maintenance 112 %-219-76112011235%100
Server Hardware Maintenance 8 %48780815%100
Server OS Maintenance 170 %371001700170270%100
Server Virtual Software Maintenance 147 %-64-57147014790%100
OS Patch Maintenance 121 %-163-75121012146%100
Deployment Svcs Maintenance - Web Environment 45 %627245045117%100
SEP-DS Cyber Incident Maintenance 2 %7862028%100
2016-17 Workstation Services Customer Support
A.68
Technical Systems LG Support & Maintenance 2017-2018
Activity Name82,14283,433
Original Master Plan AllocationCurrent Master Plan Allocation
%Complete
10/01/201609/30/2017
OriginalEstimate
ExpendedHours
EstimateTo
Complete
RevisedTotal
Estimate
VarianceHours
VariancePercent
2016-17 Workstation Services Customer Support
FOIA Request Processing 2 %901320215%100
Investigations Budget 51 %-105-265105125%100
Managed Print Services - Operational Functions 262 %7182620262280%100
Workstation Services Consulting 729 %5397290729768%100
Workstation Services Change Order/Incident Dispatching 817 %-10-758170817742%100
Workstation Services Customer Support Services 202 %-6-122020202190%100
2016-17 Workstation Services System Maintenance
SEP - Workstation Services Security Services 572 %373325720572904%100
Workstation Services Incident Resolution 10,670 %-6-57410,670010,67010,096%100
40,532 -4,0930 44,62544,625Subtotals 44,625 %100 %-10
Allocation Changes
07/25/2017 1,291 hours added from SEP Program
A.69
CLEMIS LG Support & Maintenance 2017-2018
Activity Name70,31673,006
Original Master Plan AllocationCurrent Master Plan Allocation
%Complete
10/01/201609/30/2017
OriginalEstimate
ExpendedHours
EstimateTo
Complete
RevisedTotal
Estimate
VarianceHours
VariancePercent
2016-17 CLEMIS Support Services Customer Support
Support Service Program Mgt & Team Meetings 233 %-373-184233023349%100
Oak Video Customer Support 477 %16914770477568%100
OCSO Customer Support 1,380 %347021,38001,3802,081%100
Service Center Support 1,376 %-26-2861,37601,3761,089%100
2016-17 CLEMIS Support Services Systems Maintenance
Oak Video Maint 46 %-29-104604635%100
OCSO Systems Maint 160 %491561600160315%100
2016-17 FRMS/Biometric Apps Cust Supt
CLEMIS Program Mgmt 2,223 %4972,22302,2232,319%100
Bomgar Support 39 %60593903998%100
KACE Support 44 %55544404498%100
FOIA Requests %1001200012
AFIS/Livescan Support 1,005 %131451,00501,0051,150%100
LEIN-CORE Customer Support 1,703 %-16-2411,70301,7031,462%100
FRMS Customer Support 2,001 %-9-1572,00102,0011,844%100
MDC Customer Support 1,338 %-35-3441,33801,338994%100
Mugshot Support 966 %2023696609661,201%100
Oak Video Customer Support 363 %003630363363%100
OCSO Customer Support 1,198 %001,19801,1981,198%100
Service Center Support 539 %005390539539%100
Administrative Support 41 %48384104179%100
CJIS Support 29 -2929029%100
2016-17 FRMS/Biometric Apps Sys Maint
FRMS System Maint 204 %-81-912040204113%100
AFIS-LiveScan System Maint 209 %-421-169209020940%100
A.70
CLEMIS LG Support & Maintenance 2017-2018
Activity Name70,31673,006
Original Master Plan AllocationCurrent Master Plan Allocation
%Complete
10/01/201609/30/2017
OriginalEstimate
ExpendedHours
EstimateTo
Complete
RevisedTotal
Estimate
VarianceHours
VariancePercent
2016-17 FRMS/Biometric Apps Sys Maint
OCSO Systems Maint 83 %008308383%100
BOMGAR Syst Maint 13 %67271301340%100
KACE Syst Maint 21 %-5-12102120%100
Mugshot Maint 229 %-45-712290229157%100
Police PC Syst Maint 28 %002802828%100
Video Arraignment Maint 13 %001301313%100
LEIN-Core System Maint 38 %24123803850%100
MDC System Maint 00000
2016-17 Finance/Admin - eCommerce Customer Support
CLEMIS Customer Support 21 %1952102126%100
2016-17 Infrastructure & GIS Customer Support
Public Safety Implementation Support 65 %404365065108%100
2016-17 Infrastructure & GIS System Maintenance
Public Safety Unscheduled Maintenance 11 %49101101121%100
2016-17 Network Services Customer Support
CLEMIS Network Transport/Security Customer Support 607 %221756070607782%100
2016-17 Network Services System Maintenance
CLEMIS Network Services Maintenance Break-Fix 624 %9626240624685%100
2016-17 PSA Customer Support
CLEMIS Administrative Support 4,490 %-24-8594,49004,4903,631%100
FOIA Requests 426 %-11-434260426383%100
Business Objects/Infoview Support 1,137 %-32-2731,13701,137864%100
CLEMIS Support Meetings / Workshops 681 %10786810681759%100
Crimeview Support 673 %-5-306730673643%100
Agency General Support 56 %005605656%100
A.71
CLEMIS LG Support & Maintenance 2017-2018
Activity Name70,31673,006
Original Master Plan AllocationCurrent Master Plan Allocation
%Complete
10/01/201609/30/2017
OriginalEstimate
ExpendedHours
EstimateTo
Complete
RevisedTotal
Estimate
VarianceHours
VariancePercent
2016-17 PSA Customer Support
CLEMIS New CAD Support 2,026 %-72-8482,02602,0261,178%100
CLEMIS Old CAD Support 341 %-38-943410341247%100
CLEAR Support 2,713 %2552,71302,7132,768%100
Auto Impound 90 %-4-39009087%100
Evidence & Property 85 %-20-148508570%100
OCPRS 14 %62231401436%100
Activity Log 259 %-21-442590259214%100
CLEMIS Citations 138 %431041380138242%100
CLEMIS Search 276 %321332760276409%100
CLEMIS Crash 404 %274040404411%100
MICR 683 %2116830683694%100
Non PSA Application Support 310 %-40-893100310221%100
Database Support 813 %-40-2348130813579%100
2016-17 PSA System Maintenance
Clemis CAD System Maint 785 %-76-3387850785447%100
Business Objects/Infoview System Maint 96 %-178-619609634%100
CrimeView System Maintenance 39 %35213903960%100
Clemis CLEAR System Maint 993 %32899309931,020%100
Citations Maintenance 344 %5193440344362%100
OCPRS %1001000010
CLEMIS System Maint 395 %9403950395435%100
CLEAR MICR Maintenance 38 %-3-13803837%100
CLEMIS Search Maintenace 32 %-100-163203216%100
Biometrics Maintenance 11 %-110-6110115%100
Parolee State Sex Offender File 84 %-1-18408483%100
A.72
CLEMIS LG Support & Maintenance 2017-2018
Activity Name70,31673,006
Original Master Plan AllocationCurrent Master Plan Allocation
%Complete
10/01/201609/30/2017
OriginalEstimate
ExpendedHours
EstimateTo
Complete
RevisedTotal
Estimate
VarianceHours
VariancePercent
2016-17 PSA System Maintenance
Clemis Crash Manitenance 524 %5295240524553%100
Evidence & Property Maintenace 214 %-208-144214021469%100
Auto Impound 87 %-25-178708769%100
Database Maintenance 63 %-50-216306342%100
CDE - CAD Web Servcies Extensions 42 -4242042%100
2016-17 Radio Communications Customer Support
911 296 %22832960296380%100
CLEMIS CAD Support 506 %005060506506%100
CLEMIS Contractual Administrative Activities 18 %-4-11801817%100
Regional & State Committee Activities 555 %8465550555601%100
CLEMIS Customer Support 54 %005405454%100
2016-17 Radio Communications System Maintenance
CLEMIS Syst Maintenance 187 %001870187187%100
WatchGuard System Maintenance 59 %005905959%100
2016-17 Server Admin Customer Support
CLEMIS Server/Technology Support 1,539 %401,0201,53901,5392,559%100
2016-17 Server Admin System Maintenance
CLEMIS Maintenance 101 %591481010101249%100
39,008 -9860 39,99439,994Subtotals 39,994 %100 %-3
Allocation Changes
06/22/2017 602 hours moved from CLEMIS Planned Maintenance and Upgrades from removing CJIS Security Upgrade.
06/22/2017 1,584 hours moved from CLEMIS Planned Maintenance & Upgrades from Corrections/Biometrics Planned Maintenance & Upgrades positive variance.
06/22/2017 280 hours added from CLEMIS Support & Maintenance Contingency.
06/30/2017 224 hours added to 2016-17 CLEMIS Support Services Customer Support from additional capacity.
A.73
CLEMIS Radio LG Support & Maintenance 2017-2018
Activity Name26,13827,095
Original Master Plan AllocationCurrent Master Plan Allocation
%Complete
10/01/201609/30/2017
OriginalEstimate
ExpendedHours
EstimateTo
Complete
RevisedTotal
Estimate
VarianceHours
VariancePercent
2016-17 Radio Communications Customer Support
FOIA Requests %10010001
OakWin Subscriber Units 988 %-11-999880988889%100
OakWin - Tower Sites 991 %-5-519910991940%100
OakWin - PSAP Equipment 1,861 %-31-4431,86101,8611,418%100
OakWin - Central Switch (NSC) 723 %-39-2037230723520%100
OakWin Support 161 %-158-98161016162%100
OakWin Support - ISDN/PRI Monitoring/Reprting 251 %-27-542510251197%100
Conventional Support 116 %25391160116154%100
CLEMIS Radio Support 2,897 %-7-1892,89702,8972,708%100
2016-17 Radio Communications System Maintenance
OakWIN Unscheduled Maintenance 3,174 %-28-6843,17403,1742,489%100
Conventional Unscheduled Maintenance 173 %18381730173212%100
MDC Maintenance 2,536 %-39-7132,53602,5361,823%100
11,412 -2,4570 13,86913,869Subtotals 13,869 %100 %-22
Allocation Changes
06/22/2017 361 hours moved from Radio LG Planned Maintenance & Upgrades from positive variance.
06/22/2017 596 hours added from Support & Maintenance Contingency.
A.74
Information Technology October 20, 2017 2017/2018 Master Plan Quarterly Status Labor Definition Standards
Oakland County Department of Information Technology Page B.1
The planning and tracking of development resources are categorized to describe the various nature of work within the Department of Information Technology. These common definitions are a critical success factor to providing reliable data for planning and management reporting and analysis. The following are the 7 major labor categories: Non-Project All leaves of absence with or without pay, on or off-site time for
formal training, attending vendor demonstrations or trade shows, team and department meetings, employee evaluations, attending County-wide meetings related to Personnel, Retirement etc., status reports, Team Workbench time entry, Payroll attendance, e-mail and US mail, employee evaluation preparation, meeting with supervision regarding resource needs, budgeting, management meetings, and interviewing.
Team Management Resource tracking, rescheduling, staff reallocation, and resource
leveling across all projects. Customer Support Preliminary or detail scope and approach, work order preparation,
customer instruction and training, phone calls and e-mail response. Cross-training and system orientation.
Unscheduled System Maintenance Activity required to rebuild or repair a system. Consists of changes
made to software to fix errors and all hours associated with the resolution of Problem Reports. It also includes time investigating the problem prior to determining it is a bug.
Planned System Maintenance & Upgrades Planned or re-occurring activity in upgrading an existing software
package to expand current capabilities, fix existing bugs, or in anticipation of future system problems, needs, or changes.
System Enhancements Discretionary modifications to an existing operational system, either
to expand its current capabilities or to satisfy changed business, technical, or management requirements, or mandated changes, or to make operational changes in areas such as user procedures, production schedules, file retention procedures, or job instructions. Installation of a custom or canned feature to an existing package. Enhancement budgets cannot be used for Mandated projects.
New Development New systems work including construction of a new system,
implementation of new automation to replace a manual or aging system.
Information Technology October 20, 2017 2017/2018 Master Plan Quarterly Status Reporting Definitions
Oakland County Department of Information Technology Page B.2
The following table defines the various information provided in the Project Management reports: Column Heading
Definition
Activity Name
The name of the project or the name of an Activity that is part of a large project.
% Cmpl
Percent of the project that is completed (Expended Hours / Revised Total Estimate).
Original Estimate
The original total estimate for the Activity prior to beginning the Activity. This estimate does not change throughout the life of the Activity in order to provide a benchmark against future Revised Estimates.
Expended Hours
Actual hours expended to date by IT resources.
Estimate To Complete
Estimated hours needed from today through completion of the Activity.
Revised Total Estimate
Actual Expended hours + the estimated hours to complete the Activity. This estimate is reviewed and revised often to provide the ability to determine if the Activity will be completed on-time according to the original Planned End Date.
Variance Hours
This is the number of hours the Activity is expected to be over or under the Original Estimated hours (Original Estimate - Revised Total Estimate). A negative number of Variance Hours indicates number of hours the project is expected to be over the Original Estimate. A positive number of Variance Hours indicates number of hours the project is expected to be under the Original Estimate.
Variance Percent
This is the percentage of hours the Activity is expected to be over or under the Original Estimated hours (Original Estimate - Revised Total Estimate). A negative Variance Percent indicates the percentage of hours the project is expected to be over the Original Estimate. A positive Variance Percent indicates the percentage of hours the project is expected to be under the Original Estimate.
START Planned
The original date the Activity was planned to start.
END Planned
The original date the Activity was planned to end.
START Revised
The current estimated date the Activity is planned to start. If the Activity has Expended Hours, then this is the date the Activity actually started. This is the date that appears directly below the START Planned date.
END Revised
The current estimated date the Activity is planned to end. If the Activity has 0 hours Estimate to Complete, then this is the date the Activity ended. This is the date that appears directly below the END Planned date.
Information Technology October 20, 2017 2017/2018 Master Plan Quarterly Status Leadership Group Representation
Oakland County Department of Information Technology Page B.3
Information Technology Leadership Groups provide the vehicle for IT customers to help direct and allocate valuable IT development resources to initiatives and projects that are the most beneficial to the County organization as a whole. The following Leadership Groups are comprised of a single representative from each of the functional areas shown below.
Functional Area
Leadership Group
Department Division Designated Representative /
Alternate
Courts/Justice Administration
Chair: Rebecca Schnelz
Vice Chair: Joanna Overall
Rec Sec: Jennifer Howden
Circuit Court Administrator, Family Division (includes FOC), Business Division, General Jurisdiction Division
John Cooperrider Chris Bujak Lisa Czyz
County Clerk Clerk & Elections Jennifer Howden Heidi Walling
District Court 52-1, 52-2, 52-3, 52-4 Jill Palulian Sharon Rupe
Health and Human Services
Children’s Village Joanna Overall Leigh-Anne Stafford
Probate Court Administrator, Estates and Mental Health
Rebecca Schnelz John Cooperrider
Prosecutor Appellate, Circuit, District, Juvenile, Family Support, Criminal Investigations, Warrants
Jeffrey Kaelin
Public Services Animal Control Bob Gatt Joanie Toole
Public Services Community Corrections, Circuit Court Probation, Medical Examiner
Barb Hankey Diana Carver
Information Technology October 20, 2017 2017/2018 Master Plan Quarterly Status Leadership Group Representation
Oakland County Department of Information Technology Page B.4
Functional Area
Leadership Group
Department Division Designated Representative /
Alternate
Finance/Admin
Chair: Lynn Sonkiss
Vice Chair: Kristy Slosson
Rec Sec: Pam Weipert
Board of Commissioners Administration, Library Chris Ward
Central Services Support Services, Materials Management
Todd Birkle
Corporation Counsel Corporation Counsel Joellen Shortley Pat Davis
County Executive Administration, Compliance Office - Auditing, Compliance Office – Purchasing, Media & Communications
Pamela Weipert Scott Guzzy
Health and Human Services
Homeland Security Tom Hardesty Sara Stoddard
Economic Development & Community Affairs
Workforce Development, Community Development, Business Development
Irene Spanos Dan Hunter
Human Resources Employee Relations, Human Resources
Kristy Slosson
Health and Human Services
Public Health Leigh-Anne Stafford Sara Stoddard
Management and Budget Accounting, Budget, Reimbursement
Lynn Sonkiss Terri Meiers
Public Services Cooperative Extension, Veterans Services
Garth Wootten Lauren Chamberlin
Risk Management Risk Management
Treasurer General Accounting Jody DeFoe
Information Technology October 20, 2017 2017/2018 Master Plan Quarterly Status Leadership Group Representation
Oakland County Department of Information Technology Page B.5
Functional Area
Leadership Group
Department Division Designated Representative /
Alternate
Land
Chair: Leigh-Anne Stafford
Vice Chair:
Art Holdsworth
Rec Sec: Tiffany Jacob
Board of Commissioners Parks and Recreation Phil Castonia
Central Services Aviation and Transportation Michelle Stover
Economic Development & Community Affairs
Development and Planning, Solid Waste
Dan Hunter Irene Spanos
Facilities Management Facilities Engineering, FM&O, Building Safety
Art Holdsworth
GIS Steering Committee Tammi Shepherd
Health and Human Services
E-Health Leigh-Anne Stafford Sara Stoddard
Management and Budget Equalization Tiffany Jacob
Register of Deeds Register of Deeds Ron Crank
Treasurer Tax Administration Jody DeFoe
Water Resources Commissioner
All Nancy Basch Tim Prince
IT Steering Committee
Information Technology eGovernment
Status provided to all Leadership Groups
Information Technology Internal Services
Status provided to all Leadership Groups
Information Technology Technical Systems & Networking
Status provided to all Leadership Groups
CLEMIS Strategic Planning Committee
CLEMIS Sheriff
CLEMIS Members
Information Technology October 20, 2017 2017/2018 Master Plan Quarterly Status Vacant Position Report
Oakland County Department of Information Technology Page B.6
Position # Division Classification
02882 Admin / Internal Services Application Analyst Programmer II
09738 Admin / Internal Services Project Manager
11528 Admin / Internal Services IT User Support Specialist II
00881 Application Services Senior Systems Analyst
00981 Application Services IT User Support Specialist I
02081 Application Services Application Analyst Programmer III
03621 Application Services IT Business Analyst
02592 CLEMIS IT User Support Specialist I
07171 CLEMIS Telephone Communications Tech
09230 CLEMIS Customer Service Technician II
09581 CLEMIS IT Business Analyst
09645 CLEMIS Customer Service Technician II
10251 CLEMIS IT User Support Specialist II
10253 CLEMIS Application Analyst Programmer I
10483 CLEMIS Office Assistant II
10484 CLEMIS Application Analyst Programmer III
Highlighted rows indicate positions that have been approved to be filled.
Information Technology October 20, 2017 2017/2018 Master Plan Quarterly Status Information Technology Statistics
Oakland County Department of Information Technology Page B.7
Statistics July August September Total (Oct 2016 -
2017 2017 2017 Sept 2018)
Training Classes Held* 1 2 1 17
Number of Students 7 12 8 127
Number of Service Center Calls 2,733 2,953 2,508 33,324
*Does not include application specific training (Land Management, CLEMIS, etc.)
2017-2018 Master Plan by Leadership Group
All HoursEnhancements/New Development Planned Maintenance/Upgrades Support/Maintenance
Leadership Group OriginalMasterPlan
Allocation
CurrentMasterPlan
Allocation
MasterPlan
Allocation
MasterPlan
Allocation
TotalAllocation
Pct Thru09/30/17
ExpendedHoursThru
09/30/17
Pct Thru09/30/17
Pct Thru09/30/17
Pct Thru09/30/17
ExpendedHoursThru
09/30/17
ExpendedHoursThru
09/30/17
Courts Justice Administration 12,653 25,570 7,563 %30 3,450 1,432 %42 16,886 9,610 %57 45,906%41
Finance/Admin 10,829 15,216 7,208 %47 1,765 452 %26 10,588 5,600 %53 27,569%48
Land Systems 37,304 39,797 15,177 %38 23,615 5,463 %23 41,380 21,509 %52 104,792%40
eGovernment 25,522 28,083 12,990 %46 6,022 1,440 %24 23,622 11,904 %50 57,727%46
Internal Services 9,885 12,013 3,124 %26 5,431 1,960 %36 45,390 21,694 %48 62,834%43
Technical Systems & Network 50,813 53,174 29,304 %55 36,420 13,336 %37 83,433 44,625 %53 173,027%50
CLEMIS 51,884 55,371 21,410 %39 9,630 4,228 %44 73,006 39,994 %55 138,007%48
CLEMIS - Radio 10,598 8,425 1,628 %19 920 667 %72 27,095 13,869 %51 36,440%44
209,488 237,649 98,403 87,253 28,976 321,400 168,803 646,302Totals %41 %33 %53 %46
Target Percents* 50% 50% 50% 50%
*Note: Target Percents provided are simply benchmarks and assume that Projects/Support and Maintenance and delivered in a unified manner throughout the two-year Master Plan period.This many not be the case. Percent delivery will fluctuate based on the timing of the specified Projects and the demand for Support and Maintenance.
Parameters:Master Plan Start DateMaster Plan End DateTotal Days
10/01/201609/30/2018
730
C.1