information technology & economic development: a case study of ireland
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Information Technology & Economic Development: A Case Study of Ireland. Eileen M. Trauth, PhD 2008 Fulbright Distinguished Chair in Gender Studies Associate Dean for Diversity, Outreach & International Engagement Director, Center for the Information Society - PowerPoint PPT PresentationTRANSCRIPT
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Information Technology & Economic Development: A Case Study of Ireland
Eileen M. Trauth, PhD
2008 Fulbright Distinguished Chair in Gender StudiesAssociate Dean for Diversity, Outreach
& International EngagementDirector, Center for the Information Society
College of Information Sciences & TechnologyThe Pennsylvania State University
[email protected]://cis.ist.psu.edu
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Agenda
• Conceptualization of information economy
• Research design: model, questions & methodology
• Case study of Ireland’s emergent information economy
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The Information Economy
Information Society
Information EconomySecondaryInformationSector
Primary InformationSectorHW, SW, systems/servicesContentIT people
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Developing the Components of the Information Economy
• Technological Infrastructure– impact of technological convergence on
telecommunications policy• Organizational Infrastructure
– the evolution of the information resource • Human Infrastructure
– end user/IS professional skills and knowledge
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Information Economy:Research Interest
Investigating the role of socio-cultural context in the development of a sustainable information economy
Socio-cultural factors examined simultaneously at societal and organizational levels of analysis
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Research Model:Influence-Impact Model of
Technology-Society Interaction
MultinationalSector
Indigenous Sector
Irish InformationEconomy
Infrastructure
Irish Society Irish Society
Public Policy
Economy
Culture Culture
Economy
Infrastructure
Public PolicyInfluence Impact
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Research QuestionsHow does the socio-cultural context within which the information economy exists help to shape its structure?
How are the effects of an information economy manifested in a society?
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Research ChallengesLinking public policy to the evolution of an information economy
Examining cultural influence in a tangible way
Linking culture to the characteristics of an information economy
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MethodologyEthnographic investigation of Ireland’s emerging information economy at both societal and organizational levels of analysis.
Societal (government, education) Organizational (HW, SW,
systems/services sectors) Multinational firms Indigenous firms
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Data Collection: Interviews(Fulbright 1989-1990)*
Formal and ad hoc interviews with workers and managers in (American and Irish) firms in Irish information sector
Formal interviews with representatives of government & industrial policy agencies
Ad hoc interviews with members of society______* Dublin City University
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Data Collection: Participant Observation
Participant observation in information sector firms (micro) (1989-1993)
Participant observation in Irish society (macro) (1989-1999)
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Data Collection: Document Analysis
Public policy documents about industrial & information policy
Cultural & historical literature
Contemporary news
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Data Analysis & Interpretation
Grounded Theory: open codingInterpretation (reflexive)Triangulation
literatureresearch communities (global IS, internat’l business)
Member checkingreturn visitsIrish studies research community
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Findings
1. Identification of relevant socio-cultural characteristics
2. Fitting the information economy to the culture
3. The role of public policy in evolution of the information economy
4. Generalizable implications for the information age
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Findings-1: Socio-cultural Characteristics
The Workersyoungeducatedmiddle classmalefamily-oriented
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Findings-1: Socio-cultural Characteristics
The Workplacesocial interconnectedinterpersonalpost-colonialreligious
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Findings-1: Socio-cultural Characteristics
The Workplaceproductive (‘live to work’ vs ‘work to live’)lateremote (island mentality, circumspect, confidentcollective (tribe, recognition)
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Findings-1: Socio-cultural Characteristics
The Workplaceanti-authoritariannon-hierarchicalnon-union
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Findings-2: Fitting the Information Economy to the Culture
young/productive - flexible, enthusiastic, inexperiencededucated - well-rounded, skilled, able to learnreligious/interpersonal/cooperative - caring, helpful, vision of the whole
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Findings-2: Fitting the Information Economy to the Culture
non-industrial/non-hierarchical/late - output vs. input orientation
anti-authoritarian - questioning, creative
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Findings-2: Fitting the Information Economy to the Culture
Supporting entrepreneurship and risk - fear of failure, self-confidence,
begrudging
Building wealth - nonmaterialistic, family priorities
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Findings-2: Fitting the Information Economy to the Culture
Removing labor force barriers - gender, age, social class
Remaining Irish - cultural identity, cross-cultural work environment
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Findings-3: Influence of Public Policy
Evolutionary Approach
Environmental Scanning
Adaptive Response
Unintentional
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Findings-3: Influence of Public Policy
Stages of Evolution crisis response: radical change industrialization by invitation multinational IT firms recognition of an information economy
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Findings-3: Influence of Public Policy
Environmental Scanning recognize potential of IT sector develop societal infrastructures
(education, telecom, trans.) migrate toward ‘suitable’ IT sub-sectors
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Findings-3: Influence of Public Policy
Adaptive Response 1971: computer manufacturing as
‘clean industry’ 1982: refine foreign investment scheme 1992: migrate toward software
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Findings-3: Influence of Public Policy
Unintentional industrial (not post-industrial) jobs not a coherent IT sector responding to crises incorporating changes into vision
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Findings-4: Generalizable Implications for the Information Age
Need to understand the characteristics of information work
- facilitating information work
- ensuring a supply of qualified information workers
- managing the information workplace
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Findings-4: Generalizable Implications for the Information Age
Need to leverage socio-cultural characteristics
- recognizing the influence of cultural context- exploiting distinctive characteristics- overcoming barriers
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Findings-4: Generalizable Implications for the Information Age
Need to adapt the vision along the way
- reconfiguring industrial and information policy
- adjusting the business climate
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Follow-on ResearchUnderstanding the nature of information work (the creative economy)
Overcoming barriers to underrepresented groups (gender, race, ethnicity, age, social class)
Development of the IT labor force (education, professional development)
Impact of the information economy on society (culture, economy, infrastructure, policy)
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Ireland 2003 +
Methodology• 2003-2006 Science Foundation Ireland,
Walton Visitor Award (Univ. Limerick)
- ethnographic investigation - comparative study of gender• 2005-2007: regional case study of
sustainable knowledge economy - PhD student (Ben Yeo)
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Ireland 2003 +Impact of Information Economy on Irish Society • Culture
– gender – materialism
• Economy– sustaining wealth
• Infrastructure– telecommunications – transportation – educational institutions
• Policy– immigration – discrimination
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Eileen M. Trauth, 2000. The Culture of an Information Economy: Influences & Impacts in the Republic of Ireland. Kluwer Academic Publishers.
Other publications:http://cis.ist.psu.edu