Information Technology Specialist Program

Certificate and Associate of Applied Science (A.A.S.) Programs

Presenter: Keith Swarner, Associate ProfessorCoordinator, IT Specialist ProgramUAF, Tanana Valley Campus

email: keith.swarner@uaf.eduOctober 27, 2008

IT Specialist Program Purpose• Certificate– Teach students the essential skills

required to effectively use and troubleshoot computers and computer applications

• A.A.S. Degree– Teach students how to implement,

support, and troubleshoot computer and information technology systems

– Prepare graduates for employment as IT support professionals

ITS Certificate Program• General Education Requirements (9

credits)• Certificate Core (12 credits)– Use and Configuration of PC Operating Systems– Office Applications– Internet Technologies

• Major area of study (12 credits)– Computer Applications– Web Technologies– Desktop Publishing and Graphics– Technical Support Assistant

ITS A.A.S. Degree Program• General Education Requirements (15

credits)• ITS Core (15 credits)– Operating Systems Support– Hardware and Software Troubleshooting– Network Support and Administration– Computer Technical Support– Independent Project (Practicum)

• Major area of study (24 credits)– Computer Technology Support– Web, Desktop Publishing, and Graphics

• General Electives (6 credits)

Industry Certification Coursework

• CompTIA A+– CIOS F110 Microcomputer Operating Systems– CIOS F210 Hardware and Software

Configuration and Troubleshooting

• CompTIA Network+– CIOS F244 Introduction to Network Support

and Administration

Industry Certification Coursework• Cisco Certified Entry Network

Technician (CCENT)• Cisco Certified Network Associate

(CCNA)– CIOS F245 Networking and LAN

Infrastructure Basics– CIOS F249 Routers and Routing Basics– CIOS F250 Intermediate Networking and

LAN Infrastructure– CIOS F251 Advanced Network Infrastructure

Services

Industry Certification Coursework• Microsoft Certified Systems

Administrator (MCSA)– CompTIA A+ and Network+ course series• CIOS F110 Microcomputer Operating Systems• CIOS F210 Hardware and Software

Configuration and Troubleshooting• CIOS F244 Introduction to Network

Support and Administration– CIOS F212 Adv. OS: Windows Server 2003– CIOS F247 Adv. Networking: Implementing and

Administering Network Services

IT Specialist Program Delivery

• University of Alaska Fairbanks– College of Rural and Community

Development• Bristol Bay Campus in Dillingham• Chukchi Campus in Kotzebue• Interior-Aleutians Campus• Kuskokwim Campus in Bethel• Northwest Campus in Nome• Tanana Valley Campus* in Fairbanks• Center for Distance Education and

Independent Learning

* Program home campus

Statewide Collaborations• University of Alaska System– University of Alaska Anchorage (UAA)

• UAA, Community and Technical College• Matanuska-Susitna College• Kodiak College

– University of Alaska Southeast (UAS)• Juneau Campus• Ketchikan Campus• Sitka Campus

• Alaska Vocational Technical Center (AVTEC)

• UAF Department of Computer Sciencewww.distance.alaska.edu

Industry Program Partnerships• Cisco

Networking Academy is an education initiative that delivers ITC skills to improve career and economic opportunities around the world.

• Microsoft IT Academy program is a global IT learning solution that connects educators, students, and communities.

EmploymentEmployers Hiring ITS Graduates

•Fairbanks Memorial Hospital•Tanana Valley Clinic

•Golden Valley Electric Association

•Tanana Chiefs Conference

•FNSB School District

More Information• ITS Program General Contact Information

– Phone: (907) 455-2800 or toll free at 1-877-882-8827Email: its.tvc@alaska.edu

• Program Coordinator Contact Information – Keith Swarner

Phone: (907) 455-2820Email: keith.swarner@uaf.edu

www.tvc.uaf.edu/its