Information to be gathered from client

1.0 What has failed? Component’s name 1.1 Its function1.2 How long in service?1.3 Circumstances under which it failed?1.4 Is the failed component intact or any mating parts missing

2.0 Test certificates of the component (documentary evidence)2.1 Mechanical test data2.2 Pertinent specifications

3.0 Service parameters3.1 Design or intended parameters such as pressure, temperature etc3.2 Actual ( operating) service conditions 3.3 Environmental conditions such as exposed to what atmosphere3.4 Location of component ( any vibration source nearby etc)3.5 Service stresses