Training & Development

Submitted by:

Sachin

PGDM2/1528

Introduction

1• It company , founded in 1981

• Headquarter – Bangalore , India

• Founded by Narayan Murthy & his friends

Introduction

• one of India’s largest IT companies

• 34% out of 100000 employees are women

• Offices in more than 22 countries

• Development centers – India , China, Australia , UK, , Canada , japan

• US$9.21 billion (present worth)

1

Training Process

Systematic development

2

• Attitude • skill pattern • Knowledge

Training Process

2Training and development are directly proportional to

each other

• Training constitutes a basic concept in human resource development

• Training is a highly useful tool

• Training is the act of increasing the knowledge and skill of an employee

Training Process

2

Development

• Opportunities to grow

• Provide knowledge about :-a. Business Environmentb. Management principlesc. Human relationsd. Specific industry analysis

Training & Development program in INFOSYS Training &

Development program

Training and development is a subsystem of an organization.

Following are the areas: -

• Studying training activities

• Analyzing training programmed

• Evaluating the training

3

Training & Development program in INFOSYS Training &

Development program 3

Measure training Result

Implementation

Training programs

Design training

Evaluation Approach

Review Available

Training Methods

Design or select training methods

Development training

objective

Training needs &

Analysis

Training & Development Department

Training department is divided across different verticals

1. Communications service providers e.g. British telecom

2. Banking and capital market e.g. UBS, Deutsche

3. Manufacturing vertical e.g. Cisco, Ingram micro

4. Insurance and health care- Aon

5. Emerging markets- yahoo and British Petroleum.

3

Training & Development Department

3There are two types of TRAINING PROGRAMEE in Infosys

Training for fresher @INFYi. At Mysore a 6-month training program is conductedii. After which evaluation of candidates is done & only passed candidates are retainediii. A great importance is given to other areas like soft skills, leadership qualities, cross cultural

training etc.

Training for Job-ExperiencedI. A corporate training team has been formed in Infosys to train Job experience employeesII. Exp. People from different org. & job role are mingled together by this Infosys gets the

smartest minds together for a wider exposure

Training & Development Department

3Types of training: -

Band B: - induction, voice and accent training, process training, Domain Training, six sigma certifications, email etiquettes, excel training, presentation skills

Band C & Above: - operation management, leadership fundamentals, Domain training, Quality training, Appraisal skills workshop

Training & Development Department

3

Training & Development Department

3Case

studies

Demonstration & Seminar

Self-Discovery

Role playing

Lecture & conference

Simulations

Training Methods

Training Needs Assessment

4Types of training need analysis1. Organizational need analysis2. Job need analysis3. Person need analysis

Career Development & pathing in INFOSYS

Chalk out career path for all

An employee should have completed 18 months in

Infosys to be eligible for the benefits provided by

Infosys.

Career Counselling will be provided by professional

career counselors.

For Higher education like MBA – 50% of the fees is

reimbursed.

Training Needs Assessment

4

Performance development plan: -•A sheet which all the employees and manager has to fill where both of them have to provide information which all areas the employee has improved in.

•ProjectsSmall term projects like on Six Sigma, where at the end of it employee has to give presentations to the training team.

Questionnaire

Feedback from the employees on the quality and content of training

Analysis is done on it and then it is scaled.

systematic development of the attitude, knowledge, skill pattern required by a

person to perform a given task or job adequately and development is ‘the growth

of the individual in terms of ability, understanding and awareness.

EVALUATION in INFOSYS

HR PRACTICES

4

Initiatives by Infosys to motivates its Employees

5• ESOP Schemes

• Salary and other incentives

• Employee training

• Employee engagement