ingenico account creation guide

INGENICO ACCOUNT CREATION GUIDE

EVA-EMS ePayment Event Management System

(revised 31.07.2020)

Table of Contents

Chap. Content Page

Table of Contents 2

Basic Information 3

1. Registering for a free TEST Account 4

2. Creating a TEST Account 6

2.1. TEST Account Configuration 7

2.2. EVA-EMS Test Environment Setup 7

3. Creating a PRODUCTION Account 8

3.1. PRODUCTION Account Configuration 9

3.2. EVA-EMS Production Environment Setup 9

4. Recommended Account Parameters 10

5. Useful INGENICO Documentations 14

6. Sales Support INGENICO 14

INGENICO ACCOUNT CREATION GUIDE (revised 31.07.2020) 2

Basic Information

To enable electronic payment right after the online registration, the EVA-EMS System is connected to the Secure Payment Page of INGENICO ePayments e-Commerce. To use this capability, the event organizer must have an INGENICO Account. This tutorial is about how to create an account online via INGENICO’s homepage and which support (additional documentations or personal contacts) is available in case of difficulties.

What are the steps to get started?

• Register for a free TEST Account at INGENICO • Create your TEST Account and perform some testing transactions • Create your PRODUCTION Account by transferring your TEST Account configuration • Sign contract with INGENICO

What is a TEST Account ?

This is an account for testing purposes. The look and feel is similar to the PRODUCTION Account, but an executed payment will be processed only inside your testing environment - no real transaction will be triggered.

What is a PRODUCTION Account ?

This is the final account for real transactions. It is created by transferring the configuration of the TEST Account to the PRODUCTION Account. Executed payments will be processed.

What is a Secure Payment Page?

The Secure Payment Page is completely managed by INGENICO thus fulfilling all security conditions when handling critical data such as Credit Cards and Bank Accounts.


1. Registering for a free TEST Account

If you have not yet an existing account, you can create a free TEST Account by either

‣ Navigate to www.ingenico.com

‣ Tab LOG IN in the upper right

‣ Tab the following sequence 1-4


1

2

3

1

http://www.ingenico.com

Alternatively you can klick here to go directly to the registration form.

The system will come up with a registration form:

Complete the form, confirm the terms and conditions and tab REGISTER.

After, you will receive the password to access your TEST Account by email.


https://secure.ogone.com/Ncol/Test/BackOffice/accountcreation/create?Branding=ogone&ISP=OIT&SubId=2&MODE=STD&SOLPRO=&ACOUNTRY=&Lang=1

2. Creating a TEST Account

When you have received the password for your TEST Account, you can access your TEST Account by either



‣ Tab „Ogone Test account“

or by simply tabbing here.

The system will come up with the login window:

‣ Enter the PSPID that you have chosen during the registration of your account ‣ Enter the password that you have received by email ‣ Tab SUBMIT



https://secure.ogone.com/ncol/test/BackOffice

2.1. TEST Account Configuration

When you first log in to your TEST Account, you will see a list of parameters to be completed. These parameters concern the administration, payment method and technical details of your test environment.

>> See Chapter 4 for details <<

Once all the steps have been completed, you can ask for your TEST Account to be activated. If you would like to change some details later on, you can still call up the various configuration pages from your account menu.

2.2. EVA-EMS Test Environment Setup

If you want to test your configuration in combination with the EMS System, the ePayment parameters in the GENERAL SETUP must be entered as follows:

‣ Tab ADMIN > SETUP > GENERAL ‣ Choose your local currency from the pulldown menu ‣ Enter https://secure.ogone.com/ncol/test/orderstandard_utf8.asp as ePayment-URL

‣ Enter the Passphrase that you have chosen during the configuration of your account ‣ Enter the PSPID that you have chosen during the registration of your account ‣ Tab SAVE

Make sure that the “Allow electronic payment (ePayment)“ is checked (enabled) in the general settings of the ENTRYFORM SETUP as follows:

‣ Tab ADMIN > SETUP > ENTRYFORM ‣ Check “Allow electronic payment (ePayment)“ ‣ Tab SAVE


3. Creating a PRODUCTION Account

When you have finished setting up your TEST Account, trying your configuration and making tests, you can select "Create production account“ from the configuration menu. This will copy your parameters from the test environment to the production environment and create a new PRODUCTION Account.

After the transfer from the test to the production environment, you can access your PRODUCTION Account by either



‣ Tab „Ogone production account“

or by simply tabbing here.

The system will come up with the login window:

‣ Enter the PSPID that you have chosen during the registration of your account ‣ Enter the password that you have received by email ‣ Tab SUBMIT

Note: You can toggle between the test account and production account login by tabbing the Access to test or Access to production link at the bottom line.



https://secure.ogone.com/ncol/prod/BackOffice

3.1. PRODUCTION Account Configuration

The PRODUCTION Account will have the same look and feel as the TEST Account except that the background will be entirely white rather than having the "test" watermark in the background. Modify and complete your account details. Some of the information have been transferred automatically from your test environment, other details (such as subscription, options, VAT number, charging method, payment methods, users, etc.) will have to be entered again.

>> See Chapter 4 for details <<

Once your configuration has been completed tab “Request activation” from the configuration menu to get your PRODUCTION Account activated.

You will receive an email containing the contract with all your account details. Sign this contract and return it to INGENICO together with your direct debit form and your bank account details. INGENICO will activate your PRODUCTION Account after having received your signed contract and when at least one payment method is active in your account. Your TEST Account still remains active and accessible for testing purposes.

3.2. EVA-EMS Production Environment Setup

To enable the EMS System to process real payments, the ePayment parameters in the GENERAL SETUP must be entered as follows:

‣ Tab ADMIN > SETUP > GENERAL ‣ Choose your local currency from the pulldown menu ‣ Enter https://secure.ogone.com/ncol/prod/orderstandard_utf8.asp as ePayment-URL

‣ Enter the Passphrase that you have chosen during the configuration of your account ‣ Enter the PSPID that you have chosen during the registration of your account ‣ Tab SAVE

Make sure that the “Allow electronic payment (ePayment)“ is checked (enabled) in the general settings of the ENTRYFORM SETUP as follows:

‣ Tab ADMIN > SETUP > ENTRYFORM ‣ Check “Allow electronic payment (ePayment)“ ‣ Tab SAVE


4. Recommended Account Parameters

Besides the usual entries and selections according to the INGENICO documentation, you must define some parameters in the Configuration / Technical Information as follows:

Parameters and settings in "Global transaction …"

Parameters and settings in "Global security …"


Parameters and settings in "Payment page"

Parameters and settings in "Data and origin …"

Note: YourPersonalPassphrase is used to hash the transferred data. You may define your personal passphrase freely. The identical passphrase must be entered into the GENERAL SETUP of the EVA-EMS System (see Chapter 2.2. and 3.2.).


Parameters and settings in "Transaction feedback"


Parameters and settings in "Transaction e-mails"

Note: YourEmailAddress is the email address where you will receive transaction reports.


5. Useful INGENICO Documentations

There is an unbelievable number of manuals available on the INGENICO homepage describing all possibilities of cashless money transactions and more, but honestly, as a beginner you will be hopelessly overstrained. If you want to read more about the specific e-commerce application we were talking about in this tutorial, we recommend the following:

Create and configure your Ingenico ePayments Test Account

Use your Ingenico ePayments Account

6. Sales Support INGENICO

In case of difficulties in creating an account please contact:

For merchants not having an Ogone/Ingenico Office in their country

For merchants from The Netherlands (Belgium, France, Germany and UK)

Ingenico Payment Services Nadia Yousfi

Bd de la Woluwe/Woluwedal 102 1200 Brussels - Belgium

(T) +32 2 613 04 12 (F) +32 2 286 96 16

[email protected]

Ingenico Payment Services Helen Vermeren

Neptunusstraat 41-61 2132JA Hoofddorp - The Netherlands

(T) +31 23 752 42 52 (F) +31 23 752 42 99

[email protected]


mailto:[email protected]

mailto:[email protected]

https://payment-services.ingenico.com/ogone/support/~/media/kdb/pdf/ogone/en/e8bdf71c-f584-44df-8fdc-541ab2387146/test-account-creation.ashx

https://payment-services.ingenico.com/ogone/support/~/media/kdb/pdf/ogone/en/f4e719de-18ad-4f53-ad0b-261af828317d/use-your-account.ashx

9. Some Examples


ingenico account creation guide

Documents