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    DECLARATION

    This is to certify that Dissertation Project entitled “…………………………” which is

    submitted by me in partial fulfillment of the requirement for the award of BBA  to

    Delhi School of Professional Studies and Research Delhi  comprises only my

    original work and has not been submitted in part or full for any other degree or 

    diploma of any university. If any material has been taken from an external source of 

    information then it has been properly cited in text and duly acknowledged under 

    references.

    !NA"E O# T$E ST%DENT&

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    CERTI#ICATE

    This is to certify that Dissertation Project entitled “…………………………”  is anacademic work done by the student …………………………'  enrollment no.

    . submitted by him!her in partial fulfillment of the requirement

    for the award of BBA to Delhi School of Professional Studies and Research Delhi"

    under my guidance and direction.

    "r' ("s………………………' has given an undertaking that information presented

    in the project has not been submitted earlier.

    !#acult) Si*n&

     !#acult) Na+e&

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    AC,NO-LED.E"ENT

    I take this opportunity to express my profound gratitude and deep regards to my guide

    !Professor("entor #acult) Na+e&  for his!her exemplary guidance" monitoring and

    constant encouragement throughout the course of this project. The blessing" help and

    guidance given by #him! her$ time to time shall carry me a long way in the journey of 

    life on which I am about to embark.

    %ast but not least" my sincere thanks to my parents and friends for their wholehearted

    support and encouragement.

    !NA"E O# T$E ST%DENT&

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    TABLE O# CONTENTS

     Declaration

    Certification

     Acknowledgement 

    Cha/ter 0 I

    &. Introduction &

    '. (bjectives of the )tudy *

    +. ,eview of %iterature -

    *. onceptuali/ation 0

    -. ,esearch 1ethodology '2

    0. %imitations of the )tudy ''

    Cha/ter 0 II

    &. Profile of the (rgani/ation '+

    Cha/ter 0 III

    &. Data 3nalysis and Interpretation '-

    Cha/ter 0 I1

    &. 4indings +-

    '. onclusion +0

    +. ,ecommendations +5

     Bibliography

     Annexure

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