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DECLARATION
This is to certify that Dissertation Project entitled “…………………………” which is
submitted by me in partial fulfillment of the requirement for the award of BBA to
Delhi School of Professional Studies and Research Delhi comprises only my
original work and has not been submitted in part or full for any other degree or
diploma of any university. If any material has been taken from an external source of
information then it has been properly cited in text and duly acknowledged under
references.
!NA"E O# T$E ST%DENT&
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CERTI#ICATE
This is to certify that Dissertation Project entitled “…………………………” is anacademic work done by the student …………………………' enrollment no.
. submitted by him!her in partial fulfillment of the requirement
for the award of BBA to Delhi School of Professional Studies and Research Delhi"
under my guidance and direction.
"r' ("s………………………' has given an undertaking that information presented
in the project has not been submitted earlier.
!#acult) Si*n&
!#acult) Na+e&
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AC,NO-LED.E"ENT
I take this opportunity to express my profound gratitude and deep regards to my guide
!Professor("entor #acult) Na+e& for his!her exemplary guidance" monitoring and
constant encouragement throughout the course of this project. The blessing" help and
guidance given by #him! her$ time to time shall carry me a long way in the journey of
life on which I am about to embark.
%ast but not least" my sincere thanks to my parents and friends for their wholehearted
support and encouragement.
!NA"E O# T$E ST%DENT&
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TABLE O# CONTENTS
Declaration
Certification
Acknowledgement
Cha/ter 0 I
&. Introduction &
'. (bjectives of the )tudy *
+. ,eview of %iterature -
*. onceptuali/ation 0
-. ,esearch 1ethodology '2
0. %imitations of the )tudy ''
Cha/ter 0 II
&. Profile of the (rgani/ation '+
Cha/ter 0 III
&. Data 3nalysis and Interpretation '-
Cha/ter 0 I1
&. 4indings +-
'. onclusion +0
+. ,ecommendations +5
Bibliography
Annexure
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