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  • Innovation & ExcellenceAwards 2017

    Welcome, Valued

    and Safe

    GUIDEBOOK

  • 2 | SVHA Innovation & Excellence Awards 2017

    Contents

    Message from Toby Hall, St Vincents Health Australia Group Chief Executive Officer 3

    2017 Innovation & Excellence Award Categories 5

    Leaders in Catholic healthcare and service to the poor and vulnerable 7

    Excellent care for our patients and residents 8

    Leading reputation 9

    Best people in health and ageing 10

    Growth and sustainability 11

    Group & Divisional CEOs Excellence Award for individuals 12

    Chairmans Award for excellence 13

    Conditions, criteria and guidelines 14

    Conditions of entry 15

    Entry form requirements and guidelines 16

    Online submission guide 19

    Judging criteria 22

    Further information 23

    Award recipients and finalists 24

    Key dates 24

    Enquiries 25

  • SVHA Innovation & Excellence Awards 2017 | 3

    Im very pleased to introduce the St Vincents Health Australia (SVHA) 2017 Innovation & Excellence Awards.

    Our enVision2025 strategy of serving, seeing and striving for something greater is inspiring us onwards and upwards in our thinking and actions. Sharing the best of this is vital to our learning and growing.

    Our annual awards recognise and celebrate the great work of our people across our health and aged care services who are Inspired to Care every day by our Mission and Values.

    The theme for this years awards is Welcome, valued and safe reflecting SVHAs commitment to putting the well-being of our staff, patients, residents, their families and carers at the centre of everything we do.

    The award categories are based on the 5 pillars of the SVHA enVision2025 strategy:1. Leaders in Catholic health care and service to the poor and vulnerable2. Excellent care for our patients and residents3. Leading reputation4. Best people in health and ageing5. Growth and sustainability

    This year for the first time, we have added another award category to recognise exemplary performance by individuals identified by their managers, supervisors or peers as having consistently excelled in their positions and demonstrated integrity, leadership and a strong commitment to the Mission and Values of SVHA.

    These new Excellence awards will go to one individual from each of the Group Office, Public, Private and Aged Care Divisions.

    The awards are open to all staff across our facilities and services so no matter what role you play as an individual or part of a team, I encourage you to enter. Youll find everything you need to know about the awards in this Guide Book.

    Finalists in each category will be invited to the Innovation and Excellence forum and gala presentation dinner in Sydney on 23 August 2017.

    Last year, we had a record number of entries in the awards and Im really looking forward to seeing lots more in 2017.

    God bless

    Message from Toby HallSt Vincents Health AustraliaGroup Chief Executive Officer

  • As a Catholic healthcare service we bring Gods love to those in need through the healing ministry of Jesus. We are especially committed to people who are poor or vulnerable.

    Our Mission

    We believe in the dignity of all people because each one is created in Gods image. We are committed to providing compassionate care for all.

    We lead through research driven, excellent and compassionate health and aged care.

    Our Vision

    Our ValuesThe St Vincents Health Australia values are Compassion, Justice, Integrity and Excellence.

    Our Creed

    4 | SVHA Innovation & Excellence Awards 2017

  • We believe in the dignity of all people because each one is created in Gods image. We are committed to providing compassionate care for all.

    The St Vincents Health Australia values are Compassion, Justice, Integrity and Excellence.

    Welcome, Valued

    and Safe

    2017 Innovation & Excellence Award Categories

    SVHA Innovation & Excellence Awards 2017 | 5

  • 6 | SVHA Innovation & Excellence Awards 2017

    2017 Innovation & Excellence Award Categories

    1. Leaders in Catholic healthcare and service to the poor and vulnerable

    2. Excellent care for our patients and residents a. Clinical improvement award b. Clinical innovation award c. Person centred care award

    3. Leading reputation

    4. Best people in health and ageing

    5. Growth and sustainability

    6. Group & Divisional CEOs Excellence Award for Individuals

    7. The Chairmans Award for Excellence

    6 | SVHA Innovation & Excellence Awards 2017

  • SVHA Innovation & Excellence Awards 2017 | 7

    Delivering better health outcomes for targeted populations through our services, research and advocacy programs are the core elements of the legacy of Mary Aikenhead and the Sisters of Charity and represent who we are at SVHA. This Award recognises activities that are focused on the delivery of services and initiatives for the poor and vulnerable and engage people in the area of Catholic identity ensuring that our Mission is evident in daily interactions.

    Initiatives eligible for this award may include: An effective Mission formation program that engages our people and develops their

    understanding of what it means to be part of SVHA. An innovative program or project that demonstrably fosters any aspect of the Catholic identity

    and Mission of SVHA. An initiative where pastoral care has been incorporated into the overall model of care or where

    developments in pastoral care practice have fostered an increase in understanding of Catholic identity and values.

    Leaders in Catholic healthcare and service to the poor and vulnerable

    Award Category

    SVHA Innovation & Excellence Awards 2017 | 7

  • 8 | SVHA Innovation & Excellence Awards 2017

    SVHA is recognised as a leader in patient/resident care and safety and providing excellent patient/resident care is paramount for the care and recovery time of our patients /residents. Our belief in a holistic model of care is a reflection of the inherent individuality of each patient and resident we care for. Ensuring we achieve the intended patient outcomes through engagement and collaboration with our patients and their families and having systems and processes in place to oversee continuous improvement programs is essential for our success.

    This Award is broken into 3 categories:

    Clinical improvementThe Clinical improvement award recognises teams who have implemented improvement programs or projects in care delivery that advance quality of care and improve patient outcomes. Initiatives eligible for this award include: Projects that have been successfully implemented within a facility / division to advance quality

    and improve care delivery where the methodology may have been adopted from elsewhere.

    Clinical innovationThe Clinical innovation award recognises teams who are developing or have implemented innovative and transformative programs or projects in care delivery that advance quality of care and improve patient outcomes. Initiatives eligible for this award include: Projects / or programs that have been developed for the implementation by the facility / division

    to advance quality and improve care delivery.

    Person centred careThe rights, experiences and views of our patients, residents and clients are at the centre of the care process and drive the way in which we deliver safe quality healthcare. This award recognises the significant efforts of clinicians and managers in improving the quality and safety of patient care and to encourage innovation and improved practice. Initiatives eligible for this award include: Initiatives that demonstrate patient experience is

    continually measured and improved. Activities that illustrate collaboration with patients,

    residents, clients, carers, families and health professionals in program and policy development, and in health service design, delivery and evaluation.

    Award Category

    Excellent care for our patients and residents

  • SVHA Innovation & Excellence Awards 2017 | 9

    SVHA strives for a reputation for excellence and innovation in our clinical practice, care, research and advocacy. The value of Excellence is one of our core organisational values and signifies our commitment to striving for something greater for all those we serve. We are especially proud of our long history of service to the poor and vulnerable in line with our Mission.

    This award recognises activities that showcase our work and enhance our reputation in the public domain with the community, governments and other non-government agencies.

    Initiatives eligible for this award may include: Public advocacy efforts on behalf of the people we serve. Innovative partnerships with the community, governments

    and/or other leading organisations including other health and aged care providers, community partners, universities and research institutions.

    Research excellence - discovery of new knowledge or the use of existing knowledge in a new and creative way to generate new concepts, methodologies and understanding which has the potential to deliver major benefits to SVHA patients / residents / clients and or the community.

    Award Category

    Leading reputation

  • 10 | SVHA Innovation & Excellence Awards 2017

    SVHA aims to attract, develop and retain the best people in a safe working environment across the whole organisation. Our people are encouraged to see, serve and strive for something greater as a reflection of our mis

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