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Innovation in Banking David Dab, Chief Innovation Officer Presentation to Vlerick School Ghent• November 26, 2015

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Page 1: Innovation in Banking/media/Corporate/Pdf... · ING Indigo RGB= 82, 81, 153 ING Sky RGB= 96, 166, 218 Colour Guidelines ING Fuchsia RGB= 171, 0, 102 ING Lime RGB= 208, 217, 60 ING

Max. width

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ING Orange

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ING Light Grey

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ING Indigo

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ING Sky

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Colour Guidelines

ING Fuchsia

RGB= 171, 0, 102

ING Lime

RGB= 208, 217, 60

ING Leaf

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ING Mid Grey

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Innovation in Banking

David Dab, Chief Innovation Officer

Presentation to Vlerick School

Ghent• November 26, 2015

Page 2: Innovation in Banking/media/Corporate/Pdf... · ING Indigo RGB= 82, 81, 153 ING Sky RGB= 96, 166, 218 Colour Guidelines ING Fuchsia RGB= 171, 0, 102 ING Lime RGB= 208, 217, 60 ING

ING Orange

RGB= 255, 98, 0

ING Light Grey

RGB= 168, 168, 168

ING Indigo

RGB= 82, 81, 153

ING Sky

RGB= 96, 166, 218

Colour Guidelines

ING Fuchsia

RGB= 171, 0, 102

ING Lime

RGB= 208, 217, 60

ING Leaf

RGB= 52, 150, 81

ING Mid Grey

RGB= 118, 118, 118

Text Colour

RGB= 51, 51, 51

No content below the grey line

2

1 │ Innovation in General 2 │ Implications for Banks 3 │ ING’s approach 4 │ Some conclusions

Agenda

Page 3: Innovation in Banking/media/Corporate/Pdf... · ING Indigo RGB= 82, 81, 153 ING Sky RGB= 96, 166, 218 Colour Guidelines ING Fuchsia RGB= 171, 0, 102 ING Lime RGB= 208, 217, 60 ING

ING Orange

RGB= 255, 98, 0

ING Light Grey

RGB= 168, 168, 168

ING Indigo

RGB= 82, 81, 153

ING Sky

RGB= 96, 166, 218

Colour Guidelines

ING Fuchsia

RGB= 171, 0, 102

ING Lime

RGB= 208, 217, 60

ING Leaf

RGB= 52, 150, 81

ING Mid Grey

RGB= 118, 118, 118

Text Colour

RGB= 51, 51, 51

No content below the grey line

3

1 │ Innovation in General 2 │ Implications for Banks 3 │ ING’s approach 4│ Some conclusions

Page 4: Innovation in Banking/media/Corporate/Pdf... · ING Indigo RGB= 82, 81, 153 ING Sky RGB= 96, 166, 218 Colour Guidelines ING Fuchsia RGB= 171, 0, 102 ING Lime RGB= 208, 217, 60 ING

ING Orange

RGB= 255, 98, 0

ING Light Grey

RGB= 168, 168, 168

ING Indigo

RGB= 82, 81, 153

ING Sky

RGB= 96, 166, 218

Colour Guidelines

ING Fuchsia

RGB= 171, 0, 102

ING Lime

RGB= 208, 217, 60

ING Leaf

RGB= 52, 150, 81

ING Mid Grey

RGB= 118, 118, 118

Text Colour

RGB= 51, 51, 51

No content below the grey line

Faster and more disruptive innovation everywhere

4

Multiple Revolutions at the same time

Source: Web searches

Page 5: Innovation in Banking/media/Corporate/Pdf... · ING Indigo RGB= 82, 81, 153 ING Sky RGB= 96, 166, 218 Colour Guidelines ING Fuchsia RGB= 171, 0, 102 ING Lime RGB= 208, 217, 60 ING

ING Orange

RGB= 255, 98, 0

ING Light Grey

RGB= 168, 168, 168

ING Indigo

RGB= 82, 81, 153

ING Sky

RGB= 96, 166, 218

Colour Guidelines

ING Fuchsia

RGB= 171, 0, 102

ING Lime

RGB= 208, 217, 60

ING Leaf

RGB= 52, 150, 81

ING Mid Grey

RGB= 118, 118, 118

Text Colour

RGB= 51, 51, 51

No content below the grey line

Multiple Gutenberg revolutions in parallel (zero marginal cost situation)

5

http://www.phonearena.com/news/A-modern-smartphone-or-a-vintage-supercomputer-which-is-more-powerful_id57149

Samsung Galaxy S5

1,1

1,1

1,5

1,6

1,8

2,0

2,7

5,4

Processor performance in MIPS

Dynamic RAM bit per USD

Average transistor price

Transistors in Intel microprocessors

Microprocessor clock speed

Dynamic RAM "Half Pitch"

Microprocessor cost per transistor cycle

Total bits shipped

Doubling (or halving) times in years)

IBM Deep Blue

Who wins?

Source: http://fr.slideshare.net/serge111/singularity-presentation-ray-kurzweil-at-google

Page 6: Innovation in Banking/media/Corporate/Pdf... · ING Indigo RGB= 82, 81, 153 ING Sky RGB= 96, 166, 218 Colour Guidelines ING Fuchsia RGB= 171, 0, 102 ING Lime RGB= 208, 217, 60 ING

ING Orange

RGB= 255, 98, 0

ING Light Grey

RGB= 168, 168, 168

ING Indigo

RGB= 82, 81, 153

ING Sky

RGB= 96, 166, 218

Colour Guidelines

ING Fuchsia

RGB= 171, 0, 102

ING Lime

RGB= 208, 217, 60

ING Leaf

RGB= 52, 150, 81

ING Mid Grey

RGB= 118, 118, 118

Text Colour

RGB= 51, 51, 51

No content below the grey line

Explosion of innovation faciliated by open access and infinite combinations

6 Source: Google image search; wikipedia

Open source software

Open source hardware

RepRap General-purpose 3D printer with the ability to make copies of most of its own structural parts

Chrome vs. chromium

Open education

Open data

Page 7: Innovation in Banking/media/Corporate/Pdf... · ING Indigo RGB= 82, 81, 153 ING Sky RGB= 96, 166, 218 Colour Guidelines ING Fuchsia RGB= 171, 0, 102 ING Lime RGB= 208, 217, 60 ING

ING Orange

RGB= 255, 98, 0

ING Light Grey

RGB= 168, 168, 168

ING Indigo

RGB= 82, 81, 153

ING Sky

RGB= 96, 166, 218

Colour Guidelines

ING Fuchsia

RGB= 171, 0, 102

ING Lime

RGB= 208, 217, 60

ING Leaf

RGB= 52, 150, 81

ING Mid Grey

RGB= 118, 118, 118

Text Colour

RGB= 51, 51, 51

No content below the grey line

Acceleration expected to continue

7

Fuelled by technology and zero marginal cost of digital

Page 8: Innovation in Banking/media/Corporate/Pdf... · ING Indigo RGB= 82, 81, 153 ING Sky RGB= 96, 166, 218 Colour Guidelines ING Fuchsia RGB= 171, 0, 102 ING Lime RGB= 208, 217, 60 ING

ING Orange

RGB= 255, 98, 0

ING Light Grey

RGB= 168, 168, 168

ING Indigo

RGB= 82, 81, 153

ING Sky

RGB= 96, 166, 218

Colour Guidelines

ING Fuchsia

RGB= 171, 0, 102

ING Lime

RGB= 208, 217, 60

ING Leaf

RGB= 52, 150, 81

ING Mid Grey

RGB= 118, 118, 118

Text Colour

RGB= 51, 51, 51

No content below the grey line

There is a also dark side to Innovation

8

Mounting pressure

• A world of mounting performance pressure everywhere

• Difficult to get to the next level of performance, ever-raising target

• Ever-growing uncertainty, for businesses and individuals alike

Difficult change

challenge

• Organizations have a strong immune system to reject what is new and

different

• Highly political environment: Innovation defines what is new

Deep societal impact

• Massive redefinition of jobs, old jobs not necessarily being replaced

• Many people left on the side

John Hagel III

Page 9: Innovation in Banking/media/Corporate/Pdf... · ING Indigo RGB= 82, 81, 153 ING Sky RGB= 96, 166, 218 Colour Guidelines ING Fuchsia RGB= 171, 0, 102 ING Lime RGB= 208, 217, 60 ING

ING Orange

RGB= 255, 98, 0

ING Light Grey

RGB= 168, 168, 168

ING Indigo

RGB= 82, 81, 153

ING Sky

RGB= 96, 166, 218

Colour Guidelines

ING Fuchsia

RGB= 171, 0, 102

ING Lime

RGB= 208, 217, 60

ING Leaf

RGB= 52, 150, 81

ING Mid Grey

RGB= 118, 118, 118

Text Colour

RGB= 51, 51, 51

No content below the grey line

Significant impact on jobs

9

Reports Suggest Nearly Half of U.S. Jobs are vulnerable to Computerization

Oxford researchers say that 45 percent of America’s occupations will be automated within the next 20 years

Source: MIT Technology Review, September 12, 2013; THE FUTURE OF EMPLOYMENT: HOW SUSCEPTIBLE ARE JOBS TO COMPUTERISATION? Carl Benedikt Frey† and Michael A. Osborne; September 17, 2013

NEWS

Page 10: Innovation in Banking/media/Corporate/Pdf... · ING Indigo RGB= 82, 81, 153 ING Sky RGB= 96, 166, 218 Colour Guidelines ING Fuchsia RGB= 171, 0, 102 ING Lime RGB= 208, 217, 60 ING

ING Orange

RGB= 255, 98, 0

ING Light Grey

RGB= 168, 168, 168

ING Indigo

RGB= 82, 81, 153

ING Sky

RGB= 96, 166, 218

Colour Guidelines

ING Fuchsia

RGB= 171, 0, 102

ING Lime

RGB= 208, 217, 60

ING Leaf

RGB= 52, 150, 81

ING Mid Grey

RGB= 118, 118, 118

Text Colour

RGB= 51, 51, 51

No content below the grey line

10

1 │ Innovation in General 2 │ Implications for Banks 3 │ ING’s approach 4 │ Some conclusions

Page 11: Innovation in Banking/media/Corporate/Pdf... · ING Indigo RGB= 82, 81, 153 ING Sky RGB= 96, 166, 218 Colour Guidelines ING Fuchsia RGB= 171, 0, 102 ING Lime RGB= 208, 217, 60 ING

ING Orange

RGB= 255, 98, 0

ING Light Grey

RGB= 168, 168, 168

ING Indigo

RGB= 82, 81, 153

ING Sky

RGB= 96, 166, 218

Colour Guidelines

ING Fuchsia

RGB= 171, 0, 102

ING Lime

RGB= 208, 217, 60

ING Leaf

RGB= 52, 150, 81

ING Mid Grey

RGB= 118, 118, 118

Text Colour

RGB= 51, 51, 51

No content below the grey line

Banking will most likely go through deep changes

11

“To me, it’s all about unbundling the banks. There are regulatory arbitrage opportunities every step of the way. If the regulators are going to regulate banks, then you’ll have nonbank entities that spring up to do the things that banks

“*Investor in

Determined attackers Massive investments in FinTech Paradigm shift technologies

can’t do. Bank regulation tends to backfire, and of late that means consumer lending is getting unbundled.”- Marc Andreessen*

The global investment in financial technology ventures has more than tripled during the last 5 years from

under USD 930 million to more than USD 2.97 billion, according to Accenture

Bitcoin may or may not survive as a crypto currency, but many agree that

its core new technology (called blockchain) will have far reaching

consequences

Source: Web searches

Page 12: Innovation in Banking/media/Corporate/Pdf... · ING Indigo RGB= 82, 81, 153 ING Sky RGB= 96, 166, 218 Colour Guidelines ING Fuchsia RGB= 171, 0, 102 ING Lime RGB= 208, 217, 60 ING

ING Orange

RGB= 255, 98, 0

ING Light Grey

RGB= 168, 168, 168

ING Indigo

RGB= 82, 81, 153

ING Sky

RGB= 96, 166, 218

Colour Guidelines

ING Fuchsia

RGB= 171, 0, 102

ING Lime

RGB= 208, 217, 60

ING Leaf

RGB= 52, 150, 81

ING Mid Grey

RGB= 118, 118, 118

Text Colour

RGB= 51, 51, 51

No content below the grey line

Large number of FinTech companies already want to get part of the cake, including by serving banks directly

12

*Source: Accenture

Page 13: Innovation in Banking/media/Corporate/Pdf... · ING Indigo RGB= 82, 81, 153 ING Sky RGB= 96, 166, 218 Colour Guidelines ING Fuchsia RGB= 171, 0, 102 ING Lime RGB= 208, 217, 60 ING

ING Orange

RGB= 255, 98, 0

ING Light Grey

RGB= 168, 168, 168

ING Indigo

RGB= 82, 81, 153

ING Sky

RGB= 96, 166, 218

Colour Guidelines

ING Fuchsia

RGB= 171, 0, 102

ING Lime

RGB= 208, 217, 60

ING Leaf

RGB= 52, 150, 81

ING Mid Grey

RGB= 118, 118, 118

Text Colour

RGB= 51, 51, 51

No content below the grey line

FinTech efforts moving progressively to larger corporates and more B2B applications

13

Significant activity in payment and lending / retail but gradually moving also to large corporations

Page 14: Innovation in Banking/media/Corporate/Pdf... · ING Indigo RGB= 82, 81, 153 ING Sky RGB= 96, 166, 218 Colour Guidelines ING Fuchsia RGB= 171, 0, 102 ING Lime RGB= 208, 217, 60 ING

ING Orange

RGB= 255, 98, 0

ING Light Grey

RGB= 168, 168, 168

ING Indigo

RGB= 82, 81, 153

ING Sky

RGB= 96, 166, 218

Colour Guidelines

ING Fuchsia

RGB= 171, 0, 102

ING Lime

RGB= 208, 217, 60

ING Leaf

RGB= 52, 150, 81

ING Mid Grey

RGB= 118, 118, 118

Text Colour

RGB= 51, 51, 51

No content below the grey line

1) Support Corporate Clients facing the Innovation Challenge

2) Embrace clients new way of practices, behaviours, expectations driven by Innovation

3) Innovate as a bank

The Imperative for Banks

14

Must Innovate!

Page 15: Innovation in Banking/media/Corporate/Pdf... · ING Indigo RGB= 82, 81, 153 ING Sky RGB= 96, 166, 218 Colour Guidelines ING Fuchsia RGB= 171, 0, 102 ING Lime RGB= 208, 217, 60 ING

ING Orange

RGB= 255, 98, 0

ING Light Grey

RGB= 168, 168, 168

ING Indigo

RGB= 82, 81, 153

ING Sky

RGB= 96, 166, 218

Colour Guidelines

ING Fuchsia

RGB= 171, 0, 102

ING Lime

RGB= 208, 217, 60

ING Leaf

RGB= 52, 150, 81

ING Mid Grey

RGB= 118, 118, 118

Text Colour

RGB= 51, 51, 51

No content below the grey line

15

1 │ Innovation in General 2 │ Implications for Banks 3 │ ING’s approach 4 │ Some conclusions

Page 16: Innovation in Banking/media/Corporate/Pdf... · ING Indigo RGB= 82, 81, 153 ING Sky RGB= 96, 166, 218 Colour Guidelines ING Fuchsia RGB= 171, 0, 102 ING Lime RGB= 208, 217, 60 ING

ING Orange

RGB= 255, 98, 0

ING Light Grey

RGB= 168, 168, 168

ING Indigo

RGB= 82, 81, 153

ING Sky

RGB= 96, 166, 218

Colour Guidelines

ING Fuchsia

RGB= 171, 0, 102

ING Lime

RGB= 208, 217, 60

ING Leaf

RGB= 52, 150, 81

ING Mid Grey

RGB= 118, 118, 118

Text Colour

RGB= 51, 51, 51

No content below the grey line

Building a strong environment to foster innovation

16

Incubation Acceleration Growth stage Successive phases of

business development

Large internal competition of innovation ideas open to

entire ING Group

First FinTech focused accelerator in Belgium,

launched with prominent partners

Participation into FinTech focused Venture Capital

fund

Member of fully open FinTech ecosystem

We’re a partner at every life cycle

ING driving its innovation agenda

ING nurturing innovation’s future

Learning programs for young people to participate in

Innovation

Partnership with Flanders’s digital research and entrepreneurial hub

Investments in innovative projects in the chemical

and life sciences industries

Easier access to finance for innovative companies in BE

(with EIB)

Unique e-financing tool for entrepreneurs,

independents, SME’s

ING supporting innovation in the country

Page 17: Innovation in Banking/media/Corporate/Pdf... · ING Indigo RGB= 82, 81, 153 ING Sky RGB= 96, 166, 218 Colour Guidelines ING Fuchsia RGB= 171, 0, 102 ING Lime RGB= 208, 217, 60 ING

ING Orange

RGB= 255, 98, 0

ING Light Grey

RGB= 168, 168, 168

ING Indigo

RGB= 82, 81, 153

ING Sky

RGB= 96, 166, 218

Colour Guidelines

ING Fuchsia

RGB= 171, 0, 102

ING Lime

RGB= 208, 217, 60

ING Leaf

RGB= 52, 150, 81

ING Mid Grey

RGB= 118, 118, 118

Text Colour

RGB= 51, 51, 51

No content below the grey line

FinTech Village - Still a few days to apply!

17

Oct. 14, 2015

Dec. 6, 2015

Application

Selection

Jan. 31, 2016

Program

March, 2016

June, 20016

APPLY NOW

Proof-of-concept

Page 18: Innovation in Banking/media/Corporate/Pdf... · ING Indigo RGB= 82, 81, 153 ING Sky RGB= 96, 166, 218 Colour Guidelines ING Fuchsia RGB= 171, 0, 102 ING Lime RGB= 208, 217, 60 ING

ING Orange

RGB= 255, 98, 0

ING Light Grey

RGB= 168, 168, 168

ING Indigo

RGB= 82, 81, 153

ING Sky

RGB= 96, 166, 218

Colour Guidelines

ING Fuchsia

RGB= 171, 0, 102

ING Lime

RGB= 208, 217, 60

ING Leaf

RGB= 52, 150, 81

ING Mid Grey

RGB= 118, 118, 118

Text Colour

RGB= 51, 51, 51

No content below the grey line

18

1 │ Innovation in General 2 │ Implications for Banks 3 │ ING’s approach 4 │ Some conclusions

Page 19: Innovation in Banking/media/Corporate/Pdf... · ING Indigo RGB= 82, 81, 153 ING Sky RGB= 96, 166, 218 Colour Guidelines ING Fuchsia RGB= 171, 0, 102 ING Lime RGB= 208, 217, 60 ING

ING Orange

RGB= 255, 98, 0

ING Light Grey

RGB= 168, 168, 168

ING Indigo

RGB= 82, 81, 153

ING Sky

RGB= 96, 166, 218

Colour Guidelines

ING Fuchsia

RGB= 171, 0, 102

ING Lime

RGB= 208, 217, 60

ING Leaf

RGB= 52, 150, 81

ING Mid Grey

RGB= 118, 118, 118

Text Colour

RGB= 51, 51, 51

No content below the grey line

Some conclusions and perspectives

19

• Not just “innovation as usual”

• Deep impact for everyone, individuals, businesses, public authorities

• Banks will be affected like anybody else

• Fintech creates challenges as well as

opportunities

• Collaborative models will be prevalent

Page 20: Innovation in Banking/media/Corporate/Pdf... · ING Indigo RGB= 82, 81, 153 ING Sky RGB= 96, 166, 218 Colour Guidelines ING Fuchsia RGB= 171, 0, 102 ING Lime RGB= 208, 217, 60 ING

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