innovation leader numbers oriented not always transparent conversion focused
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CHANGE. Innovation Leader Numbers Oriented Not Always Transparent Conversion Focused North America Supplier Entrepreneur Mentality Start Up Business Family Started. Innovation Leader. Service Oriented. Always Transparent. Relationship Focused. Global Supplier. Growth Mentality. - PowerPoint PPT PresentationTRANSCRIPT
Innovation Leader
Numbers Oriented
Not Always Transparent
Conversion Focused
North America Supplier
Entrepreneur Mentality
Start Up Business
Family Started
Your Partner In Business
Growth Mentality
Global Supplier
Relationship Focused
Always Transparent
Service Oriented
CHANGEInnovation Leader
CHANGEWith You In Mind
CHANGEImproving partnerships, service & support
Evolving product linesExpanding the ExclusiveDeal business model
Growing destination & brand coverageAdvancing technology & innovation
Improving Partnerships
Relationship Focused• Regional decision making• Clearly defined commercials• Regional Marketing structure
Improving Support
Service Oriented• Hiring more Sales & PS Managers,
locally• 24/7 Client support lines• Introducing a Service Level
Agreement • Building a VIP support team
CHANGEImproving partnerships, service & support
Evolving product linesExpanding the ExclusiveDeal business model
Growing destination & brand coverageAdvancing technology & innovation
Evolving Product Lines
You know us for
Get to know us forActivities Vacation
HomesCar Hire
ALL AVAILABLE VIA: XML | TouricoHolidays.com | White Label
Evolving Product Lines
ACTIVITIES
$64 Billion Market• 80% of vacationers shop for
activities online• 10,000 Activities & transfers• 900+ Destinations• Up to 40% off retail
NOW! Available via XML
Evolving Product Lines
VACATION HOMES
$87 Billion Market (US & EU Alone)• Today:• Allotment upon arrival• 15,000 units, 37 countries• ‘Tagged’ as Vacation Home via
XML• New tab on TouricoHolidays.com• HomesCheckin.com: full
transparency
What’s Different This
Time? • In-House
Technology• In-House
Contracting
Evolving Product Lines
VACATION HOMES
Average transaction 3.5x largerthan a hotel booking• November:• Return of “By the Door”• Differentiated in XML• 20,000+ units, 40+ countries
• 2014• 35,000+ units• ExclusiveDeals in Vacation Homes• White Label sites via an enhanced
API
Evolving Product Lines
CAR HIRE
Did you know: 33% of leisure travelers book a car• Today:• 14 Car Hire brands, 2,880 cities• Direct connect to Sixt• New user-interface
• By End of Year:• Direct connect to Hertz• Direct connect to Avis/Budget
All car types, all locations,
promotions, last-minute availability
GROUPS
By Year End:• Investing in & improving
infrastructure• Hiring staff locally• Technology development to
improve speed, pricing and automation
• Specializing in US & EU destinations
Le contact direct
garantit une remise sur le prix courant
Evolving Product Lines
CHANGEImproving partnerships, service & support
Evolving product linesExpanding the ExclusiveDeal business model
Growing destination & brand coverageAdvancing technology & innovation
Expanding ExclusiveDeals
You have heard of the ‘80/20 Rule’ but have you heard of…
232
Expanding ExclusiveDeals
Our Hotel Relationships Score you VIP Rates• Pre-purchase room blocks• We get the risk, you get the reward.
Expanding ExclusiveDeals
The New Standard Means
Located in top destinations globally
Your top demanded destinations
Commit >10 rooms nightly
Inventory when no one else has it
No cut off Last minute availability
No blackout dates Rooms during high periods
Commit to rate protection
Consistently more margin in your pocket
Expanding ExclusiveDeals
Florida+290%
NYC + NE+60%
Caribbean+340%
Central+145%
CA + HI+160%
West + Vegas+180%
Canada+130%
Sample Growth Plan
Expanding ExclusiveDeals
From the company crazy enough to buy every room in two hotels…..
Astor in the ParkNew York
The Hyde ParkLondon
Expanding ExclusiveDeals
The New Product Lines: Cruise
‘ROCKAHOLICA’ A four night Rock Music
Festival at seaFour Nights, Ten Bands, Forty Performances on
Five Stages• ExclusiveDeal: Full Charter, Carnival Ecstasy• 4 Nights: Departing Miami to Cozumel & Key West• Departing: Sept 29, 2014• Up to 28% off retail• Open for Limited Sale: November
Expanding ExclusiveDeals
The New Product Lines: Vacation Homes • Only ‘Book the Door’ Units
• Destinations: Orlando, Miami, SoCal
• Search and book just like a hotel
• Select, high-end vacation units• Open for Sale: 2014
Expanding ExclusiveDeals
The New Product Lines: Activities
FREE Attraction Promotion
Book a hotel, get a free activity
We pre-buy activities & give them away to you!• NYC, Chicago, Washington DC
• Travel: Q1 every year, adding Q4 2013• Book: Now – October 31• Select hotels, select attractions for 2,
minimum night stay requirement• Ask your sales manager for more
information
Harness the margin potential of ExclusiveDeals
Tag It Get ItLink To It Market It
Coming N
ovember
2013
CHANGEImproving partnerships, service & support
Evolving product linesExpanding the ExclusiveDeal business model
Growing destination & brand coverageAdvancing technology & innovation
More than
and
Combined!
90 million searches per
day.That’s 1,040 searches every
second!
Growing Coverage
Across 4,500 Destinations
Growing Coverage
36,000
Hotels
Growing Coverage
Global Supplier: So you can book like a local
2010 2011 2012
Europe Clients Booking Europe
2010 2011 2012
Latin America Booking Latin America
30%
40%47%
20%
Growing Coverage
Growth Mentality• North America Case
Study• Invest in talent• $1.5M investment in
talent• 20 new hires
2014 Goal:
28% more hotels
Growing Coverage
More Quality• Under 150 hotels per
manager• 65% coverage primary
destination hotel count
More Coverage• Hiring to contract
tertiary destinations• 300 hotels per
manager• Forming and improving
chain-level agreements
Global Growth Mentality
Compare to current:
17% in London
Growing Coverage
ExclusiveDeals: • Growing faster at
80%• 11 ExclusiveDeals• 250 rooms per night• $10M+ invested
yearly
2011 2012 20130.00
2,000,000.00
4,000,000.00
6,000,000.00
8,000,000.00
10,000,000.00
12,000,000.00
Dubai Growth: Tourico Holidays’ Gross Revenue YTD
58%
62%
Rose Rayaan Hotel
Al Guriar by Rotana
Growing Coverage
• Triple the Product Manager coverage
• 130,000 more rooms per month• 55% more ExclusiveDeals• 40% increase in revenue
Embassy Suites Jamaican Court
Hampton Inn Convention
Homewood Suites I-Drive
Sunsol Resort I-
Drive
Wyndham Grand Orlando Resort
Hyatt Regency Grand Cypress
CHANGEImproving partnerships, service & support
Evolving product linesExpanding the ExclusiveDeal business model
Growing destination & brand coverageAdvancing technology & innovation
Technology & Innovation
Automated Mapping• Pro-actively map for you• 72 hour turn around• Saving you time & cost• Launching Q4
Technology & Innovation
Conversion Tracking• Scans contracts & conversions• Identifies improved pricing needs• Results in better pricing for you
Technology & Innovation
Upgrades & Process Improvement• Increased Server Size & Speed
– Faster just got faster• Direct Connect Alerts
– Preventing customer complaints & issues
CHANGEWith You In Mind
We Have: tripled our investmenttripled our sizetripled our attendees
Join Us: for updates & cocktails on Monday & Tuesday evening at GV 110
Join The Evolution.