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Innovation Through Technology

HomeServe Websites c. 2012

Page 4: Innovation Through Technology · systems, or get hot water heater repair and replacement with one phone call. See how. Hear From Our Customers After Galling HomeSetve USA, a plumber

HomeServe Websites Today

Page 5: Innovation Through Technology · systems, or get hot water heater repair and replacement with one phone call. See how. Hear From Our Customers After Galling HomeSetve USA, a plumber

Continued Focus on Content

Page 6: Innovation Through Technology · systems, or get hot water heater repair and replacement with one phone call. See how. Hear From Our Customers After Galling HomeSetve USA, a plumber

Online Self-Service – Account Overview

Page 7: Innovation Through Technology · systems, or get hot water heater repair and replacement with one phone call. See how. Hear From Our Customers After Galling HomeSetve USA, a plumber

Online Self-Service – Account Overview

Page 8: Innovation Through Technology · systems, or get hot water heater repair and replacement with one phone call. See how. Hear From Our Customers After Galling HomeSetve USA, a plumber

Online Self-Service – Update Contact Info

Page 9: Innovation Through Technology · systems, or get hot water heater repair and replacement with one phone call. See how. Hear From Our Customers After Galling HomeSetve USA, a plumber

Online Self-Service – Go Paperless!

Page 10: Innovation Through Technology · systems, or get hot water heater repair and replacement with one phone call. See how. Hear From Our Customers After Galling HomeSetve USA, a plumber

Live Chat

Page 11: Innovation Through Technology · systems, or get hot water heater repair and replacement with one phone call. See how. Hear From Our Customers After Galling HomeSetve USA, a plumber

Contractor Customer

homeserveusa.com

Repairs 2.0 : The Pre-Repair Experience

Page 12: Innovation Through Technology · systems, or get hot water heater repair and replacement with one phone call. See how. Hear From Our Customers After Galling HomeSetve USA, a plumber

homeserveusa.com

Repairs 2.0: Post-Repair Experience

Customer

Innovating and Investing: On Demand

Page 14: Innovation Through Technology · systems, or get hot water heater repair and replacement with one phone call. See how. Hear From Our Customers After Galling HomeSetve USA, a plumber

Repairs 2.0: Digital Billing

Page 15: Innovation Through Technology · systems, or get hot water heater repair and replacement with one phone call. See how. Hear From Our Customers After Galling HomeSetve USA, a plumber

Your Service Receipt

HomeServe <[email protected]>

[email protected]

Repairs 2.0: Digital Receipts

Page 16: Innovation Through Technology · systems, or get hot water heater repair and replacement with one phone call. See how. Hear From Our Customers After Galling HomeSetve USA, a plumber

Customers Voice Their Opinions

Page 17: Innovation Through Technology · systems, or get hot water heater repair and replacement with one phone call. See how. Hear From Our Customers After Galling HomeSetve USA, a plumber

Customers Voice Their Opinions

Page 18: Innovation Through Technology · systems, or get hot water heater repair and replacement with one phone call. See how. Hear From Our Customers After Galling HomeSetve USA, a plumber

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