Welcome to Innovation Week 2015Innovation in hearing care and audiology

The most dangerous words in the English Language: “It’s always been done this way”

Innovation in Health: a divided perspective

The patients view

Most physicians advise patients NOT to use mobile healthcare solutions

Take the online test View results

Place an order

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Just put the hearing aids on or turn to IHearYou and we will help you at every step of the way

Internet

Blamey Saunders Melbourne HQ

Programmer (Incus) Bluetooth connection to computer (or tablet, or phone)

Fine tuning program

The team at HQ can assist with fine-tuning of hearing aids, general or computer help by phone and screen-sharing

Test hearing at home

Hearing aids arrive and you personalise them at home

Help from your clinician at HQ

Hearing help @homeGetting programming help

Blamey Saunders e-health cloud

Hearing aid settings

Remote support

Phone, email, live chat , screen shareENT or GP

Records

Audiology records

Fitting, maintenance, repairs, trouble shooting

What makes Blamey Saunders Tele-audiology model successful?

Clinically proven, award-winning technologies developed for bionic ear – allows for simple user experience

Fully customisable. No need for an on site audiologist. Customers set up & adjust hearing aids themselves.

Comprehensive tele-health support model

Scalable: high value for products and service

Quality recruitment and training for tele-health team; includes clinicians, technical and IT staff

Clients

Organisation and systems

Technology•Suitable hearing

aids•Suitable interface

Expertise

Continuous improvement

Face to face clinic option (tertiary level

care)

Referral networks

Client centred care: Innovation in service delivery

Our model is not trivial, but is scalable: