innovations 2016 · applications decline vs. enrollment growth 16,407 17,015 16,89917,465 18,899...

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Page 1: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073
Page 2: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073

Innovations 2016

Dr. Steve Scott, President

Bryan Ryan, Senior Vice President

Butch Grove, Associate Vice President

Page 3: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073

Igniting a Spirit of Innovation through

APPLIED BENCHMARKING

Page 4: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073

Ron Wainwright, Vice Chair, Board of Trustees

Dr. Steve Scott, President

Butch Grove, Associate Vice President

Governance - 12 Trustees • Four Appointed by the Governor • Four Appointed by the Commissioner • Four Elected by School Board

Page 5: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073

Largest of North Carolina’s 58 community colleges (2014-2015)

20,800 FTE

69,954 Headcount

Page 6: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073

2013 – second fastest-growing large community college in the U.S. (Source: Community College Week) Curriculum Enrollment up 35% over the past five years

Expected to grow another 50% over the next 5 years

Page 7: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073

Perry Health Sciences Campus Northern Wake Campus

Beltline Education Center

RTP Campus

Western Wake Campus

Main Campus

Public Safety Education Campus

Eastern Wake Education Center

Vernon Malone College & Career Academy

Page 8: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073

What inspired the Applied Benchmarking initiative?

• Response to unprecedented growth

• Need for continuous improvement • Desire to encourage innovative thinking

Page 9: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073
Page 10: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073

What is “Applied Benchmarking”? • A college-wide initiative that involves everyone

in the pursuit of excellence

• A learning process

• An ongoing improvement process

• A collection of great ideas!

Page 11: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073
Page 12: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073

Results

• Hundreds of ideas college wide • Employees taking ownership • Building professional networks

Accessibility Website MOOC Deterring

Plagiarism Mobile Apps Curriculum e-Advising Microbiology Simulations

Faculty Ranking System

Energy Auditing

Photography Casting Call HR Onboarding

Flexible Work

Schedules

Curriculum Education

Reorganization Accessibility

Website MOOC Deterring Plagiarism

Mobile Apps Curriculum e-Advising Microbiology Simulations

Faculty Ranking System

Energy Auditing

Photography Casting Call HR Onboarding

Flexible Work

Schedules

Curriculum Education

Reorganization

Page 13: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073

Implementing Ideas Foundation funds to support projects

ITS – searchable database

Page 14: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073

Applied Benchmarking Database

Page 15: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073

• 2,131 benchmarks added to the database

• 765 Higher Education Intuitions, and

• 277 Businesses have been benchmarked expanding our network by 1,042 contacts

• 34 states and 5 countries

Applied Benchmarking Database

Page 16: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073

• Norther Virginia Community College (33)

• Austin Community College District (20)

• Portland Community College (17)

• Miami Dade College (15)

• Tidewater Community College (15)

• Trident Technical College (15)

• Ivy Tech (15)

• Howard Community College (12)

• Kirkwood Community College (11)

• Sinclair Community College (10)

• Valencia College (10)

• Houston Community College (10)

• Montgomery College – Rockville (10)

• Johnson County Community College (10)

• Cuyahoga Community College (9)

• Cornell University (7)

• Greenville Tech (7)

• Atlanta Tech (7)

• Boise State University (7)

• Walla Walla Community College (7)

Applied Benchmarking Database Some of the top out-of-state institutions benchmarked

Page 17: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073

Electronic Disbursement of Student Financial Aid

Page 18: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073

Processing FA Curriculum Headcount 2004-05 17,015 2012-13 27,819 2013-14 28,594 2014-15 28,946 Students Receiving FA 2004-05 2,868 2012-13 14,114 2013-14 13,832 2014-15 14,067

Page 19: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073

Benefits to college • $25,000 in direct staff time

• $12,000 in postage and supplies

• Fewer questions, phone calls, outdated addresses

Page 20: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073

Year FA Students

2012-13 $61.7 million 25,027

2013-14 $65.8 million 26,413

2014-15 $67.2 million 26,625

Page 21: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073

Benefits to students • Electronic disbursements are more secure • Students receive funds sooner • Younger students expect more electronic

services • Vendor notifies students when funds are

available

Page 22: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073

PC Power Management

• Problem:

– Wake Tech operates more than 3700 student computers in over 100 labs and classroom.

– Students frequently leave computers turned-on:

• overnight, weekends, holidays and student breaks

– Resulting in wasted energy and decreased lifecycle of the machines.

Page 23: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073

PC Power Management • Assumptions:

1. Classed end by 10:00 PM.

2. PC would be powered-down a minimum of 10 hrs./day M-F and 24 hrs./day on weekends and breaks.

3. Approximately 30% or more of computer are left turned-on.

4. Each computer uses about 65W of energy every hour in idle mode.

Page 24: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073

PC Power Management

• Applied Benchmark Solutions:

1. Networking software from vendor at a cost of about $50,000.

2. Further collaboration with IT staff and others revealed an in-house solution with existing software at NO additional cost.

Page 25: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073

PC Power Management

• Results (cost savings):

$20,567 (conservative – could easily be 2x)

Page 26: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073

Enhancing Online Courses with Web Conferencing Software

Problem: Higher demand for online education Lower retention and success rates for online courses Benchmark: Data has shown that increased social engagement in courses correlates with higher student retention and success.

Page 27: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073

Pilot:

Blackboard only vs. Blackboard + Adobe Connect

Results:

Enhancing Online Courses with Web Conferencing Software

Page 28: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073

Interest to Enrollment

• Wake County at a glance:

– Approximately 50% of the population over the age of 25 holds a bachelor's degree or higher, making us one of the most highly educated communities in the country.

– Located in the Raleigh/Durham/Chapel Hill metro area known as “The Triangle”

– 11 Colleges/Universities in The Triangle

Page 29: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073

National Decline in Enrollment

--3.10%

Page 30: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073

Applications Decline vs. Enrollment Growth

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Wake Tech Community College - Curriculum Education Enrollment and Online Applications

Curriculum Enrollment Online Applications

Page 31: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073

Questions?

Dr. Steve Scott

Contact Butch Grove: [email protected] for more information

Page 32: Innovations 2016 · Applications Decline vs. Enrollment Growth 16,407 17,015 16,89917,465 18,899 21,193 22,860 24,935 26,273 27,893 2,594 5,816 11,626 20,647 28,073