Innovations for Open Development Enhance Transparency and Citizen Engagement for Better Results

Bjorn-Soren Gigler

Innovations in Governance Team

World Bank Institute

Jan. 25,2013

bgigler@worldbank.org

www.maps.worldbank.org www.openaidmap.org

Participatory, Collaborative, Results Focused Towards an Open Development Approach

Mapping for Results

Geo-coding: makes project data more accessible

Visualize project locations and MDGs at country level

Information available, but not easy to visualize

Main Objectives

• Enhance Monitoring of Results: to better monitor, track and report results

• Improve targeting of WB Operations: to address MDGs

• Improve Transparency and Social Accountability: to increase accessibility to WB operations and their outcomes

• Establish Feedback Loop: to empower citizens and CSOs to provide direct feedback on development outcomes

Regions Countries

Sectors Projects

Mapping at Various Levels

maps.worldbank.org

Are health projects in areas with the highest infant mortality?

Progress so far

• Maps for all 144 IBRD and IDA countries developed

• More than 38,000 project locations mapped combined with sub-national MDG indictors (poverty, infant mortality, malnutrition)

• Visualized geographic locations for 2,500 active Bank projects

• Provided quick graphic overview of how the WB is doing in terms of reaching its development objectives

• Initiated Open Aid Pilots with aidData for Malawi, Bolivia, Kenya, Tanzania and Nepal

Mapping for Results 2.0

Link to ISR Results Stories

Link to World Bank Local

Poverty and WB projects WB and USAID projects

Public Expenditures Feedback Loop

Nepal- Moving beyond Aid to Public Expenditures

Poverty Alleviation Fund

Mapping at the Local Community Level

Mapping for Results

Provides curated

geographic context data of Bank-financed

projects

From Objective Data to Social Content

On Track -Beneficiary Feedback platform

Provides crowd-sourced citizen

feedback

Geostories

Provide curated social context of Bank-financed

projects

Geostories can help us learn how to better visualize and communicate the social context – an important element of the feedback loop

Georesults: Global Reach- Local Solutions

Ethiopia, Kenya, Rwanda AFR • 3 project

• 23 Activities

Philippines, Vietnam EAP • 9 projects

• 16 Activities

Georgia ECA • 1 project

• 11 Activities

Bolivia LAC • 1 Project

• 13 Activities

Afghanistan, Nepal SA • 6 projects

• 13 Activities

Georesults: http://maps.worldbank.org/content/georesults

Geo

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lts:

Geo

rgia

Geo

Res

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s: B

oliv

ia

Geo

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s: N

epal

On Track: Location Based

Beneficiary Feedback

On Track is a program that facilitates direct feedback

loops between citizens, governments and WB project

teams. The platform uses innovative approaches of

ICTs (SMS, Mapping and Social Media) to strengthen

existing social accountability mechanisms by

collecting, tracking and reporting citizens feedback

about project-specific development outcomes.

OnTrack - Aim

Provide information on performance

Reflect citizen voice in policymaking

Know choices and influence change

To improve quality of service

Informed Decision Makers

Responsive Providers

Empowered People

OnTrack – Why:

Closing the feedback loop

OnTrack - How

Adjusting the tools according to each countries’ needs

• Multiple feedback channels blending online and off-line methods

• SMS

• Social Media (facebook, twitter, etc.)

•Inter-active Mapping

• Community Radios

• Working together with governments, PIUs and Task teams to define needs at the local level

• Establishment of a feedback mechanism and a ticketing system that provides a transparent system that promotes social accountability mechanisms

OnTrack - How

Implementation of Citizen Feedback Pilots

In multiple sectors:

- Agriculture

- Education

- Urban

- Health and Nutrition

- Community Driven Development

In different local contexts

Building on existing social accountability processes

At the local community level

Use a blend of technologies

Local Level Citizen Feedback “heat

map”

Project-Level Results Data

Citizen feedback on sub-projects

On

Tra

ck: P

RO

JEC

T Le

vel

On

Tra

ck: A

CTI

VIT

Y Le

vel

Different feedback types (Suggestions, Problems, Stories)

Multiple feedback submission channels

Map, activity overview, local

contacts

Stories and Comments from the community

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INDONESIA COMMUNITY-DRIVEN DEVELOPMENT

BENEFICIARY FEEDBACK

• Open Aid Map a common platform to show locations of donor programs

• Country Platforms for open aid flows and public expenditures

• Citizen Feedback Loops to promote citizen engagement in the delivery of public services

• Capacity Development to empower CSOs and Citizens to effectively use and generate data

• Impact Evaluations to assess the impact of open aid on development outcomes

Open Aid Partnership (OAP)

Open Aid Partnership

• Geo-coding of donor-financed projects based on IATI standard

• Joint Open Aid Map for better aid coordination (AidData)

• Visualize projects of 27 donors combined with poverty data

www. openaidmap.org

Empowered Citizens