innovative human resource practices

8/4/2019 Innovative Human Resource Practices

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INNOVATIVE HUMAN RESOURCE

PRACTICES

Presented by

Nitesh Dhameja


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Content

Introduction

PracticesPeople-service-profit (psp)Fun and laughter at workplace (flw)FlexitimePerformance management systemsAce (achieving career excellence)

Conclusion


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Innovative HR practices build competencies

innovation of business ideas and strategies.

changing the way firms are managed

self-motivated, committed, ambitious employees

give the most

INTRODUCTION
http://5%20ways%20to%20be%20a%20great%20place%20to%20work2.flv/


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Organization

Employee

Customer

profit

In 1979, started by FedEx

People-Service Profit (PSP) philosophy

Organization take care for employee and they care for customers.

PEOPLE-SERVICE-PROFIT(PSP)


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Job Change Applicant Tracking System

Employee recognition and reward program

Leadership Evaluation and Awareness Process

Regular employee communication

Pay based on performance

Open Door program

Guaranteed Fair Treatment Procedure

Organisation care towards employee


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Employee care towards customer

Do whatever it takes to satisfy customers.

Always treat customers in a professional, competent, polite and caring manner.

Handle every transaction with a view to achieve the highest quality service.

Process all customer information with 100 percent accuracy.

124

265

Employees at the time when company was

started

still working 32%

left 68%


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Fun and laughter at workplace

Realizing its need due to increased attrition rate.

Gives competitive advantage.

Increases enthusiasm & interest in employees

Reduces work pressure and creates sense of joy.

Creates bond between employee & employer.

Used for attracting and retaining employees


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Examples of fun and laughterat workplace
http://an%20inside%20look%20at%20google%20-%20working%20at%20google.flv/http://life%20at%20mindtree.flv/


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Achieving total daily, weekly or monthly hours.

Must work between the basic core hours

Most schemes margin, often of about 8 hours.

FLEXITIME
http://life%20at%20mindtree.flv/


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Benefits to organization.

Greater staff retention and increased ability to attract new

staff. Recruitment costs are thus reduced.

Increases

Productivity

Employee satisfaction and loyaltyProductivity

Reduces

stress & fatigueAbsenteeism

unfocussed employees


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Benefits to employeesIncreased opportunity to fit other commitments

Better balance between life and work.

Allows you bank time to be used for leisure / personalactivities

Personal matters can be sorted without having to take time off

helpful for people caring for children or other dependants


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PricewaterhouseCoopers

more than 40 percent work flexible hours

Sun Microsystems Inc.

40 percent of Sun employees participate in the freedom to work flexible

hours and off-site.

34 percent gain in productivity

satisfaction rating of over 80 percent

Sun employees who work from home score the highest of all employees in

performance ratings

Examples


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Appraisal systems designed to capture needs.

MindTree conducts an annual People Perception Survey

policies and practices are then set on employees feedback

Managers act as mentors to employees

Guide them through their career growth

Gast track career growth ensuring job satisfaction to best performers

Cover 100% of its employees under the ESOP umbrella.

PERFORMANCE MANAGEMENTSYSTEMS


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Positive culture

95% of the employees to be satisfied.

Attrition rate at MindTree is half that of the industrys average

Effects of PMS

60%

40%

Sources of recruitment

Through employee

referrals

others


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Created a niche for itself in the Indian IT industry.

Known for its people friendly processes

Ranked among the top employers for (2003, 2004)

Its achievements over the years are nothing short of

dramatic (which is now 5 years old).

Results in Mindtree


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A frame work that ensures employee engagement via

regular feedback

competency-based promotions

transparency

program is structured around ensuring that their employees build assets

For a discerning employee, there are more choices than ever before

ACE (Achieving Career Excellence)


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EXAMPLE Xerox India Ltd

Hot desking

Employees choose their start and end time

Enlisted here are some of the innovative HR practice carried out

by xeorox.

o1. EDGE (Employee Development and Growth through

Education)

o2. Through HR Express, they encourage employees to discuss all

employee issues freely.


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Profit -main concern for every organization

receives from a customer by delivering satisfaction to the customer.

To require employee to work efficiently and with full zealemployer has to take care of employees consideration.

So, the tomorrows need of every organization has is to satisfy its

employee so that they can in turn perform the best with full zeal and

satisfy their customers.

Employee

satisfaction

Customer

satisfaction

Organizational

profit

CONCLUSION


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innovative human resource practices

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