innovative transportation solutions: uber for …...innovative transportation solutions: uber for...
TRANSCRIPT
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Innovative Transportation Solutions: Uber for Freight (UFF)Leah Davis & Joseph Lucido
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Overview
• Sponsor Company
• Background & Motivation
• Methodology
• Defining the UFF Model
• Interview Results
• Recommendations & Conclusions
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1.SPONSOR COMPANY
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Sponsor Company
• Large multinational chemical company
• Wide range of products• Hazmat & Non-hazmat
• Wide variety of customers across industries• Varying service level requirements
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2.BACKGROUND &
MOTIVATION
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• Desired improvement in these four areas
• Several innovative transport concepts on the market claim to address these concerns• Ex: Uber for Freight
Underutilized capacity
Inter-plant inefficiencies
Lack of visibility of shipments Limited info-sharing
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“The seamless matching of brokers, carriers, shippers, and receivers to reduce market inefficiencies via an
electronic platform
What is Uber for Freight?
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Uber for Freight (UFF)
• Experts have differing opinions on UFF’s definition• How does Uber for Freight differ from a
traditional broker?
• Many companies already in operation
• None are successful on large scale yet
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Research Goals
1. Define UFF
2. Distinguish UFF from traditional broker
3. Determine applicability of UFF within sponsor company• Challenges & benefits
• Ideal segments for pilot
• Implementation steps
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3.METHODOLOGY
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Analyze current models
Define UFF
Obtain chemical
industry & sponsor specific
knowledge
Interviews with
sponsor company
Refine model and
deliver findings
Methodology
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4.DEFINING THE UFF MODEL
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Traditional Broker Model
Carriers Broker
In-Transit
Receiver
Shippers
Broker calls for tracking
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Questions for Understanding Business Models
Perceived needs
Innovation needed
Structuring the model
Key players and stakeholders
What is the value added
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Uber for Freight
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UFF as a ServiceLive tracking of shipments•Streamline the shipping and receiving process•Accident avoidance, routing updates & alerts to stakeholders•Higher service levels
Certifications and matching•Algorithm designed to match the right carrier for shippers specific
needs (i.e. hazardous cargo)•Algorithm does matching without the need for dispatcher
Payment•Instant transactions
Rating system – Shippers, carriers, and receivers•Multi-tiered to provide a detailed analysis of the end to end process•Many factors including, quality, timeliness, condition of freight•Define potential hotspots
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UFF Drawbacks
NetworkDensity
• Need a vast source of carriers and shippers
• Poor pricing and options without density
Data Security
• Data breaches releasing sensitive business data
• Possible target for terrorist attacks
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5.INTERVIEW RESULTS
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Interview Process
• Semi-structured
• Formal interview guide for consistency
• Brief overview of UFF model
• Eight interviews across geographies and functions
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Perceived Challenges of UFF
Equipment Requirements
Driver Requirements
Language Barriers
Safety Insurance & Liability Regulatory
Service Level Guarantees
Data Integration Scale
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Perceived Benefits of UFF
Capacity Gaps Increased Flexibility
Filling of Backhauls
Reduced Costs Increased Visibility
Improvement of Infrastructure
Issues
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6.RECOMMENDATIONS &
CONCLUSIONS
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Implementation
Products
Geography
Scale
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Choosing a UFF Provider
Safety
Cost
Density and Capability
Service Level
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Post-Implementation
Service levels
Accidents & compliance
System reliability
Root causes for success or
failure
• Monitor for trends
• Collect and analyze data
• Scale up or Down?
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Opportunities for Further Research
• Other complex product categories• Perishables, defense or medical
• Quantifying impacts to shippers and carriers once UFF is operational
• Confirm or alter researchers’ hypotheses of UFF’s challenges