inside hq master
TRANSCRIPT
© ARRL 2010
Your name, Call
Position
Phone
(social networking sites, if any)
LinkedIn Facebook
“Inside HQ”
Atlantic Division Leadership
Director
Bill Edgar, N3LLR
Vice Director
Tom Abernethy, W3TOM
This is not HQ: 100 people won’t fit!
First Stop: The Lobby
Penny Harts
N1NAG
Chief Executive Officer
Regulatory, National and International Spectrum
Management, Advocacy, Government and Public Relations
Dave Sumner, K1ZZ
Regulatory InformationDan Henderson, N1ND
Member and FCC LiaisonFCC Rule Book
Volunteer Counsel and Engineers
Media & Public RelationsAllen Pitts, W1AGP
PR Campaigns PR Committee
PIO and PIC Liaison
CEO’s Office
Chief Development Officer
Voluntary Contributions:
Diamond Club
Diamond Terrace
Maxim Society
Spectrum Defense Campaign
Education and Technology Funding
And more….
Mary M. Hobart, K1MMH
1. ARRL Lab
2. Business Services (Advertising)
3. Educational Services
4. Membership and Volunteer Programs
5. Publications
6. Sales, Marketing and Membership
7. Volunteer Exam Coordinator
8. Web Content
COO Responsible for:
The ARRL Lab
The ARRL Lab
• Product Review
• Technical Information Services –
Answers your technical questions
• RFI Issues
Helps analyze and solve member RFI problems.
• Industry Regulatory Support
Screen Room
Line Impedance Stabilization Network
ARRL Lab Staff
Ed Hare, W1RFI Manager
Zack Lau, W1VT Technical Support Engineer
ARRL Educational Services Dept.
Debra Johnson, K1DMJ
Educational Services Manager
• On-Line Courses• EmComm • Technical Courses
• ARRL Instructor Support
• Teachers Institutes
• Education and Technology Program
• ARISS
If you need help or resources teaching a licensing course.
Public Service and Emergency Management Course for Radio Amateurs
• All new material
• Combined former Emcomm 2 and 3
• Course Material Open to Members
• FEMA Courses Required
• SM Recommendation Required
• On-Line Test
Public Service and Emergency Management Course for Radio Amateurs
Membership &
Volunteer Programs Department
Membership & Volunteer Programs
Norm Fusaro, W3IZ Assistant Manager
Dave Patton, NN1N Manager
AH2U, 8Q7WQ, KC6KW, 8P9KW, VR2.WX3N, KJ9W/KH2, W9QA/6Y5, YV7/NT1N, OH2/NT1N
Awards Manager
Bill Moore, NC1L
MVP Department
Award Questions on:
• Countries
• Rules
• Award Applications
• Info on the DXCC Blog
We processed 8,000 DXCC applications in 2009
http://www.arrl.org/blog/
32,000 Users273 Million QSOs
www.arrl.org/lotw/
Membership & Volunteer Programs
Over 2,000 ARRL Affiliated ClubsNorm Fusaro, W3IZ – Club Support
Operating Events and Contests: • 12 Contests Per Year
Sean Kutzko, KX9XAlso: KF9PL/6Y5, 6Y7M (1994)
V2/KX9X, V26NA (1997)
Contest Branch Manager
The ARRL Outgoing QSL Service
Rose-Anne Lawrence, KB1DMW
We received about 650,000 QSL Cards
in 2009
MVP Department Field Support
Steve Ewald, WV1X Field Support Staff Supervisor
Mike Corey, W5MPCNew EP&R Manager
Field Organization
9,000 + Volunteer Leaders
SM, SEC, DEC, EC
Support, Training, Organization
Free Monthly ARES E-Newsletter
Amateur Radio Emergency Service
ARES
Relations with Served Agencies:
The American Red Cross
The Salvation Army
FEMA
NPSTC
MARS
REACT
Skywarn
And many others
ARRL Publications
ARRL Publications
150 Books
7 Electronic Newsletters
ARRL Letter
ARES E-Letter
ARRL Contest Update
Club News
Instructor’s Newsletter
Contact –Public Relations
VEC News
Steve Ford, WB8IMY Publications Manager and
authorJoel Kleinman, N1BKE QST Managing Editor
“Dr.” Joel Hallas, W1ZR Senior Technical Editor and
author
ARRL Publications
ARRL Business Services• Advertising Sales for:
QST, NCJ, QEX
ARRL Publications
E-Newsletters
• Wholesale Book Dealers
• The ARRL Auction
Advertising
Marketing and Membership
Excellence in serving members and customers is our
Number One Priority
Marketing and Membership
Membership Circulation (QST, NCJ, QEX) Publications and Product Sales
Order Fulfillment
Customer Service
Questions about:
Bob Inderbitzen, NQ1R
Department Manager
Marketing and Membership
Diane Petrilli, KB1RNF Membership Manager Amy Hurtado, KB1NXO
Customer Service Manager
Volunteer Exam Coordinator (VEC)
Maria Somma, AB1FM,
VEC Manager
Volunteer Exam Coordinator (VEC)
Questions:
Where do I go to take the test?
When will my license be issued?
How do I renew my License?
How do I get a Vanity Call Sign?
Volunteer Exam Coordinator (VEC)
ARRL VEC Administers 72% of All Amateur Radio Exams
32,000 Volunteer Examiners
Over 44,595 exam elements administered in 2009
6,359 Sessions in 2008
ARRL Information Technology Team
Hugh Brower KB1NFI, Micah Murray W1MJM, Jon Bloom, KE3Z Manager
W1AW
W1AW
Hiram Percy Maxim Memorial Station
Audio Console Joe Carcia, NJ1Q, Station Manager
and Bulletin Transmitters
W1AW
W1AW Operating Studios Open for Visitors and Guests
Chief Technology Officer
Brennan Price, N4QX
ARRL Washington DC Office
Represents Amateur Radio with Federal and International Regulatory Agencies and Professional Associations
Additional ARRL Staff:
ARRL Mail Room
ARRL Warehouse
Building Management
CFO Staff / Accounting/HR
Writers, Editors & Columnists
All of us at the ARRL are here to serve you, our members, and to
advocate and advance Amateur Radio.
On behalf of all of us at ARRL, we thank you
for your support.
Thank You
© ARRL March 27 2010