inside out next generation outsourcing - ids gmbh...total cost of ownership – passed on in cost...

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Haider Mannan Inside Out Next Generation Outsourcing TSAM – Lancaster Hotel London 19.03.2013 TSAM 2013

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Page 1: Inside Out Next Generation Outsourcing - IDS GmbH...total cost of ownership – passed on in cost savings to the customer. ! Continuous feedback loop between service delivery team

Haider Mannan

Inside Out

Next Generation Outsourcing

TSAM – Lancaster Hotel London 19.03.2013

TSAM 2013

Page 2: Inside Out Next Generation Outsourcing - IDS GmbH...total cost of ownership – passed on in cost savings to the customer. ! Continuous feedback loop between service delivery team

© IDS GmbH – Analysis and Reporting Services

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Statistics based on legal entities as at December 31, 2012

IDS - Managed Service Provider Operating Worldwide

70% Asset Managers

12% Insurance Companies

9% Banks

9% Other Sectors

74% Europe

16% Asia

10% USA

61% Allianz Group

39% Third Party

Regions

Industry

Segmentation IDS GmbH – Analysis and Reporting Services

§ 100% subsidiary of Allianz SE

§ Established in 2001

§ Munich, Frankfurt/Main, London, Minneapolis, San Francisco and Hong Kong

§ About 290 employees from more than 30 nations with sector-specific background

Page 3: Inside Out Next Generation Outsourcing - IDS GmbH...total cost of ownership – passed on in cost savings to the customer. ! Continuous feedback loop between service delivery team

© IDS GmbH – Analysis and Reporting Services

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Platform Model Archetypes I

Courtesy of the Technology Business Management Council – The TBM Book

Page 4: Inside Out Next Generation Outsourcing - IDS GmbH...total cost of ownership – passed on in cost savings to the customer. ! Continuous feedback loop between service delivery team

© IDS GmbH – Analysis and Reporting Services

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Platform Model Archetypes II

Courtesy of the Technology Business Management Council – The TBM Book

Page 5: Inside Out Next Generation Outsourcing - IDS GmbH...total cost of ownership – passed on in cost savings to the customer. ! Continuous feedback loop between service delivery team

© IDS GmbH – Analysis and Reporting Services

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Platform Model Archetypes III

Courtesy of the Technology Business Management Council – The TBM Book

Page 6: Inside Out Next Generation Outsourcing - IDS GmbH...total cost of ownership – passed on in cost savings to the customer. ! Continuous feedback loop between service delivery team

© IDS GmbH – Analysis and Reporting Services

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Platform Model Archetypes IV – ‘Inside Out Model’

Courtesy of the Technology Business Management Council – The TBM Book

Page 7: Inside Out Next Generation Outsourcing - IDS GmbH...total cost of ownership – passed on in cost savings to the customer. ! Continuous feedback loop between service delivery team

© IDS GmbH – Analysis and Reporting Services

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Inside Out Model – Platform View

Master Record Keeping Analytics Reporting

Mar

ket D

ata

So

urce

s

Raw data

One workflow, one dataset based on a highly scalable and flexible platform

Portfolio analytics based on state of the art applications

Client defined content scheduled and ad hoc

Data Management Analytics Reporting

Analytics data Prepro-

cessed data

Data export

Analytic export

Report distribution

Cro

ss

Ref

eren

cing

Client Sphere

Business Process

Business Platform

Clie

nt’s

sy

stem

s

Financial Library

Tech

nica

l C

ompl

ianc

e

Gol

den

R

ecor

ds

Pre

proc

esse

d C

lient

Dat

a

IDS

Sof

twar

e

Sta

ndar

d S

oftw

are

Rep

ortin

g

GR

IPS

Por

tals

50 data vendors 340 source systems 1,070 fund portfolios, 9,030 portfolios in total 229,000 instruments identified monthly 21,280 reports on a monthly basis More than 3 million instruments in data warehouse 50 million client holdings monthly processed approx. 1 tn EUR assets under reporting

(as at December 31, 2012)

Page 8: Inside Out Next Generation Outsourcing - IDS GmbH...total cost of ownership – passed on in cost savings to the customer. ! Continuous feedback loop between service delivery team

© IDS GmbH – Analysis and Reporting Services

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Inside Out Model – Benefits

§  By optimizing our processes to a standardized technology offering, we can offer both greater process efficiency and improved resource utilization across multiple clients.

§  The underlying technology is provided with the service, no capital investment is required by the customer. Deployment of same technology across multiple customers is supported by a shared Allianz service center which reduces the total cost of ownership – passed on in cost savings to the customer.

§  Continuous feedback loop between service delivery team and technology team across multiple client engagements enables ongoing enhancements to underlying technology. This can include new functionality and related applications enabling continued positive business impact beyond cost savings.

§  Services are optimized to the platform from the beginning, the amount of time to achieve savings is greatly reduced.

Page 9: Inside Out Next Generation Outsourcing - IDS GmbH...total cost of ownership – passed on in cost savings to the customer. ! Continuous feedback loop between service delivery team

© IDS GmbH – Analysis and Reporting Services

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Inside Out Model – Advantages

Atypical alignment from a vendor model; revenue drives product development, and not the other way around ensuring that clients across the platform benefit from enhancements. 1 Creates unique advantages for external clients, who can exploit operating model for marketing benefit and access to new markets. 2 Platform inherits group controls and policies providing external clients indirect access to an audit-proof workflow thereby providing regulatory compliance benefit. 3

Page 10: Inside Out Next Generation Outsourcing - IDS GmbH...total cost of ownership – passed on in cost savings to the customer. ! Continuous feedback loop between service delivery team

© IDS GmbH – Analysis and Reporting Services

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De-Risking the Vendor Selection Process

HIG

H

LOW

LOW

HIGH

RISK

VALUE

Selection / Adoption

Platform IntegrationImplementation

Commercial ViabilityService Delivery

Page 11: Inside Out Next Generation Outsourcing - IDS GmbH...total cost of ownership – passed on in cost savings to the customer. ! Continuous feedback loop between service delivery team

© IDS GmbH – Analysis and Reporting Services

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Residual TCO vs. Cost Savings Comparison

Data Warehouse / Data Management

Integrated Data / Reporting

Integrated Data / Analytics / Reporting

Full BPO Outsourced Middle Office

ResidualTCO

CostSavings

TCO

No Outsourcing

Page 12: Inside Out Next Generation Outsourcing - IDS GmbH...total cost of ownership – passed on in cost savings to the customer. ! Continuous feedback loop between service delivery team

© IDS GmbH – Analysis and Reporting Services

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The Future of Outsourcing

When everyone has access to the same tools then having a tool isn’t much of an advantage. The industrial age, the age of scarcity, depended in part on the advantages that came with owning tools others didn’t own. Time for a new advantage. It might be your network, the connections that trust you. And it might be your expertise. But most of all, I’m betting it’s your attitude.

-Seth Godin.

Page 13: Inside Out Next Generation Outsourcing - IDS GmbH...total cost of ownership – passed on in cost savings to the customer. ! Continuous feedback loop between service delivery team

© IDS GmbH – Analysis and Reporting Services

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Haider Mannan Director – International Business Development +44 20 3586 3344 [email protected]

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