30INSIGHTVOLUME

YEARS60Est.1954

OVER

SPRING 2018

MISSION STATEMENT

Through theexpertise of our team, we willprovide ourservices tomeet orexceed clientexpectations - safely, on time, every time.

VISION STATEMENT

To be anexpanding, highly-profitable company providing best in class electrical and communication solutions.

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PERSERVERANCE Wally Budgell, President & CEO

The 2018 Winter Olympics have just completed in PyeongChang, and as we often see, there were a number of exciting and interesting storylines that emerged from the games. Some of the stories were intriguing as competitors fought through adversity to win, while others did not reach their goals and suffered with disappointing results. The 2018 Olympics was the most successful in Canadian history as the country won 29 medals, more than in any other Olympic games and the team finished third in the standings.

Samuel Girard won gold in men’s short track speed skating, surprising everyone after finishing last in his semi-final heat, and only advanced after a teammate was penalized. Samuel persevered and went from last to first and won gold.

The USA men’s curling team finished the round robin portion of the event with a mediocre 5-4 record, only to defeat the favorites from Canada in the semifinal and then Sweden in the gold medal game. The team persevered through a difficult start to win when it was all on the line. It was the first gold medal in curling in USA history, having finished dead last, 4 years earlier.

In the woman’s gold medal hockey game, team USA overcame a 2-1 deficit at the end of the second period to tie the score late in the third and ultimately win the gold medal in a shootout. The gold medal was team USA’s first in woman’s hockey since 1998, losing to the Canadian’s in four Olympic events in a row. History had shown how difficult it was to beat the Canadian’s, but team USA persevered to win gold.

Webster’s dictionary defines perseverance as “continued effort to do or achieve something despite difficulties, failure, or opposition”. All of the Olympic examples I have noted above fit the definition.

Sports is not the only place where perseverance is needed. I’m sure we all have examples in our personal lives where we have persevered to accomplish something where we faced difficulties, failure or opposition.

I also believe it fits with our efforts at RBI; Whether you are a member of one of our field teams, dealing with difficult conditions to complete an installation - or you are a Project Manager, managing a project that appears to have issues that may look to be unsurmountable - if you are an estimator, preparing a budget for a project that is not clearly defined - or if you are a member of our sales team struggling to land that new client, we all need to have the perseverance to achieve something despite difficulties, failure or opposition, and our history has shown we have!

So, as you deal with the issues you face every day, persevere and you will overcome those difficulties, failure or opposition. Thank you for your

perseverance, helping us overcome difficulties, allowing us to accomplish our goals, and for helping RBI be the best service provider we can be.

PROJECT MANAGERS IN BUSINESS DEVELOPMENT Lou Smith, Corporate Manager of Operations

What is the role of a Project Manager in Business Development?

Project Managers are the face of the company during the course of construction for many of our major projects. If we are to be successful, Project Managers must provide a value-added service to our customers, and continue to foster those relationships in order to develop recurring business opportunities.

The value-added service that the project manager adds to the process are essential to establishing RBI as a valued partner to our customers. Examples of value added services include, providing value engineering which will expedite construction, creating cost savings, suggesting alternative means and methods, or equivalent products which have shorter lead times.

The project manager should always be looking ahead in the schedule and analyzing potential construction problems, or the impact of delayed delivery of long lead items. These items may include an analysis of a particular fixture type as it relates to the ceiling construction and advancing an effort to coordinate the construction between the carpenters and electricians in advance to smooth out the process, or the inclusion of the end users maintenance staff in a construction coordination meeting to assist them in understanding the installation for future maintenance needs.

It is also imperative that the project staff initiate the relationships with the owner or end user of the facility to ensure that their needs are met, and that they will be happy with the final product, as well as including them in the warranty process. This will enhance their satisfaction with the system we have installed and lead to a long-standing relationship for service work, renovations, or additions to the facility down the road.

Nothing advances the reputation of the company more than completing the work for which we are contracted professionally, both on time, and while meeting or exceeding the expectations of the customer.

WHAT’SINSIDE

Perserverance 1

Mission Statement 1

Vision Statement 1

Project Managers in 2Business Development

Alberta Project News 3

Ontario Project News 5

Nevada Project News 7

California Project News 9

In Other News 11

Anniversaries 11

Charity 12

Training & 13Development

A Message from IT - 14Data Security

Branch Locations 15

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ALBERTA PROJECT NEWS

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Rocky View County Admin Bldg - Our joint venture with Bird Construction is in the home stretch with an expected completion date towards the end of May. Both Project Manager, Niall Duffy and Site Foreman, Scott Johnstone are looking forward to seeing the final “product” of this very complex, high quality installation.

Samartian’s Purse - Samaritan’s Purse, a charitable organization that provides emergency disaster relief is adding an additional 100,000 sq ft design-build warehouse with Westcor Construction. This facility will enable them to respond quicker and with more supplies in times of need. We are in the early stages of design-work with construction beginning in May. Rocky Mountain Air Hangar - This new air hangar at Springbank Airport located just west of Calgary is a design-build project with Bird Construction and is expected to begin construction in May or June. RBI has designed and built several air hangars over the years. Congebec Cold Storage Facility - The RBI design-build team along with Maple Reinders Construction have begun construction on the 71,000 sq ft expansion facility for housing cold and frozen foods in the Alberta region. PM Niall Duffy and Foreman Don Runne are leading this project with an estimated completion date set for late Fall.

Employee SpotlightRob Lamb

Congratulatins to Rob Lamb who is celebrating his 20 year anniversary with RBI!

Rob started with Robertson Bright in February 1998, a young man filled with enthusiam, stars in his eyes and a terrific young wife & a new son. Today, Rob is still a young man filled with enthusiasm always willing to jump into any situation handed to him and gets the job done with a smile. Rob has worked numerous positions over the years; Project Manager, Purchaser and Estimator to name a few (did I mention Janitor?!). Most recently he was part of the Cloud Estimating Team before returning to the Account Manger role. It’s nice to see his head out of the “clouds” and both feet back on the ground.

He and his wife now have two sons, both of whom have completed their basic schooling and are moving into their own futures.

On February 23rd, Rob received his 20 year RBI gift, a logo’d leather jacket at a social function in his honor. The entire Calgary team attended to show their gratitude. What a milestone!

HIGHLIGHTTRIBAL INTERMODEL WAREHOUSE

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- Tribal Intermodel Building 2 is a 480,000 sq ft logistics center with Whirlpool Appliances as the future tenant. This warehouse will be their new Western Canada Distribution Center. Project Manager, Niall Duffy and Foreman, Fredrick Adura are spearheading this RBI design-assist project. Construction began in October 2017 and is expected to be completed by the end of May.ch as Popeyes,

ONTARIO PROJECT NEWS

Solace Health - RBI’s Cloud Estimating team piloted by Dan Thornton and Will Ranney won Solace Health in late 2017. Foreman Enrique Buglisi led RBI teams onsite throughout the course of this project with positive customer satisfaction and feedback. The contractor, Harrington and Associates are in the final stages of fitting out the remaining construction on the building. Enrique continues the finishings on Phase 1B, a 3000amp service upgrade and recently awarded DPP project (lab testing facility for marijuana). Solace health has since been purchased by Terrascend. RBI teams have been working on renovations for Solace outside of the construction site as well. Dylan Evans and his teamreworked and added communications throughout the office, a pending small office renovation, an additional 6 or more grow rooms, and a new load side distribution system are also in the works. Rogers Centre - Toronto Blue Jays Dugout Comms - RBI continues to be the go to contactor for our home town Blue Jays at the Rogers Centre. The Blue Jays Clubhouse renovations are currently in progress and will be ready for teams and fans on Opening Day, March 29th. Our Comm teams are installing new Phone Communication Lines from the dugout to the bullpens. Also, the MLB has contracted RBI Ontario to supply and install all required electrical for their new radar system to measure pitch speed from the mound to homeplate.

University Heights - Our joint project with General Contractor, Giliam Construction is moving along quite well even with a very cold winter in North York, Ontario. Slab work is almost complete with the crew now starting in the parking garage in preparation of branch wiring and the layouts of Busduct and Main Distribution. Crews are working on slab conduit installation and an elevator wall ready for forming in preparation of concrete pouring. The completed project will involve the installation of more than 100,000 ft of core line, a 350 KW natural gas generator and the fit out of several tenant suites.

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HIGHLIGHTTAUNTON MILLS

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- Taunton Mills is rapidly moving as the building foundation is nearing completion. RBI crews are installing main switch gear, conduit racks and raceways on the first and second floors. Foreman Steve Hennessy and his team are preparing for the upcoming suite rough-in starting in late spring, early summer.

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Employee SpotlightPaul QuickLong time employee, Paul Quick, began his career with Robertson Bright in January 1976 as an employee of John L. Robertson. Now 42 years later, Paul is retiring. Over the past 42 years, Paul’s reputation with our organization as a specialist in Industrial Electronic Controls has built long-lasting customer relationships with Cascade, Gerrity Containers and Acorn Packaging to name a few. He is an expert in Corrugators Installation and Service and we thank him for his dedication to RBI and our valued customers over the years. Paul and his wife Margo of 42 years have plans to move to British Columbia to escape the snowy winters of Ontario to enjoy a more seasonable climate of the west coast of Canada. Paul will be greatly missed by all here at RBI Ontario but we wish him health and happiness as he moves into the next chapter of his life.

Harrah’s Laughlin - RBI Nevada crews refitted this 410 room tower including electrical in rooms, bathrooms, hallways and other common areas. This project seems to grow with every passing day. A simple trim package swap has transformed into a full blown remodel with all the fun that comes along with it. Our team led by John Haney and Kurt Dassen have been rolling through all the changes as quick and effectively as can be expected. The project end date is quickly nearing with March Madness beginning soon. The Resort is looking forward to being back at full capacity by March 30th. Hat’s off to our team for their dedication and providing an excellent product to our new customer and client, Trident Construction.

Stable Development (SHP Building IV) - Construction is close to wrapping up on this new two-story, 43,000 sq ft core and shell building project. Foreman, Lino Rico has done a fantastic job leading the crew to finish on schedule. Finishing touches are in place and the project will be completed by the end of March.

New Jerusalem Church - This project is a blast from the RBI past. New Jerusalem Church has laid dormant for three years and was resurrected by the congregation back in November 2017. Under the leadership of Account Manger Paul Okashige and Foreman George Leach, the project is quickly coming together after a few bumps and hurdles early on. At our current pace we are on track to have the congregation enjoy their first service on Easter Sunday.

NEVADA PROJECT NEWS

Employee Spotlight Raechel Grimblot

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HIGHLIGHTCENTENNIAL HILLS SKILLED NURSING FACILITY - Centennial Hills has gone through a slow start with dirt work delays, however we have taken the opportunity to forge ahead with a massive prefab push for both the underground and patient room prefab. We expect to have the patient rooms completely prefabricated prior to the slab being poured or the first wall being erected. Underground conduit is completed and the remaining groundwork is scheduled to begin in late March.

NEVADA PROJECT NEWS

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Employee Spotlight Raechel Grimblot

December 2017 marked Raechel Grimblot’s one year anniversary with RBI. She began her career with us as the branch Administrative Assistant but soon proved herself which eventually led to her promotion to Project Manager Administrator in February 2018.

Rae is very resourceful and dedicated to every project she undertakes; which is why we are so grateful she made her way to us from Consolidated Mechanical.

In Raechel’s free time, she has a passion for confectionery, specifically cake baking. She also loves animals and has a 9-year old black Lab named Garth who is a civilian bomb K-9 officer!

Raechel’s professional demeanor and confidence is a welcomed complement to our Project Management Team and we look forward to what the future will bring to her and the Las Vegas team.

CALIFORNIA PROJECT NEWS Dublin E5 Cottonwood Creek Elementary School - Increment 3 rough-in of the Administration and Multi-Purpose buildings are almost finished. Project completion is on schedule for Summer of 2018.

Sierra Vista Elementary School - The Multi-Purpose building rough-in work will be starting at the end of March. Completion for this project is Summer 2018.

College of Marin - Building 11 Renovation rough-in is underway and completion of the project is on track for May.

City of Livermore Civic Center Meeting Hall - The City of Livermore is converting their Old Main Library into a new Civic Center Meeting Hall with two additional meeting rooms. The facility will also be used as an emergency command center if needed. The electrical scope of work will include new electrical services with an emergency generator, audio visual systems in all rooms, lighting controls, access control system, fire alarm system and site lighting. This project is set to begin this Spring and will be completed in approximately 420 days.

City of Dublin Public Safety Center Police Services Building - This is the second phase of work at this facility. The first phase was completed in 2014 by RBI teams for the Fire Department. The Police Department project includes extensive site work, new electrical services, emergency generator, access control system, CCTV, security, paging, fire alarm, electric car chargers and data infrastructure. This project is starting this Spring and will take about 550 days to complete.

Vallejo City Unified School District Prop. 39 - This project is part of the California Clean Energy Jobs Act which provides funding for the planning and installation of upgrades and clean energy generation at local schools. The scope of work will consist of refitting and installing energy efficient LED fixtures which will improve light quality and reduce energy use at all 28 schools in the district. The project is starting this Spring and will be completed in 5 months.

Jepson Middle School Building F - This project is in the final phase of the campus modernization, with RBI teams completing the other three phases over the past 16 months. Jepson Middle School is scheduled for completion this June and will be ready for students in the 2018/2019 school year.

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Will C. Wood High School Stadium Lights

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HIGHLIGHTCOLONIAL ACRES ELEMENTARY - Colonial Acres Elementary School new classroom building rough-in work has recently started. RBI California teams have already completed underground and overhead rooftop work and are in the middle to final stages. Project completion is scheduled for summer of 2018.

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Amy recently celebrated her one-year anniversary with RBI as an Administrative Assistant.

Over the past year, she has exceeded all expectations and shown her support and dedication to the team. Amy is capable of taking on new tasks and completing every project efficiently, effectively and in a timely manner. We are proud to announce that she has been promoted to Project Manager Administrator.

In this new role, she has already been instrumental with assisting the California team in securing multiple contracts, including 2 multi-million dollar projects. Amy is a mother of five and enjoys reading, spending time with her family at the lake and camping. She has lived in five different states within the last twenty years, but has decided to make California home and we are thankful for her decision! Congrats on your promotion!!

Employee SpotlightAmy Carlton

•Agape Home •HELP of Southern Nevada

•Canada Helps •Canadian Red Cross

•Three Square •Opportunity International

•Regeneration •STARS

•Spectra Helpline

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Henry Lukassen 6Kurtis Dassen 6Colin Burton 7Irene Moniz 7Glen Nelson 10Denis Bolen 14

Phil Jackson 17Rob Lamb 20Keith VanHoekelen 32Rick McMurray 35Paul Quick 42

ANNIVERSARIES

IN OTHER NEWS

Brian Thomas, 1st year apprentice in Las Vegas’ works on pre-fab for the upcoming project at Centennial Skilled Nursing Center.

Darlene Stoddart retires after 10 years of dedicated time and service to Robertson Bright. We valued her contributions and wish her the best of luck on her new adventure!

RBI Calgary crew members share a photo during the Annual Holiday Pancake Breakfast and Maple Syrup Tasting to kick-off the extended Christmas weekend.

After a courageous battle with cancer, Robert C. Marshall passed away on Thursday, February 22nd, 2018 at the Georgetown Hospital. Robert in his 79th year, was predeceased by his beloved wife, Wilma Marshall, of 54 years. He was a loving father of Brian (Rhonda) and Karen and a loving grandpa of Leah, Heather and Fiona. He is predeceased by his brother Ian.

Bob was a wonderful man who loved his long time wife Wilma, his two children and his 3 grandchildren. He worked hard to support his family and other passions which were Scottish Football, Golf and Lawn Bowling. Bob was one of the founding fathers of Georgetown Soccer and was involved in the association as a coach and referee for over 30 years. Bob was always there to give a helping hand in his community wherever it was needed.

Bob joined the RBI family in March of 1972 and continued to work with us for 34 years before finally retiring. He will be missed by all he touched.

•Agape Home •HELP of Southern Nevada

•Canada Helps •Canadian Red Cross

•Three Square •Opportunity International

•Regeneration •STARS

•Spectra Helpline

GIVE A LITTLE. HELP A LOT. We are dedicated to making a positive impact and have proudly donated to the following organizations:

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Agape Home

RBI is a proud supporter of Opportunity International (OIC), a non-profit working towards ending global poverty. With our continued donations and unwavering devotion, OIC is able to make a difference for families and their futures around the world.

Opportunity International

RBI team members across all 4 branches donated toys and food to local charities.

RBI California chose the Salvation Army to make their contributions to over the 2017 holiday season.

The Agape Home, located in Chiang Mai, Thailand, is a home for babies and children with or have been affected by the HIV/AIDS virus.

Through generous contributions and fundraisers each year, RBI is able to help these children enjoy holiday traditions and enhance their daily welfare and morale.

Holiday Food & Toy Drives

TEMPERATURE CHECKJason Braam, Director of Human Resources & Safety

As the spring season arrives, we see vivid and vibrant colors replace the greys and browns of winter. This is the time of year, when new life comes to the barren trees and ground ... it is a time of new beginnings. Just as we encounter different seasons in nature, companies too experience periods of variation. Every business encounters highs and lows, successes and failures and wins and losses. It is grit, commitment, determination and resilience that differentiates the passion and perseverance of high achievers from simply mediocre players.

After relentlessly navigating through a season of challenges and change, we felt the timing was appropriate to take the temperature of our team; gauging how the team was fairing after a longer than anticipated battle. Every member of the RBI team at all 5 of our locations, situated in 4 cities, across 3 time-zones and bridging 2 countries, was invited to participate and share their perspectives.

We saw an approximate 40% rate of participation, with data gathering efforts focused on an analysis of responses to questions aimed to gauge team member happiness, the degree of engagement of the RBI staff, and how well prepared and outfitted does our team feel they are to achieving success in their respective roles.

Some distinct differences were noted when analyzing the aggregated responses comparing various RBI branches, with very positive indications of job enjoyment, understanding of organizational expectations and connectivity that employees felt with their direct manager. We also noted some very clear indications that our team members desire increased feedback and greater sharing of information, in and about the organization.

We are bridging some of these identified gaps by ensuring that all of our leaders schedule and participate in One-on-One discussions with each member of their respective teams. This includes developing an understanding of how each person is doing personally, jointly establishing personal objectives, mapping out personal development goals, in addition to reviewing progress on short and long term deliverables.

We will now continue leveraging the feedback provided to bring growth and new life to the areas that our team members identified as weaknesses, while further enhancing areas that were viewed positively, to develop even stronger scores in the time to come.

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FOUR STEPS FOR DATA SECURITYTim Rushton, Manager of Information Technology

There are fundamental things you can always do to protect yourself, regardless of what technology you are using or where you are using it. If you follow these four key steps, you’ll go a long way to protecting yourself.

YouFirst and foremost, keep in mind that technology alone will never be able to fully protect you. Attackers have learned that the easiest way to bypass even the most advanced security technology is by attacking you. If they want your password, credit card, or personal data, the easiest thing for them to do is to trick you into giving them this information. This is how attacks such as Ransomware or CEO Fraud start. Ultimately, the greatest defense against attackers is you. Be suspicious. By using common sense, you can spot and stop most attacks. PasswordsUse a strong, unique password for each of your devices and online accounts. The key words here are strong and unique. A strong password means one that cannot be easily guessed by hackers or by their automated programs. Try using a passphrase instead of complex passwords that are hard to remember and difficult to type. Use a series of words that is easy to remember, such as “Where are my keys?” The longer your passphrase is, the stronger it is. Use a different password for each device and online account. This way, if one password is compromised, all of your other accounts and devices are still safe.

UpdatesMake sure your computers, mobile devices, and anything else connected to the Internet are running the latest software versions. Cyber criminals are constantly looking for new vulnerabilities in the software your devices use. When they discover vulnerabilities, they write programs to exploit them and hack into the devices you are using. If your operating systems or devices are old and no longer supported with security updates, replace them. BackupsSometimes, no matter how careful you are, you might be hacked. If that is the case, often your only option to ensure your computer or mobile device is free of malware is to fully wipe it and rebuild it from scratch. The attacker might even encrypt your files for a ransom, preventing you from accessing your personal files, photos, and other information. Often the only way to restore all of your personal information is from a backup. Make sure you are doing regular backups of any important information and verify that you can restore from them. Most operating systems and mobile devices support automatic backups. 14

ONTARIO2875 Argentia Road, Unit 1 Mississauga, ON L5N 8G6T: 905-813-3005F: 905-813-8878

ALBERTAUnit 1137 6027-79th Avenue SE Calgary, AB T2C 5P1T: 403-277-3077F: 403-230-3986

NEVADA5125 S. Valley View BoulevardLas Vegas, NV 89118T: 702-914-2290F: 702-914-2237

CALIFORNIA4970 Peabody RoadFairfield, CA 94533T: 707-437-2300F: 707-437-2388

BRANCHLOCATIONS