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Identifying and alleviating the tensions in the manager-prime relationship PRIME BROKER PRESSURES INSIGHTS September 2017

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P r o d u c t D i v e r s i f i c a t i o n

Identifying and alleviating the tensions in the manager-prime relationship

PRIME BROKER PRESSURES

INSIGHTS

September 2017

CONTENTS

Executive summary 3

Key findings 4

Methodology 6

Sources of tension 7

Revenue hurdles 14

Selection and oversight 21

Conclusion 28

Exhibits and citations 29

PB 3

The prime brokerage industry has under-

gone a significant transformation over

the last ten years, with little let up in

the regulatory and economic turmoil. This re-

port focuses primarily on the events of the last

five years and how they have shaped the way

prime brokers and their clients interact. Unu-

sually, the agents of change during this period

have been external forces rather than internal

policies, which may help to explain why the re-

lationship generally has not only become driv-

en by numbers, but also unapologetically more

formal.

In the first chapter, we provide the backdrop

against which these changes have taken place,

outlining the key events of the last five years

and identifying those primes winning business

in 2017 compared to 2012. This prompts an

exploration of the contemporary multi-prime

model, the uncomfortable reality for some

providers behind the rise in split mandates, as

well as the impact of various regulatory chang-

es, such as Basel III and Mifid II. Some primes, it

seems, are not doing as well as their numbers

on mandates and AuM might suggest.

We go on to analyse how prime brokers aim to

stay profitable, while also looking at which firms

have secured the best business, the size of man-

agers served and which strategies they employ.

Interviews with hedge fund and prime bro-

kerage professionals form the backbone for our

research, shining a light on behind-the-scenes

discussions. Contributors sat for research in-

terviews and, if a hedge fund, provided data

for our survey. We identify how the location of

a prime broker affects its trajectory and where

prime brokers, from differing locations, are like-

ly to be headed in the near future. HFM Insights

breaks down these trends and examines the

key drivers behind them.

Once the elephant in the room, revenue hur-

dles are now an explicit part of the conversa-

tion, as are fees. We provide ‘rules of thumb’

on the level of revenue primes expect and the

circumstances in which minimum hurdles are

imposed. At some primes, their bark is worse

than their bite. Several top tier providers are

showing interest in emerging managers again,

with at least one offering extended clemency

on hard targets.

The report’s final chapter explores the other

factors driving the selection and deselection of

primes, from a bank’s risk of default to the un-

dimmed importance of having one, if not two,

top tier providers. We identify those primes

holding ‘tier one’ status, an unsurprisingly

small group, albeit one with at least one nota-

ble absentee. Far from reducing their number

of tier one primes, many managers are aiming

for two ‘full’ relationships as a means to com-

pare, rank and squeeze their primes on fees.

External factors may be forcing primes to talk

tough with their clients, but managers, too, are

finding equally practical means to push back.

EXECUTIVE SUMMARY

At some primes, their bark is worse

than their bite. Several top tier providers

are showing interest in emerging

managers again, with at least one offering

extended clemency on hard targets

4 5

KEY FINDINGS

Rises in split mandates have papered over the cracks in some prime brokerage businesses

All notable prime brokers increased their propor-tion of split mandates versus sole mandates be-tween the start of 2012 and the start of 2017, sug-gesting the multi-prime model has been picking up speed even after the initial post-crisis shift. Of the primes HFM Insights studied this year, all but one (UBS) had at least 75% of their prime services busi-ness in split mandates – two had 90% or more. The rise in split mandates also muddies the water in terms of who is winning profitable business, help-ing to explain why some primes have strong man-date numbers and client AuM, but relatively low revenues and middling reputations.

JP Morgan is a credible third option for managers seeking a tier one provider

Managers and, more significantly, investors remain as keen as ever for their funds to have ‘tier one’ prime brokers, meaning that even as service qual-ity across the industry continues to improve, much core business has been hoovered up by the historic duopoly. Morgan Stanley and Goldman Sachs are winning swathes of new clients, the biggest new launches and, most importantly, the profitable ends of split mandates. However, they haven’t had it all their own way, with JP Morgan now a credi-ble third option at the very top. Indeed, while the duopoly is not dead, the prospect of a new triopoly down the line isn’t out of the question.

Most managers know their revenue hurdle, and those that don’t, don’t want to

Close to 70% of hedge fund managers know how much revenue they need to generate each year in order to keep their prime broker happy, and a sim-ilar proportion have discussed it with their provid-ers. But just because the topic is out in the open and likely to be discussed it does not mean that manag-ers are comfortable with the new status quo. Many COOs are of a mind to ‘let sleeping dogs lie’. That is, if their prime broker hasn’t yet brought up the topic of revenue hurdles, they have no intention of jump-ing the gun. After all, doing so runs the risk that the current state of affairs will be re-evaluated in the provider’s favour.

60%Proportion of total available AuM captured by the top three prime brokers in 2016

70%Proportion of managers who know what their prime broker’s revenues hurdle is

78%Proportion of managers that have re-placed a prime, put them on watch and/or reduced their balance since January 2016

4 5

Tier one primes expect at least $300-400k from their established prime services clients

Most brand-name prime brokers will expect their established clients to generate at least $300k a year in prime services revenue to maintain service levels, although tier one primes will be looking for closer to $400k. Clients failing to hit these targets will have their predicament flagged by their provider and, in some cases, be asked to write a cheque for the difference or dropped altogether. But even cli-ents generating such revenues will be looking over their shoulders. For a manager to be comfortable in its relationship with a tier one prime broker, they will need to generate at least $600-700k a year, ideally over $1m.

Managers are questioning the value of their primes’ cap intro and consulting teams

Teams providing ‘value add’ services at a prime bro-ker face an uncomfortable few years as new regu-lation and a cultural shift away from ‘relationship’ themed services threaten their relevance. Many European managers are nervous that their prime brokers are going to start allocating significant cost to the value of their value-add services, such as cap intro, as part of the unbundling of fees through Mifid II, promoting push back from all their investors. Managers are also questioning the value of consult-ing teams who, with fewer start-ups on the ground, will continue to thin out as resources are directed elsewhere.

‘Back-up’ status has seen Credit Suisse fall behind in the race for the top three

Credit Suisse has established itself as the top prime broker in Europe and, for a fair while, the third prime broker globally. However, its revenues in 2016 were behind those of several peers on both sides of the Atlantic, and its client AuM saw it slip back to fourth place in the US rankings. Many managers are using Credit Suisse as a ‘back up’ or ‘paper’ prime, a pro-vider hired primarily to offer geographical credit risk diversification, sitting alongside, typically, US primes providing the core services package. Market hearsay suggests the Swiss bank may be back on the up fol-lowing a successful reorganisation of its prime re-sources.

Managers are pushing back on fees by pitting their primes against each other

Those managers who can, are splitting their core prime business between two tier one providers who will then compete for the profitable ends of the book. This ‘full dual model’ is allowing managers to compare and rank their primes across a range of variables and drive down fees accordingly. Before a second tier one prime is added, a manager is likely to have one or two primes providing counterparty risk relief and/or additional niche services. Not every hedge fund firm has the asset class or AuM to imple-ment such a strategy. Among those well positioned are long/short equity managers with at least $150m in AuM.

Movement last year in Deutsche Bank’s CDS spread had adverse effects elsewhere

Goldman Sachs and Morgan Stanley may still be the ‘gold standard’ with regards to prime service and sta-tus, but the close correlation in their credit default swap (CDS) spread has prompted some managers to take an either-or approach. This follows the issues at Deutsche Bank last year. The uptick in the German bank‘s CDS price spread saw several prime clients move assets from close relationships, although its mandate total at the start of 2017 suggests any re-gression in client numbers has been clawed back. A bank’s CDS is still the most popular means managers have for checking the health of their prime services providers.

Start-up funds are back en vogue, but some primes are more forgiving than others

Most larger prime brokers have started looking at emerging managers again after a nervous post-Basel III period spent culling smaller clients. Several pro-viders have launched emerging manager platforms designed to cater for start-ups, each with premium services and minimal revenue requirements. How-ever, the goodwill lasts longer at some platforms than at others. Morgan Stanley has built itself a rep-utation for being particularly generous with smaller managers, imposing no revenue hurdle or time limit, and ensuring service levels – and perks – are main-tained when performance dips. Other primes will have notably less patience.

6 PB

The findings in this report were based

on three primary sources: research

interviews conducted in person and

over the telephone, a proprietary online sur-

vey, and analysis of in-house and third-party

data. Research was gathered between April

and June 2017. In total, more than 50 firms

contributed to our research. These were pri-

marily hedge funds represented by opera-

tions staff, as well as service providers and

investors.

Several of the exhibits in the report use

data from HFM’s annual prime brokerage sur-

veys, produced by Absolute Return for the US

(data as of April/May), EuroHedge for Europe

(data as of February/March), and AsiaHedge

for Asia (data as of as February/March).

The calculation method for the US survey

changed in 2017 to include additional AuM

data from firms listed in HFM’s ‘billion dollar

club’ rankings.

METHODOLOGY

Prime broker mandate AuM market share - US

Prime broker mandate AuM market share - Europe

Prime broker mandate AuM market share - Asia

160+160+130+110+60+60+50+50+40+20+160=

100+80+100+170+70+40+50+120+40+50+180=

160+10+170+130+90+60+40+100+10+30+200=

Goldman Sachs 17%

Goldman Sachs 10%

Goldman Sachs 17%

Morgan Stanley

13%

Morgan Stanley

10%

Morgan Stanley

17%

Deutsche Bank 6%

Deutsche Bank 7%

Deutsche Bank 9%

Citi5%

Citi5%

Citi4%

Barclays4%

Barclays4%

Barclays1%

Other16%

Other18%

Other22%

J.P. Morgan16%

J.P. Morgan8%

J.P. Morgan1%

Credit Suisse11%

Credit Suisse17%

Credit Suisse13%

BAML6%

BAML4%

BAML6%

UBS 5%

UBS 12%

UBS 10%

HSBC3%

BNP Paribas2%

HSBC5%

7

SECTION 1

SOURCES OF TENSION

Amidst global economic turmoil, regulatory upheaval and increasing competition, the relationship between hedge fund manager and prime broker has become as much a source of tension as it has one of revenue. Prime brokers are being squeezed by rising operational costs and a reduced ability to lend, with hedge funds feeling the after-effects. As a result, the context in which these tensions have developed is an important ingredient in any remedy for the ills in the relationship, and is the natural starting point for this report.

8 9

Drama and upheavalThe events of the past five years have been as

consequential as they have been dramatic (Ex-

hibit 1.1), altering the prime brokerage land-

scape significantly. The popular narrative has

been the disbandment of the historical duopoly,

replaced by a new order of half a dozen or so

prominent providers and a growing tail of mini-

prime and prime-of-prime brokers. In reality,

Goldman Sachs and Morgan Stanley remain well

ahead of the pack, with only JP Morgan chal-

lenging their dominance in any meaningful way.

But, for now at least, the prime brokerage busi-

ness remains comparatively less concentrated.

The shift to multi-prime The shift to multi-prime – an understandable

response to Bear Sterns, Lehman Brothers and

others leaving $65bn in frozen hedge fund as-

sets – remains among the industry’s most sig-

nificant recent developments, with more man-

dates up for grabs, but each one split between

a greater number of primes. An HFM Insights

survey of senior operations professionals at

hedge fund firms found that about a third of

respondents had added a prime brokerage rela-

tionship in the last 18 months. The mean num-

ber of prime brokerage relationships among

respondents was just under three (2.6 when

excluding platforms and other anomalies who

tend to have more than five relationships).

Several hedge fund COOs interviewed by

HFM Insights said the multi-prime model had

been advantageous beyond simply improving

counterparty risk, citing increased negotiat-

ing power over fees and service levels. Others

lamented the added complications of splitting

the wallet, as well as the added costs associat-

1.1 Timeline of key events in the prime brokerage industry, 2011-2017

Oct 2011 Industry shift – Eurozone crisis sees

CDS spreads of several large banks rise prompting prime brokerage clients to

shop around Apr 2012M&A – Wells Fargo revealed to be buying prime broker Merlin Securities

Jun 2013Regulation – Basel III leverage ratio proposals start period of confusion

and concern for prime brokerage units and their clients

Jun 2013Industry shift – One third of sub-$1bn managers fear “profits squeeze” could see them dropped as prime brokerage client, HFMWeek survey shows

May 2014M&A – Société Générale completes

full takeover of Newedge June 2014Regulation – MiFID II final text propos-es banks unbundle brokerage fees and European managers set research budgets in advance

Oct 2014Prime event – Credit Suisse to shrink

prime brokerage unit as part of plans to reduce leverage in investment

banking Early 2015Prime event – Reports suggest BAML and JP Morgan have been casting off hundreds of smaller, unprofitable prime brokerage clients

Jul 2015Prime event – Credit Suisse notifies

clients that it is shutting down FX prime brokerage service

Feb 2016Regulation – Rules for MiFID II delayed 12 months to January 2018 Apr 2016

M&A Cowen Group expands service offering with acquisition of brokerage

firm Convergex Sep 2016Prime event – Fears over Deutsche Bank creditworthiness prompt host of prime brokerage clients to reduce balances

May 2017Industry shift – Top five prime brokers

shed more than 300 clients in 12 months Q1 SEC data shows

May 2017Prime event – GPP moves offices after growth and partners with fintech firm to launch cap intro serviceAug 2017

Prime event – Standard Bank unveils plans to enter the prime brokerage

market

Source: HFM Insights

ed with layers of fees and multiple audits and

marketing documents. If a fund is large enough

to satisfy their many brokers, then all is well.

For many funds, the common trend is to con-

solidate services with one prime and have a

second on paper – a relationship on standby for

when a credit event occurs. The other option is

to use the secondary broker for secondary ac-

tivity, such as overlays and FX.

Among the biggest beneficiaries of this need

to diversify prime brokerage relationships have

been the raft of mini-prime and prime-of-prime

brokers to emerge over the past five years.

These firms, such as Global Prime Partners and

BTIG, have been targeting funds cut adrift by

larger brokers, adding clients by advertising a

cheaper and more transparent service. Tech-

nology platforms are a common means of de-

livery. Clients are also being offered access to

different forms of financing, including peer-to-

peer and corporate lending, as well as the bal-

ance sheets of big banks.

Unprofitable split mandatesUltimately, though, the effect of multi prime on

the industry has been an uptick in the number

of less profitable ‘split mandates’ on a prime

broker’s book (Exhibit 1.2). Credit Suisse is a no-

table component of this trend. Pre-crisis, the

Swiss bank was a prime brokerage bit-player.

Today it boasts the third most prime brokerage

mandates globally behind the historical duopoly.

But the bank’s strength is in its split mandates

– 451 split mandates out of 495 in the US and

677 out of 793 mandates overall in Q2 2017. It is

the third biggest prime broker by split mandates

globally, but the fifth biggest by sole mandates.

Bank of America Merrill Lynch (BAML) and Bar-

8 9

clays may have a higher percentage of split man-

dates than Credit Suisse – BAML’s percentage of

split mandates has grown from 68% in 2012 to

90% in 2017 – but the data and HFM Insights re-

search suggests the Swiss bank is the secondary

prime of choice, especially for funds looking for a

top tier broker to sit alongside Goldman Sachs or

Morgan Stanley. Credit Suisse is often chosen to

add geopolitical diversity from across the Atlan-

tic, as well as for the perceived strength of its bal-

ance sheet relative to other European providers.

As a result, the data can be misleading. Prime

brokerage business is not as spread out as it may

appear. Most of the COOs HFM Insights inter-

viewed suggested that all providers now offer

a similar level of service. But hidden in the mul-

ti-prime trend is the extent to which a prime is

winning the profitable end of a split mandate or

whether said mandate is a ‘paper mandate’. The

nature of the multi prime trend, as well as anec-

dotal evidence, suggests far fewer providers are

challenging Goldman Sachs and Morgan Stanley

for the profitable ends of mandates than the data

indicates.

Regulatory disruptionThe reams of new regulation affecting hedge

funds since 2008 has been clear to see –

but some of the most disruptive changes

have come indirectly via their impact on the

prime brokerage industry. Deemed system-

ically important financial institutions (SIFI)

under Basel and Dodd-Frank legislation, the

bulge-bracket banks have had to recalibrate

their businesses to comply with new capital

ratios and leverage limits, the effects trick-

ling down to prime brokerage units and their

clients (Exhibit 1.3).

1.2 Split and sole prime brokerage mandates, 2017 vs 2012 Source: HFM DataAnalyst Note: US data is as of May/June while Europe and Asia data is as of January/February.

0

200

400

600

800

1000

1200

MorganStanley

GoldmanSachs

CreditSuisse

JP Morgan UBS DeutscheBank

BAML Citigroup Barclays BNP Paribas

75%

77%

85%

78%

72%

84%

90%

83%

96%

76%

69%63%

73%

67%65%

75%

68%65%

85%

61%

Q2 2017 sole mandates Q2 2017 split mandates Q2 2012 sole mandates

Q2 2012 split mandates Q2 2017 split mandates (%) Q2 2012 split mandates (%)

10 11

In Europe, leniency on rehypothecation com-

pared to the hard 140% limit in the US has meant

that European business has often been used by

the banks to provide services that may breach

US policy. But if the US prime brokers had ap-

peared to be hit hardest, they were also the first

to react. Goldman Sachs, Morgan Stanley and

JP Morgan have been quick to strengthen their

capital reserves. For European banks, the uncer-

tainty surrounding their balance sheets has im-

pacted on the extent to which they can compete

for the profitable ends of fund mandates.

An uncertain futureThe future still holds many unknowns including

the fine detail surrounding regulations such as

Basel III and Mifid II. The greatest difficulty of

fee unbundling under Mifid II will not be the in-

creased fees, but the change from one to mul-

tiple lines being reported. As will be discussed

at greater length in the next chapter, investors

are likely to decide what they do and do not

want to pay for, leading to fees being trans-

ferred from the fund to the manager. Basel will

restrict liquidity through the NSFR and LCR and

the need to hold more capital. All of this will

contribute to higher operating costs and a con-

tinuation of the difficulties hedge funds face.

The other ‘known unknown’ is the Trump

administration’s desire to unwind much of the

regulation brought in by the previous adminis-

tration. The key areas that are likely to be af-

1.3 Sources of tension – selected regulations, 2017

Regulation Implementation Impact on primes Impact on managers Further implications

Mifid II (EU) 2018-2019 Prime services fees will be unbundled in a bid to give inves-tors greater transparency, forcing primes to assign worth and value to services previously considered 'value add' such as cap intro and consulting.

Managers face an itemised PB bill, parts of which they may no longer be able to justify as fund charges. Research budgets will also need to be set in advance, limiting what they can recieve from their primes.

Non-EU investors will see EU peers pushing back on fees and follow suit. Ultimately, fewer banks will offer full cap intro/consulting services, sending more business to certain tier one primes and specialist capital raisers.

GDPR (EU) 2016-2018 Primes with EU interests face new obligations on the securi-ty and storage of client data. Demands on tech and cyber crime insurance will increase costs, although there may be new opportunities in reporting services.

Managers will have to undertake gruelling new vendor assessments, and face the knock-on effects of increased costs for primes. More reports on data breaches may also incur investor scrutiny and reputational damage.

Time will be the main loss here, adding to the general operational burden for all parties. But, if implemented well, these measures should ultimately strengthen the relation-ship between prime and manager.

Basel III (Global) 2013-2019 New liquidity requirements, including the need to hold higher grade assets, have forced bulge-bracket banks to strengthen their balance sheets and revisit the viability of leverage-heavy services, such as prime brokerage.

Managers have seen certain prime services go up in price or, at some primes, suddenly disappear. Clients that are no longer profitable have been dropped or repriced, driving business to middle-tier and mini primes.

Costs will continue to rise with new ways of financing such as P2P or corporate lending filtering into the industry. Specialist and mini primes will grow in stature, filling the void left by the bulge bracket banks.

AIFMD (EU) 2013-2015 Primes servicing EU clients faced a raft of new rules, such as asset segregation, while custodians faced heightened liabilities. Depositaries must be in the same jurisdiction as the AIF and functionally and hierarchically separate.

Funds must make sure a prime satisfies the AIF rules, potentially limiting options. They must also appoint one depository only, creating some uncomfortable decisions for funds with multiple relationships.

Segregation of prime services and custodian restrictions will continue to increase costs for funds and drive business to a growing band of smaller specialists.

Dodd-Frank Act (US) 2010-2012 New rules on liquidity, balance sheet and funding introduced. Banks offering swaps faced new reporting obligations and, in some cases, higher capital requirements. The Volker Rule prompts prop desk spin outs.

Mandatory reporting for OTC derivatives introduced. Rules set by central clearing houses tougher and less flexible than those set by primes. Competition increased, initially, from prop desk spin-outs.

Dodd-Frank increased security, red tape and costs and set the prime-manager relationship on a path towards becom-ing more business-like, which even talk of repeal under the Trump administration would unlikely change.

Source: HFM Insights

fected are lending limits and the reintroduction

of prop trading which would reduce the num-

ber of hedge fund spinouts. Banks’ lower oper-

ating costs would see the largest prime broker-

age clients push for a reduction in fees, but the

majority of other changes would take longer

to return. Mindsets have changed with regards

the likes of rehypothecation. If such de-regu-

lation were to take place, even an extended

period of prosperity would be unlikely to bring

about the wholesale return of old practices.

The search for profitable mandates The largest prime brokers have started to con-

centrate on the real money makers. Funds of all

sizes buying leverage and borrowing securities

10 11

1.4 Average client RAUM of prime brokerage clients 2013-2017

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

Q4 2013

Q32014

Q42014

Q2 2014

Q1 2014

Q32015

Q42015

Q2 2015

Q1 2015

Q32016

Q42016

Q2 2016

Q1 2016

Q2 2017

Q1 2017

Barclays Citigroup Credit Suisse BAML BNP Paribas JP Morgan UBS Deutsche Bank HSBC Morgan Stanley Goldman Sachs SocGen/Newedge

Source: HFM Week

($bn

)

12 13

are key points of focus. Elsewhere, mandate size

matters. Hedge fund clients running smaller or

less profitable strategies have faced a drop off in

service levels, requests for more revenue and/or

the prospect of being dropped altogether.

According to HFM data that tracks the reg-

ulatory assets under management (RAuM) by

quarter of the average SEC-registered hedge

fund mandate, Goldman Sachs and Morgan

Stanley are among the most consistent when it

comes to client size, but sit in the bottom quar-

tile of the group (Exhibit 1.4). This echoes an-

ecdotal evidence that, despite the wider issues

affecting the prime brokerage industry, the two

banks have not been as quick to cull emerging

managers as some of their peers, keeping the

number of managers on their client list high

and the average fund size relatively low (al-

though it is again worth noting that this SEC-

sourced data will not include many European

and Asian clients, who, as statistically smaller

and less profitable, are more likely to have been

culled).

Smaller primes, bigger clientsEven though their respective figures are rel-

atively steady, Goldman Sachs and Morgan

Stanley still increased their averages between

2013 and 2015 – the period during which the

prime brokerage industry at large saw the

biggest efforts to cull clients and strengthen

balance sheets after Basel III was introduced.

The biggest changes can be seen in the middle

tiers as BNP Paribas increased its average client

RAuM from $230m to $530m between the end

of 2013 and the end of 2016. Deutsche Bank

and HSBC also saw an upward trend, albeit to

a lesser degree.

1.5 New launch prime brokerage business, 2016Source: HFM Data

0

1000

2000

3000

4000

5000

6000

WellsFargo

SEBUBSDeutscheBank

CitigroupCreditSuisse

BAMLJP MorganMorganStanley

GoldmanSachs

US AuM Europe AuM Total mandates

36

42

24

18

9

46

18

6

2

($m

)

12 13

The only prime broker not to follow this trend

was Société Générale. The French bank’s aver-

age client had an AuM close to $300m during

2014, the year it purchased CTA prime specialist

Newedge. At the start of 2016 the newly merged

provider saw its average client RAuM drop to

$180m, the lowest among the 12 firms noted.

This drop came despite an increase from 53 sole

mandates in 2015 to 57 in 2016 and a cumula-

tive fall in split mandates. By 2017, the firm’s av-

erage had climbed back up towards $300m.

Primes winning business in 2016The strength of the largest prime brokers is

their consistency in gaining new clients year-

on-year. But with start-up pickings increasingly

slim, the number of primes able to compete for

the profitable end of a large new mandate have

decreased. In 2014, the top five primes won 188

available mandates equalling just under $30bn

in initial AuM. In 2016 – after effects of Basel III

and the like had started to bite – the group won

$19bn across 129 firms (Exhibit 1.5).

The bias is even more pronounced at the

very top. Goldman Sachs and Morgan Stanley

still enjoy their pick of the largest US launches

(Exhibit 1.6). Along with JP Morgan, these three

took more than 60% of available AuM in 2016.

The middle and lower portions of the group,

meanwhile, was awash with smaller, European

mandates. Citigroup ranked sixth overall after

taking four sizable tickets in 2016. The year

previous it fell outside the top ten with two –

again sizable – mandates.

Elsewhere, the historical figures throw out

three other significant insights. First, winning

big in 2016 was not the same as wining big in

2014. Last year’s new business table topper,

Goldman Sachs, signed with 36 clients worth

almost $6bn. In 2014, Morgan Stanley won

out with almost $10bn across 62 mandates (it

should be noted that Goldman Sachs’s 2016

total was larger than Morgan Stanley’s ta-

ble-topping 2015 intake).

Regional differences Second is the shifting balance of power among

European providers. In 2014, HFM counted 12

mandates won by Deutsche Bank, all in the US.

These mandates cleared $2bn, a figure that

was almost halved in each of the next two

years. Last year, Swiss banks Credit Suisse and

UBS were first and third for new European cli-

ent AuM (Goldman Sachs being second), with

SEB emerging as a top-tier provider in Scandi-

navia, where several sole mandates have been

won. Despite its high-profile solvency issues

last year, Deutsche has retained most of its cli-

ents, even if balances have been reduced.

Thirdly, the data highlights the increasing

importance of winning US business. UBS, for

example, won 14 more mandates in 2016 than

Citigroup, 18 to 4, yet the US bank’s focus on

regional business ensured that the AuM at-

tached to those wins was larger.

The last 12-18 months have seen the larg-

est primes, the likes of Goldman Sachs, Morgan

Stanley and BAML, grow increasingly confident

and begin to speculate on smaller funds once

again, opening their doors to a select band

of start-ups. They have secured their balance

sheet, advanced their platforms and built up the

capital available for redeployment, allowing for

more risk to be taken than in the few years pre-

vious. One interviewee at a bulge-bracket prime

broker said this was a concerted, strategic shift,

very recently decided upon, within the bank.

However, prime brokerage clients of all sizes re-

main under considerable pressure to earn their

keep – as will be explored in the next chapter.

1.6 Notable recent hedge fund launches, 2015-2016

Name HQ Launched Launch AUM Recent AUM Strategy Prime brokers

Black-and-White Capital Los Angeles 2016 $300m $400m Equity l/s 2 Goldman, Morgan

Blockhouse Capital New York 2016 $160m $400m Equity l/s, credit 3 Goldman, JPM, Morgan

Castle Hook Partners New York 2016 $900m $1.2bn Equity l/s, credit, macro 3 BAML, Goldman, Morgan

Clearfield Capital New York 2015 $500m $800m Equity l/s, event driven 2 Goldman, Morgan

Eisler Capital London 2016 $1bn $1.3bn Macro 3 Credit Suisse, Goldman, Morgan

FinePoint Capital Boston 2015 $2bn $2.4bn Equity l/s 3 Credit Suisse, Goldman, Morgan

Key Square New York 2016 $4.5bn $4.2bn Macro 4 BAML, Citi, Goldman, Morgan

Rokos Capital London 2015 $3.5bn $7bn Macro 3 BAML, Citi, Deutsche

Thunderbird Partners London 2015 $1.5bn $900m Equity l/s 4 Citi, Deutsche, Morgan, UBS

Warlander Asset Management New York 2016 $1.1bn $1.9bn Credit 2 Goldman, JPM, Morgan

Source: HFM Insights

Exhibit 1.6Recent AuM is most recent available from HFM Data and online research

14 1514

SECTION 2

REVENUE HURDLES

In the years before the crisis, no-one talked about prime brokerage ‘revenue hurdles’ because there wasn’t any need. Managers were generating good numbers, primes had clients who were profitable already or going to be, and the only time the topic came close to being discussed was when a manager failed to make the cut for an exclusive cap intro event. Now, amidst a period of truncated margins and fierce competition, it is not just the elephant in the room, but part of the conversation.

14 15

Price hikes for unprofitable clients The impact of the new status quo is twofold:

prime brokers have not only been reassess-

ing smaller clients, but squeezing larger ones

trading less profitable strategies and encour-

aging them to use instruments not as heavy

on the balance sheet. That has meant more

OTC derivatives and fewer security loans. Re-

hypothecation issues have also had a knock-

on effect. The EU is yet to follow the US in in-

troducing rehypothecation limits, but activity

is relatively low, reflecting how politicised it

has become. Several bank-backed mini and

2.1 Prime broker AuM by strategy, 2017

0

50

100

150

200

250

300

350

400

Morgan Stanley Goldman Sachs Credit Suisse JP Morgan UBS Deutsche BAML Citi HSBC Barclays SocGen BNP Paribas

smaller primes do not rehypothecate, and

bigger banks have started to phase out the

practice, possibly before regulation rules it

out. Such limits would increase the pressure

on primes to seek revenue elsewhere.

Repricing has been an obvious solution for

primes with clients running less profitable

strategies. Many hedge funds wanting to con-

tinue in top-tier relationships have had fees

on excessive cash balances increased, while

clients primarily trading futures and synthet-

ics are being passed on to execution-only bro-

kers. A 2015 study from EY conducted in the

aftermath of the Basel III revelations found

that distressed securities funds saw a 41% in-

crease in prime brokerage fees, while fixed in-

come/credit funds saw a 32% increase, event

driven a 26% rise and macro funds a 24% hike.

Equity managers interviewed by EY appear to

have been less adversely affected.

Primes ranked by equity AuMHighly-leveraged long/short equity funds

may be out of favour with regulators and in-

vestors, but those tipped to last are receiving

plenty of love from their primes. According

Source: HFM Data

Exhibit 2.1Analyst Note: Ranked by combined equity AuM. US data collected in May/June 2017. Europe and Asia data collected in February/March 2017.

Equity - US client Equity - non-US client Non-equity - US client Non-equity - non-US

16 17

to HFM Data, Morgan Stanley leads Goldman

Sachs in terms of equity client AuM, although

both have significant leads on third-placed

Credit Suisse (Exhibit 2.1). The duo’s grip on

the industry may have loosened since 2008,

but their strength in profitable equity AuM is

evidence of their continuing influence. One

notable difference between the two is Gold-

man’s superior global AuM, which when com-

bined with respective mandate totals noted

in the previous chapter suggests the larger

average client of the two (Morgan Stanley’s

bigger average in Exhibit 1.5 is likely due to

the chart’s focus on Regulatory AuM and the

bank’s higher equity AuM). Morgan Stanley’s

leniency towards smaller managers will be

discussed later.

Below the top two, HFM Data suggests

that Credit Suisse, JP Morgan, UBS, Deutsche

Bank, BAML, Citi and Barclays are the only

prime brokers regularly competing for profit-

able US equity hedge fund mandates. Europe-

an primes are particularly well-represented in

the lower echelons. The four smallest primes

by client AuM in the group of 12 are all head-

quartered in Europe, while the bottom three

by overall client AuM have a clear majority

of clients running non-equity strategies out

of Europe. HSBC has significant equity AuM,

but all with non-US clients. By prime servic-

es client AuM, Credit Suisse is the European

standout, well ahead of its institutional com-

patriot, UBS, and sits second overall.

Primes ranked by revenuePrime services revenue rankings, however,

tell a different story. Although Credit Suisse

was the third biggest prime broker last year

by overall client mandates and equity client

AuM, it didn’t make the top six for revenue,

sitting below both UBS and Deutsche Bank in

a ranking compiled by Coalition (Exhibit 2.2).

The Swiss bank’s strong numbers in Europe-

an business and split mandates, combined

with its apparent status as ‘back-up prime’

of choice, is, it seems, proving costly. The

bottom three primes in the table of 12 are,

again, all headquartered in Europe. Morgan

Stanley has taken the top spot for each of

the last four years – HFM Data suggests the

US bank’s equity clients accounted for a sig-

nificantly higher proportion of prime broker-

age AuM than at any of its tier one and two

peers.

In terms of revenue, JP Morgan strikes a

sharp contrast with Credit Suisse. While the

US bank ranked fourth by mandate numbers

and fifth by equity AuM last year, it was the

second biggest prime services revenue gen-

erator. Its success has been built, in part, on

winning the profitable ends of US mandates.

Prime brokerage executives interviewed sug-

gested the largest US clients generate $10m

a year and more in revenue for their primes,

compared to $2-5m in Europe – and HFM Data

shows that JP Morgan had the second larg-

est AuM by US prime brokerage mandates in

2017. The bank’s success last year pushed

Goldman Sachs back into third place in Coali-

tion’s revenue rankings – after being usurped

in 2015 – despite HFM Data showing it had

about $100bn less in prime services AuM.

We need to talk about revenue In the past, the topic of revenue hurdles

would normally be raised indirectly, if at all.

2.2 Prime brokers ranked by global revenue, 2013-2016

Source: Coalition

Analyst Note: Joint rankings for second place in FY14 and third place in FY13. Individual rankings for positions 4-12 not available.

#1 #2 #3 #4-6 #7-9 #10-12

Prime Services Global Revenue Rankings

FY16 FY15 FY14 FY13

Morgan Stanley

JP Morgan

Goldman Sachs

BAML

Deutsche Bank

UBS

Barclays

Citi

Credit Suisse

BNP Paribas

HSBC

SocGen

16 17

Numbers and details tended not to be dis-

cussed, the prime more likely framing it in

terms of an indeterminable internal ranking

for a client to aim for or a cap intro event they

could no longer attend. Today, while the topic

remains awkward, primes are not only more

likely to broach the subject of revenues but to

mention an explicit target. About 70% of the

COOs HFM Insights surveyed said that they

knew the revenue hurdle expected by their

prime, while just over two thirds said it was

something they and their prime had openly

discussed (Exhibit 2.3).

Other managers HFM Insights interviewed

said they had a sense of their hurdle but pre-

ferred not to enquire further. “If they don’t

bring it up, we don’t,” the CCO of one sub-bil-

lion-dollar quantitative hedge fund manager

told HFM Insights. “That way the hurdle may

not be re-evaluated.” This was not an uncom-

mon response during interviews. Among sur-

vey respondents, a little under half of manag-

ers said they were ‘very confident’ that they

were keeping their prime brokers happy (Ex-

hibit 2.4). Firms with less than $1bn in AuM

were more likely to rate themselves as ‘some-

what confident’ than firms with more than

$1bn in AuM. Less than 10% of all respond-

ents said they were ‘not confident’.

Revenue hurdle rules of thumb Now that making a profit is harder, under-

standing your revenue hurdle has become

integral to running a hedge fund business.

But calculating it without the aid of a prime

broker – if such a conversation is to be avoid-

ed – is difficult. A prime’s expectations will be

dictated by its tier, as well as the size, strate-

gy and track record of the client (the relation-

ship less so for all but the largest and longest

running funds), but other factors, such as a

fund’s ‘vintage’, i.e. how it compares to funds

launched during the same year or economic

period, will also contribute. Below are a few

contemporary rules of thumb.

1) Top tier prime / established manager

HFM Insights research suggests the biggest

primes will expect to receive at least $300-

400k in revenue annually from their estab-

lished clients. Funds not reaching these

heights have been asked to write cheques for

the difference or risk being dropped. One Lon-

don-based COO of a sub-billion-dollar man-

ager said that he wanted to pay their top tier

primes at least $1m per year. “If you’re a sin-

gle vehicle paying $1-2m per year or above,

you are a top tier client,” he said. “$600-700k

would be borderline”. Before the crisis, top

tier primes had a host of larger clients gen-

erating at least $5m a year – failing to hit this

figure could have seen a manager miss the

cut for the industry’s biggest cap intro events.

2) Top tier prime / emerging manager

A significant shift in the past 12-18 months,

2.3 Managers who know how much revenue their prime brokers expect them to generate, 2017

Source: HFM Insights Operations Survey Q2 2017

300+700=

330+670=

Managers who know their prime broker’s revenue hurdles

Managers who have discussed revenue hurdles with their prime brokers

No Yes

30% 70%

33% 67%

Just over two thirds of the COOs

HFM Insights surveyed said revenue

hurdles were something they and their

prime had openly discussed

18 19

2.4 Manager confidence in meeting their prime brokerage revenue hurdles, 2017

0%

10%

20%

30%

40%

50%

Very con�dent Somewhat con�dent Not con�dent

Firm AuM >$1bn

Firm AuM <$1bn

Source: HFM Insights Operations Survey Q2 2017

Mifid II is introduced. Not only are affected

firms unsure what their itemised prime bro-

kerage bills will look like, but how their in-

vestors will react if significant numbers are

on the lines dedicated to so-called value add

services, such as cap intro, consulting and re-

search. Such outcomes would result in some

uncomfortable conversations between man-

ager and investor, and some similarly uncom-

fortable conversations between client and

prime. In the era of unbundled fees, should

the fund be expected to pay for all prime bro-

kerage services? HFM Insights expects the

top tier primes are taking more ‘bets’ on

emerging managers, with several launch-

ing dedicated platforms. Typically, clients

on such platforms are given three years to

prove themselves profitable, after which

modest minimum revenue targets dependent

on strategy and vintage will be introduced.

Several interviewees praised Morgan Stan-

ley as being particularly flexible with regards

smaller managers, with no talk of revenues

and, unlike its tier one peers, no tail-off in ser-

vice during less fruitful periods. The COO of a

London-based emerging equity manager said

one large European prime broker requested a

$100k minimum from the outset.

3) Middle tier and mini-primes

Much depends on asset class and the age of

the fund, but prime brokerage clients at the

smallest providers are expected to generate

at least $50-100k per year. Slip too far below

$50k and profitability becomes an issue for

even the nimblest of mini-primes. In terms of

fund AuM, there appears to be a cut-off point

of about $5m after which service levels plum-

met. One manager whose fund dipped below

$5m AuM only saw service at his tier three

prime resumed once they had received a top-

up from the vehicle’s main investor tipping

them back over $5m. Revenue hurdles “used

to be the elephant in the room, but now it’s

a frank discussion,” said an executive at one

mini-prime broker. COOs of even the larger

firms understand and appreciate an open ap-

proach, he added.

Unbundling fees The way managers who engage with Europe-

an investors or trading with European broker-

age desks are charged for prime brokerage is

also set to change, as fee unbundling under

Revenue hurdles used to be the

elephant in the room, but now it’s a

frank discussion. COOs of even the

larger firms understand and appreciate

an open approach

18 19

2.5 The most important prime broker attributes according to hedge fund managers, 2017

0%

10%

20%

30%

40%

50%

Clie

nt se

rvic

es

Secu

ritie

s len

ding

Stab

ility

of fi

nanc

ing

Exec

utio

n

Brea

dth

of se

rvic

e

Bran

d st

reng

th

Capi

tal i

ntro

duct

ions

Inve

stor

exp

ecta

tions

Tech

nolo

gy p

latf

orm

Cost

of fi

nanc

ing

Mar

ket a

cces

s

Cons

ultin

g

Rese

arch

Analyst Note: Respondents were asked to pick three attributes each. Source: HFM Insights Operations Survey Q2 2017

Core attributes

Value add services

20 PB

2.6 Managers willing to pay for value add prime brokerage services, 2017

developments in Europe to turn this question

into a central issue globally.

What is the value of value add? The knock-on effects of Mifid II are to be felt

first by prime brokers’ hedge fund consulting

teams, HFM Insights research suggests. Sur-

vey respondents asked to identify the most

important attributes of a prime brokerage

voted overwhelmingly for ‘Client Service’,

while ‘Consulting’ and ‘Research’ received

the fewest votes of all (Exhibit 2.5). Estab-

lished managers are particularly unconvinced

by the value of consulting, with one US-based

COO suggesting that the knowledge base of

most teams was too low to be of value to ex-

perienced hedge fund professionals. These

teams “wouldn’t be your first port of call”

for the types of questions they were creat-

ed to assist with, he said. With relatively few

chances still taken on emerging managers,

consulting teams face an uphill battle to stay

relevant.

Few managers HFM insights interviewed ex-

pected primes to start monetising value add

services, and yet, as fees are unbundled, mon-

etary values will need to be assigned. Certain-

ly, the value of cap intro is easier to calculate.

Managers, however, are split as to its worth

– less than half of operations professionals

surveyed said they would pay for the service

(Exhibit 2.6). The COO of one long-running US

manager with about half a billion dollars in

AuM said that he wasn’t convinced they were

receiving a good cap intro service “even when

he pushed for it”. He described the benefit as

a fifth investor meeting if the manager had al-

ready secured four and was struggling to gain

one more.

Home truths for cap introManagers know two uncomfortable truths

about cap intro:

1. It is generally given to funds that don’t

need it and not to those that do

2. It is self-serving insomuch that bigger cli-

ents mean bigger revenues

Primes know managers are aware of this, but

if primes are only providing the best cap intro

service to their best clients, and their best cli-

ents are best positioned to drive down fees,

how will they price the service for smaller

clients? The biggest effects of fee unbundling

on the prime-client relationship will, there-

fore, be to expose the disparities between

the two sides in the value they assign servic-

es such as cap intro, and to exacerbate the

frustrations of those managers feeling under-

served. Expect this issue to prove a key source

of tension in the years to come.

Product size - $10 AuM46+54+N 19+81+NCap Intro Consulting

Yes46%

No54%

No81%

Yes19%

Source: HFM Insights Operations Survey Q2 2017

Consulting teams

“wouldn’t be your first

port of call” for the types

of questions they were

created to assist with

SECTION 3

SELECTION AND OVERSIGHT

Throughout our interviews with hedge fund professionals, one observation in particular was oft repeated: the relationship between prime broker and client has become increasingly “business-like”. Certainly, the drivers behind the recent increases in fees – the result of external factors rather than internal policy – have given primes reason to be hard-headed, and managers have responded in similar fashion. But although the prime brokerage environment may resemble a meritocracy, it does not mean that primes are being selected, dropped and/or saved based purely on quality of service.

22 23

All changeAs has been discussed, the prime-client rela-

tionship has endured a rocky few years. Monog-

amy has long been dispensed with and both

sides are on the lookout for more attractive

opportunities. Among the hedge fund firms

surveyed for this report, more than 70% had in

the last 18 months either replaced a prime bro-

ker, placed one on watch and/or reduced their

balance (Exhibit 3.1). That a greater proportion

had added one or more prime brokerage rela-

tionship (37%) than severed one (30%) sug-

gests the multi prime model, if not the industry

at large, remains in good health.

The undimmed power of tier oneOne thing that hasn’t changed is the importance

of brand. Despite the break-up of the duopoly and

the improvement in service generally, hedge fund

managers of all sizes are as keen as ever to ensure

that at least one of their primes is considered ‘tier

one’. Why? The advantages are twofold. First-

ly, and perhaps most importantly, investors still

consider a prime’s brand and reputation during

the due diligence process. Funds may not need

all the ‘bells and whistles’ of a tier one prime, but

the perception is that investors still want to ‘tick a

box’ when it comes to service providers, said the

COO of one US-based sub-billion-dollar manager.

Another interviewee suggested investors were

being less flexible on this, not more. Tier one sim-

ply means fewer awkward questions.

Secondly, the primes at the very top are still

considered to have a materially better service of-

ferings than their peers. Managers HFM Insights

interviewed were split as to the extent this

was true. Most agreed that the very largest US

primes had the most advanced technology plat-

forms and best-quality staff. As one UK-based

COO put it, Goldman Sachs and Morgan Stan-

ley have been in the game the longest, spent

the most money and been particularly quick to

strengthen their balance sheets in the wake of

Basel III. They also offer the greatest range of

services and the biggest cap intro events. Many

managers will hire both in some capacity if pos-

sible – their combined star power and expertise

(including tips for investor pitches) are worth the

small risk of the two teams butting heads.

But HFM Insights also found a broad assump-

tion that everyone gets a comparable service.

Echoing the sentiments of several managers in-

terviewed, one former top tier prime brokerage

executive stated that the service had been com-

moditised, and the only difference was branding

and the quality of staff a manager deals with.

Mini primes, non-bulge bank primes and the

firms that started as FX brokers advertise nimble,

customisable services, and are no longer tied to

limited markets, but have access to tens of thou-

sands of assets across the globe. For many funds,

there are no practical disadvantages from part-

nering with a mini prime and their benefits can be

enjoyed in tandem with those of a tier one.

Exhibit 3.1Analyst Note: 18-month period in question is from January 2016 to June 2017.

3.1 Changes to prime brokerage relationships in the past 18 months, 2017

Source: HFM Insights Operations Survey Q2 2017

0%

5%

10%

15%

20%

25%

30%

35%

40%

Added one or more prime broker relationship

Severed one or more prime broker

relationship

Reduced assets at one or more prime broker

Placed one or more prime broker

‘on watch’

Did not place 'on watch', sever a relationship or

reduce assets

22 23

3.2 Perceived tier of notable prime brokers according to hedge fund managers, 2017Source: HFM Insights Operations Survey Q2 2017

Exhibit 3.2 Analyst Note: Respondents were asked to pick the tier (1-3) they thought best conveyed the status of a prime brokerage provider.

Who is in tier one?Exhibit 3.2 offers a flavour of how managers

perceive the industry’s main prime brokerage

providers. Unsurprisingly, Goldman Sachs and

Morgan Stanley occupy the top two spots.

But greater insights can be gleaned from the

spread below them. JP Morgan – currently the

second-largest prime broker in the US and sec-

ond-largest primes services revenue generator

globally – was regularly cited during research

interviews as a tier one prime and the only pro-

vider that could currently be considered in the

same bracket as the historical duopoly. The sur-

vey results bear this out: JP Morgan received

80% of its votes for tier one, and was the only

prime outside the top two not to receive any

votes for tier three.

Other notable providers may have to wait

before being admitted to the top table. Cred-

it Suisse, Bank of America Merrill Lynch, UBS,

Deutsche Bank and Citigroup all received tier

one voting percentages between 65% and

40%. For most of the providers in the list’s low-

er echelons the consensus erred towards tier

two, although all primes picked up votes across

multiple tiers (12 providers received votes in all

three). The survey’s results suggest only BTIG,

Cowen Group and Global Prime Partners can be

comfortably classed as tier three. Even then, all

three received a few votes each for tier two.

0%

20%

40%

60%

80%

100%

Mor

gan

Stan

ley

Gol

dman

Sac

hs

JP M

orga

n

Cred

it Su

isse

Bank

of A

mer

ica

Mer

rill L

ynch

UBS

Deu

tsch

e Ba

nk

Citig

roup

Barc

lays

HSB

C

BNP

Parib

as

BNY

Mel

lon/

Pers

hing

Nom

ura

Soci

été

Gén

éral

e / N

ewed

ge

SEB

Wel

ls F

argo

Jeffe

ries

Fide

lity

BTIG

Cow

en G

roup

Glo

bal P

rime

Part

ners

Tier 1 Tier 2 Tier 3

24 25

How funds are using tier one primesThis infatuation with ‘tier one’ has meant that,

even as the industry shifts towards the use of

cost-effective mini primes, managers of all siz-

es are doing their utmost to hold on to at least

one tier one relationship. A London-based ex-

ecutive at one mini prime broker said their cli-

ent roster was divided fairly evenly into three

groups:

1) The cost-cutter

Established managers that have dropped one

of their multiple tier one prime brokers and

added a mini prime for non-core services;

2) The go-getter

Emerging managers that start out with one tier

one prime and one mini prime to attract and

appease investors while benefiting from less

costly services; and

3) The no-choicer

Smaller managers – emerging and established

– who have decided or needed to sever their

top tier providers in favour of multiple mini

prime relationships.

Several smaller managers HFM Insights in-

terviewed stressed the importance of having

a tier one prime brokerage relationship early

on in their lifecycle if possible. The COO of one

sub-$100m US-based manager with one top-

tier prime, one mini prime and one clearing ac-

count said he planned to add a second tier one

prime as soon as it was economically viable.

This ‘dual model’ would not only provide the

firm with additional counterparty security –

perceived or otherwise – but, more important-

ly, greater negotiating power on fees. It would

become feasible to add a second tier one pro-

vider only once the firm hits AuM of $150m, he

suggested.

Understand your ‘snowflake’ There is paradox at the heart of contemporary

prime brokerage. On the surface, service quality

appears similar. But also, each prime broker has

a distinct style that needs to be understood in

order for an existing client to get the most from

the relationship or for a prospective client to be

taken on. One London-based COO at a multi-bil-

lion-dollar manager put it succinctly: “They’re

snowflakes.” Three notable ways this distinc-

tion can manifest itself are outlined below.

i) The blend of prime services that will gener-

ate revenue

If no two primes are alike, the same can be said

for hedge fund managers. Rules of thumb say

that most primes will fight for long/short eq-

uity mandates and be less enthused by credit

strategies and futures traders. But, with each

manager’s trading style slightly different and

each prime’s profit centre unique, mandates

will mean different things to different primes.

Understanding the combination of services, at

the right levels, that will grab a tier one prime’s

attention is vital to those funds on the cusp of

being accepted.

ii) The relationship a prime services team has

with its parent

Most apparent at the bulge bracket banks, sev-

eral managers HFM Insights interviewed had

experienced push-back on certain requests or a

squeeze on prices and service levels that were

3.3 Annual net new prime brokerage mandates at top three US providers, 2012-2016

Source: HFM Data

Analyst Note: Data combined from US (data as of May/June 2017), Europe and Asia (data both as of February/March 2017) in-house PB surveys.

-120

-60

0

60

120

180

2012 2013 2014 2015 2016

-120

-60

0

60

120

180

2012 2013 2014 2015 2016

-120

-60

0

60

120

180

2012 2013 2014 2015 2016

Goldman Sachs

-120

-60

0

60

120

180

2012 2013 2014 2015 2016

-120

-60

0

60

120

180

2012 2013 2014 2015 2016

-120

-60

0

60

120

180

2012 2013 2014 2015 2016

JP Morgan

-120

-60

0

60

120

180

2012 2013 2014 2015 2016

-120

-60

0

60

120

180

2012 2013 2014 2015 2016

-120

-60

0

60

120

180

2012 2013 2014 2015 2016

Morgan Stanley

24 25

a result of pressure from on high. Some man-

agers said they felt the prime broker was on

their side, others less so. One interviewee said

the prime services team at one US prime bro-

ker seemed to be in a constant battle with the

wider division.

iii) The prime broker’s client service culture

Before the credit crisis, the few primes winning

business did so with a grin on their faces. After

all, with every new fund expected to hit several

billion dollars in AuM, and generate according-

ly impressive revenues, it paid to keep clients of

all sizes sweet. Today, though the relationship

is generally more formal, the style of service

varies by provider. Some tier one primes have

a reputation for allowing service levels to drop

in line with a client’s revenues, others are more

forgiving.

Style drift – Goldman versus Morgan When it comes to service culture, the nota-

ble dichotomy is Goldman Sachs and Morgan

Stanley. Goldman’s reputation for being de-

tails orientated has helped establish the firm

as the number one prime broker in the US, if

not the world, but it has also had a knock-on

effect in this era of austerity. HFM Insights in-

terviewees bemoaned Goldman’s varying ser-

vice levels and ‘small print’ costs. The COO at

one UK-based sub-$100m manager said that

at Goldman Sachs the “wining and dining”

dries up when performance does, but not so at

Morgan Stanley. “When we speak with Morgan

Stanley it’s more about the relationship. When

we speak with Goldman Sachs it’s a much more

numbers-driven conversation.”

Goldman’s focus on the bottom line means

smaller/emerging managers will experience

the sharp end of this contrast. Both the prime

brokerage industry’s top two providers have

made a concerted effort to take on more emerg-

ing managers in the past 12-18 months, but

HFM Insights research suggests Morgan Stan-

ley is more “open-minded” when it comes to

new clients: an executive at one mini prime said

they were more likely to see Morgan Stanley

competing for mandates than Goldman Sachs.

There’s no suggestion of nepotism though. In-

deed, Goldman partners launching their own

fund are expected to generate revenues as

quickly as all clients, a former executive said.

Morgan Stanley’s increased appetite for

start-up funds – demonstrated by their lenient

approach to revenue hurdles outlined in the

last chapter – has coincided with rising man-

date numbers at the firm. It saw a net increase

of more than 100 prime brokerage mandates

last year, well ahead of its nearest rivals (Ex-

hibit 3.3). Between Q2 2014 and Q2 2017, Mor-

gan Stanley added net 338 mandates globally,

compared to 122 at Goldman Sachs and 73 at

JP Morgan. How far this ‘cast the net wide’ ap-

proach translates to revenues remains to be

seen, but those funds that do go on to become

the industry’s next titans will, almost certainly,

be on the bank’s books.

3.4 Annual net new prime brokerage mandates at top three European providers, 2012-2016

Source: HFM Data

Analyst Note: Data combined from US (data as of May/June 2017), Europe and Asia (data both as of February/March 2017) in-house PB surveys.

-120

-60

0

60

120

180

2012 2013 2014 2015 2016

-120

-60

0

60

120

180

2012 2013 2014 2015 2016

-120

-60

0

60

120

180

2012 2013 2014 2015 2016

Credit Suisse

-120

-60

0

60

120

180

2012 2013 2014 2015 2016

-120

-60

0

60

120

180

2012 2013 2014 2015 2016

-120

-60

0

60

120

180

2012 2013 2014 2015 2016

Deutsche Bank

-120

-60

0

60

120

180

2012 2013 2014 2015 2016

-120

-60

0

60

120

180

2012 2013 2014 2015 2016

-120

-60

0

60

120

180

2012 2013 2014 2015 2016

UBS

At Morgan Stanley

it’s more about the

relationship; Goldman is

more numbers-driven

26 27

3.5 CDS spread of selected bulge bracket investment banks with prime brokerage unitsAnalyst Note: Calculation method modified for European banks at the end of 2014. Credit Suisse data only available from late 2014. Source: Markit

0

100

200

300

400

500

600

Jan 2013 Jan 2014 Jan 2015 Jan 2016 Jan 2017Jan 2011 Jan 2012

Goldman Sachs Morgan Stanley JP Morgan Deutsche Bank UBS Credit Suisse

26 27

Monitoring your primesIn Europe, the spectre of credit risk loomed large

in 2016. But if, as media reports suggested,

Deutsche Bank lost nervous clients to rivals last

year, it made up the numbers elsewhere (Exhib-

it 3.4). One fund of hedge funds manager HFM

Insights interviewed said they were monitoring

all counterparties of all underlying funds dur-

ing that period such were the concerns about

the risks spreading. Some funds using Deutsche

Bank had closed relationships, others had re-

duced assets. According to HFM data, only UBS

among Europe’s top three providers saw a net

decline in mandate numbers last year. Deutsche

Bank saw net declines in 2015, the year primes

were reported to be dropping smaller clients;

and 2013, the year managers and investors re-

acted to Basel III.

A bank’s CDS spread, then, is an important

data point for managers monitoring their prime

brokers. COOs at some of the more sophisticat-

ed managers will have ‘hard limits’ – numerical

thresholds that when breached raise red flags –

but HFM Insights research suggests most COOs

take a ‘low touch’ approach, monitoring the CDS

spread of a prime’s parent bank manually and in-

tervening when it starts to deviate from the his-

torical norm. Exhibit 3.5 demonstrates just why

Deutsche Bank clients, and to a lesser extent

Credit Suisse clients, were so concerned during

2016, and why all managers were nervous dur-

ing the ‘Eurozone Crisis’ of 2011-2012.

There are two additional takeaways from Ex-

hibit 3.5 worth noting. Firstly, the strong corre-

lation in CDS spread between Morgan Stanley

and Goldman Sachs during 2016 – the primary

reason some managers are now taking a ‘one

but not both’ approach to the pair, choosing to

disperse counterparty credit risk by adding a

less correlated European prime brokerage pro-

vider, such as Credit Suisse, often as a back-up

or ‘paper’ prime. And secondly, the relatively

steady numbers for JP Morgan over the last

five years – likely a contributing factor to its re-

cent growth in prime brokerage business. CDS

spread, stock price, credit rating and – more

recently – a Bloomberg score combing several

factors, are all used by managers to monitor

the credit worthiness of their primes (Exhibit

3.6).

Ranking your primesThe data managers are using to monitor and

compare primes is also being used to rank them.

For example, many COOs at multi-billion-dollar

managers will have reams of data comparing

all their primes on a monthly or quarterly basis

on cost, accuracy, timing and client satisfaction,

giving them the ability to rank their primes over-

all and across multiple variables. These rankings

can then be used to negotiate fees and improve

service levels. This negotiating power is perhaps

the biggest benefit of the ‘multi’ and ‘dual’ prime

models for managers with several top-tier

primes providing comparable services.

Hedge fund firms running managed accounts

wishing to make use of such rankings for clear-

ing brokers must do so indirectly. Here, man-

agers disappointed in the performance of the

clearing broker cannot make a change as the

counterparty has been appointed by the in-

vestor. However, the concept of ranking still

applies, albeit with an additional level. In this

example, the rankings are presented to the in-

vestor who is then encouraged to replace the

broker or press them for improvements.

3.6 Prime brokerage provider stability matrix, 2017

Prime brokerage provider HQ

Bloomberg 1-year default rate,

11 August 2017 Credit score (S&P –

local currency LT) S&P Rating

CDS spread, 1 Aug 2017

(bps)

CDS spread 5-year high

(bps)

Stock price, 1 Aug 2017

(USD)

Stock price 5-year low

(USD)

Credit Suisse AG Swi 0.23% A (2-Jul-13) Stable 61.7 179.0 (22-Feb-16)*

15.5 10.46 (8-Jul-16)

Deutsche Bank AG Ger 0.30% A- (28-Mar-17) Negative 81.5 269.3 (11-Feb-13)

18.1 11.48 (29-Sep-16)

Goldman Sachs & Co. LLC US 0.05% A+ (16-Dec-16) Stable 65.9 156.4 (11-Feb-13)

227.0 97.81 (2-Aug-12)

JP Morgan & Co. US 0.01% A- (2-Dec-15) Stable 47.4 109.6 (11-Feb-13)

93.0 30.76 (2-Aug-12)

Morgan Stanley US 0.04% BBB+ (2-Dec-15) Stable 59.9 157.6 (11-Feb-13)

47.2 13.03 (2-Aug-12)

UBS AG Swi 0.07% A+ (6-Jun-16) Stable 26.0 99.9 (11-Feb-13)

17.6 12.23 (7-Jul-16)

Source: Various

Exhibit 3.6Analyst Note: *Credit Suisse data only available from late 2014.

28 PB

If the prime broker-hedge fund manager

relationship has always been a numbers

game, it is only recently that the players

have started talking openly about the rules.

Economic forces have seen subject matters

that were previously taboo – such as revenue

hurdles and fees – become formal discussion

points during meetings, giving client-prime

interaction a more ‘business-like’ feel. Prof-

its are king, and all but the most impressive

courtiers are feeling the pressure to perform.

But the new status quo is also working in

the client’s favour. Bank-owned primes may

be confident enough in their balance sheets

to take bets on smaller clients again, but they

are not in a position to shun profitable busi-

ness. As prime brokers ramp up their search

for the star clients of tomorrow, many hedge

funds are benefiting already. Funds trading

balance-sheet-friendly AuM are splitting

their core business between multiple ‘tier

one’ providers, winning fee concessions by

creating service rankings and applying pres-

sure accordingly. Fee transparency intro-

duced under Mifid II may actually give man-

agers more ammunition.

Mini primes may have enjoyed an uptick

in business, and the quality of prime servic-

es generally may have improved, but de-

velopments have by no means diminished

the importance of having a ‘tier one’ ven-

dor. And, here, JP Morgan is providing some

much-needed competition. The US bank is

succeeding where Credit Suisse has thus far

failed – eating into the revenue and US mar-

ket share of the historical duopoly in a mean-

ingful way, and offering a credible ‘tier one’

alternative for core services. This is good

news for managers. A genuine three-way

tussle at the top will mean more negotiating

power for funds looking to put pressure on

their top-tier primes.

If JP Morgan does establish itself as part

of a triopoly, it will help crystallise a new

industry hierarchy, one that is more forgiv-

ing of fund than prime. Lower-tier managers

may be welcomed by higher-tier primes, but,

with some of the sentiment drained from the

client-prime relationship, lower-tier primes

will struggle to attract higher-tier new clients

or prevent clients from leaving as they grow.

Ultimately, client perks are being replaced by

service transparency – and that is something

all serious managers can get on board with.

CONCLUSION

PB 29

Section 1Exhibit 1.1: Timeline of key events in prime brokerage industry, 2011-2017, HFM

Insights (Page 8)

Exhibit 1.2: Split and sole prime brokerage mandates, 2017 vs 2012, HFM Data

(Page 9)

Exhibit 1.3: Sources of tension – selected regulations, 2017, HFM Insight (Page 10)

Exhibit 1.4: Average client RAUM of prime brokerage clients, 2013-2017, HFMWeek,

Alphapipe (Page 11)

Exhibit 1.5: New launch prime brokerage business, 2016, HFM Data (Page 12)

Exhibit 1.6: Notable recent hedge fund launches, 2015-2016, HFM Insights (Page

13)

Section 2Citation: The evolving dynamics of the hedge fund industry – 2015 Global Hedge

Fund Investor Survey, EY (Page 15)

Exhibit 2.1: Prime broker AuM by strategy, 2017, HFM Data (Page 15)

Exhibit 2.2: Prime brokers ranked by global revenue, 2013-2016, Coalition (Page 16)

Exhibit 2.3: Managers who know how much revenue their prime brokers expect

them to generate, 2017, HFM Insights (Page 17)

Exhibit 2.4: Manager confidence in meeting their prime brokerage revenue hurdles,

2017, HFM Insights (Page 18)

Exhibit 2.5: The most important prime broker attributes according to hedge fund

managers, 2017, HFM Insights (Page 19)

Exhibit 2.6: Managers willing to pay for value add prime brokerage services, 2017,

HFM Insights (Page 20)

Section 3Exhibit 3.1: Changes to prime brokerage relationships in the past 18 months, 2017,

HFM Insights (Page 22)

Exhibit 3.2: Perceived tier of notable prime brokers according to hedge fund manag-

ers, 2017, HFM Insights (Page 23)

Exhibit 3.3: Annual net new prime brokerage mandates at top three US providers,

2012-2016, HFM Data (Page 24)

Exhibit 3.4: Annual net new prime brokerage mandates at top three European pro-

viders, 2012-2016, HFM Data (Page 25)

Exhibit 3.5: Bank CDS spreads of top 6 prime brokerage providers, 2011-2017,

Markit (Page 26)

Exhibit 3.6: Prime brokerage provider stability matrix, 2017, Various sources

(Page 27)

EXHIBITS AND CITATIONS

About HFM Insights HFM Insights is the new research and analysis service by Pageant Media,

sitting within the company’s hedge fund intelligence network, HFM. The

division produces research reports and analytical articles on a variety of

topics in the global hedge fund industry, including business operations,

investor relations, technology and regulation. Leveraging Pageant’s

wealth of data and news sources, and with access to the HFM network’s

vast membership, HFM Insights is uniquely positioned, offering exclusive

surveys and expert commentary.

Report Authors Tony Griffiths

Head of Research

+44 (0) 20 7832 6649

[email protected] www.hfm.global

Stuart M. Kinnaird

Research Analyst

+44 (0) 20 7832 6605

[email protected]