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Client-oriented Management
[NOUN] 1. FOCUS on serving clients with solutions tailored to individual needs and integrating it into business model 2. Commitment to devote our PASSION in helping clients thrive with fundamental reform in organizational culture
3. Pursuit of mutual success with clients as a reliable partner based on long-term TRUST relationship
About Samsung Securities
Client-oriented Management 01
Letter from the CEO 08
Management Team 11
Company Profile 12
Business Overview 15
Sustainable Management
Our Stakeholders & Issues 22
Corporate Responsibility 24
Corporate Governance 25
Risk Management 27
Ethical Management 30
Customer Satisfaction 31
For the Employees 33
For the Community 36
Financial Performance 39
Overview 40
Business Performance 41
Risk and Capital Adequacy 45
Financial Information 48
Appendix 59
Significance of the ReportEvery year, Samsung Securities shares information about its management performance, business strategies, and sustainable management activities with its stakeholders through the production of an in-depth report.
Reporting PeriodThis report covers the periods from April 1, 2013 to December 31, 2013 (expressed as FY 2013) and January 1, 2013 to December 31, 2013. It includes data from the past three years whenever it has been deemed to be necessary for the understanding of business trends. It also contains some qualitative data that includes activities during the first half of 2014.
Scope of ReportingThis report covers activities at our headquarters, domestic branches, and overseas subsidiaries. Our overseas operations have been excluded from the discussion of environmental data due to the difficulty in collecting them.
Reporting Principles and AssuranceThis report has been prepared in accordance with the Global Reporting Initiative G3.1 Guidelines and the GRI Financial Services Sector Supplement. Its contents have been assured independently by a third-party entity. Details regarding the GRI guidelines and the assurance information are both outlined in the index on pages 62-65 and pages 60-61 respectively.
Samsung Securities is the first South Korean financial company to be listed in the Financial Services sector of the Dow Jones Sustainability Index World, also known as DJSI World.
Samsung Securities is a signatory to the Carbon Disclosure Project, or CDP. We encourage other firms in South Korea to participate in this.
Samsung Securities is committed to putting its toppriority on clients by redoubling its emphasison client-oriented management.
In 2014, we will address five key issues focused on client-oriented management. They include:
FOCUS inspired by Clients
Samsung Securities Report 2013 Client-oriented Management 02.03
- Align financial advice with client investment goals- Provide sufficient and thorough information about investment products- Offer consistent after-sales service for customer satisfaction- Strive for professionalism as wealth manager- Reflect client interests in financial advisor evaluations and compensation
Samsung Securities Report 2013 Client-oriented Management 04.05
Samsung Securities is committed to enhancingclients’ financial well-being.
We always put our clients’ needs first. In order to provide our clients with best-in-class financial products, we screen financial products exhaustively through our Product Selection Committee. We will also reflect clients’ return on investment as a key performance indicator for financial advisors. Our focus on clients will also be recognized by introducing a performance-based fee structure to a wider range of financial products and services.
PASSION inspired by Clients
TRUST inspired by Clients
Samsung Securities Report 2013 Client-oriented Management 06.07
Samsung Securities does not only concentrate on selling financial products, but also on strengthening clients' trust through consistent after-sales management activities.
We offer our clients a full range of information regarding market trends and strategies through both regular and special after-sales reports on all our recommended products. We also provide optimized follow-up service through our company-wide Client Management Committee.
In 2013, we had to contend with recession amid continuing uncertainties in the world
economy such as slowing growth in China, the possibility of US tapering its quantitative
easing. The average daily trading value of South Korea’s stock market fell to the KRW 5
trillion (half of its 2011 high), while the value of the domestic fund market remained stable
at 2007 pre-crisis level of KRW 330 trillion. More than a third of South Korean securities
brokers recorded losses and many were put up for sale.
Regardless of our effort to attract client assets and reduce expenses, FY 2013 net revenue
and net profit recorded KRW 557.9 billion and KRW 11.0 billion, respectively as brokerage
commission and bond sales dropped.
Despite this challenging environment, we firmly believe that corporate responsibility plays
a crucial role in our long-term success as a business and as a partner to our clients. We
therefore strive to incorporate social responsibilities into every aspect of our work and
maintain a prudent taking of risk in line with our strategic priorities.
Our social contribution activities, carried out by 123 volunteer teams across the country,
are designed to meet the needs of the communities in which we operate. We also in-
creased our caring and sharing projects, such as providing free retirement planning and
no-cost donation consulting services. These activities have proven to be a major means of
enhancing our leadership in the area of sustainable management. Last year, we became
the only company in the domestic financial industry to be confirmed as a member of Dow
Jones Sustainability Index World for the fourth consecutive year.
In 2014, despite a gradual recovery in the global economy, South Korea is likely to contin-
ue experiencing low growth due to weak consumer demand and continued sluggishness
in the real estate sector.
We expect competition in the stock market to intensify as securities brokers increase their
focus on selling products on mobile platforms and trading-value growth remains low. The
introduction of fund supermarkets will also present challenges for the financial products
market, while the securities industry as a whole will likely see more alliances and mergers.
Client assets (In trillions of KRW)
117.5HNWI clients (Thousand persons)
80 Kim SukPresident and Chief Executive Officer
“Samsung Securities will consolidate its position as South Korea’s leading securities firm by realigning its management system for clients to understand that they are our highest priority. We also intend to develop a number of new growth engines.”
Samsung Securities Report 2013 Letter from the CEO 08.09
We believe, however, that strongly capitalized banks with a clear and demonstrated client
focus will have a competitive advantage.
Here at Samsung Securities, client-oriented management remains our highest priority. We
will concentrate on building client trust by making dramatic innovations to our organizational
culture, business systems, and operating processes. These will include strengthening our
expertise in private banking, increasing head office assistance for clients, and enhancing
online systems and contents. These steps will help us secure a stable revenue base by
attracting new clients and increasing the value of their assets.
We will also focus on the implementation of our integrated bank strategy on increasing the
market share in wealth management and strengthening our competitiveness in future growth
drivers, such as corporate lending and prime brokerage.
In the face of stagnant markets, our integrated business model will adjust to achieve resilient
and sustainable long-term growth via continuing cost reduction and enhancing productivity
through process innovation.
We will also make efforts to provide the right developmental opportunities based on
individual and organizational needs for our employees. Besides prudent approach to
employee strategy, we firmly believe that corporate responsibility plays a crucial role in our
long-term success as a business. We therefore endeavor to incorporate our approach into
activities including “Dream-maru,” an economy class for youth, and “YAHO” community
service team.
Although we expect the market environment will remain uncertain in 2014, Samsung
Securities will do its utmost to maintain its position as the leading South Korean financial
player, committed to achieve strong, safe, and continuous growth that will ensure our clients’
trust. Rather than to blame such a challenging environment, we will stay firm, facing the
future with a belief in the value of creativity, innovation, and confidence.
We would like to sincerely thank all our clients, shareholders, employees, and other
stakeholders at all levels for their exceptional contributions and continued support.
Yours sincerely,
> 3
> 1
> 2
>1. Kim Nam Soo, Executive Vice President and Head of Management Support Division >2. Yun Seok, Executive Vice President and Head of Wholesale Division >3. Lee Sang Dae, Executive Vice President and Head of Retail Division
Samsung Securities Report 2013 Management Team 10.11
Kim SukPresident and Chief Executive Officer
Samsung Securities has always been a pioneer in the development of the capital market in South Korea, achieving industry-leading securities firm title and acquiring several industry records in the process—including being the first to sell mutual funds and equity-linked securities, and establish client assets over KRW 100 trillion. We are also recognized at home and abroad as a trendsetter in customer satisfaction, sustainable management, and management excellence.
Awards and Accolades in 2013
History
Business Milestones
1982Established as Hanil Investment & Finance
1988Issued IPO on Korea Exchange
1998First South Korean securities firm to sell mutual funds
1991Changed company name to Kookje Securities 1992Incorporated into Samsung Group 1996Established Samsung Securities Europe in London1998Established Samsung Securities America in New York City
Samsung Securities Value Statement proclamation ceremony
Introduced Next Generation System, similar to those of high-quality international financial corporations
Transferred Shanghai representative office to Beijing
2003Changed business model to wealth management2004First securities firm to sell ELS (Equity Linked Securities) 2005Designated all sales staff as private bankers (PB) 2008Established strategic alliance with Rothschild2009Announced new brand management
Changed Tokyo representative office to branch
Launched “SNI,” a premium brand for UHNWI clients
Retail client assets surpassed KRW 100 trillion, the first in South Korea
Net revenues surpassed KRW 1 trillion
Declared “Empathy 36.5” customer satisfaction campaign
Launched Samsung POP Golden Egg Account and sales surpassed KRW 1 trillion
First securities firm to obtain “AA+ (Stable)” rating from Korea Investors Service
Increased capital2000Merged with Samsung Investment Trust and Securities2001Established Samsung Securities Asia in Hong Kong2002Opened Shanghai representative office2009Raised capital in Samsung Securities Asia
Began offering post-retirement wealth management services at all branches
1982~ 2011~1990~ 2012~2000~ 2013~2010~
Customer Satisfaction• Ranked first in Securities category in Korean
Customer Satisfaction Index survey conducted by Korea Management Association Consulting for eighth consecutive year
• Ranked first in Korea Standard Service Quality Index survey conducted by Korea Standards Association for sixth consecutive year
• Ranked first in National Customer Satisfaction Index survey conducted by Korea Productivity Center for
eighth consecutive year• Ranked first in Securities category in Korean Net Promoter Score survey conducted by KMA Consulting for seventh consecutive year • Won grand prize in Customer Satisfaction category at Aju Business Daily Securities Awards
Sustainable Management• Best company in Financial Services Sector of DJSI Korea for fifth consecutive year • Listed in Financial Services Sector of DJSI Asia Pacific for fourth consecutive year• Listed in Financial Services Sector of DJSI World for fourth consecutive year, the first for a South Korean financial company
Management Excellence • Named Best Securities House by Maeil Business Newspaper• Won grand prize in Wealth Management category at 2013 Herald Business Capital Market Awards • Won first prize at 2013 Korea Securities Awards from
Seoul Economic Daily• Won first prize in Wealth Management category at Asia
Capital Investment Awards from Asia Business Daily
Brand• Ranked first in Securities category in Korea Brand Power
Index survey conducted by KMA Consulting for fifteenth consecutive year (for Samsung Securities POP)
• Ranked first in Securities category in National Brand Competitiveness Index survey conducted by Korea Productivity Center for tenth consecutive year
Research and IB• Awarded grand prize at 2012 Best Report of Korea Awards
from Money Today (for Samsung Small-Cap Team) • Won “Deal of the Year” award at tenth Korea IB Awards by
Money Today • Ranked first in evaluation of research centers by Herald Business
Key Indicators
Total assets (In trillions of KRW)
FY 2003
6.3 20.5FY 2013
Net capital ratio (%)
FY 2003
369 636FY 2013
HNWI assets (In trillions of KRW)
FY 2003
17.9 59.4FY 2013
* Clients with deposits of KRW 100 million or more
Samsung Securities Report 2013 Company Profile 12.13
Business Overview
Wealth Management
Sales & Trading
Investment Banking
Financial Highlight Consolidated Separate
Balance Sheet Summary Total assetsTotal liabilitiesTotal equityTotal equity (controlling interest)
Earnings Summary Net revenue Brokerage commissions Salescommissionsonfinancialinstruments Underwriting and advisory fees Trading and interest income Other Commission expensesOperating expenses Personnel expenses Depreciation Selling, general, and administrative expensesNon-operating incomePretax incomeIncome tax expensesNetprofitNetprofit(controllinginterest)
Financial ratios and common share dataReturn on equity (controlling interest)Return on assetsEarnings per share (in KRW)Diluted EPS (in KRW)Dividend per share (in KRW)
Client assets (In trillions of KRW)Company basisReporting basis
Personnel and branches Number of employees NumberoffinancialadvisorsNumber of domestic branches
FY 2013
20,535.617,098.4
3,437.23,295.8
557.9211.0279.8
24.0 37.918.5
[13.4]519.2268.3
37.2213.6
[3.0]35.711.624.011.0
0.4%0.1% 148 148 650
117.5 185.5
3,132 1,032
98
FY 2012
19,480.915,998.43,482.53,342.7
965.6302.8333.529.6
297.821.1
[19.3]728.0382.348.6
297.1[4.7]
232.852.1
180.7163.7
5.0%0.9%
2,200 2,200
700
116.5 185.0
3,476 1,141
105
YoY Change (%)
+5.4%+6.9%-1.3%-1.4%
-42.2%-30.3%-16.1%-18.9%
-87.3%-12.2%-30.7%-28.7%-29.8%-23.4%-28.1%
- -84.7%-77.6%-86.7%-93.3%
-4.5%p-0.8%p-93.3%-93.3%
-7.1%
+0.9%+0.3%
-9.9%-9.6%-6.7%
FY 2012
18,382.515,065.8
3,316.73,316.7
780.1271.4206.8
29.5 264.5
37.5[29.7]601.4313.5
43.2244.7
[9.0]169.6
39.1130.6130.6
4.0%0.8%
1,755 1,755
700
116.5 183.5
3,116 1,141
105
FY 2013
19,505.016,232.3
3,272.73,272.7
430.9188.8179.7
24.025.633.9
[21.1]423.7215.0
33.4175.3
1.68.80.48.48.4
0.3%0.1% 113 113 650
117.5 184.1
2,773 1,032
98
YoY Change (%)
+6.1%+7.7%-1.3%-1.3%
-44.8%-30.4%-13.1%-18.8%-90.3%
-9.5%-28.8%-29.6%-31.4%-22.8%-28.4%
- -94.8%-98.9%-93.6%-93.6%
-3.6%p-0.7%p-93.6%-93.6%
-7.1%
+0.9%+0.3%
-11.0%-9.6%-6.7%
*Netrevenuereferstooperatingincomeafterfinancialfees,tradingcommissions,andKoreaFinancialInvestmentAssociationmembershipfeeshavebeendeducted.
FY 2013 Economic Value Trends (Separate) (In billions of KRW)
(In billions of KRW)
Non-operating income
2.4 Depreciation
33.4
Subcontractors
66.6 Other operating expenses
28.8 Landlord
31.9 Government
0.4 Media
13.0
Local communities/NGOs
0.8
Shareholders
7.4
Internal reserves
0.9 Insurance
3.7
Interagency
28.0
Net revenue
430.9
Employees
218.3
Netprofit
8.4
(Excluding donations) (Insurance premiums) (Donations)
(Dividends)(Miscellaneous expenses)
(Rental costs) (Utility costs) (Corporate taxes) (Advertising expenses)(Wages, pensions, employeebenefit
expenses and training costs)
Samsung Securities Report 2013 14.15
Our wealth managment services are designed to meet the varying needs of each and every client. It includes a broad assortment of investment options, such as equities, bonds, and funds, all of which are available through our network of branch, online, and call center channels.
In 2013, Samsung Securities recorded YoY declines in sales and income due to reduced trading values and commission rates. Despite this, our number of clients with deposits in excess of KRW 100 million rose. We also increased our market dominance in the high-profit offline stock brokerage sector.
In 2014, we will achieve mutually beneficial growth with our satisfied clients by emphasizing the need for client-oriented operations. This will include offering them a broad range of wealth manage-ment financial instruments from both home and abroad that will ensure an enhanced rate of return on their investments. We will also maximize our clients’ level of satisfaction by developing more on-line and offline sales models, and make improvements to our private banker training programs.
Samsung Securities launched its SNI service in 2010 by making enhancements to its already-exist-ing private banking services. It evolved into an organization that is exclusively dedicated to offering our UHNWI clients the ultimate in wealth management services and solutions in 2012.
SNI’s clients enjoy a wide range of custom-tailored wealth management services, led by a team of private bankers who work exclusively with our UHNWI clients. We also established an SNI Advisory Group consisting of specialists in such areas as investment strategies, legal matters, taxation, and real estate.
Samsung Securities’ leadership in the increasingly competitive UHNWI market is a result of the com-prehensive range of custom-tailored services that we are able to offer in the area of individualized wealth management. In 2014, we will offer our UHNWI clients an even greater choice of services and products.
Wealth ManagementThe leader in client-oriented wealth management
Samsung Securities boasts a highly qualified team of financial advisors with the expertise and experience needed to provide clients with a wide range of financial products to help them thrive. We are dedicated to pursue success in line with clients' investment goals via sound and consistent risk management system.
The SNI service offers UHNWI clients the finest wealth management solutions and services designed by our highly professional team of private bankers. It features a broad range of specialized products and continuing commitment to long-term client relations management.
Long/Short Funds and Hedge FundsThese refer to the funds that offer stable earnings through such means as domestic equity long/short and arbitrage trading utilizing stock index futures. They are designed for investors wishing to realize higher earnings than market interest rates.
Global Asset Allocation FundsThese funds offer clients a high rate of return through the purchase of a broad range of global equities and bonds. Their performance is due in large part to our in-depth knowledge regarding economic outlooks, currency values, and government policies.
POP Unified Managed Account ServiceThis is a one-on-one customized advisory service in which our financial specialists offer their clients individualized portfolios consisting of both domestic and overseas assets. It includes a free rebalancing option whenever economic conditions change.
Total Care ProgramThis provides WM services to clients and their families in such areas as inheritances, successions, and family business inheritances. It also offers business owners a host of integrated financial solutions for their corporate funds and employee retirement pensions.
Dual Care ServiceOffered by our Advisory Group, this service goes beyond our regular PB services by analyzing our SNI clients’ portfolios and offering them in-depth investment solutions.
Noble Care ServiceThis highly sophisticated program helps to satisfy the lifestyle needs of our SNI clients in such leisure and entertainment areas as culture and the arts.
SNI, leading ultra high net worth individual market in South Korea
Samsung Securities Report 2013 Business Overview 16.17
Sales & Trading Investment Banking
Samsung Securities capitalizes on its strengths in research and analysis to offer domestic and foreign institutional investors a full range of services in the areas of equities, bonds, and derivatives. We seek both profitability and stability by coping with changes in the market and practicing enhanced risk management.
Samsung Securities delivers institutional clients a distinct value proposition by combining innovative and integrated solutions with a structured advisory process to create sustainable added value.
Our Sales & Trading operations include (a) Wholesale, which offers a wide range of financial prod-ucts, such as equities and derivatives, to domestic and overseas institutional investors and cor-porate clients; (b) Prime Brokerage, which offers such services as capital introduction, securities lending and margin loan for the more efficient management of hedge funds; and (c) Trading, which utilizes our equity capital efficiently and effectively and also manufactures structured products.
The Wholesale business sells foreign-currency bonds and securities derivatives. It also deals in equities, futures, and options. The prime brokerage business is a leader in the stock lending and equity swap markets, backed by the largest retail clients. The Trading sector supports sales for both individual and institutional clients by launching new products with various underlying assets and structures. It is also expanding its revenue bases in the product-linked management area, including ELS and DLS.
In 2014, the Wholesale business will add to its profitability by offering high-level research services in the stock brokerage area and a host of company-linking services, such as global and outbound conferences. It will also offer a large selection of product lineups, including overseas PEFs and se-curitized derivatives. The Prime Brokerage business will respond to market changes with the dereg-ulation of hedge funds. It will also invigorate the hedge fund market by increasing its L&B pool and developing a number of prime-quality management companies.
Our IB business assists clients in such areas as equity capital market, debt capital market, and M&A advice regarding acquisitions, sell-offs, and mergers. We also offer a solutions provider service for asset-backed securities, real asset funds, and real estate project financing. In addition, we carry out principal investments, including pre-IPO investments, assistance with M&A financing, and corporate loans.
We boast an extensive network of domestic and overseas issuers and investors, a team of highly professional human resources, an enviable reputation for solid and secure capitalization, and indus-try-leading risk management abilities. Besides being the first South Korean player to issue Shogun Bonds, we have a long history of cross-border transactions and government deals.
In 2014 we will revamp our SP operations, including asset securitization both at home and abroad and overseas project financing. We will also diversify our revenue bases by enhancing our new corporate lending and PEF businesses. In addition, we will continue to provide a wide range of busi-ness restructuring solutions, and offer a wider range of investment opportunities to individual and institutional clients through IPOs, real asset funds, and real estate funds.
Providing a wide range of customized solutions Partnering in the growth of our corporate clients
Samsung Securities Report 2013 Business Overview 18.19
Stock BrokerageWe assist both domestic and overseas institutional clients that are interested in investing in South Korean companies with insightful research, corporate access, best efforts execution, algorithm trading, and other key services.
Derivatives Brokerage This service develops environments to which various investment strategies can be applied. Its features include an independently developed Customized DMA System and ETF AP, and LP services (including arbitrage trading).
Hedge Fund SystemOur hedge fund system’s management tools and supports include analyses of transactions and positions, credit granting, secured transactions and current status, portfolio risk management, and a host of simulations.
IPOWe offer a broad array of IPO solutions to corporate clients, such as cross listings both at home and abroad. We boast the nation’s largest global institutional investor network and research center, and an excellent individual client base.
M&AsWe provide a full range of M&A advisory services, including underwriting finance. They are backed by our long-term experience in executing cross-border M&As, as well as our strategic partnership with Rothschild.
Real Asset FundsThis service offers clients a full menu of alternative investment products that are based on domestic and overseas projects and a wide range of real assets, such as oil fields, ships, and real estate holdings.
1.
2.
Corporate Governance 25
Risk Management 27
Ethical Management 30
Customer Satisfaction 31
For the Employees 33
For the Community 36
Overview 40
Business Performance 41
Risk and Capital Adequacy 45
Financial Information 48
Financial Performance
Corporate Responsibility
SU
ST
AIN
AB
LE
MA
NA
GE
ME
NT
What makes us
sustainable?Samsung Securities is committed to mutually beneficial
long-term growth with all its stakeholders. This includes our
corporate responsibilities as well as our financial performance.
Samsung Securities Report 2013 Sustainable Management 20.21
Our Stakeholders & Issues Samsung Securities is committed to creating value for its stakeholders.
We identify the needs of stakeholders by each group through ongoing communications,
and reflect feedback in our management activities.
We are fostering client-oriented management through ongoing communication with our clientele.
Clients
We outline management results and strategies, and discuss important operating issues at our general shareholders' meeting and through a wide range of other communication channels.
Shareholders
We follow all governmental rules and regulations to the letter, and maintain mutually beneficial partnerships with our business partners and industry-related institutions.
Government Agencies and Business Partners
We contribute to the development of the communities in which we operate through a variety of social contribution activities and investment programs.
Community and NGOs
We carry out a broad array of initiatives as a responsible corporate citizen to help future generations live happy and healthy.
Future Generations
We hire talented human resources through open and honest recruitment processes and offer them specialized training and a broad range of employee benefits.
Employees
Improvement to sound corporate governance practices
Enhancement of risk management processes
Demand for open and ethical management
Protection of clients' rights and interests
Creation of a healthier organizational culture
Contribution to local communities
Corporate Responsibility
MARKETPLACE
ENVIRONMENT
Government Agencies and
Business Partners
EmployeesFuture Generations
Clients Improvement of customer satisfaction,
Information security
VOC,
Customer satisfaction
survey
YAHO,
Youth Economy &
Securities AcademyYouth education, Green management
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Co
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Volu
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roup
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Compliance with rules and regulations,
Ethical management
Public hearing,
Seminar
VOE,
Multidimensional
evaluation
Equitable personnel management,
Diverse training and benefits
programs
Shareho
lders'
meeting
, IR activity
Co
mm
unit
y an
d N
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Samsung Securities
CO
MM
UN
ITY
WORKPLACE
Our Stakeholders
Stakeholders Issues in 2013
Channels
Needs
>> >> >>
Materiality Assessment
Relevance and materiality assessment: Conducted
through workshops with the eighteen teams in the
company’s Sustainable Management Council
Stakeholder survey: Utilize separate channels for
each stakeholder group
Study of related companies: Review reports
published by other financial industry players, both
domestic and international
Media analysis: Review news releases dealing with
Samsung Securities over the past three years
Analysis of business environment and operational capabilities: Review changes in marketplace and
assess operational capabilities
Diagnosis of CSR level: Utilize DJSI 2013
questionnaires and GRI 3.1 guidelines
Analysis of Internal and External Environments
Transparency o
f manag
ement,
Enhancem
ent of shareho
lder value
Shareho
lders
Samsung Securities Report 2013 Our Stakeholders & Issues 22.23
Business performance reviews
Sales performance by segment
Key risk management indicators
Financial Performance
CORPORATE RESPONSIBILITY
1.
Samsung Securities fulfills its corporate social
responsibilities by contributing to the sound
growth of the capital market and earning the
trust of its stakeholders.
Our various sustainable growth activities
include sound corporate governance,
intensive risk management, ethical
management, CS programs, employee
assistance and benefits, contributing to
the communities in which we operate,
and “green” finance.
Advanced corporate governance through shared responsibilitiesOur Corporate Governance Charter divides responsibility for cor-porate decision-making among our general shareholders' meet-ing, the BOD, and our auditor.
The Chair of our BOD is appointed from our outside directors. He or she is guaranteed complete independence from outside influ-ences. We also hold an annual general shareholders' meeting as a means of sharing responsibility. The Audit Committee supervises the company's management independently of large shareholders and the BOD.
Board composition and activities The members of our BOD are chosen for their independent out-looks and their decision-making skills, as well as their expertise and reputations. The BOD operates six subcommittees to ensure a transparent and efficient decision-making process. Outside di-rectors participate in both subcommittee and BOD meetings.
The Board of Directors consists of three standing/executive direc-tors and four outside directors nominated by shareholders at an annual general shareholders’ meeting. It decides on important management issues as defined by any laws or the company's articles of incorporation, as well as matters that have been en-trusted to it at a general shareholders’ meeting.
Resolutions require a majority vote by BOD members and those attending a general shareholder’s meeting, unless otherwise re-quired by law. The voting rights of members with vested interests are restricted to ensure a transparent decision-making process. In 2006, Samsung Securities began appointing an outside director as the Chair of its BOD to guarantee openness and fairness in its activities.
The BOD meets on a quarterly basis and calls extraordinary meet-ings whenever there are resolutions requiring a vote or issues that need to be reported to it. It met eight times in 2013. Its duties included receiving briefings on the company’s quarterly earnings results. It also passed twenty resolutions.
The BOD’s activities in 2013 included strengthening the com-pany’s compliance system relating to sales. This included modify-ing its business practice systems and processes and revising its internal controls to prevent conflicts of interest. It also approved ceilings on equity- and derivative-linked bonds to boost sales.
CompensationOur executives’ level of pay is directly linked to how well they meet key performance indicators and management goals every year. The level of compensation for our BOD directors, outside directors, and members of the Audit Committee are made public in our business reports.
External evaluations of our corporate governance activities In 2013, we were awarded our tenth consecutive Very Satisfactory rating in the annual Environmental, Social, and Governance evalu-ations conducted by the Korea Corporate Governance Service. We also won an “A” rating in the Governance category for the third straight year. In addition, we were included in the KRX SRI Gover-nance Index by the Korea Exchange for the tenth year in a row.
Corporate Governance
Samsung Securities is committed to sound corporate governance.
Key Issues Discussed at BOD Meetings in 2013
February 22, 2013
April 23, 2013
May 10, 2013
June 7, 2013
July 18, 2013
August 29, 2013
October 11, 2013
November 14, 2013
Approval of ceilings on asset backed short-term bond issuances
Approval of financial statements and sales report
Approval of convening annual meeting of shareholders
Appointment of Chair of BOD
Subscription to corporate bond stabilization fund
Revision of BOD and Internal Transaction Committee regulations
Revision to internal control standards
Approval of transaction limits involving large shareholders
Dates held
1
3
3
2
1
3
3
4
Issues voted on Major issues
Board Meetings over the Past Three Years
2011 2012 2013
10
96%
8
97%
8
96%
Number of meetings held
Attendance rate of members
Co
rpo
rate Resp
onsib
ilityFinancial P
erform
ance
Corp
orate Governance
Risk M
anagement
Ethical M
anagement
Custom
er Satisfaction
For the Em
ployees
For the Com
munity
Samsung Securities Report 2013 Corporate Responsibility 24.25
Subcommittees of the board of directorsThe BOD has six subcommittees: Audit Committee, Management Committee, Outside Director Recommendation Committee, Risk Management Committee, Remuneration Committee, and Inter-nal Transaction Committee. This expedites its decision-making processes and enhances the efficiency of its activities. The BOD decides upon the establishment and makeup of each subcom-mittee. The subcommittees make recommendations on issues delegated to them by the BOD.
The Management Committee consists of two standing directors. It deals with issues that require speedy decision-making, and rou-tine matters delegated to it by the BOD. It met ten times in 2013, dealing with such issues as the opening, transfer, and/or closing of branches, and changes in branch managers.
The Audit Committee oversees the company’s overall operations, supervises the BOD, and evaluates the company’s internal con-trol systems. At least two-thirds of its members must be outside directors, with one of them chairing the Committee. The com-mittee can request information regarding operation of the com-pany, attendance of executives at the meeting, secure storage of confidential materials, accumulation of data for external auditing, etc. The committee convened quarterly during 2013 with the at-tendance of all members.
Some of the Committee’s main activities included receiving regular briefings on the company’s internal audit activities and the internal control activities of the Compliance Officer. It also produced an audit of the company’s business report and its thirty-second-term financial statements, and also carried out an annual evaluation of its
internal accounting control systems. To ensure the independence of external auditors, the committee also scrutinizes the auditors' non-financial business operations.
Establishing a committee for recommending outside directors is mandatory for all domestic securities firms with assets over KRW 2 trillion. The committee is responsible for selecting, examin-ing, and recommending qualified outside director candidates to shareholders. At Samsung Securities, the committee comprises five members, including the CEO. It recommends candidates for outside director positions prior to their appointments at an annual general shareholders’ meeting. At least half of its members must be outside directors. One new outside director was appointed at the general shareholders’ meeting in 2013.
The Risk Management Committee comprises two executive direc-tors and one outside director. It is tasked with establishing the company’s risk management policies. The committee met four times in 2013.
The Remuneration Committee is composed of one executive director and two outside directors. It reviews the appropriateness of the company’s compensation levels for its executives and em-ployees. It met five times in 2013.
The goal of the Internal Transaction Committee is to carry out rigorous and objective deliberations regarding the company’s in-ternal workings, and address the concern that large corporations are mainly interested in making deals with their affiliates. To ensure transparency and objectivity, it is made up of three outside direc-tors. It met five times in 2013.
Risk management philosophy Securities businesses are exposed to risks of every description while carrying out their operations and sales and wealth manage-ment activities, and can only generate revenue if risk levels are managed properly. This means that defining and monitoring its risks and keeping them at manageable levels are integral to the successful operation of every player in the financial industry.
Samsung Securities’ risk management system is based on a phi-losophy of rejecting the concept of growth for growth’s sake and maximizing its revenues while keeping its risk levels manageable.
Our “Samsung Securities Risk Management Principles” were created by analyzing a number of failures in risk management, ranging from the 1997 foreign exchange debacle in Asia to the ongoing global financial crisis. They allow us to create added shareholder and client values despite rapid changes to our oper-ating environment.
Integrated risk management system Our risk levels are managed by the Samsung Integrated Risk Intel-ligence System, or SIRIS. It identifies a wide range of risks that we face during our management activities, and analyzes the potential impact of various business activities on the company’s well-being in advance of their actual occurrence.
Our Risk Management Unit plays a leading role in building a com-prehensive risk management system. It analyzes reputational, legal, and financial risk through collaboration among our business divisions and our Compliance, Legal Affairs, and other teams.
Samsung Securities was the first South Korean securities firm to establish a business continuity plan, or BCP. It ensures uninter-rupted service even in the event of geopolitical crises or natural disasters, contributing to our reliability as a financial firm by pro-tecting our assets and those of our clients from operational risks. Fire drills conducted at our head office proved the BCP’s effec-tiveness, as we were able to resume operations within a mere two hours. This allowed us to obtain an ISO 22301 business continuity management certification.
Board of Directors
Executive Directors
Kim SukPresident & CEO, Samsung Securities
Song Kyung ChulMember of Audit Committee, Samsung Securities
Kim Nam SooHead of Management Support Division, Samsung Securities
Outside Directors
Yoo Young Sang (BOD Chairman)Visiting Professor, Department of Mechanical and Aerospace Engineering, Seoul National University
Jun Sam hyunProfessor, College of Law, Soongsil University
Kim Sung JinVisiting Professor, Department of Economics, Seoul National University
Kim Kyung SooProfessor, College of Economics, Sungkyunkwan University
Management Committee
Kim Suk (Chair)
Kim Nam Soo
Audit Committee
Yoo Young Sang (Chair)
Kim Sung Jin, Kim Kyung Soo,
Song Kyung Chul
Outside Director
Recommendation Committee
Kim Suk (Chair)
Kim Nam Soo, Yoo Young Sang,
Kim Sung Jin, Kim Kyung Soo
Risk Management Committee
Kim Suk (Chair)
Kim Nam Soo, Jun Sam Hyun
Remuneration Committee
Kim Suk (Chair)
Yoo Young Sang, Jun Sam Hyun
Internal Transaction Committee
Yoo Young Sang (Chair)
Jun Sam Hyun, Kim Sung Jin
(As of March 14, 2014)
RiskManagement
Samsung Securities delivers shareholders and clients added values through efficient risk management programs and processes.
We follow the risk management principles outlined below in order to ensure our continuing operation as a sound and sustainable securities company.
- We acknowledge that a large part of the profits of a financial business
is created by dealing with risk.
- We do not bear risks that we cannot manage.
- We comply with all rules and regulations governing our operations
without exception.
- We monitor and deal with changes to our risks on a continuous basis.
- We learn from our failures, and do not repeat them.
Samsung Securities Risk Management Principles
Corp
orate Governance
Risk M
anagement
Ethical M
anagement
Custom
er Satisfaction
For the Em
ployees
For the Com
munity
Business Continuity Plan (BCP) Certification
Co
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onsib
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ance
Samsung Securities Report 2013 Corporate Responsibility 26.27
Risk management and decision-making systemOur decision-making system includes the BOD, Risk Management Committee, and Risk Management Execution Committee. The Risk Management Execution Committee operates a Product Commit-tee and an Investment Acquisition Committee. They allow for risk management-related decision-making by each business division.
Most issues that have been approved by the BOD’s various sub-committees are passed on to the Risk Management Committee and the Management Execution Committee. If additional analyses are needed, these other committees do so, allowing the BOD to manage the firm’s overall risk management operations more efficiently. Meetings are organized simultaneously by different decision-making bodies to ensure prompt communications re-garding risk-related issues and allow for more efficient responses to a rapidly-changing market environment.
Risk management committeeThe Risk Management Committee consists of two registered di-rectors and one outside director. It is responsible for the efficient supervision of the company’s risk-related operations and the es-tablishment of its risk management policies, excluding resolutions by the BOD provided for by the law and its Articles of Association.
The Risk Management Committee has the following responsibilities Develop risk management policy Determine risk appetite Approve risk limits by type Establish, revise, or abolish risk management regulations
Risk management execution committeeThe Committee includes the CEO and the heads of the Retail, Wholesale, IB, Strategic Business, Management Support Divi-sions, as well as an executive in charge of risk management. It establishes detailed risk management strategies and supervises all the company’s risk-related operations.
The Risk Management Execution Committee has the following responsibilities Establish/revise detailed enforcement regulations related to risk Establish/revise operating guidelines for the Investment Acquisition Committee and the Product Committee Corporate risk countermeasuresManage acquisitions/acquisition commitments that exceed a certain level Oversee principal investments that exceed a certain level Grant credit limits to counterparties that exceed their maximum credit Approve exceptions of guidelines set by the Investment Acquisition Committee or the Product Committee Other matters to be referred by the Committee in the operating guidelines of the Investment Acquisition Committee or the Product Committee Adopt new systems to manage risks Other matters related to risk management judged by the Risk Management Department to be referred by the Committee or matters requiring deliberation of the Committee or the Committee Chair
The Product Committee and the Investment Acquisition Commit-tee operate under the aegis of the Risk Management Execution Committee.
Investment acquisition committee The Investment Acquisition Committee is charged with reviewing and approving the acquisition of securities and/or assets at a pre-determined level and/or that are related to trading and investment banking and/or principal investments.
The Committee makes decisions regarding matters in which risk does not exceed a certain level. Issues in which risk does exceed a certain level must be approved by the Risk Management Execu-tion Committee. The Investment Acquisition Committee consists of the head of the Retail Division, the executives in charge of risk management, planning and control, and trading, as well as the heads of the FICC and Institutional Business Units. The lower-level Commitment Committee is comprised of the heads of the com-pany’s business functions. It reviews the transaction structures of acquisitions and/or investments, analyzes their risk factors, and coordinates operations between the various teams that are in-volved in them.
The Investment Acquisition Committee is responsible for the following matters Establishment, revision, and abolition of regulations related to acquisition and investment Principal investments under pre-determined levels Acquisition of IPOs, shares, equity linked securities and commodity-type funds under certain levels Acquisition of fixed income under certain levels Acquisition of real estate PF assets under certain levels and loans related to corporate finance Contract on guaranteed purchases of ABCPs under certain levels Assign limits or increase ceiling of counterparties that exceed a certain level of their credit rating Short-term fund investments under certain levels Adoption of initial investment assets or new investment strategies (new structures or attributes) of the department in charge of asset management
Product committee The Product Committee’s duties include vetting new products, after-sales management, establishing risk management guidelines for products, selecting reputable trading firms, and approving in-ternal control procedures regarding sales.
The Committee includes the heads of the Retail and Strategic Business Divisions, the head of the FICC Business Unit, and executives in charge of trading, risk management, planning and control, and Customer Protection Center. It has a subordinate de-liberation body that is composed of department heads. This body reviews the legality and adequacy of new products and transac-tions and hybrid products including OTC derivatives before they are presented to the Product Committee.
The Product Committee has the following responsibilities Establish, revise, and abolish regulations related to product sales and after-sales management Assign sales limits of investment products if necessary Determine expected sales volume and the launch of new instruments by considering profit and loss objectives and risks Determine whether or not to stop the sales of products with low returns and poor sales Newly designate underlying assets of investment products Select qualified business partners and decide whether or not to terminate business with themManage internal control procedures for sales
Risk management team The Risk Management Team supervises the company’s risk man-agement processes, reports on the status of dubious assets to each committee, and assists them in their ongoing operations. Its independence is ensured by the requirement that the heads and managers of each transaction-related division cannot also head the Risk Management Team or be risk management executives. It also operates a Risk Management Unit that is completely inde-pendent from other divisions in the company. Its organizational placement is directly under the CEO.
The Risk Management Team has the following responsibilities Establish and manage polices, strategies, and management standards related to the company’s risk managementMonitor risks at company level analyze current key issues Establish and revise risk-related regulations, guidelines and transaction rules Run committees related to risk Operate risk management system Inspect risks of new businesses Handle matters delegated by the Risk Management Committee and the Risk Management Executive Committee
Corp
orate Governance
Risk M
anagement
Ethical M
anagement
Custom
er Satisfaction
For the Em
ployees
For the Com
munity
Risk Management Organization
Risk Management Execution Committee
Investment Acquisition Committee
Commitment Committee
Product Committee
Transaction Review Committee
Risk Management Committee
Risk Management Unit
Risk Management Team
BOD
CEO
Co
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Samsung Securities Report 2013 Corporate Responsibility 28.29
Vision statement“Our foremost goals are to increase the value of our clients’ assets and provide comprehensive solutions to all their financial manage-ment concerns.”
Samsung Securities made the above-referenced pledge in Janu-ary 2013, and placed a plaque containing it at the entrances to all its branches. The reason for these actions was to cultivate a client-oriented mindset among our employees, and to demon-strate our commitment to customer satisfaction on a continuous basis. We put our pledge into practice by dealing with complaints from our clients in an in-depth and serious manner. This includes offering them access to a “client healing” service.
Customer satisfaction trainingWe offer our employee a wide range of CS training programs to familiarize them with our policies regarding client-oriented man-agement. These activities also strengthen their client service skill sets. This training is provided on both an individualized and a collective basis. We also operate a number of more specialized educational opportunities to improve the performance of branches and/or employees that have received low client service scores in our regular internal monitoring processes.
Goals of CS Training Create a client-oriented culture by improving the skills sets of all our employees Enhance level of customer service by establishing strict standards at all customer contact points Strengthen partnerships with corporate clients by offering them a wide range of client services
Reflecting clients’ opinions in our operationsWe also reflect the voices of our clients in our management prac-tices. This is done through the operation of a fully-integrated VOC system that can respond to our clients in a fast and efficient man-ner. It ensures that our clients’ opinions and complaints are for-warded from our retail channels, including our website, to a per-son in charge on an immediate basis. In addition, all of the VOCs that we receive are shared with other members of our workforce in real time. VOCs that have been identified as constituting worth-while improvement initiatives are communicated to our employees and clients through our intranet and our homepage.
VOC Business Improvement Process Gather data:Includes issues concerning business or systems
improvements received through VOCs at call cen-ters, branches, head office, or on our homepage
Analyze data:Categorize issues by type of content and client, department(s) involved, and time needed to deal with them
Suggest improvements:Possible improvements suggested by department in charge
Enhance operations:Inform workforce and clients of changes
Examples of Improvements Based on VOC Suggestions 2011:Relaxed requirements for stock allocations in IPOs;
improved client convenience with regard to automatic installment-type transfers and by revamping home trading system; improved ARS functions
2012:Simplified language regarding asset balances and other information; provided transfer service for monthly interest-bearing products; added to convenience of mPOP mobile service; made improvements to real name confirmation process
2013:Enhanced convenience of credit-related operations and POP Express SMS service; made additions to POP investment class; made improvements to HTS functions, including enquiries regarding bond balances
Customer Satisfaction
Employees’ pledge to practice ethical management Samsung Securities’ Code of Ethics contains six values governing the thought processes and behavior of its employees. They are required to sign a pledge to behave in an honest and honorable manner every year. The company has two main priorities: observ-ing all internal and external rules and regulations underlining its operations, and placing the interests of its clients first. As a result, the company was named South Korea’s leading securities firm in the Korea Investors’ Protection Foundation’s Fund Sales Process Evaluation for four years in a row.
Code of Ethics for Samsung Securities EmployeesWe perform our duties honestly and fairly, adhering to the highest standards of ethical conduct.We act in our clients’ best interests, in keeping with our fiduciary duties.We protect shareholder values by generating profits through effective and efficient management. We comply with all applicable laws, regulations, and company regulations, and compete fairly to promote the healthy industry growth.We believe that what is good for the company is good for all, and we will treat each other with the utmost mutual trust and respect.We continue to strive for self-development and enhance our professional financial expertise.
Training in ethical managementAll our employees are offered access to annual online training programs in ethical management and behavior. In addition, our executives participate in collective training. We also conduct an-nual evaluations to measure our employees’ understanding of the meaning and importance of ethical management. Poor performers undergo extra evaluations.
Ethical management internal control systemsWe have instituted a series of internal controls to ensure that we follow fair trade practices and protect our clients from the risk of malfeasance. Our Anti-Money Laundering System classifies clients according to their degree of risk. It also prevents our em-ployees from engaging in money laundering activities by alerting us to suspicious actions in advance. We also monitor unfair trade activities through a Scan System. In 2014, we have introduced mechanisms to tighten our internal controls governing the com-plete sales of financial products, and strengthened our standards for assessing and sanctioning mis-selling.
We have also put an inside and outside reporting and auditing system in place. All of our employees can report instances of wrongful financial practices via the company’s intranet. External stakeholders, including our clients, can do the same by accessing the Ethical Management section of our website.
We have also established a state-of-the-art internal audit system. Our Audit Division analyzes our branches continually, and our business sites daily. It also carries out random audits of specific sections. Any illegal activities are reported to the BOD.
Samsung Securities is dedicated to ensure that we consistently help our clients thrive by integrating individual client’s needs and satisfaction into our business model.
Customer Satisfaction Services
Compensate clients when misrepresentation of financial investment products has been confirmed
Return sales commissions if purchases of products are cancelled within five business days
Change PBs if a client is unhappy with his or her current one
Offer regular post-management services such as performance analyses and risk management activities
Compensation for mis-selling
Withdrawals of purchase
myManager
TrueCare
Corp
orate Governance
Risk M
anagement
Ethical M
anagement
Custom
er Satisfaction
For the Em
ployees
For the Com
munity
Ethical Management
Samsung Securities remains as a trusted partner to clients and market with its commitment to ethical management and employees' dedication as a member of society.
1. I have sufficiently read and understood the “Samsung Management
Principles”, “Employee Guidelines for a Clean Organizational Culture”
and “Code of Conduct for Compliance Management” and promise to
adhere to the principles.
2. I understand and will adhere to domestic and overseas laws,
regulations and company policies related to business operations and
will not act, cause to act, approve, abet or acquiesce to such an act
that is in violation of laws, regulations or company policies.
3. I will strictly draw the line between public and private matters with
honesty and integrity, and spearhead the effort to create a clean
organizational culture by fulfilling higher levels of moral obligations
and social responsibilities.
4. I will practice compliance management and ethical management and
promise to take full accountability for any breach of this Pledge and
follow disciplinary measures taken by the company without dissent.
Employee Pledge to Practice Ethical Management
1. We understand and practice Samsung’s management ideology, core
values, and management principles performing our duties transparently
and fairly with a law-abiding spirit.
2. When performing our duties, we comply with domestic and overseas
laws as well as the company's regulations.
First, we comply with fair trade regulations and shall not commit
any act such as collusion that would harm free competition.
Second, we comply with regulations and standards related with
corporate disclosures to prevent omission of corporate disclosures.
Third, we comply with laws and the company regulations related to
protection of investors and strive to safeguard the assets of
investors (clients).
Fourth, we comply with the laws and company regulations related to
privacy protection, lawfully manage personal information,
and prevent leakage of private information.
3. In order to minimize risk from violating regulations while working,
we must discuss with related departments including the Compliance
Team or Legal Affair Team prior to conducting duties.
4. In the case of violating domestic or overseas laws or company
regulations, or if there is any concern of violating them, we shall
notify the company immediately.
5. We actively participate in company activities such as employee
education, monitoring, on-site inspections, and after-sales management
to practice compliance management.
As the executives of Samsung Securities, we pledge to comply with
the code of conduct for compliance management and fulfill discussed
resolutions when performing our duties.
Executives’ Pledge to Practice Code of Conduct for Compliance Management
Co
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Samsung Securities Report 2013 Corporate Responsibility 30.31
Protecting client informationThere has been an increasing call from both ordinary people and governmental agencies for enhanced levels of protection of people’s personal information. These demands increased in South Korea when data leakages were found to have occurred at three different credit issuers.
Samsung Securities’ client information protection system is led by the company’s Information Security Team. It is tasked with protect-ing client information and keeping our clients’ financial transactions safe and secure. The Team also establishes our security policies, provides employee training, and operates our security systems.
We were the first financial industry player in the country to include nine types of data in our personal identification databank. We also protect client information through mock training exercises involv-ing hacking and malicious codes, and by ensuring that our front-line channels carry out all our personal information requirements.
The depth of our commitment to the protection and management of our clients’ personal information is reflected in the fact that we have not experienced a single incident of personal information leakage or computer hacking.
Responsibilities of Information Security TeamEstablish policies regarding the protection of personal information Oversee departments involved in information protection activities Manage information protection policies Operate the company’s Information Protection Committee Conduct employee training in the area of information security
Goals of Security Checks Prevent information leakage by means of constant monitoring Check information protection status of frontline offices and make improvements as needed
Inspect security management status of IT operations Inspect security status of Samsung Futures Provide inspections at and training for affiliated and outsourced companies
Results of our customer satisfaction management programs and processesSamsung Securities is South Korea’s leading securities industry player in terms of customer satisfaction. We have ranked first in such well-known customer satisfaction surveys such as the National Cus-tomer Satisfaction Index, the Korean Standard Service Quality Index, and the Korean Customer Satisfaction Index for a number of years.
Results of CS Surveys Regarding Samsung Securities’ Services Ranked first in securities industry in NCSI from 2006 to 2013 Ranked first in securities industry in KCSI from 2006 to 2013 Ranked first in securities industry in KS-SQI from 2008 to 2013
* The 2013 NCSI survey was based on financial product sales and brokerage. We ranked first in both categories.
Samsung Securities uses the services of an outside research insti-tute to conduct its annual in-house customer satisfaction surveys. We enjoyed relatively high satisfaction levels at all our customer contact points in 2013.
Fair and open recruitment practicesSamsung Securities hires graduates from all universities as part of its fair and open recruitment policies. As a result, new hires from universities outside of Seoul now constitute 34% of the total. In addition, our tellers no longer need to provide us with a high school principal’s recommendation. We have switched to a group-wide, open recruitment process for high school graduates instead.
Our policy regarding job promotions is based on a candidate’s merit rather than his or her gender or educational background. We have several division heads who are women, and a number of our best financial advisors only have high school diplomas. We also hire new female employees whose careers have been interrupted for such reasons as marriage, pregnancy, or the need to look after their children.
Our employees are evaluated on the basis of both their competency and their job performance. They also have the right to contest the results of their job evaluations. Their rate of compensation includes their annual salary, performance-related bonuses, and a profit-sharing system. This means that talented employees are provided with fair and equitable opportunities to demonstrate their abilities to the fullest without regard to their educational or other history.
Training programs for developing our human resources We foster the development of human resources who can work comfortably outside of South Korea through the SS Academy, an in-house educational institution that focuses on strengthening our employees’ job skills. We conduct an annual assessment of their work-related competencies and weaknesses, and develop indi-vidualized training regimens to meet each employee’s needs.
Our employees are offered free, individualized instruction in six different job categories. This helps them to strengthen their quali-fications so that they can increase their level of professionalism and make our clients feel more confident about their abilities. They can also take advantage of both in-house and camp-based train-ing programs, and gain additional points at the time of their an-nual job evaluations by doing so. Some of the programs that our employees can enlist in include Chartered Financial Analyst and Certificated Financial Planner courses.
Ratio of Women’s Wages to Men’s Wages
Manager
97%
Assistant Manager
94%
Deputy General
Manager
100%
Senior Manager
102%
Senior Associate
99%
* Comparison of women’s pay to men’s when the wages of male employees in the same position are counted as 100 (as of 2013, including bonuses)
Female Employment
20132011
43.3%
20.3%
2012
42.4%
22.7%
42.3%
22.5%
Ratio of women in workforce
Ratio of women in middle management
For the Employees
Corp
orate Governance
Risk M
anagement
Ethical M
anagement
Custom
er Satisfaction
For the Em
ployees
For the Com
munity
Internal Control System
Encryption Automatic Shut-offs Monitoring
Encode nine items, including addresses, phone
numbers, email addresses, and ID information
Use digital rights management solution to encrypt
documents
Block leakages of information through prior
approvals regarding outgoing documents
Block non-business sites using whitelists
Block file uploads from external sites
Block the use of external storage media
Block the use of other media than designated
business emails and messengers
Log all messages sent through emails and
messengers
Block malicious codes to prevent infections
Operate 24-hour security officer system
Employees’ Advanced Certifications
340
40
38
152
389
42
47
146
351
34
38
133
CFP
* The number of certificate holders fell in 2013 due to corporate downsizing.
CFA Level Ⅲ
Level Ⅱ
Level Ⅰ
2011 2012 2013
Employee Education
189
40
143
1,640,000
154
39
342
1,250,000
111
177
792
1,175,500
2011 2012 2013
Average number of
classroom hours per year
Number of
Courses
Average training cost
per employee(KRW)
In-house
External
Samsung Securities’ organizational culture begins with fair and open recruitment practices, and also takes a prudent and constructive approach to training and compensation designed to maximize individual’s capability.
Customer Satisfaction Scores (In points)
20132011
73
70.8
73.7
2012
72
70.7
78.1
73 / 73
71.8 / 72.0
76.3
NCSI
CSI Samsung Securities
Samsung Securities
Industry Average
* The 2013 NCSI survey was based on financial product sales and brokerage
Co
rpo
rate Resp
onsib
ilityFinancial P
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ance
Samsung Securities Report 2013 Corporate Responsibility 32.33
The Six Components of the SS Academy
Emphasizes proper decorum and behavior and inculcates
a feeling of loyalty among Samsung Securities employees
Trains financial advisors who will lead the financial market
by strengthening their wealth management skills
Develops the skills of financial professionals working in
our Wholesale, IB, and Product Marketing sections
Develops leaders who will bring the company's corporate
vision to fruition through the establishment of a warm and
welcoming organizational culture
Develops human resources who can work comfortably on
the global stage through language programs and global
expert courses. Includes the Samsung MBA program
Offers custom-tailored training opportunities to employees
wishing to upgrade their qualifications
Initiation
School
PB School
HQ Sales
School
Leadership
School
Global
School
General
School
(Number of persons)
Employee benefitsOur comprehensive employee benefits package includes assis-tance in such areas as education, health, cultural activities, and clubs. We also offer a wide range of extended benefits, such as maternity leaves and initiatives to encourage a healthy work-life balance. Our Healing Maru program, which is available to every employee, offers a wide range of stress management programs to make our workplace warmer and more welcoming. This results in a workforce that is happier and more motivated.
Statutory benefits: Occupational health and safety insurance, health insurance, employment insurance, national pension benefits Employee assistance benefits: Assistance with children’s schooling, retirement, housing, medical benefits Leisure-time benefits: Support for cultural and club activities, subsidized stays at vacation resorts Other: Support for family events and vehicles used for commuting to and from work
Retirement assistanceWe began offering an employee retirement pension plan in 2006. As of the end of December 2013, our pension fund was worth KRW 87.2 billion. KRW 58.8 billion of this was for a defined benefit plan, and KRW 28.4 billion was for a defined contribution plan. In addition, we established a Retirement Pension Operations Committee in De-cember 2010. Our goal in doing this was to meet the differing needs of our employees and ensure an efficient decision-making system.
Our Career Development Center helps our employees access a wide range of programs, such as a real estate asset manager’s course, a Korean food chef’s course, and a Seniors Start-up edu-cation course. All of them are designed to help our older workers prepare for a happy and healthy life when they retire.
Reporting workplace grievancesWe operate an online communications channel called “What Shall I Do?” to enable our employees in addressing issues including discrimination, sexual harassment, and unfair working conditions on an anonymous basis. The reports are treated confidentially, and the person making the report can expect a response within 48 hours. We have also hired a sexual harassment counselor, and offer all our employees an annual training program dealing with sexual harassment.
Our employee can also inform us about problems with their work conditions through a Voice of Employee system. One major ben-efit of this program is that it helps to improve the level of commu-nications between labor and management.
Labor-management relationshipsWe respect the right of our two labor unions to bargain collective-ly, and take immediate steps to work with them when they signal
their wish to begin contract negotiations. 388 of our employees were union members as of the end of 2013.
We also respect the autonomy of our unions, and have guaran-teed them three major labor rights in the collective agreement. In addition, we participate in a labor-management council held every quarter to discuss major labor-management issues, such as working conditions, training and education, wages and salaries, maternity leaves, employee benefits, and health and safety. In the event that there are any significant changes in our operations (including restructurings, closures, corporate splits, or business transfer, mergers, or acquisitions), we give the unions fifty days notice of them in advance to negotiate such matters.
We have signed an official workplace health and safety agreement with our two labor unions, and comply with all the rules and regu-lations contained in the Labor Standards Act and the Occupa-tional Safety and Health Act. In addition, we oppose unfair labor practices in accordance with the UN Global Compact and the ILO Conventions and Recommendations on Child Labour.
Issues Covered by the Health and Safety AgreementWorkers’ representatives participate in health and safety inspections, auditing, and accident investigations. If there is a system for handling complaints Right to refuse unsafe work Compliance with ILO Conventions Independent validation program regarding safe worksites
* S1, one of South Korea’s leading security companies, is in exclusive charge of security at Samsung Securities. All employees of S1 have undergone training courses in workplace safety and human rights.
Composition of Employees
20132011 2012
Number of Employees (Domestic)
By Gender
By Position
By Employment
Status
Marginalized People (The Disabled)
3,113
1,765
1,348
36
1,311
1,766
2,660
453
79
3,067
1,766
1,301
38
1,314
1,715
2,740
327
74
2,745
1,585
1,160
32
1,240
1,473
2,563
182
70
Male
Female
Executives
Middle Managers
Junior Staff
Regular
Temporary
Evaluation and Compensation System
Performance Evaluations
Competency Evaluations
Multidimensional Evaluations
Bi-annually
All employees
Management by
objectives evaluations
Annually
All employees
Evaluations
categorized by skills
Annually
Middle managers
or higher
Peer reviews
Frequency
Evaluation
Object
Method
Corp
orate Governance
Risk M
anagement
Ethical M
anagement
Custom
er Satisfaction
For the Em
ployees
For the Com
munity
Percentage of Returns after Childcare Leaves
2011 2012 2013
1
68
52
(80.0%)
19
(95.0%)
1
74
55
(93.2%)
44
(84.6%)
2
102
86
(91.5%)
52
(94.5%)
Number of employees
on childcare leave
Number of employees
returned from leaves
(return rate)
Number of employees
retained after leaves
(retention rate)
Female
Male
* The return rate refers to the percentage of returned employees out of all those scheduled to return in any year.* The retention rate refers to the percentage of employees with one or more years of service out of all returned employees in the preceding year. * The above rates in relation to returns and employment for the past three years were recalculated based on the same standard.
Recruitment and Turnovers
20132011
464
257
207
(44.6%)
67
(2.3%)
2012
187
124
63
(33.7%)
102
(3.3%)
141
88
53
(37.6%)
71
(2.3%)
Number of Employees Recruited
Men
Women
(% of women)
Number of Employees Departing
(turnover rate)
* Turnover rate: Number of employees that changed their jobs this year divided by total employees of last year
Key Educational Programs
Name Target Content
Dual Care System
Training of Financial Advisors
Healing Camp
Special Lectures by Leading WorkersProfessional Certifications
Advanced Employment
New Employees
Employees who want to become financial advisors
PB team leaders
Employees at the Wholesale Division and Research CenterAll employees
All employees
New employees work with a senior employee and the head of his or her department to help them adjust to their duties and become familiar with them.Practical knowledge and skills training to help them adapt to their duties and develop the skills needed in their capacity as PBs.Promotion of rest and relaxation, stress management, and teamwork through Healience Village programs.Leading workers in the industry share their knowledge with other employees on a quarterly basis.
This program offers employees specialized training and HR support to help acquire professional financial certificates, including the CFP and CFA. Employees can also enroll in a wide range of other certification programs, such as certified labor consultants and tax accountants. This program is designed to enhance our employees’ skills in such operations as presentations and the preparation of the minutes of meetings.
HR Development Structure
Executive
Senior Managers
General Deputy Managers
Managers
Assistant Managers and (Senior) Associates
SVP SLP SGP
Executive seminars
Newly-appointed or hired executives
Newly-appointed Senior Managers
Newly-appointed General Deputy ManagersNewly-appointed managersSummer training sessionsNew employee initiationGlobal employee initiation
Newly-appointed presidents of overseas operationsGlobal Executives CourseOverseas employee leadershipGlobal Leaders Course Newly-appointed overseas employees
Regional experts
Co
rpo
rate Resp
onsib
ilityFinancial P
erform
ance
Samsung Securities Report 2013 Corporate Responsibility 34.35
Industrial Accidents and Sick Leaves
2011
1
0.31%
2012
None
0.46%
2013
None
0.39%
Number of Industrial Accidents
Ratio of Lost Time Due to Absences
* Ratio of lost work hours due to absences: Total hours of absence due to sick leaves divided by total work hours
Labor-management Consulting Bodies
Frequency
Quarterly
(4 times a year)
Monthly or as
needed(at least
twelve times a year)
Every two years
Annual
Key Issues
Wages, working
conditions,
Various issues,
including HR
policies
Wage conditions
Attendees
CEO,
executives,
Heads of labor
unions, etc.
Labor-Manage-
ment Council
Labor-Manage-
ment Meeting
Collective
Bargaining
Wage Negotiations
Foreign language courses / Advanced-level studies
Experienced initiation
Developing chief executives Developing upper level managersDeveloping executives
Special-ization in leadership
EMBA
Samsung MBA
Social contribution activities tailored to the needs of each communityThe Samsung Securities Volunteer Group was founded in 1995. As of 2013, there were 123 volunteer teams spread across the country participating in volunteer work on at least a monthly basis. We allow our employees to take part in these services during their working hours as a means of encouraging them to help the less fortunate. In the case of a natural disaster, paid leave is granted if our employees wish to help the victims of the catastrophe.
Each volunteer team has a leader, and its members work together to decide on the type of activities that best meet the needs of the region in which they are working. They also consult with relevant govern-ment agencies and NGOs to facilitate their decision-making. Our employees participate in these activities at least twice a year.
FundraisingThe Nanumi Fund is our main source of financing for our social con-tribution activities. It is funded through voluntary donations by our employees. They donate money to the fund every month, and we are very pleased to see that both the amount of their donations and their participation rate are increasing every year.
Wealth healing service for employees of SMEsIn April 2013, we launched a comprehensive Wealth Healing service to provide no-cost retirement planning services to the employees of small and medium-sized enterprises that do not possess either the experience or the expertise needed to operate their own programs in this very important area. It is operated in collaboration with the Korea Chamber of Commerce & Industry. The program is especially de-signed to offer wealth management solutions to members of the “baby boom” generation who have retired or are about to do so.
Our financial experts offer the executives and employees of SMEs a host of on-site information on wealth management. They also give free, one-on-one advice regarding our lifetime wealth diagno-sis services. This includes comprehensive wealth diagnoses and information on retirements, succession plans, taxation issues, and real estate management. If an SME is having difficulty in terms of its management or raising funds, our experts offer them a wide range of solutions in such areas as IPOs, investment banking, M&As, and real-estate investments.
Donations for Social Contribution Activities
2011 2012 2013
5,688
178
68%
359
291
2,411
189
71%
550
263
1,208
326
92%
216
134
Aggregate donations for social
contribution activities
Nanumi
Fund
Direct donations
to social contri-
bution programs
Amount raised
Employee
participation rate
Education
Social
Assistance
(In millions of KRW)
* The amount of aggregate donations for our social contribution activities includes those that have been earmarked for charity organizations, NGOs, research institutes, and educational institutions, as well as direct investments in social contribution projects
Employee Participation in Social Contribution Activities
2011 2012 2013
3,481
125
12,425
3,893
131
12,220
6,753
123
19,161
Number of participants
Number of volunteer teams
Total volunteer hours
* The number of participants includes people who have participated more than once.
Wealth Healing Service Highlights
Major Services Details
On-site services
Information offered
to members of
the SME Advisory
Group
KCCI Members’
Event
CEO Wealth
Healing Camp
Information about retirement planning and life-long
wealth management advice for CEOs and
employees of SMEs.
Information regarding all aspects of wealth
management, including family business successions,
real-estate analyses, M&As, and IPOs
Retirement and wealth management consulting
during regular KCCI event
Special lectures and workshops for CEOs of
SMEs regarding financing, taxation, real estate, life
insurance, and healthy lifestyles
For the Community
Corp
orate Governance
Risk M
anagement
Ethical M
anagement
Custom
er Satisfaction
For the Em
ployees
For the Com
munity
Youth economy & securities academyThe Youth Economy & Securities Academy is our primary social con-tributions initiative. It was launched in 2005. Its goal is teach young people about the role that Economics plays in the world through an adaptation of courses created by Biz World, an American educa-tional institution that focuses on training in Economics. Its three pro-grams, including Economics Playground, Economics Academy, and Youngconomics, help students learn through play and experience.
The Youth Economy & Securities Academy is operated by Samsung Securities, Kids & Future, a social assistance foundation, and a part-nership of five social assistance centers. It offers a customized cur-riculum for students ranging from fourth graders to middle and high school students. The Economics Playground program, which fea-tures lessons taught by Samsung Securities employees, is especially geared towards the children of low-income families.
College student volunteer groupWe also operate a nationwide network of courses in Economy and Securities training and education. It has been offered to young people through YAHO, our college volunteer group, since 2009. The 560 members of YASHO volunteer at five education centers at least twice a month. They also participate in a mentoring program with our employees.
Study centers for children of low-income familiesOur Dream Maru study centers were established in 2012. Focusing on the children of low-income families, these multi-use spaces as-sist the children with their studies, and offer them a variety of cultural activities as well. Samsung Securities employees act as mentors by joining in their activities. The students take courses in Economics and the Humanities, and go on field trips.
Donation consulting serviceOur donation consulting service provides information to clients with an interest in philanthropy and the socially responsible use of their inheritances in such areas as the establishment of public foundations and making donations to public organizations. It also provides us with a way in which we can use our experience and experience to assist in the spread of a culture of caring and sharing.
* Participating partners in the program are chosen from among social assistance organizations and facilities through an annual selection process. Twenty-five such organizations were selected in 2013.
Participation in Youth Economy & Securities Academy and YAHO
20132011
138,905
6,626
180
2012
151,961
6,743
180
158,716
6,867
100
Total number of participated students
Total number of participated classes
Number of college students participated
in YAHO
Donation Consulting Results
20132011
9
1
2012
8
3
11
3
Number of consultation cases
Number of donations and foundations
established
Samsung Securities’ social contribution and green management activities help fulfill the responsibilities as a caring and concerned corporate citizen
Co
rpo
rate Resp
onsib
ilityFinancial P
erform
ance
Samsung Securities Report 2013 Corporate Responsibility 36.37
Economics Playground Program Activities
Connection
with Samsung
Securities
Collaboration
between social
contribution
group and nearby
Samsung Securi-
ties branches
Involvement of
Samsung Securi-
ties executives
and employees
Events
Participation in
camps and other
events
Support for
projects on an
annual basis
Supporting
participating
organizations on
an annual basis
Utilizing Samsung
Securities’ YAHO
college student
volunteer group
Program
reviews
Identifying positive
changes in par-
ticipating children
Conducting
research into the
effect of training
in economics
education, and
analyzing exem-
plary cases
Curriculum of Youth Economy & Securities Academy
Economics
Playground
Economy
Academy
“Youngco-
nomics”
Targets: Elementary students in grades 4 to 6 from local
children’s centers
Participation: Participants are selected from social assistance
centers and facilities each year
Contents: Play- and experience-based themes relating to
Economics and the economy
Targets: Children of clients or living in institutions where the
service is being offered in grades 4 to 6
Participation: Contact the nearest Samsung Securities branch
Contents: Programs help children to learn about such matters
as securities firms, currencies, managing their
allowances, and prices
Targets: Middle and high school students aged 14 to19
Participation: Contact the nearest branch of Samsung Securities
Contents: Training in aspects of Economics that are important
in our daily lives, such as life-time planning,
savings and investments, risk management, credit
management, and career searches
32.33
Saving energy and other resources Samsung Securities’ green management initiatives are part of our many efforts to be a caring and concerned corporate citizen. We started the first of these programs in 2010. They include monitoring environmental data and seeking ways to reduce unnecessary energy use.
We operate a “Work Diet” campaign to reduce unnecessary waste in our business practices and encourage our employees to conserve energy. Some of the measures that we have adopted include printing on both sides of a page and discouraging the use of color printing. This has allowed us to reduce the amount of photocopy paper we use significantly. In 2013, for example, the reduction in use of A4-size photocopy paper helped to save the lives of an estimated 990 thirty-year-old trees.
Socially responsible investingOur socially responsible investing activities include offering “green” investment products, ranging from SRI funds to carbon credit funds. The Allianz Value Creation Fund, which we have been selling since 2007, is a prime example of an SRI fund. It only invests in enterprises that have demonstrated excellent corporate governance practices and fulfill all their environment and social responsibilities.
Major Sustainable Management Financial Products
Fund Name Sales Balance
Allianz Value Creating
Long-Term Equity Fund
Samsung Global Water Fund [1]
Korea Private Placement
Carbon Special Assets Fund [1]
Samsung Global Alternative
Energy Fund [1]
37.4
17.9
11.0
5.2
SRI
Water
Carbon
Alternative Energy
(In billions of KRW)
Environmental Indicators
2011Unit 2012Classification 2013
111,510
263,172
13,586
1,968
6,684
252
624
923
3,135
1,131
424
2,823
4,378
23,183
107
9,916,733
㎥
ℓ
ℓ
MWh
MWh
tCO2e
tCO2e
tCO2e
tCO2e
10,000 sheets
10,000 sheets
10,000 sheets
10,000 sheets㎥
tonne
km
103,843
220,635
12,715
1,955
7,043
235
527
917
3,303
1,759
535
2,705
4,999
24,015
237
7,037,541
Head office
Company-wide Vehicles
Company-wide Vehicles
Head office
IT Center
Head office
Company-wide Vehicles
Head office
IT Center
Company-wide
Company-wide
Company-wide
Company-wide
Head office
Head office
Company-wide
86,312
235,076
14,957
1,827
7,586
195
565
857
3,558
707
588
1,715
3,010
22,758
280
7,408,068
Energy
Consumption
Greenhouse Gas
Emissions
Papers
Water
Waste
Business Travel
City Gas
Gasoline
Diesel
Electricity
Scope1
Scope2
Reports
Documents
Photocopy Paper
Sub-total
Water Supply
Relative Indicators (Consumption per Person)
2011Unit 2012Classification 2013
98
1.74
0.22
0.81
㎥
MWh
tCO2e
tCO2e
100
1.88
0.23
0.88
Head Office
Head Office
Head Office
Head Office
100
2.12
0.23
1.00
Energy
Consumption
Greenhouse
Gas Emissions
City gas
Electricity
Scope1
Scope2
* Scope 1 means direct GHG emissions caused by the use of fossil fuels such as heating oil. Scope 2 means indirect GHG emissions caused by the use of electricity.* IPCC, Energy Management Corporation, and WBCSD/WRI data were used to calculate carbon emissions and unit conversions. We applied an electricity emissions factor of 0.469t CO2/MWh.* GHG emissions per capita have been calculated by dividing gas emissions derived from electricity and city gas consumption at our HQ by the number of employees at our HQ.
FINANCIAL PERFORMANCE
2.
Samsung Securities is confident that our strong
capabilities and comprehensive business
infrastructure create competitive advantage
that has proven resilient in the stagnant market
environment in 2013.
Building on the largest client base we
have accomplished collaboration across
our divisions, including brokerage, wealth
management, investment banking, and sales &
trading, facilitates balanced portfolio of solid
income streams.
Samsung Securities Report 2013 Financial Performance 38.39
With our competitive advantage in strong capital position and top human resources, we will continue to serve clients with solutions tailored to their needs. Samsung Securities will further strive to thrive as the best financial institution with our dominance in retail wealth management division.
In FY 2013, our consolidated total assets and liabilities recorded KRW 20.5 trillion and KRW 17.1 trillion, respectively, up 5.4% and 6.9% over the year. The increase in both assets and liabilities was a result of growth in borrowings and financial assets at fair value through profit or loss, reflecting rise in securities sold under repur-chase agreements. Total equity remained relatively stable at KRW 3.4 trillion, including common stock capital of KRW 394.2 billion. As of December 2013, Samsung Securities owns 2,023,178 shares a treasury stocks, 2.6% of 76,435,165 shares issued.
Consolidated net revenue in FY 2013 recorded KRW 557.9 billion, down 42.2% compared to FY 2012, primarily reflecting changes in fiscal year and stagnant equity market Operating expenses (includ-ing personnel expenses, depreciation and amortization, and G&A expenses) was KRW 519.2 billion, down 28.7% with continuous ef-fort for cost reduction. Our net revenue-to-expenses ratio dropped to 107.5%from 132.6% in FY 2012.
As a result, our consolidated pretax income fell by 84.7% to KRW 35.7 billion. Net profit and net profit attributable to shareholders shrank by 86.7% and 93.3%, respectively, to KRW 24.0 billion and KRW 11.0 billion. Return on equity attributable to shareholders de-clined from 5.0% in FY 2012 to 0.4%.
FY 2012
780.1
601.4
-9.0
169.6
39.1
130.6
-
FY 2011
977.5
688.8
-81.2
207.5
72.8
134.7
-
FY 2013
430.9
423.7
1.6
8.8
0.4
8.4
-
(Y-Y)
-45%
-30%
-
-95%
-99%
-94%
-
Net Revenue
Operating Expenses
Non-operating Income
Pretax Income
Income Tax Expenses
Net Profit
(Controlling Interest)
FY 2012
965.6
728.0
-4.7
232.8
52.1
180.7
163.7
FY 2011
1,177.1
890.4
-0.7
286.0
93.5
192.5
171.5
FY 2013
557.9
519.2
-3.0
35.7
11.6
24.0
11.0
(Y-Y)
-42%
-29%
-
-85%
-78%
-87%
-93%
Consolidated Basis Separate Basis
Earnings Summary (In billions of KRW)
Overview
Business P
erformance
Risk and
Cap
ital Ad
equacy
Financial Information
Financial Perfo
rmance
Co
rpo
rate Resp
onsib
ility
Overview We are well positioned to achieve sustainable growth by generating solid earnings across business and deliver value to all our clients.
Operating environment The global economy continued its gradual recovery in FY 2013, though at a moderate pace, driven by improvement in economic activity of developed countries. US economy recovered with increase in consumer spending and housing investments. With growing expectations over “Abenomics”, Japan recorded solid growth. The improvement in economic activity varied among Eu-ropean countries. Several EU countries, notably Germany, France, and England, reported to have entered growth phase, while Italy and Spain were still under macro uncertainties. Chinese soft-landing scheme and subdued export by emerging markets under-performed market expectations.
Market conditions deteriorated to overshadow optimistic domestic economy that appeared to be recovering faster than anticipated in the first half of 2013. Towards the end the year, consumer spend-ing contracted with obscure global environment difficult to predict.
Market environment Equity market KOSPI index in 2013 showed a moderate recovery, increasing from 1,997 point to 2,011 point.
Rise in outflow of foreign capital and the possibility of QE tapering triggered drop in KOSPI index to 1,781 in the first half of 2013. However, with gradual recovery of global economy and growth in preference for undervalued equities, the index rose to 2,060 point, recording a record-high market capitalization of KRW 1,211 trillion. By the end of the year, KOSPI index dropped to previous year’s level with weakening of Japanese Yen and decelerated Chi-nese market growth.
Total equity market turnover in 2013 decreased for two-consec-utive years from KRW 4,763 trillion in 2011 to KRW 3,265 trillion, falling by 12% compared with 2012. Individual investors showed net sale of KRW 5.65 trillion, while domestic institution and foreign investors net purchased KRW 2.4 trillion and KRW 3.2 trillion, re-spectively.
Bond market Despite economic stimulus policies announced by the new gov-ernment at the beginning of the year, 3Y government bond inter-est rate tumbled to historical low 2.44% as investor preference for low risk assets increased considering global macro uncertainties.
Although delay in QE tapering and closure of federal government limited the rise of bond yield, proliferation of optimistic views on economic boom pushed the yield higher.
Total domestic bond market turnover increased slightly by +2.6%, recording KRW 7,360 trillion. Government bond, financial bond, and asset-backed securities turnover all rose by 6.5%, 4.6%, and
14.3%, respectively, to KRW 4,858 trillion, KRW 536 trillion, and KRW 37 trillion. However, corporate bond, special bond, mone-tary stabilization bond, and municipal bond turnover decreased to KRW 176 trillion, KRW 335 trillion, and KRW 20 trillion. Turnover ratio decreased by 31.6% points, recording 514.4%.
Fund market Domestic mutual fund market totaled KRW 184 trillion by the end of 2013, down 1.0% from the previous year. Equity and fixed income fund AUM fell by KRW 7.5 trillion and KRW 0.5 trillion, respectively, to KRW 72 trillion and KRW 12 trillion. Both hybrid and money market fund AUM increased by KRW 2 trillion, record-ing KRW 14 trillion and KRW 64 trillion each. Installment type fund dropped from KRW 54 trillion to KRW 48 trillion.
The exchange-traded fund (ETF) market expanded by 32% to KRW 19 trillion. The total number of ETFs listed at the end of 2013 was 146, including 16 newly listed ETFs. There are total of 16 asset manager participating in the ETF market which accounts for 1.6% of KOSPI market capitalization, and 12% of total equity market turnover.
OTC derivatives market With growing global economic uncertainties and continuing low interest rate environment trends, the demand for principal guaran-teed equity and derivative-linked securities surged, recording total issuance of KRW 63.0 trillion in the market.
Equity-linked securities (ELS) issuance totaled KRW 42.5 trillion, with sales of overseas equity, overseas index, and hybrid type all rising by 123%, 19%, and 8%, respectively, to KRW 0.3 trillion, KRW 22.2 trillion, and KRW 1.3 trillion. Domestic equity and index type ELS sales decreased by 35% and 26%, respectively, to KRW 3.9 trillion and KRW 14.8 trillion. Both principal-guaranteed and unguaranteed ELS products were issued fewer by 2% and 10%, recording KRW 13.9 trillion and KRW 28.6 trillion.
Derivative-linked securities (DLS) market contracted by 14% over the year to KRW 20.4 trillion as demand diminished. Issuance of interest rate and credit-linked securities fell by 37% and 38%, respectively, to KRW 7.9 trillion and KRW 4.3 trillion. Commodity-linked products surged by 65% to KRW 3.5 trillion. Both principal -guaranteed and unguaranteed DLS declined by 22% and 3%, respectively, to KRW 10.9 trillion and KRW 0.9 trillion.
BusinessPerformance
Balance Sheet Summary (In billions of KRW)
FY 2012
18,382
15,066
3,317
18,382
FY 2011
15,870
12,628
3,242
15,870
FY 2013
19,505
16,232
3,273
19,505
(Y-Y)
+6%
+8%
-1%
+6%
Total Assets
Total Liabilities
Total Equity
Total Liabilities and Equity
FY 2012
19,481
15,998
3,482
19,481
FY 2011
16,771
13,390
3,380
16,771
FY 2013
20,536
17,098
3,437
20,536
(Y-Y)
+5%
+7%
-1%
+5%
Consolidated Basis Separate Basis
Samsung Securities Report 2013 Financial Performance 40.41
We aspire to become a leading player with dominant market share by focusing on core businesses and offering differentiated financial products and services.
Client assets The value of our client assets in FY 2013 totaled KRW 184.6 tril-lion, up 0.6% from KRW 183.5 trillion the previous fiscal year. Client assets subject to wealth management increased from KRW 116.5 trillion to KRW 117.5 trillion, as a result of net inflow of KRW 6.1 trillion. Individual client assets increased from KRW 68.8 trillion to KRW 69.2 trillion.
The number of HNWI (clients with assets over KRW 100 million) recorded 80 thousand with KRW 59.4 trillion client assets, both the largest in the industry. The HNWI client assets account for 86% of total wealth management client assets.
Financial product assets among the wealth management client assets expanded by KRW 2.0 trillion to KRW 44.9 trillion with increase in fund and trust balance. Equity assets decreased by KRW 1.0 trillion to KRW 71.3 trillion
Revenue breakdownBrokerage commissionEquity market turnover in FY 2013 (including the KOSPI, KOS-DAQ, and ETFs) fell by 28.6% over the year from KRW 3,421 trillion to KRW 2,441 trillion. As a result, brokerage commission declined by 30.4%, recording KRW 188.8 billion.
Brokerage market share by turnover rose by 0.5% points to 6.2%. Market share in both retail and institutional markets remained rela-tively stable at 3.5% and 0.8%, respectively, while foreign investor market share increased by 0.2% points to 1.2%.
The average rate of equity brokerage commissions fell by 1.3 basis points over the year, mainly due to an increase in low-priced DMA transactions by overseas institutional investors.
Investment banking market Debt capital market in 2013 fell from KRW 101.7 trillion in 2012 to KRW 89.2 trillion as the rise of credit risk of some major com-panies despite the low interest rate environment. Especially, total corporate bond issuance dropped to KRW 40.5 trillion, record-ing the lowest after 2009. The IPO market continued its sluggish trends, although the market size increased to KRW 1.3 trillion from KRW 1.0 trillion in the previous year. Excluding the largest IPO deal (Hyundai-Rotem IPO worth KRW 622.3 billion) leaves the total 2013 IPO market volume 68% of the size in 2012. Right of-fering in 2013 increased by 19% to KRW 20.4 trillion as construc-tion and shipping companies preferred funding through equity is-suance for financial stability. M&A market size decreased by KRW 4.5 trillion, recording KRW 31.5 trillion. While financial investors exhibited bullish investing appetite, strategic investors also en-tered the market for M&A. M&A financing market was worth KRW 5.2 trillion, including KRW 3.4 trillion related to new M&A deals.
Earnings summarySamsung Securities’ consolidated net revenue in FY 2013 was KRW 557.9 billion, down 42.2% from FY 2012. This sharp re-duction is due to the change of fiscal year, drop in the sales of retail bonds, deterioration in fixed income sales & trading, and fall in brokerage income. Our consolidated operating expenses recorded KRW 519.2 billion, down 28.7% over the year. This was primarily attributable to efforts to improve cost efficiency and re-duce personnel costs. In a nutshell, consolidated net profit fell by 93.3% over the year to KRW 11.0 billion. Earnings per share and return on equity dropped to KRW 148 and 0.4% from KRW 2,200 and 5.0% the previous year.
Earnings Summary (In billions of KRW)
FY 2012
965.6
302.8
333.5
29.6
297.8
21.1
-19.3
728.0
382.3
48.6
297.1
-4.7
232.8
52.1
180.7
163.7
FY 2012
780.1
271.4
206.8
29.5
264.5
37.5
-29.7
601.4
313.5
43.2
244.7
-9.0
169.6
39.1
130.6
-
FY 2011
1,177.1
466.9
358.2
42.4
315.8
9.3
-15.5
890.4
501.9
48.5
340.0
-0.7
286.0
93.5
192.5
171.5
FY 2011
977.5
418.0
238.4
39.7
290.8
23.9
-33.3
688.8
373.2
43.3
272.3
-81.2
207.5
72.8
134.7
-
FY 2013
557.9
211.0
279.8
24.0
37.9
18.5
-13.4
519.2
268.3
37.2
213.6
-3.0
35.7
11.6
24.0
11.0
FY 2013
430.9
188.8
179.7
24.0
25.6
33.9
-21.1
423.7
215.0
33.4
175.3
1.6
8.8
0.4
8.4
-
(Y-Y)
-42%
-30%
-16%
-19%
-87%
-12%
-31%
-29%
-30%
-23%
-28%
-
-85%
-78%
-87%
-93%
(Y-Y)
-45%
-30%
-13%
-19%
-90%
-10%
-29%
-30%
-31%
-23%
-28%
-
-95%
-99%
-94%
-
Net Revenue
Brokerage Commissions
Sales Commissions on Financial Products
Underwriting and Advisory Commission
Trading and Interest Income
Other Income
Commission Expenses
Operating Expenses
Personnel Expenses
Amortization and Depreciation Expenses
SG&A Expenses
Non-operating Income
Pretax Income
Income Tax Expenses
Net Profit
(Controlling Interest)
Consolidated Basis Separate Basis
Overview
Business P
erformance
Risk and
Cap
ital Ad
equacy
Financial Information
FY 2012
116.5
59.2
9.6
47.7
79,906
FY 2011
108.6
58.2
10.0
40.4
78,803
FY 2013
117.5
59.4
9.8
48.3
79,641
(Y-Y)
+0.9%
+0.3%
+2.1%
+1.3%
+0.03%
Wealth management
client assets
HNWI clients
Mass individual clients
Corporate clients
Number of HNW clients
Breakdown of Client Assets (In trillions of KRW)
* HNW clients refer to those with KRW 100 million or more client assets deposited in Samsung Securities
FY 2012
116.5
72.3
42.9
13.7
10.8
4.2
8.7
2.1
1.3
2.2
1.3
FY 2011
108.6
72.9
35.6
12.1
9.3
5.5
4.2
1.6
0.9
0.6
1.4
FY 2013
117.5
71.3
44.9
15.5
10.0
5.2
9.6
2.1
1.4
1.1
1.3
(Y-Y)
+0.9%
-1.4%
+4.7%
+13.6%
-8.1%
+24.0%
+10.7%
+1.8%
+9.7%
-47.9%
-0.6%
Wealth management
client assets
Equity assets
Financial product assets
Funds
Bonds
Repo
Trusts
OTC derivatives
Retirement pensions
Other
Cash deposits
Client Asset Breakdown (In trillions of KRW)
FY 2012
302.8
271.4
265.3
213.4
27.6
24.3
FY 2011
466.9
418.0
404.2
335.8
34.0
34.4
FY 2013
211.0
188.8
178.5
148.1
18.5
11.8
(Y-Y)
-30%
-30%
-33%
-31%
-33%
-51%
Brokerage commissions
(Consolidated)
Brokerage commissions
(Separate)
Equity brokerage commissions
Retail clients
Domestic institutional clients
Overseas institutional clients
Brokerage Revenues (In billions of KRW)
* Source : Financial Supervisory Service.
FY 2012
8.0%
5.7%
3.5%
0.8%
1.0%
0.4%
FY 2011
8.8%
5.9%
4.2%
0.9%
0.5%
0.1%
FY 2013
7.5%
6.2%
3.5%
0.8%
1.2%
0.7%
(Y-Y)
-0.6%p
+0.5%p
-
-
+0.2%p
+0.3%p
By Commission
By Turnover
Retail clients
Domestic institutional clients
Overseas institutional clients
Other
Market Share of Equity Brokerage Financial Perfo
rmance
Co
rpo
rate Resp
onsib
ility
Samsung Securities Report 2013 Financial Performance 42.43
Fund sales revenue totaled KRW 39.9 billion in FY 2013. Fund sales net asset value totaled KRW 15.9 trillion, up 14.0% for the year, as a result of increased sales in hybrid and bond-type funds. Sales of equity-type funds fell by 7.1% to KRW 3.0 trillion.
Wrap account revenue recorded KRW 15.8 billion in FY 2013. Despite total asset under management increased slightly over the year to KRW 4.9 trillion, equity-type balance fell by 27.3% to KRW 1.1 trillion as redemption of externally advised wrap account con-tinued.
OTC derivatives related revenue recorded KRW 105.9 billion, due to increase in DLS sales and the early redemption of ELS. ELS sales fell by KRW 0.3 trillion to KRW 2.1 trillion, while DLS sales rose by KRW 0.2 trillion to KRW 3.6 trillion.
Investment bankingUnderwriting and advisory commissions totaled KRW 24.0 billion, mainly due to increases in M&A and IPO volume. Volume in the domestic IPO market increased by KRW 0.2 trillion over the year to KRW 1.1 trillion, while bond issuance and M&A advisory market volume both reduced by respective 27.8% and 55.9% to KRW 68 trillion and KRW 12 trillion.
Trading and interest incomeTrading and interest income recorded KRW 25.6 billion in the midst of highly volatile interest rates and reduced sales of retail bonds. Retail bond sales decreased by 64.2% to KRW 2.2 trillion from KRW 6.0 trillion the previous year. Income from client cash deposits fell by 46% due to cut in benchmark rate by the Bank of Korea.
Operating expensesOperating expenses fell by 30% over the year to KRW 423.7 bil-lion, mainly backed by cost reduction program and decrease in compensation payment due to revenue fall. As the number of headcount dropped by 340 to 2,772 employees, personnel ex-penses decreased by 31% to KRW 215.0 billion. G&A expenses shrank by KRW 69.4 billion to KRW 175.3 billion, via further re-trenchment of costs such as advertising expenses.
(Y-Y)
-30%
-31%
-23%
-28%
-26%
-27%
-48%
-22%
-26%
+21%p
-3%p
-5%p
FY 2012
601.4
313.5
43.2
244.7
66.6
43.9
25.3
8.2
100.7
77%
52%
18%
FY 2011
688.8
373.2
43.3
272.3
61.3
41.6
44.1
9.2
116.1
70%
54%
26%
FY 2013
423.7
215.0
33.4
175.3
49.2
31.9
13.0
6.4
74.8
98%
51%
13%
Operating expenses
Personnel expenses
Depreciation expenses
G&A expenses
IT expenses
Rental expenses
Advertising
Sales promotions
Other
Operating expenses/
Net revenue
Personnel expenses/
Operating expenses
Compensation payments/
Personnel expenses
Operating Expenses (Separate) (In billions of KRW)
Overview
Business P
erformance
Risk and
Cap
ital Ad
equacy
Financial Information
FY 2012
333.5
206.8
45.2
26.5
89.4
45.6
FY 2011
358.2
238.4
59.8
60.6
93.2
24.7
FY 2013
279.8
179.7
39.9
15.8
105.9
18.2
(Y-Y)
-16%
-13%
-12%
-40%
+18%
-60%
Sales commissions on
financial products
(Consolidated)
Sales commissions on
financial instruments
(Separate)
Funds
Wrap accounts
Securitized derivatives
Other
Sales commissions on financial products (In billions of KRW)
Types of risk We seek to monitor and control our risks according to the risk type. For global-standard oversight of our risk management pro-cess, we established the Samsung Integrated Risk Intelligence System (SIRIS) in 2008. The first of its kind in the industry, the integrated system provides information on risks per type, such as market, credit, operational, and anti-money laundering. We also measure risk levels across the company and support monitoring and simulation functions by implementing an independently devel-oped OTC product calculation engine, incorporating vast market information and adopting sophisticated global best practices.
The potential for changes in the market value of our trading and investing positions is referred to as market risk. Such positions result from underwriting, brokerage, proprietary trading, and in-vestment activities. Market risk deals with potential losses due to fluctuations in market prices, interest rates, and exchange rates. We calculate VaR for all the assets we hold and for transactions that involve these risks. To complement VaR, Samsung Securities also uses various types of methods including Greeks, stress test-ing, and DV01 analysis.
Credit risk refers to potential losses that we would incur if a coun-terparty or an issuer of securities or other financial instruments that we hold fails to perform their obligations or upon a deteriora-tion in their credit quality. As part of our strict credit risk manage-ment policy, we assign credit ratings to counterparties based on our internal inspection and manage credit lines of each counter-part. Using SIRIS, we conduct daily monitoring of total credit ex-posure including counterparty exposure for over-the-counter de-rivatives. We effectively manage limits by identifying the individual counterparty limit prior to transactions involving credit exposure. Separate management of limits on large-sum margin lending is intended to prevent credit risk concentration. We are also building an effective system to prepare for future expansion of businesses involving credit risk by maintaining limits per business group and country. In the case of over-the-counter derivative trades, we re-quire the derivatives to be backed by collateral of above a certain amount or certain rating. This is to effectively manage various risks inherent in Over-the-counter derivatives. Samsung Securities enters into a contract with a counterparty for over-the-counter derivatives trading through the Master Agreements offered by the International Swap and Derivatives Association, Inc. (ISDA). We restrict derivatives transactions to counterparties who have signed a Credit Support Annex (CSA) with Samsung Securities. Through credit default swap (CDS) premium and news monitoring, we are proactively responding to the possible occurrence of credit events.
Liquidity risk refers to risk arising from a maturity mismatch in funding and investing. It stems from situations in which trading an asset at a previous price is impossible due to lack of transaction
or disruption in the market or when the company becomes default of payment due to a temporary increase in cash demand or credit crunch. Samsung Securities has established a number of strate-gies to deal with every possible type of liquidity crisis. All of them serve as the foundation for our overall emergency funding strate-gies. Since 2008, Samsung Securities has systematically man-aged operational risk by maintaining a unified system of internal controls and risk management organization. The SIRIS is used to manage and analyze company-wide data to keep operating risks at a level seen in leading global financial institutions.
As a way to make necessary improvements before accidents oc-cur, we rely on the Risk and Control Self Assessment (RCSA) to identify and manage risk factors and vulnerabilities. We have also developed and monitor Key Risk Indicators (KRI) related to opera-tional risks such as financial accidents, incomplete sales activities, transaction errors, and system failures. We also calculate opera-tional risk exposure by using a statistical tool that applies changes in the business environment and internal controls as well as loss-related data and scenarios.
Our rigorous operational risk management has reduced potential losses by recognizing and improving specific target risk factors. Furthermore, we are able to make efficient use of limited resourc-es and maintain business continuity through appropriate deploy-ment of management capabilities according to risk levels. We also secure the company's financial soundness by ensuring the avail-ability of sufficient cash flows based on an accurate projection of potential losses.
To manage regulatory risk that stems from various legal and regulatory changes, we assess related laws and regulations that are being established or revised, or that have been completed, and make relevant changes. To manage reputational risks arising from negative publicity and document risk from uncertain contract terms, each of our business divisions work organically with risk management, compliance, legal affairs and corporate commu-nication teams to analyze business activities that may affect the company as a whole or each operation to maintain risk within ac-ceptable levels.
Risk and Capital Adequacy
We are confident that our sound control framework will discipline risk capacity and enable us to remain a trusted financial partner to all of our clients.
Financial Perfo
rmance
Co
rpo
rate Resp
onsib
ility
Samsung Securities Report 2013 Financial Performance 44.45
Limit managementLimit management is a proactive management tool rather than passive management that limits sales activities of a company that entail risks. It minimizes interference in each department’s decision-making, while maintaining overall estimated losses within an acceptable range to maximize company-wide profit. Samsung Securities holds a wide range of trading securities, such as equi-ties, fixed income, and derivatives that are subject to trading limit management. Every year, Samsung Securities sets company-wide trading limits per risk type, which are approved by the Risk Management Committee.
The Risk Management Unit is responsible for overseeing trad-ing limits by category and type. It is also tasked with establishing countermeasures in the event of any violations of these regula-tions or limits. As key indicators for managing trading limits, we have adopted VaR limit, maximum loss limit, funds and loss limits. Greeks limit and DV01 limit are also used as additional indicators. VaR limit and loss limit are allocated in accordance with the com-pany's overall risk capital strategy. We have also established rules outlining how much limit management is to be applied to each major strategy. Support teams within each business division carry out our primary risk management functions, while the Risk Man-agement Unit oversees the entire operation.
VaR-based limits are used to measure and quantify an acceptable level of financial risk within a company or an investment portfolio over a specific time frame and in normal market conditions. Maxi-mum loss limit means the maximum amount of loss that a com-pany could suffer from its sales and management activities under a worst-case scenario.
Fund limit is calculated according to predetermined priorities to ensure the efficient use of a limited range of funds, while loss limit refers to the sum of both realized and unrealized losses. Yearly and monthly loss limits for each strategy are assigned. The term “Greeks limits” (i.e., Delta, Gamma, Vega, and Rho) refers to the limit of price sensitivity to such risk factors as share prices, volatility, and interest rates. It is used to manage risks of over-the-counter derivatives. The term DV01 bond evaluation refers to the change in the value of a sensitivity limit when the interest rate changes by 1 basis point. This limit is used to manage the rate of risk of fixed income instruments.
Samsung Securities manages its company-level VaR by applying diversification effects between its trading and non-trading assets within SIRIS. As of the end of February 2013, the VaR from our assets was worth KRW 47.0 billion, up KRW 3.3 billion over the year. The VaR of our equity-related assets decreased, while that from our interest rate-related assets grew. This happened be-cause our volume of equity-related asset fell during the year, while that of our interest rate -related assets increased.
Capital adequacyWe maintain an adequate level of capital to protect our investors and ensure our corporate stability in a rapidly changing market environment. Samsung Securities uses a net capital ratio to calcu-late its level of capital adequacy. The ratio is derived by comparing the level of market, credit, operational, and other risks that are present in our current asset position with our net operating capital. This helps us to gauge our ability to cope with the total amount of risk that we face.
The term “net operating capital” refers to the value of corporate assets that can be immediately converted into cash on the day the calculation is performed, meaning that it represents the true value of the assets being evaluated. It is calculated by subtract-ing the value of fixed and other illiquid assets from net assets and adding subordinated debt to the result.
FY 2013
Low
118
136
0
0
95
160
High
454
359
5
7
221
605
End of the year
153
352
0
0
35
470
Daily Average
185
312
1
1
59
441
FY 2012
End of the year
211
279
4
6
63
437
Equity
Interest Rates
FX
Other
Diversification (Overall)
Total VaR
VaR
Total risk amount refers to the maximum estimated loss that a company might face in the course of its operations, including market, counterparty, and operational risks. Market risk means the possible loss that would be faced if the values of a company’s trading assets were to be adversely affected in the future. Credit risk refers to the possible loss that a company would face if a counterparty or third party were to default on a financial obliga-tion. Operational risk means the possible loss faced in terms of expenditures or any deterioration in operating conditions if an ac-cident, error, illegal, or improper activity were to take place.
As of the end of December 2013, our net capital ratio recorded 636%, down 67% points from the previous year. This happened because the amount of our total risks and illiquid assets increased by KRW 15.4 billion and KRW 113.6 billion to KRW 393.2 billion and KRW 776.9 billion, respectively.
Market risk amount was KRW 294.5 billion in FY 2013, up KRW 31.4 billion from the previous year. Our amount of credit risk fell by KRW 12.8 billion to KRW 38.3 billion, after the calculation formula has been revised to reflect the total amount of loan collateral. Op-erating risk was KRW 60.4 billion, a drop of KRW 2.1 billion over the year.
Overview
Business P
erformance
Risk and
Cap
ital Ad
equacy
Financial Information
Net Capital Ratio
FY 2012
26,578
3,778
703%
FY 2011
24,970
2,800
892%
FY 2013
24,999
3,932
636%
(Y-Y)
-1,579
154
-67%p
Net capital (A)
Total risk amount
Net capital ratio (A/B)
Net operating capital
Total assets
Total liabilities
Illiquid assets
Subordinated debt
= - - +
Total risk Market risk Counterparty risk Operational risk = + +
Net capital ratio
Net capital
Total amount of risk
=
Financial Perfo
rmance
Co
rpo
rate Resp
onsib
ility
Samsung Securities Report 2013 Financial Performance 46.47
FINANCIAL INFORMATION
INDEPENDENT AUDITORS’ REPORT
To the Shareholders and Board of Directors ofSamsung Securities Co., Ltd.:
We have audited the accompanying consolidated financial statements of Samsung Securities Co., Ltd. and its subsidiaries (the “Group”). The consolidated financial statements consist of the consolidated statements of financial position as of December 31, 2013 and March 31, 2013, and the related consoli-dated statements of comprehensive income, consolidated statements of changes in shareholders’ equity and consolidated statements of cash flows for the nine months period ended December 31, 2013 and for the year ended March 31, 2013, all expressed in Korean won. The Group’s management is responsible for the preparation and fair presentation of the consolidated financial statements, and our responsibility is to express an opinion on these consolidated financial statements based on our audits. We did not audit the financial statements of Samsung Futures Inc., Samsung Securities (Europe) Ltd., Samsung Securi-ties (America) Inc., and Samsung Securities (Asia) Ltd., whose statements reflect total assets represent-ing 4.0% of the Group’s consolidated total assets as of December 31, 2013 and 5.8% as of March 31, 2013, and total net operating revenues representing 7.1% of the Group’s consolidated total net operating revenues for the nine months period ended December 31, 2013 and 6.6% for the year ended March 31, 2013. Those statements were audited by other auditors whose reports have been furnished to us, and our opinion expressed herein, insofar as it relates to the amounts included for those consolidated subsid-iaries, is based solely on the reports of the other auditors.
We conducted our audits in accordance with auditing standards generally accepted in the Republic of Ko-rea. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement. An audit includes ex-amining, on a test basis, evidence supporting the amounts and disclosures in the consolidated financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall consolidated financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.
In our opinion, the consolidated financial statements referred to above present fairly, in all material re-spects, the financial position of the Group as of December 31, 2013 and March 31, 2013, and the results of its operations and its cash flows for the nine months period ended December 31, 2013 and for the year March 31, 2013, in conformity with Korean International Financial Reporting Standards.
Accounting principles and auditing standards and their application in practice vary among countries. The accompanying consolidated financial statements are not intended to present the financial position, results of operations and cash flows in accordance with accounting principles and practices generally ac-cepted in countries other than the Republic of Korea. In addition, the procedures and practices utilized in the Republic of Korea to audit such consolidated financial statements may differ from those generally accepted and applied in other countries. Accordingly, this report and the accompanying consolidated fi-nancial statements are for use by those knowledgeable about Korean accounting principles and auditing standards and their application in practice.
March 6, 2014
This report is effective as of March 6, 2014, the auditors’ report date. Certain subsequent events or circum-stances may have occurred between the auditors’ report date and the time the auditors’ report is read. Such events or circumstances could significantly affect the accompanying consolidated financial statements and may result in modifications to the auditors’ report.
150-876, 9F, One IFC International Finance Centre Seoul,10, Gukjegeumyung-ro, Yeongdeungpo-gu, Seoul, Korea
Tel: +82 (2) 6676 1000Fax: +82 (2) 6674 2114www.deloitteanjin.co.kr
Overview
Business P
erform
anceR
isk and C
apital A
deq
uacy F
inancial Inform
ation
Financial Performance
Corporate R
esponsibility
Samsung Securities Report 2013 Financial Performance 48.49
CONSOLIDATED STATEMENTS OF FINANCIAL POSITIONAS OF DECEMBER 31, 2013 AND MARCH 31, 2013
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOMEFOR THE NINE MONTHS PERIOD ENDED DECEMBER 31, 2013 AND FOR THE YEAR ENDED MARCH 31, 2013
SAMSUNG SECURITIES CO., LTD. AND ITS SUBSIDIARIES In thousands of KRW
Assets: Cash and cash equivalents Financialassetsatfairvaluethroughprofitorloss Available-for-salefinancialassets Loans and receivables Investment in associate Property and equipment Intangible assets Deferred income tax assets Current income tax assets Others Total assetsLiabilities: Financialliabilitiesatfairvaluethroughprofitorloss Depository liabilities Borrowings Debentures Definedbenefitliabilities Provisions Deferred income tax liabilities Current income tax liabilities Others Total liabilitiesShareholders’ equity: Capital stock Capital surplus Capital adjustments Accumulated other comprehensive income Retained earnings Equity attributable to the owners of the parent companyNon-controlling interests Totalshareholders’equity Totalliabilitiesandshareholders’equity
221,091,993
13,949,690,680
1,896,426,494
4,210,723,117
6,728,719
66,750,381
130,278,083
4,233,870
35,432,548
14,226,487
5,838,879,301
2,885,036,499
7,049,194,001
299,771,674
16,380,759
9,690,567
99,830,126
7,626,000
892,020,796
394,153,905
1,507,956,489
(105,670,638)
162,327,815
1,337,038,884
3,295,806,455
20,535,582,372
17,098,429,723
141,346,194
3,437,152,64920,535,582,372
461,226,645
(48,506,217)
367,438,996
(149,048,141)
253,515,981
798,961,073
293,329,928
(386,414,346)
(690,098,103)
(356,090,271)
54,654,170
(39,539,267)
11,034,525
12,989,505
2,552,666
(7,811,659)
(5,455,906)
1,178,223
12,130,908
412,720,428
218,390,855
(86,795,738)
15,114,903
559,430,448268,301,908252,439,938
38,688,6022,277,0165,301,066
35,664,55211,640,52224,024,030
(10,714,899)
13,309,131
148
148
260,377,190
13,081,765,115
1,336,460,882
4,561,824,190
8,028,487
81,715,538
127,743,120
3,595,643
741,838
18,665,790
6,118,653,416
2,977,019,973
5,326,268,928
299,460,035
22,051,163
10,468,815
102,269,610
9,316,271
1,132,931,410
394,153,905
1,506,982,289
(105,016,066)
172,184,117
1,374,368,262
3,342,672,507
19,480,917,793
15,998,439,621
139,805,665
3,482,478,17219,480,917,793
652,269,339
(74,091,244)
453,261,099
(197,097,524)
452,369,536
761,884,551
351,134,330
(332,073,448)
(731,481,736)
(409,708,223)
79,319,470
(37,975,833)
163,704,845
17,020,084
(6,403,911)
(3,332,787)
(2,525,278)
152,058,814
16,404,139
578,178,095
256,163,575
92,125,010
41,343,637
967,810,317382,323,724347,948,424237,538,169
5,164,1439,896,180
232,806,13252,081,203
180,724,929
(12,261,976)
168,462,953
2,200
2,200
December 31, 2013 December 31, 2013March 31, 2013 March 31, 2013
SAMSUNG SECURITIES CO., LTD. AND ITS SUBSIDIARIES In thousands of KRW
Commissions income and expenses, net: Commissions income Commissions expensesInterest income and expenses, net: Interest income Interest expensesGains or losses on financial instrument at fair value through profit or loss, net: Gainsrelatedtofinancialinstrumentsheldfortrading Gains related to derivatives held for trading Gainsrelatedtofinancialinstrumentsdesignatedatfairvaluethroughprofitorloss Lossesrelatedtofinancialinstrumentsheldfortrading Losses related to derivatives held for trading LossesrelatedtofinancialinstrumentsdesignatedatfairvaluethroughprofitorlossOther operating income and expenses: Other operating income Other operating expensesOperating revenues, netEmployee compensation and benefitsSelling and administrative expensesOperating profitNon-operating incomeNon-operating expensesProfit before income taxIncome tax expenseNet income Profitattributableto: Owners of the parent company Non-controlling interestsOther comprehensive income, net of tax: Itemnotsubsequentlyreclassifiedtonetincome: Remeasurementofthenetdefinedbenefitliabilities Itemssubsequentlyreclassifiedtonetincome: Valuationlossonavailable-for-salefinancialassets Cumulative translation adjustments for overseas subsidiaries and branchesTotal comprehensive income Comprehensiveincomeattributableto: Owners of the parent company Non-controlling interests Earnings per share (In Korean won): Basic earnings per share Diluted earnings per share
Overview
Business P
erform
anceR
isk and C
apital A
deq
uacy F
inancial Inform
ation
Financial Performance
Corporate R
esponsibility
Samsung Securities Report 2013 Financial Performance 50.51
394,153,905
-
394,153,905
-
-
-
-
-
-
-
394,153,905
394,153,905-
-
-
-
-
-
-
-
394,153,905
1,505,276,083
-
1,505,276,083
-
-
-
-
-
1,286,695
419,511
1,506,982,289
1,506,982,289-
-
-
-
-
53,862
926,987
(6,649)
1,507,956,489
(99,529,719)
-
(99,529,719)
-
-
-
-
-
1,791,483
(7,277,830)
(105,016,066)
(105,016,066)-
-
-
-
-
158,640
(813,212)
-
(105,670,638)
200,616,859
(16,786,711)
183,830,148
-
-
(5,907,296)
(3,271,873)
(2,466,862)
-
-
172,184,117
172,184,117-
-
2,455,306
(6,983,064)
(5,328,544)
-
-
-
162,327,815
1,245,937,332
16,786,711
1,262,724,043
(52,060,626)
163,704,845
-
-
-
-
-
1,374,368,262
1,374,368,262(48,363,903)
11,034,525
-
-
-
-
-
-
1,337,038,884
3,246,454,460
-
3,246,454,460
(52,060,626)
163,704,845
(5,907,296)
(3,271,873)
(2,466,862)
3,078,178
(6,858,319)
3,342,672,507
3,342,672,507(48,363,903)
11,034,525
2,455,306
(6,983,064)
(5,328,544)
212,502
113,775
(6,649)
3,295,806,455
133,967,089
-
133,967,089
(10,565,564)
17,020,085
(496,615)
(60,914)
(58,416)
-
-
139,805,665
139,805,665(10,565,564)
12,989,505
97,360
(828,595)
(127,362)
-
-
(24,815)
141,346,194
3,380,421,549
-
3,380,421,549
(62,626,190)
180,724,930
(6,403,911)
(3,332,787)
(2,525,278)
3,078,178
(6,858,319)
3,482,478,172
3,482,478,172(58,929,467)
24,024,030
2,552,666
(7,811,659)
(5,455,906)
212,502
113,775
(31,464)
3,437,152,649
Overview
Business P
erform
anceR
isk and C
apital A
deq
uacy F
inancial Inform
ation
Financial Performance
Corporate R
esponsibility
Samsung Securities Report 2013 Financial Performance 52.53
CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS’ EQUITYFOR THE NINE MONTHS PERIOD ENDED DECEMBER 31, 2013AND FOR THE YEAR ENDED MARCH 31, 2013
CONSOLIDATED STATEMENTS OF CASH FLOWSFOR THE NINE MONTHS PERIOD ENDED DECEMBER 31, 2013AND FOR THE YEAR ENDED MARCH 31, 2013
SAMSUNG SECURITIES CO., LTD. AND ITS SUBSIDIARIES In thousands of KRW
Balance as of April 1, 2012Cumulative effect on change of accounting policyBalance after adjustmentDividendsNet incomeOther comprehensive income, net of tax: Remeasurement of the net defined benefit liabilities Valuation loss on available-for- sale financial assets Cumulative translation adjustments for overseas subsidiaries and branchesDisposal of treasury stockOthersBalance as of March 31, 2013
Balance as of April 1, 2013DividendsNet incomeOther comprehensive income, net of tax: Remeasurement of the net defined benefit liabilities Valuation loss on available-for- sale financial assets Cumulative translation adjustments for overseas subsidiaries and branchesDisposal of treasury stockOthersAcquisition of treasury stockBalance as of December 31, 2013
Capital stock
Capital surplus
Capital adjustments
Accumulated other
Comprehensive income
Retainedearnings
Total
Non-controllinginterests
Total equity
24,024,030
(271,327,288)
(921,919,284)
331,098,245
(134,532,777)
9,563,171
(45,110,095)
411,239,977
-
109,920,071
1,227,446
3,538,263
124,470
971,554
(975,770,216)
(107,443,344)
(7,891,835)
(23,233,392)
1,617,264,516
165,125
(58,929,467)
(31,464)
(1,008,203,998)
(587,317,006)
1,558,468,710(2,232,903)
(39,285,197)260,377,190221,091,993
180,724,929
(326,184,676)
(1,008,160,049)
456,467,636
(186,805,196)
19,343,374
(30,710,597)
1,892,447,134
10,000,000
165,847,165
2,028,289
-
332,121
3,881,940
(1,587,477,222)
(180,127,145)
(12,944,287)
(31,442,715)
579,158,571
-
(62,626,190)
-
(895,324,579)
262,545,280
516,532,381(1,397,925)
(117,644,843)378,022,033260,377,190
December 31, 2013 March 31, 2013
SAMSUNG SECURITIES CO., LTD. AND ITS SUBSIDIARIES In thousands of KRW
Cash flows from operating activities: Net income Adjustments Changes in operating assets and liabilities Interest received Interest paid Dividend received Income tax paid Net cash used in operating activitiesCash flows from investing activities: Proceeds from disposal of available-for-sale financial assets Decrease in held-to-maturity investments Decrease in loans and receivables Disposal of the investment in associates Net cash provided by acquisition of subsidiary Proceeds from disposal of property and equipment Proceeds from disposal of intangible assets Acquisition of available-for-sale financial assets Increase in loans and receivables Acquisition of property and equipment Acquisition of intangible assets Net cash provided by (used in) investing activitiesCash flows from financing activities: Net increase in borrowings Proceeds from disposal of treasury stock Payment of dividends Proceeds from acquisition of treasury stock Net cash provided by financing activitiesChanges in cash and cash equivalents by foreign currency translationNet decrease in cash and cash equivalentsCash and cash equivalents, beginning of the yearCash and cash equivalents, end of the year
Overview
Business P
erform
anceR
isk and C
apital A
deq
uacy F
inancial Inform
ation
Financial Performance
Corporate R
esponsibility
Samsung Securities Report 2013 Financial Performance 54.55
SEPARATE STATEMENTS OF FINANCIAL POSITIONAS OF DECEMBER 31, 2013 AND MARCH 31, 2013
SEPARATE STATEMENTS OF COMPREHENSIVE INCOMEFOR THE NINE MONTHS PERIOD ENDED DECEMBER 31, 2013 AND FOR THE YEAR ENDED MARCH 31, 2013
SAMSUNG SECURITIES CO., LTD. In thousands of KRW
Assets: Cash and cash equivalents Financial assets at fair value through profit or loss Available-for-sale financial assets Loans and receivables Investments in associates and subsidiaries Property and equipment Intangible assets Current income tax assets Others Total assetsLiabilities: Financial liabilities at fair value through profit or loss Depository liabilities Borrowings Debentures Defined benefit liabilities, net Provisions Deferred income tax liabilities Others Total liabilitiesShareholders’ equity: Capital stock Capital surplus Capital adjustments Accumulated other comprehensive income Retained earnings (Reserves for credit losses: December 31, 2013: ₩7,943,303 thousand March 31, 2013: ₩5,794,162 thousand Expected reserves for credit losses: December 31, 2013: ₩1,184,771 thousand March 31, 2013: ₩2,149,141 thousand) Total shareholders’ equity Total liabilities and shareholders’ equity
170,251,903
13,878,917,370
1,835,754,216
3,119,230,657
283,154,393
60,805,520
110,536,361
35,119,049
11,227,538
5,838,879,301
2,086,441,276
7,032,050,609
299,771,674
14,876,330
9,061,678
93,905,525
857,358,271
394,153,905
1,507,963,137
(105,670,638)
170,901,384
1,305,304,555
19,504,997,007
16,232,344,664
3,272,652,34319,504,997,007
325,609,855
(42,900,888)
348,267,926
(142,898,391)
252,476,732
798,471,015
293,301,197
(385,396,599)
(689,645,858)
(356,090,271)
68,618,633
(37,353,608)
2,364,476
(6,217,778)
(239,500)
(135,994)
(153,543)
282,708,967
205,369,535
(86,883,784)
31,265,025
432,459,743215,033,053210,199,341
7,227,3495,397,1603,799,0448,825,465
439,780
8,385,685(4,382,339)
4,003,346
113113
234,088,901
13,081,765,115
1,273,498,891
3,309,012,477
285,420,424
74,055,530
110,182,673
365,760
14,092,159
6,118,653,416
2,038,703,953
5,381,317,877
299,460,035
21,063,583
9,859,803
96,033,869
1,100,702,770
394,153,905
1,506,982,289
(105,016,065)
175,283,723
1,345,282,772
18,382,481,930
15,065,795,306
3,316,686,62418,382,481,930
476,344,291
(66,699,460)
418,614,184
(185,195,761)
452,369,536
761,868,545
351,134,330
(332,073,448)
(731,358,878)
(409,708,223)
84,373,830
(37,349,525)
(5,142,268)
7,570,458
(5,172,123)
230,601
(171,131)
409,644,831
233,418,423
92,231,862
47,024,305
782,319,421313,473,222290,207,030178,639,169
10,989,74220,002,515
169,626,39639,051,008
130,575,388(2,684,463)
127,890,925
1,7551,755
December 31, 2013 December 31, 2013March 31, 2013 March 31, 2013
SAMSUNG SECURITIES CO., LTD. In thousands of KRW
Commissions income and expenses, Net: Commissions income Commissions expensesInterest income and expenses, net: Interest income Interest expensesGains or losses on financial instrument at fair value through profit or loss, net: Gains related to financial instruments held for trading Gains related to derivatives held for trading Gains related to financial instruments designated at fair value through profit or loss Losses related to financial instruments held for trading Losses related to derivatives held for trading Losses related to financial instruments designated at fair value through profit or lossOther operating income and expenses: Other operating income Other operating expensesOperating revenues, netEmployee compensation and benefitsSelling and administrative expensesOperating profitNon-operating incomeNon-operating expensesProfit before income taxIncome tax expenseNet income (Net income after reserves for credit losses: December 31, 2013: ₩7,200,915 thousand March 31, 2013: ₩128,426,248 thousand)Other comprehensive income, net of tax: Item not subsequently reclassified to net income: Remeasurement of the net defined benefit liabilities Items subsequently reclassified to net income: Valuation gain (loss) on available-for-sale financial assets Change in value of investments in subsidiaries Change in value of investments in associates Cumulative translation adjustments for overseas subsidiaries and branchesTotal comprehensive incomeEarnings per share (In Korean won): Basic earnings per share Diluted earnings per share
Overview
Business P
erform
anceR
isk and C
apital A
deq
uacy F
inancial Inform
ation
Financial Performance
Corporate R
esponsibility
Samsung Securities Report 2013 Financial Performance 56.57
3,244,636,4653,244,636,465
-
(52,060,625)
130,575,388
(5,142,268)
7,570,458
(5,172,123)
230,601
(171,131)
3,078,178
(6,858,319)
3,316,686,624
3,316,686,624(48,363,902)
8,385,685
2,364,476
(6,217,778)
(239,500)
(135,994)
(153,543)
212,500
113,775
3,272,652,343
SEPARATE STATEMENTS OF CHANGES IN SHAREHOLDERS’ EQUITYFOR THE NINE MONTHS PERIOD ENDED DECEMBER 31, 2013AND FOR THE YEAR ENDED MARCH 31, 2013
SEPARATE STATEMENTS OF CASH FLOWSFOR THE NINE MONTHS PERIOD ENDED DECEMBER 31, 2013AND FOR THE YEAR ENDED MARCH 31, 2013
SAMSUNG SECURITIES CO., LTD. In thousands of KRW
Balance as of April 1, 2012Balance after adjustmentCumulative effect on change of accounting policyDividendsNet incomeOther comprehensive income, net of tax: Remeasurement of the net defined benefit liabilities Valuation gain (loss) on available-for-sale financial assets Changes in value of investments in subsidiaries Changes in value of investments in associates Cumulative translation adjustments for overseas subsidiaries and branchesDisposal of treasury stockOthersBalance as of March 31, 2013
Balance as of April 1, 2013DividendsNet incomeOther comprehensive income, net of tax: Remeasurement of the net defined benefit liabilities Valuation gain (loss) on available-for-sale financial assets Changes in value of investments in subsidiaries Changes in value of investments in associates Cumulative translation adjustments for overseas subsidiaries and branchesDisposal of treasury stockOthersBalance as of December 31, 2013
394,153,905394,153,905
-
-
-
-
-
-
-
-
-
-
394,153,905
394,153,905-
-
-
-
-
-
-
-
-
394,153,905
1,505,276,0831,505,276,083
-
-
-
-
-
-
-
-
1,286,695
419,511
1,506,982,289
1,506,982,289-
-
-
-
-
-
-
53,861
926,987
1,507,963,137
(99,529,718)(99,529,718)
-
-
-
-
-
-
-
-
1,791,483
(7,277,830)
(105,016,065)
(105,016,065)-
-
-
-
-
-
-
158,639
(813,212)
(105,670,638)
193,634,965177,968,186
(15,666,779)
-
-
(5,142,268)
7,570,458
(5,172,123)
230,601
(171,131)
-
-
175,283,723
175,283,723-
-
2,364,476
(6,217,778)
(239,500)
(135,994)
(153,543)
-
-
170,901,384
1,251,101,2301,266,768,009
15,666,779
(52,060,625)
130,575,388
-
-
-
-
-
-
-
1,345,282,772
1,345,282,772(48,363,902)
8,385,685
-
-
-
-
-
-
-
1,305,304,555
Capital stock
Capital surplus
Capital adjustments
Accumulated other
Comprehensive income
Retainedearnings
Total equity
8,385,685
(296,142,107)
(871,859,323)
311,265,234
(128,445,940)
31,721,424
(35,972,892)
399,207,213
9,786,360
2,423,823
15,767
21,070
(962,209,585)
(2,993,992)
(6,863,635)
(17,689,601)
1,543,886,323
165,125
(48,363,903)
(981,047,919)
(578,302,580)
1,495,687,545(174,044)
(63,836,998)234,088,901170,251,903
130,575,388
(322,509,942)
(1,027,576,163)
419,697,091
(174,047,332)
37,000,718
(10,738,000)
1,863,857,216
23,036
14,001,289
58,751
3,309,228
(1,569,729,198)
-
(11,561,843)
(29,079,211)
634,209,577
-
(52,060,625)
(947,598,240)
270,879,268
582,148,952822,527
(93,747,493)327,836,394234,088,901
December 31, 2013 March 31, 2013
SAMSUNG SECURITIES CO., LTD. In thousands of KRW
Cash flows from operating activities: Net income Adjustments Changes in operating assets and liabilities Interest received Interest paid Dividend received Income tax paid Net cash used in operating activitiesCash flows from investing activities: Proceeds from disposal of available-for-sale financial assets Proceeds from disposal of loans and receivables Proceeds from disposal of investments in associates and subsidiaries Proceeds from disposal of property and equipment Proceeds from disposal of intangible assets Acquisition of available-for-sale financial assets Acquisition of loans and receivables Acquisition of property and equipment Acquisition of intangible assets Net cash provided by (used in) investing activitiesCash flows from financing activities: Net increase in borrowings Proceeds from disposal of treasury stock Payment of dividends Net cash provided by financing activitiesChanges in cash and cash equivalents by foreign currency translationNet decrease in cash and cash equivalentsCash and cash equivalents, beginning of the yearCash and cash equivalents, end of the year
APPENDIX
MAJOR ACCOUNTING PRINCIPLES
Accounting PolicyOur financial statements follow the Korean International Financial Reporting Standards (K-IFRS) beginning the reporting period commending April 1, 2011. K-IFRS is the Korean version of standards, revisions and interpretations issued by the International Accounting Standards Board (ISAB). For comparison purposes, we made corrections to prior-period financial statements as well as those as at the date of the conversion.
Major changes entailed by the adoption of K-IFRS are as follows:
Switch to consolidated financial statements Wider scope of financial product disclosures (fair value disclosures, risk disclosures, etc.) Recognition of day 1 profit and loss according to fair value of marketable securities and derivatives Reflection of credit spread when calculating fair value of financial products Recognition of defined benefit obligation
Accounting TreatmentRecognition and Measurement of Financial Instruments
Standard transactions of financial assets are recognized on the date of transaction. All financial assets excluding financial assets at fair value
through profit or loss are initially recognized at fair value plus transaction costs. Financial assets at fair value through profit or loss are initially recognized at fair value and transaction costs are recorded in the income statement. Available-for-sale financial assets and financial assets at fair value through profit or loss are subsequently measured at fair value. Loans, receivables and financial assets held to maturity are measured at amortized cost using the effective interest method.
DerivativesDerivatives are initially recognized at fair value at the date a derivative contract is entered into and are subsequently reassessed to their fair value. Gains or losses on valuation of derivatives for trading purposes are recognized as net trading income or loss in the statement of comprehensive income.
Day 1 profit and lossWhere the company assesses fair value of OTC derivatives using inputs that are not from observable market data, the difference between the fair value on initial recognition and the transaction price (Day 1 profit and loss) is not recognized as profit or loss for the current term but deferred. The difference is amortized over the life of the transaction of the instrument using the straight-line method. When the valuation methods become observable in the market, the deferred balance is immediately recognized in the statement of comprehensive income as profit or loss for the current term.
Defined benefit obligationsDefined benefit plans refer to all pension plans excluding defined contribution plans which define the amount of pension benefits employees receive when they retire based on the age, service period and wage levels. Defined benefit obligation recorded in the statement of financial position is the present value of defined benefit obligation as of the end of the reporting period less the fair value of plan assets and less past service cost not yet recognized. Defined benefit obligation is calculated annually by independent actuaries using the projected unit credit method.
Samsung Securities Report 2013 Appendix 58.59
INDEPENDENT ASSURANCE REPORT
To the Stakeholders of Samsung SecuritiesKorea Productivity Center (KPC) are requested by Samsung Securities Co., Ltd. (Samsung Securities) to perform independent assurance on the information specified in 2013 Samsung Securities’ Sustainability Report (Report) and hereby present our assurance statements.
Responsibility and IndependenceSamsung Securities entitles full responsibility for the information and opinions specified in the Report. KPC is responsible for the assurance statement on the Report. As an independent assurance agency, KPC was neither involved in the preparation of the report nor maintains any relationship that can undermine its state of independence.
Assurance StandardThe following assurance process was performed in accordance with Type 1 and Moderate level of the AA1000AS(2008) Assurance Standard. KPC verified the suitability of inclusivity, materiality, and responsiveness based on the AA1000APS(2008) Assurance Principle. Moreover, KPC checked whether the Report was prepared in compliance with GRI G3.1 Guideline.
LimitationsIn accordance with the above assurance standard, KPC performed assurance on Samsung Securities’ performances in 2013. The assurance agency did not perform verification on some of the data such as financial performances and information on homepage. Furthermore, on-site inspection was limited to the headquarter in Seoul, Republic of Korea, and the result may change if further assurance process is performed.
MethodologyKPC performed assurance on the Report by using the methodology listed below:
1. Reviewing the reporting coverage and descriptions on each indicator in GRI G3.1 Guideline to verify whether the requirements for the GRI Application level A are met. 2. Verifying the compliance of the principles on the content and quality of the Report using GRI G3.1 Guideline.3. Implementing media research and benchmarking analysis to check the selection of material issues and the appropriateness of descriptions in the Report.4. Comparing and analyzing the content of the Report with other reports from different sources to check the appropriateness and errors in depiction of the content. 5. Conducting on-site inspection on the headquarter in Seoul, Republic of Korea, to verify the source of major data and information and to check the internal process and system.
Findings and ConclusionKPC verified that the Report fairly and accurately reflects Samsung Securities’ sustainability management activities and performances. Furthermore, the assurance finds that the Report meets the requirements of GRI Application level A as claimed by Samsung Securities. The assurance conclusion on the AA1000(2008) principles of inclusivity, materiality, and responsiveness AA1000(2008) is as follows:
1.Inclusivity : Stakeholder ParticipationThe principle of inclusivity articulates that organization should involve stakeholders in the process of developing and achieving responsible and strategic response to sustainability. Samsung Securities proves to have an effective communication system by operating a communication channel to take in diverse opinions from customer-based stakeholders. The company recognized stakeholders’ needs by observing issues that were raised in each channel. Moreover, Samsung Securities strived to apply these needs into management.
2. Materiality : Significant Issue Identification and ReportingThe principle of materiality states that organization should determine issues that are relevant and material to both the organization and its key stakeholders. KPC found that Samsung Securities used internal and external environment analysis to recognize and understand key sustainability issues. In this process, it is necessary to widen discussions with departments that are related to each issue. KPC recommends Samsung Securities to present the objective and performance of each issue and to build an internal reporting system to continue reporting key issues drawn from the materiality test.
3. Responsiveness: Response Toward IssuesThe principle of responsiveness articulates that organization should be responsive to issues that can have impacts on stakeholders’ performances. Samsung Securities identified stakeholders’ key expectations, engaged in responsive activities, and presented relevant information in the Report. In particular, Samsung Securities is appropriately reporting 2013 responsive activities on key issues such as corporate governance, risk management, ethical management, customer rights, organization culture, and contribution to local community. In the future, reporting a background and necessity of each issue may be needed to show characteristics and changes in Samsung Securities’ major activities.
RecommendationKPC commends Samsung Securities’ effort and performance to improve its sustainability and provides the following recommendations to improve on future sustainability reports and sustainability management: 1. We recommend Samsung Securities to consider factors that affect financial performance in addition to social and environmental factors during the material test. If Samsung Securities can portray in the report that its key issues are related not only to the social responsibilities but also to the company’s financial performances, its value of sustainability report will be appreciated as a form of an integrated report. 2. It is necessary to approach Samsung Securities’ internal activities in different perspectives. We recommend Samsung Securities to report whether the repeated issues require separate considerations or reviews each year and any activity that the company initiated regarding the repeated issues. By doing this, Samsung Securities can present its diverse effort to increase the sustainability. 3. It is necessary to analyze the effects of issues drawn from the material test on Samsung Securities and society. The analysis makes internal discussions regarding responsive activities possible and it can set Samsung Securities’ direction of social responsibility management. We recommend these series of activities to be presented in the Report.
The Sustainable Management Center of Korea Productivity Center is an assurance agency certified by AccountAbility, an institution that establishes global international standards AA 1000 for stakeholder participation and verifications, thereby qualified to conduct assurance on an independent basis. Moreover, our Assurance Committee is consisted of competent experts, who have ample experiences in sustainability management consulting and assurance and have completed relevant professional training.
April, 2014Korea Productivity Center Hong JinChairman
Dong Soo KimDirector
Yang Ho LeeTeam Leader
Seung Tae JungResearcher
Samsung Securities Report 2013 Appendix 60.61
Report Profile
GRI INDEX Fully Reported Partially Reported Non-reported
Statement from the most senior decision maker of the organization
Description of key impacts, risks, and opportunities
Name of the organization
Primary brands, products, and/or services
Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures
Location of organization’s headquarters
Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report
Nature of ownership and legal form
Markets served (including geographic breakdown, sectors served, and types of clients/beneficiaries)
Scale of the reporting organization
Significant changes during the reporting period regarding size, structure, or ownership
Awards received in the reporting period
Reporting period (e.g., fiscal/calendar year) for information provided
Date of most recent previous report (if any)
Reporting cycle (annual, biennial, etc.)
Contact point for questions regarding the report or its contents
Process for defining report content
Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See GRI Boundary Protocol for further guidance
State any specific limitations on the scope or boundary of the report (see completeness principle for explanation of scope)
Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations
Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report. Explain any decisions not to apply, or to substantially diverge from, the GRI Indicator Protocols
Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g., mergers/acquisitions, change of base years/periods, nature of business, measurement methods)
Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report
Table identifying the location of the Standard Disclosures in the report
Policy and current practice with regard to seeking external assurance for the report
Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight
Indicate whether the Chair of the highest governance body is also an executive officer
For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members
Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body
Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization's performance (including social and environmental performance)
Processes in place for the highest governance body to ensure conflicts of interest are avoided
Process for determining the composition, qualifications, and expertise of the members of the highest governance body and its committees, including any consideration of gender and other indicators of diversity
Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation
Procedures of the highest governance body for overseeing the organization's identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles
Processes for evaluating the highest governance body’s own performance, particularly with respect to economic, environmental, and social performance
Explanation of whether and how the precautionary approach or principle is addressed by the organization
Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses
Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization: * Has positions in governance bodies; * Participates in projects or committees; * Provides substantive funding beyond routine membership dues; or * Views membership as strategic
List of stakeholder groups engaged by the organization
Basis for identification and selection of stakeholders with whom to engage
Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group
Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting
Strategy and
Analysis
Organizational
Profile
Report Param-
eters
Governance,
Commitments,
and Engage-
ment
8~10
22~23
66
16~19
66
66
66
66
66
50~57, 66
-
12~13
0
67
0
66
22~23
0
0
0
38
-
-
62~65
60~61
25~26
25~26
25~26
25~26
25~26
25~26
25~26
1~7
25~26
25~26
27~29, 44~47
0
0
22~23
22~23
22~23
22~23
Letter from the CEO
Our Stakeholders & Issues
Corporate Information
Business Overview
Organizational Chart
Corporate Information
Corporate Information
Corporate Information
Corporate Information
Financial Information, Corporate Information
None
Awards received in 2013
Reporting Period
Recent Report
Significance of the Report
Corporate Information
Our Stakeholders & Issues
Reporting Scope
Reporting Scope
Reporting Scope
For the Community
None
None
GRI Index
Independent Assurance Report
Corporate Governance
Corporate Governance
Corporate Governance
Corporate Governance
Corporate Governance
Corporate Governance
Corporate Governance
Client-oriented Management
Corporate Governance
Corporate Governance
Risk Management, Risk and Capital Adequacy
CDP signed institutes
Incorporated into DJSI
Our Stakeholders & Issues
Our Stakeholders & Issues
Our Stakeholders & Issues
Our Stakeholders & Issues
1.1
1.2
2.1
2.2
2.3
2.4
2.5
2.6
2.7
2.8
2.9
2.10
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
3.9
3.10
3.11
3.12
3.13
4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8
4.9
4.10
4.11
4.12
4.13
4.14
4.15
4.16
4.17
Classification Index Details Page Disclosure Level
Report of Samsung Securities
Samsung Securities Report 2013 Appendix 62.63
Economic Performance Indicators
Management approach to create economic performances
Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments
Financial implications and other risks and opportunities for the organization’s activities due to climate change
Coverage of the organization’s defined benefit plan obligations
Significant financial assistance received from government
Range of ratios of standard entry-level wage by gender compared to local minimum wage at significant locations of operation
Policy, practices, and proportion of spending on locally based suppliers at significant locations of operation
Procedures for local hiring and proportion of senior management hired from the local community at locations of significant operation
Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement
Understanding and describing significant indirect economic impacts, including the extent of impacts
Management approach to create social (labor) performances
Total workforce by employment type, employment contract, and region, broken down by gender
Total number and rate of new employee hires and employee turnover by age group, gender, and region
Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations
Percentage of employees covered by collective bargaining agreements
Minimum notice period (s) regarding significant operational changes, including whether it is specified in collective agreements
Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs
Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region and by gender
Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases
Health and safety topics covered in formal agreements with trade unions.
Average hours of training per year per employee by gender, and by employee category
Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings
Percentage of employees receiving regular performance and career development reviews, by gender
Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity
Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation
Return to work and retention rates after parental leave, by gender
Management approach to create social (human rights) performances
Percentage and total number of significant investment agreements and contracts that include clauses incorporating human rights concerns, or that have undergone human rights screening
Percentage of significant suppliers, contractors and other business partners that have undergone human rights screening, and actions taken
Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained
Total number of incidents of discrimination and corrective actions taken
Operations and significant suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and actions taken to support these rights
Operations and significant suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor
Operations and significant suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor
Percentage of security personnel trained in the organization's policies or procedures concerning aspects of human rights that are relevant to operations
Total number of incidents of violations involving rights of indigenous people and actions taken
Percentage and total number of operations that have been subject to human rights reviews and/or impact assessments
Number of grievances related to human rights filed, addressed and resolved through formal grievance mechanisms
DMA
Economic
performances
Market pres-
ence
Indirect eco-
nomic impacts
DMA
Employment
Labor Manage-
ment Relations
Occupational
health and
safety
Training and
education
Diversity and Equal Opportu-
nity
DMA
Investment and
procurement
practices
Non-discrimination
Freedom ofassociation and collective bargaining
Child labor
Forced and compulsory labor
Security practices
Indigenous rights
Assessment
Remediation
16~19
14
38
34
-
-
-
-
36~37
36~37
33
35
35
35
34~35
34~35
34~35
34~35
34~35
34~35
33
34
35
25~26, 35
33
35
33
33~35
33~35
33~35
-
33~35
34
34
35-
-
34
N/A
N/A
N/A
N/A
Business Overview
Financial Highlight & Economic Flow
For the Community
For the Employees
None
-
Not applicable due to the nature of the business
Not applicable due to the nature of the recent businesses
For the Community
For the Community
For the Employees
For the Employees
For the Employees
For the Employees
For the Employees
For the Employees
For the Employees
For the Employees
For the Employees
For the Employees
For the Employees
For the Employees
For the Employees
Corporate Governance, For the Employees
For the Employees
For the Employees
For the Employees
For the Employees
For the Employees
For the Employees
None
For the Employees
For the Employees
For the Employees
For the Employees
Not applicable due to the nature of the business
Not applicable due to the nature of the business
For the Employees
EC1
EC2
EC3
EC4
EC5
EC6
EC7
EC8
EC9
LA1
LA2
LA3
LA4
LA5
LA6
LA7
LA8
LA9
LA10
LA11
LA12
LA13
LA14
LA15
HR1
HR2
HR3
HR4
HR5
HR6
HR7
HR8
HR9
HR10
HR11
Classification Index Details Page Disclosure Level
Report of Samsung Securities
Labor Performance Indicators
Human Rights Performance Indicators
Management approach to create social (human rights) performances
Percentage of operations with implemented local community engagement, impact assessments, and development programs
Percentage and total number of business units analyzed for risks related to corruption
Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity.
Actions taken in response to incidents of corruption
Public policy positions and participation in public policy development and lobbying
Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country
Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes
Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations
Operations with significant potential or actual negative impacts on local communities
Prevention and mitigation measures implemented in operations with significant potential or actual negative impacts on local communities
Percentage of operations with implemented local community engagement, impact assessments, and development programs.
Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures
Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes
Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements
Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes
Practices related to client satisfaction, including results of surveys measuring client satisfaction
Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship
Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes
Total number of substantiated complaints regarding breaches of client privacy and losses of client data
Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services
Management approach to create environmental performances
Materials used by weight or volume
Percentage of materials used that are recycled input materials
Direct energy consumption by primary energy source
Indirect energy consumption by primary source
Energy saved due to conservation and efficiency improvements
Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of such initiatives
Initiatives to reduce indirect energy consumption and reductions achieved.
Total water withdrawal by source
Water sources significantly affected by withdrawal of water
Percentage and total volume of water recycled and reused
Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas
Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas
Habitats protected or restored
Strategies, current actions, and future plans for managing impacts on biodiversity
Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk
DMA
Local communities
Corruption
Public Policy
Anti-CompetitiveBehavior
Compliance
Community
DMA
Client health
and safety
Product and
service labeling
Marketing
communica-tions
Client Privacy
Compliance
DMA
Materials
Energy
Water
Biodiversity
36
36~37
30
30
30
36
-
-
-
-
-
31
-
-
16~19
-
31~32
30
-
32
-
38
38
-
38
38
38
38
38
38
-
-
-
-
-
-
-
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
For the Community
For the Community
Ethical Management
Ethical Management
Ethical Management
For the Community
None
None
None
Not applicable due to the nature of the business
Not applicable due to the nature of the business
Customer Satisfaction
Not applicable due to the nature of the business
Not applicable due to the nature of the business
Business Overview
None
Customer Satisfaction
Ethical Management
None
Customer Satisfaction
None
For the Community
For the Community
Not applicable due to the nature of the business
For the Community
For the Community
For the Community
For the Community
For the Community
For the Community
Not applicable due to the nature of the business
Not applicable due to the nature of the business
Not applicable due to the nature of the business
Not applicable due to the nature of the business
Not applicable due to the nature of the business
Not applicable due to the nature of the business
Not applicable due to the nature of the business
SO1
SO2
SO3
SO4
SO5
SO6
SO7
SO8
SO9
SO10
PR1
PR2
PR3
PR4
PR5
PR6
PR7
PR8
PR9
EN1
EN2
EN3
EN4
EN5
EN6
EN7
EN8
EN9
EN10
EN11
EN12
EN13
EN14
EN15
Emissions,
Effluents,
and Waste
Products and
Services
Compliance
Transport
Overall
DMA
Product and
Service Impact
Society
Product
Responsibility
EN16
EN17
EN18
EN19
EN20
EN21
EN22
EN23
EN24
EN25
EN26
EN27
EN28
EN29
EN30
FS1
FS2
FS3
FS4
FS5
FS6
FS7
FS8
FS9
FS10
FS11
FS12
FS13
FS14
FS15
FS16
Total direct and indirect greenhouse gas emissions by weight
Other relevant indirect greenhouse gas emissions by weight
Initiatives to reduce greenhouse gas emissions and reductions achieved
Emissions of ozone-depleting substances by weight
NOx, SOx, and other significant air emissions by type and weight
Total water discharge by quality and destination
Total weight of waste by type and disposal method
Total number and volume of significant spills
Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally
Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization's discharges of water and runoff
Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation
Percentage of products sold and their packaging materials that are reclaimed by category
Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations
Significant environmental impacts of transporting products and other goods and materials used for the organization's operations, and transporting members of the workforce
Total environmental protection expenditures and investments by type
Management approach to create product and service performances
Policies with specific environmental and social components applied to business lines
Procedures for assessing and screening environmental and social risks in business lines
Processes for monitoring clients' implementation of and compliance with environmental and social requirements included in agreements or transactions
Process (es) for improving staff competency to implement the environmental and social policies and procedures as applied to business lines
Interactions with clients/investees/business partners regarding environmental and social risks and opportunities
Percentage of the portfolio for business lines by specific region, size, (e.g. micro/SME/large) and sector.
Monetary value of products and services designed to deliver a specific social benefit for each business line broken down by purpose
Monetary value of products and services designed to deliver a specific environmental benefit for each business line broken down by purpose
Coverage and frequency of audits to assess implementation of environmental and social policies and risk assessment procedures
Percentage and number of companies held in the institution's portfolio with which the reporting organization has interacted on environmental or social issues
Percentage of assets subject to positive and negative environmental or social screening
Voting polic (ies) applied to environmental or social issues for shares over which the reporting organization holds the right to vote shares or advice on voting
Access points in low-populated or economically disadvantaged areas by type
Initiatives to improve access to financial services for the disadvantaged
Policies for the fair design and sale of financial products and services
Initiatives to enhance financial literacy by type of beneficiary
38
38
38
-
-
-
38
-
-
-
38
-
-
38
-
16~19
9,16~19
45~47
27~29, 30, 45~47
30~33
16~19
16~17
38, 41~44
38, 41~44
25~29, 45~47
38
27~30
25~26, 36~38
36~38
36~38
30
36~38
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
For the Community
For the Community
For the Community
Not applicable due to the nature of the business
Not applicable due to the nature of the business
Not applicable due to the nature of the business
For the Community
Not applicable due to the nature of the business
Not applicable due to the nature of the business
Not applicable due to the nature of the business
For the Community
Not applicable due to the nature of the business
None
For the Community
Non-reported
Business Overview
Letter from the CEO, Business Overview
Risk and Capital Adequacy
Risk Management, Ethical Management,Risk and Capital Adequacy
Ethical Management, Customer Satisfaction, For the Employees
Business Overview
Business Overview
For the Community, Business Performance
For the Community, Business Performance
Corporate Governance, Risk Management, Risk and Capital Adequacy
For the Community
Risk Management, Ethical Management
Corporate GovernanceFor the Community
For the Community
For the Community
Ethical Management
For the Community
Samsung Securities Report 2013 Appendix 64.65
Society Performance Indicators
Product Responsibility Performance Indicators
Environmental Performance Indicators
Additional Indicators for Financial Services Sector
GRI INDEX
Classification Index Details Page Disclosure Level
Report of Samsung Securities Classification Index Details Page Disclosure Level
Report of Samsung Securities
HeadquartersSamsung Securities Co., Ltd.Samsung Main Building67 Sejong-daero, Jung-guSeoul 100-742, South Korea Tel: +82-2-2020-8000http://www.samsungsecurities.com
Global NetworkLondonSamsung Securities Europe Ltd. 21th Floor, Tower 42, 25 Old Broad Street, London EC 2N 1HQ, UK Tel: +44-20-7786-7829Fax: +44-20-7786-7818
New YorkSamsung Securities America Inc.26th Floor, 1330 Avenue of the AmericasNew York, NY10019, USATel: +1-212-972-2454Fax: +1-212-972-2074
Hong KongSamsung Securities Asia Ltd.Suite 4511, Two International Finance Centre,No. 8 Finance StreetCentral, Hong Kong Tel: +852-3411-3608Fax: +852-2528-6169
TokyoSamsung Securities Tokyo Branch16th Floor, Roppongi T-Cube 3-1-1, Minato-kuTokyo, Japan Tel: +81-3-6234-2793Fax: +81-3-6234-2800
BeijingSamsung Securities Beijing Representative Office Room 910, The Exchange Beijing B/D118 Jianguo Road, Chaoyang DistrictBeijing, China Tel: +86-10-5693-1690Fax: +86-10-5693-1694
Corporate Information
This report contains information regarding Samsung Securities’ most recent business performances, as well as forward-looking statements including anticipated changes in economic
conditions, prospects for the securities industry, and the company’s performance objectives and strategies. Actual results may differ from these expectations and analyses, due to a
number of unpredictable factors. Samsung Securities bears no responsibility for updating or revising any of these forward-looking statements, or for editing or adding any information in its
management and analysis discussions. Please pay close attention when reading any analyses contained in this report.
Forward-looking Statement
Number of Domestic Branches (as of the end of December 2013)98
Number of Employees (as of the end of December 2013)2,773 (including overseas employees and outside directors)
Major Shareholders (as of the end of December 2013)Samsung Life Insurance: 11.14%Samsung Fire & Marine Insurance: 8.02%
General Shareholders’ MeetingMarch 14, 2014
Stock Exchange ListingKorea Exchange, 016360
Transfer AgentKorean Securities Depository 23 Yeouinaru-ro 4-gil, Yeongdeungpo-guSeoul 150-948, South Korea Tel: +82-2-3774-3000
Enquiries about IRTel: +82-2-2020-7914 Fax: +82-2-2020-8097E-mail: [email protected]
Enquiries about SustainabilityTel: +82-2-2020-7528 Fax: +82-2-2020-8097E-mail: [email protected]
Organization (As of the beginning of May 2014)
BOD
CEO
Retail Division
- Gangnam 1 BU
- Gangnam 2 BU
- Gangbuk BU
- Busan/Gyeongnam BU
- Gangseo BU
- Daegu/Gyeongbuk BU
- Gyeonggi BU
- Bundang BU
- Honam BU
- Chungcheong BU
- SNI BU
- Online BU
- Pension Plan BU
Wholesale Division
- Institutional BU
- Korean Equity Sales BU
- FICC BU
IB Division
- Corporate Finance 1 BU
- Corporate Finance 2 BU
Strategic Business
Division
- Product Strategy Unit
- Customer Support Unit
Management Support
Division
- Planning & Control Unit
- Corporate Finance Unit
- Information System Unit
- Human Resources &
Communications Unit
Customer Asset
Management Unit
Risk Management Unit
Research Center
Trading BU
Prime Brokerage Service BU
Customer Protection Center
Board OfficeAudit Committee Member
Audit Division
SAMSUNG SECURITIES BRAND
In 2014, Interbrand, a US-based branding consultancy, examined a competitive pool of Korean brands and ranked the top fifty by brand value in a report called “Best Korea Brands 2014.” Samsung Securities ranked thirty-third among all brands and first in the securities sector, with a brand value of USD 458 million.
This is the brand slogan of Samsung Securities. It reflects our goal of working with our clients to add to their values and help establish a new financial culture.
Samsung Securities’ Integrated Wealth Management Brand
Brand for VIP client membership
UHNW Clients Wealth Management Brand
JUNE 2013
Samsung Securities Report 2012
Samsung Securities publishes reports containing details of its financial performance and sustainable management activities every year.
JUNE 2012
Sustainability Report 2011 Annual Report FY 2011
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