Installing and Configuring Windows 7 Client At the end of the course the delegate will be able to complete the following:

Installing, Upgrading, and Migrating to Windows 7 This module explains how to install, upgrade

and migrate to Windows 7. It also describes the key features, editions, and hardware requirements of Windows 7.

Preparing to Install Windows 7 Performing a Clean Installation of Windows 7 Upgrading and Migrating to Windows 7 Performing Image-based Installation of

Windows 7 Configuring Application Compatibility Lab: Installing and Configuring Windows 7

Skills: Describe the key features, editions, and

hardware requirements of Windows 7. Perform a clean installation of Windows 7. Upgrade and Migrate to Windows 7 from an

earlier version of Windows. Perform an image-based installation of

Windows 7. Resolve common application compatibility

issues.

Configuring Disks and Device Drivers This module examines how to configure disks,

partitions, volumes, and device drivers to enable Windows 7 to function as desired.

Partitioning Disks in Windows 7 Managing Disk Volumes Maintaining Disks in Windows 7 Installing and Configuring Device Drivers Lab: Configuring Disks and Device Drivers

Skills: Configure disk partitions on a Windows 7 client

computer. Create and manage disk volumes. Manage file system fragmentation and disk

quotas. Install and configure device drivers.

Configuring File Access and Printers on Windows 7 Client Computers This module explains how to manage access to

shared folders and printers on a computer running Windows 7. Specifically, it describes how to share and secure folders, configure folder compression, and how to install, configure, and administer printing.

Overview of Authentication and Authorization Managing File Access in Windows 7 Managing Shared Folders Configuring File Compression Managing Printing Lab: Configuring File Access and Printers on

Windows 7 Client Computers

Skills: Describe authentication and authorization. Manage file access on a Windows 7 client

computer. Create and manage shared folders. Configure file compression. Install, configure, and administer printers.

Configuring Network Connectivity This module explains both IPv4 and IPv6

network connectivity. It also describes how to implement automatic IP Address Allocation and troubleshoot network connectivity.

Configuring IPv4 Network Connectivity Configuring IPv6 Network Connectivity Implementing Automatic IP Address Allocation Troubleshooting Network Issues Lab: Configuring Network Connectivity

Skills: Configure IPv4 network connectivity. Configure IPv6 network connectivity. Implement automatic IP address allocation. Troubleshoot common network related issues

by using the tools available in Windows 7.

Configuring Wireless Network Connections This module describes key wireless network

technologies and how to configure wireless network components and the Windows 7 elements that are necessary to access wireless networks.

Overview of Wireless Networks Configuring a Wireless Network Lab: Configuring Wireless Network

Connections

Skills: Describe the standards and technologies

related to wireless network connections. Configure a wireless network connection.

Securing Windows 7 Desktops This module describes how to make a

Windows 7 computer more secure while ensuring usability is not sacrificed in the process. Specifically, it describes Windows Firewall, User Account Control, Windows Defender, and Security in Internet Explorer 8.

Overview of Security Management in Windows 7

Securing a Windows 7 Client Computer by Using Local Security Policy Settings

Securing Data by Using EFS and BitLocker Configuring Application Restrictions Configuring User Account Control Configuring Windows Firewall Configuring Security Settings in Internet

Explorer 8 Configuring Windows Defender Lab: Configuring UAC, BitLocker, and

AppLocker Lab: Configuring Windows Firewall, Internet

Explorer 8 Security Settings, and Windows Defender

Target Audience:

This course teaches students how to install, upgrade, and migrate to Windows 7 client. Students then configure Windows 7 client for network connectivity, security, maintenance, and mobile computing. It is intended for IT professionals who are interested in expanding their knowledge base and technical skills about Windows 7 client.

Pre-requisites:

Before attending this course, students must have the following pre-requisites:

• Experience installing PC hardware and devices.

• Basic understanding of TCP/IP and networking concepts.

• Basic Windows and Active Directory knowledge.

• The skills to map network file shares.

• Basic knowledge of the fundamentals of applications.

• Basic understanding of security concepts such as authentication and authorization.

• An understanding of the fundamental principles of using printers.

Purpose:

After completing the course, students will be able to perform a clean installation of Windows 7, upgrade to Windows 7, and migrate user-related data and settings from an earlier version of Windows; configure disks, partitions, volumes, and device drivers to enable a Windows 7 client computer; configure file access and printers on a Windows 7 client computer; configure network connectivity on a Windows 7 client computer; configure wireless network connectivity on a Windows 7 client computer; secure Windows 7 client desktop computers; optimize and maintain the performance and reliability of a Windows 7 client computer; configure mobile computing and remote access settings for a Windows 7 client computer.

WINDOWS Course No. 6292

3 Days

COMPUTER TRAINING The key to a better future

Skills: Explain the security management features of

Windows 7. Configure local security policy settings on a

Windows 7 client computer. Secure data by using EFS and BitLocker. Configure application restrictions by using

AppLocker. Configure user account control settings. Configure Windows Firewall on a Windows 7

client computer. Configure security-related settings in Internet

Explorer to help protect a Windows 7 client computer that is connected to the Internet.

Configure Windows Defender to help protect a Windows 7 client computer against malicious software.

Optimizing and Maintaining Windows 7 Client Computers This module describes how to use the monitoring

and configuration tools to obtain information about Windows 7 performance and how to troubleshoot performance and reliability problems.

Maintaining Performance by Using the Windows 7 Performance Tools

Maintaining Reliability by Using the Windows 7 Diagnostic Tools

Backing Up and Restoring Data by Using Windows Backup

Restoring a Windows 7 System by Using System Restore Points

Configuring Windows Update Lab: Optimizing and Maintaining Windows 7

Client Computers

Skills: Maintain the performance of a Windows 7 client

computer by using performance management tools.

Maintain reliability of a Windows 7 client computer by using the diagnostic tools.

Back up and restore data on a Windows 7 client computer by using Windows Backup.

Restore a Windows 7 system by using system restore points.

Configure Windows Update on a Windows 7 client computer.

Configuring Mobile Computing and Remote Access in Windows 7 This module explains how to configure mobile

devices and remote access. It also discusses DirectAccess and BranchCache which are new for Windows 7.

Configuring Mobile Computer and Device Settings

Configuring Remote Desktop and Remote Assistance for Remote Access

Configuring DirectAccess for Remote Access Configuring BranchCache for Remote Access Lab: Configuring Mobile Computing and Remote

Access in Windows 7

Skills: Configure mobile computer and device settings

on a Windows 7 client computer. Configure Remote Desktop and Remote

Assistance on a Windows 7 client computer. Configure DirectAccess on a Windows 7 client

computer for remote access. Configure BranchCache on a branch office

Windows 7 client computer.

PARTICULARS Cost:

£1050 plus VAT Prices are subject to change without prior notice. Please see the course page on www.f1comp.co.uk, or call 01225 336096, to verify the current

price of this course.

Numbers: Maximum of 6 people on each course at F1’s training facilities

in London and Bath

F1 COMPUTER TRAINING SERVICES

THE KEY TO A BETTER FUTURE

for further information…

call us on 0800 169 1890

F1 COMPUTING SYSTEMS LTD

3 Kelso Place

Upper Bristol Road

BATH BA1 3AU

Fax: 01225 444728

training@f1comp.co.uk

www.f1comp.co.uk

LONDON BATH OR ONSITE

Windows 7, Enterprise Desktop Support Technician At the end of the course the delegate will be able to complete the following:

Identify and Resolve New Software Installation Issues This module explains how to fix problems that

occur during the installation of new software. Planning New Software Deployment Using Group Policy to install software Using Software Restriction Policies Digitally Signing Software Using WMI and Applocker Using Virtualization for Testing Lab: Identify and Resolve New Software

Installation Issues

Skills: Understand the different installation options

for Windows 7. Understand the different installation options

for Windows 7 applications. Resolve Windows 7 installation problems. Prevent users from running unapproved

applications.

Resolve Software Configuration Issues This module explains how to fix application

install problems caused by older programs or new features and options.

Change Default Settings on the Image Enable and Disable Features Pointing to a Network Resource Configuring Updates Resolve Configuration Issues with Group Policy Problem Steps Recorder Lab: Resolve Software Configuration Issues

Skills: Create a Windows 7 VHD disk. Configure operating system features. Understand the impact of Driver Updates. Fix software configuration problems. Use the Problem Steps Recorder tool.

Resolve Software Failure This module explains how to fix problems with

applications after being installed. Event Viewer Event Forwarding Application Compatibility Toolkit Windows Troubleshooting Platform Windows Experience Index Testing Compatibility with Safe Mode System Restore Lab: Resolve Software Failure

Skills: Configure Event Forwarding. Use System Restore to fix desktop problems. Create a Windows 7 Troubleshooter.

Identify and Resolve Logon Issues This module explains how to fix logon

problems and configure local and roaming logon profiles.

Authentication Process Machine Accounts Trust Relationships Network Services User Account Properties Lab: Identify and Resolve Logon Issues

Skills: Create Roaming and Mandatory User Profiles. Configure Machine Accounts in Active

Directory. Configure User Account Properties in Active

Directory.

Identify and Resolve Network Connectivity Issues This module explains how to troubleshoot

connectivity and network problems. Scope of the Problem Hardware Issues TCP/IP Configuration Network Routing IPSec Configuration Network Connectivity Tools Branch Cache Lab: Identify and Resolve Network

Connectivity Issues

Skills: Use command-line tools to troubleshoot

connectivity problems. Use the Windows Troubleshooters to fix

configuration issues. Configure Advanced TCP/IP options on a client

computer.

Identify and Resolve Name Resolution Issues This module explains how to use network

services and local computer files to resolve computer names.

DNS Name Resolution Using a Hosts files WINS Configuration Using LMHOSTS files Name Resolution Order Manual vs DHCP Configuration Lab: Identify and Resolve Name Resolution

Issues

Skills: Configure records on a DNS Server. Configure HOSTS records. Using command-line and scripting tools to

configure TCP/IP settings.

Identify and Resolve Network Printer Issues This module explains how to configure printer

settings and security. Connecting to a Network Printer Managing the Print Spooler Setting Printer Priorities Creating Printer Pools Configuring Drivers Printer Schedules Manage Printers with Group Policy Settings Lab: Identify and Resolve Network Printer

Issues

Skills: Optimize the performance of the Print

Spooler. Redirect Print Jobs from non-functioning

Printers. Manage Active Directory registration of

Printers. Manage Printer Permissions.

Target Audience:

This course provides students with the knowledge and skills needed to isolate, document and resolve problems on a Windows 7 desktop or laptop computer. It is intended for Windows 7 desktop support technicians who resolve Tier 1 and 2 problems on desktop computers and those preparing for the 70-685 exam.

Pre-requisites:

Before attending this course, students must have the following pre-requisites:

• A minimum of three years of experience configuring and supporting desktop or laptop operating systems is recommended.

• TCP/IP Troubleshooting skills.

• Experience working in a domain environment.

• Experience using desktop and command-line troubleshooting tools.

• Experience installing and troubleshooting desktop application problems.

• Experience configuring registry and group policy settings.

Purpose:

After completing the course, students will be able to identify and resolve desktop application issues; identify the cause of and resolve networking issues; manage and maintain systems that run Windows 7; support mobile users; identify the cause of and resolve security issues.

WINDOWS Course No. 50331

5 Days

COMPUTER TRAINING The key to a better future

Identify and Resolve Performance Issues This module explains how to improve the

performance of a system by monitoring and controlling the use of resources by applications.

Analyzing Event Logs Setting Power Management Optimize Processor, Memory, Hard Drive and

Network Usage Performance Tools Lab: Identify and Resolve Performance Issues

Skills: Configure automatic responses to Service failure. Manage the use of processing resources by

applications. View and control active connections to a

computer. Optimize Hard-Disk performance.

Identify and Resolve Hardware Failure Issues This module explains how to diagnose hardware

problems on a computer. Hard Drive Issues Network Card Issues Power Supply Issues Windows Hardware Diagnostic Tools Lab: Identify and Resolve Hardware Failure Issues

Skills: Understand how to be proactive in dealing with

hardware problems. Use Windows 7 hardware diagnostic tools.

Identify and Resolve Wireless Connectivity Issues This module explains how to configure reliable

and secure wireless connectivity for client computers.

Signal Strength Wireless Security and Profiles Management Options for Wireless Devices Lab: Identify and Resolve Wireless Connectivity

Issues

Skills: Understand the encryption options available for

wireless networks. Use Windows 7 Wireless security options. Fix client connectivity problems.

Identify and Resolve Remote Access Issues This module explains how to configure remote

network connections for client computers. Remote Access Methods Dial-up Configuration VPN Configuration DirectAccess Configuration Authentication Protocols Lab: Identify and Resolve Remote Access Issues

Skills: Understand the security options available when

creating remote access connections. Understand the new capabilities of VPN

connections that use DirectAccess. Resolve connectivity problems for VPN and Dial-

Up connections.

Manage File Synchronization This module explains how to allow end-users to

work with network files that are being synchronized on their local desktops or laptops.

Configuring Offline File Access Synchronization Settings Transparent Caching Roaming Profiles Restoring Network Files Lab: Manage File Synchronization

Skills: Configure Transparent Caching. Restore deleted network files.

Identify and Resolve Internet Explorer Security Issues This module explains how to configure the

security features in Internet Explorer to protect user information and privacy.

Configure Security Zone and Levels Configure Privacy Settings Managing Add-ons Lab: Identify and Resolve Internet Explorer

Security Issues

Skills: How to use new security features like Smart

Screen Filtering. Manage Internet Explorer Add-ons. Use IE features to warn the user about potential

security problems.

Identify and Resolve Firewall Issues This module explains how to configure Windows

Firewall to secure network traffic and applications on a computer.

Securing Network Applications and Features Program and Port Exceptions Configuring Notifications and Logging Network Security Tools Lab: Identify and Resolve Firewall Issues

Skills: Block applications from communicating over the

network. Record and setup notifications of unapproved

network communication. Fix problems caused by improper configuration

of Windows Firewall.

Identify and Resolve Issues Due To Malicious Software This module explains how to restore a computer

system after an attack by viruses or other malicious software.

Proactive Malware Protection Windows and Anti-Virus Updates Recovering From Malware Infection Lab: Identify and Resolve Issues Due To Malicious

Software

Skills: Identify problems caused by malware. How to protect Internet Explorer and E-mail

applications from malware attack. How to prevent data loss and fix a computer

after a malware attack.

Identify and Resolve Encryption Issues This module explains how to fix problems caused

by using encryption on a Windows computer. Configuring a Recovery Agent Using EFS and BitLocker Encryption Tools Lab: Identify and Resolve Encryption Issues

Skills: Recover from lost encryption keys. How to encrypt individual files using EFS. Use BitLocker to protect laptops and insecure

computers.

Identify and Resolve Software Update Issues This module explains how to use the software

update features available in Windows 7. Using Windows Update and Microsoft Update Lab: Identify and Resolve Software Update Issues

Skills: Configure client computers to get updates from

the local network instead of the Internet. Understand the different options available when

updating the operating system. Understand how to configure automatic updates

for Microsoft applications.

PARTICULARS Cost:

£1550 plus VAT Prices are subject to change without prior notice. Please see the course page on www.f1comp.co.uk, or call 01225 336096, to verify the current

price of this course.

Numbers: Maximum of 6 people on each course at F1’s training facilities

in London and Bath

F1 COMPUTER

TRAINING SERVICES

THE KEY TO A BETTER FUTURE

for further information…

call us on 0800 169 1890

F1 COMPUTING SYSTEMS LTD

3 Kelso Place

Upper Bristol Road

BATH BA1 3AU

Fax: 01225 444728

training@f1comp.co.uk

www.f1comp.co.uk

LONDON BATH OR ONSITE