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INSTITUTE FOR CONTINUING CARE EDUCATION AND RESEARCH - PROVIDER PERSPECTIVES ON THE COMMUNITY NEEDS DRIVEN RESEARCH NETWORK AAG, 23 October, 2013 Sandra Woodhead Lyons, ICCER Iris Neumann, CapitalCare Sharon Read, Excel Society

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Page 1: INSTITUTE FOR CONTINUING CARE EDUCATION AND RESEARCH … · 2013. 11. 28. · INSTITUTE FOR CONTINUING CARE EDUCATION AND RESEARCH - PROVIDER PERSPECTIVES ON THE COMMUNITY NEEDS DRIVEN

INSTITUTE FOR CONTINUING CARE

EDUCATION AND RESEARCH - PROVIDER PERSPECTIVES ON THE

COMMUNITY NEEDS DRIVEN RESEARCH NETWORK

AAG, 23 October, 2013

Sandra Woodhead Lyons, ICCER

Iris Neumann, CapitalCare

Sharon Read, Excel Society

Page 2: INSTITUTE FOR CONTINUING CARE EDUCATION AND RESEARCH … · 2013. 11. 28. · INSTITUTE FOR CONTINUING CARE EDUCATION AND RESEARCH - PROVIDER PERSPECTIVES ON THE COMMUNITY NEEDS DRIVEN

• We would like to thank Alberta Innovates Health Solutions for funding the CNDRN.

ACKNOWLEDGEMENT

Page 3: INSTITUTE FOR CONTINUING CARE EDUCATION AND RESEARCH … · 2013. 11. 28. · INSTITUTE FOR CONTINUING CARE EDUCATION AND RESEARCH - PROVIDER PERSPECTIVES ON THE COMMUNITY NEEDS DRIVEN

OUTLINE • Institute for Continuing Care Education

and Research

• Community Needs Driven Research Network - Why? What? How?

• Results - Participants, Themes, Pilot Projects

• Lessons Learned and Next Steps

• Provider Perspective

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INSTITUTE FOR CONTINUING CARE EDUCATION AND RESEARCH (ICCER)

Collaborative endeavour of post-secondary institutions and continuing care providers.

To improve continuing care for Albertans by working with academics, researchers, educators, providers, and students.

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ICCER – HISTORY AND BACKGROUND

• Founded by CapitalCare, NorQuest College, University of Alberta, and AHS in October 2008.

• Membership has varied over time. Currently 8 member organizations with another 3 set to join by December. Other organizations in the new fiscal year.

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ICCER ACTIVITIES

• Community Networking Events

– Grande Prairie

– Slave Lake

– Regional Municipality of Wood Buffalo

• Interdisciplinary 410 Continuing Care Stream

• Optimizing Workforce Utilization to Inform Care Delivery in Continuing Care Facilities

• Challenging Behaviours Symposium

Page 7: INSTITUTE FOR CONTINUING CARE EDUCATION AND RESEARCH … · 2013. 11. 28. · INSTITUTE FOR CONTINUING CARE EDUCATION AND RESEARCH - PROVIDER PERSPECTIVES ON THE COMMUNITY NEEDS DRIVEN

Benefits Offered by ICCER

• Influence health provider education (e.g., student practicums with member agencies, interdisciplinary course content)

• Capitalize on campus Alberta linkages (e.g., Uof A,Bow Valley College, Keyano College, Norquest College)

• Connect with provider organizations in end-of-

grant Knowledge Transfer

• Engage in community provider partnerships

• Research provider identified needs

Page 8: INSTITUTE FOR CONTINUING CARE EDUCATION AND RESEARCH … · 2013. 11. 28. · INSTITUTE FOR CONTINUING CARE EDUCATION AND RESEARCH - PROVIDER PERSPECTIVES ON THE COMMUNITY NEEDS DRIVEN

CNDRN - WHY?

• CC sector is under- researched

• Academically driven

• Front- line staff are sources of data

• Knowledge translation potential is lost

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CNDRN – WHAT?

Page 10: INSTITUTE FOR CONTINUING CARE EDUCATION AND RESEARCH … · 2013. 11. 28. · INSTITUTE FOR CONTINUING CARE EDUCATION AND RESEARCH - PROVIDER PERSPECTIVES ON THE COMMUNITY NEEDS DRIVEN

CNDRN – WHAT?

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CNDRN - HOW?

Needs Reference Group Research Reference Group

Providers, Front Line staff

Researchable Question?

Literature Review

KT Pilot

Page 12: INSTITUTE FOR CONTINUING CARE EDUCATION AND RESEARCH … · 2013. 11. 28. · INSTITUTE FOR CONTINUING CARE EDUCATION AND RESEARCH - PROVIDER PERSPECTIVES ON THE COMMUNITY NEEDS DRIVEN

DATA COLLECTION

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RESULTS: PARTICIPANTS

Medicine Hat: 5

Lethbridge: 11

Edmonton: 30

Calgary: 19 Red Deer: 4

Fort McMurray

Grande Prairie

Slave Lake

Community Network

events: 75

Focus Groups and

Interviews: 69

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RESULTS: PARTICIPANTS

23

25

21

19

20

21

22

23

24

25

26

AHS Not for Profit Private

Participant Provider Organizations

AHS Not for Profit Private

Participants' Roles

Role #

Administrator/Manager/ Director of

care 22

Professional practice leads 12

Education (Examples learning

consultant) 7

HCA 7

Nursing staff (NP/RN/LPN/) 6

Non- direct care staff

(housekeeping/dining room) 6

Rehabilitation Staff 4

Recreation Staff 3

Physician 2

Grand Total 69

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DATA ANALYSIS

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RESULTS: THEMES Theme Sub- Themes

Mental Health related issues - Challenging behaviors

- Care for non- dementia clients

- Client Mix

Education related issues - Adult Learning

- Effectiveness and outcomes

- HCA Training

System navigation and transition of care - Information and Education

- Assessment

- Impact on clients and families

Technology for adult learning and point of care

Role definition within the CC sector

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RESULTS: THEMES

Working with families - Family’s role

- Families as CC clients

- The overlooked value of family’s knowledge

Staff retention and recruitment - Recruitment

- Retention

Caregiving - Attitudes and attributes of caregivers

- Caregiving and couples in the CC sector

- Impact of habits and addictions

Intercultural issues - Clients’ cultural backgrounds

- Staff’s cultural backgrounds

Need for Recreation and Rehabilitation staff - Need evidence to support funding

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RESULTS: LOCATION- DEPENDENT THEMES

Theme Province Area

Palliative Care, end of life and hospice

Edmonton

RAI Research Calgary and Edmonton

AHS Policy Inconsistencies Southern Alberta

First Nations issues Northern Alberta

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RESULTS: PILOT PROJECTS

• As part of the CRDN, ICCER is funding 2 research teams to work on 2 of the top issues identified.

• These projects will provide some insight and potential strategies into issues identified by front-line workers as important.

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RESULTS: PILOT PROJECTS

1. Challenging/responsive behaviours

• November 2012 – Challenging behaviours symposium: over 80 people attended across Alberta (and Manitoba, Ontario).

• Funding for team led by Dr. Suzette Brémault-Phillips: development of a network to support front-line workers (Behavioural Supports Alberta www.bsa.ualberta.ca)

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RESULTS: PILOT PROJECTS

2. Adult learning - Learning Circles as an innovative means of transferring knowledge.

• Funding a project at Excel Society and Bethany Care Society to evaluate the effectiveness of learning circles as a means of KT.

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LESSONS LEARNED

• Ethics documents

• Interdisciplinary focus groups

• Difficulty recruiting Home Care personnel

• Rural areas – communication, scheduling, transportation barriers

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NEXT STEPS

• Disseminate our findings: • www.iccer.ca

• twitter (@ICCER_AB)

• facebook (http://tinyurl.com/oq7cz36), and

• LinkedIn (http://tinyurl.com/p9eabah—Group) or (http://tinyurl.com/oo6kjmd—Company page)

• Encouraging researchers to do research into these high priority issues

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A PROVIDER PERSPECTIVE

• Why Excel Society joined ICCER

• What benefits ICCER participation has brought

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ICCER

Sandra Woodhead Lyons

Executive Director

(780) 248-1504

[email protected]

www.iccer.ca