institutional presentation - ikusi · integration and outsourcing private cloud active management...
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Institutional Presentation
IKUSI 2016
“Ikusi is a company committed to the success of its clients that grows together with them and becomes their technological
ally, to take the leadership in market areas by contributing with integrated ICT-based business solutions (information and
communication technologies) and electronics.”
Experience+45 years
TechnologyInvestment of 4% in
R+D+i
Workforce+800 people
Global9 countries
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Our 4 attributes
CustomizingWe contribute solutions of value
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CommitmentWe grow with our customers
InnovationA project sustainable over time
SpecializationWe lead in market venues
America
Europe
Rest of the world
Geographic Distribution Sales
Revenues 2015 160 M€
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2%
77%21%
1 USA
50 Europe
1 E.A.U.42
Mexico
5 Colombia
1 Australia
9 Countries: AUSTRALIA · CHILE · COLOMBIA · FRANCE · GERMANY · MEXICO · SPAIN · UAE · USA
Workforce 800 employees
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%
%
%
%
%
%
Smart Cities
Technological Partners
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Telecommunication Networks & IT
Infrastructure Security
Airports
Mobility
Global Partner
More than 45 years innovating in di�erent businesses
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Ikusia Velatia company
Smart CitiesSolutions capable of
improving quality of life and driving economic
development in cities
Telecommunication Networks & IT
Solutions, certificates and talent for o�ering global
service.
Infrastructure Security
Integrated security solutions for the real and future needs
of every infrastructure
AirportsExperts in the systems and
processes that improve airport e�ciency and passenger experience
MultimediaQuality, reliability and
technological innovation have made us a reference in TV
solutions for hospitality
Ikusi ElectronicsManufacturing Services
MobilityThe Ikusi o�er contributes to global sustainable mobility
for all
Health
We undertake highly complex projects that bring added value
to the operations of health sector establishments
Remote Control Today, customers want us
to be their technological partners.
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Smart Cities
Smart Cities for Smart Citizens
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A dual expertiseRare are the companies with acknowledged experience in fields as di�erent as the
integration of communications networks and the integration of systems and services in areas like mobility, security, airports, etc.
A reality of great added value, since not only is Ikusi capable of designing and developing the infrastructure of the networks necessary to make smart cities a reality −it can also provide and integrate the solutions that make he integrated
management of such a city possible.
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IoT Partner of the year México y Latam CISCO 2014
IoT city Governance Platform cities with smart mobility solutions
cities with smart security solutions
+30 +10
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At ikusi, we define the Smart City or Intelligent City model as the holistic vision of a city applying ICTs to improve the quality of life and access of its residents and to
ensure a sustainable economic, social and environmental development in constant improvement.
Solutions for Smart Cities
Spider Smart City Plattform
Urban Mobility Safe Cities IT FoundationEV Charging
SolutionsIntelligent Energy
Demand
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Services
Data and systems modeling
Excellence in complex project execution
Detail design and engineering services
Functional systems integration services
Active management for specific sectors
Active management for specific sectors
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San SebastiánSmart City
Ikusi and the municipality of Donostia-San
Sebastián have signed an agreement to promote
the transformation of Donostia-San Sebastián into
a smart city. Ikusi has been implementing a Smart
City project that integrates power and
sustainability systems, monitoring the energy
balance in di�erent municipal buildings,
integrating mobility systems and collaborating
actively in technology-based start-up business
programs.tecnológica.
ATTG
The Territorial Transport Authority of Gipuzkoa
(Autoridad Territorial del Transporte de Gipuzkoa,
ATTG) has promoted an ambitious project towards
a sustainable transport policy implementing a
common rate system for the entire territory (700
000 habitants) and all means of transport.
Gipuzkoa residents thus enjoy a simple and
socially responsible common rate system thanks
to the MUGI smart card, which enables lower ticket
prices proportional to frequency of travel.
Seguridaden Huila
Ikusi Colombia has execued a public security
project in the Department of Huila in southwest
Colombia, representing the first implantation of
Ikusi's armadillo security platform in Latin
America.
Success Stories
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One client, one experience
Network Communications & TI
Strong Networks, Satisfied CustomersIKUSI 2016
Propietary NOC and SOCIkusi has its own integrated NOC (Network Operations Center) and SOC (Security Operations Center) working
under the same operational and administrative procedures. Thanks to this, it o�ers a complete administrative service
portfolio covering the entire technological life cycle.
Certified Engineers and ToolsIkusi is one of the companies with the highest number of
engineers certified in the technologies of the manufacturers we work with. Our engineers hold the highest degrees of
certification in the industry. Moreover, our tools are certified by ITIL.
Customized service portalsOur Monitoring and client-customized Portals (Service Administration Portals) show customers all the service
level data available at all times over the web.
Project O�ceThrough PMI© methodology, Ikusi integrates the figure of an administrator responsible for coordinating all the activities
necessary for service delivery.
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engineers dedicated to the customer
network devices managed tickets attended to a year on average
years experience
+10 +100+17.000 +50.000
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data networking
software security IoTmobility
collaboration data center&cloud
We design, implement and administer telecommunications technology and infrastructure endowed with solutions for di�erent sectors, such as Operators, Business Markets and
Government, contributing our knowledge and experience in markets with specific requirements such as Airports, Physical Security, Mobility and many
Solutions for Telecommunication Networks & IT
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Services
Network support service (NOC)
Protect security
IT infrastructure management
Professional services
Integration and outsourcing
Optimized service delivery
Private cloud
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This entity was the first Ikusi customer to
incorporate the advanced network and
communication services management software
focusing on the monitoring of variables hard to
interpret in the daily operation of the complex
network systems of Nupsys, a company with which
Ikusi maintains an exclusive agreement in the
Mexican market.
Pepsico Tec de MonterreyBanorte
Over a hundred remote presence rooms in which
more than 800 meetings are held on a monthly
basis, distributed throughout Mexico, Argentina,
Brazil, Colombia, Ecuador, Panama, Peru, Puerto
Rico, the Dominican Republic, Venezuela and
Miami. Pepsico has relied on Ikusi since 2012 to
take charge of the integrated administration of this
extensive remote presence platform.
The Technological and Higher Studies Institute
(Instituto Tecnológico y de Estudios Superiores de
Monterrey, ITESM) is an institution very much
involved in the assimilation of innovative
educational methodologies. This institution wanted
to go further and take advantage of the
opportunities that new tendencies such as the
Internet of Things or the Cloud implied for
education, as technological tools enabling new
educational formulas.
Success Stories
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CFE entrusted Ikusi with the project to start up a
telecommunications infrastructure for the purpose
of providing a private virtual network and internet
access to the entire Mexican Federal Government
as well as any private initiative wanting a change
of telecommunications operator. This in fact
transformed CFE into a telecommunications
provider.
Telcel TelumCFE
The rising consumption of data in mobile devices
together with the deployment of the new LTE (Long Term
Evolution) or 4G bandwidth standard are behind the
Telcel decision to expand its MPLS network so as to
strengthen its infrastructure and avail of su�cient
capacity for data transport. The project carried out by
Ikusi enables Telcel to provide innovative new broadband
services and applications, such as high-definition video
conferences, video streaming, social networking, etc.
The internet services that service providers o�er
their subscribers run faster every day, a process
that is in continuous growth. Ikusi developed a
project for the cable television company. Telum
that enables the highest levels of speed and at the
same time reuses the current co-axial and optic
fiber cable (HFC) that the customer already avails
of.
Success Stories
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One client, one experience
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Infrastructure Security
Minimum Risk, Maximum ReturnIKUSI 2016
Technology is the foundationTechnology constitutes the foundation for Ikusi security
projects, based on both proprietary technological products and expertise in the reference technology on the market —a dual knowhow that enables Ikusi to develop infrastructure security solutions grounded in an integration philosophy
using PSIM and/or integration tools, both supplemented by leading specialized electronic systems in physical security.
Integrated SecurityThe Ikusi security proposal takes an integrated approach. It
covers physical security and software security, but also includes in-depth knowledge of the communications
networks on which these solutions are based — a global proposal that guarantees reduction of the risks and
vulnerabilities to which di�erent critical infrastructures are exposed.
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critical infrastructures years working in security countries
+35 +20 +100
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Incident management solutions (PSIM)
Control centers Applied logical security
Integration tool solutions Specific security systems
Control centers
Ikusi is a company specializing in the development of innovative technology-based solutions for integrated security management, which cover both physical/electronic security and
applied software security for infrastructures (transport, power, sports installations, government and business): an o�er that Ikusi completes with its mastery of the
communications networks on which these solutions are based.
Solutions for Security
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Security for multiple sectors
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Sportsfacilities
Government UrbanSecurity
Utilities Enterprise Transport
Services
Technological consultancy services
Professional services
Detail design and engineering services
Functional systems integration services
Advanced support services
Excellence in complex project execution
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Sports Stadium Security Project: La Serena Stadium
The new La Portada de la Serena Stadium in Chile avails
of CCTV systems, access control, loudspeaker and
communications network systems installed by Ikusi – a
new project added to those already developed for the
Calama Municipal Stadium, the Playa Ancha Stadium in
Valparaíso and the Rancagua Stadium. The awarding of
this new contract has turned Ikusi into the main
reference company in Chile for security, information and
communications systems in soccer stadiums.
Pemex
Historically, Pemex security systems had been
regional, based on technology type, and their
administration was localized. Pemex requested
support and consultancy from renowned
companies in the Mexican security market to
conduct implementation of CCTV and access
control systems in multiple installations
distributed throughout di�erent geographic points
in the Mexican Republic that would permit the
remote monitoring of activities from a central
worksite. Ikusi turned out the chosen firm.
Port of Barcelona
The port of Barcelona needed to control heavy
vehicles access e�ectively without interrupting or
delaying the usual operations of the infrastructure,
placing the information on the access of such
vehicles at the disposal of di�erent agents (police,
operations, customs, etc.).
Success Stories
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One client, one experience
Airports
Airport of Things, Leading Passenger ExperiencesIKUSI 2016
Proven experienceOver 35 years of experience back Ikusi's track record in the
international airport sector.
IT SpecialistIkusi is an acknowledged IT specialist in the airport sector
providing innovative solutions through proprietary development and partner alliances.
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countries million passengers airports
+250 +130 +25
The Ikusi o�er for airports is based on in-depth knowledge of the sector and mastery over the technologies that make it possible to develop solutions and services capable of
increasing the profitability of airport infrastructures, augmenting process e�ciency and raising non-airport income, while improving security, strategic planning and passenger
experience.
Solutions for Airports
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armadillo IntegratedSecurity
octopus IntegratedSecurity
AirportProcessOptimization
SlotManagement& Coordinationspider
AirportNon-aviationRevenueIncreasedragonfly
OperationalManagementSolutionbelugacondor
AirportInformationSolutiondolphin
Services
Professional services
Integration and outsourcing
Private cloud
Active management for specific sectors
Data and systems modeling
Excellence in complex project execution
Detail design and engineering services
Functional systems integration services
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The construction and start-up of Terminal 1 in the
Barcelona Airport was one of the most significant airport
projects developed in Spain over the past few years. AENA
entrusted Ikusi as the technological supplier for these
new airport installations. For 2 years, a team of over 50
Ikusi sta� labored on the works for Barcelona's T1 at peak
activity hours in order to implement the di�erent security,
public information, invoicing, boarding and airport
management system projects that AENA han awarded
Ikusi.
Monterrey Airport Da Nang AirportBarcelona Airport
2008 saw the launching of the project for the creation
of a new airport terminal that would o�er the
communication, security and infrastructure services
necessary to enable cutting-edge technological
operation for its day. Ikusi executed a project that
covered the integration of all systems on a Central
Management Platform over a data network and
structured cabling, combined with its implementation
in a Monitoring and Control Center covering the
operations of all the terminals of Monterrey
International Airport.
IIkusi supplied, installed and integrated up to eight
systems and solutions to enable the operators and
managers of the airport, envisioned to become one
of the leading airports in Vietnam, to obtain the
greatest e�ciency possible from their new
installations.
Success Stories
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One client, one experience
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Mobility
Smart Mobility, Happy CitizensIKUSI 2016
ITS SpecialistsIkusi is a renowned ITS (Intelligent Transport Systems)
specialist in the mobility sector supplying technologically innovative solutions through proprietary technology and
partner alliances.
Value-added servicesIkusi o�ers services for the integrated, e�ective and profitable management of installations to improve availability levels in systems critical to the customer's business, management
transparency and service quality for citizens.
Capacity for propietary manufactureIkusi remains alert to the latest novelties on the
technological market, to incorporate these into its solutions portfolio. It also has demonstrated capacity and experience
in manufacturing and in the development of its own on-boad solutions designed specifically for such
environments.
Integrated solutions on board and on landAt Ikusi, we develop integrated solutions that facilitate
centralized rolling stock management and operation from land bases, while providing passenger safety and comfort.
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trains and 250 stations equipped
km of roads operated km of tunnel fitted out million passengers
+450 +1.200+5.000 +32
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Ikusi bases its mobility o�er on developing innovative technological solutions and services that respond to the present and future needs of cities and their residents. With a track
record dating back to 1994, it purports to optimize the mobility of individuals thanks to the integration, interoperativity and interconnection of di�erent modes of land transport.
Solutions for Passenger transit and Tra�c
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dolphin IntegratedSecurity
AirportProcessOptimization
SlotManagement& Coordinationspider
AirportNon-aviationRevenueIncreasebat
OperationalManagementSolutionwolfowl
AirportInformationSolutioneagle
Services
Functional systems integration services
Detail design and engineering services
Data and systems modeling
Excellence in complex project execution
Active management for specific sectors
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As a result of the strong thrust in new thoroughfare
infrastructure as well as the need to adapt existing infrastructure
to the European Directive on tunnel safety, the Regional
Government of Gipuzkoa saw the need to specifically deal with
the preservation of electronic components alon with tunnel
safety and control elements by means of a special contract.
The solution implemented allows for continuous improvement as
well as advanced data and coordination management over the
di�erent stakeholders involved in operating the infrastructure.
Santiago de Chile Subway Vitoria-Gazteiz TramRegional Government of Gipuzkoa
Line 1 of Santiago de Chile subway is the oldest line on the
network and serves as its main axis. The line, inaugurated
in 1975, has undergone several expansions as well as the
modernization of the trains providing service. In 2008, the
company CAF awarded Ikusi a project to incorporate a new
information and communications system into its trains that
would allow the transmission of visual as well as acoustic
messages to passengers. The project lasted a year and a
half and since then has undergone constant development.
Ikusi has developed and implemented the
communications, ticketing and on-board equipment
systems to assist in the operation of the Vitoria
tramway. To this must be added the security,
information and communications systems for the
mobile material supplied by Ikusi.
Success Stories
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One client, one experience
Health
Drive Your ChangeIKUSI 2016
Focusing on client needsW o�er technology-based value-added services to improve the patient's experience and make healthcare
establishment operations more e�cient.
Our resource management and planning products and services help healthcare operators reduce their wait lists and provide continuous assistance to patients.
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health centers patients
+60 +200.000
We o�er services, applications and equipment suited to every need –a need we define together with the client using our own method of analysis that leads to the development of
turnkey projects.
Health Solutions
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bedsite
organize&manage report&advance connect
flowExP
SOLUTIONS FOR IMPROVING PATIENT EXPERIENCE
SOLUTIONS FOR IMPROVING HEALTH MANAGEMENT
Zembrano Hellion Hospital began to operate in 2012 with the purpose of innovating in
medical practice. For this reason, it focused on initiatives to improve patient
experience, o�ering superior entertainment, communication and service options
during hospital stays. Ikusi drew up a project that included, among other innovations,
the development and configuration of bedSite terminals equipped for entertainment,
hospital services and patient information functions as well as clinical functions for
medical personnel, integrating bedSite and Dashboard applications to enable sta� to
attend to requests coming from the rooms and to optimize resources based on the
levels of healthcare on record and the development and installation of the Wayfinding
orientation system to guide hospital visitors, exploiting the hospital's internal tra�c
flow data.
Demar (Marine Division)Zambrano Hellion Hospital
Demar is a large Mexican company providing services to PEMEX oil platforms in the Gulf of Mexico,
with a workforce of 2 500 employees located on 9 barges (floatels) close by, and at a land base
where over 500 operational support workers are located.
Demar’s management considers it a key objective to continuously optimize its workplace health
program. In view of the conditions under which the Demar health area conducts its activity, the
company decided to implement a Remote Health platform that would enable remote supervision
of the workers at sea and expedite the process of prior chech-up applied to embarking workers
through automation.
Success Stories
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One client, one experience
Multimedia
Hospitality is a Question of ImageIKUSI 2016
Technological innovationTechnological innovation is the very essence of Ikusi –the challenge that enables it to satisfy telecommunications
market needs.Ikusi feeds o� the challenges o�ered bu the vertiginous world of telecommunications to launch pioneering solutions, in perfect balance between
technology, human talent and knowledge of customers and the market.
The customer as a strategic allyAchievement of customers' goals forms part of Ikusi's own
success. We establish long-term relationships on solid foundations based on the creation of a common territory, a strong commitment to share the same vision: customized technological solutions to respond to present and future
needs.
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Leaders in Hospitality head-ends in hotels in all the continents
years of innovation
+60.000 +60 nº1
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Ikusi Multimedia is a pioneer in the development of digital video and television signal processing solutions for operators, large-scale installers, integrators and the professional
electronic equipment distribution sector.
Multimedia Solutions for Hospitality
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Content Protection Customized Grid
Five-star hospitality Customized TV Network
HD contents are increasingly more common and
logically represent valuable content to large
operators o�ering their services to the hotel sector.
However, hotel television receivers require a
transition time to adapt to High Definition. How do
you make non-HD TV sets visualize contents
received in HD? This was the challenge Canal+
France confronted Ikusi with.
Digitizing Project for Sky Italy
A betting channel project for Tabcorp
Canal+ France Transcoding Project
Customers increasingly require customized
solutions and collaboration with companies
capable of understanding and fulfilling their needs.
In the case of Sky Italy, this important satellite TV
operator wanted a solution for o�ering its end
customers (hotels) HDTV, ensuring content to the
maximum.
Sometimes, managing to distribute a satellite
signal to 5 000 points with excellent quality may
not be su�cient. Once this first goal is achieved,
how do you e�ciently manage all equipment and
conduct maintenance in the case of Australia, a
country of continental distances?
Success Stories
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Un cliente, una experiencia
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Remote Control
A Team at Your ServiceIKUSI 2016
ServiceThe concept of service, for Ikusi, entails the entire process
of customer realtions, from pre-sales through all the intermediate stages –a fast and flexible service sustained by a professional support team and a extensive network of
distributors worldwide.
ReliabilityIkusi develops and manufactures highly reliable products
capable of operating in the most demanding environments and conditions, following the strictest requirements in terms of
standards and workplace safety.
TechnologyIkusi is an acknowledged expert in radio technology that
develops and manufactures equipment in its own state-of-the-art installations.
CustomizingIkusi positions itself as its customers' technological partner to respond to a market that demands flexible products and customized solutions. Ikusi designs highly customized and
adaptable equipment in accordance with your requirements.
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countries with Distributors Manucaturing remote control systems
of turnover invested in R+D
1984SINCE 8 +50
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%
The Remote Control unit designs, manufactures and sells electronic systems based on radio connections for the remote control of industrial machinery in diverse applications.
The possibility of controlling di�erent types of machinery remotely endows these operations with a high degree of safety and precision while increasing the comfort of
maneuvers.
Remote Control Solutions
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Industrial lifting and Automation
Construction vehicles and cranes Industrial vehicles
Agriculture and forestry machinery Nautical machinery
This company entrusted Ikusi with the development of
an innovative customized remote control that has been
incorporated as a priority option into the cranes
manufactured by this Finnish firm and the rest of its
group companies (SWF, Verlinde, Sthal and R&M).
Konecranes Group is the world's leading manufacturer
of industrial cranes.
Atlas FerriKonecranes
Ikusi developed and provided a customized remote
control solution for the truck-mounted articulated
cranes of Atlas, one of the world leaders in the
manufacture and sale of this type of cranes.
The Italian company Ferri entrusted Ikusi with the
development of a remote control for slope mowers.
Ferri is a company of long tradition, with a history
that goes back to more than 150 years. Today, it is
a synonym for innovation and quality in the design
and manufacture of agricultural and forestry
equipment.
Success Stories
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One client, one experience
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Ikusi Electronics
Building Trust, Not Just BusinessClients, Not Just CustomersIKUSI 2016
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Partner in electronic manufacturing servicesWe understand your business. We share your strategy. We help you to achieve your
main goals. We join you on your journey. We succeed with you.
We help you to achieve your strategic goals with our vast expertise of more than 45 years in electronic manufacturing, adapting our organizational structure and with
global implementation.
Center of excellence in electronic manufacturing
services
years in electronic manufacturing
Global implementation
+45
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Ikusi Electronics supplies electronic manufacturing products and services to OEM's in di�erent sectors. We place our acknowledged capacity to manage your project throughout
its product life cycle at your disposal.
Our service menu: Product design
Testing software Industrialization
Manufacture Purchasing Management
Cost Improvement Post-Sales Service
Stock Distribution and Management
Ikusi Electronics solutions
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Bombardier
Manufacture of energy e�ciency measurement cards for Bombardier trains
Bombardier has hired Ikusi to manufacture and test 190 cards for measuring the power
e�ciency of its trains through its Services Division in Spain.
Ikusi is conducting this project for Bombardier through the Canadian company's Services
Division in Spain –a division that, given its long experience, has been designated the
knowledge and development center for new products and services relating to energy
savings throughout Bombardier. This is a significant topic, following the liberalization of
the railway sector and the changes in the electric consumption of traction on the
European level, which have put an end to the old practice by infrastructure
administrators of transferring the electric bill to the public operator. In the future,
operators will pay solely and exclusively for the power they consume. A new European
standard regulating on-board power consumption measuring equipment has appeared in
response to these changes. And the first measure to reduce power consumption, and
with it the bills to pay, depends on the measurement and study of how that power is
consumed. This is where the cards that Ikusi is helping to manufacture come into play.
The Canadian company Bombardier, specializing in the construction of railway materials
and systems, has been an Ikusi client for many years. Both companies have worked
together in projects for on-board systems and in infrastructure such as the driverless
train of Madrid Barajas Airport, the subway and the light rail system of Mexico, among
others.
Success Stories
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STADIUM
BANK
MALL
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Velatia is an international industrial and technological group which operates in the areas of electrical networks, electronics and communication networks as well as in the security and aviation sectors, where security, e�ciency and reliability are valued.
Committed to excellence, technology, sustainability, and people, we strive to o�er solutions that contribute to making the world more connected, more sustainable, more intelligent, better communicated and more human.
Ikusi is part of Velatia
Ikusi
Ormazabal
Rest of the world
15%
30%
55%
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+100 years of experience
2.900 people of workforce
550 mill.€ billing
O�ces in 19 countries
15 Manufacturing sites
1 Research Center and Technology
GEOGRAPHIC DISTRIBUTION SALES
To its employees
Continous training
Equal Opportunities
Policy on Health and Safety in the
Workplace
Information Transparency
Policy on the Environment
Policy on the Corporate Social
Responsibility
Policy on Quality
Gestión de Seguridad de la Información
To society With our clients
Ikusi's commitments
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Partner of the year IoT de Cisco en Latam 2014Partner of the year IoT de Cisco en LATAM 2014
Best CISCO partner in Latin America. 2011 and 2013.
Medal of Honour for Fostering Invention from the Fundación García Cabrerizo. 2011
Made in Euskadi Award from the Fundación Empresa Vasca. 2010
SITA Award as the company with the highest net sales. 2009
Runner-up for third prize from Mutualia, in the Safest Mutual Company Category. 2008
Ernst & Young Innovation Award. 2007
Ikusi brand recognition of the Leading Brands of Spanish Forum. 2006
Prince Felipe Award for Technological Innovation and Runner-up for Prince Felipe Award for Business Competitiveness in the 'Large
Enterprises' category. 2005
TIER-NET Award for Active Innovation in Tra�c Management. 2005
Excellence and Best Practice Award in the Technological Innovation and Management category, granted by AENA. 2002
Seguritecnia magazine 16th edition - Trophy for the Best Security Installation in Spain and the European Union. 2002
Awards and Distinctions
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Paseo Miramón, 170 · 20014 San Sebastián, SpainTel. + 34 943 44 88 00 · [email protected]
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